"good hotel with a good price & great service"
Front desk staff was especially friendly & helpful.Genuine Hotels.com guest review
Everything else was fine except that the AC was too loud and we even couldn't turn it off. Also because the breakfast was not a buffet kind, it took longer than we expected. We booked the room for two adults and one child, but they only had two big towels in the bathroom.Genuine Hotels.com guest review
"Great room for the price"
Aside from the great value, this was the best handicap-accessible room I've ever stayed in. The shower was very easy to use.Genuine Hotels.com guest review
"Great location near major roads"
This Marriott has provided my family consistent quality and outstanding access to all parts of the northern Dallas metroplex for many years. We live in Austin and visit Dallas frequently for family events. Access to the George Bush and North Dallas tollways is great, as well as local gyms and restaurants. The price is fair, but we do miss the free […] breakfasts. Read moreGenuine Hotels.com guest review
"Rate it an F"
I was unimpressed with the staff. My rooms were given away to a soccer team. I arrived at 9:30 pm with my wife and two kids under two. It makes one wonder why they would reserve a room and pay for it in advance in the first place. I used to run hotels and I must say this is and was the worst experience for a hotel I have ever had or ever witnessed.Genuine Hotels.com guest review
Not a good experience. Arrived at the hotel to find they were overbooked. It was 11:30 p.m. and they sent us to another hotel which did not end up having a room with 2 doubles for the three of us. Sent us to yet another hotel 7 miles away which was able to accommodate. Did not get settled in the room until close to 1:00 a.m. Very frustrating.Genuine Hotels.com guest review
Minimal eating / dining without a drive.Genuine Hotels.com guest review
"Nice but too warm"
This hotel was beautiful, clean, and located right where I needed it. The bed was the perfect mixture of soft and firm and pillows were great too. The downside was that the elevator and hallway were uncomfortably hot (I live in tx I can take heat) and the room took a long time to cool too. It seemed that they only allow the ac to run on low fan because […] every time we tried to switch it to high it would switch back automatically. Read moreGenuine Hotels.com guest review
I was pleasantly surprised by this hotel, considering the price. It was clean, comfortable and very affordable. The staff was helpful when I wanted to change rooms to have a pool view. They accommodated my request without any trouble.Genuine Hotels.com guest review
Very clean, courteous staff, great location, and great weekend rates.Genuine Hotels.com guest review
Loved the bathroom products, room and breakfast cafe. Will be visiting again!Genuine Hotels.com guest review
Desk help was terrible .Genuine Hotels.com guest review
"Good place to stay"
Good place to stay.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Plano Parkway at Preston Road Thank you, we appreciate your comments!
Its very affordable and worth every penny.Genuine Hotels.com guest review
"Fine hotel with no breakfast"
Although there was no breakfast, there were plenty of options near by.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Plano Parkway at Preston Road We actually do serve a full breakfast and dinner every night. I am sorry that you were unable to enjoy our dining options while staying with us! We also have Starbucks 24 hours a day for your enjoyment!
I highly recommend staying here. The rooms are nice and the staff is friendly. Definitely a great value!Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Plano Parkway at Preston Road We appreciate your positive review, Chris! We are even happier that you loved our Hotel! Come back and see us again!
"close to you"
All of the staff very cordial and helpful. Using navigation system no problem getting around.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Plano Parkway at Preston Road I am happy to hear that our associates took good care of you during your stay with us! Thank you for the great review!
My wife and I found a very good deal on the web for our stay. The location was central to several places we wanted to visit in Dallas. The price was really good and we took the option to have breakfast included. The difference with or without breakfast was minimal and we took it. What a beautiful surprise. They had different options to choose from for […] a hot breakfast and it was served to our table. Breakfast included Starbucks coffee. The room was comfortable. Bed and bathroom were clean as you always want to find them. The coffee machine and small fridge on the room are a plus if you plan for storing a snack and enjoy with a coffee. Overall, a very pleasant stay. If we come back to DALLAS, we will definately come back here. Read moreGenuine Hotels.com guest review
staff helpfulGenuine Hotels.com guest review
"Great hotel great price"
This hotel had the most comfortable bed I have ever experienced in a hotel. The room was very clean and nice. The only part I did not like was that the rooms have a patio sliding door without a patio, it just leads to the outside through some mulsh and trees. That was a little strange. Convenient to restaruants and stores just across the street and […] down the street. The front desk was extremely helpful and in the lobby is a great dining area with kitchen that you may order from. It's a beautiful lobby with TV's and Wifi. Wifi is also offered free for guests. Best part is you can order starbucks downstairs in the lobby! LOVE IT! Read moreGenuine Hotels.com guest review
"would have been wonderful"
The pool was shut down! One of reasons booked was because of pool. The hotel did make arrangements with a hotel near by,but it was not convenient!Genuine Hotels.com guest review
"I had a great time."
I recommend this place to stay. The room was spacious, clean, and excellent. The only thing I had a problem with was that the room did not have a microwave. Overall, I had a great time.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Plano Parkway at Preston Road Thank you for the glowing review! We love to hear from our guests! Just remember for your next trip that we do have microwaves upon availability for our guests!
Rooms were nice & clean. Had to get more towels which I had to call & request twice.Genuine Hotels.com guest review
Average hotel not like other marriot courtyard .stayed 6 month back hotel was excellent but everything has worsen in these 6 monthsGenuine Hotels.com guest review
Staff rude.Genuine Hotels.com guest review
"Right Place, Right Price, Right Good Service"
Enjoyed our stay. We misunderstood the breakfast option; but, that was our fault.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Plano Parkway at Preston Road So happy to hear you enjoyed your stay with us!
"Favorite getaway spot"
I love this place. It's where me and the hubby go every time to get away from the busy everyday lifestyle. Always clean, nice and friendly.Genuine Hotels.com guest review
My honey and I spent a weekend here at the Courtyards Marriott and it was a pleasant experience. Location is noisy due to busy streets but they have near by restaurants and a LIQUOR store right ACROSS the street. The room was beautiful although with a balcony you'd wish to see more than cars driving by , perhaps see some trees. HOWEVER the hotel was […] beautiful. Breakfast didn't seem too appealing however there are restaurants around. Air conditioning was AMAZING. The room was clean and appeared sanitized. I enjoyed my stay here and even became a rewards card member the very next day. I would recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
Staff was very helpful and friendly. Very clean and spacious room.Genuine Hotels.com guest review
"Great service and clean, comfortable rooms"
Even though it was only a one day stay, they provided a great service and their rooms were clean and very comfortable. We will definitely come back!Genuine Hotels.com guest review
Will stay againGenuine Hotels.com guest review
"NIce and Clean"
Good value for the money, nice pool.Genuine Hotels.com guest review
I would have preferred they have some kind of breakfast offered to guest.Genuine Hotels.com guest review
"enjoyed my visit"
The hotel itself is a bit far from a city center, however the price and well kept rooms are worth it. If you are looking for romance though, you may not enjoy the amount of children that come here.Genuine Hotels.com guest review
Did not get tbe complimentary breakfast as told during check in.Genuine Hotels.com guest review
Very nice hotel and the beds were amazing. Beautiful outdoor area also.Genuine Hotels.com guest review
"Great motel that needs a sign."
I imagine that a lot of folks get to this motel by exiting off the George Bush beltway. When you exit the beltway you are then headed north on Preston, and there's NO SIGN to let you know when to turn into the motel parking lot. The motel address is on Plano Parkway that parallels the beltway, but if you take a turn to the right (east) at that intersection […] to get to the motel there's a huge median between the one-way east and west Plano Parkway lanes, and since the motel is on the west bound leg there's no sign on that street. You have to drive east on Plano Parkway, take the first U-turn of opportunity, then you'll be headed west on Plano Parkway and see a sign directing you into the motel parking lot. After your discovery explorations you'll find that there's an unmarked entrance to the motel complex on Preston on the right IMMEDIATELY after you cross the westbound leg of Plano Parkway. I would guess that some local ordinance prevents the motel putting a sigh at this location, which is really unfortunate. To add to the confusion, the motel is a tastefully constructed three story structure that looks more like a set of condos than a motel, so you don't get any visual cues if you're looking for a big glowing Marriott sign. This is actually a good thing, but I think that the motel needs to email a site specific map to all new guests. However, this is a great motel, we really enjoyed our stay, and would book there again (now that we know how to find it). Read moreGenuine Hotels.com guest review
"very conservative hotel"
Overall our stay was average but I will dwell on the negatives...rooms seemed outdated, breakfast overpriced, and staff did not seem interested in me as a customer. My biggest complaint is that I checked in to a room with a family of five (as reserved) but the room only had towels for two. This in itself isnt the end of the world but when we called […] down for towels to be delivered the front desk seemed put out and perhaps they were as after an hour of no delivery I called down again at 11pm and the front desk informed me that they told the guys twice to deliver the towels but he wont so he will now get some woman to do it. But you get what you pay for, I chose a room because of price and didnt realize that breakfast wasnt complimentary. Read moreGenuine Hotels.com guest review
We love our room. It was very roomy and comfortable. The only thing was we did not have a balcony. My daughters room had a balcony, but there was a huge tree in front of it, so we couldn't enjoy the evening and view sitting outside.Genuine Hotels.com guest review
This was a great stay and great rate.Genuine Hotels.com guest review
"I can get a FREE HOT BREAKFAST AT"
I would rate your hotel with Holiday Inn Express except I get a free Freshly cooked breakfast at HIE. Your rooms are on pare with HIE.Genuine Hotels.com guest review
"Nice little balcony."
Room was nice, king bed was comfortable. We stayed on the third floor side that faced the pool. The room had a nice little balcony with a couple of chairs. One issue, housekeeping picked our used towels off the floor and hung them up for us to use again, in spite of the sign that suggested that if you put the towels on the floor they would replace them. […] Would still stay there again for the price. They do not give a free breakfast, they have a "bistro" where you can purchase food. Read moreGenuine Hotels.com guest review
"Nice Place to Stay"
I think i made an excellent choice be selecting this hotel. Initially i booked a double queen room, but when i showed up there none was available so the hotel staff gave us one suite and one king bed rooms which are connected. I have 2 kids 7 and 1.5 years old. Both of them had so much fun with the connected rooms and we also enjoyed the stay. I recommend […] this for everyone who are visiting Plano or Frisco. Read moreGenuine Hotels.com guest review
What a great place to stay.Genuine Hotels.com guest review
"Our stay overall was good."
We paid for breakfast to be included for 2 adults & 2 children. Although at check in we were told that the rate ONLY included 2 breakfasts. Huge disappointment since everything was a la carte ... We were better off going across the street for breakfast. Oh well ..,Genuine Expedia guest review
"Location different than I thought"
Hotel was fine. Anti theft signage in parking lot was disconcerting.Genuine Hotels.com guest review
"Comfortable room in great location"
Comfy room with friendly staff. Perfect location for dining, shopping and access to interstates, businesses.Genuine Expedia guest review
I stayed here for the second time this year and it was as good as the first. I had a great stay here in February and again this May and it was clean, comfortable, affordable, and consistent. The surrounding area is mainly businesses which makes it pretty quiet.Genuine Hotels.com guest review
Stay was great, room clean and friendly employees.Genuine Hotels.com guest review
Very good.Genuine Hotels.com guest review
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