Enjoy the weekend. Everyone was very nice.Genuine Hotels.com guest review
"Zero Security and They Need It"
The inside of the hotel was nice and recommended for the price, however, three cars were broken into in the one night that my husband and I stayed. There is zero security at this place, and from what I gather this is a common occurrence. If you drive a nice vehicle, I would not recommend staying here unless you want to come back to your car and find […] the windows smashed in. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Nashville Airport Thank you for your response. We are happy you were pleased with our service and your accommodations. We take guest safety and security very seriously and do all that we can to ensure a comfortable and worry free stay. Since I do not have the dates of your stay, I cannot confirm the activity you suggested; however, I can assure you that we have not had multiple incidents in one evening. While extremely rare, any incidents we have experienced have been isolated and we have increased our parking lot patrols to ensure our guests safety and security. We appreciate you staying with us on your trip to Nashville and hope you will visit again soon.
This was a one night stay due the cancellation of a concert in Nashville. The shuttle was great, took us to downtown Nashville and ran until the last call for a 2am pick up. The bed was very comfortable. Would stay again.Genuine Expedia guest review
"Could be better"
For the price, they could at least offer complimentary coffee in the lobby, and a complimentary breakfast would be even better. The desk staff was not particularly friendly and acted very put out if asked to do anything. The location is great, although making a left turn out can be tricky at times. We booked on-line, not directly through Marriott, so […] that may be the reason the desk staff was not very helpful. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Nashville Airport I am very sorry that you had a poor experience with our desk staff. We do take all feedback very seriously and will be sure you use your comments as a training tool with our team. Thank you for choosing us and I hope to see you again.
"Will Stay Again!"
Staff Was Very Helpful and Friendly, The Room Was Very Wear Nice!.Genuine Expedia guest review
"Will Stay Again!"
Staff Was Very Helpful and Friendly, The Room Was Very Wear Nice!.Genuine Expedia guest review
"Needs a deep clean"
Our room was not at all clean but customer service was very helpful in correcting the issues.Genuine Hotels.com guest review
Response by Courtyard by Marriott Nashville Airport Thank you for your feedback and I am very sorry that your room did not meet your expectations, or our's for that matter. Please rest assured that this will be addressed with our housekeeping team. I hope you will give us another opportunity to serve you when traveling to Nashville.
"Nice patio area"
Best thing about the hotel was the patio area. The bistro had good food, but was expensive. Good location.Genuine Expedia guest review
Highly recommend. Staff very friendly and helpful. Also provide a shuttle from hotel to downtown for only $10 per person round trip, so you don't have to drive and/or pay for parking. Room was very clean and well stocked. Bed was very comfortable. Would definitely return to this hotel again when in Nashville.Genuine Hotels.com guest review
Response by Courtyard by Marriott Nashville Airport Thank you so much for a great review! We look forward to seeing you again soon!
"Covered the basics well"
Clean and updated. All the basics covered well. Bed, shower, wifi, HD TV, convenient charging plugs, etc. Breakfast extra, which was fine with us. Biggest problem was that Expedia's App showed that the hotel had a Spa, but it was removed in the latest remodeling. The hotel told us they had tried to get Expedia to change their database several times. […] Not sure why Expedia would not want to fix that, but... Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Nashville Airport We are so glad you enjoyed your stay! We hope to see you again soon!
"Pleasant one night stay"
Clean room. Shuttle service to downtown was a plus. We would stay here again.Genuine Expedia guest review
Nice hotel close to downtown and the Opryland area would stay again.Genuine Expedia guest review
Response by Courtyard by Marriott Nashville Airport Thank you for your kind comments! We hope to see you again soon.
The rooms were clean and the staff was very nice centally located to shopping and downtownGenuine Expedia guest review
Response by Courtyard by Marriott Nashville Airport We are delighted that you enjoyed your stay! We hope to see you again soon!
It was very clean and the staff was very helpful. We loved the bed it was SO comfortable!! I highly recommend this hotel!!Genuine Hotels.com guest review
Response by Courtyard by Marriott Nashville Airport Thank you for reviewing our hotel and I am glad you enjoyed our beds. See you again soon!
this courtyard was consistent with every other courtyard that I have stayed in.great service.I'm always impressed by the grounds.the landscaping by the pool and seating area are always detailed comfortable..Genuine Hotels.com guest review
Very decent, comfy bed and sheets, clean and helpful staff.Genuine Hotels.com guest review
Nice hotel, very little airport noise. You have to drive to Nashville events but city is very easy to get around. Event: Music City BowlGenuine Hotels.com guest review
"Great Place to Stay Close to Nashville Airport"
This was a great hotel to stay at prior to a 6AM flight out of Nashville. Staff friendly, food good, safe environment - easy access to airport.Genuine Hotels.com guest review
"Not what I expected"
I chose this hotel due to the overall excellent review. Defiantly not what I expected, I could barely walk down the hallway bc the clean up crew had random baskets down the hallway, when I was checking in- another guests room was overran with lady bug- and the hotel set up is like a jigsaw puzzle. I personally wouldn't spend my money on this location […] again, however- everyone is different. Read moreGenuine Hotels.com guest review
The only bad thing is that they did not offer any breakfast - other hotels around do thisGenuine Expedia guest review
Response by Courtyard by Marriott Nashville Airport Thank you for reviewing our hotel! I am sorry that we did not meet your expectations for complimentary breakfast. We do have fabulous a la carte options in our Bistro as well as Starbucks coffee. I hope that you will try our offerings during your next stay.
The room was very small for a suiteGenuine Hotels.com guest review
"Nice hotel . Comfortable stay"
The hotel staff was not very attentive to our needs!Genuine Expedia guest review
Response by Courtyard by Marriott Nashville Airport I am so sorry that we did not meet your expectations. It is our top priority to ensure all our guests feel valued and well taken care of. Please accept my sincere apology and I hope you will give us another opportunity in the future.
I would highly recommend this hotel to anyone! Upon my arrival, the staff at the front desk was very friendly, helpful and seemed to have a great personality. The lobby was very beautiful and modern. When I arrived at my room, you could tell that the hosekeeping staff did a wonderful job keeping the facility very clean. My room was actually more than […] I expected. The beds were very clean and comfortable and the rooms had been updated nicely. The bathroom was spotless and had a wonderful showerhead......almost made you not want to get out. When we had gotten ready and made our way to the lobby, we found another helpful friendly staff member. We had asked her about calling a cab for us to take us downtown, when she explained to us that the hotel had a shuttle service that would take us downtown and pick us back up downtown to deliver us back safely to the hotel for only $10.00. That was a huge luxury!! Overall I had a great experience staying here and will definitely be back!! Read moreGenuine Hotels.com guest review
Excellent place to stay hotel and staff was top notch, highly recommend.Genuine Hotels.com guest review
"Great place to stay"
This hotel was up to the great Marriott standards, just a few blocks off of I-24 at the airport. We didn't hear any airport noise. Beds were comfortable. Rooms were good sized. No complaints.Genuine Hotels.com guest review
"clean, friendly environment"
The hotel was very clean and staff was very friendly. I will definitely stay here again!Genuine Hotels.com guest review
"Right Off Briley"
Our stay was perfect. Just needing a place to land our travel weary bodies on Christmas Day, this was above and beyond that!!!Genuine Expedia guest review
"Great Nashville Airport Hotel"
Clean, Comfortable, Quite and Updated. Staff friendly and recommended shuttle service to get downtown and back which was great! Wish they had coffee in the lobby and a free breakfast but still a good value.Genuine Expedia guest review
I will be staying here again. It was close to the highway, our room was lovely and comfortable, and there were many choices of places to eat. The shower and toilet were separate from the vanity, which is much easier for my family of four to navigate in the morning. There is a Walgreens nearby, which was very convenient since my daughter caught a cold […] while we were gone. We ate breakfast in the hotel's bistro, which was easy and very nice-looking. The food was okay. It actually looked better than it tasted, so we will probably try somewhere else next time. But I think it's great to have both options. Overall, I feel that this hotel offers very good value for the money. It was an enjoyable stay. Read moreGenuine Expedia guest review
"GREAT PLACE TO STAY!"
WE LOVED IT! A GOOD TIME WAS HAD BY ALL!Genuine Hotels.com guest review
"Wonderful Weekend Getaway!!!"
I give this hotel a 5 star rating!!!! Spent two nights in a nice, clean room. Room was very spacious and relaxing. Hotel staff was attentive and very knowledgeable about attractions. Rooms and Lobby areas were extremely clean. Also the Wi-Fi worked perfectly. I would recommend this hotel to family and friends.Genuine Expedia guest review
We only stayed for one night. It was a couples weekend to shop before Christmas. The price for the rooms were very reasonable and the location was great. We will be staying here again I'm sure.Genuine Expedia guest review
Response by Courtyard by Marriott Nashville Airport Thank you so much for your kind words. We did service each of the ice machines and found them in working order. I'm so sorry you had a challenge. Hope you have a great holiday!
"Staff needs training"
The location of the hotel is central, with plenty of parking. We only heard one airplane land during the two-day visit. The lobby is big and bright with comfortable seating, guest computers and a lounge area. The guest rooms are spacious with nice updated decor and comfortable beds. An elevator was broken so we had to walk quite a bit to get to our […] rooms. Marriott may want to consider hiring a Manager that will do a better job of training the staff on customer service. Every staff member that we encountered was more rude than the last. The Housekeepers stand in the hallways and make comments as guests pass and laugh loudly. As my family was leaving one morning, I looked a Housekeeper in the eye and said, "Good Morning" and she ignored me. So as we walked down the hallway, I explained to my child why that is inappropriate behavior. She never commented. With all of the great hotels in Nashville, I think that is enough reason to not return to this one. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Nashville Airport Thank you for your feedback as it is very important to me and my team. Customer service is our top priority and I am very sorry that you encountered this experience. I assure you this will be addressed with my entire team immediately. I hope that you will give us an opportunity to restore your faith in our hotel during your next trip to Nashville.
"Conveniently located, comfortable, and quiet"
I enjoyed my stay. It was relaxing, comfortable, and clean. I would definitely book with Courtyard again if I make another trip to the area in the future.Genuine Expedia guest review
"Really Nice Room for a Good Price"
Everything was nice and clean and the staff was helpful as needed.Genuine Hotels.com guest review
Traveling with kids to beat the snow storm and to get to grandma's house. It was a great family hotel and room was clean, comfortable, and the kids ( ages 5 and 6) had plenty of space. I always book marriott if possible.Genuine Expedia guest review
Response by Courtyard by Marriott Nashville Airport Thank you for choosing our hotel! I am delighted that you and your family had a wonderful stay.
I was there for 12 hours - it was clean and convenient.Genuine Hotels.com guest review
Good value and courteous staff. Recently updated.Genuine Hotels.com guest review
Everything was great but I was hoping for a complimentary breakfastGenuine Hotels.com guest review
Motel was clean and neat. They offered a shuttle service downtown for $10 a person on the hour. Location was good for Opry Mills.Genuine Expedia guest review
Other than our phone not working and not having any working air, the stay was good.Genuine Hotels.com guest review
"Nice hotel just minutes from downtown Nashville"
Stayed the weekend in this hotel for a music festival. It was quiet, clean, and comfortable. Good experience overall!Genuine Expedia guest review
"Great for downtown access"
Great staff all around. The desk agent suggested the shuttle to downtown - which was perfect. Clean rooms. No problems at all.Genuine Expedia guest review
"Nice updated hotel"
This is close to the airport, in an area with several other hotels, and it has been recently updated. The room was nice and the bistro for breakfast and evening drinks is nice!Genuine Expedia guest review
"noisey ,tv location"
Loud DooR CLOSING ALL HOURS, TV IN BAD LOCATION , COULD HERE ICE MACHINE, IT NEEDS A DOOR FOR THE ROOMGenuine Hotels.com guest review
Very good experience. No problems. Satisfied with the hotel.Genuine Expedia guest review
Clean , modern, friendly staff and only a few miles from town. Overall we were very pleased with this hotel.Genuine Hotels.com guest review
We came to Nashville for my birthday and at first I was a little sad I wouldn't be staying in a hotel downtown due to everything bring booked. I did lots of research for a good hotel and ended up finding a great one! The staff was super friendly and we loved our hotel room. The shuttle to downtown was so convenient. My only suggestion would be to add […] additional mirrors in the hotel rooms outside of the bathrooms because three females getting ready infront of two small mirrors is kind of tough. We loved the hotel and will definitely come back to this hotel! Read moreGenuine Hotels.com guest review
Was only there overnight, but the rooms were clean and bed comfy.Genuine Hotels.com guest review
"Nice place to stay"
The staff were professional and very helpful. I thought our room was clean and the cleaning staff did a great job with housekeeping. I thought the rates were reasonable. The hotel was in a great location to downtown Nashville.Genuine Expedia guest review
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