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Comfort Suites Airport - Alcoa 35.81268, -83.98188
140 Cusick Rd, Alcoa, TN, 37701 United States
Guest review summary
- 8.4 Average rating: All Trip Types
- 90% Recommended
- 21 Reviews
- 9.0 Hotel Service
- 8.8 Room Comfort
- 8.4 Hotel Condition
- 9.0 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (21) | 8.4 |
| Business | (3) | 9.4 |
| Romance | (0) | 0 |
| Family | (4) | 7.0 |
| With Friends | (2) | 6.0 |
| All Others | (12) | 9.2 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 0203 027 81 46
Facilities
Services
- Airport transportation (complimentary)
- Coffee in lobby
- Complimentary breakfast
- Laundry facilities
- Parking (free)
Business & Event
- Business center
Rooms (all rooms include)
- Access via exterior corridors
- Cable/satellite television channels
- Cable television service
- Complimentary weekday newspaper
- Free local calls
- High-speed Internet access
- Microwave
- Refrigerator
- Voice mail
General
- Elevator/lift;
- Number of floors: 3;
- Number of rooms: 59;
- Swimming pool - indoor
| Check-in time is | 2 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Guestrooms Guestrooms
Everest Migration
All rooms include All rooms include
- Access via exterior corridors
- Cable/satellite television channels
- Cable television service
- Complimentary weekday newspaper
- Free local calls
- High-speed Internet access
- Microwave
- Refrigerator
- Voice mail
Suite Double Queen Non Smoking
Two queen beds. Non-smoking. Sofa bed. Partial room divider. Cable TV. Complimentary local calls. Telephone with voice mail. Complimentary high-speed Internet access. Microwave. Refrigerator. Complimentary weekday newspapers.
All rooms includeSuite King Non Smoking
One king bed. Non-smoking. Sofa bed. Partial room divider. Cable TV. Complimentary local calls. Telephone with voice mail. Complimentary high-speed Internet access. Microwave. Refrigerator. Complimentary weekday newspapers.
All rooms includeTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
0.5 - 1.0 mi
- Knoxville McGhee Tyson Airport (TYS) - 1100 yards
3.0+ mi
- Frank H. McClung Museum - 10 miles
- University of Tennessee - 10 miles
- Neyland Stadium - 10 miles
- Knoxville Museum of Art - 11 miles
- Sunsphere Tower - 11 miles
- Knoxville Convention Center - 11 miles
- Downtown Knoxville - 11 miles
- East Tennessee History Center - 11 miles
- Tennessee Theatre - 11 miles
- Women's Basketball Hall of Fame - 11 miles
- Gatlinburg - Pigeon Forge Airport (GKT) - 26 miles
- Morristown Moore-Murrell Airport (MOR) - 42 miles
Reviews
Filter by:
-
All (21)
- Recommended (19)
- Not recommended (2)
The following English reviews were posted by Hotels.com guests from other countries
"Mildew in Room"
Reviewed by a Hotels.com guest on Nov 25, 2009
Room had mildew on walls and air conditioner and smelt awful. Hotel was well aware because they had a fan in the room running on check in. This room should not have been rented. Breakfast area was closed off in the evening therefore I was confined to the smelly room to do emails.
Overall Rating
out of value="10"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 8.0 Room Comfort
- 4.0 Room Cleanliness
"Okay for the price"
Reviewed by Dave of Amelia on Oct 3, 2009
One one pop machine. It was out out of almost everything. When I kicked the heat on it smelled really bad. Hotel needs some new carpet in places. Everyone was nice, Breakfast was okay and I give it a 4 out of 5. It's one of the cheapest hotels on the strip and looks about the same as the hotel next door (Where I got a pop) and it was $30 cheaper. The Microwave and fridge in the room was nice.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 8, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 3, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 17, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Good room for money"
Reviewed by Michael of Moorpark on Jun 22, 2009
Our only complaint was that all the equipment in the work out room was out of order, and very minial at best even if operational. Pool and hot-tub were great, breakfast was good, staff were friendly.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
"Great Hotel especially for a short stay."
Reviewed by Harold of Abita Springs on Jun 18, 2009
The location of the hotel is next to the airport. This makes it great for passing through the area. The hotel inside lobby and room was very nice and had a clean look. The receptionist was very friendly and knowlegeable of the area's ammenities. We had 6 people in our party. The room had 2 Queen size beds and a pull out sofa bed. The sofa bed mattress was rough to sleep on. My daughter said that the springs felt like they were coming through the mattress. So we gave that a 4 on comfort since most people do not use a sofa bed. There was not much of a surrounding neighborhood. The are was more business than anything else. It was a nice area with everything accessable. We were satisfied with the convience it offered to the restraunts.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Needs improvement"
Reviewed by a Hotels.com guest on Jun 15, 2009
Although the rooms were nice and acceptable, the rates comparable, the staff accommodating,and the breakfast very adequate, the strong chlorine type odor prevented us from staying the second night that we had reserved. We were given another room on the opposite side away from the swimming pool where the odor was not quite as strong. However, the smell appeared to be in the airduct system, leaving us no alternative but to move to another hotel.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 8.0 Room Cleanliness
"Nice stay"
Reviewed by a Hotels.com guest on Jun 3, 2009
We enjoyed our stay at the Comfort Suites Inn. The service was really good and the staff was extremely helpful. The room smelled a bit smoky, but was otherwise very nice. The pool was nice. The breakfast was a bit sparse, but was acceptable.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 6.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 24, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Indoor Pool"
Reviewed by Veneita of Knoxville on May 12, 2009
The hotel was great but the inside pool needed maintenance. The bottom of the pool looked dirty and there was debris floating in the water. Needless to say we didn't go into the water.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 13, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Great Hotel -- One Hiccup"
Reviewed by a Hotels.com guest on Mar 23, 2009
The room was great. The shower needed some work. The curtain rod was falling down, which made for an interesting morning.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great Room"
Reviewed by a Hotels.com guest on Mar 10, 2009
Our family's stay was very enjoyable. We were taking our daughter to the area for a college visit. The hotel's location worked out great. The room was very roomy, clean and in very good condition. I'd stay in other Comfort Suite in the future.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 3, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 1, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great hotel - beware or airport noise"
Reviewed by Kevin of Cincinnati on Feb 20, 2009
The room was very clean and comfortable. Beds were great. Continental breakfast included bacon, eggs, fresh waffles and the usual cold foods. Being next to the airport may bother some folks but wasn't an issue from dusk to dawn.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"STAY JAN 13-14"
Reviewed by BILL of SEBRING on Jan 19, 2009
STAFF WAS VERY FRIENDLY, HOTEL WAS CLEAN AND COMFORTABLE , ROOM WAS SPACIOUS. ONLY MINOR COMPLAINT I WOULD HAVE IS THAT VENDING MACHINES ONLY ON THE FIRST FLOOR, SO ICE ETC WAS ON MAIN FLOOR. OTHER THAN THAT WAS FINE.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Roomy"
Reviewed by scrognoid of austin on Jan 2, 2009
The room was nice and large, with some actual space between the foot of the bed and the dresser, and between the bed and the closet. It provide some welcome space for repacking from the car to the plane.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Wonderful Hotel"
Reviewed by Amanda of Lenoir on Nov 25, 2008
I was very pleased with my entire stay at this hotel. My room was very comfortable and roomy. The entire staff was very nice and the breakfast was very good. I would recommend the hotel and I will stay again.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great service Great Room"
Reviewed by Sheri of Denham Springs on Sep 9, 2008
I booked this room because I was evacuating from hurricane Gustav. It was the only room I could find. The service was great and friendly. They were extremely helpful to me and my family. The hotel is located near resturants and stores, and within 20 miles of the Great Smokey Mountains, which turned our evacuation into a vacation!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews