We did not know that the hotel was being renovated until we checked in. The manager and desk staff were greAt. When the reno is done, the hotel will be nice. Breakfast was decent.Genuine Expedia guest review
"Very good place to stay"
For our family of 5, it is perfect. Great selection of restraints nearby, there is a target also. The room was clean, and though they are in the middle of some renovations, we were very happy with our stay.Genuine Hotels.com guest review
The hotel was being remodeled. . during the day there were workmen all over the place hallways dusty and grimy. Hotel personnel were very helpful and courteous. Room was good.Genuine Hotels.com guest review
"Comparable to a truck stop hotel. Not recommended."
Let me first say the breakfast was good and so was the location. That is about the only good thing I can say about our stay. We stayed here for 2 nights while visiting Worlds and Oceans of fun. The hotel itself is very old and not well maintained. The room smelled musty and old. We loaded up our refrigerator with water and pop the first night only to […] find out that it did not work. The man at the front desk told us they would have it fixed the next day while we were out only to be told the next day, which was a Sunday, that they do not have any maintenance on the weekends. So no fridge and no attempt to make it right. Half of the electric outlets in the room did not work and although it was nice to be supplied a coffee maker, it would have been nice to have been given some coffee. We went through all of the packets next to the coffee maker but no coffee was there and even the next morning after housekeeping went through the room there was still no coffee left and the open packets that were spread all over the desk were untouched. After housekeeping left we found our sheets were not tucked in and decorative bedding was left on the floor. Seems to me that management here has very low standards. The cleanliness of the room was also very unacceptable. I dont think the faucet has ever been scrubbed. We will not be recommending this hotel chain to anyone. I was really wishing that I would have paid the extra money and stayed at the Holiday Inn next door. Read moreGenuine Hotels.com guest review
Nice staff. Excellent if all you want is a bed and shower.Genuine Hotels.com guest review
"New Furnishings aren't enough. NO BUGS."
The staff when we checked in at about two was in the process of berating another guest in front of us for something he had done. When we checked in, both ladies at the desk were rude. The pool was DISGUSTING. You couldn't see the bottom of it and there was a "skin" on the top. The hot tub has not worked in so long that they built a special wooden cover […] for it. Sadly, the wood they used was not treated so it is molded and nasty. The elevator was filthy and old. We were placed on the second floor. When the elevator opened, there were so many boxes through the hall we couldn't get our suitcases through. We later found out they were in the process of replacing all the furnishing in the rooms. The rooms furnishings were newer, and they were fine. No bugs (I looked carefully). However, the dirty towels from the previous guest were still hanging on the shower curtain. The corners were not cleaned at all (thick with dirt and grime). The shower curtain had tons of dark moldy spots and the sink was old and disgusting. Overall, I wasn't afraid to put my head on the pillow, and I was ok with my daughter sitting on the furnishings, but I would not let her sit on the floor or be barefoot. The carpet was gross, the tile was cracked and the windows were filthy. I would pay more and stay somewhere else. It is just not a nice hotel. The one very bright spot was the man who worked the desk in the evenings. He was so very kind and friendly and made us feel welcome. Read moreGenuine Expedia guest review
The service was good, the staff was nice at the front desk. They were remodeling so durring the day you would hear banging on the walls next door. There was mold above the shower, the business center wasn't working. The housekeeping would just walk in without even knocking on the door and they done this several times.Genuine Hotels.com guest review
"Good experience despite renovations"
This hotel is in a great location, had a wonderful continental breakfast (including scrambled eggs and biscuits & gravy), and the bed was clean and comfortable. There were areas in the room that had not been cleaned--debris on carpet between couch and wall, dust bunnies in bathroom corners, cobwebs near ceiling, etc. The hotel was doing some renovating […] and replacing old furniture, so there were a lot of packaged items in the hallways and my room was missing the mini fridge and microwave (which I only noticed because my friends' room had those). We really didn't mind the mess, as we didn't spend much time at the hotel. Just slept and ate breakfast. The service at the front desk was very good. Read moreGenuine Hotels.com guest review
"Hotel renovation - no warning"
The hotel was under extensive renovations. The price of the hotel wasn't low and the conditions when we got there were poor. I could barely get the luggage cart to and from our room. The carpets in the hallway were dirty, the smell of the pool was strong when we entered the lobby, the luggage cart was old and hard to steer. Not all the light bulbs worked […] in the lamps and one lamp was missing a bulb. I had to get a plunger for the toilet on the first night. A lot of the furniture was new but other than that I was very disappointed in the hotel. Read moreGenuine Expedia guest review
The hotel was animal friendly, which was great since I was moving from Texas to Minnesota AND moving my pets north. Staff was friendly and helpful. Perfect spot for us during our travels. The hotel was being updated, so when you stay there next...it should be fresher!Genuine Hotels.com guest review
The desk staff was not friendly, the rooms were not clean and smelled like cigarettes and alcohol. The tv and air conditioner didn't work. There were renovations going on as well. Overall it was not someplace I would ever return.Genuine Hotels.com guest review
"Sofa bed was uncomfortable"
1. The sofa bed was the most uncomfortable. Like ever. 2. Sofa bed linens and towels were not already in the room. 3. The room was very small. Not really a suite. 4. The breakfast food was terrible! 5. The staff was very nice!!Genuine Hotels.com guest review
Close to dining/shopping/Worlds of Fun. Free Breakfast. Swimming Pool.Genuine Hotels.com guest review
We are on a family vacation and need accommodations for 5. Comfort Suites had the accommodations but the pull out sofa bed was ridiculous! You couldn't pull it out all the way so my daughter had to sleep on an incline. I called the front desk to ask for help and all she said is that she's never had a problem with the beds. She couldn't send anyone up […] to help and there were no other rooms available. Not even an I'm sorry and she didn't offer any perks. The room wasn't the cleanest but it didn't upset me until we received the poor customer service. All around horrible experience. Read moreGenuine Hotels.com guest review
"Nice place to stay"
This was a nice hotel. Looked like they were doing some remodeling. There is no longer a hot tub. Breakfast was okGenuine Hotels.com guest review
"It was a room."
The front desk girl was not helpful and knew nothing about the area. Not friendly. The pull out couch was really awful for the kids! The mattress was flat and they were sleeping on springs. Furniture was very cheap. They covered up the hottub which would have been a really nice feature. Pool was small and the pool area is very sterile looking. Breakfast […] was ok. Read moreGenuine Hotels.com guest review
Older hotel, but great location for food and shopping. Close to Worlds of Fun. Great for families, Free breakfast has many choices.Genuine Hotels.com guest review
"Loud, noisy construction"
There was loud, messy construction going on it looked like they had not vacuumed the halls in months and the construction started EARLY in the morning. Wish they would have told us before we checked in!Genuine Expedia guest review
The over all stay was good. The only problem was that, the iron in the room did not work. And the breakfast time was to short.Genuine Hotels.com guest review
My room was not as clean is it should have been. There were lip marks on the window from a previous guest and cob webs on the ceiling.Genuine Hotels.com guest review
Poor breakfast, coldGenuine Hotels.com guest review
I enjoyed my stay here. :)Genuine Hotels.com guest review
"Nice people, convenient location"
The staff was amazingly helpful, fresh cookies at 8 p.m. The room was super-comfy, clean, updated and modern. The hallway carpet needed stretching and the tiny elevator needs an upgrade. It's too bad that a couple of the first things you see make you think it's not going to be an awesome stay. The breakfast was nothing but carbs -- not even fruit. But […] that's pretty standard for continental breakfasts. Overall a WONDERFUL stay, especially for the price. Read moreGenuine Hotels.com guest review
Visiting son at William Jewell. Brought our Boston Terrier and hotel was very gracious to us and our pet.Genuine Expedia guest review
The hotel itself is a bit worn. The chair in the room was visibly dirty and the tile in the bathroom was cracked. On the upside, the gentleman behind the front counter was great.Genuine Hotels.com guest review
"best place to stay"
Comfort Inn and suites are the only hotels we will stay at.Genuine Hotels.com guest review
Everything about the hotel was great except the exercise room. The treadmills were in poor condition. The hot tub was not in working order.Genuine Expedia guest review
We have had good luck in the past here, but were a bit unhappy this time. I found dirty wash clothes thrown over the shower curtain and hair behind the bathroom door. I really like a clean bathroom. The room itself was fine.Genuine Hotels.com guest review
"close to anything you need"
Cleanliness of room/hotel was excellent.Genuine Hotels.com guest review
"Great stay good cookies close to everything"
very pleased, clean, good breakfast would have liked more parking up frontGenuine Expedia guest review
Pillow smelled, room was disgustingGenuine Hotels.com guest review
"Not the best I've ever stayed in"
When we called they were nice on the phone and told us they have a hot tub that was the main reason for choosing them but when we got there they told us that it has been out of service for 2 years ..... they would not give us a refund.Genuine Hotels.com guest review
Hotel was clean. I was very impressed with the front desk staff. Hotel is close to several restaurants and a Walmart.Genuine Hotels.com guest review
Only complaint hotel refused to provide receipt because went through hotel.comGenuine Hotels.com guest review
"Worth a stop."
Very impressed with the staff and the over all general property.Genuine Hotels.com guest review
After a frustrating Christmas Eve, it was great to get to the hotel and have everything ready for us at check in. The staff was wonderful and went well above what was expected to ensure my girls and I had a great experience even though we had a rough beginning to our return home to frozen and busted water pipes. They were very helpful and accommodating […] as we were traveling with my grandmother who required special accommodations. Overall another great experience from this hotel! Read moreGenuine Expedia guest review
Just off I-35 heading in and out of Iowa and close to Worlds of Fun. Easy access once you find it (sits back aways from main drag, but has stop light road leading to hotel. Many options for moderately priced restaurants in the area. Room was clean and beds comfortable; electronics were relatively new. Enjoyed the stay.Genuine Hotels.com guest review
no problemGenuine Hotels.com guest review
"Enjoyed our stay"
Have stayed at this hotel before and will use it again. Excellent staff, rooms are comfortable and clean. Breakfast choices were limited and wasn't as good as others but was quick and ready.Genuine Hotels.com guest review
"Close & convenient"
It was an overnight stop for us on our road trip to get from Point A to Point B -- met all of our expectations.Genuine Hotels.com guest review
This hotels screams "help me, I'm going under" The carpets were worn & dirty. The one lonely vending machine was empty & disconnected. It was nice to have a little refrig. & microwave. It was quiet,because there were very few guests midweek. It has a pool. The phone in the room did not work. I could not get a bill because I booked with Hotels.com. In […] the middle of lots of shopping. The price was ok. Read moreGenuine Hotels.com guest review
"Easy access to all major roads"
It was finrGenuine Hotels.com guest review
"clean comfortable hotel"
friendly staff, nice clean and comfortable room, good breakfast. Will stay again when we are back in the area.Genuine Hotels.com guest review
We were very happy with our stay at the Comfort InnGenuine Hotels.com guest review
"Good location; easy drive into KC."
Good breakfast. Room large - a great suite for a very good price.Genuine Expedia guest review
"Nice hotel in Liberty, MO"
Rooms were clean but furniture was dated. Continential breakfast was not good. Waffles very soggy and not made well. Fruit tasted like it was several weeks old.Genuine Expedia guest review
"Reg to the pool"
Pool was still a little cool and to much chlorine. Other then that it was great.Genuine Hotels.com guest review
Room was spacious, clean, and well-furnished. Staff was friendly and accommodating.Genuine Hotels.com guest review
"OK if you just need a night's sleep."
Staff very nice and friendly. Room felt kind of damp even with the air conditioner running and had a slightly unpleasant smell. Nothing overwhelming, just kind of under the surface, although everything appeared to be clean. Maybe just age? The pool is very tiny, even for a hotel pool and the "deep" end was 4'. So, it's alright if you just need a convenient […] place to sleep for a night, but I wouldn't recommend it for any extended stay. Read moreGenuine Expedia guest review
"Great location and amenities"
The room was clean and very spacious. The hotel staff said that they were filled to capacity, but we heard nothing in our room. It was very quiet! Included with the room were a sitting area, fridge, and microwave. We would definitely stay here again.Genuine Expedia guest review
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