Comfort Inn Federal Way - Federal Way

31622 Pacific Hwy S, Federal Way, WA, 98003 United States
Hotel Info: 866-539-0037
Guest rating 4.2 / 5
90% Recommend
(Neighbourhood average 4.0)
4.2 overall guest rating
Reviewed by 31 guests
Average for the neighbourhood is 4.0
"Comfort Inn - Federal Way, WA"
 by Robin from Lancaster
The Comfort Inn in Federal Way WA was a very comfortable place to stay. My mother & I went for my...
09/22/09
47.31804, -122.31335
Hotel coordinates:

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Guest review summary

  • 4.2 Average rating: All Trip Types
  • 90% Recommended
  • 31 Reviews
  • 4.3  Hotel Service
  • 4.1  Room Comfort
  • 4.1  Hotel Condition
  • 4.1  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (31) 4.2
Business (7) 4.3
Romance (2) 4.0
Family (4) 4.0
With Friends (2) 4.5
All Others (16) 4.1

Overview

Located within one-half mile of the Commons Mall and one mile from Celebration Park is the Comfort Inn Federal Way in Federal Way, Wash. The Pacific Rim Bonsai Collection is within two miles and Wild Waves Theme Park is three and one-half mile from the property.
The Comfort Inn Federal Way serves complimentary deluxe continental breakfasts each morning. Business services are available and the hotel features a pool, wireless Internet access and a spa tub.

Guestrooms include redwood-stained furnishings, patchwork-style bedspreads and décor in shades of taupe and cream. Each includes cable television and coffeemakers. Pets are welcome at the property for a fee.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Complimentary breakfast
  • Fitness facilities
  • Internet access in public areas - complimentary
  • Internet access - wireless
  • Parking (free)
  • Spa tub

Business & Event

  • 24-hour front desk
  • Business services

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Air conditioning
  • Cable/satellite television channels
  • Cable television service
  • Coffee/tea maker
  • Free local calls
  • Internet access (complimentary)
  • Iron/ironing board
  • Satellite television service
  • Voice mail
  • Wireless Internet access

General

  • Elevator/lift;
  • Number of rooms: 117;
  • Swimming pool - indoor
Check-in time is 3 PM
Check-out time is Noon
Pet fee charged at hotel/condo
Pets accepted

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Guestrooms Guestrooms

Double Queen No Smoking

Hotel Info: 866-539-5093

Two queen beds. Cable/satellite TV. Complimentary wireless Internet access. Complimentary local calls. Voice mail. Coffee/tea maker. Iron/ironing board.

All rooms include All rooms include
  • Air conditioning
  • Cable/satellite television channels
  • Cable television service
  • Coffee/tea maker
  • Free local calls
  • Internet access (complimentary)
  • Iron/ironing board
  • Satellite television service
  • Voice mail
  • Wireless Internet access
Accessibility features

Double Queen Smoking

Hotel Info: 866-539-5093

Two queen beds. Cable/satellite TV. Complimentary wireless Internet access. Complimentary local calls. Voice mail. Coffee/tea maker. Iron/ironing board.

All rooms include
Accessibility features

One king nonsmoking

Hotel Info: 866-539-5093

1 king bed or 1 sofa bed. Television - Cable service. Television - Satellite service. Cable/satellite TV. Free local calls. Voice mail. Coffee/tea maker. Iron/ironing board. Air conditioning.

All rooms include
Accessibility features

Standard King No Smoking

Hotel Info: 866-539-5093

One king bed. Cable/satellite TV. Complimentary wireless Internet access. Complimentary local calls. Voice mail. Coffee/tea maker. Iron/ironing board.

All rooms include
Accessibility features

Standard King Smoking

Hotel Info: 866-539-5093

One king bed. Cable/satellite TV. Complimentary wireless Internet access. Complimentary local calls. Voice mail. Coffee/tea maker. Iron/ironing board.

All rooms include
Accessibility features

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pets: US$ 20
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Prices shown exclude taxes and fees unless otherwise stated.

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Downtown Federal Way - 300 yards

1.0 - 3.0 mi

  • Rhododendron Botanical Garden - 1.3 miles
  • Pacific Rim Bonsai Collection - 1.6 miles

3.0+ mi

  • Wild Waves Water Park - 3.2 miles
  • SuperMall - 3.3 miles
  • Emerald Downs - 3.6 miles
  • Downtown Auburn - 4.0 miles
  • Muckleshoot Casino - 5.8 miles
  • Downtown Fife - 5.9 miles
  • Museum of Glass - 7.2 miles
  • Seattle - Tacoma Intl. Airport (SEA) - 9.5 miles
  • Tacoma Narrows Airport (TIW) - 13 miles
  • Seattle Boeing Fld. (BFI) - 15 miles
  • Seattle Lake Union Airport (LKE) - 21 miles
  • Bremerton National Airport (PWT) - 24 miles
  • Kenmore Air Harbor Airport (KEH) - 31 miles
  • Poulsbo Airport (PUL) - 33 miles
  • Olympia Regional Airport (OLM) - 37 miles
  • Everett Shohomish County - Paine Field (PAE) - 41 miles

Reviews

Comfort Inn Federal Way 2009.09.22
Recommended Trip type: All Others "Comfort Inn - Federal Way, WA"

Reviewed by Robin of Lancaster on Sep 22, 2009

The Comfort Inn in Federal Way WA was a very comfortable place to stay. My mother & I went for my son's wedding and stayed 2 days. I have stayed in many hotels over the years and my mother and I both made a point of telling the desk staff how clean our room was. There was no dust or dirt anywhere in our room, even the corners were spotless. I dropped my glasses on the floor and they went under the bed. When I went to get them there wasn't a speck of dust under the bed. There was a self-serve breakfast in the morning and the area was kept very clean. The staff was very friendly and made you feel like they were happy to have you there. If I go to Federal way again I would definately stay there. I would also stay in other Comfort Inns. Thanks Comfort Inn, for your hospitality, clean room and customer courtesy RLL from CA

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2009.09.16
Recommended Trip type: All Others "Good Hotel, Ok breakfast, Hard to find"

Reviewed by R of Yakima on Sep 16, 2009

Don't trust the directions from this site to find this hotel, they are horrible. I know the area too!! Make sure you either get better directions or have the Hotel phone number handy. The hot breakfast is ok, Waffles, link like sausage ,and eggs. The eggs are not the usual boild bag food service of america eggs they are something different, not sure what. The rest of the breakfast bar has good variety. Over all is a decent hotel, clean and serviceable. Better Directions and better eggs please

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2009.09.09
Recommended Trip type: Business "Good Value"

Reviewed by Connie of Portland on Sep 9, 2009

This was the second time I stayed at this hotel.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn Federal Way 2009.07.21
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Jul 21, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2009.07.06
Recommended Trip type: All Others "The hotel you can't find"

Reviewed by a Hotels.com guest on Jul 6, 2009

Everything was as expected for hotel clean and comfy, rates were good. The only problem is you will miss the turn from PAC HWY into the parking lot and have to go around the block the one lane entrance is easy to miss, not much of a problem just annoying.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn Federal Way 2009.05.27
Recommended Trip type: All Others "Ok"

Reviewed by John of Doe on May 27, 2009

Its OK not bad.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2009.05.11
Recommended Trip type: Business "Nice stay"

Reviewed by a Hotels.com guest on May 11, 2009

This is a nice no frills motel. There is nothing spectacularly good or bad about it. It's a good, quiet place to lay your head.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2009.04.26
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Apr 26, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2009.04.20
Recommended Trip type: Business "Great place for the money"

Reviewed by a Hotels.com guest on Apr 20, 2009

Allowed pets and was close to my meeting.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2009.04.15
Recommended Trip type: Romance "Comfort inn"

Reviewed by paul of tacoma on Apr 15, 2009

It was okay. I wasn't expecting too much for the price i paid. I chose a smoking room and it had multiple ashtrays. I was worried that i might be charged for certain things in the room that were already messed up like cigarette burns on the lampshade. The wi-fi cut out on me multiple times, when i called the front desk they said they were having technical problems. Shortly into the night, someone (probably kids) ran past my room and banged on the door and took off before i could find out who it was. Overall i got what i paid for and i slept well.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 1.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn Federal Way 2009.03.26
Recommended Trip type: With Friends "Popular Hotel for Families with kids going to events."

Reviewed by Leah of Spokane Valley on Mar 26, 2009

The room was great, and the continental breakfast is exceptional. But if you want peace and quiet then opt for a room on the top floor and not near the elevator. This hotel seems to be very popular for family events, like swimming, soccor, etc..

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn Federal Way 2009.03.03
Not recommended Trip type: All Others "needs improvement"

Reviewed by a Hotels.com guest on Mar 3, 2009

The staff was very accomodating but the room itself was dated and not as clean as I would expect. There was mildew around the heating unit and the sheets had holes in them.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn Federal Way 2008.11.27
Recommended Trip type: Business "Federal Way Clarion Hotel"

Reviewed by a Hotels.com guest on Nov 27, 2008

Very clean and comfortable. Staff was always friendly and helpful.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2008.11.10
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Nov 10, 2008

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2008.09.24
Recommended Trip type: All Others "Very nice"

Reviewed by Rose of Arlington on Sep 24, 2008

We were very pleased with the hotel. Outstanding breakfast, nice pool. The only thing I didn't care for was the hot tub needed better cleaning. I'd definitely recommend .

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2008.09.24
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Sep 24, 2008

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2008.09.02
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Sep 2, 2008

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 5.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn Federal Way 2008.08.31
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Aug 31, 2008

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn Federal Way 2008.08.06
Recommended Trip type: All Others "Good room and location for the money"

Reviewed by v of hillsboro on Aug 6, 2008

Hotel was easy to find, next to many retail stores around. Lots of restaraunts. Didnt see any real negative things about the hotel. I'll probably visit and get a room again. Pet friendly a plus.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Comfort Inn Federal Way 2008.07.28
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jul 28, 2008

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2008.07.28
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jul 28, 2008

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn Federal Way 2008.06.28
Not recommended Trip type: Business

Reviewed by a Hotels.com guest on Jun 28, 2008

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 3.0 Room Comfort
  • 2.0 Room Cleanliness
Comfort Inn Federal Way 2008.06.06
Recommended Trip type: With Friends "close to everything"

Reviewed by kenn of port angeles on Jun 6, 2008

I was going to a concert at the white river amplitheatre,the motel is close to the mall,resturants and the white river.T he stuff was very friendly,rooms were clean and we got a good night sleep.will be staying here again

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2008.04.05
Not recommended Trip type: All Others "I'd rather pay a little more for a better property"

Reviewed by Karen of Portland on Apr 5, 2008

This hotel is just not maintained well. Paint is faded and distressed, hallways seem dusty, the pool seems ok. It smells a little funny, too. If I would have paid less I would have been really happy for the deal, but I paid about a market rate from Hotels.com. Breakfast was nice enough, even if the eggs were powdery and people came to eat with pajammas and uncombed hair. (It was spring break.) I'd bet they wouldn't pass a health inspection, but we weren't too grossed out to have cereal and fruit. There was a tie left in our room by the previous guest and I wondered how fast they must have cleaned to miss it. I never was able to connect to their wireless and I travel frequently and haven't had a problem in other hotels. I really wished I had spent $30-$50 more and stayed at a nearby property that was newer .

Overall Rating

2.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 3.0 Room Comfort
  • 2.0 Room Cleanliness
Comfort Inn Federal Way 2007.11.07
Recommended Trip type: Romance "Good room for the money"

Reviewed by Natasha of Seattle on Nov 7, 2007

For the cheap price of the hotel I had pretty low expectations, but they were all exceeded. The room was clean and nice, and the continental breakfast in the morning was the best I had ever seen at a hotel. I was very happy with the Comfort Inn, and would definatly recommend it to anyone.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2007.10.14
Recommended Trip type: All Others "Nice hotel"

Reviewed by Jan of Arvada, Colorad on Oct 14, 2007

Very nice hotel. Room was clean and breakfast was good. Staff was very helpful and upgraded me to a jacuzzi room without my asking (they saw I was a bit frazzled!).

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Comfort Inn Federal Way 2007.09.03
Recommended Trip type: Business "Great room for the money"

Reviewed by a Hotels.com guest on Sep 3, 2007

Great room for the money. Good internet connection. Nice breakfast.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn Federal Way 2007.07.29
Recommended Trip type: All Others "Great Hotel except for..."

Reviewed by a Hotels.com guest on Jul 29, 2007

Ended up with a smoking room and the stench was AWFUL. To their credit, they immediately switched us to another room, though all of our belongings still smell of smoke. Why do there need to be smoking rooms? They are always the rooms left over when a hotel is nearly full.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 1.0 Room Cleanliness
Comfort Inn Federal Way 2007.06.20
Recommended Trip type: All Others

Reviewed by Sarah of Oregon on Jun 20, 2007

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Comfort Inn Federal Way 2007.03.19
Recommended Trip type: Family "Great room for the Money"

Reviewed by a Hotels.com guest on Mar 19, 2007

Very nice hotel for the money. In an area very close to the Interstate, as well as a shopping mall.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

Comfort Inn Federal Way 2008.07.22
Recommended Trip type: All Others "great hotel for short stay"

Reviewed by f of Bonn on Jul 22, 2008

clean, good service,

Overall Rating

2.0 out of value="5"
  • 1.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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