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  • Comfort Suites Innsbrook
  • All hotels in Glen Allen, Virginia, United States
All hotels in Glen Allen, Virginia, United States
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1 room,  2 adults 
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Room 1:

Comfort Suites Innsbrook - Glen Allen

37.64837, -77.58028
2.5 stars
4051 Innslake Dr, Glen Allen, VA, 23060 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $82
available on 05/24/13
Price Match Guarantee
3.7 72 5

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    Comfort Suites Innsbrook
    View Comfort Suites Innsbrook on a map
    View all hotels in Glen Allen
    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Comfort Suites Innsbrook

    • Short Pump Town Center Hotels - Richmond 2.3 miles
    • Glen Allen Hotels - Richmond 3.1 miles
    • Regency Square Mall Hotels - Richmond 3.2 miles
    • Crump Park and Meadow Farm Museum Hotels - Glen Allen 3.8 miles
    • Cultural Arts Center Glen Allen Hotels - Glen Allen 4.6 miles
    • All landmarks in Glen Allen

    Nearest hotels to Comfort Suites Innsbrook

    • Hyatt Place Richmond/Innsbrook
      3.0 stars
      200 yards from Comfort Suites Innsbrook - Glen Allen
    • Hilton Garden Inn Richmond Innsbrook
      3.0 stars
      230 yards from Comfort Suites Innsbrook - Glen Allen
    • Hampton Inn Richmond West
      2.5 stars
      240 yards from Comfort Suites Innsbrook - Glen Allen
    • TownePlace Suites by Marriott Richmond
      2.0 stars
      450 yards from Comfort Suites Innsbrook - Glen Allen
    • Homestead Richmond-innsbrook
      2.0 stars
      530 yards from Comfort Suites Innsbrook - Glen Allen

    Top Hotels in Glen Allen

    • Days Inn Richmond/North
      1.5 stars
      1.9 from 32 guest ratings
    • Aloft Richmond West
      3.0 stars
      4.1 from 175 guest ratings
    • Howard Johnson Inn And Suites-Ashland/Near Kings Dominion
      2.0 stars
      3.2 from 140 guest ratings
    • Super 8 Richmond/Chamberlayne Rd
      2.0 stars
      3.3 from 105 guest ratings
    • Wingate by Wyndham Richmond Short Pump
      2.5 stars
      4.5 from 179 guest ratings

    Nearby 2 Star hotels Glen Allen

    • Extended Stay America - Richmond - Innsbrook
      2.0 stars
      3.5 from 21 guest ratings
    • Fairfield Inn & Suites by Marriott Richmond Northwest
      2.5 stars
      4.5 from 36 guest ratings
    • Holiday Inn Express I-64 Richmond Northwest
      2.5 stars
      4.4 from 49 guest ratings
    • Candlewood Suites Richmond-West
      2.0 stars
      4.5 from 18 guest ratings
    • Country Inn & Suites By Carlson, Richmond West at I-64, VA
      2.5 stars
      4.4 from 141 guest ratings
    • See all 2 Star hotels Glen Allen

    Nearby Glen Allen Hotels with Gym

    • Courtyard by Marriott Richmond Northwest
      3.0 stars
      4.5 from 25 guest ratings
    • Residence Inn by Marriott Richmond Northwest
      3.0 stars
      4.6 from 31 guest ratings
    • Marriott Richmond West
      3.0 stars
      4.3 from 9 guest ratings
    • Baymont Inn and Suites Richmond
      2.0 stars
      3.7 from 25 guest ratings
    • Extended Stay America - Richmond - W Broad St-Glenside-North
      2.5 stars
      3.7 from 18 guest ratings
    • See all Glen Allen Hotels with Gym

    Nearby Glen Allen Hotels with Accessible path of travel

    • HYATT house Richmond-West
      3.0 stars
      4.8 from 81 guest ratings
    • The Hilton Richmond Hotel & Spa / Short Pump
      3.5 stars
      4.6 from 48 guest ratings
    • Quality Inn West End
      2.0 stars
      3.3 from 107 guest ratings
    • Super 8 Richmond Broad St Va
      1.5 stars
      2.9 from 27 guest ratings
    • Embassy Suites Richmond - The Commerce Center
      3.5 stars
      4.4 from 108 guest ratings
    • See all Glen Allen Hotels with Accessible path of travel

    Nearby Glen Allen Hotels with Accessible bathroom

    • Best Western Executive Hotel
      2.5 stars
      4.1 from 91 guest ratings
    • Hampton Inn and Suites Richmond/Glenside
      2.5 stars
      4.7 from 85 guest ratings
    • Extended Stay America - Richmond - W Broad St-Glenside-South
      2.0 stars
      3.4 from 42 guest ratings
    • The Westin Richmond
      4.0 stars
      4.7 from 70 guest ratings
    • Residence Inn by Marriott Richmond West End
      3.0 stars
      4.3 from 26 guest ratings
    • See all Glen Allen Hotels with Accessible bathroom

    Nearby Glen Allen Hotels with Roll-in shower

    • Richmond Magnuson Grand Hotel and Convention Center
      3.0 stars
      3.4 from 54 guest ratings
    • Holiday Inn I 64 West End
      3.0 stars
      3.5 from 53 guest ratings
    • Best Western Plus Glen Allen Inn
      2.5 stars
      4.3 from 127 guest ratings
    • Econo Lodge Richmond
      2.0 stars
      3.9 from 40 guest ratings
    • Springhill Suites By Marriott Richmond Virginia Center
      3.0 stars
      4.3 from 26 guest ratings
    • See all Glen Allen Hotels with Roll-in shower
    • AMERICAS BEST VALUE INN
      1.0 stars
      5.0 from 2 guest ratings
    • Country Inn And Suites Hanover
      2.5 stars
      4.8 from 51 guest ratings
    • Sleep Inn And Suites
      2.0 stars
      4.8 from 18 guest ratings
    • Hampton Inn Richmond Airport
      2.5 stars
      4.7 from 207 guest ratings
    • THE JEFFERSON HOTEL
      5.0 stars
      4.7 from 56 guest ratings
    • Holiday Inn Midlothian-Richmond Koger Ctr
      3.0 stars
      4.2 from 17 guest ratings
      Reviewed by a Hotels.com guest on Feb 27, 2013

      This guest did not leave a comment.

    • DoubleTree by Hilton Hotel Richmond Airport
      3.0 stars
      4.3 from 112 guest ratings
      Reviewed by a Hotels.com guest on Feb 26, 2013

      This guest did not leave a comment.

    • Best Western Plus Governor's Inn
      2.5 stars
      4.3 from 138 guest ratings
      Reviewed by a Hotels.com guest on Feb 26, 2013

      This guest did not leave a comment.

    • Hyatt Place Richmond/Chester
      3.0 stars
      4.4 from 68 guest ratings
      "Incredibly friendly staff, upscale for the price" Reviewed by a Hotels.com guest on Feb 26, 2013

      So pleased with the staff that worked here especially Bernadette and Marcel, they were wonderful and so helpful for our entire trip. I stayed here for 9 nights and got to know the staff, we had our dog on the trip and they were friendly and warm to him as well as my 12 year old daughter. It is incredibly clean and the rooms are much better than I imagined they would be considering the rate. I will be moving to the area of this Hyatt and will definitely have friends and family stay here when they come to visit. They do have a gallery menu that is available 24/7 and that was decent considering the price of what was listed. The only downside I would say is that they have a limited staff working sometimes and when you do order off the gallery menu you have to go pick it up at the front desk, but considering it is available 24/7 it wasnt all that much of an inconvenience. There is a great Mexican restaurant that shares the parking lot called Jalapenos as well as several other food and gas stations in the area, including a WAWA right next door. There were not many channels on the TV which was not a huge problem for us as we were mostly out sightseeing. I highly recommend this Hyatt. To my family and I, it became our home away from home and we didnt want to leave!

    • Omni Richmond Hotel
      4.0 stars
      4.4 from 302 guest ratings
      "" Reviewed by a Hotels.com guest on Feb 26, 2013

      It was fabulous. They were very accommodating and the room was exceptional. Would gladly stay there again.

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    Overview of Comfort Suites Innsbrook - Glen Allen

    Location.
    Situated in Glen Allen, Comfort Suites Innsbrook is in the business district and close to Short Pump Town Center. Additional area attractions include Regency Square Mall and Crump Park and Meadow Farm Museum.

    Hotel Features.
    Comfort Suites Innsbrook has an indoor pool and a fitness facility. Complimentary wireless Internet access is available in public areas. Business amenities include a 24-hour business center, small meeting rooms, and audiovisual equipment. Guests are served a complimentary breakfast each morning. The staff can provide concierge services and event catering. Additional amenities at this Victorian hotel include multilingual staff, laundry facilities, and a picnic area. Self parking is complimentary. This is a smoke-free property.

    Guestrooms.
    The 125 air-conditioned guestrooms at Comfort Suites Innsbrook include MP3 docking stations and coffee/tea makers. Beds have Tempur-Pedic mattresses and premium bedding. Complimentary wireless high-speed Internet access is provided. 37-inch flat-screen TVs are equipped with premium cable channels. All accommodations provide desks, complimentary weekday newspapers, and multi-line phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, makeup/shaving mirrors, hair dryers, and complimentary toiletries. All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and clock radios. In addition, a turndown service is offered nightly, housekeeping is available daily, and amenities available on request include wake-up calls.

    Image of Comfort Suites Innsbrook, Glen Allen
    3.7 out of 5 Good (72 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Staff was friendly and helpful. The pool was awesome. Breakfast was delicious. I really enjoyed my stay here. I would recommend this to anyone. Reviewed by a Hotels.com guest on Mar 5, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $82
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Suite Two Doubles Non Smoking

    Suite King Non Smoking Sofabed

    Suite 1 King Bed Non-smoking Accessible

    Suite King Non Smoking Sofabed Wet Bar

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Carte Blanche
    • JCB International
    • Check-in time starts at: 3 PM
    • Pets not allowed
    • Minimum check-in age is: 21
    • Check-in time ends at: midnight
    • Check-out time is: noon
    • No rollaway/extra beds available
    • MasterCard
    • Visa
    • Diners Club
    • Discover
    • American Express

    • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Beach/pool umbrellas
    • Fireplace in lobby
    • Microwave in lobby
    • Number of buildings/towers - 1
    • Patio
    • Picnic area
    • Smoke-free property
    • Suitable for children
    • Swimming pool - indoor
    • Television in lobby
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Elevator/lift
      • Free outdoor parking
      • Free self parking
      • Free Wi-Fi
      • Luggage storage
      • Meeting facilities size (feet) - 1640
      • Meeting facilities size (meters) - 148
      • Number of floors - 5
      • Number of meeting/conference rooms - 3
      • Pool sun loungers
      • Smoke-free property (fines apply)
      • Total number of rooms - 125
      • Year Built 1999
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • Iron/ironing board
    • Makeup/shaving mirror
    • Sofa bed
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • ESPN
      • Flat-panel TV
      • Free local calls
      • Free Wi-Fi
      • HBO
      • Microwave
      • MP3 docking station
      • Multi-line phone
      • Phone
      • Premium bedding
      • Premium TV channels
      • Private bathroom
      • Refrigerator
      • Separate sitting area
      • Shower/tub combination
      • Sofa bed size double
      • Tempur-Pedic mattress
      • Turndown service
      • Voice mail
      • Wake-up calls
    • Services
    • Complimentary newspapers in lobby
    • Concierge services
    • Express check-out
    • Fitness facilities
    • Free breakfast
    • Laundry facilities
    • Multilingual staff
    • Safe-deposit box at front desk
    • Self parking
    • Use of nearby fitness center (complimentary)
    • View more services
      • ATM/banking
      • Coffee/tea in lobby
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

    Recreation

    Recreational amenities at the hotel include an indoor pool and a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Basketball nearby
    • Bowling alley nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Racquetball/squash nearby
    • Running track/path nearby
    • Segway rental/tour nearby
    • Sports center nearby
    • Swimming on site
    • Tennis nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet deposit: USD 20.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Glen Allen, Virginia, United States
      of
    37.64837, -77.58028
    Hotel coordinates:

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    Area map

    A short guide to Glen Allen

    Glen Allen is a suburb 12 miles northwest of Richmond in the “West End” district, known for its upscale shopping and dining. This small community is home to The Dominion Club, where Virginia’s only PGA Tour event is played, and the prestigious Innsbrook Office Park, the headquarters for corporations like Wachovia, Capital One, and Circuit City.

    see all hotels in Glen Allen

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Short Pump Town Center - 2.3 miles

    3.0+ mi

    • Regency Square Mall - 3.2 miles
    • Crump Park and Meadow Farm Museum - 3.8 miles
    • Glen Allen - 4.3 miles
    • Cultural Arts Center Glen Allen - 4.6 miles
    • Richmond Amtrak Station - 4.9 miles
    • Richmond Staples Mill Station - 5.0 miles
    • University of Richmond - 5.4 miles
    • Virginia Randolph Cottage - 5.4 miles
    • Virginia Randolph Museum - 5.4 miles
    • Richmond Intl. Airport (RIC) - 17 miles
    • Louisa County - Freeman Field Airport (LOW) - 33 miles
    All hotels in Glen Allen, Virginia, United States
    Reviews
    • All (72)
    • Business (9)
    • Romance (4)
    • Family (2)
    • Friends (1)
    • Other (56)
    3.7 / 5
    Good

    Score breakdown (from 72 reviews)

    • 5.0
      (22)
    • 4.0
      (23)
    • 3.0
      (17)
    • 2.0
      (6)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      3.8
    • Service
      3.9
    • Comfort
      3.7
    • Condition
      3.6

    Reviews: Overall

    • < Previous
    • Page 1 of 2
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    Comfort Suites Innsbrook - Glen Allen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Apr 27, 2013
    Amber
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    5.0 / 5
    Outstanding
    "Great hotel..would stay again!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff was friendly and helpful. The pool was awesome. Breakfast was delicious. I really enjoyed my stay here. I would recommend this to anyone.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Jennifer
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    On the 4th floor, there was a strong odor of garbage in the common area. Not sure were the odor was coming from?
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Feb 4, 2013
    Rwm
    US

    Comfort Suites Innsbrook - Glen Allen
    5.0 / 5
    Outstanding
    "Great spot"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Very nice spot for price and nice location
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good
    "room needs renovation"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    we stayed here in the past, it is near family. last room we had 1 year ago was fine, this one has carpet and bathroom flooring in need of replacement.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    dee
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good
    "OK in a pinch"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    Wife got a backache from flimsy mattresses. Water stains on walls. Missing tile grout in bathroom.
    Genuine Expedia guest review
    Other trip
    Nov 1, 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    2.0 / 5
    Fair
    "One staff member brought the rating down"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    I was not informed of the pet fee until the last night of the stay. I had been told that the pet weight limit had been waived, but was told later that there is no pet limit. (I was also told that, after the upcoming renovations, pets will not be allowed.) Overall, the staff is quite personable and accommodating. However, the attitude of one front desk […] worker was such that I had to retract my statement that I would stay there on return visits. This might not be of concern to many others since I was told that he only works there a couple of nights a week. Read more
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Overall experience was good. Our only complaint was that the carpeting needed to be cleaned better. The front desk staff recommended a nearby restaurant which was excellent.
    Genuine Hotels.com guest review
    Other trip
    Oct 3, 2012
    J F McGrail
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent
    "Nice place"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It was clean, staff was friendly. I would stay here again.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Julesinvabch
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good
    "Not Bad"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Very average. I have stayed at but places within a mile but Comfort Inn had the best price. Everything was just OK.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Bill
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good
    "Close to meeting place"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    The bed pillows were the worse I have ever seen in a motel. They were 12" square - hardly big enough to lay your head on. I had a really hard time sleeping both nights I was there. The continental breakfast was mediore at best. The kleenex was not replenished. The advertisement said toiletries included. The first day I had shampoo the second day none. […] I will definitely try other motels in the area on my next trip. Read more
    Genuine Hotels.com guest review
    2 night business trip in Aug 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    It was a pleasant stay with many things to do in the area.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good
    "Ok hotel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The check-in person had no clue as to what room he is checking us in to. The reservation was for a double bed room. Gave us a room with king bed. When I came down to change the room as the room was also smelling like smoking room, he sent us to another room stating that all he has is another king! After driving for 9 hours we had to settle for that. […] We go up to find out it is a double bed room! Read more
    Genuine Expedia guest review
    Other trip
    Aug 6, 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    5.0 / 5
    Outstanding
    "awsome, idea location for jumping off for sights"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great hotel, friendly customer service, great pool, exercise room, overall clean hotel.
    Genuine Hotels.com guest review
    3 night trip with friends in Jul 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    5.0 / 5
    Outstanding
    "convenient to highway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great service
    Genuine Hotels.com guest review
    4 night trip in Jul 2012
    jim
    US

    Comfort Suites Innsbrook - Glen Allen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    2.0 / 5
    Fair
    "wasnt satisfied"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    The front desk workers were rude every time I went to ask forh something. Also the hotel was low on towels and would only leave one towel in the room when they came to clean and when I went to ask for more they would get an attitude. Overall I was not satisfied with the service but the rooms were clean and the pool was nice. I wouldn't recommend this […] hotel because i seen much better. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jul 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good
    "Nice place and price for an overnight stay"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Hotel and rooms were clean. Nice area. Toilet in one of our rooms was out of order and no one ever showed to fix it, despite reporting to the front desk, though we were able to rig it to use. The television in another room was also not working, but we did not report until we left early the next morning. The hotel was very busy. Night front desk clerk […] was very helpful and even gave us a cup of milk for our crabby toddler! Read more
    Genuine Expedia guest review
    Other trip
    Jul 31, 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    5.0 / 5
    Outstanding
    "Great for families or businesmen"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We spent 1 night at Comfort Suites. It was very clean, well updated, and comfortable. There was an indoor pool, a continental breakfast, a refrigerator and a microwave in our room. The checkin and checkout procedures were quick and easy. Both the staff and the other patrons gave the hotel a feeling of warmth and hospitality. This is a first class place […] to stay in my opinion. We will definitely stay here again! Read more
    Genuine Expedia guest review
    Other trip
    Jul 29, 2012
    Patty
    US

    Comfort Suites Innsbrook - Glen Allen
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent
    "Good value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The good: comfortable and clean rooms. Pleasant staff. Easy to find. The not so great: the carpets in the halls are shabby and dirty.
    Genuine Expedia guest review
    Other trip
    Jul 24, 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent
    "Good for great price."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very good price for a pleasant stay. Room was a little out dated but was clean and comfortable. Very satisfied.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent
    "Not fancy, but clean and good value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    No problems with our room, good sized room with two doubles. Room was clean, hotel in general was fine, with a good breakfast.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Chris
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent
    "Good Value for the Money"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel lobby was very nice. The hotel was affordable and accommodations were equal to what was paid for the room. There was a massive power outage in the area due to severe storms and the hotel was completely booked, so they had a bit of difficulty trying to get breakfast out for everyone. I'm not sure if they ran out of food, or if the server just […] wasn't able to move fast enough to keep up with the demand, but just getting a bowl of cereal with milk was a major undertaking. Otherwise, on a normal day, I'm sure that everything would be fine. Read more
    Genuine Expedia guest review
    Other trip
    Jul 3, 2012
    BTStarke
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good
    "Nice hotel, hard beds"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    Everything was great except the beds. They should have rooms with softer beds for a variety of people. I didn't get any sleep.
    Genuine Hotels.com guest review
    4 night business trip in Jun 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    5.0 / 5
    Outstanding
    "wonderful stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    without GPS would never have found this place! Several other hotels in the area but still a bit "out of the way." I enjoyed however the stay. The pool and the pool area were cleaned, stocked with towels and in general very nice indoor pool. Perfect for kids who were in the car all day long and needed some activity before bed. Our room was spacious and […] clean. The local pizza shop was amazing, after picking up the wrong order, they replaced it with our correct order and brought it right to the room. Staff were nice. Read more
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    5.0 / 5
    Outstanding
    "breakfast"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Continental breakfast wasn't available until 7 and we had to be at our destination by 7 am. Otherwise, the room was comfortable and had alot of conveniences. The location was also good.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    jcockrell
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent
    "1 night stop over traveling from FL to MA"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good value for a safe, comfortable, clean stay. Area seemed to have potential. Access from highways was direct (within 2 miles), yet the facility was shelterd from the main road with above adaquate privacy. Surrounding bldgs were of similar style and age, +/- 15 yrs old and all well kept, groomed landscaping, etc.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    5.0 / 5
    Outstanding
    "Convenient to West End of Richmond VA"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nicely located and close to Short Pump mall. Quiet neighborhood and yet close to many things. Staff is efficient and friendly. Would stay again.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good
    "April 2012"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The web advertised an indoor heated pool. The heater on the pool was broke. I feel this info should have been posted on the web. That was the main reason we stayed. The heat/air unit was loud - and you could hear it cut on and off. The mattress was not comfortable. The breakfast was good. I think we over paid for what we actually got. You can find a […] cheaper room just as nice with breakfast. Read more
    Genuine Expedia guest review
    Other trip
    Apr 16, 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent
    "Nice Hotel with pool"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very friendly staff, the kids had Lots of fun at the Hotel pool.
    Genuine Expedia guest review
    Other trip
    Apr 8, 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    1.0 / 5
    Poor
    "Not Great"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    Witnessed an argument between a couple who were arguing at the check in desk. Attendant told them he would call the police. Needed a toothbrush; was told they ran out last week. Dirty furniture and walls in room.
    Genuine Expedia guest review
    Other trip
    Apr 2, 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    door leading to 217 should have had the inside numbers on the outside of the closed door
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good
    "Comfort Suites in Short Pump"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      4.0
    The hotel was nice and the location was great. The cost was inexpensive. My only critique is that for whatever reason I was placed in a handicap room (I have no handicap). The bathroom was an issue. Whoever designed the bathroom, had a grab-bar placed directly over the water knob to turn on the shower. As a result of this design, the handle would hit […] the bar before it could reach the hot water option. Therefore, I had to deal with luke warm showers. Read more
    Genuine Hotels.com guest review
    3 night trip in Mar 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good
    "Nice...but"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Super Friendly staff...room was comfortable. There seemed to be a rock band upstairs who pounded the floor for hours....other than that....I liked it.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    3.0 / 5
    Good
    "Almost OK"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    The pictures made the hotel look new- it was not. It said it featured temper-pedic beds, these were worst hotel beds ever! The pool area was nice and breakfast was ok, although more help was needed on a busy Sunday morning! I would not stay there again.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    2.0 / 5
    Fair
    "Unhappy surprises"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    The beds were good, however my request. For a non- feather pillow went unfilled. It seems that there were no regular pillows in the whole place because "our standard is feather pillows". For those of us who are allergic to feathers that doesn't help. I went out and bought one. The toilet was not bolted to the floor and was gunked up with old caulking. […] The hotel did offer us another room, however since we had already unpacked, and the toilet was not leaking, we stayed for our one night. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent
    "Semi- Staycation"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We needed a place pet friendly, non-smoking, with indoor pool, and breakfast. This place filled the bill! The room was good. Food and staff were great. Pool was great! We will stay again when we need a small get away!
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2012
    A Traveller
    US

    Comfort Suites Innsbrook - Glen Allen
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2012
    A Traveller
    US
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