All hotels in Winston-Salem, North Carolina, United States of America
1 room, 2 adults
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200 Capitol Lodging Ct, Winston-Salem, NC, 27103, United States of America, ‏‎855-239-9228
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4.4 / 5Excellent

Score breakdown (from 118 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.4
5.0 / 5Outstanding
"very clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was super nice and very clean. It was hard to find with trees blocking front of hotel.
Genuine Hotels.com guest review
1 night trip Sep 7, 2013
rfhoffe
US
4.0 / 5Excellent
"Adjacent to the Mall and very close to Wake Forest"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was a good stay. I enjoyed it.
Genuine Hotels.com guest review
1 night trip Aug 23, 2013
George
US
5.0 / 5Outstanding
"Excelent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Top of class for the price!
Genuine Hotels.com guest review
3 night business trip Aug 9, 2013
A Traveler
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
One could tell that the hotel was a bit aged. It was beautifully cleaned. The location was great for shopping and dining. My only complaint is one of comfort. All eight of the pillows were dead and uncomfortable. Friends also staying at the hotel decided to go buy pillows. This should not have been necessary for comfort.The pillows really need to be replaced.
Genuine Hotels.com guest review
4 night trip Aug 3, 2013
TRAVELER
US
5.0 / 5Outstanding
"Great Hotel... with only one Caveat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The only issue that we had was that our bathroom door did not shut because the hotel had settled. They should have taken care of that before we got there because it wasn't just a little off – – it was a lot and probably had been that way for a while. That is all about the management – – and of course I went and told them exactly what the problem was, and hopefully they fixed it but I have no idea if they did or not. Otherwise, breakfast was great and it was a great hotel.
Genuine Hotels.com guest review
2 night trip Jul 30, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Spacious room, very clean, comfortable bed, would stay again in a heartbeat!
Genuine Expedia guest review
Other trip Aug 5, 2013
Jen
US
4.0 / 5Excellent
"Very comfortable bed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I was looking for a bed and a breakfast during a visit with my niece at Wake Forest University. The bed was quite comfortable. The front desk staff were efficient and pleasant. The breakfast was just okay. The room was very clean. It was nice hearing the children playing in the pool.
Genuine Expedia guest review
Other trip Aug 3, 2013
A Traveler
US
4.0 / 5Excellent
"Very friendly"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
All of the staff were very friendly and accommodating. Our room was spacious and clean. Would definitely stay here again.
Genuine Hotels.com guest review
2 night trip Jul 23, 2013
Jill
US
5.0 / 5Outstanding
"Great hotel! Great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Ive stayed here many times for annual conventions and its great! Tons of stores, restaurants, and a very nice mall nearby. The rooms are comfortable and clean and the breakfast now includes scrambled eggs, bacon, and biscuits and gravy! I will be back!
Genuine Hotels.com guest review
1 night business trip Jul 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Even though our stay was just for one night the room was very clean, comfortable, and front desk service was wonderful. Was advised that the hotel recently had a lot of upgrades and it is beautiful!!!
Genuine Hotels.com guest review
1 night trip Jul 6, 2013
HCCooper
US
4.0 / 5Excellent
"great hotel for an overnight stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
comfy beds, breakfast in the AM is decent. would stay here again. the carpet not too clean but overall the hotel was good
Genuine Expedia guest review
Other trip Jun 26, 2013
A Traveler
US
4.0 / 5Excellent
"Hard to find but economical and adequate"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We usually stay at a more expensive hotel close by, but decided to try this place. Breakfast was ok although we have noticed that most middle-of -the -road hotels are cutting back on variety, and this was no exception. For the price however, I have no complaints about that. One complaint I do have is the air conditioning unit which, with no amount of adjusting seemed to result in a consistent and comfortable temperature. We wanted it to stay on, but it kept switching on and off which was disturbing for several reasons:1. We were either hot or cold, and 2. The switching on and off disturbed our sleep. The toilet needed some serious work as we had to remove the top to keep it from running constantly and then, to add insult to injury, it stopped up several times! However, with it all the stay was fine for the price and we would consider staying here again sometime in the future... As long as the price doesn't increase!
Genuine Expedia guest review
Other trip Jun 24, 2013
carole
US
5.0 / 5Outstanding
"College"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great
Genuine Hotels.com guest review
1 night business trip Jun 13, 2013
Mike H
US
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
There are two things I would recommend. Don't allow people to smoke outside the main doors. Walking through a cloud of smoke is a terrible feeling and the stench is revolting. The hotel offers a light reception MTW but nothing on Thursday. Business travellers will appreciate a Thursday reception.
Genuine Hotels.com guest review
1 night business trip Jun 13, 2013
Helen
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    1.0
Nice, competent check in people, clean room, good but limited food at breakfast. Only thing that would make it better...at breakfast (we went down at 9:30 am on Sunday, so there was still a half hour left for the breakfast time) and there was only half a scoop of sausage gravy and 2 biscuits left and the only milk available was whole milk. If the breakfast usually has an attendent, we never saw anyone until the person came around to take the food away. Good experiece and I would stay there again.
Genuine Hotels.com guest review
1 night trip Jun 1, 2013
Terri
US
4.0 / 5Excellent
"Nice hotel experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was a little hard to find but was actually in a very convenient location for getting to Wake Forest Univ. and to the mall and restaurants. Our room was nice and the people working there seemed very pleasant. You could hear talking from the hallway and through the windows (we were on the second floor). The only problem I had was that the deadbolt lock did not work.
Genuine Expedia guest review
Other trip May 21, 2013
Debbie
US
1.0 / 5Poor
"New hotel with a cold shower!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Woke up and and my wife and I both had to take cold showers. Called the desk and no response at all. When I checked out they said I would need to call back later and speak with the manager
Genuine Expedia guest review
Other trip May 13, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing convenience, comfort and overall stay
Genuine Hotels.com guest review
1 night trip May 7, 2013
Contractors
US
5.0 / 5Outstanding
"Nice hotel, close to my Aunt's house"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a king size bed that I slept very well in. The room was clean and a good size. We had a couch and a chair plus a desk with a chair. TV was a good size. The breakfast was ok, too.
Genuine Expedia guest review
Other trip May 6, 2013
Ron
US
5.0 / 5Outstanding
"time to relax"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great, no complaints. Great location, nice and quiet
Genuine Expedia guest review
Other trip Apr 27, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was pretty clean, could have been better in some spots. Close to the venue I was attending, as well as some good restaurants. Staff was friendly and very helpful, and felt safe in the area. Would stay there again if I happen to be in town!
Genuine Hotels.com guest review
1 night trip Apr 6, 2013
georgiadawg4321
US
5.0 / 5Outstanding
"Wonderful!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed here for a 21st birthday weekend. Outside appearance was nice and within a 5 minute drive of everywhere. Check in was a breeze and the staff was super nice. Hotel room was extra spacious and clean. Came in at 2AM and the room beside of us weren't very pleasant, but no issues from the staff. Breakfast was great the next morning and check out was no trouble at all.
Genuine Expedia guest review
Other trip Apr 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice Visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
One of few places with Queen-Queen beds in the room. Nice place to stay and price price was right
Genuine Hotels.com guest review
1 night trip Mar 25, 2013
A Traveler
US
4.0 / 5Excellent
"Close to mall"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Toilet ran all night. Fan on heater would not work. Sign outside said hot breakfast but the only time your breakfast was hot was when you used the microwave to warm the frozen sandwiches.
Genuine Hotels.com guest review
1 night trip Feb 2, 2013
Ann
US
5.0 / 5Outstanding
"Mom to the Rescue!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I went to this hotel near the hospital where my son had been admitted . I was so very impressed by the warmth and kindness of the staff. They talked with me about my son, offered advice, responded to my requests , and gave me a fantastic rate . Thank you for making my tense 4 days stay so comfortable!!
Genuine Hotels.com guest review
1 night business trip Jan 27, 2013
Deborah
US
4.0 / 5Excellent
"Shoppers Paradise location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great location and family friendly atmosphere. Close to lots of shopping.
Genuine Expedia guest review
Other trip Dec 30, 2012
A Traveler
US
4.0 / 5Excellent
"great hotel with horrible TVs"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Bed was very comfortable, room was very clean. TVs stink. The TV in the first room was so fuzzy, we couldn't see the picture. The desk clerk told us that maintenance would be there tomorrow. We were only staying one night, so we were moved. The second TV had a slightly better picture but no volume. The continental breakfast was good.
Genuine Expedia guest review
Other trip Dec 12, 2012
Beverly
US
5.0 / 5Outstanding
"Great hotel for a family."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was convenient for where we wanted to be and an easy stay for us with a toddler in tow.
Genuine Expedia guest review
Other trip Dec 10, 2012
A Traveler
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Rooms were spacious with lots of amenities. We were very pleased! Great value for the price!
Genuine Expedia guest review
Other trip Dec 4, 2012
A Traveler
US
5.0 / 5Outstanding
"Great hotel for family"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was very spacious especially for a family of 5. Morning breakfast had a great selection! Loved that the rooms were smoke free.
Genuine Expedia guest review
Other trip Nov 25, 2012
A Traveler
US
3.0 / 5Good
"Nothing Special"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The location was very dated and the contential breakfast was fair at best. But the location was great as a stoping point on our way home.
Genuine Hotels.com guest review
1 night trip Nov 4, 2012
DRP
US
5.0 / 5Outstanding
"Great value!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We had a great stay at the hotel. The only negative was the noise from the people walking in the room above us...the only bad thing though.
Genuine Hotels.com guest review
Other trip Oct 2, 2012
Denise
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip May 29, 2015
Francisco
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Mar 30, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Jan 9, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2014
Barbara
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip with friends Nov 6, 2014
Jesse
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Aug 31, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Sep 15, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night trip Aug 28, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip Aug 22, 2014
Karen
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 14, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Jun 2, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Mar 25, 2014
Jay
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Mar 7, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 23, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jan 20, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Jan 19, 2014
A Traveler
US
4.0 / 5Excellent
"worked well for us. good location and quiet"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Response by Comfort Suites Hanes Mall
Thank you and we wish you a Happy Holiday!!
Other trip Dec 6, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Response by Comfort Suites Hanes Mall
Thank you for your recent stay at the Comfort Suites Hanes Mall. Have a great holiday season and we hope to see you soon!
Other trip Nov 1, 2013
A Traveler
US
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