Carlton Capri Hotel - Venice

S Croce 595/a, Venice, 30135 Italy
Hotel Info: 866-539-0036
Guest rating 3.6 / 5
80% Recommend
(Neighbourhood average 4.1)
3.6 overall guest rating
Reviewed by 10 guests
Average for the neighbourhood is 4.1
"Great Hotel and Breakfast"
Very nice hotel, we would have stayed here again on the other end of our trip, but they did not h...
12/02/09
45.43957, 12.32218
Hotel coordinates:

Street map

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17

Need help? Our experts can call you

Guest review summary

  • 3.6 Average rating: All Trip Types
  • 80% Recommended
  • 10 Reviews
  • 3.6  Hotel Service
  • 3.9  Room Comfort
  • 3.5  Hotel Condition
  • 3.9  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (10) 3.6
Business (0) 0
Romance (0) 0
Family (3) 4.3
With Friends (0) 0
All Others (7) 3.3

Overview

Location.
In Venice's Santa Croce neighborhood, this property is close to Giardini Papadopoli, Scalzi Bridge, and Scuola Grande di San Giovanni Evangelista. Also nearby are Frari and Ca'Rezzonico.

Features.
In addition to a bar/lounge and laundry facilities, Carlton Capri Hotel features multilingual staff and complimentary newspapers in the lobby. The staff can arrange dry cleaning/laundry services and tour assistance. Additional amenities include room service and a porter/bellhop. The front desk is open 24 hours a day.

Guestrooms.
Amenities featured in guestrooms include air conditioning and minibars. Business-friendly amenities include direct-dial phones. Bathrooms provide hair dryers and complimentary toiletries.

Notifications:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Babysitting or child care
  • Breakfast available (surcharge)
  • Complimentary newspapers in lobby
  • Currency exchange
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Room service
  • Tour assistance

Business & Event

  • 24-hour front desk
  • Dry cleaning/laundry service

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Air conditioning
  • Alarm clock
  • Cable/satellite television channels
  • Complimentary toiletries
  • Direct-dial phone
  • Extra towels/bedding
  • Hair dryer
  • Housekeeping
  • In-room safe
  • Minibar
  • Private bathroom
  • Satellite television service
  • Wake-up calls

General

  • Bar/lounge;
  • Elevator/lift;
  • Fax machine;
  • Number of rooms: 36;
  • Patio
Check-in time is 2 PM
Check-out time is Noon

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

Room service is available.

Guestrooms Guestrooms

Double Room Not Refundable

Hotel Info: 866-539-8117

1 double bed. Direct-dial phone. Cable/satellite TV. Minibar. In-room safe. Hair dryer. Complimentary toiletries.

All rooms include All rooms include
  • Air conditioning
  • Alarm clock
  • Cable/satellite television channels
  • Complimentary toiletries
  • Direct-dial phone
  • Extra towels/bedding
  • Hair dryer
  • Housekeeping
  • In-room safe
  • Minibar
  • Private bathroom
  • Satellite television service
  • Wake-up calls
Accessibility features Accessibility features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Double or twin room

Hotel Info: 866-539-8117

One double or two twin beds.

All rooms include
Accessibility features

Single room

Hotel Info: 866-539-8117

One single bed.

All rooms include
Accessibility features

Triple room

Hotel Info: 866-539-8117

One double and one twin or three twin beds.

All rooms include
Accessibility features

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Area map

Carlton Capri Hotel Santa Croce

A short guide to Santa Croce

At the start of the Grand Canal, Santa Croce is set immediately across from the bus station and railway station. It is a peaceful quarter adjacent to, but largely unaffected by the visitor hubbub. The picturesque Ponte degli Scalzi is a great place for watching the busy canal traffic and there are many fines churches to explore off the beaten tourist track. The Rialto Bridge is only a 10-minute walk or boat ride away.

see all hotels in Santa Croce

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Railway Station - 200 yards
  • Giardini Papadopoli - 200 yards
  • Scalzi Bridge (Ponte degli Scalzi) - 200 yards
  • Scuola Grande di San Giovanni Evangelista - 200 yards
  • Santa Croce - 300 yards
  • Church of St. Roch (Chiesa di San Rocco) - 400 yards
  • Piazzala Roma - 400 yards
  • Palazzo Labia - 500 yards
  • Frari (Basilica di Santa Maria Gloriosa dei Frari) - 500 yards
  • Confraternity of St. Roch (Scuola Grande di San Rocco) - 500 yards

3.0+ mi

  • Marco Polo Airport - 4.6 miles
  • Treviso Airport (TSF) - 16 miles

Reviews

Carlton Capri Hotel 2009.12.02
Recommended Trip type: Family "Great Hotel and Breakfast"

Reviewed by a Hotels.com guest on Dec 2, 2009

Very nice hotel, we would have stayed here again on the other end of our trip, but they did not have any vacancies. The staff was helpful, they sent me information about the late midnight buses from the airport, gave us a great restaurant recommendation, and had a wonderful FULL breakfast buffet. Within a few minutes walk of the train and bus station.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Carlton Capri Hotel 2008.05.09
Recommended Trip type: All Others "Carlton Capri"

Reviewed by james of Brunswick on May 9, 2008

Great room for the money

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 1.0 Room Cleanliness
Carlton Capri Hotel 2008.03.07
Recommended Trip type: Family "Great hotel for the money"

Reviewed by Harlan of Moraga on Mar 7, 2008

This was a great hotel in that it was an easy 10 minute walk from the central train station - Venezia San Lucia. It was a little hard to find at first but then, Venice is a very confusing city to find your way around in. Most of the staff speaks some level of English so communication didn't pose much of a problem. They serve a complimentary breakfast every morning that consisted of scrambled eggs, ham, cheese, cereals, juice, croissant and fresh fruit. Bathroom was nice and clean but room was a little small for a triple. I would definitely stay here again.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Carlton Capri Hotel 2007.10.02
Recommended Trip type: All Others "Outstanding Hotel and Staff"

Reviewed by Sandy of Olympia on Oct 2, 2007

The Carlton Capri was an excellent pick - convenient to the train station and the Grand Canal. The staff was very helpful and our room was great (appeared to have been recently remodeled) with a little terrace. We thoroughly enjoyed our stay and would return again to the Capri.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Carlton Capri Hotel 2007.09.12
Not recommended Trip type: All Others "Needs Improvement"

Reviewed by Pat of Downers Grove on Sep 12, 2007

No hot water and toilet not working properly. Front desk staff was not at all helpful and argued that the water was off for only an hour, which was not true.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Carlton Capri Hotel 2007.05.07
Recommended Trip type: All Others "Pretty good hotel"

Reviewed by Bunny of Houston on May 7, 2007

We did not actually stay at Carlton Capri. The hotel was overbooked and we were sent to its sister hotel, Carlton Grand Canal. This was a much better hotel than the one we have booked. The room was small but clean and elegant. Overall, it was comfortable but a bit pricy.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Carlton Capri Hotel 2007.04.18
Recommended Trip type: Family "Good Location"

Reviewed by Karen of Albany, New York on Apr 18, 2007

This hotel was very convenient to the train station and the vaporetto. While the room was small, it was very clean and quiet and had a nice modern bathroom. The breakfast, which was included in the nightly rate, had a good variety of items to choose from. I would recommend this hotel to others.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

Carlton Capri Hotel 2008.05.05
Recommended Trip type: All Others "Je le conseille"

Reviewed by A of Paris on May 5, 2008

Proche de la station de bus et du Grand Canal. Propre et agréable. Personnel accueillant.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Carlton Capri Hotel 2008.04.22
Not recommended Trip type: All Others "on va dire que l'hotel ça sert à dormir"

Reviewed by h of Montpellier on Apr 22, 2008

chambre très propre mais syle plutot vieillot. On a le confort minimum. Ils appellent "lit double" deux petits lits collés... Dur dur le romantisme! Le petit dej' est peu varié, on part en ayant encore un peu faim. Nous avons été déçu.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 2.0 Room Comfort
  • 4.0 Room Cleanliness
Carlton Capri Hotel 2007.09.30
Recommended Trip type: All Others "bon rapport qualité prix pour venise"

Reviewed by h of argenteuil (95) - france on Sep 30, 2007

pas loint de la gare

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17