All hotels in Alexandria, Louisiana, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2001 N Bolton Ave, Alexandria, LA, 71303, United States of America, ‏‎855-239-9246
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4.3 / 5Excellent

Score breakdown (from 65 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    3.5
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1.0 / 5Poor
"horrible"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
we were so uncomfortable that we went to another hotel and lost money on this for the whole week because I couldn't get a refund through hotels.com
Genuine Hotels.com guest review
4 night trip Apr 13, 2015
A Traveler
US
1.0 / 5Poor
"Find another hotel!!"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The hotel staff at front desk were polite, that was the only good thing about hotel. The breakfast was awful. Eggs looked like the plastic ones that a child gets with a kitchen set. There was an overwhelming musty smell in the room and a large spot I mold on the bathroom ceiling. Will not stay here again!!!
Genuine Hotels.com guest review
1 night family trip Mar 18, 2015
A Traveler
US
4.0 / 5Excellent
"Hotel B- Better than some...not as good as others"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was very friendly. Room was okay... a little above average. Breakfast was like all other motels,... nothing to write home about. Wish that the hotel industry could come up with some real scrambled eggs. I don't think it would take anymore time to use real eggs, instead of the rubber kind. For business people the grey sausage and rubber eggs get old very quickly. One can only eat so much cereal and dry toast.
Genuine Hotels.com guest review
1 night business trip Mar 16, 2015
A Traveler
US
4.0 / 5Excellent
"Louisiana pawn stars"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We choose the hotel because of the proximity to our destination. the hotel was very nice.
Genuine Hotels.com guest review
1 night romance trip Mar 17, 2015
Sven
US
4.0 / 5Excellent
"Hotel good"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Only stayed one night which was great. The hotel is a little away from other hotels and eating places but it was an updated comfort inn.
Genuine Hotels.com guest review
1 night family trip Mar 14, 2015
A Traveler
US
5.0 / 5Outstanding
"positive experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Bed was exceptionally comfortable. Location convenient to entire area. Very positive experience.
Genuine Hotels.com guest review
1 night business trip Mar 6, 2015
A Traveler
US
4.0 / 5Excellent
"Convienent to our destination"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was excellent. Breakfast was very good. The room was OK(found dead bugs). In the handicap room the bathroom had no area up high to put toiletries.
Genuine Expedia guest review
Other trip Feb 11, 2015
alice
US
4.0 / 5Excellent
"Convenient"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall, it was a good stay. We would definitely stay at this hotel in the future.
Genuine Expedia guest review
Other trip Feb 2, 2015
Till
US
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean and comfortsble. Would recommend and stay there again!
Genuine Hotels.com guest review
Response by Comfort Inn Alexandria
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to improve the quality of our services. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to see you again real soon. Sincerely, Don Pospisil, General Manager
1 night family trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"The Perfect Room for Me!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was the most enjoyable stay I have ever had at any hotel. My room was conveniently located, very clean, smelled fresh and the bed was outstanding. I'm looking forward to returning soon. Thank you so much for the great hospitality. Oh please don't let me forget the shower. AWESOME!!!!!!!!!
Genuine Expedia guest review
Response by Comfort Inn Alexandria
Thank you for taking the time to complete our online survey regarding your recent stay. We very much appreciate and value your feedback and will share it with our team. You survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope to see you again real soon. Sincerely, Don Pospisil, General Manager
Other trip Jan 3, 2015
Mary
US
5.0 / 5Outstanding
"No issues"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
What every hotel should be. Normal, clean with no issues, smells or problems
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was clean. A little hard to get to due to the way the highway and access roads work.
Genuine Expedia guest review
Other trip Oct 25, 2014
Cheryl
US
5.0 / 5Outstanding
"cUSTOMER SERVICE"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I WAS ONLY ABLE TO GET A ROOM CLASSIFIED AS 'SMOKING' BECAUSE THE HOTEL WAS FULL - BUT THE MANAGEMENT AND STAFF DID EVERYTHING HUMANLY POSSIBLY TO EVACUATE THE ODOR FOR MY COMFORT - THE SHEETS WERE IMMACULATE AND HAD NO ODOR, NEITHER THE HEAVY BEDDING. THE BATHROOMS WERE VERY CLEAN, JUST SHOWING SOME AGE. THE CARPETING AND DRAPERIES WERE UP-DATED AND LOOKED VERY NICE. EVEN THE HOUSEKEEPERS WERE OVER-THE-TOP CONSIDERATE AND HELPFUL. THEY HAD PLENTY OF ELECTRICAL OUTLETS ON THEIR LAMPS WHICH MADE MY COMPUTER AND PERIPHERALS. I WILL NOT HESITATE TO STAY HERE AGAIN BECAUSE OF THEIR KINDNESS.
Genuine Hotels.com guest review
2 night business trip Sep 14, 2014
DA
US
5.0 / 5Outstanding
"comfort inn alexandria la"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Hotel!
Genuine Hotels.com guest review
1 night business trip Aug 23, 2014
luis & jenni
US
5.0 / 5Outstanding
"very well renovated"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
pleasant experience, not far from lots of restaurants
Genuine Hotels.com guest review
1 night trip Aug 3, 2014
B.Stephens
US
4.0 / 5Excellent
"nothing"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
nice place for a night or two, nothing else in this area but plenty in about 5 miles on interstate. most of guest are working people in construction of roads in area. no problem with being safe
Genuine Hotels.com guest review
2 night trip Jul 23, 2014
rod
US
5.0 / 5Outstanding
"Nice hotel convienent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very comfortable room. Hotel staff very efficient. Had some trouble with the coffee maker.
Genuine Expedia guest review
Response by Comfort Inn Alexandria
Thank you for taking the time to complete the online survey. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Don Pospisil, General Manager
Other trip May 22, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very friendly and the breakfast was great. I would stay here again.
Genuine Expedia guest review
Response by Comfort Inn Alexandria
Thank you for taking the time to complete the online survey regarding your recent stay. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to see you again real soon. Sincerely, Don Pospisil, GM
Other trip May 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Convenient to golf course and town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel staff was great on checkin and checkout. Facilities were nice
Genuine Expedia guest review
Response by Comfort Inn Alexandria
Thank you for taking the time to complete our online survey regarding you recent stay. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant. Sincerely, Don Pospisil, GM
Other trip Apr 30, 2014
A Traveler
US
2.0 / 5Fair
"pass on this hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    1.0
bad area, not clean, broken elevator, broken fixtures in room, staff was polite (at least there was that)
Genuine Hotels.com guest review
1 night trip Mar 14, 2014
KL
US
5.0 / 5Outstanding
"Good hotel near the main highway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I usually stay here for work and its much nicer than the others. The hotel has been remodeled and all oft interactions with the front desk and breakfast staff have been extremely sweet and caring. I will definitely be back.
Genuine Expedia guest review
Other trip Jan 18, 2014
yvette
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel staff were friendly, and complimentary breakfast was good. However, the hotel is quite dated and could use a remodel.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2013
dc
US
5.0 / 5Outstanding
"Close to convention center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall it was great. Staff was friendly. Room was clean. Everything worked. Breakfast was sufficient. If I'm in the area again my wife and I will stay at the Comfort Inn Alexandria LA.
Genuine Hotels.com guest review
2 night business trip Nov 11, 2013
LS
US
5.0 / 5Outstanding
"staff was awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was clean and the staff was very nice. We were looking for a restaurant to eat dinner and it was late. She called around to see if any restaurants were still open. Sent us to a great cajun restaurant.
Genuine Hotels.com guest review
1 night trip Oct 15, 2013
Dana
US
5.0 / 5Outstanding
"A relaxing stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Close to where I needed to work. The staff was very nice. I found the woman working the breakfast area very nice and sociable. Easy in and Easy out. My room was comfortable and plenty of television stations.
Genuine Hotels.com guest review
2 night trip Sep 15, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Not the greatest neighborhood, but the hotel was nice. Good breakfast. Clean room.
Genuine Hotels.com guest review
1 night trip Aug 16, 2013
Steve
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice woman at the service deck...quite place would definitely recommend!!!! Keep up the good work!!!
Genuine Hotels.com guest review
1 night trip Aug 15, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great price, great rooms, great service. Felt very safe. Rooms were clean & neat, except for a few random long hairs in bathtub - i really think they came from the maids (not previous visitors) that fell out during cleaning bc otherwise the place was spotless. Would recommend & stay again.
Genuine Hotels.com guest review
3 night business trip Jun 24, 2013
A Traveler
US
4.0 / 5Excellent
"Great room. Great price!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Ms. Heather the front desk clerk was friendly and helpful! Nice clean rooms. Good breakfast also.
Genuine Hotels.com guest review
1 night trip Jun 16, 2013
A Traveler
US
5.0 / 5Outstanding
"In a great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very comfortable and welcoming.
Genuine Hotels.com guest review
3 night romance trip Jun 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to everything in alexandria"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly staff great place to stay will stay again
Genuine Expedia guest review
Other trip Jun 14, 2013
A Traveler
US
4.0 / 5Excellent
"Great staff"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
We stayed one night at this Comfort Inn in Alexandria while visiting a family member at the nearby Regional Hospital. The hotel is located in a sparse area of town. However, it is right off of a major throughfare so the location is not a major deal as the town is relatively small and access to restaurants and businesses is easy and straighforward. Employees were very hospitable and were eager to assist. The room was a good size and up to date. The only down side to the room was the lingering presence of cigarette smoke. This is supposed to be a non smoking room but apparently it had been a smoking room at some point. We would have requested a room switch but it was late and didnt want to deal with the hassle. The morning continental breakfast was about the same you get everywhere these days. The employee working the breakfast bar was very cheery and certainly brightened the morning. Overall the stay was worth the money. I would stay here again, with a definite non smoking room.
Genuine Hotels.com guest review
1 night trip May 18, 2013
Dave
US
4.0 / 5Excellent
"Deserves its high review rating"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very clean hotel in excellent condition. Friendly service. Our room was comfortable and well equipped. Breakfast was well stocked with a good range of choice. Overall at this price it’s a good buy, and deserves its review high ratings. Our room was at the end of the corridor by the elevator, and the mechanism from this proved a little noisy, otherwise this’d get a 5.
Genuine Hotels.com guest review
1 night trip Apr 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The rooms were awesome, just wished the TV had better channels
Genuine Hotels.com guest review
1 night business trip Apr 22, 2013
Derrick
US
4.0 / 5Excellent
"OK stay...clean...terrible breakfast"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall the hotel/room was clean, the staff were nice but the breakfast was terrible. The eggs and sausage were bad, the coffee poor, etc. I would want to come back if they improved their breakfast...otherwise I'll find somewhere else for my next stay. If you don't have breakfast everything else was nice.
Genuine Hotels.com guest review
3 night business trip Mar 12, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice hotel, clean smelling, large room.
Genuine Hotels.com guest review
1 night business trip Nov 13, 2012
A Traveler
US
5.0 / 5Outstanding
"Excellant Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I must say, I was pleasantly surprised with this hotel. It was outstanding. The Staff was helpful and ALWAYS willing to help. The hotel was immaculate. The rooms were clean and very cheerful. The free breakfast was excellant - bacon eggs, waffles, etc. I will definetly stay at this hotel everytime I visit Alexandria or cities close by. This is a definte "Thumbs Up".
Genuine Hotels.com guest review
3 night family trip Aug 18, 2012
D. Henry
US
4.0 / 5Excellent
"A little far from other things"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel itself was fine. The location was a little far from resturants, and other sites. The free breakfast was typical--waffels, muffins, etc.. however, the waffel maker was broken and had been out for 5 days according to the breakfast staff worker. The microwave had a short in it and didn't work unless you continued to hit the top of it when it stopped. The hot items (eggs, sausage) were cold with 20 minutes of breakfast time still left as the burners under them had already burned out.
Genuine Hotels.com guest review
1 night family trip Jul 4, 2012
NCW
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night business trip Mar 12, 2015
Linda
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Jan 28, 2015
Chris
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
Ronald E
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Dec 11, 2014
Ronald E
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Nov 6, 2014
James
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip with friends Oct 31, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip Jul 11, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip May 30, 2014
Glenn
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip May 22, 2014
Deborah Ramos
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night business trip Apr 17, 2014
Alana Griffin
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night family trip Mar 22, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Mar 22, 2014
Stephanie
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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