"Close to Interstate 81 and decent restaurants."
the hot tub wouldn't bubble, swimming pool only filled halfway, clock needed a battery, ice machine was broken, tub wouldn't plug up to use bathtub, no remote control for tv, bed was too hard, pillows were too flat.I had stayed there years before which was better but I can tell upkeep is going downhill.Genuine Hotels.com guest review
"not the best place for a family"
Hotel was 35 miles away from where we wanted to be whoever took our order told us this was the only hotel close. we saw at least 10 closer even 3 2 blocks from hershey pa the room was cold there were no extra towels or toilet paper no kleenexes they had not cleaned room very well as our grandaughter found a pair of glasses and some money on the floor. […] the pool room was a bit dirty. I will not stay there again..... also was suppose to have free wi-fi where our room was there was none told us we had to come up in the lobby We have used expedia before and was happy but if this is the quality of places you have we will go somewhere else. Read moreGenuine Expedia guest review
The hotel is very old and very run down. The pool area had dead plants and there were cracks in the pools. The pool towels were brown and dingy looking. The sheets were dingy and had holes in them. The shower was dirty and old looking. I was not very impressed at all. I will never stay there again. Unless they do a total remodel.Genuine Hotels.com guest review
"No microwave and refrigerator in most rooms"
Although the hotel website says rooms are equipped with microwaves and refrigerators. Toilet in my room was broken, water keeps running, have to leave the lid open and shut off water every time I use it.Genuine Hotels.com guest review
"needs a new owner"
the hotel could be as good as it once was but seems to be falling into neglect. The hallways were poorly lit and very cold . The room was supposed to be smoking but no ashtray was present the tv was blurry and several years too old and no remote. Over all i would not recommend anyone staying here especially for the price they charge there was not a […] coffee maker in the room and no continental breakfast just a shabby hotel all around. Read moreGenuine Hotels.com guest review
"The worst hotel in America"
With out a doubt the worst hotel say every the 1 should be -1 they should not be in business nor should hotels.com book for themGenuine Hotels.com guest review
"Thanksgiving with family"
My son, two grandchildren and my 90 yr old mother were put into rooms without water. We were not told in advance, found out after settling in following a 9 hr drive. We were lead to believe the problem would be resolved overnight but that was not the case. The next morning we found it would be another 4 days, the end of our reservation. Then we found […] that there were other rooms available that had running water so our rooms were changed. The water pressure was poor but because we booked on line we stayed where we were. I would not ever stay here again especially when there are so many other options on the same street. Read moreGenuine Hotels.com guest review
"Needs a good spruce up"
You know those hotels that have that slightly tired, slightly mildew-y smell? This is one of them. It is a rambling, long-hallway affair and the whole place just seems a little run-down. In fact, everything was perfectly clean: crisp sheets, very hot water, comfortable bed, excellent room heater. But the hallways and public spaces need new carpeting, […] better lighting, and a coat of lighter colored paint. The fact that the bar and the restaurant were inexplicably closed when I arrived at 10 PM, and were not open at all in the morning either, made me feel like I'd stepped into a half-operating establishment. The front desk staff said that the food service closes early if there are no customers, but both the bar and restaurant had the feel of not having been open for awhile. I guess when they get a convention in and have the rooms full, the place is different, but I felt like the only guest in the entire hotel. Read moreGenuine Hotels.com guest review
Very spacious rooms. Price was great. Bed was comfortable I would stay here againGenuine Expedia guest review
Door latch broken on first room assigned. The advertised wi-fi in every room did not extend to our room and hallway. The toilet had not been cleaned prior to check-in. No tissues in room (was told their shipment had not come in). The bed was comfortable and the room was comfortable.Genuine Expedia guest review
"Don't stay here!"
Don't know about the rest of the hotel, but the outer building we stayed in (Door 11) was a one star accomodation at best. It looked as if it was one step from demolition. Needs complete remodeling and overhaul. Carpets filthy and torn, hole and messy patches in bathtub, insufficient towels, no kleenex, stained ceiling, old, hard, foam pillows, no ice […] bucket, poor lighting (dim), entrance door to lobby not secure (card reader not working). Felt like we were staying in a dive. Read moreGenuine Expedia guest review
"No hot water-meant no shower for 2 nights"
Really too bad - hotel could be nice-convenient to everthing- but needs updated to todays standards badly.Genuine Hotels.com guest review
There were not enough outlets in the room and we could not get the internet access to work.Genuine Hotels.com guest review
The tissue box was empty, and when I asked for a box of tissues I was told that there was none because they were waiting on a shipment. The hall smelled when I walked in. The linens were old and worn. Cups were placed on a sticky tray.Genuine Hotels.com guest review
The bathtub wall grout was black. There was debris along the hallways. The nachos ordered at the bar were stale.Genuine Expedia guest review
"Hotel Carlisle & Embers Convention Center"
The hotel was conveniently located for access to the Carlisle fairgrounds and restaurants. The check-in was significantly delayed due to the fact that only one person was at the desk to handle incoming calls, the check-in of guests and answer questions of guests. Despite having written confirmations the clerk had to look manually through a three inch […] notebook filled with numerous pages to find my reservations. The clerk did good job given the lack of help and the check in system the hotel used. When I arrived in my room one of the two beds was unmade. I went to the front desk and after another extensive wait was assigned another room. The second room was clean and had clean linens and towels. On the morning of our second day there was no hot water for all the rooms in the section of the hotel were we were staying, therefore no shower. Since you took the time to ask I thought you would like to know. I realize things can happen. However,a second person and extra available staff for a hotel as large as the Hotel Carlisle is inexcusable. Read moreGenuine Hotels.com guest review
"Don't stay here"
We have stayed here in the past but this will be our last! Stayed three nights and two mornings didn't have hot water. Food was awful - never again!!Genuine Hotels.com guest review
"Do stay here, it is a run down dump!"
I would never stay at this Hotel again. I would rather sleep in my car. The bathroom towels looked dirty. The indoor pool was cold. The hot tub was cold and dirty and we couldn't get in it. The steam room does not work. The blankets on the beds were old and torn. The chairs in the room had mildew on them. A man that works there, probably the maid guy […] too, walked into our room without knocking, looked in at us and then left with the door not shut all the way. We had the door shut so he had to use a key card to get in. We had checked in that night so I don't know why he would have tried to enter our room? The ice machine didn't work. The only good thing about the hotel is that it was close to where our soccer tournament was but there are a lot of other hotels in the area that would probably be much better. They couldn't be any worse. Read moreGenuine Expedia guest review
"Dont stay here"
No hot water 3 days in a row, Non working Ice Machine, Restaurant never open, Cafe never opened on time. Sheets didnt fit bed - did everything possible not use the room because it was not comfortable. Dirty towels and more. The tub was green from leaking Stayed in Hotels and Motels all over the world this was among the bottom 2Genuine Expedia guest review
"Past It's Prime"
We booked hotel carlisle ,because we had made a mistake on the week of the fall Carlilse Swap Meet . Although the location was convenient for traveling back and forth to the fair grounds,The WiFi didn't work ,the hot water was hot than cold than hot , the room and adjacent hallways looked worn and unmaintained . No continental breakfast . Did have a […] decent bar which we tryed out a few times . plenty of parking Read moreGenuine Hotels.com guest review
the buffet was over priced the food was poor if you want ice it is $2.00 for a small bucket ,the bed had hair in it & the one wall had hair stuck on it.Genuine Hotels.com guest review
This hotel has a lot ro be desired. We reserved a king and was put in a queen. The furnishings were sparse and the bathroom was dirty . While at the bar we were told to eat in the diningroom because the waitress could use the business. The restaurant was over priced and the quality of the food was hideous. We paid $25 each for a buffet meal and ended […] up eating rice and a salad of lettuce and cucumbers. The other offerings were foul tasting or overcooked. The seafood newburg was disgusting and looked like paste. After telling the server, (a very kind young man) he said he was sorry and let the chef know. The dish was not removed. I would not recommend this place unless you do not care if you spend $110. Read moreGenuine Expedia guest review
room was very unsanitary and mouldy. bathroom was old and not clean. it was a nice hotel 5 yrs ago. must have new ownership now , judging by the people who are employed there. night time check in is very difficult and very hard to get to your room. very poor lighting. hallways where filled with cob webs and green mold. this hotel should have a complete […] inspection by local authorities. Read moreGenuine Hotels.com guest review
"Good for the price"
Room was dated and in need of repair(broken lamps,toilet didn't always flush,walls and ceiling in need of paint)but was clean and serviced daily.Genuine Expedia guest review
It could be a grand hotel if renovations were made. At the current condition I would not stay there againGenuine Expedia guest review
This hotel should not even be on Hotels.com listings. The room smelled moldy and musty, I had to keep the air conditioner on quite low just to get some fresher air. The bedspread had a burn hole in it, the mattress was dirty and the sheets didn't fit correctly, there was no hot water one morning, I didn't get housekeeping service, and the carpeting […] was stained. I felt uncomfortable and was worried I would get sick, or bitten. This was the most uncomfortable I have ever been in a hotel room. Read moreGenuine Hotels.com guest review
"close to most everything"
Nice place to stay, clost to downtown Carlisle, Hershey,Hollywood casino, Harrisburg. Employees were great, room was comfortable, however it would have been nice to have clean sheets and vacumming at least every other day. they did make up beds every day but one during our stay which was for 5 days. the hotel could use refreashing on interior but is […] great for the price which was very reasonable. They could use a different cook, we were ther to celebrate 25th anniversary, had dinner at hotel on anniversary sept.5th, 2012, steak was touch and over done, i was offered something el still therese, but they was out of first two choices of mine and husbands. I was so upset, i got ill and went outside to wait for husband, found out he was still charged full price. Lounge was nice and friendly and reasonable prices, pool was very nice. I was surprised they did not offer anytghing special for anniversary, I told them on line it was on sept. 5th, Over all was nice place for us and I actually wish We were Read moreGenuine Hotels.com guest review
None of the lamps were plugged in when I arrived, nor was the TV. This may not sound like a big deal, but I checked in after dark and had to fumble around the room before I could find a light switch that worked- in the bathroom. There were also stains on the carpet and the room smelled. I also forgot my sweater when I check out but when I called to […] ask them to hold it for me at the front desk, I was told I would get a call back confirming, and never did. When I called again, no one answered or returned my message. So was the hotel affordable? Yes, and to be fair the staff were friendly. But would I go back? No. There are plenty of nicer hotels for similar prices in the same area. Read moreGenuine Expedia guest review
"Pits of hell!!!!!!!!!!!!!!!!"
Just plan terrible. I would swear it is haunted. Its dirty the toilet runs contiuously. Strange noises. Impolite hotel staff. No towels washcloths and especially toilet paper. Bring your own.Genuine Expedia guest review
Great service, did not have the room available that we booked (king bed) but gave us a bigger room to compensate. Comfortable beds and curtains that keep the sun out, always a plus.Genuine Expedia guest review
The hotel did not provide a closing account statement. The refrigerator appeared to be molded. There was hair in the bathtub and sink. The room door was broken - did not automatically lock. The hotel was empty of customers. The hotel requires a lot of fix-up work.Genuine Hotels.com guest review
"DO NOT GO HERE!!"
Hotel dirty...ground unkept...no lights after dark...some maintenance staff are awful, the night guy was friendly but unhelpful.Genuine Expedia guest review
"one of the worst places I have ever stayed"
old and run down. Dirty. Few guests so they didn't even open the restuarant or the lounge. Beds VERY incomfortable. Whole place smells like mold. If someone put real money into this place - it could be a 4 star resort.. But - as it is now - it should be burned to the ground.Genuine Hotels.com guest review
"Eh. So so."
It was just ok. It wasn't worth full price and it smelled like smoke but it was ok for what we paid for it. Only thing that miffed me was that I wanted a King size room but they gave us 2 Queens. It was all right though. Definitely could use some updating.Genuine Expedia guest review
"Must have been nice in the past"
Stay was fine, but the hotl & grounds give you the feeling of having had much better days. We were put in the back wing with one other guest. Extremely long walk to front desk and amenities, down very deserted halls. Key card access not necessary ascthey did not work.Genuine Hotels.com guest review
The gentlemen at front desk was friendly, we had to go back three times to get our keys to work in our room.Genuine Hotels.com guest review
It was such an enjoyable stay. Room was perfectly clean, had everything my son and I needed. The staff was Very friendly and helpful. The pool was great for my son. He loved every minute of it. The whole place had a vintage old time feel. Which I enjoy myself. The area around it had every kind of store near by as well. I will definitely be going back. […] I have told so many people I know about it and my overall experience was great. Read moreGenuine Hotels.com guest review
The stay was ok however there was mold in the bathroom. I thought the extra charge for the use a refrigerator that was already in the room was not necessary. The hotel could use some updated decor.Genuine Hotels.com guest review
"Never Again,The Bates Motel"
This was the worst place that I ever stayed at. The A/C broke down in the middle of the night we had to change rooms. Leaks throughout the hotel caused it to have an odor. The bathrooms had blue rings around the tub the towels were grey. No security ,no phone service. It was just horrible and the staff there could care less because they already got […] paid. Read moreGenuine Hotels.com guest review
"great family hotel!"
It really is as awesome as it looks! Heated indoor pool was huge and fantastic. My husband and kids and I really enjoyed our stay here. Was there breakfast somewhere though?Genuine Expedia guest review
We went on overnight to celebrate our anniversary hotel was nice only thing was hotel bar closed really early and hot tub was not working do to high chemicalGenuine Hotels.com guest review
I loved the hotel but the front desk gave poor customer sevice. We needed more towels so we called the front desk over 10 times and there was NO response. We called a few times at night and again in the morning. Besides that the hotel was great.Genuine Hotels.com guest review
"A very good stay."
This hotel had "one-level". No one above you dancing all night. I stayed two nights and slept both nights through - something I don't even experience at my own home. If one likes to sleep, this is the hotel where you can do that.Genuine Expedia guest review
This hotel is definitely dated, but the rooms were clean and suited our needs. There is a musty smell, but I wouldn't even call it unpleasant. The pool and hot tub were in working order and a great bonus.Genuine Hotels.com guest review
The carriage house rooms were separate from the main hotel, which was OK. Thie building in general was musty smelling, although the room was not. The furnishings were very out dated and "beat". The tissue dispenser in the bathroom was empty. The 2 towls we got were thin and grey white in color. There were only 3 pillows for a king size bed. The hotel […] was filled with a convention, so little to no service was available. We used the room to sleep in and left early in the morning. My wife did not want to shower there. I did shower and it was fine except the heigth of the shower was very low, maybe 5 foot high. Read moreGenuine Expedia guest review
"Cheap Place to Stay"
This hotel was dirt cheap for a reason. It's basically a trucker hotel right off the highway surrounded by gas stations and greasy spoons. The hallways smelled like cigarettes and air freshener. The staff was friendly enough but very slow. The ice machine did not work and the window didn't open (by design). On the up side, the room was clean and spacious […] and there was free wifi. And again, it was dirt cheap. In the end, it gave us what we needed for the night: A bed to sleep on for not a lot of money. Read moreGenuine Hotels.com guest review
"How did this get 3 stars??"
I booked two rooms and about all I can that is positive is that there were no bed bugs. The rooms were larger than many hotels but were very dark. Both rooms had a burned out bulb. The air conditioner worked but was very noisy. The first room we entered had not been cleaned. The replacement room had been cleaned but one of the beds had the sheets pulled […] down. The third room had been cleaned but hair came up out of the slow shower drain. The hotel looked like it used to be nice but had fallen on hard times. I only booked at a "non-chain" hotel because it had three stars with AAA and Hotels,com I will not make that mistake again! Read moreGenuine Hotels.com guest review
Hotel needs major updating...could be a great place to stayGenuine Hotels.com guest review
"Not worth price"
The hotel itself is very nice but the room was lacking. First, the refrigerator was not at all cold. The toiletries that were supposed to be present consisted of a couple packets of shampoo and a few mini bars of cheap soap. Toilet wouldn't flush, shower walls were dirty, there was garbage under the sink that had not been picked up previously, and no […] tissues although there were two holders for them. One of the tissue holders was impressively wrapped in tinfoil for a makeshift cover, I guess???? The previous guests' hotel paperwork was still in drawers. The premium channels advertised was a joke with only being able to view a handful. The $ 22 buffet was a little pricey especially with a line up of meatballs, sausage, and other items that didn't make a good impression....would have liked to see some steak since it's supposed to be a steakhouse...I will not stay again next year when we visit. Read moreGenuine Hotels.com guest review
A great room at a great price. They made sure we were comfortable. They even gave us a first floor room since my mom was with us and she uses a walker.Genuine Hotels.com guest review
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