This is a true 5 star hotel with the best customer service every. The staff was very courteous, and respectful. My room was as described, and the icing on the cake was the open bar from 6-8pm :)Genuine Hotels.com guest review
"Nice Hotel close to the Air Port and shopping."
One of the best Hotels I have ever stayed, extremely clean and very friendly and helpful staff.Genuine Expedia guest review
"Trendy hotel, far from beach"
Pro: trendy hotel, super clean, friendly staff, nice pool and spa, fully stocked fridge in room, comfortable bed, pool was open till 12:00 midnight and tons of taxis to use! Con: expensive food, location was far from most activities, airplanes flying over pool, near a busy road.Genuine Expedia guest review
"Crowne Plaza Deira Stay Experience"
The hotel is one of the best I have ever stayed in. The staff, from the bellboys to the housekeepers are all very accommodating and helpful. The free internet is very much appreciated and speed is above par. I have not tried the food in any of the outlets because it seems to be very expensive relative to previous 5-star hotels I have tried. My final […] comment is that the rates are very reasonable and can be considered a best buy in the area. Most reasonably priced 5-star hotel in Deira. Read moreGenuine Expedia guest review
"Crowne Plaza - Deira"
When I got to the hotel, I went to the counter to check in... Well, they didn't have my room saved that i ordered. Don't know if it was an Expedia error or a Crowne Plaza error... Long story short... they gave me an upgraded room for free. The room was awesome. I will look for specials with them again the next time I'm in Dubai. They definitely deserve […] my repeat business. Only issue I had with the room, is it was a bit overbearing of smoking smell... but I did order a smoking room... but literally it was as just someone had just lit a cigerette before I walked in. Read moreGenuine Expedia guest review
"The crown Plaza was very we"ll maintained .."
My time at the Crown Plaze was agreat exspeince..Genuine Expedia guest review
"Great hotel and wonderful location."
The whole experience was great from check in to check out. 1st rate. The buffet breakfast was fantastic and the food was excellently prepared from the omelets to the fresh fruit and smoked salmon. Well worth the money spent.Genuine Expedia guest review
"Nice Hotel in Diera sector of town"
The hotel is beautiful with great amenities and a staff that makes sure you are well cared for. I had a late flight on the day I checked out so I was allowed to stay in the exec lounge until time to go to the airport.Genuine Expedia guest review
Great hotel. Got a free upgrade and was treated great. I will be returning to this hotel next time I am in Dubai!Genuine Expedia guest review
"A MOST COMFORTABLE EXPERIENCE"
This was my first stay at the Crowne Plaza Dubai Deira. I was totally satisfied and impressed with all aspects of the hotel, including reception, housekeeping, restaurant, Aquarium Lounge, and routine services throughout my stay. I was treated very well and greeted by all members of the staff I came in contact with. I would highly recommend this hotel […] to anyone traveling to the UAE. Read moreGenuine Hotels.com guest review
"Nice hotel nice staff"
After driving around I finally found the hotel, valet was a breeze, bell boy picked up my luggage and I'm of to the reception desk. Check in was smooth, just confirmed a few things and was asked for a cc for a hotel deposit (common at all hotels to cover any room charges or damages). Off to the room with the bell boy...I opted for a deluxe room and […] I must say I was impressed for a 3 star hotel. Their ammenities include a gym, sauna, steam room, swimming pool, spa, mini bar by the pool. They also have a sports bar, tiki bar (highly recommended for their grilled hammour fish steak), and Spice Island buffet. The staff was very cordial and helpful...they will always open doors for you and assist you to the best of their abilities. One time I took a cab, and the cab didn't have change, the bell boy was kind enough to break my money so I can pay the cab. This hotel is fairly close to the metro, reef mall, gold souk. Read moreGenuine Expedia guest review
it has non-smoking rooms. the staff is good but the door service people may not be friendly.Genuine Expedia guest review
"Staff was great"
Nice hotel I had a small issue with the toliet which got fixed soon after I reported it.Genuine Hotels.com guest review
"Diera Crowne Plaza"
The hotel staff always remember me by my fiirst name and make me feel welcome. They are always ready to assist and provide great service.Genuine Expedia guest review
"Very nice hotel in Deira district of Dubai."
Loved this hotel the pool and gym was very nice the Spice Island buffet at night was good although a little pricy around 70 US dollars. Was hoping to see draft beer thing in there downstairs bar but all they served was bottled beer. Was kind of surprised not to see a bigger sports bar setup with being such a nice hotel. The internet was free up to 512K […] just for Skype and all but did give the option to purchase the fast internet if deemed so but I just use the standard one. I will be staying here again on my next trip through Dubai in a March so I enjoyed this hotel. Read moreGenuine Expedia guest review
"Hotel Photos don't match actual rooms."
The bath, while adequate, was nothing like the picture. Location is a challenge due to traffic. while close to the airport it take longer to get there than to go to a higher end (newer) parts like the marina area. All was fine - but for dubai market it was a bit dated and inconvenient. Good value, but there are better choices.Genuine Expedia guest review
I thought this hotel was a very nice and clean older 5 star facility. The staff was really helpful but there was a power outage at the hotel the last 2 days of my stay. The staff said it was DEWA doing routine maintenance but it really disrupted my stay. The room condition was great (fridge small) and the gym was better than most hotel gyms I've found […] but take note; there are separate men's and women's facilities and no, they don't have the same equipment. The men's facility is better. So if you're a woman and like to lift heavy, go in the men's gym and explain it to management should they come in and ask. After proving I could bench 20Kg dumbbells, I was allowed to lift in the men's gym with permission of the manager. Read moreGenuine Hotels.com guest review
Hotel is good place to sleep but not much else. You need a taxi to go anywhere of interest. Taxis are inexpensive but can be difficult to get in Dubai during commuting hours. Did not try any of the restaurants. Bar was empty most of the time. I think for a few more dollars it would be better to stay somewhere else.Genuine Hotels.com guest review
I cannot say enough about this hotel and their staff. From curbside to poolside the service was everything you would expect and then some. Very nice facility, clean and polished every day. I would say to anyone who is thinking about a stay at this property, don't worry as you are in very good hands and you will not regret it.Genuine Expedia guest review
Crown Plaza in Deira is beautiful, I love staying there and the staff was above excellent.Genuine Expedia guest review
"good times in Dubai"
this hotel was just rightGenuine Hotels.com guest review
"Dubai Take Over"
This was our first trip to Dubai. We gave our accomodation a lot of thought when we chose where to stay. We went with the perfect place. It truly was a 5 star hotel. The amenities were superior as you would expect from a 5 star hotel. The staff is accomodating and very friendly. The breakfast buffet was simply delish and the staff knew exactly what […] we drank for breakfast after the first day. That personal touch made us feel very special. The hotel was close to everything. We had the metro about 7 min. walk. The supermarket and restaurants were all walking distance. We will go back to Dubai and will definitely stay there again. The tour specialist Swaty was very kind and helpful as well. Their price is very competitive with the internet. Read moreGenuine Hotels.com guest review
"Better than expected"
After reading the other reviews I knew to lower my expectations. I would say all the other reviews are mostly accurate. The hotel staff were friendly to me and couldn't have asked for more. The room was clean with the essentials in the room. The bed was really comfortable, possibly the best bed I've slept on in a while.Genuine Expedia guest review
Arrived after 10 PM and was treated very well. The Spice Island buffet shut down as advertised even though we asked for consideration for our late arrival. Pool was nice. Adequate service for beverages. Bed was too soft :-(Genuine Expedia guest review
"I will book again when traveling to Dubai."
I booked while traveling in the region for three nights. It's newly redecorated, clean, comfortable, and the staff was exceptional. It was a great room to relax, rest and get work done.Genuine Expedia guest review
"Nice hotel and the service was excellent."
The hotel has been renovated. Rooms were clean and the staff was very helpful. Hotel was within walking distance to the metro station and a short taxi ride to some other sights in Dubai. Very quiet in the rooms. Pool was niceGenuine Expedia guest review
"Great hotel for anyone."
The hotel is very beautiful and well kept. The staff was extremely polite and very helpful. I like that customers don't have to travel far to enjoy either of the hotel's restaurants and there was room service available 24 hrs for those travelers arriving late. The rooms were very comfortable and tastefully decorated; which pretty much describes the […] majority of the hotels in Dubai. I would definitely stay at this hotel again and would recommend the Crowne Plaza. Read moreGenuine Expedia guest review
"Awesome place to stay in Dubai"
A very nice place to stay, attention to detail is a key feature. The hotel has gone through recent renovation, you can smell the fresh paint and wood stain.Genuine Hotels.com guest review
"not what was expected"
I had problems with the room. First, the toilet would keep running unless you giggled the handle. Second, there was no cold water, just hot and hotter. Third, the whole 1st floor smelled like wet paint. The service was good.Genuine Hotels.com guest review
Great staff...remember me every time I have visited. Only suggestion is to change up the menus and offer one more type of restaurant.Genuine Expedia guest review
"Stay at the crown plaza diera"
I haved stayed here many times the hotel is great, love new rooms.Genuine Expedia guest review
"Excellent Deira Hotel..Watchour Renovation Ongoing"
Staff were very helpful..rooms are well maintained and comfortable but there was major renovation ongoing from 9am to 7pm causing a bit of discomfort during that period..Genuine Expedia guest review
New upgraded rooms are very nice and make it easy to get connected to the Web and charge devices.Genuine Expedia guest review
"the hotel under constraction"
It was under constraction one part ...and sometimes you do not fill well in this kind of situationGenuine Expedia guest review
one of the worst stay, do not go. They said it is 5 stars hotel but it is not.Genuine Expedia guest review
"Affordable, quiet & convenient lodging"
The hotel was clean and staff was always present and happy to assist. Close to the Salah Al Din green line train station. Also close to a mall and some shops.Genuine Hotels.com guest review
"Very comfortable stay"
Staff was very accomadatelive very friendly I recomand highlyGenuine Expedia guest review
it was comfortable hotel , which is very good for sleeping and go out to see old dubai.Genuine Expedia guest review
"Never Again - Better Options Available"
I was disappointed with this hotel overall. I missed a flight at Dubai International and went online from the airport to quickly find a hotel to rest at for the day and overnight. I specifically searched for ones that advertised complimentary airport shuttle services. Since the Crowne Plaza is also a very reputable chain I thought this one would be […] perfect - complimentary shuttle, reputable hotel, recently renovatated. I was disappointed as soon as the reservation was completed. After waiting for 45 minutes for a shuttle to arrive at the airport, I called the hotel only to be informed that there is NO shuttle. I was forced to take a taxi, which is exactly what I was trying to avoid doing and had I known this would be the case I certainly would have stayed somewhere much closer to the airport. I expressed my disappointment to the hotel staff at check-in, but nothing was done to make the situation right. So taxi fare paid out to and from airport. Also, my newly renovatated - non-smoking - room wreaked of old stale cigarette smoke. The hotel overall still appears to be very out dated. Not impressed at all. Read moreGenuine Expedia guest review
"A Great Get-Away"
The staff at the hotel are true professionals in every sense of the word. Never had a lack of want. Pleanty of clean interior with much to do without leaving the hotel facility. The facility itself is immaculate. Two thumbs up!Genuine Hotels.com guest review
"Jan 7 stay"
Remodeling is under way and new areas look really great. Stay at the hotel when it was the old Renassaiance. Big improvements being made.Genuine Expedia guest review
disappointing, construction noise, learnt from my coleagues in Dubai that better hotesl are available at lower rates.Genuine Expedia guest review
"Very nice place"
very upscale hotel, bathrooms are a little dated but nice, service was excellent.Genuine Expedia guest review
Very lovely hotel and great service.Genuine Hotels.com guest review
"Great hotel with 5* service"
Very clean and high quality hotel with friendly, professional and helpful staff. The location is ideal for the airport, some reviews moaned about the noise but it wasn't very noticable for me. The roof top pool was nice and quite (always managed to secure the outdoor sofa spot!) Good quality foodGenuine Hotels.com guest review
"Good Value Hotel"
Although the hotel does need a bit of sprucing up in its finishes, our room was well maintained with all services in good condition. The room was clean and the towels snowy white and fluffy. The carpet has seen better days though. The reception and concierge were warm and helpful. The doormen were also prompt and ready to help. Kudo went to Cris at […] Brioso Restaurant who gave impeccable service. He was very attentive without being intrusive. However, the service staff at the Spice Restaurant were not very enthusiastic during breakfast time. Overall the hotel provides good value. Read moreGenuine Hotels.com guest review
nice cosy hotel. but the room view was not very good, as the sceneries of the other buildings outside the windows is not pleasant.Genuine Expedia guest review
"Good location for business meetings"
Overall fine - I don't want to have to write anymore !!!Genuine Expedia guest review
I really can't fault this hotel. From the minute I arrived, the service was excellent. The reception staff arranged for me to check in to a room early and my suitcase was delivered to my room almost as soon as I let myself in. The room itself was a good size with a very comfortable (and large!) bed and a spotless bathroom with an excellent shower and […] Molton Brown toiletries. Bathrobes and slippers were also provided. I ordered a number of meals via room service which were delicious and delivered promptly. As taxis were so reasonable I got taxis everywhere and the doorman was always happy to hail one for me. I didn't explore the surrounding area at all, but the hotel is only a 15-20 minute drive from Dubai Mall/Burj Khalifa. I also spent time by the pool and at the pool bar - always plenty of loungers available and vigilant barmen ensure your glass never needs to be empty! This hotel probably wouldn't suit beach lovers - as the beach isn't close, and there is no complimentary transport to the beach either - but other than that, I would recommend it highly. I found it ideal for a relaxing short break. Read moreGenuine Hotels.com guest review
"Better than you might expect"
Good solid hotel, let down by a few silly things. Mini bar is a joke with so little in it. Breakfast was limited and not well presented. Gym not well sign posted no head sets Nd not sure where to get towels. Good bar, and restaurants were fine. Excellent rooms. Many other reviews almost make it a compunction that you have club room but normal room is […] fine. Concierge excellent. Read moreGenuine Expedia guest review
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