All hotels in Dubai, United Arab Emirates
1 room, 2 adults
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Salahuddin Road, Deira, Dubai, 8668, United Arab Emirates, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 182 reviews)

  • Wellness
    Great wellness & sports facilities
  • Cleanliness
    Clean
  • Service
    Fantastic service
  • Bar
    Bar is awesome
  • Breakfast
    Tasty breakfast
  • Vibe
    Decent vibe

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"decent hotel clean and comfortable"
I had to wait a while to get checked in due to a lack of information on check in times when booking. Once checked in,the hotel was in a clean condition and bedding was quite comfortable. I found the breakfast buffet to be of a good standard.
Genuine Hotels.com guest review
2 night trip Nov 28, 2015
Nadeem
AS
5.0 / 5Outstanding
"Fantastic hotel"
Fantastic hotel.variety choice of breakfast.room was clean.everyone in hotel are very helpful.15 mins to Dubai airport by taxi and 12 mins walk to salah al din metro stn.
Genuine Hotels.com guest review
2 night trip Nov 22, 2015
Mr KABIR
GB
4.0 / 5Excellent
Great hotel with everything you need! Deira is quite far away from everything for tourists and very little westerners
Genuine Hotels.com guest review
1 night romance trip Sep 18, 2015
jonathon
GB
5.0 / 5Outstanding
"Close to resturants and shopping areas very luxury"
It was nice stay, the staff are helpful The hotel is very clean, the breakfast provided a variety of amazing food.
Genuine Expedia guest review
Other trip Sep 15, 2015
kamel
CA
4.0 / 5Excellent
Was upgraded to a suites. The room was big & nice, but still it's a old hotel in a busy neighbour !
Genuine Hotels.com guest review
2 night family trip Sep 7, 2015
A Traveler
CA
5.0 / 5Outstanding
"very good hotel"
very good hotel. Highly recommended
Genuine Hotels.com guest review
2 night business trip Aug 29, 2015
SHIVKUMAR
IE
4.0 / 5Excellent
"Worth a try if staying at Deira"
A nice hotel with comfortable and we'll designed rooms. The staff was very friendly and efficient leaving you well looked after. It's not my favorite hotel in Dubai, but it's a very nice place to stay for the price which leaves me with a definite recommendation if staying in the Deira part of town.
Genuine Hotels.com guest review
1 night trip Aug 24, 2015
Brian
AS
5.0 / 5Outstanding
"Crown Plaza Dubai Deira"
Stayed at the Crown Plaza Deira for 3 nights post cruise. Booked a club room on 6th floor. As we were early arriving at 10.00am room wasn't ready but advised to go to club room for breakfast and would be advised when room was available. This was about 30 minutes later. All staff were friendly and polite. There is aircraft noise on the pool deck as the hotel is very close but no sound at all in the rooms or public spaces. Only complaint was that there aren't enough umbrellas round the pool area, about 4 max and when the heat it over 100 degrees you need some shade.
Genuine Hotels.com guest review
3 night romance trip May 29, 2015
A Traveler
GB
4.0 / 5Excellent
"Great hotel, great staff"
Can't fault the hotel itself, as everything was great. Perfect if you want to stay in Deira, but if you are visiting Dubai as a tourist I wouldn't recommend this area. It is quite far from the main tourist areas and is quite a drab-looking area with not much around.
Genuine Expedia guest review
Other trip May 12, 2015
Vicki
AU
5.0 / 5Outstanding
"My stay at the Crowne Plaza Dubai Deira"
I stayed at the Crowne Plaza Deira twice this spring. The staff were exceptionally friendly and helpful. The hotel rooms are so comfortable and elegant. The white cotton linen was very nice to sleep on. The pool was lovely to swim in and the spa was excellent as well. I had a deep tissue massage at the spa and it was the best spa I have ever had. The breakfast buffet was outstanding.
Genuine Expedia guest review
Other trip Apr 21, 2015
A Traveler
CA
4.0 / 5Excellent
One complain tv not working properly not able to hear it we did complain but not able fix it . Everything r ok
Genuine Expedia guest review
Other trip Apr 14, 2015
Ester
AU
5.0 / 5Outstanding
"Home away from Home"
Great place to Stay
Genuine Hotels.com guest review
3 night business trip Apr 9, 2015
Grady
IE
4.0 / 5Excellent
"Great for stop overs"
Less spectacular part of Dubai but very convenient for the airport (10 minutes by taxi cost 22 AED). Hotel is 5 minutes walk from a shopping mall and the Metro. Day ticket on the metro costs 22 AED and it takes you to most places, including the airport and Dubai Mall. There are quite a few cheaper restaurants within 10 minute walk including Indian, Arab and Chinese cuisine.
Genuine Expedia guest review
Other trip Mar 31, 2015
A Traveler
GB
5.0 / 5Outstanding
"nice people, nice food, good hospitality"
Join day tours and tours recommended by staff; go shopping on free shuttle rides, dine at hotel Italian restaurant and food is excellent, hotel breakfast is excellent too
Genuine Expedia guest review
Other trip Mar 20, 2015
A Traveler
HK
1.0 / 5Poor
"Clean hotel close to airport but terrible service"
Charged twice for breakfast room service using portable payment machine as they wouldnt let us pay for it at checkout. Hotel would not issue a refund even after we showed them bank transactions. Instead they made us pay a third time as apparently their system had some sort of error. Another guest was complaining loudly in the lobby about a different staff issue at the same time. Expected a lot more from a Crowne Plaza.
Genuine Expedia guest review
Other trip Mar 9, 2015
A Traveler
AU
3.0 / 5Good
"Perfect location for business"
Apart from having young family next door with screaming kids and parents arguring this would been perfect Better rom selection required
Genuine Expedia guest review
Other trip Feb 21, 2015
A Traveler
GB
5.0 / 5Outstanding
"Faultless hotel"
We arrived at 6.30am and were immediately advised a room would hopefully be shortly available as soon as someone checked out but in the meantime go and help ourselves to breakfast.the food was excellent with lots of choice and great service.We got a room at 7.45 with luggage already delivered.The room was spacious clean and well equipped and although near to airport was very well soundproofed.The pool was lovely and warm with a lifeguard and excellent pool bar with food.We checked out at 4am and again great service.Would thoroughly recommend this hotel.
Genuine Expedia guest review
Other trip Feb 18, 2015
margaret
GB
3.0 / 5Good
"Not much to do in Deira"
Staff was first class. Food was decent. Room was great. Location not so great if you're looking to hang out in downtown near the restaurants and shops. But this hotel near the airport and the old town.
Genuine Hotels.com guest review
3 night trip Feb 11, 2015
Stephanie
IE
4.0 / 5Excellent
"Trip to Dubai"
Staff was excellent,very pleasent.Breakfast was fine.location no so good but not bad.
Genuine Hotels.com guest review
2 night business trip Feb 5, 2015
A Traveler
IE
5.0 / 5Outstanding
"Excellent staff and comfortable hotel"
fantastic stay full review on trip advisor but want to add staff are great and rooms are made up 3 times a day or whenever you need them to be. Excellent hospitality and staff are very welcoming. Very professional 5 star hotel.
Genuine Hotels.com guest review
4 night romance trip Oct 31, 2014
Irfan
GB
4.0 / 5Excellent
Good stay at this hotel! Wasn't aware of renovation going on at the swimming pool. It would have bothered me a great deal if I had been there for leisure. Wish restaurants located in the hotel had tariffs as attractive as the hotel. Other than that, great hotel!
Genuine Hotels.com guest review
4 night business trip Aug 19, 2014
Eric K
IE
5.0 / 5Outstanding
"Very good service, great staff"
The staff in front-office was great. Also left behind some luggage that was retrieved and great support on that. I gave low rank to comfort because I did find the AC to be a bit patchy. It was hot under the sheets and not cold enough to compensate. Do take their great club facility - super fun in the club lounge and great complimentaries. The staff in the lounge is surly though, the lady especially. Asking for a drink is with some dread :-)
Genuine Hotels.com guest review
2 night business trip Aug 19, 2014
Dushyant
IN
5.0 / 5Outstanding
"Excellent Hotel and rate"
It really was perfect compared to its rate. I would definitely stay there next time.
Genuine Hotels.com guest review
4 night trip Aug 13, 2014
Traveller
IE
4.0 / 5Excellent
"Crowne plaza dubai"
The hotel and service were great, however I was disappointed to find the pool area completely out of order until 30th September. There was another pool made available at a sister hotel but that was 20 mins away by car. This should have been communicated before booking.
Genuine Hotels.com guest review
4 night trip Aug 13, 2014
Nik532
GB
4.0 / 5Excellent
"ok hotel in ruins of old dubai"
hotel was ok... food was terrible. very clean.poor neibourhood
Genuine Expedia guest review
Other trip Jun 29, 2014
shawn
CA
4.0 / 5Excellent
"Nice Hotel, heart of town"
My first day at d hotel wasn't a good one because my flight arrived @ abt 4am & my hotel booking had a request of early arrival. But d hotel weren't willing to assist or consider d request made concerning my early arrival during d course of booking d hotel. So I had to wait up at d lobby till around 7:30am b4 I was able to get into my room. Wasn't too happy abt it but all in all they sort of made up for it by surprising me with a birthday cake since d holiday was actually a pre birthday holiday.
Genuine Expedia guest review
Other trip Jun 24, 2014
Olubukola
CA
4.0 / 5Excellent
"Fantastic service"
Very lovely hotel and great service.
Genuine Hotels.com guest review
3 night romance trip Mar 6, 2014
Tayo
IE
5.0 / 5Outstanding
"Excelent stay highly recomend"
Clean quiet, comfortable well situated for metro and airport , staff always helpful, enjoyable stay
Genuine Expedia guest review
Other trip Jun 1, 2014
nz couple
AU
5.0 / 5Outstanding
"Great hotel with 5* service"
Very clean and high quality hotel with friendly, professional and helpful staff. The location is ideal for the airport, some reviews moaned about the noise but it wasn't very noticable for me. The roof top pool was nice and quite (always managed to secure the outdoor sofa spot!) Good quality food
Genuine Hotels.com guest review
6 night trip Mar 4, 2014
Dave
GB
4.0 / 5Excellent
"Good Value Hotel"
Although the hotel does need a bit of sprucing up in its finishes, our room was well maintained with all services in good condition. The room was clean and the towels snowy white and fluffy. The carpet has seen better days though. The reception and concierge were warm and helpful. The doormen were also prompt and ready to help. Kudo went to Cris at Brioso Restaurant who gave impeccable service. He was very attentive without being intrusive. However, the service staff at the Spice Restaurant were not very enthusiastic during breakfast time. Overall the hotel provides good value.
Genuine Hotels.com guest review
3 night family trip May 21, 2014
Ho Family
SG
4.0 / 5Excellent
"nice hotel"
nice cosy hotel. but the room view was not very good, as the sceneries of the other buildings outside the windows is not pleasant.
Genuine Expedia guest review
Other trip Apr 20, 2014
squeezer
SG
3.0 / 5Good
"Good location for business meetings"
Overall fine - I don't want to have to write anymore !!!
Genuine Expedia guest review
Other trip Apr 18, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great service"
I really can't fault this hotel. From the minute I arrived, the service was excellent. The reception staff arranged for me to check in to a room early and my suitcase was delivered to my room almost as soon as I let myself in. The room itself was a good size with a very comfortable (and large!) bed and a spotless bathroom with an excellent shower and Molton Brown toiletries. Bathrobes and slippers were also provided. I ordered a number of meals via room service which were delicious and delivered promptly. As taxis were so reasonable I got taxis everywhere and the doorman was always happy to hail one for me. I didn't explore the surrounding area at all, but the hotel is only a 15-20 minute drive from Dubai Mall/Burj Khalifa. I also spent time by the pool and at the pool bar - always plenty of loungers available and vigilant barmen ensure your glass never needs to be empty! This hotel probably wouldn't suit beach lovers - as the beach isn't close, and there is no complimentary transport to the beach either - but other than that, I would recommend it highly. I found it ideal for a relaxing short break.
Genuine Hotels.com guest review
3 night trip Apr 11, 2014
A Traveler
GB
4.0 / 5Excellent
"Have a pleasant stay"
This was my first time in Dubai. The hotel is just renovated so the room inside is very new. The hotel about 10 mins walk from metro station and it is a bit far from the city area. But no worries and the taxi fare is relatively cheap in Dubai!
Genuine Hotels.com guest review
5 night trip Apr 4, 2014
A Traveler
AS
4.0 / 5Excellent
"Better than you might expect"
Good solid hotel, let down by a few silly things. Mini bar is a joke with so little in it. Breakfast was limited and not well presented. Gym not well sign posted no head sets Nd not sure where to get towels. Good bar, and restaurants were fine. Excellent rooms. Many other reviews almost make it a compunction that you have club room but normal room is fine. Concierge excellent.
Genuine Expedia guest review
Other trip Apr 14, 2014
gary
SG
4.0 / 5Excellent
"Good location"
Generally good, just one poor occasion at the restaurant
Genuine Expedia guest review
Other trip Mar 30, 2014
Paul
GB
4.0 / 5Excellent
"Fine hotel for a business trip"
This is a perfectly OK hotel. Its seen slightly better days but ticks all the standard boxes. I can't get too excited either way. The staff were very friendly and helpful at all times and the rooms are very comfortable and a good quality. A nice outdoor roof pool and gym as well. All low-rise. The only thing to watch out for is the location. There are 2 or maybe 3 Crown Plaza' hotels in Dubai. If you are doing business at the DIFC, World Trade Centre (CBD), you need the one over there! This is about 30 minutes away on the wrong side of town! This isn't a great area (very dull and not much around to do). The one over at the World Trade Centre is much better for Dubai downtown/CBD.
Genuine Expedia guest review
Other trip Mar 20, 2014
FLO471066
GB
5.0 / 5Outstanding
"5 stars"
Very relaxing. Service was beyond great. Friendly staff.
Genuine Hotels.com guest review
4 night romance trip Mar 3, 2014
Toni
GB
5.0 / 5Outstanding
"Nice Hotel"
Second time I've stayed at this Crowne Plaza, it's quiet and far from a party location.
Genuine Hotels.com guest review
2 night business trip Mar 8, 2014
Chris
IE
5.0 / 5Outstanding
"great service"
great service good food
Genuine Hotels.com guest review
6 night family trip Feb 20, 2014
riz
GB
4.0 / 5Excellent
"Great hotel in great location."
It's more than I expected. The room was perfect. Service was superb. Near the metro and shops. Loved the shisha lounge by the pool.
Genuine Expedia guest review
Other trip Feb 26, 2014
Olivia
SG
5.0 / 5Outstanding
"Best trip Ever"
This hotel was amazing. All members of the staff very friendly and helpful, location was good. Planning another trip will definitely be staying at the same hotel.
Genuine Hotels.com guest review
8 night trip Feb 14, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great hotel excellent and friendly staff."
Great hotel, room lovely and spacious and clean. We arrived early in the morning and we were able to get into our room which was perfect after a long flight. We eat in the buffet restaurant both nights of our stay there we were very impressed with the food it was excellent. All the staff we came into contact with were all excellent and friendly
Genuine Expedia guest review
Other trip Dec 18, 2013
Ann and Daryl
GB
5.0 / 5Outstanding
"Fantastic service, lovely week"
Had a 6 night stay at the Crowne Plaza and it was amasing. The staff were polite throughout and provided an incredible service whatever time it was required. The only real problems was the location, being out of town the taxis were a little bit more expensive than is expected but the metro station is quite close. Also there was work going on in the building but this was minimal interference throughout our stay. Overall was a lovely place to enjoy our holiday.
Genuine Hotels.com guest review
6 night romance trip Dec 8, 2013
A Traveler
GB
5.0 / 5Outstanding
"No bus shuttle services to the shopping malls."
Excellent hotel it will be far better if they can offer bus shuttle service to the air port and shopping malls
Genuine Expedia guest review
Other trip Dec 14, 2013
A Traveler
GB
5.0 / 5Outstanding
"Awesome"
Enjoyed every bit of stay...
Genuine Hotels.com guest review
3 night romance trip Sep 18, 2013
A Traveler
IN
2.0 / 5Fair
"unfriendly staff"
Staff were deplorable, room was so-so, would never consider staying here again. Spoils the reputation of other CP hotels.
Genuine Hotels.com guest review
1 night business trip Jun 18, 2013
Greg
IE
4.0 / 5Excellent
"Good customer service"
It's a heart warming stay, willing to rebook again.
Genuine Hotels.com guest review
2 night trip May 4, 2013
Peter
AS
3.0 / 5Good
The hotel was undergoing refurbishment of the main bar, which was not disclosed at the time of booking. Availability of taxis was not good.
Genuine Hotels.com guest review
2 night business trip Mar 26, 2013
A Traveler
GB
5.0 / 5Outstanding
"Excellent hotel close to airport"
Was upgraded on arrival and able to check in at 0830 in the morning , excellent after arriving at 0530 into international airport. As I travel for work will definetly use this hotel again and again.
Genuine Hotels.com guest review
1 night trip Mar 25, 2013
A Traveler
IE
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