Renaissance Chicago Downtown Hotel - Chicago

1 W Wacker Dr, Chicago, IL, 60601 United States
Hotel Info: 866-539-8430
Guest rating 4.6 / 5
97% Recommend
(Neighbourhood average 4.3)
Location. The 27-story Renaissance Chicago Downtown Hotel overlooks the Chicago River at the edge of the Loop in Chicago, Ill. This Central Business district hotel is three blocks from shops on Michigan Avenue, and within one mile of the John Hancock Center, Sears Tower and Art Institute of Chicago. Hotel Features. The Renaissance Chicago Downtown Hotel's lobby features sparkling chandeliers and a private rooftop terrace with panoramic views of the city. Great Street Restaurant serves American ...
41.88682, -87.62835
Hotel coordinates:

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Guest review summary

  • 4.6 Average rating: All Trip Types
  • 97% Recommended
  • 64 Reviews
  • 4.6  Hotel Service
  • 4.7  Room Comfort
  • 4.6  Hotel Condition
  • 4.8  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (64) 4.6
Business (6) 4.7
Romance (15) 4.5
Family (11) 4.4
With Friends (16) 4.8
All Others (16) 4.8

Overview

Location. The 27-story Renaissance Chicago Downtown Hotel overlooks the Chicago River at the edge of the Loop in Chicago, Ill. This Central Business district hotel is three blocks from shops on Michigan Avenue, and within one mile of the John Hancock Center, Sears Tower and Art Institute of Chicago.
Hotel Features. The Renaissance Chicago Downtown Hotel's lobby features sparkling chandeliers and a private rooftop terrace with panoramic views of the city. Great Street Restaurant serves American fare three meals daily. Music and martinis in the Lobby Court Lounge are enhanced with a selection of light hors d'oeuvres mid-afternoons through late evenings, while the Renaissance Café serves Starbucks coffee and Krispy Kreme donuts throughout the day. The hotel has a sky-lit indoor splash pool with spa tub and sauna, along with a 24-hour fitness club. Two on-site spa treatment rooms provide the setting for therapeutic services. Flexible meeting space, event catering and Kinko's business center are also available.

Guestrooms. Illuminated with natural daylight from broad windows, the 553 guestrooms of the Renaissance Chicago Downtown Hotel feature dark, mahogany-stained wooden furnishings. Signature Revive bedding features include 300-thread count sheets, down comforters (bedspreads), duvet covers, pillowtop mattresses and bolster pillows. Minibars are provided in each room. Standard amenities include flat-panel televisions, video game consoles, CD players and high-speed wired and wireless Internet access, for a fee. Bathrooms offer bathrobes, lighted makeup mirrors, shower/tub combinations and Lather toiletries. Executive guestroom upgrades include complimentary breakfasts and evening receptions. Refrigerators and microwave ovens are available upon request.

Expert Tip. Check out the 1,000 faces of Chicago at the famous Crown Fountain, located less than four blocks from the Renaissance Chicago Downtown Hotel. In the summer, residents cool off beneath the fountains most unique feature. Water shoots from the mouths of nearly 1,000 Chicagoans via 50-foot, LED video screens in this one-of-a-kind water feature.

$25-$50 Gift Card
Book a stay in a “$25-$50 Gift Card” rate category February 5 – April 4, 2010 for travel February 11 – April 18, 2010 and receive a $25 VISA Gift Card per room per night up to two nights (maximum $50).
Must pay and check-in with a valid Visa card to receive this offer.  Register within 30 days of check-out on the Website listed on the voucher. Voucher may be redeemed in USD or CAD. A gift card will be mailed within 4-6 weeks. Limited number of rooms available, blackout dates and other restrictions apply. Stays booked under this promotion are not combinable with any other discounts or promotional offers. Void where prohibited.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Valet parking fee: US$49 24 hours In/Out
  • Pet fee: US$45 per stay

  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    The Renaissance Chicago Hotel is a smoke-free property.

    Why book with us?

    • Hotels.com doesn't charge cancellation fees
    • We're just a phone call away: 800-2-HOTELS (800-246-8357)

    Amenities

    Services

    • ATM/banking
    • Beauty services
    • Breakfast available (surcharge)
    • Complimentary newspapers in lobby
    • Concierge desk
    • Doorman/doorwoman
    • Express check-out
    • Fitness facilities
    • Limo or Town Car service available
    • Massage - treatment room(s)
    • Multilingual staff
    • Parking (surcharge)
    • Parking (valet) $49/24 hrs. In/Out
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box - front desk
    • Security guard
    • Spa services on site
    • Spa tub
    • Steam room
    • Tour assistance
    • Wedding services

    Business & Event

    • 24-hour front desk
    • Audio-visual equipment
    • Banquet facilities
    • Business center
    • Conference room(s)
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Meeting rooms (small groups)

    Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Rooms (all rooms include)

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • CD player
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary weekday newspaper
    • Cribs (infant beds) available
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel television
    • Hair dryer
    • High-speed Internet access
    • Housekeeping
    • In-room massage available
    • In-room safe (accommodates laptop)
    • Internet access (surcharge)
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Non-smoking only
    • Pay movies
    • Pillowtop mattress
    • Premium bedding
    • Premium television channel(s)
    • Refrigerator (on request)
    • Rollaway beds
    • Shower/tub combination
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wireless Internet access

    General

    • Air-conditioned public areas;
    • Ballroom(s);
    • Bar/lounge;
    • Coffee shop or café;
    • Elevator/lift;
    • Gift shops or newsstand;
    • Number of floors: 27;
    • Number of rooms: 553;
    • Restaurant(s) in hotel;
    • Smoke-free property;
    • Swimming pool - indoor;
    • Wireless (high-speed) Internet access - surcharge;
    • Year Built 1869
    Check-in time is 3 PM
    Check-out time is Noon
    Pet fee charged at hotel/condo
    Pets accepted

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Know before you go

    Guests must be at least 21 years old to check in at this property.

    Dining

    Great Street Restaurant and Bar – A casual yet sophisticated restaurant overlooking the Chicago River, the Great Street Restaurant and Bar features American cuisine including menu items such as steaks, chops, Lobster Pot Pie and Seafood Mixed Grill with an extensive wine list. Desserts include Triple Chocolate Bread Pudding and Caramel Crunch Cheesecake. Open for breakfast, lunch, and dinner.

    Lobby Court Lounge - The Lobby Court Lounge showcases downtown Chicago with its floor-to-ceiling windows. Serving appetizers, specialty drinks and cocktails you can listen to a pianist on selected evenings. Open mid-afternoon to late evening.

    Renaissance Café – Serves Starbucks coffee, Krispy Kreme donuts, sandwiches, salads and soft drinks. Open early morning to mid-evening.

    Room service - Available 24 hours.

    Recreation

    The hotel's fitness club includes an indoor lap pool, spa tub, sauna, and 24-hour fitness center with treadmills, elliptical trainers, stationary bikes, and stair machines.

    Daley Bicentennial Plaza, a half-mile away, offers nine lighted tennis courts (surcharge), with equipment available for rent. Harbourside International, 15 miles from the hotel, has an 18-hole, par 72 golf course, a driving range, and a clubhouse. A 20-mile bike path along Lake Michigan extends from Lincoln Park, two miles from the hotel, to Jackson Park, south of downtown. Lake Michigan offers numerous seasonal recreational opportunities, including boating, sailing, water skiing, and canoeing.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Hiking/biking trails nearby
    • Ice skating nearby
    • Kayaking nearby
    • Motor boating nearby
    • Personal watercraft nearby
    • Pilates classes/instruction nearby
    • Rowing or canoeing nearby
    • Sailing nearby
    • Swimming on site
    • Tennis nearby
    • Water skiing nearby
    • Yoga classes/instruction nearby

    Area map

    A short guide to The Loop - Downtown

    Locals call downtown Chicago “The Loop.” The famous Marshall Field’s, now a Macy’s, is on State Street. Cultural attractions include the Art Institute of Chicago, the Lyric Opera, and the Chicago Symphony Orchestra. Grant and Millennium parks are along the lakefront. Visitors can enjoy complimentary concerts (summer only) and the annual, two-week “Taste of Chicago” in June at Grant Park.

    see all hotels in The Loop - Downtown

    Nearby Activities & Points of Interest

    Less than 0.5 mile

    • Chicago Theater - 200 yards
    • Goodman Theater - 200 yards
    • Ford Center for the Performing Arts Oriental Theatre - 300 yards
    • Magnificent Mile/Mich. Ave - 400 yards
    • Picasso Statue - 400 yards
    • Michigan Avenue Bridge - 400 yards
    • Theatre District - 500 yards
    • Wrigley Building - 500 yards
    • Chicago City Hall - 500 yards
    • Chicago Cultural Center - 500 yards

    3.0+ mi

    • Chicago Midway Airport - 8.9 miles
    • Chicago O'Hare Airport - 16 miles
    • Chicago Executive Airport (PWK) - 21 miles
    • Gary - Chicago Intl. Airport (GYY) - 22 miles
    • Chicago DuPage Airport (DPA) - 32 miles
    • Joliet Park District Airport (JOT) - 38 miles
    • Waukegan Regional Airport (UGN) - 39 miles
    • Michigan City Municipal Airport (MGC) - 43 miles
    • Valparaiso Porter County Municipal Airport (VPZ) - 44 miles
    • Aurora Municipal Airport (AUZ) - 44 miles

    Reviews

    Renaissance Chicago Downtown Hotel 2009.12.08
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Dec 8, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2009.11.25
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Nov 25, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2009.11.11
    Recommended Trip type: All Others "Best hotel yet."

    Reviewed by Mark of Quincy on Nov 11, 2009

    We have stayed in chicago 6 times and this has been the best hotel we have stayed at.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2009.10.28
    Recommended Trip type: Romance "River view room is nice"

    Reviewed by a Hotels.com guest on Oct 28, 2009

    Although our river view room was facing the parking lot, it has a nice view on the side where you can see the Chicago Tribune, the American Gothic, etc from far away. Before sunrise, you can see the reflection of the street lights in the river. It's beautiful. I like the hotel overall. It's pretty comfortable and the El train is close to the hotel.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2009.09.02
    Not recommended Trip type: Family "upcharge on Internet and no HDTV"

    Reviewed by a Hotels.com guest on Sep 2, 2009

    the room was very nice and clean. there is an upcharge on the internet and the TV was really bad with no HDTV. We asked about a vegitarian resturant and were disappointed. We asked about a night club and were very disappointed. Don't drink the water in the room as the charge is $5.00. Great location, location, location.

    Overall Rating

    3.0 out of value="5"
    • 3.0 Hotel Service
    • 4.0 Hotel Condition
    • 3.0 Room Comfort
    • 4.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2009.07.23
    Recommended Trip type: All Others "Great location!"

    Reviewed by a Hotels.com guest on Jul 23, 2009

    Loved the fitness center and the breakfast buffet!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2009.06.23
    Recommended Trip type: Romance "Perfect location and Great Customer Service"

    Reviewed by Alana of R. on Jun 23, 2009

    When I first walked in I was a little worried about all the typical tourists walking around but the staff at reception, baggage, everyone, were very helpful and polite. I had arrived early and thought I had to wait until 3pm to check in, but no, someone called me an hour later to let me know my room was ready 3 hours early! The view was great and the room spacious. Very quiet floor. Would stay here again.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2009.06.22
    Recommended Trip type: All Others "Wonderful Stay in Chicago"

    Reviewed by a Hotels.com guest on Jun 22, 2009

    Great Location, comfortable and clean room, very helpful staff

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2009.06.17
    Recommended Trip type: All Others "Outstanding Hotel, Service, and Location"

    Reviewed by a Hotels.com guest on Jun 17, 2009

    Service was second-to-none! Beautiful hotel in the heart of Chicago. Fabulous decor and accomodations. Restaurant was very nice, but a little pricey,especially for breakfast.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2009.05.27
    Recommended Trip type: With Friends "Great Hotel, with a great view"

    Reviewed by a Hotels.com guest on May 27, 2009

    We stayed in the executive suite looking over the Chicago River. It was a great view. The room was comfortable and worth the money.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2009.05.15
    Recommended Trip type: With Friends "a little expensive"

    Reviewed by a Hotels.com guest on May 15, 2009

    a list of Resturants and shops would have been nice

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2009.04.11
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Apr 11, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2009.03.31
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Mar 31, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2009.02.21
    Recommended Trip type: Family "Convenient and Clean"

    Reviewed by a Hotels.com guest on Feb 21, 2009

    Within walking distance to theatre and shopping. Our room was very clean and other than the noise from traffic, it was a very nice trip.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.12.06
    Recommended Trip type: Family "HAPPY Birthday!"

    Reviewed by a Hotels.com guest on Dec 6, 2008

    This is a wonderful beautiful room be prepared to spend about 50 dollars for valet parking but considering the area very worth it the staff is Incredibly helpful and fast! I LOVED MY stay we got a suit 800 sq feet with a sepparate sink bathroom sofa bed sooooo nice!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.11.26
    Recommended Trip type: Romance "Classy Hotel"

    Reviewed by a Hotels.com guest on Nov 26, 2008

    The Renaissance is a beautiful hotel, very conveniently located near the theater district, Michigan Ave. and State Street. The lobby is very classy and the bar is excellent. Our room was very nice though we didn't have a great view of Chicago.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.11.25
    Recommended Trip type: Business "Wonderful room - great location"

    Reviewed by a Hotels.com guest on Nov 25, 2008

    This was my first stay at this hotel, and I would not hesitate to return. The facility was beautiful, clean and comfortable. The staff was friendly and helpful in every respect. They made my stay delightful.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.11.14
    Recommended Trip type: With Friends "Ridiculously Great View and Location"

    Reviewed by Katie of Cincinnati on Nov 14, 2008

    Our room was very clean and had everything we needed. Our view of the water was fantastic and much more than I expected. It was in walking distance to everything we wanted to see. The hot chocolate in the coffee bar was the best I've ever had and really hit the spot on a cold Chicago day.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.11.12
    Recommended Trip type: Family "Outstanding hotel"

    Reviewed by a Hotels.com guest on Nov 12, 2008

    A perfect stay...theatre district, complimentary ice crean for my daughter's b-day, clean, great swimming, wonderful brunch, a bit pricey but that's Chicago.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.10.01
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Oct 1, 2008

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.09.25
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Sep 25, 2008

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.09.17
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Sep 17, 2008

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.09.04
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Sep 4, 2008

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.09.02
    Recommended Trip type: Business "Fantastic Hotel"

    Reviewed by Cathy of Champaign on Sep 2, 2008

    The hotels location makes it possible to walk to many of the attractions in downtown Chicago The Theatre district,shopping,museums and financial district are all very close. Great restaurants within walking distance also. Whether you are in the city for business or pleasure, I would highly recommend this hotel. I visit Chicago quite often, and have never stayed here in the past, but will definitely stay here in the future.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.08.28
    Recommended Trip type: With Friends "Perfection..."

    Reviewed by a Hotels.com guest on Aug 28, 2008

    Everything we needed(which is a lot;), very comfortable, modern and stylish, central location, helpful staff, will be staying there every trip to Chicago. Everything was so easy.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.08.25
    Recommended Trip type: Romance "Great Location With Comfortable Stay"

    Reviewed by a Hotels.com guest on Aug 25, 2008

    The hotel is in an excellent location, so close to great restaurants and shopping. The hotel was clean and comfortable. The only thing that stood out was the smell in the lobby. It was a little overpowering, we were so happy it did not carry over into the room. The staff was attentive and courteous. We will return to hotel the next time we want to stay in the loop.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.08.20
    Recommended Trip type: With Friends ""Best location in town.""

    Reviewed by David of Grand Haven on Aug 20, 2008

    We stayed overnight for the SteelyDan concert at the Chicago Theater.The theater was one block away.You can't get any closer than that.The hotel was convienent to everything."Thanks had Great time!"

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.08.20
    Recommended Trip type: All Others "Best in Chicago"

    Reviewed by a Hotels.com guest on Aug 20, 2008

    The Renaissance is the most comfortable hotel in the city. The reqular rooms and bathrooms are large, clean, and nicely furnished. The front desk people could not be more cooperative.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.08.20
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Aug 20, 2008

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.08.07
    Recommended Trip type: With Friends "Great hotel with a convenient location"

    Reviewed by a Hotels.com guest on Aug 7, 2008

    The staff was friendly and accommodating. The room was nice and comfortable with plenty of room. The water at the front desk area was a nice touch in the mornings. Most things that we wanted to go to were within walking distance. The only down side was the expensive parking but that's fairly typical of downtown Chicago. I was quoted considerably less for overnight parking when I asked on the phone versus what we were charged though.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.08.06
    Recommended Trip type: Family "Great Hotel"

    Reviewed by Dave of Downers Grove on Aug 6, 2008

    Great Hotel with very comfortable beds. Rooms were spotless. Bathrooms are good size. The only thing negative was more outside sound than I would have thought for being up on the 13th floor.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.08.05
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Aug 5, 2008

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.05.21
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on May 21, 2008

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.05.21
    Recommended Trip type: All Others "Outstanding Hotel"

    Reviewed by a Hotels.com guest on May 21, 2008

    We were able to book a lovely suite on short notice during a convention weekend through hotels.com. The room exceeded our expectations. The staff was friendly and helpful. My only comment is that they did not provide access to a business center where we could use a computer. Other than that minor inconvenience, we had a great time and would stay at the hotel again.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.04.07
    Recommended Trip type: Family "Comfortable hotel in excellent location"

    Reviewed by Mary of Stevenage on Apr 7, 2008

    This is a clean, comfortable hotel. Our daughter commented on how wonderful it smelt every time we entered / moved around the hotel. The swimming pool was small and full of children when we tried to use it. There is a large steam room and a jacussi [we found the water in it too hot to use]. The gym was well equipped and supplied towels - bring a water bottle if you want to exercise - the hotel provide water but tiny paper cups which is frustrating if you're thirsty. Try the complimentary drink at the entrance to the leisure suite - it looks disgusting but tastes wonderful! There is a coffee shop on site. The breakfast menu was expensive but there are lots of places to eat nearby.

    Overall Rating

    2.0 out of value="5"
    • 3.0 Hotel Service
    • 2.0 Hotel Condition
    • 3.0 Room Comfort
    • 2.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.03.23
    Recommended Trip type: Business "Business Traveler"

    Reviewed by a Hotels.com guest on Mar 23, 2008

    Overall this hotel was clean the front lobby is very nice --great for meetings. I choice this hotel because of it's overall excellent rating, but in relation to the price it did not meet my expectation in service & location.

    Overall Rating

    3.0 out of value="5"
    • 3.0 Hotel Service
    • 2.0 Hotel Condition
    • 3.0 Room Comfort
    • 4.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.02.20
    Recommended Trip type: With Friends "Outstanding hotel"

    Reviewed by a Hotels.com guest on Feb 20, 2008

    Great location and staff is very helpful. Bar help was alittle slow for the amount of people that were there. Will go back again

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 4.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.02.20
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Feb 20, 2008

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 2.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.02.20
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Feb 20, 2008

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.02.06
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Feb 6, 2008

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.01.04
    Recommended Trip type: Romance "Great romantic getaway"

    Reviewed by a Hotels.com guest on Jan 4, 2008

    Our room was lovely with an excellent river view. The bed was incredibly comfortable- loved it. Our bathroom was very nice although the tub had just enough room for one of us at a time. The hotel service was quite accomidating. When we arrived we needed batteries but the stores were closed. So they made sure we got some for free within the first hour of our stay! Some improvementes needed would be temperature control in the rooms. Regardless how high we turned up the heat, the reading remained at 72 degrees, but it never felt like 72. We were chilly throughout the visit. Another thing that bothered my husband and I was the minimal accomidations we received for the price. It would be nice to have a free movie or two ($15 each), free breakfast ($16 just for pancakes) or something additional other than simply the room.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2008.01.01
    Recommended Trip type: With Friends "great"

    Reviewed by a Hotels.com guest on Jan 1, 2008

    Great!

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2007.12.05
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Dec 5, 2007

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2007.11.27
    Recommended Trip type: Family "Excellent Hotel"

    Reviewed by Peter of Gurnee on Nov 27, 2007

    This hotel was terrific, from the helpfulness of the staff, to the clean comfortable rooms with a great view.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2007.11.07
    Recommended Trip type: With Friends "Very nice accommodations."

    Reviewed by Charmaine of New Berlin, WI on Nov 7, 2007

    I came here with 3 friends for a theatre outing in Chicago. Upon arrival we were offerred an upgrade, which we accepted, and it was a lovely view of the Chicago downtown on the river. We had a great time.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2007.11.07
    Not recommended Trip type: Romance "Nice hotel... Room needs work"

    Reviewed by Joe Barker of Green Bay, WI on Nov 7, 2007

    The hotel was outstanding when we walked in. The employees were extremely friendly and the overall hotel was lavish. When we got up to the room, it was a typical hotel room with a horrible view. I just expected more for the price of the room

    Overall Rating

    3.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 2.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2007.10.24
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Oct 24, 2007

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2007.09.20
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Sep 20, 2007

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2007.09.19
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Sep 19, 2007

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Renaissance Chicago Downtown Hotel 2007.09.07
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Sep 7, 2007

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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