"Great Place to Stay and Very Close to Fort Hood"
I was conducting a week-long training course at Fort Hood and wanted to stay in a hotel that was near the installation. Hawthorn Suites fit the bill. The hotel was very quiet, the staff was friendly, the Internet worked and the connection speed was consistently fast. The price was very reasonable and the hot breakfast each day (eggs, sausage, biscuits […] and gravy, cereal, breads, bagels, juices, coffee and other goodies) provided a nice start to the morning. Additionally the hotel is well located and near to every restaurant known to mankind. The only problem I encountered during my stay in room 319 was that there was a very loud and continually intermittent "pulsating and thumping sound" that seemed to be coming from within the wall behind the shower head and valves in the shower. Whenever it started, this sound could also be heard in the hallway. And at that time, if you put your hand on the outside wall of the room, you could also feel the pulsations. The noise and vibrations would last for around 30 to 60 seconds and then mysteriously fade away, only to return again some hours later during the day and night. This wasn't terribly bothersome after I got used to it, but I did mention it to the desk clerk when I checked out and she said she would have the maintenance man look into the problem. But all in all, I enjoyed my stay at Hawthorn Suites and I would recommend it to others. Hopefully the thumping noise has been fixed by now. Read moreGenuine Hotels.com guest review
A bit outdated but clean facilities on an outstanding location.Genuine Expedia guest review
"very convenient even with road construction."
Clerk was very nice and called up to the room after we got there to make sure everything was good. Didn't find anything wrong with the stay. Will try to stay again if in the area.Genuine Hotels.com guest review
"Do not stay at Hawthorn Suites"
The entire second floor smelled like cigarettes. The room was dirty and lamps ran down. I checked the rubber seal on the refrigerator and it lookes as if it wasn't cleaned in months. I checked out and stayed at a local Courtyard Marriott. Perhaps the hotel is under new management because this is the hotel I stayed at for past few years when I visit […] Killeen, TX. Not good and hotels.com should remove them from their list of hotels. Read moreGenuine Hotels.com guest review
"Awesome place to stay"
The service and the room was excellentGenuine Hotels.com guest review
"Nice hotel. Close to Walmart"
Staff was nice and breakfast was good. Spacious room. Great for the priceGenuine Expedia guest review
"Quiet and Clean"
Best CS ever!!! I left my laptop and Kimberly S. went above and beyond to FedEx it to me. She's the perfect example of a great person. Hotel was nice and clean with a healthy breakfast for the guests.Genuine Hotels.com guest review
"Spacious and Clean"
It was niceGenuine Hotels.com guest review
Great except the business room internet wasn't working. Very friendly staff.Genuine Hotels.com guest review
"Convient location for Ft. Hood"
Clean room, good rate. Slight smokey odor in the hallways.Genuine Hotels.com guest review
"A motel with lipstick."
They charge the same as the nicer hotels for less. I showed up there expecting to check in at noon. Like most normal hotels. But i didn't get checked into my room until 3pm. I booked my room a week early, and politely asked for non-smoking. But when i arrived there they had overbooked by 2 rooms and i was put into a smoking room whether i liked it […] or not. The pipes in the walls knocked whenever you or someone next to you used the bathroom. housekeeping banged their carts into the walls multiple times as they cleaned the rooms. The staff seemed completely apathetic. The front desk workers were like zombies. They just wanted to complete the task so they could not deal with anything. The housekeeping also had nothing to care about either. I placed my garbage and towels neatly outside the door for them to pick up since I had the "Do not disturb" sign on my door. They left it there.... This is while they were walking up and down the hallways to clean rooms. They passed my room. and left everything there. Really this place is just an overpriced motel. Read moreGenuine Expedia guest review
Very clean and spaciousGenuine Hotels.com guest review
"Preferred Hotel for Fort Hood Visit"
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location Personnel very accommodatingGenuine Hotels.com guest review
"It was perfect!!"
This is a great place to stay! I loved it i had no problem at all thanks!!Genuine Expedia guest review
The hotel was clean, the room was huge, breakfast was above average. I stayed 3 nights while at the F1 grand prix in Austin and it was a little farther than google maps led me to believe, but it's not the hotel's fault and the hotel was so good I didn't really mind driving 80 minutes to the racetrack. The ladies from the staff are nice and really make […] you feel welcome. The room was huge and comfortable. Wifi a little spotty but I found that to be the case in almost all hotels. Read moreGenuine Hotels.com guest review
Great hotel. Staff very attentive to customers needed, very friendly.Genuine Hotels.com guest review
A very, very nice hotel. Good value for the cost.Genuine Expedia guest review
"it was good except one thing.."
the stay was great except for the backdoor is broke. it doesnt read anybodies key to get in so u have to walk all the way around to the front to get in even though your room is in the back this is irritating and very inconvienient. im upset with this because this has been reported over and over for months and nobody has done anything about it so im […] offended. they need to just buy a replacement key reader and i think the guests as well as the workers will be thought of. Read moreGenuine Expedia guest review
"District Convention of Jehovah's Witnesses."
For the three day stay for my Convention of J.W's was the focus. it was a delight to come to a nice clean fluffy bed. But most of all to know that every where i went there was my Brothers also.Genuine Expedia guest review
"Great for couples or families."
The stay for us was great. The location was good easy in and out. Shopping right there and staff was great. Breakfast was good and plentiful. Even though located near highway rooms were quiet and sleep was easy. I would recommend to anyone looking to stay in Killeen and Ft. Hood area. Rooms were clean and nicely set up, very roomy and comfortable. Had […] a great time visiting family. Read moreGenuine Expedia guest review
Quality of service was great . Rates was unbeatable.Genuine Hotels.com guest review
"Outstanding Staff - Thank You"
Outstanding Staff - Thank You .... Our Family Will Always be Loyal to Hawthorn SuitesGenuine Hotels.com guest review
"close to walmart"
great hotel and staff, made my stay the best ever.Genuine Hotels.com guest review
"Very nice Hotel"
Got there late at night, checked in. Golden Corral was right next door so I walked over there. The room was very comfortable with reclining chairs as well. Easy check in and check out process.Genuine Hotels.com guest review
"Killeen hotel excellent"
Room and service was beyond expectations.Genuine Hotels.com guest review
"I'd stay here again if in the area"
The hotel didn't have much parking but it was very nice, my room was very clean and comfortable. The staff were very friendly and helpful.Genuine Expedia guest review
"Rare Genuine Friendly Service!!!"
Front desk help was on the ball and very old school American respect and friendliness so rarely seen these days. The room was clean and a very cozy set up. It could use a better ventilation system and deodorizer, but easily forgiven due to the service. I look forward to our next stay.Genuine Hotels.com guest review
My stay in Killeen was very short but pleasant. The staff is very helpful and very friendly. Michael, the front desk clerk, made sure my stay was comfortable and I would definitely recommend this hotel to family and friends!Genuine Hotels.com guest review
The person who checked us in was extremely helpful and pleasant. The hotel seemed more like an extended-stay place rather than just a place to stay one night like we did.Genuine Expedia guest review
"Staff was very friendly"
Accomodations met our needs but some of furniture and fixtures need replacing. Staff was excellent.Genuine Hotels.com guest review
I never stay before in this hotel an I was satifyGenuine Hotels.com guest review
"My first choice for the Killeen area."
We were impressed with the cleanliness of this hotel and the willingness of it's staff to go the extra mile to make sure we were comfortable.Genuine Expedia guest review
Room & service was great. Only drawback was that AC wasnt cooling properly but it was a cool day so we opened up a window.Genuine Hotels.com guest review
The hotel location was great, in that it was smack dab in the middle of everything. But that also meant some traffic noise as it was right on the expressway, but it wasn't really bothersome. They offered a great breakfast every morning, plus a coffee pot, microwave and fridge with mini freezer in the room. They also had plenty of painfully hot water, […] which was good and bad. The staff were friendly and the hotel clean and up to date. Would definitely stay here again. Read moreGenuine Hotels.com guest review
I enjoyed my stay...the service, breakfast, and evening snacks with wine was great...I expreince only one bad thing and that was the laundry room...I went to was my clothes and the machines was extremely nasty...housekeeping and previous users did not cleanup after themselves...it was too dirty to fold or lay my clean clothes on the table or machines...awful […] conditions... Read moreGenuine Hotels.com guest review
"Great, clean hotel"
The breakfasts were great. The staff was superb and manager was personable and outfront.Genuine Expedia guest review
"Right off the freeway"
It was nice and comfortable, the location needs a pool or an arrangement with a neighboring hotel to use theirs. We were there on a hot, sticky weekend and would have enjoyed this luxury.Genuine Hotels.com guest review
"In the heart of everything"
Great location! The furniture needs up grading in the room. Overall, I would stay there again.Genuine Hotels.com guest review
"Loved our stay"
This hotel was great! We went to TX for my sisters wedding and I couldn't decide on a hotel. So glad I chose this one. Very clean, everything worked, and the location was perfect. Everything was around it!! I am one of those people that are not fond of hotels cause I am always scared of bed bugs and things. But I walked in my hotel room and all those […] fears were gone. I checked out and forgot my laptop bag which had a nice laptop and Xoom(like an iPad) in it. Called later and they were very nice and helpful about it. They got it and put it up front for my sister to pick up to mail to me. I thought it was great they were so honest. I don't usually rate things but I felt this was one of those times I should. :-) Read moreGenuine Hotels.com guest review
"Perfect for a business stay!"
Room was clean, staff was helpful, breakfast had hot food. The maintenance was a little behind, but the room was spotless.Genuine Hotels.com guest review
"Great Place to Stay"
Best biscuits & gravy for breakfast I have had in a long time.Genuine Hotels.com guest review
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