All hotels in Chandler, Arizona, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here5858 W Chandler Blvd, Chandler, AZ, 85226, United States of America, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 361 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.9
  • Comfort
    3.8
  • Condition
    3.6
  • Neighborhood
    4.2
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2.0 / 5Fair
"Not Good"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
The room had a real bad odor and was run down. They were doing construction in the mornings and it sounded like they were coming through the ceiling and the walls. It was really disappointing.
Genuine Hotels.com guest review
1 night business trip May 19, 2015
Jennifer
US
2.0 / 5Fair
"Mixed Feelings"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Our 2 bedroom suite with kitchenette perfectly met our needs as we needed to babysit our 19-month old grand-daughter while her mom played in a golf tourney. The unit needed updating as the furniture and carpet were pretty worn out and the room had a definite stale smell. The staff was attentive and promptly fixed a horrible A/C sound that kept us up the whole first night. The breakfast varied daily was a welcome treat.
Genuine Hotels.com guest review
3 night family trip May 17, 2015
Diane
US
3.0 / 5Good
"Good value but the water wasn't very hot"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is very convienent for a family with a small kitchenet. The pool is good and the breakfast bar had a good selection. The only downside was the hot water wasn't very hot at all. It was lukewarm.
Genuine Hotels.com guest review
2 night family trip May 15, 2015
David
US
4.0 / 5Excellent
"Mixed feelings"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very clean, nice area..Bed was very uncomfortable. Called desk to see if they would attempt to solve the problem. They didn't seem to care. Also called desk to request a broom or vacuum. Nobody seemed to care.
Genuine Hotels.com guest review
2 night family trip May 8, 2015
Steven
US
4.0 / 5Excellent
"Housekeeping let me down again!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Once again we had to wait to check in to the hotel. I had booked the 2 bedroom suite, but were given two rooms instead. Housekeeping hadn't cleared the room to be checked into, so the desk personnel tried her best to accommodate us. Thank you! Breakfast was great!!
Genuine Hotels.com guest review
1 night family trip May 9, 2015
Maria
US
4.0 / 5Excellent
"Housekeeping Disappointment"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had stayed here before and had never encountered an issue. We had to wait for about 30 minutes to check in due to rooms not being ready. It was already well after check-in time, so we were disappointed. Breakfast was great!
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
Maria
US
4.0 / 5Excellent
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean hotel, friendly staff, safe location. Overall a nice hotel for those wanting something lower priced.
Genuine Hotels.com guest review
1 night family trip Mar 29, 2015
A Traveler
US
4.0 / 5Excellent
"Met our needs well"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Perfect set up for a family with the kitchenette and living room area! Was a little cramped with all the furniture they have in the rooms. Bed a bit squishy. Very outdated but served our needs. Breakfast was great!
Genuine Hotels.com guest review
1 night family trip May 1, 2015
Doneica
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great. Will definitely stay again!
Genuine Hotels.com guest review
2 night trip Apr 28, 2015
Sylvia
US
4.0 / 5Excellent
"Took alittle time"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a really great room, the staff was nice. The only problem was our room wasn't available till 6pm so we didn't feel we got our full time at the hotel that we paid for. Other then that great place to stay
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
Azure
US
4.0 / 5Excellent
"April Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
The rooms were nice, the breakfast was awesome.
Genuine Hotels.com guest review
1 night family trip Apr 24, 2015
Edmond
US
5.0 / 5Outstanding
"A perfectly fine stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
I was in the Chandler area for a 5 day work trip. My room was very comfortable. I had a roommate, and our room had two separate bedrooms which was great for privacy. I recommend this hotel to others.
Genuine Hotels.com guest review
4 night business trip Apr 22, 2015
Tera
US
1.0 / 5Poor
"discussing!"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Would never stay again. Couldn't believe how dirty the furniture and carpets where. The whole smelled for being non-smoking! Whorse hotel we have ever stayed in. I would have been happier at motel 8.
Genuine Hotels.com guest review
1 night family trip Apr 20, 2015
yolanda
US
3.0 / 5Good
"Tired rooms"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
The rooms are very dated. Dirty, stained carpet, very dated bathroom. Saying that, I loved the separate bedroom and sitting area. Just wish that it wasn't dated.
Genuine Hotels.com guest review
2 night romance trip Apr 10, 2015
Calvin
US
4.0 / 5Excellent
"Good"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall good.
Genuine Hotels.com guest review
2 night family trip Apr 3, 2015
Isaias R
US
2.0 / 5Fair
"Clean and New Lobby gives false impression"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
If you like beds that are hard as plywood, carpets that are worn and stained, and a night clerk that is arrogantly rude, then this is the place to stay. The lobby looks new and clean, the bathrooms look clean, but the room is musty, carpet needs to be replaced and the mattress is like laying on a piece of plywood. The night clerk comes across like she does not like her job.
Genuine Hotels.com guest review
1 night family trip Mar 21, 2015
William
US
2.0 / 5Fair
"comfortable, lacking in service and cleanliness"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
we arrived 5 till 3 and was told they are having problems with housekeeping we had to wait till 320. we were on a time limit for us so needless to say we were not happy about that plus we were in a smoking room and called front desk for an ashtray and finally had to flag down a lady down the hall to get one. Also the shower was dirty floors dirty and every vent was covered in dirt and dust
Genuine Hotels.com guest review
1 night romance trip Mar 17, 2015
theri
US
2.0 / 5Fair
"Requires work"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The hotel requires cleaning, upgrade and service improvements. The staff was fairly friendly.
Genuine Hotels.com guest review
9 night trip with friends Mar 6, 2015
Steven
US
3.0 / 5Good
"A Week in Chandler"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Came down for Spring Training and Chandler was a good spot to visit the many baseball sites in the area. The hotel was more than just a room, could have been a time share facility if it were cleaned up a bit. The carpets in the hallways were filthy and needed a good cleaning. Rooms, although more than adequate, were drab. A little brightness would have helped in color combination or decor. Never had a meal at the facility as breakfast was over at 9 a.m. and I have to admit being a bit slower. Maybe a cut-off time of 10, start serving at 7, would be much more convenient. However, ext door U.S. Egg provided a very good breakfast for reasonable cost. Although not the best stay one could look forward to, I'd probably stay there again for the spring training adventure. You have to be a baseball nut and just want to see games, who plays or who wins be damned, just enjoy the game. Chandler is centrally located to most parks and easy to get to during rush hour traffic, if you stay off the freeways.
Genuine Hotels.com guest review
5 night romance trip Mar 8, 2015
Ted
US
3.0 / 5Good
"Comfortable room"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Comfortable room. Shower had mold in the corners. Surprised to find the room was a handicap accessible room and was not told.
Genuine Hotels.com guest review
1 night family trip Mar 13, 2015
David
US
5.0 / 5Outstanding
"Great Place to Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a great place to stay. We a 2 king room. The king beds were in separate bedrooms which was perfect. Had a small kitchen w/ a full refrig. Small living room, but only 1 bathroom. It was like a small apartment. Condition was great since we were in a recently renovated room. Clean and safe area. Would recommend highly. Don't let the other bad reviews scare you away.
Genuine Hotels.com guest review
3 night family trip Mar 13, 2015
Roger
US
5.0 / 5Outstanding
"room size"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Close to most places we visited, 2 king room was amazingly comfortable. 2 bedrooms and sleeper sofa in living room with full kitchen
Genuine Hotels.com guest review
2 night trip with friends Mar 15, 2015
Vic
US
5.0 / 5Outstanding
"weekend stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable
Genuine Hotels.com guest review
2 night trip with friends Mar 15, 2015
A Traveler
US
1.0 / 5Poor
"Not pleased"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
I rarely give reviews but I felt it was necessary on this hotel. It was by far the worst hotel that I have ever stayed in. I was met at the desk by a sloppily dressed young man that processed me without much of a welcome. As soon as I entered the building, I could smell that I was in trouble. Turns out after waiting for 2 hours for the room to cool down, the air condition was broken. The young man at the desk informed me that their maintenance (singular!) was in the hospital and that he was full up. After swearing under his breath and lots of keystrokes, he finally got us into a handicap room. At least the A/C worked. The room stunk. Towels were like sandpaper, the Kleenex was like paper towel. There was mold around the handicap bars in the shower. I could go on and on. Overall, if I hadn't already paid in full through Hotels.com, I would have bailed. I almost did anyway.
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Robert
US
4.0 / 5Excellent
"We had a good experience..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were there for 3 nights for Spring Training. The room was large and it was nice to have a separate bedroom area. Well furnished. I was actually pretty happy. The neighborhood was close to grocery stores (Walmart Neighborhood) and LOTS of restaurants and a STARBUCKS across the street. Good stuff.
Genuine Hotels.com guest review
3 night family trip Mar 11, 2015
Bill
US
5.0 / 5Outstanding
"Comfortable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a very pleasant stay. Bed was very comfortable and first time ever we didn't hear other guests!! I would stay here again
Genuine Hotels.com guest review
8 night romance trip Mar 6, 2015
Susan
US
5.0 / 5Outstanding
"Nice stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay, good price and even during the Spring training games.
Genuine Hotels.com guest review
4 night business trip Mar 9, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed at the hotel while visiting the Phoenix area for a wedding and to attend Cactus League baseball games. The room was comfortable and the staff was very helpful. We had a problem with our door lock and a hotel maintenance person took care of the issue right away. I would definitely recommend this hotel to a friend.
Genuine Hotels.com guest review
4 night romance trip Mar 8, 2015
Charity
US
3.0 / 5Good
"not my favorite place"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Sofa had a smell to it that made it seem unclean.
Genuine Hotels.com guest review
2 night romance trip Mar 5, 2015
A Traveler
US
3.0 / 5Good
"review"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
setup of room was great, roomy and comfortable. Room key didn't work all the time, had to keep trying even had to enter through another door. Exercise room had no cups for water, limited equipment and electronic stats wasn't functioning properly.
Genuine Hotels.com guest review
1 night trip Mar 8, 2015
A Traveler
US
4.0 / 5Excellent
"Need more towels."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Since there were four of us staying in the room and we used the hide-a-bed, we should have had four towels each day. I had to ask once in the afternoon when we first arrived to get two extras. The next day we had two towels again, but we returned too late to ask. This is a simple thing, but should be obvious.
Genuine Hotels.com guest review
2 night family trip Mar 6, 2015
A Traveler
US
2.0 / 5Fair
"expensive and rundown hotel."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The room was big, but old and moldy.
Genuine Hotels.com guest review
1 night business trip Mar 4, 2015
FEDERICO A
US
3.0 / 5Good
"Would stay again if needed."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Adequate but not great. It needs to be updated. Staff was very friendly.
Genuine Hotels.com guest review
14 night family trip Feb 18, 2015
A Traveler
US
4.0 / 5Excellent
"Nice clean comfortable rooms."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I liked the separate bedroom and the kitchen.Breakfast was good too.
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Kee T.
US
5.0 / 5Outstanding
"Hawthorne - Chandler"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Enjoyed the suite style rooms.
Genuine Hotels.com guest review
1 night business trip Feb 18, 2015
Alfred
US
4.0 / 5Excellent
"Quiet hotel in a busy area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, definetly good for long stays, room had pans with stovetop and dishwasher with full refrigerator. Hotel was very quiet even though it was a sold out night. Only complaint was bed was a little stiff requires more padding
Genuine Expedia guest review
Other trip Feb 23, 2015
renee
US
3.0 / 5Good
"show in Phenix"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
There were a lot of trailers and campers being stored in the parking lot.
Genuine Hotels.com guest review
3 night business trip Feb 18, 2015
nancy
US
4.0 / 5Excellent
"Great stay at Hawthorn Suites"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great 5 day stay at this motel in Chandler Arizona. Price was very reasonable for a 2 room suite with complete kitchen. Staff was very friendly and helpful. Enjoyed the pool area daily. This facility does have grills available for use, did use one time. Only one of 2 grills was in working order, so did have short wait to use. Breakfast area was very pleasant, food was excellent!! Liked have laundry facilities available, did use 1 time.
Genuine Expedia guest review
Other trip Feb 23, 2015
Mary
US
3.0 / 5Good
"Did the job nicely."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel was okay. Had 2 bedroom king suite with fold out bed. Pleasant. Did the job we needed. Breakfast everyday was okay. Some variety to the buffet but pretty similar each day. Only thing we missed was some peanut butter and mini sweet rolls. Couch cushion was ripped. Stingy with towels. Breakfast staff very pleasant and thorough. Front desk not so much.
Genuine Hotels.com guest review
4 night family trip Feb 14, 2015
A Traveler
US
4.0 / 5Excellent
"Stay vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
the staff was great, room was nice. Bed was uncomfortable
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Joseph
US
5.0 / 5Outstanding
"Pleasantly surprised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My family and I had a quick business trip to make and booked the room last minute. We were extremely pleased with the location and all of the surrounding shopping and access to the highway. The room was quiet and conveniently located close to the breakfast area.
Genuine Hotels.com guest review
1 night business trip Feb 12, 2015
Darla
US
5.0 / 5Outstanding
"outstanding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff was friendly and helpful. The room was amazing and comfortable. The hallways smelled a little musty is my only complaint. I highly recommend this place.
Genuine Hotels.com guest review
3 night trip Feb 13, 2015
Terry
US
4.0 / 5Excellent
"Good hotel for the money"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall very enjoyable. Good price for Valentines weeks. Staff very friendly and breakfast very good. It was odd to have our key cards stop working before we checked out (30 minutes before mandatory checkout). Still great value
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
2.0 / 5Fair
"Not bad, but expected better."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
There should not be smoking rooms near non smoking rooms. We could smell it in our non smoking room. The pool and hot tub was nice. The room could use some renovating. The bath tub needs a good scrubbing. Breakfast is average but nothing great. All the hotels are pricey in the area and this is about midway. If you want a really nice room you'll have to pay for it.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Good area close to everything we wanted"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We were pleasantly surprised with the hotel nice people good breakfast and nice pool, would certainly go back again and stay longer
Genuine Expedia guest review
Other trip Feb 15, 2015
Judy and Larry
US
4.0 / 5Excellent
"SB"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good location ,breakfast .Not that far from the airport.
Genuine Expedia guest review
Other trip Feb 9, 2015
Ziggy
US
4.0 / 5Excellent
"Superbowl stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was very helpful and courteous ...rooms are large and the bed was exceptional....located in an area of many nice and close restaurants...Having the U.S. Egg restaurant next door was just a great extra...
Genuine Expedia guest review
Other trip Feb 8, 2015
Doug
US
3.0 / 5Good
"Just OK"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The room was neat and clean when we arrived. The shower head was just a trickle of water. My husband took off the shower head and cleaned it. It made a huge difference. We never received maid service during our stay. They had a system of putting a piece of paper under the door if you missed service in the am. The paper stated that we needed to call the front desk and let them know when they could clean. I did this every day and still did not receive any service. Complimentary breakfast was good to have available.
Genuine Expedia guest review
Other trip Feb 8, 2015
joyce
US
5.0 / 5Outstanding
"Great staff!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff was very accommodating. We had early tee times for golf and they let us in to the breakfast area a few minutes early to help us make sure we got to the course in time. The breakfast was very delicious. The beds were comfortable and the entire stay was very enjoyable. By the way, the golf was fantastic!
Genuine Hotels.com guest review
Response by Hawthorn Suites by Wyndham Chandler/Phoenix Area
Thank you so much for taking the time to provide us with your feedback. We know that it is human nature to be more apt to write a complaint when something goes wrong compared to taking the time to send a compliment when expectations are met, so we always appreciate when a guest takes the time to share their positive experiences. I will be sure to share your comments with our staff and we hope you visit us again!
3 night trip with friends Feb 2, 2015
Stuart A
US
1.0 / 5Poor
"Beware..."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Room wasn't clean, building is old and smells like mildew, and my car was broken into.
Genuine Hotels.com guest review
2 night romance trip Jan 31, 2015
Shawn
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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