"Great for extended stay"
This hotel is located on the southern edge of the Phoenix metro area. Close to airport and many area attractions. All rooms are suite set-ups, with equipped kitchens including cooktop and dishwasher. While not overly large, the room had everything we needed. Staff were friendly and helpful. The hot breakfast has a good variety of foods to choose from. […] Our only concern was that there apparently are no rooms with 2 queen beds - just king bed suites that may or may not have a sofa sleeper. Read moreGenuine Hotels.com guest review
"Really hard bed"
The hotel was fine, but the bed was a rock. Very uncomfortable.Genuine Hotels.com guest review
"Hawthorn Suites by Wyndham Chandler"
Stayed two nights. Hot breakfast was good and fairly extensive with waffles and on one morning it was biscuits & gravy. The room was good size and it appeared the renovations were made about 5-7 years ago.Genuine Hotels.com guest review
Did not get clean towels and maid left her cleaning stuff in the roomGenuine Hotels.com guest review
The hallway was dirty and had a bad smell. Room was clean, bed a little too firm for my comfort. Sofa bed was horrible. The breakfast was ok with srambled eggs, sausage/bacon & potatos; A small selection of bread to toast, english muffins & bagels; Juice , milk, yogurt & cereals.Genuine Hotels.com guest review
"Convenient and friendly service"
My stay was fine, considering I was in Chandler on business and it was convenient for where I had to go. The suite was ample, though I didn't need all that room for one person. However, the lighting in the bathroom was low, the pillows were lumpy, and the breakfast was less than satisfying (egg and bacon substitute?)I really expected a bit more for […] the money. The service was very friendly, and the bed was fine.I'm sure the pool was lovely but it was too cold to use it and I had no time. In general, it served the purpose. Read moreGenuine Hotels.com guest review
"We came back again!"
We stayed here a year ago on our anniversary. We liked the room layout (my hubby has trouble sleeping sometimes so he can go to the other room and not bother me), but there were some repairs in the room that needed done. This year the room we got was in much better condition and was classy. They gave us a room with a view of the pool when I requested […] "their best room" since it was a special occasion. It was great. The staff was flexible with the cleaning times and helpful when we needed something. We are already looking forward to our next stay :)!!!! Read moreGenuine Hotels.com guest review
"Great for the price for a family"
For a family of 4 that did not want to get cozy in a standard hotel room this was a great deal. A mini apartment of sorts. A full kitchen with a full size refrigerator was a blessing as we stayed here for 3 nights and 4 days allowing us to make a meal or two. The living room was spacious and each of the 2 bedrooms came with its own tv if you wanted […] some me-time. The free wife and complementary full breakfast were good add ons. The only negative was the carpet and strange odor in the room. It's an older building that tthey are upgrading but new carpet will make this place a ++ stay for a family. Staff was courteous and friendly. Read moreGenuine Hotels.com guest review
Hotel was clean on arival however asked 2 days for xtra pillows and never got. also 1 day glasses not cleaned and dirty towel left on sink and garbage not emptied. Breakfast was just so so.Genuine Hotels.com guest review
We arrived early at check in, hoping that they would be able to accommodate us. The front desk clerk was very helpful, and even called me as soon as he had an available room (This was 01/18/2014). The extra assistance was GREATLY appreciated, especially since we had a race to get to! Will stay there again!Genuine Hotels.com guest review
"Smells like an ashtray"
It was a great location and a cheap price. But our room even though it was non smoking smelt like it used to be a smoking room. The water came out brown from the faucet. The room had been neglected for quite some time. Countertops were coming off, the fridge handle fell off. It needs some work.Genuine Hotels.com guest review
Average motel at best; We won't stay there againGenuine Hotels.com guest review
"Was Not Impressed"
Reviews were iffy but decided to give it a try. Had to wait 20 minutes to check in because their system was down. As it turns out, clerk messed up my check in and my key didn't work the next day so had to go back to the lobby and redo credit card. Ladies, there's no elevator so if you don't want a room on the first floor, you'll have to schlep your […] suitcase up the stairs. Also the parking lot is so dark, I couldn't even see my key fob to lock the car. Room interior was shabby, missing bullnose on counter, trim missing on cabinets. Could do with a make over. Free wireless internet was hit or miss, sometimes couldn't connect or would drop. Folks working there were very nice and apologized but they shouldn't have to do that. Having fridge and microwave was nice but probably not worth the price. Read moreGenuine Hotels.com guest review
"nice room layout"
We were not in the hotel much more than to sleep, but our room was missing many kitchen supplies such as glasses. The beds needed better mattresses.We did not get to the breakfast. It was not a spacious room but a nice compact layout.Genuine Hotels.com guest review
"Nice beds, but may want to get your own breakfast"
The two king beds were great for our family of four. Room was quiet. Loation was perfect for our event. The living room was good for doing homework. The breakfast was problematic in that they stopped making eggs 1/2 hour prior to closing, leaving a lot of disgruntled customers. They second day we didn't want to battle so we just picked up b'fast at […] Starbucks.Front desk staff was cheerful and helpful. Read moreGenuine Hotels.com guest review
did not appreciate dope smoking people in the pool area as there were kids aroundGenuine Hotels.com guest review
"Very nice hotel--close to my daughter's house."
Enjoyed our stay.Genuine Expedia guest review
It was nice to have a bedroom separate from the kitchen and sitting area. The bed was a little too firm for my taste, but the shower was great. The breakfast was tasty, hot, and fresh. The only major issue was that the A/C filter in the ceiling intake was caked with dust and needed to be changed. When we first turned on the A/C, dust came blowing out […] the vents. The hotel was good overall. Read moreGenuine Expedia guest review
Was like having a mini apartment during our stay and visiting family. Full kitchen an desperate bedroom so I got to sleep in while my husband got up early.Genuine Hotels.com guest review
"Easy access to freeways and casino"
Great room, stocked kitchen and very comfortable bed!!Genuine Hotels.com guest review
What's the point of having a couch when you can't sit on it from all the stains and burns. The smell was horrible, and I walked around for about 20 minutes and the carpet left me feet black! I will never be backGenuine Hotels.com guest review
"Nice hotel, house keeping was lacking"
Nice hotel, front desk staff very cordial. House keeping neglected to service our room on the 2nd day. Didn't find out until we got back to the room late at night only to find the room unserviced.Genuine Hotels.com guest review
Pool was wonderful salt water. Room very clean ,staff friendly. A very nice stay. Thank You Bob.Genuine Expedia guest review
"Very Comfortable Place!"
Hotel staff were helpful and courteous, and always available. Rooms were spacious and very clean, with easy wifi access. Everything in bathrooms and kitchen worked flawlessly. Morning free breakfast was tasty and they changed the menu slightly every day so it did not get boring. I would be happy to return for another stay!Genuine Expedia guest review
The suite was spacious and well set up (although one of the outlets didn't work), but I could hear when people walked down the hallway, when the old guy in the room next door coughed, and it seemed as if every time anyone in the building ran a shower or flushed a toilet, I heard that too. Landscaping is nice, breakfast was good but not great...I was […] expecting a better overall hotel. Read moreGenuine Hotels.com guest review
The hotel was situated perfectly in the middle of everything we had planned for our vacation. The rooms were small but comfortable. I would stay here again.Genuine Hotels.com guest review
"Nice place for a staycation."
We stayed at this hotel for a girls weekend staycation. There were 5 of us and we stayed in a 2 bedroom suite. It was roomy enough for all of us and our stuff. Really took advantage of the full size fridge and the large counter / bar. The cab ride to the casino was only $6!! Will definitely stay here again.Genuine Hotels.com guest review
Hotel is dated. First room had an odor, so they switched us to another room which was ok.Genuine Hotels.com guest review
"Nice and quiet"
Our stay at the Hawthorn was good and quiet. However the water pressure is horrible in the shower, maybe it was like that in only our room. The breakfast had a good spread but the one day I ate, the waffels were out of order. Other than that, our stay was pleasant.Genuine Expedia guest review
It was greatGenuine Hotels.com guest review
"Close to everything. Great staff. Great hotel."
Staff was extremely helpful and friendly. breakfast was good and everything was clean.Genuine Expedia guest review
ExcellentGenuine Hotels.com guest review
"What a great hotel!!!"
We stayed in the 2 bedroom suite and this was an amazing stay!! The staff was excellent and the place was so well kept! The room was beautiful and everything in it seemed new! Great place to stay and the price for what we got was amazing. Even the breakfast was excellent.Genuine Expedia guest review
Response by Hawthorn Suites by Wyndham Chandler/Phoenix Area Dear John, Thank you for taking the time to comment on our hotel. I am so glad everything met your expectations. We hope you come back and stay with us again soon.
"(Read) Hawthorn suites by Wyndham Chandler/Phoenix"
Had 2 rooms, both were not well cleaned, funk smell in them, drain in tub didn't work, hairs everywhere. I was scared to lay on the bed.Genuine Hotels.com guest review
"Very old and out dated"
The location was good but the building and rooms are in need up updating and repairs. Staff is great.Genuine Hotels.com guest review
The building I was placed in reeked. It may have been a cleaning fluid to get out the smell from cigarettes. This place is not nice.Genuine Hotels.com guest review
On a 1 to 10 rating 10Genuine Hotels.com guest review
"Always very satisfied"
We always stay at the Hawthorne when we are in the phoenix/Chandler area. Very spacious and always have the politest staff.Genuine Hotels.com guest review
"Close to local shopping & dining"
I always stay here when in Phoenix area as it is close to the things I do. My only complaint is that the keycards for the rooms stop working about an hour prior to checkout time. Their excuse is that is has something to do with Daylight Savings time. Not a good answer. It has caused an inconvenience the last two times I stayed.....having to have a card […] reprogrammed so I can get back into the room to retrieve the rest of my belongings. Otherwise, I love the place. Read moreGenuine Hotels.com guest review
Only negative feature was that the complimentary breakfast was cold. Menu was fine but nothing was warm.Genuine Hotels.com guest review
"Very clean suites."
Hotel staff was very friendly and helpful. Good breakfast. Bed and sofas are just a little bit too firm, but still good. Overall a great experience.Genuine Expedia guest review
"Nice hotel but..........."
Nice hotel. Was the cheapest option I could find for my stay. Rooms very nice but there was a smell of stale smoke in the building. They clearly have had people smoking in the rooms at some point. Apart from that, I would recommend staying here.Genuine Expedia guest review
"Great family stay!"
This is an older hotel, and as such, the decor is a bit dated. But, looking past the cosmetics of the place, it's really wonderful. The staff went above and beyond to look up information, printing out maps and coupons for us as well as allowing us to check in early and to pick a room location that would suit us best. The room was clean, the beds were […] comfortable (even the sofabed), and the breakfast was fresh and tasty. The kitchenette was well stocked with dishes, full sized fridge & microwave came in handy. We enjoyed the pool and the fitness centre looked good even though we didn't take advantage of it. Read moreGenuine Expedia guest review
1 of 2 tv in my room didnt work. they told me they will fix it before i return in d eve, which didn't happen. only Waffle make was broken. no one picked up call for 5 mins when i was about to check out. which added waiting time & delayed my checkout process.Genuine Hotels.com guest review
"We'd stay again"
Staff was very accomodative. Pool was great, breakfast was deelish and varied enough that we didnt get bored with it. Room had a small odor in it when we first entered-but we got used to it. Only complaint I have is there was only 1 plate, 3 forks, 1 bowl. Hard to make a mnii meal with those tools!! We would stay again if in the areaGenuine Hotels.com guest review
"Dirty and old"
It was dirtier that I expected and the part of town is sketchy at bestGenuine Expedia guest review
"Convenient place to stay"
My family members & I usually stay here. It's conveniently located for us & the family we want to see & the shopping we want to do. We love the suites - makes it really nice for all of us to stay together instead of separate rooms. The rooms are always really clean & the staff is friendly.Genuine Hotels.com guest review
"Great hotel for the price!"
We needed a 2 bedroom suite with a hot breakfast. The bed wasn't the most comfortable for me but great for mom. The breakfast was ok. Basically eggs and bacon or sausage and waffles everyday. The pool was clean and nice. Customer service was very friendly and accommodating. We were centrally located to all of the things we wanted to do. We would definitely […] stay there again. Read moreGenuine Hotels.com guest review
Room was nice but hot. The a/c was set at 84 in Arizona not very good. Took about 4 hrs to cool down breakfast in the morning was not good at all.. Eggs were very watery, no ice machine and the 2 hotel personnel were not helpfulGenuine Hotels.com guest review
"very convienent location"
Enjoyed it very much. Nice and roomy suite.Genuine Hotels.com guest review
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