Had a pleasant stay. Hotel staff was friendly, rooms were in great condition.Genuine Expedia guest review
We so enjoyed our one night stay n the breakfast was wonderful. We will definitely be returning n staying longer. The most comfortable bed I've ever slept on at a hotel!Genuine Hotels.com guest review
"Enjoyed our stay!"
Spent one night in Sacramento on our way to LA. This was the perfect location, close to downtown and the water. Very clean and friendly. Reasonable rates. Large room with lots of amenities. Would stay there again.Genuine Hotels.com guest review
the hotel is too old , the carpet is smell , but the service is exellent ...thanks,Genuine Expedia guest review
"Pretty Good Hotel"
The hotel was clean, the staff was friendly, free parking, free wi-fi, free breakfast. There's a Denny's almost directly across the street, a McDonalds half-a-block away and the freeway is just around the corner so it only took 10 minutes or less to get to the Convention Center. The only negative was that the neighborhood was a little questionable.Genuine Hotels.com guest review
The hotel staff was great, no complaints. The bed and pillows were more comfortable than home. Quiet even though our room was by the pool. The breakfast was worth going down for. Overall a very nice visit will return next time we are in Sacramento and need a room.Genuine Hotels.com guest review
"Lots of space"
Good breakfast always fresh,stay for 3 nights and rooms were always made and fresh towls and new sampoo and soap. Nice kitchen lots of parking the beds were that new foam type and pillows prefect. Will stay here again.Genuine Hotels.com guest review
The hotel overall was surprisingly nice. The room was big enough for my family of four, two adults and two kids (3yr old & infant) they also have a baby crib upon request but its really just a pack and play. Nice little kitchen but not really meant for cooking a meal it does not ventilate very well that said your on vacation so who wants to cook anyways. […] The tv was great flat screen and had a bunch of channels. The bed was actually pretty comfortable complimented with a nice down alternative duvet! Air conditioning worked really well and I didn't realize how much I appreciated that the widows were faced opposite the hallway/ entry way. It made me feel a little safer and reagurding security you also needed a key card just to enter the building to our rooms and there were cameras everywhere! The neighborhood does have a lot of homelessness and abandon buildings but that being said it was just the neighborhood did not really reflect the hotel itself. The breakfast was actually the highlight of the whole stay! It was a full breakfast buffet! They had your typical begals, muffins, fruit bu what did it for me was the waffle maker, eggs, hash browns, sausages, yogurt, oatmeal, toast, juice machine, and all kinds of creamer for your coffee and tea! They also have a descent size pool with a small hot tub. Overall I will definitely stay at the hawthorn suites again whenever I am in the sacramento area. Read moreGenuine Hotels.com guest review
"Good Hotel Very Affordable"
My wife and I enjoyed out stay at the hotel. The staff were very friendly. Breakfast was very nice. Great value for money!Genuine Hotels.com guest review
"r stay and wo"
This was a lovely hotel we enjoyed our stay we will. Choose it the area Thank youGenuine Hotels.com guest review
The room was very nice. The position of the TV relative to the bed was quite odd. My husband and I didn't like that at all, the tv was way in the corner of room, you completely had to turn your head. The hotel rents their rooms on a monthly basis, college kids, didn't love that idea. Sunday morning woke up to the fire alarm going off because someone […] was cooking in their room. Read moreGenuine Hotels.com guest review
"Good value, some minor issues."
Large room, high ceilings on 3rd floor. Friendly, helpful staff, but when I checked in at 3:15, I was given a room that was not yet clean and had to wait in the hall 10 minutes. Another day I got back to the room in the afternoon and needed a shower, so I put out the "Do not disturb" sign. I was on the phone when a cleaner knocked on the door to ask […] me if I planned to check out that day. Better communication between desk and cleaning staff would have avoided both issues. Maintenance needs improvement. I had an outlet with no cover. The faucet leaked a lot when it was on fully, The floor lamp switch was worn out. The guest dryers had broken pieces and left things quite damp after 45 minutes. The HVAC knobs were broken, but I could still adjust the temperature. The bed was very comfortable and there was a power strip on the desk for charging. WIFI was fast and free. Printing in the business center was free. Breakfast was good, with everything from waffle machines to eggs and sausage. Shuttles to the downtown convention center were provided. It's a short drive to the convention center on street roads or freeway. The jacuzzi and pool were nice. I stayed over a week for a conference, and would definitely stay there again. Read moreGenuine Hotels.com guest review
"Quiet and spacious hotel"
The hotel is very stretched out and spacious whereby you walk outside to get to different wings. There were many plants along the pathways. It almost seemed like an apartment complex. It was very quiet and I had no disturbance by noise. There is a very nice pool and hot-tub. The complementary breakfast is truly "hot" and comes with bacon/sausage, scrambled […] eggs, potatoes and waffles. They also had complementary shuttle rides to the convention center which was a huge plus! Read moreGenuine Expedia guest review
"Would stay again."
The room was nice and clean, comfortable bed. Really liked the full kitchen. It was stocked with pans, cups, plates and utensils. The room did not smell and the hallways have new carpet. Would recommend this hotel, the price was good too.Genuine Expedia guest review
"History takes it Toll!!"
Ten years ago this was my Hotel of choice in Sacramento, nice big rooms, three major restaurants across the street. Today, restaurants are all closed (except Denny's) iron gate surrounds the Hotel (a little scary). Area is primarily Industrial, for a dinner meal (unless Denny's is your style) is miles away. Room is still nice, clean, staff friendly. […] Probably my last stay. Read moreGenuine Expedia guest review
Stay was excellentGenuine Hotels.com guest review
"It was an absolute delight."
My room was next to the pool, and the curtains didn't close all the way, allowing bright light into the room early in the morning. This was my only problem. Otherwise, I was pleased with everything, including the free continental breakfast as well and the Happy Hour. The staff was so friendly, professional and helpful in every way. I loved it there […] and will definitely return whenever I visit Sacramento. Thanks to you all. Read moreGenuine Expedia guest review
Nice hotel. Great breakfastGenuine Hotels.com guest review
"dated, but clean and very affordable"
We stayed 5 consecutive nights and were pleased with the service and cleanliness. Breakfast is included and is very good.Genuine Expedia guest review
"Fine for a night..."
I needed a hotel in Sacramento really fast for not that much money, and I'd stayed here before without any complaints. This time, however, I was in one of the buildings off to the side (F) rather than the main one, and honestly, I saw some odd characters hanging out nearby. The hotel seems aware of this because they have signs in their parking lots […] that say, "Not responsible for theft." The room itself was fine...except that I got up in the middle of the night to use the bathroom and there was a centipede crawling across the floor! Read moreGenuine Expedia guest review
The copious and well prepared breakfast excels by its variety (changes everyday) and hours of operation: 6-9AM!Genuine Hotels.com guest review
Easy access off/on freeway.Lovely large rooms,nice pool.Great breakfastGenuine Hotels.com guest review
"staff didn`t understand prepaid park n fly idea"
When my son and his new wife arrived to stay for a park and fly with 10 days of parking already confirmed. The were charged additional $50 for park n fly and $50 more for deposit. After showing the confirmation paperwork they said they would be credited in a day or two. It was more like 3-4 days. This was the beginning of their honeymoon trip with $100.00 […] less than they had planned on and on a very tight budget. Read moreGenuine Hotels.com guest review
"Great value for the price."
After staying at quite a few different hotels near Sacrament downtown, I am settled with this hotel. Sure, this is not a 4-star hotel, but for the frequent business traveler like myself, Hawthorn Suites provides the everything that I need; large room with a kitchenette, comfortable bed, free breakfast with variety, pretty decent fitness center, free […] shuttle service, etc. The best value at a very affordable price!LA Read moreGenuine Hotels.com guest review
"nice size room"
The room was very spacious and clean. the breakfast was delicious.Genuine Expedia guest review
Nice room, good breakfast and nice pool.Genuine Hotels.com guest review
"Everything I could want and more"
Free local Shuttle service excellent,. We used thie shuttle to go to the Old Sacramento area and Convention Center. The breakfast options excellent with waffles, eggs, sausage,potatoes, fruit etc. Pool and whirlpool great temperatures. This would definitely be my recommendation for a hotel to explore Sacramento !Genuine Hotels.com guest review
Enjoyable. Great room and breakfast was excellent.Genuine Expedia guest review
Friendly, helpful staff and ample size rooms with the convenience of a kitchenette. Breakfast buffet was generous with a large number of choices. Unfortunately, the weekend we stayed there was also a motorcycle group that revved their engines until after midnight & did some pretty serious partying.Genuine Hotels.com guest review
"A very nice place to stay"
I usually stay here when I am in town because the service is great and the hotel is right where I need to be for what I am doing. I am glad there is a hotel this nice in this neighborhood because it isn't the greatest area. But it is where I need to be and I am greatful for a place this nice.Genuine Hotels.com guest review
Don't have much to say, other than my overall grade is already shown….not greatGenuine Expedia guest review
The breakfast is really good. Great place to stay!Genuine Hotels.com guest review
"Close to airport Free shuttle very convenient"
I think I would recommend this faciility to airport travelers also kid friendly with nice size pool and jacuzzi. Hot breakfast excellent and included.Genuine Hotels.com guest review
"Stay over in Sacramento"
Arrived in Sacramento too early for check in and hotel staff recommended some local site seeing till they got a room ready. Called my cell when the room was ready. Excellent rooms and great Happy Hour! Look forward to another stay.Genuine Expedia guest review
When we visit Sacramento, we stay at Hawthorn Suites. We enjoy the friendly and helpful staff. The breakfast choices are good too.Genuine Hotels.com guest review
This is an old facility which is not well maintained. The pin in the handle fell off in my hand when I tried to open the entrance door. The knobs for the shower were loose. It needs much better maintenance. The rooms were clean and the staff friendly. The restaurant across the street has wretched food at outrageous prices. I definitely recommend not […] going there. Read moreGenuine Expedia guest review
This facility needs lots of maintenance. It's falling apart.Genuine Expedia guest review
it was good for the priceGenuine Hotels.com guest review
"Comfy Bed & good breakfast"
Overall a nightmareGenuine Hotels.com guest review
"Good for the price"
On the positive side: Easy to get to downtown for this hotel, good breakfast, plenty of food, free parking, kids enjoyed the pool & hot tub, friendly staff. On the needs improvement: staff placed a group meeting in the conference room right next to the pool?!? We did our best to keep the kids' volume down, but they're KIDS at a pool! Still we had 4 […] staff people asking us to keep it down. Annoying. Room was clean, but on the small side. Security latch was hang ogling off upon arrival,but was fixed after a request. Overall an ok place to stay. Read moreGenuine Hotels.com guest review
"Won't book here again"
This Hawthorne Suite was not like any other we have stayed. There was no inside access to the rooms - the stairs were outside and there was one elevator, also outside, per every 2 buildings. There was debris and food garbage on the stairs during our entire 4 day stay. Everyday we had to chase down the housekeeping staff to get coffee, or cups, or a […] complete set of towels. The bath counter, bar counter and also tub had some kind of coating on that was peeling and chipped The front desk staff was helpful and courteous and the beds are comfortable but we would never book this hotel again. Read moreGenuine Hotels.com guest review
The only problem I encountered was noisy children running up and down the hall at 9:30 PM. After along travel, we were ready for sleep. I planned to call the front desk at 10:00 PM but I fell asleep. :)Genuine Hotels.com guest review
The front desk staff is the BEST ! We've stayed here before and it's always a treat. Had the grandchildren this time and the youngest was really impressed with the fact that he could get hot chocolate "anytime he wanted it" in the lobby. Location is great especially - if you're heading North on I-5.Genuine Hotels.com guest review
Old - pictures lie a bit about reality. Not a bad hotel but far from three star.Genuine Expedia guest review
A little dated but lots of space and comfortable. Bath could use some updating.Genuine Hotels.com guest review
"Close to Airport"
Air conditioner noisy! Water to the rooms warm. Breakfast was very good.Genuine Expedia guest review
"One time only"
Rates were inexpensive but you get what you pay for. Would not stay here againGenuine Expedia guest review
"on our way to South Lake Tahoe and Reno"
we booked 2 rooms to stay on 06/14//2014 for 2 double beds in each room. Unfortunately, when we arrived only 1 SINGLE king size bed is offered for each room. Other than that hotel staffs , room is ok but bathroom is bit compact.Genuine Expedia guest review
Facilities were fine, rooms were clean, breakfast was pretty good. If you don't need anything beyond that, this hotel is pretty good. However, this hotel is seriously understaffed. All the staff I encountered were friendly, but they are clearly spread too thin (and will tell you as much). The first indication is how sometimes they can't answer the phone […] or will answer and immediately put you on hold for 3-5 minutes. The lines at the desk are also pretty long. The worst, though, if you are staying here for a convention, is the shuttle service. When they finally answer the phone and/or take you off hold, they will give you an estimate of when the shuttle will arrive, and it might be accurate, or they might have had to cancel one of the shuttles because the driver had to take care of a leaking pipe elsewhere on the property because he is also the plumber, but they won't tell you this until you've been waiting for 40 minutes and call to ask where they are for the second time. This hotel is convenient to a bus stop, is a 10 min cab ride from downtown, and has free parking, so you're probably better off working that into your plans than relying on the shuttle. The only other problem I had was that I booked a room with two beds through hotels.com and called the hotel to confirm the room, but was then told they only had 1 bed when we showed up to check in. Oh, and the keycards not working seems to be a common occurrence. Read moreGenuine Hotels.com guest review
"Old Hotel and rusted furniture"
I stayed for two nights for business. I travel pretty often for work. I saw the oldest furniture that I have ever seen in any hotel. Even towels were old. While sitting watching TV late night, I had a bug on my shoulder. Overall, the room cleanness was awful.Genuine Expedia guest review
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