A good value. Only complaint was the maid service was not complete; appears they only pulled up covers on bed on one of the days; no exchange of towels etc.Genuine Expedia guest review
"Great hotel for the price, awesome breakfast!"
The only complaint we have is that the whirlpool/spa by the pool was out of service during our stay.Genuine Hotels.com guest review
Good value for money. The room was fine, the wireless internet worked, the desk service was good, and the breakfast included hot items like scrambled eggs and sausages. The hotel is only minutes (by car or bus) from downtown. The hotel's neighborhood has deteriorated and the decent nearby restaurants have closed in recent years, but I never felt uneasy […] during the day. Read moreGenuine Hotels.com guest review
"Good nights stay at great price"
Let us check in early (9:40 AM) after red-eye flight, airport pickup and delivery, took us to Old Sacramento and picked us up in the evening, shower needed maintenance, TV had no controller and hotel guy had problem getting it to work, finally got it working (satellite TV), price was great (special rate thru Hotel.com)Genuine Hotels.com guest review
Not too bad, overall this hotel was average. "Kitchenette" in our room not really a kitchenette at all. Was a countertop with a small refrigerator and a microwave. No utensils, no plates, no cups, etc.Genuine Hotels.com guest review
The room was pretty clean. The halls smelled like pot. My daughter's bathroom smelled like someone smoked pot in it and there were pot ashes in the tub. Overall the hotel grounds were dirty with Mc Donalds bags and cups all around. The area is loaded with homeless people.Genuine Hotels.com guest review
"Great Hotel !"
We rented three suites for the weekend and had a great stay. It is located near downtown and walking distance to night life attractions. Rooms and bedding were very clean. The only draw back was the people hanging around the gas station in the corner.Genuine Expedia guest review
Toilet seat was broken. The sink drainage was not workingGenuine Hotels.com guest review
Great hotel! I enjoyed the full breakfast buffet in the mornings, the pool, the basketball court, and the cleanliness of our room! Having a microwave and fridge in the room was also a big plus! They kept all towels stocked the staff was very helpful and polite! Thank you for the pleasant experience!Genuine Expedia guest review
They gave me a room by entrances..too loud ..guests hanging around outsideGenuine Expedia guest review
"A great stay"
The stay was great took a shuttle to concert, very nice driver and great service all aroundGenuine Hotels.com guest review
Loved it. Had a problem with the air conditioner and they fixed it right away, and told us we could switch rooms if they couldn't fix it. Everyone was very nice. The restaurant, Sekau, that was across the parking lot was excellent.Genuine Hotels.com guest review
Great value for the money. Nice breakfast. Good sized room, beds were a little hard.Genuine Hotels.com guest review
Bed was lumpy, and room had strange odor. Great price thru expedia.Genuine Expedia guest review
Only real complaint is that there was no bottled water in most of the vending machines and the one that usually had it was sold out.Genuine Hotels.com guest review
"Close to Old Sacramento and the railroad museum"
Very pleasant with a filling and tasty breakfast. Better than I expected. Room was clean and well cared for. Refrigerator didn't work and a repair person was dispatched almost immediately and got it working. We were extremely satisfied with this really nice hotel. Thank youGenuine Hotels.com guest review
"Only 1 issue otherwise good place to stay"
Only thing not pleased with was TV was not in bedroom, only in living roomGenuine Expedia guest review
Although we stayed one night but the suite has kitchen and fridge and stove that would be wonderful for long vacation stay. The room is quite spacious and the King bed is very comfy. Breakfast is a plus. Feel very secure.Genuine Expedia guest review
"Clean, comfortable, good free breakfast"
Room was just repainted. The bed was awesome but the feather pillows were too soft. We will use the Hawthorne Suites in Sacramento the next time we come to Sacramento.Genuine Expedia guest review
"good for a family but not so as a couple"
The coverings on the bed appeared not fresh, the linening wasn"t changed and spots on dirt on the pillow cases. Wasn't happy with the linen and the appearence of the front of the hotel was really aturn off. The curtain on the front of the building, all the curtian was torned,curtains tied in knots and just look harbor. I don't know if the front rooms […] are gettin remodeling or what, but I was very disappointed with the appearance until we told ourselves that this not the place for us..We are also valued owner of Wyndham. The customer service was good and the breakfast was plenteous and good. Read moreGenuine Expedia guest review
A little battle worn, but overall generally clean, good location, great full breakfast and a fantastic price. I would definitely stay there again.Genuine Hotels.com guest review
The breakfast buffet is great for families; large variety to choose from.Genuine Expedia guest review
"The only negative"
Great location, great place to stay is you are traveling by air, but a terrible recent choice of television service by Direct TV. gGenuine Hotels.com guest review
Although this hotel may be considered part of "Downtown Sacramento" it is hardly close. The condition of the hotel was poor, our door had difficulty opening, and the hotel was rather noisy. Overall, I was rather disappointed.Genuine Expedia guest review
"close to airport, old town sacramento"
Overall the hotel was nice, clean and priced right. But the biggest problem was with our keys to get into our room. We had to go back 5 or 6 times to get a key that worked. Very frustrating!! They had to keep reprogram our keys. Other then that, it was great.Genuine Hotels.com guest review
"Front Desk Personnel Need Training in Common Sense"
We were put in a newly painted room. When we were assigned to it the front desk even told us that it was not quite aired out. We went to it and found out we could hardly breath the fumes were so powerful. We were assigned another room. We could not contact the front desk from our room because the phones were not working. We needed a wake-up call to […] catch our flight in the morning so we got out of bed went downstairs and told them about the phone. They told us that we did not know how to use our phone, but wrote down in their book that they would give us a call the next morning. NO CALL CAME the next morning. When we left we went to the front desk and we told them that we did not get called. They told us that the phones were not working so they could not call us. "Really?" It does not take a rocket scientist to figure that out. They could have come up to the room to tell us. There is more, but I think you get the picture! However, the ladies that cleaned the rooms were fantastic with great personalities! It was also a decent location with restaurants nearby. Read moreGenuine Hotels.com guest review
Hotel was nice. We were told the room had 2 queen beds and a bunk bed. The bunk bed was not present and the phones did not work. The hotel was going through construction so I can understand the phone line but hotels.com should not have said there was a bunk bed when there wasn't.Genuine Hotels.com guest review
"Good value for the budget minded"
Hawthorne suites have great beds, a great location, and a great breakfast. There were a few signs of aging like broken lamp and shower head, but both were addressed quickly when called in.Genuine Expedia guest review
"Comfortable & Convenient"
We were pleasantly surprised. It's not top notch, but the room was spacious, clean and conveniently located near the areas in which we needed to be. We also liked having the kitchenette; it came in handy for storing and preparing things for our toddler. Being able to store ice cream for a midnight snack was wonderful. We had an enjoyable stay.Genuine Hotels.com guest review
Great time. The only problem I had was every time I left somewhere and came back to the room, my room key would t work. I must've had 8 keys by the time I left :((Genuine Hotels.com guest review
"Good deal for the money"
Hotel has a tired run down feeling about it . However the hotel is in the process of upgrading their facilities. The hotel is not a "dump" and a you get a pretty good deal for the price.Genuine Expedia guest review
I found it easy to get to, pleasant staff, and am staying there againGenuine Hotels.com guest review
"Clean and Convenient"
Stayed one night and caught the free shuttle at 4am for an early flight out of SMF. Perfect for this purpose. Good staff, great driver, very helpful.Genuine Hotels.com guest review
"Wait until it is remodeled"
Hotel is under renovation. The building I was in was plagued with smells from paint and I presume adhesives. The last night of my stay I could not take it any longer and had management move me to another building. The staff was courteous and tried very hard to please, but the physical plant is in rough shape.Genuine Expedia guest review
"Close to the airport"
We stayed at Hawthorne Suites the night before we left for vacation. Had an early flight and it was so convenient. Shuttle to the airport and allowed us to leave our car. Restful way to start our trip, and a great breakfast. Thank you.Genuine Hotels.com guest review
"Good hotel for the money"
This hotel is not in a 'bad' part of town as some reviews have suggested. I stayed here with my boyfriend and we thought it was fine. No homeless or seedy people around. The hotel was well lit. Close drive to midtown where we had dinner plans. Easy drive in from airport. Would stay here again.Genuine Expedia guest review
Hotel undergoing renovations.. Parking lot over full due to park and fly program.. Room although old and tired was compfortable.. Breakfast goodGenuine Expedia guest review
It was great and very convenience location....very close to old sacramento and turistics places....Genuine Hotels.com guest review
"OK-if u dont need wireless & poor staff service"
Our 4 room keys carried by 4 different people got deactivated at the same time. They were away from cell phones and any other magnetic devices and carried in different pockets. I call them from the building's phone and they made me walk to the lobby in the middle of the pouring rain instead of sending someone. When I got there there was a long line […] of people and just one person in the lobby (it was around 8/9 pm). The wireless signal was very poor in both of the rooms I stayed, even though they were not next to each other but in the same corridor. They sent somebody to fix it, but the signal was still on and off. We could still connect computers to internet through wire, but any other wireless devices were not able to connect. Aside from that my stay was OK. Read moreGenuine Expedia guest review
The hotel is within easy driving distance for family gatherings during the Christmas holidays. The room is spacious with 2 queen beds for 3 adults. We appreciate the complimentary full breakfast. Easy access to freeway ramps and a gas station nearby is a plus.Genuine Hotels.com guest review
"Always Room For Improvement"
When me and my husband first walked into the room, we thought "Wow! This is a great deal." The room appeared to be nice and clean at first, but we all know how looks can be deceiving. There were make up or nail polish stains in the linens on the bad, and it had me somewhat worried as to whether or not it was even clean. Another large disappointment […] was when I needed some utensils for our breakfast, and I was looking at the dishes available provided by the hotel, and they did not look clean at all. It definitely would not be something I would eat off of. The refrigerator made an awful ticking sound in the middle of the night on and off at various hours, when I first heard it I thought it might have been a rodent until my husband convinced me otherwise. Then, I heard a somewhat large dripping sound coming from under the sink, where there had been a rather large spot of water coming from the pipes visible under the sink, that looked poorly wrapped with something that resembled styrafoam. However, all these things I have listed may not be pleasant at all, I did appreciate the quality of staff and their service. Everyone had very big welcoming smiles and attitudes, and was always happy to help you with anything you needed no matter the time of day. I would also like to commend Hawthorn Suits on the comfort ability of their beds. It was beyond wonderful to gain a good nights sleep in between traveling. I also really like the layout of their rooms, they feel more like home. Read moreGenuine Expedia guest review
"Good hotel for families and business travelers."
Very close to downtown Sacramento with easy access to freeways as well. Room was clean and to be expected for a two to three star hotel. Free buffet breakfast was good as well. Overall, good value for your money. I would stay there again!Genuine Expedia guest review
"SMALL BED-NOT A STANDARD QUEEN"
I WAS VERY DISAPPOINTED WITH THE SIZE OF THE BED. WE WERE TOLD IT WAS A QUEEN BED..BUT THERE IS NO WAY IT WAS A QUEEN. MORE LIKE A DOUBLE. ALSO THERE WAS ALOT A NOISE FROM OUTSIDE- PEOPLE JUST HANGING OUT UNTIL 2-3 AM IN THE PARKING LOT.Genuine Hotels.com guest review
"Great hotel for everything"
Very conveniently located, great service and kind hotel staff.Genuine Expedia guest review
It wasn't what it look like in the pictures. I was disappointed with my stay there.Genuine Expedia guest review
Room was nice and large for my 4 night stay. Bed was compfy. Very quiet till the last night and some inconsiderate nieghbors and door slaming. Freeway close and many restaurants walking distance. Was sad housekeeping did not refill in room coffee. But breakfest in lobby was good.Genuine Hotels.com guest review
The only glitch we experienced was a leaking lavatory faucet and parking was a challenge. They were great other than those two items. reception at 5pm with free snacks, beer and wine. Decent breakfast with scrambled eggs, bacon, biscuits, gravy, waffles, etc No complaints.Genuine Hotels.com guest review
A real bargain. Plan to stay there again soonGenuine Hotels.com guest review
Very nice hotel. The room was clean and nice. The complimentary breakfast was awesome with a huge variety. The airport shuttle was prompt with a very friendly driver. I would stay here again!Genuine Expedia guest review
"Nice room, bad staff."
There was no luggage cart, I ask for one waited 15 min, then packed it in myself. Staff did not seem concerned. Went and did my buss. When I returned at 1:30 room was not cleaned yet. The cleaning lady was leaving the floor, so I stopped her and ask. She informed me it was not on her list , gave me an odd look and left. Went to front desk and got help. […] Bad. It was noise because of construction. Must be why we got a deal. It was not in the best neighbor hood. Read moreGenuine Expedia guest review
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