All hotels in Drummondville, Quebec, Canada
1 room, 2 adults
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915 rue Hains, Drummondville, QC, J2C3A1, Canada, ‏‎866-925-8648
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4.1 / 5Excellent

Score breakdown (from 283 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.2
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3.0 / 5Good
"Promise made should be fulfilled!"
I am not impressed with the service. Was not given a room until past 4pm although I was promised by the staff that they guaranteed all guests would be given the room they had booked. So they broke the promise. If they could not fulfill the promise, then should not make the guarantee. It is a breach of trust to the guests.
Genuine Hotels.com guest review
1 night family trip Jul 31, 2015
A Traveler
US
2.0 / 5Fair
"Convenient but not confortable"
If you have to go to this hotel avoid room 105, it's noisy and the A/C blow artic air. No control.
Genuine Hotels.com guest review
1 night romance trip Aug 8, 2015
Monique
US
4.0 / 5Excellent
"Hotel close to family"
We had a very pleasant stay. The personnel was most helpful and accommodating.
Genuine Expedia guest review
Other trip Dec 17, 2014
J.P.
US
4.0 / 5Excellent
s e e n o t a t i o n s b e l o w
Genuine Expedia guest review
Other trip Nov 3, 2014
A Traveler
US
4.0 / 5Excellent
Comfortable, convenient, & pleasant
Genuine Hotels.com guest review
1 night trip Sep 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Not bad"
We stayed two different nights, one night each way of our trip, first night was great, nice room, everything was great made us decide to stop there on way back. On way back the area was busier and rooms were more scarce but we got in. Room was smaller than the first or seemingly and the view from our window was unnerving. As we peered knee level into a conference room or greeting area to a conference room. With people occasionally walking by. We felt like we were on display and kept the curtains tightly closed for our visit.
Genuine Hotels.com guest review
1 night trip Aug 26, 2014
Nick
US
4.0 / 5Excellent
"A good stopover hotel"
Close to restaurants, gas stations, shopping. The rooms are clean and of decent size.
Genuine Hotels.com guest review
1 night trip Aug 18, 2014
Ben
US
4.0 / 5Excellent
Hotel sign hiding in trees.
Genuine Hotels.com guest review
1 night trip Aug 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
What a pleasant surprise! Beautiful hotel, good restaurant ant service. The only drawback was a squeaky bathroom door :-). Right off the highway but still quiet. I would have had no problem staying several more days if we weren't on a schedule.
Genuine Hotels.com guest review
1 night trip Jun 11, 2014
Pam
US
5.0 / 5Outstanding
"Nice staff and an excellent comfortable room"
I booked through expedia, so I got there, got my key within 2 minutes, went to my room and enjoyed the extremely comfortable bed and the speedy room service. Plus, the bathroom was very clean and there was a therapeutic tub which was a nice touch!
Genuine Expedia guest review
Other trip Apr 16, 2014
Rachel
US
4.0 / 5Excellent
"Travel to Quebec"
We were traveling from upstate NY to Quebec City and it was a convinent stopover. Rooms were clean but little dated. Staff were friendly and location was right off the highway. Lots of shops and resturant nearby and good value for the price. Would stay there again.
Genuine Expedia guest review
Other trip Feb 17, 2014
mike
US
4.0 / 5Excellent
"Good place to stay when rest is needed."
Clean, peaceful, good service, comfortable amenities, good security, quick registration and check out.
Genuine Expedia guest review
Other trip Sep 23, 2013
Claude
US
4.0 / 5Excellent
"Noise issues"
Because of the layout of the rooms and ballrooms, some of the rooms, mine to be exact, are subject to hearing the parties going on in the hotel. I listened to dance music from a high school graduation party for hours!!!
Genuine Expedia guest review
Other trip Jun 23, 2013
Sunshine
US
4.0 / 5Excellent
"Good business hotel"
Good location right off the main highway, easy access to a couple restaurants.
Genuine Hotels.com guest review
1 night trip Feb 1, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"conveniently located"
Quick stay passing through on my way to Montreal. Conveniently located and worth the stay
Genuine Hotels.com guest review
1 night family trip Aug 18, 2015
EVERETT
CA
5.0 / 5Outstanding
"Overnight Stay"
Just an overnight stay on way home to Burlington, Ontario. Was pleasantly surprised with the condition of the hotel. The bed was very comfortable and it was quiet affording us a good night's sleep. The restaurant is excellent. Service and food is wonderful.
Genuine Hotels.com guest review
1 night romance trip Aug 13, 2015
Malcolm
CA
5.0 / 5Outstanding
"Hotel very comfortable. Restaurant superb."
So pleasantly surprised at the good room (king size comfortable bed and pillows). Pool was great - I did laps. RESTAURANT IS OUTSTANDING!!! I Loved Their vegetables!!! And I usually can't stand vegetables.
Genuine Hotels.com guest review
1 night romance trip Aug 7, 2015
Jennifer
CA
4.0 / 5Excellent
"A great overnight destination on a PEI journey"
For a family of five, finding good, comfortable overnight accommodations is sometimes a challenge. The "family suite" was the answer. A very decent room for the money! Two queens in one side of the suite, separated by a hallway with a bathroom. On the other side is a living-room with a pullout. Both sides of the suite have TV's and it is nicely appointed. The only downfall is the on-site restaurant and the comfort of the pullout. The food was top quality, but it is quite PRICEY ($85+tip for five...& there's a kids menu!)The pullout mattress was thinner than we've had at other Best Western hotels, but not unbearable. Just wouldn't want to do it for an extended stay! Welcoming, safe, & recommended. :)
Genuine Hotels.com guest review
1 night family trip Aug 6, 2015
Paul
CA
5.0 / 5Outstanding
"Clean, courteous, comfortable"
Comfortable Easy access from highway Two queen Friendly staff Spoke in English Great fridge Great breakfast in restaurant
Genuine Hotels.com guest review
1 night family trip Aug 4, 2015
Barbara
CA
4.0 / 5Excellent
"Great pool area"
Nice hotel with a great pool. If you have kids request a pool side room.
Genuine Hotels.com guest review
1 night romance trip Jul 26, 2015
George
CA
4.0 / 5Excellent
"very nice building"
friendly staff, cosy room, very clean, security gate for the parking was a plus for our motorcycles. thank you
Genuine Hotels.com guest review
1 night romance trip Jul 23, 2015
laporte
CA
5.0 / 5Outstanding
"Great stay at Best Western in Drummondville"
Great stay, we usually choose to stay at this hotel when we're travelling to eastern Canada. Pets are allowed for no extra charge which I like since they're part of the family.
Genuine Hotels.com guest review
1 night family trip Jul 26, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great restful stay"
Have stayed here the last couple of years on trip from Ontario to New Brunswick as it is almost exactly the halfway point between my home and my destination. It is right off Highway 20 and easy to get to. Lots of restaurants and gas stations around it. Staff are very friendly.
Genuine Hotels.com guest review
1 night family trip Jul 24, 2015
Robin
CA
5.0 / 5Outstanding
"Relaxing stopover"
nice and relaxing stop over. Very helpful cheery staff
Genuine Hotels.com guest review
1 night romance trip Jul 21, 2015
A Traveler
CA
5.0 / 5Outstanding
"Excelent"
A stop over on a 16 hour drive, It is the second time we have stopped here very clean no communication problem English was very good we will always stop at this motel
Genuine Hotels.com guest review
1 night family trip Jul 14, 2015
Ovelyn
CA
5.0 / 5Outstanding
"Must stay"
Very clean, comfey bed and the restaurant has amazing
Genuine Hotels.com guest review
1 night romance trip Jul 8, 2015
Diane
CA
3.0 / 5Good
Bathroom was small and awkwardly laid out. Beds were reasonably comfortable. Room overlooked pool and it became very loud in the room when the pool was busy. Floor in bathroom was dirty (hair on floor). Older hotel.
Genuine Hotels.com guest review
1 night family trip Jun 29, 2015
A Traveler
CA
3.0 / 5Good
"Old behind the pretty facade. Needs work."
A pretty facade to disguise an old hotel, not great. Carpets were old and dirty everywhere. Bed linens and pillows were great but bathroom dark lighting was annoying. Mirror too far away in dark lighting to be of much assistance when applying make-up. When fan in room turned off it was impossible to turn it back on and room was stifling. Couldn't open glass doors as all that did was add more humidity to the room from the pool area. No windows to see what weather we were facing on departure.I would not recommend this hotel to anyone nor will we return.
Genuine Hotels.com guest review
1 night romance trip Jun 18, 2015
Deirdre
CA
5.0 / 5Outstanding
"THE GOOD STOP"
We were on a short trip from our home in Whitby, Ontario, to Quebec City. We have family in Richmond, a short drive south of Drummondville, so your hotel seemed like a logical stop along the way. We had dinner in the hotel restaurant, and then went on to see our folks. Breakfast also at your hotel on Thursday morning, and then on to Quebec City. Your hotel was of high standard, and so was the restaurant. It was a good stay for us. Thanks.
Genuine Hotels.com guest review
1 night family trip Jun 17, 2015
Brian
CA
3.0 / 5Good
"A decent place to stay on the way back home"
No complimentary breakfast was a disappointment.
Genuine Hotels.com guest review
1 night family trip Jun 7, 2015
Scott
CA
4.0 / 5Excellent
"DRUMONDVILLE"
ENJOYED AREA, CLOSE TO SHOPPING
Genuine Hotels.com guest review
1 night family trip May 27, 2015
RONALD
CA
5.0 / 5Outstanding
"on the road again"
nice!
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
Peter
CA
4.0 / 5Excellent
"Convention weekend"
We particularly loved the restaurant "La "Verrière" Excellent food and service, varied and sophisticated wine list. Nice view of the interior pool. Smell of chlorine from the pool and noisy air conditioner were the only drawbacks to an otherwise excellently appointed and comfortable room.
Genuine Hotels.com guest review
3 night business trip May 15, 2015
Yvonne
CA
5.0 / 5Outstanding
"Clean and comfortable"
I was so happy I will back next time
Genuine Hotels.com guest review
1 night trip with friends May 9, 2015
Bashar
CA
5.0 / 5Outstanding
"Hockey tourniment"
We had a hockey tourniment on the weekend and did not feel like making the trip back early on Saturday as our game was early in the morning after a late game Friday night.
Genuine Hotels.com guest review
1 night business trip May 8, 2015
Walter
CA
5.0 / 5Outstanding
"Awesome resting spot"
This was a great place to stay, my boyfriend and I were just pasing through on our way from nb to on, and this was a great resting spot, very comfy and wonderful customer service
Genuine Hotels.com guest review
1 night romance trip Mar 26, 2015
kelsey
CA
5.0 / 5Outstanding
"A one night stay in Drummondville"
A half-way stop between Fredericton and home. Great spot, easy on and off Rte. 20. Wonderful food at on-site restaurant
Genuine Expedia guest review
Other trip Apr 9, 2015
Ketch
CA
5.0 / 5Outstanding
"Very nice hotel"
Very nice hotel. The bar/restaurant had great selections and huge portions. Had a nice relaxing evening. Great stay!
Genuine Expedia guest review
Other trip Apr 9, 2015
NBtravellers
CA
4.0 / 5Excellent
"Very nice location in downtown Drummondville"
The hotel is very nice and clean. Room is very spacious and comfortable. Bathroom is a little small but very clean. I really enjoyed my stay at the Best Western.
Genuine Expedia guest review
Other trip Apr 7, 2015
PB
CA
5.0 / 5Outstanding
"Relaxing after a busy working day !"
Friendly Staff excellent Restaurant with other eating & Shopping nearby
Genuine Hotels.com guest review
5 night business trip Mar 13, 2015
David
CA
3.0 / 5Good
"Nice hotel"
Nice hotel, well appointed only reason not 5 stars is small old elevator . No entrance from the secure guest parking. Would recommend this hotel to travellers
Genuine Expedia guest review
Other trip Mar 20, 2015
Matt
CA
4.0 / 5Excellent
"Too expensive"
Breakfast was not included, the restaurant was very expensive!
Genuine Hotels.com guest review
1 night trip with friends Mar 7, 2015
Genevieve
CA
3.0 / 5Good
I walked in the lobby, and there was a guest arguing with a staff member. Not the best greeting. Facility is dated, but room was clean and comfortable.
Genuine Expedia guest review
Other trip Mar 9, 2015
A Traveler
CA
4.0 / 5Excellent
"A Greedy Hotel....."
Had to rush to Drummondville from Montreal to assist my mother who was taken to hospital. I decided that I needed to sleep in town, most hotels were booked because of a hockey tournament for kids. I finally called the Best Western: they had only 3 rooms left and they asked for 400$ for a room!!!! They were apologetic and told me that this was company policy as the hotel gets close to full booking. I went through Expedia and got the room at the regular price of 99$ + tax!!!!! Ditto, the day after, in exactly the same way!!! 2 very similar rooms, this time on Expedia, one for 400$ and one for 109$....Guess which one I chose.... Outside the hotel, it is marked 4-star. Excuse me, but I have been to many 4-star and 5-star hotel and know exactly what a 3-star looks like. That Best Western would struggle to remain a 3-star. I would defy them to show me a room, a suite, a grand suite in that hotel that justifies 400$... On the second night, we got a first floor room and we froze from the leaking patio door, when the temperature outside was -25degrees C.
Genuine Expedia guest review
Other trip Feb 16, 2015
Fred
CA
5.0 / 5Outstanding
"In town for son's QMJHL!! Excellent stay!"
All good! People & services friendly. Would recommend it to everyone!
Genuine Expedia guest review
Other trip Feb 14, 2015
A Traveler
CA
3.0 / 5Good
"cold rooms"
converted motel rooms to hotel rooms were cold pools nice
Genuine Hotels.com guest review
1 night business trip Jan 26, 2015
robert
CA
4.0 / 5Excellent
"Nice, clean hotel"
Nice, clean hotel
Genuine Hotels.com guest review
1 night family trip Jan 10, 2015
Rudi
CA
3.0 / 5Good
"Disappointed on most recent (Dec 2014) stay"
Service and condtions at this hotel were better when we stayed there in March 2014. Front registration desk was understaffed - long wait to check in on a confirmed reservation. Bathroom sink had foul odour.
Genuine Expedia guest review
Other trip Dec 29, 2014
J & J
CA
5.0 / 5Outstanding
"Great stay"
Always a good stay...but I'm not entirely sure if the memory foam mattresses are the best idea.
Genuine Hotels.com guest review
1 night romance trip Dec 4, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice Hotel next to the autoroute!"
Nice staff and the Hotel is located close to restaurants!
Genuine Expedia guest review
Other trip Nov 20, 2014
Marty
CA
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