It was a pleasant weekend. no inconvenience except for the location, far from the downtown area.Genuine Hotels.com guest review
"Three nights in Austin!"
Overall good experience. The staff was very nice and helpful! The room was decent. The mini fridge wasn't working properly but we managed with the ice machine. The room was very clean when we arrived but had no one come for housekeeping for our entire stay. The area is a bit far from downtown but it felt very safe, which is important to me when traveling […] with kids. Overall great stay!! Read moreGenuine Hotels.com guest review
Easy access, clean room and enjoyed our stay. But it was a little surprise not having a full bath in the room. Shower water leaks to the bathroom floor through the bottom of half glass door. Breakfast was good, and the staff were friendly and attentive. We will come back again for the future stay.Genuine Hotels.com guest review
"Everything a hotel should be"
Great hotel. Clean rooms, quick checkin. Breakfast was great and included in the price. Will stay here again.Genuine Hotels.com guest review
"A nice place, in a great shopping area!"
Check in and out was simple. But I didn't receive a receipt from hotel since i booked through Hotels.com.Genuine Hotels.com guest review
Good stuff---we stayed 3 night 4 days. Great customer service. Great breakfast, friendly staff. Concierge service to the Domain was Bad stuff - no spa on site. We were told it was a spa service at the hotel. We had a great stay at the hotel.Genuine Hotels.com guest review
Great place!! WILL be back!Genuine Hotels.com guest review
"One night of fun"
Pleasant stay good restaurants shopping and movies places close by.Genuine Hotels.com guest review
"Business with a splash of play time."
Business and couple play time. Walking distance from a great mexican restaurant.Genuine Hotels.com guest review
Work on cocktail drinks!Genuine Hotels.com guest review
"Very modern room"
Room was very well laid out to conveniently support modern technology of laptops, cell phones, and game consoles. Plenty of easily accessible electrical outlets. TV pedestal with easy access to all plugs necessary in the pedestal rather than TV itself. Room configuration was excellent as well with couch and bed in semi separate rooms. Very modern r […] oom. Read moreGenuine Hotels.com guest review
The staff was great and tell accommodations were above par. One of my better hotel stays.Genuine Hotels.com guest review
We enjoyed our brief stay. Easy check-in. The room was a good size with nice amenities. Staff offered great customer service. They were friendly, helpful and more than willing to help accommodate my family during our stay.Genuine Hotels.com guest review
Very modern design throughout the hotel. We had three older teenagers with us and were very comfortable with the room accommodations. And everyone had an outlet for their phone chargers! Great breakfast service and the staff was extremely friendly and courteous.Genuine Hotels.com guest review
Hotel was nice. Bed was comfortable. Easily accessible from main highway. Quiet placeGenuine Expedia guest review
"will stay again"
I loved the hotel. Beds were comfortable. Breakfast was delicious. Rooms are spacious and its in a great location. The only thing was the fridge in the room didn't work very well, and the shower always had this sand-like stuff build up at the bottom after showering.. it was odd. Overall the hotel was great though!Genuine Hotels.com guest review
The staff were extremely friendly and helpful. Breakfast was good. They had a small bar, a little bakery and made to order sandwiches as well as room service. Nice location close to Arboretum, with lots of shops,entertainment and food options.Genuine Hotels.com guest review
Excellent place to stay. Very courteous staff. Will definitely stay againGenuine Hotels.com guest review
The hotel is beautiful and looks brand new. The staff was so very helpful. Would definitely stay there againGenuine Expedia guest review
"It was good, good area."
Had time to relax, enjoyed the pool. The room was nice just wish the couch was comfortable. In all it was a great hotel.Genuine Expedia guest review
We decided on staying here because there was a special running. Overall, the room was OK. The beds were really small, (full size). Two adults can only fit. The breakfast was not very good. The kids normally like waffles instead they had tiny cold pancakes. The location was great.Genuine Expedia guest review
Room was spacious and clean. Staff was very friendly and attentive. Breafast was pretty good and maintained through out the morning.Great location next to plenty of resteraunts. Will be backGenuine Hotels.com guest review
"Good for a "nothing fancy" option"
This hotel was nice. It met our needs, which really weren't very grand. We just wanted somewhere clean, nice, and comfortable. We weren't looking for the royal treatment. Customer service was nice...no problems. The room was plenty spacious, and comfortable. My only complaint is that room service never came to clean/replace sheets and towels, etc. Overall, […] satisfactory for what we were seeking. Read moreGenuine Hotels.com guest review
I highly recommend this hotel because the staff was extremely friendly and welcoming, the room we book was a double. The room also came with a couch that was a pull out bed which was a PLUS, a table for 2, a desk,and a small refrigerator. Everything in the hotel was neat and clean!Genuine Hotels.com guest review
"Great staff made our stay extra-special!"
My two teen-aged daughters and I stayed for 3 nights during a recent business/pleasure trip. The staff was so Texas-friendly and went overboard to make our stay more enjoyable. We looked forward to coming through the hotel doors at the end of a long day to find them ready to make us chocolate milk, warm up cookies and even lend us a pencil for the duration […] of our stay. These items might seem small, but we were most appreciative of their "can-do" spirit! Read moreGenuine Expedia guest review
Really clean and friendly helpful staff! Great area too! Lots of fun things to do right around you!Genuine Hotels.com guest review
"Awesome place to stay for Lasik procedure"
Everything at this hotel was great. Would def. stay there again.Genuine Hotels.com guest review
"Quiet comfortable stay"
The room was clean and spacious with the separate living area that had the refrigerator. The staff was very helpful and courteous. The breakfast had a good variety and staff was on top of things to make sure items were restocked. The location was great. Close to the movie theater, Target, and 2 shopping places (Arboretum & Domain). Would recommend this […] hotel to others and would stay again myself. Read moreGenuine Hotels.com guest review
Nice room, conveniently laid out for work and sleep. Lobby can be a little congested at breakfast. The only negative is the shuttle service seems inadequate for the number of guests.Genuine Expedia guest review
We will stay here again soon! Very clean and spacious roomsGenuine Hotels.com guest review
"Comfortable room, near highway and whole foods"
Room is a pretty good value and comfortable. If you rely on room service, realize that there isn't any (although I'm sure they would accommodate special requests). Staff was friendly and professional.Genuine Hotels.com guest review
"Nice hotel with convenient location"
Overall enjoyed our brief one night stay at this hotel. Staff was very friendly and accomodated us earlier than regular check in time which was much appreciated. Beds were comfortable and room was clean and very spacious. Only complaint was the AC in our room rattled and was a bit noisy, but other than that it was a great stay. Would recommend.Genuine Expedia guest review
Great place. Don't buy in to the negative reviews, people will find anything to complain about. Very friendly staff, good breakfast, and nice clean room.Genuine Hotels.com guest review
"Great Service - Close to shopping, great breakfast"
This hotel was very spacious, clean rooms, close to all the shops at the Arboretum. The breakfast is so much better than most and FREE! The service is great. Love this hotel for the price.Genuine Hotels.com guest review
I am going to try and keep this short and sweet. The location is great and the room was very clean(but half the outlets didn't work, the cable on the tv was not working, and the bathroom was way way way to small). My main issue is with the service and staff. I booked two nights and had last minute changes to my plans which caused me to have to cancel […] the last night. I called the hotel to ask if I could get the last night refunded. After all I was not going to be in the same state. While I understand the cancelation policy I feel that hotels and their staff should try to be as flexible as possible and to be accomindating, especially when I could stay anywhere in town, or at one of the other two hotels right next to this one. Well apparently I am wrong and was charged for a second night. So because Read moreGenuine Hotels.com guest review
"Close to shopping and restaurants"
Overall we enjoyed our stay over the Fourth of July weekend. The hotel was booked and it took a long time for them to clean the room. The towels were a little worn. Staff was friendly and helpful. There is a Dave and Busters across the way and Buccu de Beppo is next door.Genuine Hotels.com guest review
"Great hotel but no sleep due to loud kids!"
Overall, this hotel offered exactly what we were expecting. Exceptional value for the money and a convenient location to shopping, restaurants and a short drive to downtown. The room was very spacious and layout was functional. Every positive review posted about the amazing breakfast buffet is accurate. Great job, Hyatt Place! Unfortunately, during […] our two night stay, there was a group of children (12 and under), who were left unsupervised and stayed up until 4am slamming doors and running through the hallway. The first night, starting around midnight and lasting every 30 minutes, we would hear a loud "Bang!"--as an adjacent room door slammed shut. This continued until 4:00am and the same situation occurred the following night, except giggles and flip flops running through the hallway were an added bonus. The timing coincided perfectly with our sleep schedule--every time we were about to doze off, "Bang!". Just when we thought, the disturbance was over, "Bang!". The a/c system in our room offered some soothing white noise, but for some reason, it would turn off and then turn on again randomly in the middle of the night. Between the loud door slamming and a/c system, none of us slept very well, but we would probably stay here again if visiting Austin. Our teens loved the breakfast, proximity to great shopping and the spacious room. Read moreGenuine Hotels.com guest review
This is an excellent property--great location, great service, great amenities! I'm in Austin for business once a month and I always stay here.Genuine Hotels.com guest review
"good location, simple and small hotel"
Great location along the MoPac. The hotel is small and simple. Room was spacious but the bathroom is tiny. Bad shower design; the water pooled all over the floor. Good breakfast options for a complimentary breakfast. Would stay again.Genuine Hotels.com guest review
Good hotel and good breakfast. Room was very roomy and big and clean. A bit far from downtown but price with breakfast included was right.Genuine Expedia guest review
"Great Room, Lousy Bathroom"
Overall, we were very pleased with the room. The temperature maintained pretty well and the beds were very comfortable. The biggest issue was with the design of the bathrooms. The separated room with the commode and shower was WAY too small, so much so that the door couldn't open all the way, and you had to squeeze past the door just to get into the […] shower. The other issue was the shower itself. The glass panel had a significant leak in the bottom gasket, creating a large puddle in the bathroom after taking a shower. Despite these issues, overall, we were very pleased with the room and the staff were excellent. Read moreGenuine Hotels.com guest review
"excellent personnal service"
excellent, recommend, Quality of serviceGenuine Hotels.com guest review
"Good but could be better"
We've stayed at a few other Hyatt Places in the past, and this was the lowest among them. The breakfast is better than the others we've visited, but the seating was lacking and what was there was a bit awkwardly arranged. No ice machine on our floor (every hotel I've EVER stayed at has always had it on every floor; this location was only 3 floors and […] only had 1). Otherwise, overall good. I like their new smart thermostats (that use your room key to keep it active). Read moreGenuine Hotels.com guest review
"convenient and roomy."
Need a better selection of quick snacks, but overall it was a nice hotel for a good price. The view was of the parking lot or highway, but that made it convenient.Genuine Expedia guest review
"In a nice area"
Nice hotel, but our room had leftover hair in the bathroom from the previous stay, and the shower flooded the bathroom. The breakfast was a little bland. for a good price and a good location I would always consider staying at a Hyatt.Genuine Hotels.com guest review
Great hotel, very reasonably priced. I would highly recommend everything but the breakfast.Genuine Expedia guest review
"not shine as it pictured"
All rooms have ACs from 80-90s in room which are very loud and cannot be tuned to low fan due room key control unit. Stuff agreed to move us after arguments. Breakfast was OK, no eggs, oats finished the early (had last bowl) and wasn't refilled. Eat in lobby, not in a dining room. I know Hayyat for long time, this didn't feel like Hayyat.Genuine Hotels.com guest review
Very comfortable especially with kids. Only thing was not told of energy saving set up television would go off every 30 minutes the front desk should have informed us.Genuine Hotels.com guest review
"Will come back!"
Great staff, amazing room, great view & breakfast. Will definitely recommend for your next Austin stay!Genuine Hotels.com guest review
"Nice as Always"
The only complaint during this stay is that the temperature was difficult to control and get set perfectly.Genuine Hotels.com guest review
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