Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"Great front desk, not so clean room"Reviewed by a Hotels.com guest on Feb 26, 2013
Service at the front desk went above and beyond our expectations. They helped us get numbers for rental car places and provided us with everything we needed. Room looked new and modern, but did not have a microwave or fridge, but did have a coffee maker. Our TV's remote control was broken (the battery cover would not stay on), there was a used band-aid on the floor between the two beds, and a hair in one of the new bath towels. Also, I tried to make local calls from the room phone, but even though I followed the instructions on the phone, it kept giving me a busy signal. View from the room was scary (steep hill with roots). Overall, we were pleased by the service provided by the front desk, but all of the other things were a disappointment. Next time, we probably will go with a hotel that had a microwave/fridge and offered drinks and snacks in the lobby, even if it costs a little more. Cleanliness of a room is very important, and we were definitely grossed out by the used band-aid.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
This guest did not leave a comment.Genuine Hotels.com guest review
Hotel and room very clean with a great room setup. Only drawback was room was suppose to have king size bed and wound up with 2 doubles, hotel staff not very friendly when asked if we could be changed, then wanted to put 3 couples on 3 different floors so we kept the doubles. Other than that great experience.Genuine Hotels.com guest review
"Nice place to stay in the Pittsburgh area"
Very nice hotel. A little awkward to find as it is tucked back behind some other buildings and the access "roads" are more like driving through a parking lot and/or alley way. Very nice room, although I could easily hear guests talking in the adjoining room discussing football. Thankfully they calmed down before 11 pm. Lots of restaurants within a short […] drive. Would stay there again. Read moreGenuine Hotels.com guest review
"Good hotel for the traveler."
The hotel was very nice and comfortible but it was difficult to locate.Genuine Expedia guest review
"Great hotel for families and business travellers"
Clean, spacious, comfortable. Good breakfast included.Genuine Expedia guest review
"Very comfortable"
Great location, Close to many restaurants. Breakfast was limited.Genuine Expedia guest review
Absolutely gorgeous and comfortable for the price. But my room was on the first floor next to where the staff's business area or cleaning closet, and they were loud! Didn't get much sleep in the morning because I kept hearing them laugh, talk, and slamming doors. I would stay there again, just not have that floor.Genuine Hotels.com guest review
"Spacious and Cean - Weak Coffee"
The room was very spacious and clean. Employees were helpful and friendly. Big flat screen TV was great. Breakfast was OK, a bit under supplied - only grape jelly the first day and only blueberry bagels (no plain) the second day. The Starbucks coffee was brewed pretty weak.Genuine Expedia guest review
This hotel was basic, but nice. Breakfast was above average. Smell in staircase was horrible, could use a good clean up.Genuine Hotels.com guest review
"good location"
The airport Hyatt Pittsburgh was in a great location. I thought it would have been closer to the airport and real noisy but it wasn't at all. It was 20 minutes from downtown and 20 minutes from the First Niagra Pavillon. The free breakfast was good and a there where a lot more options than just toast and juice! The beds where comfortable and the sectional […] couch was a added bonus. The room also had a mini fridge and large flat screen t.v. I would recommend this hotel to friends and anyone else interested in traveling to Pittsburgh. Read moreGenuine Hotels.com guest review
"clean and friendly but small for the price"
I got this room on short notice (1 week) so this is minor. I told the hotels.com lady over the phone that I had the wife and 4 kids so I was expecting a bigger room. We got 2 double beds (not queen) and a fold out couch. The overall size of the room was ok for 2 or 3 people. There is only one tv. The hotel staff was very helpful making sure we got extra […] pillows and towels. The complimentary breakfast was very good. They also have an indoor pool for the kids to play in. The neighborhood seemed decent. It is near the airport but about 30 miles from the turnpike. There is shopping and restaurants nearby. Read moreGenuine Hotels.com guest review
Hotel staff were very friendly and helpful. Our room was spacious and clean. Would definitely stay here again.Genuine Hotels.com guest review
Excellent front desk staff, large rooms, good breakfast and yes its in a parking lot but its a great location. Every major restaurant chain is across the back lot, including great stores. It was a quick trip in and out of the city to see the sights. We would stay here again..Genuine Hotels.com guest review
"Large room-clean!"
Our room was large, clean and convenient to the airport.Genuine Expedia guest review
"Home away from home"
We previously stayed at the Hyatt Regency right at the airport, and I hated it. So when I found out that the Hyatt Place at the Airport has 1) free parking, 2) free breakfast (better than what you'll get from Hampton's or Holiday Inn Express or Marriott's continental breakfast), 3) free wi-fi, 4) free business center with free printing, and 5) in-room […] refrigerator, we booked it. We loved it! Another bonus that it has is the sitting room area that has a sofa bed. Other features about this hotel, which we did not use, include the shuttle service that will take you to anywhere within a 5-mile radius and the 24/7 kitchen that will cook up something for you. I was traveling with three boys. The only thing that I could complain about is that their dishwasher doesn't seem to clean the glasswares too well: one out of two glasses had either a stain or food stuck to it. Otherwise, we had a great time and will come back to this hotel whenever the need arises. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Disappointed we did not have side by side rooms."
I booked this stay in February. We are a family of 8. Booked 2 rooms and requested side by side rooms. This information was on the confirmation page. I called the hotel a week prior to the stay to be sure we would be side by side. Then called the hotel again on the date of our stay with the same request . Hotel representative told us our two rooms were […] not side by side but were diagonal from one another. Imagine our surprise when we were put on different floors! We did not check in until late and everyone was so tired we had no energy to argue about it! We have small children and take turns watching them while others shower etc. we could not do this while on different floors! This would have been such an easy request to honor! Breakfast was very good and nice! Hotel staff are very nice and friendly. Read moreGenuine Expedia guest review
"Hyatt - quiet airport hotel"
One of the most quiet 'airport hotels' I have ever stayed in - considering it is a decent distance from the hotel. Looks new or recently renovated, very friendly staff, very clean. Couldn't ask for much more.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Family of 7"
We traveled with 5 children, ages 2 mos to almost 9 yo. The room fit us all without a problem and the hotel had a port-a-crib set up at no extra fee. The hotel was small enough to not make going to the pool or for breakfast a task and there was a great veriety within the complimentary breakfast. We utilized the on-demand for a movie in, and also the […] order in menu - reasonably priced and a good variety of foods. I would definately look to stay here again in the future :) Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Hotel!"
Stayed here following a Pirates game. Location was great, about a 10 minute drive, and surrounded by many restaurants and places to shop also. Staff was excellent and very welcoming, the hotel is new and modern and very clean. Room was spacious, very clean and modern. The large flat screen tv was great and the bed was the comfiest I have slept in. The […] breakfast was delicious with both warm and the traditional cold items and was always well stocked and plenty of area to eat. Will definitely stay here on all future trips to Pittsburgh! Read moreGenuine Hotels.com guest review
"Hyatt Hotel -Pittsburgh"
Our room has two double beds, a sitting area with an L-shaped couch, a wet bar, large screen TV, and a desk and chair with WI-FI connections. The bathroom was small, but there was a long counter and sink area just outside the shower area. The rooms were clean and very comfortable. Entertaining or relaxing in the sitting area was an easy task. The hotel […] itself , was situated within walking distance of both restaurants and shopping. It was an enjoyable experience. Close proximity to downtown area and airport. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Poor view, good room."
This Hyatt Place is basically in the rear of a strip mall in a commercial area . Consequently, we had a poor view from our window. The air conditioning was a bit inadequate. The room quickly became hot and stuffy whenever the unit shut off...had to keep reducing the temperature to keep the unit running. Otherwise, we (4 adults) were quite happy with […] the room size and layout, cleanliness and staff. We were allowed early check-in to dress for a wedding; very helpful. We would stay there again. Read moreGenuine Hotels.com guest review
"Excellent Place to Stay!"
This has to be the best hotel I have ever stayed at in my life and I stay many places with my job! The service was out of this world, we called for more blankets and within 5 minutes the blankets were in our room and we were cozy. The breakfast was awesome! We will be staying here again.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Say: "we need a credit card for room incedentals""
Staff was very confusing when they explained the credit card policy. No one understood what is a very simple policy. My party stressed needlessly because the explaination given was more legal-ese rather than simple language. Other wise all was OK. Comfy bed, good night sleep. Quiet.Genuine Expedia guest review
"Clean & Convenient"
One of the friendliest staffs I have ever encountered. Breakfast was a little disappointing but other than that it was a great experience.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"A sports getaway"
Very nice people working at the desk. The front desk helped me in many ways. The room it self was very clean. The only thing I could say that could have been better was the fact that you could not watch there local sports on tv. Because they did not cover them. So I think they should up date this. Other then that it was a very nice place to stay.Genuine Expedia guest review
"Hyatt Place Pittburgh Airport - Clean and Friendly"
Great place to stay. Room very comfortable. Staff was wonderful!!! A bit of a drive to the city, but the price and service made it worth the effort. Very nice breakfast too! Would stay again.Genuine Hotels.com guest review
"Hyatt Place Pittsburgh Airport"
The area the hotel is located in was good. Close to expressway and multiple retail locations. However the actual location was odd. It was easy to miss and in the rear truck loading area of Kohl's. My biggest complaint is that Hyatt's policy for assigning you a room is based on what is available at time of check-in not what you booked. So I booked a […] room with a king bed but when I checked in I was told that my wife and I could only get a room with two twins. The staff was very accomadating and did find me a room with a king but only after I complained. Read moreGenuine Hotels.com guest review
"Really enjoy the stay"
Clean and well maintained facility, uber nice staff, top-notch breakfast, fast internet, big flat screen TV, spacious room, and convenient location just off I-376. Will definitely be my top choice for next trip to Pittsburgh.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Excellent experience. Would definelty consider again!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice place to stay away from the Airport"
This hotel was a rather nice place to stay away from the airport. It is about halfway between downtown and the airport itself. It has an excellent breakfast bar! We were disappointed that the wireless internet was down for two days. Access to the parking lot is a little tricky as well! If you come in from Campbell's Run watch out for the potholes! All […] in all it was a pleasant stay! Read moreGenuine Hotels.com guest review
"Hyatt in Pittsburgh"
The rooms were very nice and roomy. The pool area was very clean and well stocked with towels. Would definitely recommend this hotel to others.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hyatt Place - Robinson"
Was very impressed with this Hyatt Place. Folks were friendly and helpful, offered a tour of the lobby upon checkin. Room was clean and nice. They are currently upgrading the bathrooms to make them even nicer. Will stay there again.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
""Phenomenal room - would stay again.""
Room was phenomenal - very, very spacious, clean, free WiFi, and with kitchenette. Workout room was great, continental breakfast satisfied our needs, and the staff was helpful.Genuine Expedia guest review
"Family vacation"
The hotel was confortable and accomodations were fair. The staff was not as friendly as I would have expected from a Hyatt hotel.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Satisfying Vsiit"
The room was very nice and clean. The continental breakfast was very good, even had sliced grapefruit. The pool was also nice, larger than other hotel pools we've visited. The only problem we had was with the automated check-in. It took a really long time. The actual people we dealt with were very nice, and if I'd realized they were an option, we would […] have started with them. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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