We took a trip to get away for the weekend. This hotel was perfect for our family. The rooms were clean, the staff was beyond friendly, and the fitness room was clean! We had a great time, and will be staying here again very soonGenuine Hotels.com guest review
"Great place to stay!!"
This was our second time staying at the hotel and both times were wonderful. When we arrived for our second stay Rachael was at the desk and remembered us which was nice. Our room was clean and had plenty of room. (king sized suite) Will be staying again in the near future.Genuine Hotels.com guest review
"Great hotel w convenience"
We had a great stay- very convenient location and staff was greatGenuine Hotels.com guest review
"Overall a good hotel."
Great, except lots of other noisy guests running up and down the halls.Genuine Hotels.com guest review
Nice stay can,t complainGenuine Hotels.com guest review
"More than expected!!!"
Beautiful room and reasonable rates! Well set up breakfast area! Clean rooms and courteous employees!Genuine Hotels.com guest review
"Pleasure staying here... YES"
We had 2 nice rooms and quiet area.. very nice stay1Genuine Hotels.com guest review
"Very positive experience."
It was an enjoyable stay, the staff was very friendly and the breakfast was great. There were sausage, scrambled eggs, bacon, pancakes. On of the few hotels that actually serve some form of meat and eggs. Other smaller hotels that offer "breakfast" is only cereal.Genuine Hotels.com guest review
"Great value and airport convenience."
We stayed here because of the hotel's proximity to the airport during a trip to Maine for a funeral. The airport shuttle was very convenient. The accommodations were mostly adequate. I would have liked to be able to get drinking water in the lobby all day, not just at breakfast time. Also, when I drew a bath in my room black chunks came up out of the […] drain so I decided to shower instead. Otherwise the room was clean and the bed was comfortable. Great value. Read moreGenuine Hotels.com guest review
Very clean comfortable & staff was very attentive I also took shurttle to airport every thing was right on timeGenuine Hotels.com guest review
Everything was good except there r ants in the pool room, doors to the pool and outside were left open for anyone to comein and out of at any time- was scared- and the continental hot breakfast did not consist of much.Genuine Hotels.com guest review
It was a nice hotel to stay at with my two young children. The rooms was comfy and breakfast the next morning was great....lots to choose from in comparison to other hotel breakfasts.Genuine Hotels.com guest review
Very enjoyable stay. The staff were very helpful and loved the breakfast in the morningGenuine Hotels.com guest review
"close to the airport and mall area"
The staff was very attentive and helpful - brought additional towels and a toothbrush within 10 minutes of the call to the front desk. The breakfast attendant was a friendly person and kept items well stocked. The parking lot was well lit at night. location was close to the portland jetport, Target shopping center and the maine mall. A fair number of […] restaurants are also located near by for dinner. Read moreGenuine Expedia guest review
very friendly and helpful staff .clean and just overall niceGenuine Expedia guest review
"Close to interstate, malls, restaraunts, downtown"
Good, solid brand and provides what you expect. Competitive and well located to north and south localesGenuine Expedia guest review
This hotel seemed to have technology issues. First I had to return to the front desk as my room keys didn't work. After reprogramming two keys I returned to still have difficulty getting in my room. Each time, I had to try each key multiple times before I could the door to unlock. The free wifi was easy to connect to but itnseems as the wifi was pirated […] and became insecure preventing its further use. Lastly the TV kept flashing a blue box with message "no signal detected" every 5 minutes which made it difficult to watch. While attempting to check out, I waited at the front desk for 10 minutes with no one appearing. Finally I just dropped my keys in the desk and left. Read moreGenuine Hotels.com guest review
"Breakfast and pool were highlights."
Staff was very friendly, but pull out beef not made up and no answer to repeated calls to front desk. Plus the pull out beef mattress was atrocious. But, the pancake machine was fun and the kids loved the pool.Genuine Expedia guest review
Loved breakfest cinnamon rolls!!Genuine Hotels.com guest review
Everything was very good. We even stayed an extra night because of the storm. No problems whatsoever. The room was very comfortable, breakfast was good. Will definitely stay again.Genuine Hotels.com guest review
"Holiday Inn Express and Suites"
The hotel staff was amazing. From the front desk, to the complimentary breakfast to our room attendant. Everything was clean, the room had a microwave, coffee pot and refrigerator. The towels and sheets were clean. We are definately returning to Portland and when we do, we'll stay here. Did I mention that the Maine Mall and Target are so close and the […] amount of restaurants is staggering. Great location. Note: I requested a wine bottle opener and they went to the Marriott next door to get me one. They were amazing. Great stay. Read moreGenuine Expedia guest review
One night stay passing through the area. Second time I've stayed here. They courteously switched me to a room with a handicapped bathroom. Everything was clean and comfortable. The guy at the front desk in the morning was a little grumpy and the breakfast is very limited but it was worth the money.Genuine Hotels.com guest review
"Easy nighr before flight"
Great comfortable place, easy to get to airport!Genuine Hotels.com guest review
Thought it was wonderful. Bed so comfortable and room very clean. And so close to all the shopping. Continental breakfast always so handy to have. Would stay here again.Genuine Hotels.com guest review
Tv remote was missing it's back pillows were hard. Floors not vacuumed well. Parking lot access was difficult under repairGenuine Hotels.com guest review
"Nice hotel for the price"
Comfort room and good space，good for family stay. Extend the BF time to 10:30 in the weekend.Genuine Expedia guest review
"Comfortable and convenient"
Excellent, really helpful and accommodating staff. Room was very clean, attractive, and comfortable- bed pillows were fabulous. Room service is from the Marriott next door and was delicious- better than average. My daughter loved the pool - it could use some updating but was perfectly usable.Genuine Expedia guest review
"First visit to Maine"
The positive points are excellent breakfast, comfortable sitting area in the room, good location near shopping, close to highway access. The beds were a little hard, bathroom door not user friendly - took up a lot of room in bathroom area, room had awkward configuration. The hotel was off the main road so it was quiet.Genuine Expedia guest review
We had a 3 night stay, visiting for a wedding. booked 2 rooms and over all our experience was a+. Hotel staff was friendly, checkin process smooth (except that Expedia forgot to tell them we wanted one room with 2 beds instead of a king, but the staff fixed that in a jiffy). The room was very nice, beds comfortable, well equipped, and clean. I'd suggest […] though they take a look at the cable tv system, channels are confusing, channel list does not match what is on the tv. And scrolling through the entire system one channel at a time to find something was a pain. The breakfast buffet was outstanding, fresh food, great variety of hot and cold items, eggs, toast, bagels, rolls, fruit, cereal, and my favorite, the auto pancake machine! They even included sugar free items for dieters! Finally the cleaning crew did a fantastic job, everything cleaned, and restocked each day. Highly recommend this for a stay in the Portland area. Just around the corner from Maine Mall, and less than 10 minutes to the airport. Read moreGenuine Expedia guest review
"Nice hotel, close to shopping and major roads."
Pleasant experience. We would stay there again. The staff was helpful in recommending places to eat.Genuine Expedia guest review
"It's those extra comforts."
Some great extra comforts such as coffee bar and free laundry machines on our floor. Nice touch with the cookies and treats in the evening. Great location. Plenty of parking.Genuine Hotels.com guest review
"We will be repeat customer customers."
Great location, near airport but no airplane noise. Great staff, clean room, comfortable bed, very nice breakfast. We will go backGenuine Expedia guest review
Close to the ferries, but very secluded and quiet. Super close to the highway and we love to jump on 95 and head up to the islands.Genuine Expedia guest review
Close to shoppingGenuine Hotels.com guest review
"Decent, not great"
I stayed here with my boyfriend for a long weekend in Portland. We didn't want to pay the high prices to stay in the Old Port, and this location was great--we were able to easily get downtown in 15 minutes. We were not as pleased with the quality of the hotel. We woke up one morning to some water dripping from the ceiling, and our room did not receive […] housekeeping service. Not sure that we would return in the future. Read moreGenuine Hotels.com guest review
"Good for the price and location"
It was sufficient and one of the better offerings for the price and area.Genuine Hotels.com guest review
"Good price and location for the area"
It was sufficient and one of the better offerings for the price and area.Genuine Hotels.com guest review
"Needs new beds"
Our stay was fine. Hotel in good location easy access, nice overlook. Needed new beds, the 2 we had were worn out. Elevators slow, odd smell in basement. Overall everything was fine, We'd stay again.Genuine Hotels.com guest review
First of all, I was glad to have found a hotel that allowed more than 4 people. When my family and my parents travel together, we are usually forced to get 2 rooms. The hotel was well maintained and employees were pleasant. Contrast to the condition of the hotel, breakfast can use some improvement.Genuine Hotels.com guest review
Overall an acceptable experience. The hotel and room was clean. The customer service was good. My only suggestion would be to extend the continental breakfast hours by an hour. They shut it down at 9:30am and an extra hour for vacationers without children would be appreciated. Other than that, its a great little hotel!Genuine Hotels.com guest review
"Great Place to Stop"
Hotel was perfect. Clean, Friendly Staff, Good Breakfast. Couldn't ask for more.Genuine Hotels.com guest review
"Bed was uncomfortable!"
The hotel was okay for the price we paid. The bed though was like sleeping on a rock. The firm pillows weren't firm at all. I got cramped up sleeping 1 night on the bed. It was awful. Other than that, the only suggestion would be to include a jacuzzi.Genuine Hotels.com guest review
Got a good rate. Arrived late at night and was given the first room off of the lobby - across from the kitchen entrance. Was too tired to protest/request a room change. Lots of foot traffic early in the morning for breakfast. Otherwise, room/hotel was perfectly adequate.Genuine Expedia guest review
Clean, quiet and pleasant. Only slight disappointment was the breakfast.Genuine Hotels.com guest review
"Great Portland Stay-Batchelorette Party"
Didn't spend much time in the Hotel, but had comfortable beds, clean rooms and breakfast in the morning. What else could you want.Genuine Expedia guest review
Great for people who need to get to the airport bright and early in the morning. The check out process is the fastest I have ever used and allowed me to catch a 5 AM flight on time!Genuine Expedia guest review
nice clean room and overall hotel, personnel were very pleasant and helpful , only complaint, sink in king suite is too small and thus very difficult to shave inGenuine Expedia guest review
The hotel provided everything we needed. Convenience, cute economical room, fitness center and pool. Drawbacks: the room was a non-smoking room and it smelled like someone smoked in it. Could have used a freshen up prior to guests entering. I had to leave early in the morning so I missed out on breakfast that started at 6:30 and the fitness center that […] opened at 5:30. I needed to leave at 5:45 to make it on time to work. It would have been great if fitness center was open 24 hours. I would recommend this hotel though. It was a nice quick overnight stay and the price was very reasonable! Read moreGenuine Hotels.com guest review
"Overbooked and Sent to another Hotel at 1AM"
This hotel apologized at 1AM for overbooking and had to find a local hotel with an opening to get my family members into an alternate hotel after a day of air travel. They did so and sent my 2 guests to the Comfort Inn, a short drive away. Ultimately, the low score is based on my specifically stating that they would be arriving LATE and that I wanted […] to be sure that this was not a factor in them potentially not receiving a room at that hour. I happened to call Hotels.com customer service in the middle of booking this stay. The gentleman I spoke with, who was quite helpful considering his call center in the Philippines was operating on energency power after a major typhoon passed through the area, responded to my concerns with, "Don't worry sir, your room will be waiting for you." The next day I was told by my two guests of their ordeal in being relocated to a new hotel in the area and was not at all happy about their late-night ordeal. Read moreGenuine Hotels.com guest review
"Overnighter on way to my vacation rental"
This stop was basicaly an overnighter while in transit to our final vacation destination. My main purpose was to find a place that was easy to get to following a long day of air travel, and get a comfortable night's sleep with a decent breakfast in the AM. We arrived near midnight, our room was on the second floor, close to the end of a long corridor, […] which made for less foot traffic if we happened to sleep in. Was a comfortable night, clean, quiet. My wife enjoyed a quick dip in the pool which she indicated was OK, but could have been cleaner in terms of the exposed tiles in the pool. Breakfast was better than average. If you are an eggs and bacon/sausage type person, I felt it was OK, actually not bad at all. It could have used some fresh cut-up fruit. Overall it was a pretty decent breakfast with good selection. Got me started for the day with a good meal. Value-wise it was on par for the price paid. Read moreGenuine Hotels.com guest review
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