love your hotels, however please get new pillows. Really don't care for ones at the South Portland location. Also, our bathroom ceiling had obviously had a leak above and it looked molded. Needs repair. 2nd floor, first room to left of elevator.Genuine Hotels.com guest review
They are remodiling hotel. TV service kept going in and out and very low wifi signal.Genuine Hotels.com guest review
Spent the night and took the shuttle in the a.m. to the airport - arrived on time, pleasant driver, car left at hotel saved big $$ on parking fees and quick return after trip.Genuine Expedia guest review
"Very nice hotel close to beach and shopping"
We stayed at the hotel to do some nearby visiting and visiting. We were very satisfied with location.Genuine Expedia guest review
"enjoy staying here - close to all activities"
quiet room, good breakfast, quick check in and outGenuine Expedia guest review
helpful staff, a very nice room with all the amenities needed. We were very pleased. also, we went next door to the Mariott for dinner and it was superbGenuine Hotels.com guest review
Stopped in Portland on our way home from Nova Scotia. The hotel is in a nice area, very clean and comfortableGenuine Expedia guest review
"Good Portland Airport hotel"
Large room, quiet and walking distance to restaurant in Marriott. Would have enjoyed more if we did not have a 6:30 AM flightGenuine Hotels.com guest review
"Good place to stay in Portland"
We stayed at this hotel at beginning and end of our Fall week of vacationing in Maine. Quiet room, good location near the airport, good value for the money in Portland. Room amenities included microwave, small refrigerator, and desk with chair to work on laptop, wi-fi with good reception included. On the downside, the included breakfast was full of […] elderly people on bus tours, filling up the sitting area, chatting after done eating. Also, the room was paid for in full through Hotels.com, though the hotel has charged my credit card for one night and after calling them, stated the charge was by "accident," and they'll remove it... Read moreGenuine Hotels.com guest review
"Hotel staff are very friendly and helpful."
Our room was large and very comfortable. Hotel staff are very helpful. Hotel is in a beautiful setting and close to great restaurants and points of interest.Genuine Hotels.com guest review
"Near the mall."
Pull out sofa bed had no linens on it and didn't know until we went to bed. Otherwise everything else was great!Genuine Expedia guest review
For the amount of money this cost me, I expected a new hotel. Instead, it is dark, dated and the common areas cramped. It needs a major renovation. However, the staff was pleasant. There was plenty of parking and it is easy to find. Surrounding areas are close to a mall and lots of restaurants.Genuine Hotels.com guest review
"Nice and close to everything."
Had an issue with a different hotel,Expedia came through with this hotel. Great breakfast.Genuine Expedia guest review
"Best holiday inn so far"
We stayed here with my six weeks old daughter the room had a little kitchenette which helped with milk storage, the room was spacious and very clean .Genuine Expedia guest review
"It was ok"
Let me start off by saying that my family travels to Portland every year for vacation and we have stayed at several hotels in the area. This hotel looked like it was updated within the last couple of years but the quality of work was mediocre at best. The first room they put us in was a handicap room with a walk in shower. In most cases that would have […] been fine but when traveling with a 2 year old a bath tub is a necessity. Then we noticed a spot were a fridge once was and when I called down to the front desk to inquire about switching rooms and to also let then know there was no fridge. They said they would bring up a fridge and callous back in the room change. Ten minutes passed and a knock on the door it was the hotel manager to install the fridge. He plugs it in and off he went. When we opened the fridge there was someone's else's food in it. I called backdown and explainedbhebfood situation and come to find out they went into the maids lunch room and took the fridge without even looking inside. Read moreGenuine Hotels.com guest review
Didn't appreciate the housekeeping staff entering our room when we were in it unannounced. Also didn't appreciate the housekeeping staff coming to our room prior to us checking out to see if they could start cleaning.Genuine Expedia guest review
Convenient location and hotel was good. Breakfast could definitely be improved.Genuine Hotels.com guest review
"Friendly staff, nice stay"
We stayed at this hotel last year and decided to come again. The staff is friendly and the rooms are nice and clean. Plenty of space if you travel with your family. The hotel is near a big mall and minutes away from Old Orchard Beach and LL Bean factory store. Very good location!Genuine Hotels.com guest review
Housekeepers needs to pick up their game. Starting to wear and tear and needs special attention. Won't be back.Genuine Hotels.com guest review
"Close to airport"
THe stay was very good. The only thing I would recommend would be for them to put a doom on the room that has the vending machines as it was real noisy in my room right across the hallGenuine Hotels.com guest review
"More than I expected"
After reading some of the reviews I was a bit leery but decided to try anyway. I was pleasantly surprised by how clean everything was, how warm & inviting all the staff was and how comfortable it was. I would recommend this hotel.Genuine Hotels.com guest review
We had to request toilet paper as replacements were not made. Also, pillows could be provided that would be more comfortable.Genuine Hotels.com guest review
"Great example of what makes HIE my favorite"
Simple reservation, attentive and professional staff, and as are the other Holiday Inn Express locations I choose, always located exactly where I want to be! Perfect room, well prepared and clean, with ample parking, easy access, and in this case, extremely close to the PWM airport... crucial for a 6AM flight! This airport Inn was a great choice.Genuine Expedia guest review
"Nice hotel but lacking"
When we arrived the pool was closed, which is a huge issue for the kids. We were allowed to use the pool at the neighboring Marriott hotel but the walk over was very dark and a bit dangerous at night. The breakfast was not great; no fresh fruit which was a problem for me. Not sure I would stay again.Genuine Expedia guest review
Clean spacious rooms, fairly convenient to Portland & surrounding area. Most impressive was how quiet rooms were despite very full hotel & many families with young children. Least impressive: not enough space for guests to sit for breakfast and unfortunate watery coffee.Genuine Hotels.com guest review
"Holiday Inn Express- very positive"
The room was much nicer and larger than expected. The staff was quite pleasant and assisted us with directions and dining suggestions. There was a pool and fitness areas, something we did not expect at an Express Inn. Overall, we would rate it excellent and recommend it to anyone.Genuine Expedia guest review
"Fine for a couple of nights"
Rooms were okay, the room we stayed in was kind of run down with the furniture. Beds were squeaky and not very comfortable. Breakfast was included but very crowded and so so. It was fine for a couple of nights and was clean enough but wasn't spotless or beautiful, a typical holiday inn.Genuine Hotels.com guest review
Good hotel, though far from city centre. Typical Holiday Inn experience, nothing exceptional, good conditions.Genuine Expedia guest review
"Great staff, very clean!"
The hotel was very clean, there was some minor maintienve that could have been done ( few cracked tiles in the bathroom any hastily repaired water damage above the shower) but house keeping was great and the executive suite was equity with fridge and kitchen things. Only really complaint is the wireless was VERY unreliable not good for business peo […] ple. Read moreGenuine Expedia guest review
"Clean, quiet and easy to find"
I booked this hotel for myself and a colleague and was a little concerned by some of the reviews I read. This hotel is great. It has been converted to a HIE from an AmeriSuites so the rooms are huge and the renovations seem recent. The room was very clean and the service was great. The continental breakfast was a step above others I've seen. The location […] is about ten minutes from the airport, very close to a very nice shopping mall and about fifteen minutes from downtown Portland. We'll stay here again. Read moreGenuine Hotels.com guest review
"Would stay here again"
Good place to stay. Go early for the breakfast before the vultures attack. :) Out of yogurt near the end and no one that I saw to get me one.Genuine Hotels.com guest review
"Nice hotel for a single or couple."
I was impressed by how clean this hotel was. The staff was pleasant. However, I feel the rooms, including the suites, are too small for a family to be comfortable. The bathroom is so tiny, you couldn't get in there with another person unless you left the door wide open. I was traveling with my adult daughter and her 2 children, a total of 4 of us, and […] yet, every day, housekeeping would leave us 3 towels and 3 washcloths. Every day I had to call the front desk and request more sent up. Common sense will tell you to leave at least 1 set per person. The hotel offered free full breakfast in the lobby, which would have been nice except for the guest who let their children go there unattended so that they could destroy the food bar and in general make it loud and uncomfortable for fellow guests at 7 or 8a.m. And last, we travel every year and meet with family. One of our staple entertainments, is always the pool and the jacuzzi. We have booked in hotels that are not as nice, simply because of the pools and hot tubs. Well, on this one, the "heated" pool was not heated and there was no hot tub. When I requested 3 days in a row for them to turn the heater on or up, I was told that some guests like it cooler and some warmer. You would need to be a polar bear to want it cooler. Needless to say, we could not use it as it was 66 degrees. So, unfortunately, a big part of our entertainment was gone and the rooms were way too small to sit in comfortably. Read moreGenuine Expedia guest review
"Nice place but internet is slow"
Hotel is nice, needs a few cosmetic updates. Decent breakfast,but weak coffee. Room comfortable and clean. Service staff does a great job of keeping the rooms clean during your stay. Vending areas need an update. But, the big down fall was the wireless internet. Very limited connection on our lap tops and no service on tablets. I would choose this hotel […] again if they fix the internet issues. Read moreGenuine Hotels.com guest review
"last minute stay - worked out great - Thank you!"
The room was clean and quiet. We were just there overnight and flew out early - so no breakfast. Maybe next time. AND THERE WILL BE A NEXT TIME- We are tossing our Hilton Honors membership and moving over to Holiday Inn Express.Genuine Expedia guest review
"Excellent as usual"
If you need to stay in Portland or the surrounding area I recommend this hotel . Clean friendly hotel a+ Stayed here 3 times and have never been disappointed.Genuine Hotels.com guest review
We stayed 3 nights. I can`t complained about the room. The hot breakfast was good too. The room was very clean . We went next door to the Marriots`s for dinner. We took the wine and dine . We really enjoyed the food. We liked were the hotel was located. It was a very quiet area.Genuine Hotels.com guest review
"Overall visit was very good."
we were very pleased with our stay. The room was big and comfortable. Staff was very nice. we would certainly stay there again if we would back in the Portland area.Genuine Expedia guest review
"Nice room with a poor bed"
Great staff. Convenient to airport with late checkin.Genuine Expedia guest review
One of the cleanest and most accommodating hotels I have stayed at in a while.Genuine Hotels.com guest review
"Nice quiet night in South Portland Holiday Inn Exp"
The room/suite was very comfortable, clean, and cool (91 degrees outside). We stayed one night as we were traveling through Maine. The staff was super, and everyone loved and accepted Jake our dog. A very pet friendly atmosphere. The free breakfast bar in the morning was a great treat and all you could eat of a super choice of breakfast eats. We will […] stay there again when in the area. Read moreGenuine Hotels.com guest review
"Nice hotel, but would rather be in Portland"
We planned to spend a night in Portland while driving up the coast, but Being a busy weekend, south Portland was all we could find. Nice hotel with larger than normal from with a couch. A short drive into Portland.Genuine Expedia guest review
Close to airport. Convenient to shopping and eating out with small kids. Pool is great. Only thing missing is a hottub;). Accomadating and decent breakfast. Alot of families with kids while we were there (we had 2 of our own).Genuine Expedia guest review
"Ok to stay!"
Unfortunately they stay was only mediocre! They set up of the room was ok! Thought it would be better with two tvs! It became a pain to swivel the tv back and forth! Also our room was not very clean we walked in to find make up on two of the pillows, try to called down to get another set and the phone was busy waited a couple minutes and still busy! […] Ended up taking the elevator down from the 5th floor to get some! Then we had another problem with cleanliness as well. unfortunately the housekeeper missed something very disgusting just under the rim of one of the beds, thank goodness my 3year didn't find it! It just goes to show the lack of cleaning in the rooms. Read moreGenuine Expedia guest review
"Great central location and awesome breakfast!"
Nice hotel at first needed to change rooms cause smelled musty and air conditioner did not work so well . They changed our room right away and was much better. Was clean and plenty of room nice to have couch and micro and fridge etc. Wonderful location central to many sights. Breakfast every am was great and so nice to have right there! Staff was friendly […] and helpful. Nice to have a pool too! Would stay again Read moreGenuine Hotels.com guest review
Wouldn't stay anywhere else. :)Genuine Hotels.com guest review
"It was really not bad"
We had a big and nice room for am acceptable price.Genuine Hotels.com guest review
Nice place to stay and nice accomedations. The pool was nice and the breakfast was good a well.Genuine Expedia guest review
booked 8 rooms, 3 had no a/c, two had broken hair dryers, one had cable issues. It was a sold out hotel and they had no maintenance on site. They brought a fan to one of the rooms with no a/c, which did little for the humidity. This hotel needs repairs and upgradesGenuine Hotels.com guest review
Very clean, Staff were friendly and helpful. Very clean pool great parking, quiet location. Rooms comfortable, quiet AC, great water pressure in shower.Genuine Expedia guest review
Nice place to stay overnight. There are many stores in the neighborhood to shop around.Few places to eat Will stay there againGenuine Hotels.com guest review
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