We were not there very long, just an overnight stay for sleep. Very clean which is important to me. The room is HUGE and very comfortable. The bed was not firm enough for me, but overall a good experience. Breakfast was great!Genuine Hotels.com guest review
"Loved this place'"
Great service, breakfast, and room. Excellent location and value. Loved that the room had a refrigerator and "living room" areaGenuine Hotels.com guest review
"Awesome, per the usual"
I stayed at a Hyatt Place quite a few years ago, and remembered how nice the room was, so I decided to stay again this past weekend. Nothing has changed-still a great place to stay! Perfect for a staycation.Genuine Hotels.com guest review
"Nice hotel to visit Dallas"
It looked old one but was very nice to stay. Especially, breakfast they served was really great.Genuine Expedia guest review
"Great Hotel Great location Great staff"
Very good hotel would have been 5 stars if i hadn't gotten stuck in a handicapped suite. not really a problem just dont like the water all over the floor in the bathroom and a few other quirks. Breakfast was good. staff was Friendly Room was clean.Genuine Hotels.com guest review
The eating and serving area for breakfast was poorly laid out, making it difficult for breakfast if more than 5 people were there.Genuine Hotels.com guest review
"July 4th Weekend"
Awesome! We were extremely impressed with the healthy options provided for the complimentary breakfast. Not only were the choices delightful, but several of the choices were unlike the mundane norm of what is typically offered elsewhere. I look forward to revisiting the Plano location!Genuine Hotels.com guest review
My experience with this hotel was great. The customer service staff was friendly and knowledgeable. The rooms were very clean and spacious. All of the amenities were great as well. This was an excellent hotel choice! I would definitely stay again and would highly recommend to others.Genuine Expedia guest review
"Nice hotel. Very convenient to shopping areas."
I am very pleasantly surprised. The staff were very courteous and friendly. The room was very clean, well organized and comfortable. The TV screen was big.The breakfast buffet was good. It is very close to shopping areas.Compared to other hotels in the same price range, I highly recommend this place.Genuine Expedia guest review
"Easy to get where you're going"
Overall stay was great. Some noise from freeway was only negative. Good breakfast.Genuine Hotels.com guest review
"Sleepless in Hyatt"
1.Air conditioner was very loud and noisy keep us awake all night. 2.Pillow were too small and has no support give me stiff neck. Beside sleepless night everything else was good.Genuine Hotels.com guest review
"almost there... couple misses"
Prime location, restroom way too small.Genuine Hotels.com guest review
very nice and clean. tv had a lot of inputs if needed. layout was nice and even though my room was directly outside of the elevator entrance I never heard anyone get on or off. had on demand movies. would stay there again if I am in the area.Genuine Hotels.com guest review
"We will be back!"
We loved the layout of the lobby as well as the guest rooms. As a family of four, it is very easy to feel crowded in a normal square hotel room. What a great difference! Breakfast was a nice change as well. We did not have the opportunity to experience the evening lobby cocktail option, but it looked like everyone was enjoying themselves but was still […] family friendly at the same time. Read moreGenuine Hotels.com guest review
"Great hotel for families"
Very pleased. They accommodated us well by giving us a first floor room and allowing us to check in early since we arrived sooner than we planned. The staff was friendly and the breakfast had an excellent variety that my family all were happy with. I will definitely continue to recommend this hotel.Genuine Expedia guest review
The Hyatt was great, but to use the shower and close the door to the rest room you had to almost stand on the toilet and the hallway noise was terrible but besides that thing were great.Genuine Hotels.com guest review
Very nice and helpful staff.Genuine Hotels.com guest review
"Nice hotel. Functional"
Was in town for a wedding. This hotel was near the event. Did not spend a lot of time in the hotel but it met my standards. I am very picky and felt comfortable staying. Staff was nice, however they wear many hats. One minute they are serving as a receptionist checking you in and the next minute they are 10 steps over serving drinks and snacks at the […] bar counter to preparing food on the breakfast buffet. Makes me a little uncomfortable abot eating. All in all I had no complaints. Hotel is near plenty of restaurants and shopping! Read moreGenuine Expedia guest review
"place to stay"
I would recommend this hotel to anyone. Clean, service was excellent, and tthe amenities were very good.Genuine Hotels.com guest review
Very comfortable and clean. The only negative was that being next to the Dallas Tollway, there was, as would be expected, traffic noise all night. The complimentary breakfast was excellent. We would definitely stay there again.Genuine Hotels.com guest review
We arrived late so we were not there very long, but everything was great. The people on the desk were very friendly and helpful. There was a wide variety of breakfast foods to choose and the coffee was delicious.Genuine Hotels.com guest review
"Great place to stay"
The hotel staff were friendly and efficient at check in. The room was nicely arranged with a separate living area which came in handy. The room was clean and there was a great large shower. The bed was very comfortable. I had a great nights sleep. The only minor thing was an air conditioner that was a little noisy. Overall a great stay.Genuine Expedia guest review
We stayed there for the Jimmy Buffet concert. There were 8 of us, so they suggested connecting rooms, which was very nice. The rooms were very nice, A/C worked great and the bonus was that they had a complimentary shuttle to the concert and back! We will stay there whenever we are in the Dallas area.Genuine Expedia guest review
"AC in all hotels is a problem....."
A/C in all hotels are a problem.... difficult to adjust and noisey other than that our stay was great.... again ALL hotels have this ProblemGenuine Hotels.com guest review
"Close to Ikea!"
This is our 3rd time to stay here. It is always clean and the staff is great. Also, it is easy to get to and located close to great shopping.Genuine Expedia guest review
"Good place if you can find it"
Only problem was that phone directions to hotel were spoken so fast I had to call several times to get the location and address. Otherwise, staff was excellent and facility was fineGenuine Expedia guest review
"A regularly here but.."
For the first time I got put on the side of the hotel that's next to the tollway. If you wake easy this is not a good idea. Ask for a room away from the tollwayGenuine Hotels.com guest review
"Excellent Plano, TX Hotel"
This was our first time staying at this hotel and we loved it. The hotel is reasonably priced, well maintained and the staff was very friendly. I would recommend it to anyone looking for a nice hotel in the Plano area.Genuine Hotels.com guest review
Great place to stay. Nice Roomy Classy. Has shuttle for short excursions which we used. They were prompt and courteous even when we forgot our tickets to a show. They drove us back without complaint and saved the day. Even got our driver interested in the musician we went to see. Tasty breakfast sandwiches and other goodies the next morning. I will […] definitely be staying here again!!! Read moreGenuine Hotels.com guest review
Good location, clean, very good breakfast. Recommended for families or business travelersGenuine Expedia guest review
All and all our stay at the hotel was very pleasant ... However the water pressure in the shower was horrible l; like as strong as a steady leak....I mentioned this to the hotel staff upon checking out and the clerk said "yea other guests have said that from the sixth floor" than simple turned and walked away...I was thinking wow that's it (I guess) […] ... And just turned walked away myself. Wished the clerk would have given an explanation or atleast shown more empathy. Read moreGenuine Hotels.com guest review
"Not what I expected"
The first room we were given smelled like cigarette smoke. After contacting management, we were immediately given another room. The second room had an odor to it, like a backed up sewer line. The location was great, however I will not be staying here again die to the condition of the rooms.Genuine Hotels.com guest review
"Very convenient and great for the price."
Very nice for the price and conveniently located.Genuine Hotels.com guest review
Loved it!Genuine Hotels.com guest review
"Very Clean Right next door to Salt Grass"
Great....Genuine Hotels.com guest review
One of the best stays I have ever had. Room was big and very comftable. breakfsat was free and hot. Overall a great property.Genuine Expedia guest review
Very clean, new and updated furnishings, and overall great experienceGenuine Hotels.com guest review
Overall a nice hotel, but needs to be maintained better because one of the elevators wasn't working and the carpet in areas was worn. We will use this hotel again on our next trip to Plano.Genuine Hotels.com guest review
Excellent room , well maintained. Only Dowside is bathrooms are painted a dull grey with very low lighting , kind of depressing. Excellent Breakfast .Genuine Hotels.com guest review
"Pretty and Affordable"
the room was clean, bigger than expected, and very nice. right next to a couple really good restaurants, next to the Dallas Tollway, so you can go many places pretty quickly, the staff was friendly and helpful. breakfast was delicious.Genuine Hotels.com guest review
"Shopping in Plano"
The hotel was extremely clean, staff was friendly, breakfast buffet was outstanding. Hotel was hard to locate, but once we became familiar with area, it was easier to get around.Genuine Hotels.com guest review
"Good location, great staff"
The staff was great, hard working, very friendly and good to work with.... the only issue was the condition, and based on your rating system, I couldnt place this comment any where else. Speficially, there was a power outage, and the backup generator was not working properly, so we were completely without power or internet for hours. I would assume […] that the backup generator should always be operational, and therefore minimize the impact to the guests. I am sure this will be addressed....I was in town for a special event, and I was a bit upset about it until the full power came on, so the hotel needs some checks and balances for its equipment. Read moreGenuine Expedia guest review
"LACY IS AMAZINGGGGGGGGGG!!!"
We recently stayed at the Hyatt Place hotel in Plano, Texas. We THOROUGHLY ENJOYED OUR STAY!!! LACY, the ASSISTANT GENERAL MANAGER, took care of OUR FAMILY in AN AMAZING WAY!!! NOT ONLY DID SHE PROVIDE FOR MY NEEDS DURING OUR STAY, SHE *BLESSED* MY CHILDREN IMMENSELY!!! She is a GIFT FROM GOD AND WE LOVE HER DEARLY!!! I HIGHLY RECOMMEND STAYING AT *THIS* […] HYATT AND REFERRING ALL OF YOUR FRIENDS!!! Ask for LACY, she will knock your socks off with HER KIND AND COURTEOUS ATTITUDE!!! :-) May God Bless Anyone Who Reads This And Meets Lacy In Person... Read moreGenuine Hotels.com guest review
This was i believe a 3 star hotel for a great price. It goes for a great price on fridays unless there is a holiday or event. Higher star hotels have the inconvenience of being too big, having to pay for breakfast and even smaller rooms. The Hyatt place had a nice room, better than the cold 4 star I stayed at a few weeks prior to, and did the job. Being […] off the tollway allowed me to get to work quick the next morning. Read moreGenuine Hotels.com guest review
Beds were too small. Interment was way to slow.Genuine Hotels.com guest review
"Close to Sealife in Dallas"
Very comfortable rooms and good breakfast buffet.Genuine Hotels.com guest review
"will stay again!"
Great hotel for the price. Very clean and comfortable. Barrier separation from the bed to the couch in the "other" room allowed me to watch tv for a while while girlfriend slept uninterrupted. Would definitely stay again and recommend to anyone.Genuine Hotels.com guest review
"Nice hotel but a little worn on the edges"
Good service from the front desk. Close to mall, movie theater, restaurants. Only negative for me was lots of wear marks on the wood of the decor, in the elevator and in the room. Some attention to detail to get rid of this wear-and-tear would make this a top-notch hotel in its class.Genuine Hotels.com guest review
"CLOSE TO RESTURANTS AND SHOPPING"
overall excellence. I just told trip advisor the same thing!!Genuine Hotels.com guest review
"Hyatt place is the best hands down"
I love hyatt placeGenuine Hotels.com guest review
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