"Nice hotel close to quality restaurants and DART"
We stayed over the OU v Texas football weekend and will definitely stay here again. The location is safe and close to restaurants, movie theater, and DART train. The breakfast is hot with several nutritious selections.Genuine Expedia guest review
Wonderful nights stay. Awesome staff. Nice clean quiet room.Genuine Expedia guest review
such a great hotel!! Rooms are always clean, breakfast is good with a lot of options, location is great, beds were super comfy!! The management and all the staff were always helpful and everytime I needed something they were always there!! I will definitely continue to stay at this hotel!!Genuine Hotels.com guest review
"Nice place to spend the night"
Hotel amenities, specific rate, professionalism of hotel staffGenuine Hotels.com guest review
Loved the set up of this hotel room. Very comfortable beds, loved the living room and huge tv that swivels for viewing in either section of the room.Wish they would have had a tub in the king room and 1 day they didn't clean my room when I was gone and then came in when I got back and did a so-so job. But other than that...really loved and already booked […] again. Read moreGenuine Hotels.com guest review
Great place to stay. Close to shopping/entertainment. Helped me decide which area I am moving to in the next few months.Genuine Hotels.com guest review
Everything was great, except the machine for making the key-cards was not working. It was inconvenient to have to rely on a worker to open the room.Genuine Hotels.com guest review
Good visit but room card machine was broken so we had to be escorted to our room EVERY time we went anywhere!Genuine Hotels.com guest review
Hotel is nice and clean. Beds were a lil uncomfortable. Also wish they had more channel line ups.Genuine Hotels.com guest review
Nice hotel. Friendly staff. The breakfast buffet was great. The rooms were comfortable and well maintained. Would stay there again.Genuine Hotels.com guest review
"No king beds"
Great place. Would have been 5 rating had they had a king bed.Genuine Hotels.com guest review
"Very nice hotel!"
This was a very nice hotel! I love the Hyatt Place hotels! Always so clean and the staff are very friendly!! The bed was very comfortable, breakfast was good and location was great! Super Target right down the road! Will definitely stay here or any other Hyatt Place again!Genuine Hotels.com guest review
"Great Stay for Tournament"
The room was large and comfortable, which we have found with several stays at Hyatt Places. Hyatt Place is quickly becoming our favorite. We were there for a weekend tournament and the weekend rate in the business area was great considering it included a better than average breakfast. We were pleasantly surprised with the quality of the food. The fridge […] was nice to keep drinks cold for a thirsty group. We loved that we could just walk next door to Saltgrass for dinner. Read moreGenuine Expedia guest review
"Close to it all...."
Staff was beyond helpful! Clean and comfortable rooms!Genuine Expedia guest review
"Swim meet need"
Wonderful room, lots of room, only two issues we had. The fridge was out, which took a day to replace, but its not you have extras sitting around when the hotel is full. The other was we never had enough towels. Asked for more towels and wash clothes and got towels and hand towels. Little difference but for such a nice place you would figure they would […] know that. Read moreGenuine Expedia guest review
Great hotel for the price. Only complaint was the crowd at breakfast equaled little to eat and no place to sit, but that might have just been bad timing. I will definitely stay here again.Genuine Hotels.com guest review
"Stay here with confidence"
Staff was accommodating to our whole team. Love the pool, 24/7 food availability, rooms were "apartment like", and the breakfast was top-notch. We've stayed in Plano twice a year for 5 years. Our regret is that we hadn't stayed here all along. We will from now on, though.Genuine Hotels.com guest review
Room was nice and convenient to restaurants and shopping!Genuine Expedia guest review
Good hotel overall, staff was pleasant, breakfast was greatGenuine Hotels.com guest review
The hotel is nice and clean and what started off as a great experience went wrong when we had signed up for shuttle service to a concert and the transportation there was on time and comfortable. When we went back to the drop-off location and we were waiting with numerous others for the shuttle and by the time our 11:40 shuttle was suppose to pick us […] up they hadn't even picked up the 11:00 group. I made a call to tell them we hadn't been picked up and where we were and I was told we were not at the proper pick-up location. Not sure why where we were dropped off would be different than the pick-up. I once again told her where we were and she hung up on me. We ended up taking a town car and paying to get back to the hotel. I didn't use profanity or say anything rude was just upset and the result was someone hanging up on me. Read moreGenuine Hotels.com guest review
The location was great and it was close to restaurants. The front desk night clerk was very rude and even hung up on a fellow guest. We only received a few channels on the television but luckily we didn't spend much time in the room so that was ok. For the price it wasn't worth the money and wouldn't stay there again.Genuine Hotels.com guest review
"Nice hotel with excellent breakfast and staff"
I really enjoyed the Hotel it was so comfortable and all the amenities was great especially the swimming pool and the breakfastGenuine Expedia guest review
More amenities available than I could use. I was impressed with the use of space in the guest room. Everything placed just right - well thought out. Everything comfortable and either new or relatively so. Only negative is the size of the shower/WC. A bit of a tight fit for a large Midwesterner like myself. But, I'll be back!Genuine Hotels.com guest review
"Very pleasant stay!"
I stayed for 5 days to attend my sister's wedding. It was a very pleasant experience. Hotel staff were very polite and sweet. Five stars for the experience!Genuine Hotels.com guest review
The beds are hard as a rock. The sheet are like card board and very rough feeling. Got no sleep.Genuine Hotels.com guest review
"A great place to get away."
This is a great hotel with a great staff. Smack dab in the middle of the best of North Dallas shopping, you get a tremendous value for money staying here. I highly recommend it.Genuine Hotels.com guest review
"One of the best hotels I have stayed in."
The staff was friendly and accommodating. My observation was that each guest was treated with the utmost respect.Genuine Hotels.com guest review
"Memorial Day Weekend Staycation"
This was a perfect location/hotel for our family's staycation. We had two rooms for 3 adults and 3 kids plus 1 dog. The complimentary breakfast was just perfect & the staff were very attentive epsecially Lindsey who gave my mom extra TLC. Thank you!Genuine Hotels.com guest review
Great place to stay and excellent serviceGenuine Hotels.com guest review
Needed to prepare breakfast faster. Had to wait on hot items for at least 10-15 minGenuine Hotels.com guest review
"Fantastic. Its a suite, not average motel room."
It was perfect. Room is a top notch suite. Not your average motel room. Very clean, shower very nice. Breakfast could be better. Same fake food you get everywhere. We went out to Le Pepes after first time. Would definately stay there again.Genuine Hotels.com guest review
"Stay here if you don't want to get much sleep"
Don't think we will stay here again. Firstly, it is too close to the turnpike so you have horrible highway noise. It is impossible to sleep late except on Sundays. We had already paid for 3 nights. We asked for a room away from the traffic but I don't think there are any. Secondly, the AC in the room was like an AC system you would find in a cutrate […] motel. VERY, VERY LOUD!!!! I would wake up every time the compressor came on. RATTLE,RATTLE!!! The room itself was nicely arranged with separate sitting area and refrigerator. Beds were comfortable. Big screen TV was great but channel selection was not very good. The breakfasts were good. Not too fancy but more than just cereals. This seems like a very nice hotel so the AC in the rooms was a very big disappointment. Read moreGenuine Hotels.com guest review
Breakfast is ok. Could improveGenuine Hotels.com guest review
Only issue was the cable didn't get the NHL playoffs or baseball game.Genuine Hotels.com guest review
"Great place to stay!"
I really enjoyed staying here. The room was clean, and the faculty was extremely nice. They helped out with whatever we needed. The breakfast the next morning was really good and the location had several convenient restaurants and grocery stores. I would definitely stay there again!Genuine Hotels.com guest review
Just what I expected… I stay there every time.Genuine Hotels.com guest review
Awesome... That's all.... My hotel from now on!Genuine Hotels.com guest review
"Great hotel at a bargain"
very large 2 room suite. very comfortable. There were 3 of us and we were all comfortable. Great beds and linens.Genuine Expedia guest review
The room was poorly cleaned. The carpets need to be steam cleaned.Genuine Hotels.com guest review
"Very accomodating staff!"
...plus high-quality wifi. We invited friends over for dinner at the hotel where the staff made us very welcome in the made-up dinner lounge with three tables, television for the kids, and first-class service!Genuine Hotels.com guest review
"Our family overflow site"
We had so many family members in town who traveled long distance that the Hyatt was the perfect quiet place to rest and prepare for the new baby's first birthday party. Great breakfast buffet for the weary travelers, too.Genuine Hotels.com guest review
I was only in town for one night. The hotel was very clean. The staff was very friendly and courteous. I wish I needed to stay longer! I'll be back to this hotelGenuine Hotels.com guest review
Nice staff, cozy and spacious rooms, convenient to many restaurants and shops, fairly quiet area. Definitely would stay again!Genuine Hotels.com guest review
"Very clean neighborhood & great location"
The hotel room was very clean & comfortable...we were on the 6th floor & it was very quiet-was able to get plenty of sleep because we were up very early the next couple of mornings. I was in town for my daughter's competition @ UNT-so the drive from Plano to Denton was about 30-35 minutes & the hotel staff upon arrival was friendly. I would definitely […] stay here again! Read moreGenuine Hotels.com guest review
"AC Unit Kept Me Up"
The night we stayed there it was a breezy night. Wind gusts were around 20MPH. The side of the building our room was on had particularly loud wind noise issue. I was awakened from sleep at 3AM by constant howling/whistling wind noise and could not get back to sleep. I was surprised that a hotel of all places could have so much noise issue. What's the […] use of staying at a hotel if you can't get a good night's rest? Anyway, after not being able to fall back to sleep, I decided to go to the lobby and check outside if it was a typhoon outside or what? I noticed the front of the building had very little wind. But the side our room was on was in some sort of a wind tunnel. After an hour of trying to sleep in the lobby, I went back to the room and could still hear the wind noise. Then I realized the wind noise was coming out of the AC unit's vent. As if it was sealed properly when it was installed or something. I was able to quell the noise by turning off the AC and placing the extra pillows and linens on the vent to cut off the circulation and the noise stopped and I was able to get a few hours of sleep. Of course there were soccer teams staying there that night which made trying to get some breakfast in the morning a challenge. LOL. I think we'll stick with Springhill Suites in the future. Read moreGenuine Hotels.com guest review
"Excellent Stay For A Family"
This is the second tie we have stayed at this brand hotel. The first stay was in a different state, yet both times the room, hotel, and the service was excellent. The buffet could be better, but it is still good.This is absolutely our hotel of choice wherever we go.Genuine Hotels.com guest review
Excited upon arrival. You're not too close, but definitely not far, from entertainment. You can drive 5 minutes south and visit the Legacy Shoppe's, drive another 4 minutes and you're in Frisco with indoor skydiving, stonebriar mall, and various shopping places, or drive another 5 minutes from Frisco and you've arrived at the galleria. Very lovely hotel, […] will definitely stay again! Read moreGenuine Hotels.com guest review
"Good for the money"
Clean, comfortable, quiet.Genuine Hotels.com guest review
"Nice Breakfasts, comfortable stay"
We have two kids and we arrived late(midnight to be exact), but we'd been taking care of in less than 10min. Staff are friendly and helpful. Rooms were fairly clean. Bathrooms were updated and clean.We had a good time there.Genuine Expedia guest review
"Very Nice Hotel, would definitely stay again!"
This hotel was exceptionally nice and modern. The decor and amenities in the room were great. The staff was friendly and helpful. The location is great with easy access to any part of Plano or North Dallas.Genuine Hotels.com guest review
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