More amenities available than I could use. I was impressed with the use of space in the guest room. Everything placed just right - well thought out. Everything comfortable and either new or relatively so. Only negative is the size of the shower/WC. A bit of a tight fit for a large Midwesterner like myself. But, I'll be back!Genuine Hotels.com guest review
"Very pleasant stay!"
I stayed for 5 days to attend my sister's wedding. It was a very pleasant experience. Hotel staff were very polite and sweet. Five stars for the experience!Genuine Hotels.com guest review
The beds are hard as a rock. The sheet are like card board and very rough feeling. Got no sleep.Genuine Hotels.com guest review
"A great place to get away."
This is a great hotel with a great staff. Smack dab in the middle of the best of North Dallas shopping, you get a tremendous value for money staying here. I highly recommend it.Genuine Hotels.com guest review
"One of the best hotels I have stayed in."
The staff was friendly and accommodating. My observation was that each guest was treated with the utmost respect.Genuine Hotels.com guest review
"Memorial Day Weekend Staycation"
This was a perfect location/hotel for our family's staycation. We had two rooms for 3 adults and 3 kids plus 1 dog. The complimentary breakfast was just perfect & the staff were very attentive epsecially Lindsey who gave my mom extra TLC. Thank you!Genuine Hotels.com guest review
Great place to stay and excellent serviceGenuine Hotels.com guest review
Needed to prepare breakfast faster. Had to wait on hot items for at least 10-15 minGenuine Hotels.com guest review
"Fantastic. Its a suite, not average motel room."
It was perfect. Room is a top notch suite. Not your average motel room. Very clean, shower very nice. Breakfast could be better. Same fake food you get everywhere. We went out to Le Pepes after first time. Would definately stay there again.Genuine Hotels.com guest review
"Stay here if you don't want to get much sleep"
Don't think we will stay here again. Firstly, it is too close to the turnpike so you have horrible highway noise. It is impossible to sleep late except on Sundays. We had already paid for 3 nights. We asked for a room away from the traffic but I don't think there are any. Secondly, the AC in the room was like an AC system you would find in a cutrate […] motel. VERY, VERY LOUD!!!! I would wake up every time the compressor came on. RATTLE,RATTLE!!! The room itself was nicely arranged with separate sitting area and refrigerator. Beds were comfortable. Big screen TV was great but channel selection was not very good. The breakfasts were good. Not too fancy but more than just cereals. This seems like a very nice hotel so the AC in the rooms was a very big disappointment. Read moreGenuine Hotels.com guest review
Breakfast is ok. Could improveGenuine Hotels.com guest review
Only issue was the cable didn't get the NHL playoffs or baseball game.Genuine Hotels.com guest review
"Great place to stay!"
I really enjoyed staying here. The room was clean, and the faculty was extremely nice. They helped out with whatever we needed. The breakfast the next morning was really good and the location had several convenient restaurants and grocery stores. I would definitely stay there again!Genuine Hotels.com guest review
Just what I expected… I stay there every time.Genuine Hotels.com guest review
Awesome... That's all.... My hotel from now on!Genuine Hotels.com guest review
"Great hotel at a bargain"
very large 2 room suite. very comfortable. There were 3 of us and we were all comfortable. Great beds and linens.Genuine Expedia guest review
The room was poorly cleaned. The carpets need to be steam cleaned.Genuine Hotels.com guest review
"Very accomodating staff!"
...plus high-quality wifi. We invited friends over for dinner at the hotel where the staff made us very welcome in the made-up dinner lounge with three tables, television for the kids, and first-class service!Genuine Hotels.com guest review
"Our family overflow site"
We had so many family members in town who traveled long distance that the Hyatt was the perfect quiet place to rest and prepare for the new baby's first birthday party. Great breakfast buffet for the weary travelers, too.Genuine Hotels.com guest review
I was only in town for one night. The hotel was very clean. The staff was very friendly and courteous. I wish I needed to stay longer! I'll be back to this hotelGenuine Hotels.com guest review
Nice staff, cozy and spacious rooms, convenient to many restaurants and shops, fairly quiet area. Definitely would stay again!Genuine Hotels.com guest review
"Very clean neighborhood & great location"
The hotel room was very clean & comfortable...we were on the 6th floor & it was very quiet-was able to get plenty of sleep because we were up very early the next couple of mornings. I was in town for my daughter's competition @ UNT-so the drive from Plano to Denton was about 30-35 minutes & the hotel staff upon arrival was friendly. I would definitely […] stay here again! Read moreGenuine Hotels.com guest review
"AC Unit Kept Me Up"
The night we stayed there it was a breezy night. Wind gusts were around 20MPH. The side of the building our room was on had particularly loud wind noise issue. I was awakened from sleep at 3AM by constant howling/whistling wind noise and could not get back to sleep. I was surprised that a hotel of all places could have so much noise issue. What's the […] use of staying at a hotel if you can't get a good night's rest? Anyway, after not being able to fall back to sleep, I decided to go to the lobby and check outside if it was a typhoon outside or what? I noticed the front of the building had very little wind. But the side our room was on was in some sort of a wind tunnel. After an hour of trying to sleep in the lobby, I went back to the room and could still hear the wind noise. Then I realized the wind noise was coming out of the AC unit's vent. As if it was sealed properly when it was installed or something. I was able to quell the noise by turning off the AC and placing the extra pillows and linens on the vent to cut off the circulation and the noise stopped and I was able to get a few hours of sleep. Of course there were soccer teams staying there that night which made trying to get some breakfast in the morning a challenge. LOL. I think we'll stick with Springhill Suites in the future. Read moreGenuine Hotels.com guest review
"Excellent Stay For A Family"
This is the second tie we have stayed at this brand hotel. The first stay was in a different state, yet both times the room, hotel, and the service was excellent. The buffet could be better, but it is still good.This is absolutely our hotel of choice wherever we go.Genuine Hotels.com guest review
Excited upon arrival. You're not too close, but definitely not far, from entertainment. You can drive 5 minutes south and visit the Legacy Shoppe's, drive another 4 minutes and you're in Frisco with indoor skydiving, stonebriar mall, and various shopping places, or drive another 5 minutes from Frisco and you've arrived at the galleria. Very lovely hotel, […] will definitely stay again! Read moreGenuine Hotels.com guest review
"Good for the money"
Clean, comfortable, quiet.Genuine Hotels.com guest review
"Nice Breakfasts, comfortable stay"
We have two kids and we arrived late(midnight to be exact), but we'd been taking care of in less than 10min. Staff are friendly and helpful. Rooms were fairly clean. Bathrooms were updated and clean.We had a good time there.Genuine Expedia guest review
"Very Nice Hotel, would definitely stay again!"
This hotel was exceptionally nice and modern. The decor and amenities in the room were great. The staff was friendly and helpful. The location is great with easy access to any part of Plano or North Dallas.Genuine Hotels.com guest review
Clean. Friendly staff. Very good locality.Genuine Hotels.com guest review
"Unhappy Room Placement"
When large groups are staying at your hotel, please do not place other guests on the same floor or more importantly, in between those large group rooms. We had such luck and the noise was down right in considerate.Genuine Hotels.com guest review
"Very nice hotel"
Very clean and very helpful will diffently go back. I was impressed with all the serviceGenuine Expedia guest review
Prompt and great. There are MANY choices around this area at all different price ranges but the Hyatt delivered per usual. Will stay again.Genuine Hotels.com guest review
Nice hotel. Got good deal from hotels.comGenuine Hotels.com guest review
Everyone was very nice and excellent customer serviceGenuine Hotels.com guest review
Clean/Nice Hotel...Only issue I had was the bed was to firm for me..Genuine Hotels.com guest review
Absolutely loved this hotel. I will definitely be staying here again!!Genuine Hotels.com guest review
"Noisy, next to the North Dallas tollway"
Ask for a room that is facing Parkwood Rd. The rooms facing the tollway are annoyingly noisy. This is beyond white noise. They have the "thru the wall HVAC systems which are noisy to start with and then add the Tollway and sleeping after 5 AM is almost impossible.Genuine Hotels.com guest review
My husband and I really like this place. It's clean and the personal is very friendly and professional.Genuine Hotels.com guest review
I came for the weekend and I will say the hotel was great! It was clean and well kept. The staff was very friendly and helpful. The breakfast they offered during our stay included a wide variety to appeal to anyone's appetite! Delicious! For our needs, the hotel was in a great location to restaurants and great shopping. I would recommend this hotel […] and would stay at this location again! Read moreGenuine Hotels.com guest review
"Great, great, great!!!"
My friend and I came to dallas for a girls weekend. We chose to stay here because of the discounted price. When we got there we loved the hotel! The rooms were very spacious!!!!! Beds were great! Staff was friendly! Huge swiffle tv! Great breakfast! Just an overall great experience! I definitely recommend!Genuine Expedia guest review
"Nice, very nice hotel"
More than I expected and close to everything I need to see and do! Very comfortable beds and rooms!!! We were allowed to check in early, a huge plus!!!Genuine Expedia guest review
"secure your vehicle!"
the hotel seemed nice enough but I doubt the bedding was changed since the last stay. Hair on the pillows and wrinkled sheets? And you better park your vehicle directly in front of the hotel and under a light. Break-ins are rampant in the area. I had my truck broke into to steal a pair of tennis shoes. Truck was parked in the first row on the side of […] the hotel. Read moreGenuine Hotels.com guest review
Love the Hyatt - had originally booked the place because it was listed as pet friendly and I had planned to bring my dog. We didn't bring the dog but kept the hotel and although it was about 15 minutes away from where we spent most of the time, the hotel was great!!Genuine Hotels.com guest review
I really enjoyed my stayGenuine Hotels.com guest review
"Could have been better."
We lost power at our home, and had to go to a hotel for 3 nights. The last night we tried the Hyatt hoping it would be better than the Aloft Hotel, paid double the price and don't believe received double the experience. Paid $159 + tax. We felt there should have been meals included, not a cheap breakfast.Genuine Expedia guest review
"It's a great location to the mall."
it was a great hotel and we really enjoyed it.Genuine Hotels.com guest review
"Nice hotel, great service"
The staff was wonderful and the hotel was very nice. The room did not have a microwave as advertised, but it was still very nice overall. We would stay again. Having a great steak restaurant right across the parking lot was nice, too.Genuine Hotels.com guest review
"One of the best!"
This hotel is in a great location! The staff was very friendly and had a beautiful foyer. The rooms are very spacious and clean. Some hotels I have been to do not have a very 'white' tub or shower, but this one was very nice and clean. I was really impressed and will be staying here again. The breakfast was good also.Genuine Hotels.com guest review
"Excellent accommodations for the entire family"
The hotel staff was understanding and accommodating. Everyone that I encountered was polite and helpful. The room was good and the breakfast excellent. Perfect for my family!Genuine Expedia guest review
Spacious, quiet, close to shopping centers and banks, and easy access to interstate. Great hot breakfast.Genuine Hotels.com guest review
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