All hotels in Plano, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here3100 Dallas Pkwy, Plano, TX, 75093, United States of America, ‏‎866-539-8122
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.4 / 5Excellent

Score breakdown (from 316 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.6
4.0 / 5Excellent
"Great Hotel; Close to Dallas"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Friendly , professional staff; Will stay at this hotel the next time I visit Dallas, TX
Genuine Expedia guest review
Other trip Dec 25, 2014
SKJ
US
5.0 / 5Outstanding
"Excellent hotel for family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have spent my holidays in Hyatt hotel and had a pleasant stay. I would recommend this hotel for families who looking for descent hotel
Genuine Expedia guest review
Other trip Dec 25, 2014
arasu
US
5.0 / 5Outstanding
"Very Nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Only stayed one night, but it was lovely. The suite was very comfortable and the bathroom was exquisite. I will definitely stay here again again.
Genuine Hotels.com guest review
1 night trip Dec 6, 2014
Kara
US
3.0 / 5Good
"Good location, but needs updating"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
We have stayed at this hotel a few times when we come back to visit friends. For us the location is great and the staff have always been wonderful. The hotel itself needs some investment as some of the furnishings are worn, the showers are too small and the a/c makes too much noise (in the room we had this past weekend).
Genuine Expedia guest review
Other trip Dec 16, 2014
Steve
US
5.0 / 5Outstanding
"Love it ! Outstanding hotel and staff -"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Love it ! Outstanding hotel and staff - i love the art deco / modern look and the access to all the shopping esp Starbucks !!
Genuine Expedia guest review
Other trip Dec 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing!!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was super clean and comfortable!
Genuine Hotels.com guest review
1 night family trip Nov 20, 2014
Olumide
US
5.0 / 5Outstanding
"Hyatt Place Plano"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Convenient N Dallas location on Tollway
Genuine Hotels.com guest review
2 night trip with friends Nov 28, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel in Plano"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
One of my two or three "go to" hotels in Plano. Conveniently near the tollway, plenty of restaurants and grocery stores nearby, easy to get to from DFW (and presumably Love Field as well), and a very nice shopping mall nearby. I'm a swimmer and there is a great facility about a half mile away. The rooms are comfy, the food is not wonderful, but reasonable and convenient. My only complaint is too few outlets in the room, especially near the bed. They do not have guest laundry facilities, but they have an arrangement with the hotel next door (I haven't tried it).
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Handy in N Dallas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place in North Dallas. Handy to tollway, shops, groceries, movies, restaurants and malls. Love this location. Rooms are reasonable and clean. Will be back.
Genuine Expedia guest review
Other trip Nov 20, 2014
tenfigures
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel, great location close to Dallas North Tollway and shopping centers, restaurants. Good friendly stuff and nice breakfast
Genuine Hotels.com guest review
2 night family trip Nov 15, 2014
Stan
US
4.0 / 5Excellent
"Clean, convenient, good amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Really great, especially beds. Needs 2 things: air cleaners, and microwave
Genuine Expedia guest review
Other trip Nov 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Stay. Walking distance to several restaurants. Clean and extremely friendly service.
Genuine Hotels.com guest review
2 night business trip Oct 29, 2014
Matthew
US
5.0 / 5Outstanding
"Comfort and convenience."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location was perfect for us, close to shopping, restaurants, and the freeway. Very clean and modern. Breakfast was good and very convenient. The bed was super comfortable. Roomy with sofa sectional and desk area.
Genuine Hotels.com guest review
5 night family trip Oct 23, 2014
LaRae
US
4.0 / 5Excellent
"Excellent Property"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My husband and I stayed here for two nights while visiting our son in Plano. The front desk staff were very pleasant and helpful and the rooms spacious and very clean. Drinks in the lobby and a great breakfast which was included in the price? Only drawback was the noise from the tollway but it wasn't that bad. Would definitely stay here again.
Genuine Hotels.com guest review
2 night family trip Oct 24, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
All the staff that we contact were helpful, friendly and responded immediately. They also answered all questions.
Genuine Expedia guest review
Other trip Oct 20, 2014
R
US
5.0 / 5Outstanding
"Nice hotel close to quality restaurants and DART"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed over the OU v Texas football weekend and will definitely stay here again. The location is safe and close to restaurants, movie theater, and DART train. The breakfast is hot with several nutritious selections.
Genuine Expedia guest review
Other trip Oct 12, 2014
Pamela
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful nights stay. Awesome staff. Nice clean quiet room.
Genuine Expedia guest review
Other trip Oct 12, 2014
Amanda
US
5.0 / 5Outstanding
"Bridal trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
such a great hotel!! Rooms are always clean, breakfast is good with a lot of options, location is great, beds were super comfy!! The management and all the staff were always helpful and everytime I needed something they were always there!! I will definitely continue to stay at this hotel!!
Genuine Hotels.com guest review
2 night business trip Oct 3, 2014
Melissa B
US
5.0 / 5Outstanding
"Nice place to spend the night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel amenities, specific rate, professionalism of hotel staff
Genuine Hotels.com guest review
1 night trip Oct 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the set up of this hotel room. Very comfortable beds, loved the living room and huge tv that swivels for viewing in either section of the room.Wish they would have had a tub in the king room and 1 day they didn't clean my room when I was gone and then came in when I got back and did a so-so job. But other than that...really loved and already booked again.
Genuine Hotels.com guest review
2 night business trip Sep 26, 2014
Kathleen
US
5.0 / 5Outstanding
"Arkansas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay. Close to shopping/entertainment. Helped me decide which area I am moving to in the next few months.
Genuine Hotels.com guest review
2 night family trip Sep 12, 2014
Bridgette
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Everything was great, except the machine for making the key-cards was not working. It was inconvenient to have to rely on a worker to open the room.
Genuine Hotels.com guest review
1 night trip Sep 5, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good visit but room card machine was broken so we had to be escorted to our room EVERY time we went anywhere!
Genuine Hotels.com guest review
1 night trip Sep 5, 2014
A Traveler
US
4.0 / 5Excellent
"Lovely Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel is nice and clean. Beds were a lil uncomfortable. Also wish they had more channel line ups.
Genuine Hotels.com guest review
3 night trip Aug 15, 2014
B
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel. Friendly staff. The breakfast buffet was great. The rooms were comfortable and well maintained. Would stay there again.
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
Brenda
US
4.0 / 5Excellent
"No king beds"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place. Would have been 5 rating had they had a king bed.
Genuine Hotels.com guest review
2 night business trip Aug 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was a very nice hotel! I love the Hyatt Place hotels! Always so clean and the staff are very friendly!! The bed was very comfortable, breakfast was good and location was great! Super Target right down the road! Will definitely stay here or any other Hyatt Place again!
Genuine Hotels.com guest review
1 night trip Aug 1, 2014
Heather
US
5.0 / 5Outstanding
"Great Stay for Tournament"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was large and comfortable, which we have found with several stays at Hyatt Places. Hyatt Place is quickly becoming our favorite. We were there for a weekend tournament and the weekend rate in the business area was great considering it included a better than average breakfast. We were pleasantly surprised with the quality of the food. The fridge was nice to keep drinks cold for a thirsty group. We loved that we could just walk next door to Saltgrass for dinner.
Genuine Expedia guest review
Other trip Jul 30, 2014
Jill
US
5.0 / 5Outstanding
"Close to it all...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was beyond helpful! Clean and comfortable rooms!
Genuine Expedia guest review
Other trip Jul 28, 2014
Ceci
US
4.0 / 5Excellent
"Swim meet need"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Wonderful room, lots of room, only two issues we had. The fridge was out, which took a day to replace, but its not you have extras sitting around when the hotel is full. The other was we never had enough towels. Asked for more towels and wash clothes and got towels and hand towels. Little difference but for such a nice place you would figure they would know that.
Genuine Expedia guest review
Other trip Jul 28, 2014
swim dad
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel for the price. Only complaint was the crowd at breakfast equaled little to eat and no place to sit, but that might have just been bad timing. I will definitely stay here again.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
JP
US
5.0 / 5Outstanding
"Stay here with confidence"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was accommodating to our whole team. Love the pool, 24/7 food availability, rooms were "apartment like", and the breakfast was top-notch. We've stayed in Plano twice a year for 5 years. Our regret is that we hadn't stayed here all along. We will from now on, though.
Genuine Hotels.com guest review
3 night trip Jul 10, 2014
Softball Mom
US
5.0 / 5Outstanding
"Enjoyed stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was nice and convenient to restaurants and shopping!
Genuine Expedia guest review
Other trip Jul 8, 2014
Krystal
US
4.0 / 5Excellent
"Good Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good hotel overall, staff was pleasant, breakfast was great
Genuine Hotels.com guest review
3 night business trip Jun 19, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is nice and clean and what started off as a great experience went wrong when we had signed up for shuttle service to a concert and the transportation there was on time and comfortable. When we went back to the drop-off location and we were waiting with numerous others for the shuttle and by the time our 11:40 shuttle was suppose to pick us up they hadn't even picked up the 11:00 group. I made a call to tell them we hadn't been picked up and where we were and I was told we were not at the proper pick-up location. Not sure why where we were dropped off would be different than the pick-up. I once again told her where we were and she hung up on me. We ended up taking a town car and paying to get back to the hotel. I didn't use profanity or say anything rude was just upset and the result was someone hanging up on me.
Genuine Hotels.com guest review
2 night trip Jun 20, 2014
Jeanine
US
3.0 / 5Good
"Great location"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The location was great and it was close to restaurants. The front desk night clerk was very rude and even hung up on a fellow guest. We only received a few channels on the television but luckily we didn't spend much time in the room so that was ok. For the price it wasn't worth the money and wouldn't stay there again.
Genuine Hotels.com guest review
1 night trip Jun 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel with excellent breakfast and staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I really enjoyed the Hotel it was so comfortable and all the amenities was great especially the swimming pool and the breakfast
Genuine Expedia guest review
Other trip Jun 16, 2014
Roneka
US
5.0 / 5Outstanding
"Well-equipped"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
More amenities available than I could use. I was impressed with the use of space in the guest room. Everything placed just right - well thought out. Everything comfortable and either new or relatively so. Only negative is the size of the shower/WC. A bit of a tight fit for a large Midwesterner like myself. But, I'll be back!
Genuine Hotels.com guest review
2 night family trip Jun 6, 2014
Froggie
US
5.0 / 5Outstanding
"Very pleasant stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed for 5 days to attend my sister's wedding. It was a very pleasant experience. Hotel staff were very polite and sweet. Five stars for the experience!
Genuine Hotels.com guest review
3 night trip Jun 5, 2014
Neel
US
4.0 / 5Excellent
"Beds"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    5.0
The beds are hard as a rock. The sheet are like card board and very rough feeling. Got no sleep.
Genuine Hotels.com guest review
1 night trip May 31, 2014
A Traveler
US
5.0 / 5Outstanding
"A great place to get away."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a great hotel with a great staff. Smack dab in the middle of the best of North Dallas shopping, you get a tremendous value for money staying here. I highly recommend it.
Genuine Hotels.com guest review
2 night romance trip May 30, 2014
A Traveler
US
5.0 / 5Outstanding
"One of the best hotels I have stayed in."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was friendly and accommodating. My observation was that each guest was treated with the utmost respect.
Genuine Hotels.com guest review
1 night trip May 30, 2014
Cynthia
US
5.0 / 5Outstanding
"Memorial Day Weekend Staycation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a perfect location/hotel for our family's staycation. We had two rooms for 3 adults and 3 kids plus 1 dog. The complimentary breakfast was just perfect & the staff were very attentive epsecially Lindsey who gave my mom extra TLC. Thank you!
Genuine Hotels.com guest review
2 night trip May 24, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay and excellent service
Genuine Hotels.com guest review
2 night trip May 16, 2014
Richard
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Needed to prepare breakfast faster. Had to wait on hot items for at least 10-15 min
Genuine Hotels.com guest review
1 night business trip May 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic. Its a suite, not average motel room."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was perfect. Room is a top notch suite. Not your average motel room. Very clean, shower very nice. Breakfast could be better. Same fake food you get everywhere. We went out to Le Pepes after first time. Would definately stay there again.
Genuine Hotels.com guest review
3 night trip May 16, 2014
Jim
US
2.0 / 5Fair
"Stay here if you don't want to get much sleep"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
Don't think we will stay here again. Firstly, it is too close to the turnpike so you have horrible highway noise. It is impossible to sleep late except on Sundays. We had already paid for 3 nights. We asked for a room away from the traffic but I don't think there are any. Secondly, the AC in the room was like an AC system you would find in a cutrate motel. VERY, VERY LOUD!!!! I would wake up every time the compressor came on. RATTLE,RATTLE!!! The room itself was nicely arranged with separate sitting area and refrigerator. Beds were comfortable. Big screen TV was great but channel selection was not very good. The breakfasts were good. Not too fancy but more than just cereals. This seems like a very nice hotel so the AC in the rooms was a very big disappointment.
Genuine Hotels.com guest review
3 night trip May 16, 2014
Kay
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Breakfast is ok. Could improve
Genuine Hotels.com guest review
1 night business trip May 9, 2014
Emily
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Only issue was the cable didn't get the NHL playoffs or baseball game.
Genuine Hotels.com guest review
2 night family trip May 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really enjoyed staying here. The room was clean, and the faculty was extremely nice. They helped out with whatever we needed. The breakfast the next morning was really good and the location had several convenient restaurants and grocery stores. I would definitely stay there again!
Genuine Hotels.com guest review
1 night trip May 3, 2014
Suzanna
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews