Great experience!Genuine Hotels.com guest review
It was a very good hotel. All services are free.Genuine Hotels.com guest review
Hotel staff were excellent and friendly. Perfect location for visit to theme parks.Genuine Expedia guest review
Good. it is closed to theme parks, restaurants, and quiet.Genuine Expedia guest review
"Orlando Hyatt Place"
The staff was wonderful along with the breakfast. We would go back anytime and we highly recommend it to anyone looking to go on vacation in Orlando!Genuine Expedia guest review
"In the middle of everything which was awesome."
Room was very clean and nice. Quiet, never heard guests in other areas. On our third night no one came and cleaned the room, but I think they had a big turn over in rooms due to a convention in town. When I told the front desk staff it was just an "Im sorry" I would have like to have seen something a little more substantial than that. Breakfast was […] nice, but identical every single day. Only one person working in the kitchen and she was working HARD to keep up with the amount of people going in and out. Ran out of plates, bowls, and other stuff, but she was going as fast as she could. Would have been nice if she had help. Had issues with their in house computers but they were quick to help me. Printer died and desk clerk didn't seem to care, but when I called down later they had resolved it. Mixed reviews overall, but I wouldn't hesitate to stay there again. Read moreGenuine Expedia guest review
"Great hotel close to Universal!!!"
I was there to celebrate my birthday and really enjoyed the stay.Genuine Expedia guest review
Very clean room and lots of space. Very friendly staff as well. Will stay againGenuine Hotels.com guest review
Clean and well maintained hotel. Great location and very friendly staff. Breakfast is ok, could use a little variety from day to day. Fitness area has good equipment, but is small.Genuine Hotels.com guest review
Great I will stay here again its fabulous for the price that I paid I will definitinly come back next yearGenuine Hotels.com guest review
"Convenient location, features, amenities, BUT..."
This hotel has a lot of nice features. The room was really well designed to meet almost all our needs away from home. The only poor design feature is the bathroom door (difficult to maneuver in and out unless you keep door fully ajar). An easily fixed problem would be to replace the mattresses, which are uncomfortable, though the bedding is terrific. […] Very good housekeeping. The complimentary breakfast offerings are delicious and definitely a cut above a normal hotel breakfast, and it's a very pleasant experience during non-peak times. If you eat at the terrible breakfast rush hour, though, expect to be frustrated. The staff members were not able to keep enough food or clean dishes at the ready, much less clear and clean tables, during several mornings of our stay. Read moreGenuine Expedia guest review
We have stayed here before. Everyone is super friendly and helpful. The rooms are clean and can't beat the location. The rooms are also very big.Genuine Hotels.com guest review
"Very neat and homely for a nice price"
Had a kitchen, sofa, and all. Only thing was that the bathroom was a little too small.Genuine Hotels.com guest review
"Slow Breakfast !!"
With Breakfast there was slow filing the new food. No koffie half the time and cold thee water. But the hotel was Great in all other ways.Genuine Expedia guest review
The staff, hotel and location was great. I plan to make the Hyatt my place to stay when I go to Orlando.Genuine Hotels.com guest review
Stayed at this hotel for a conference. Although it was about 20-minute walk to the conference sight, I am glad I stayed at this hotel. It looks as it it were a glorified motel, the rooms are spacious, elegantly decorated and very comfortable. Staff members were very friendly and professional, too. I was pleasantly surprised that one of the staff members […] knew my name when I saw her at breakfast two days after I checked in. Speaking of breakfast, they serve complementary cooked breakfast. Very nice. I would stay at this hotel again. Read moreGenuine Expedia guest review
Simply an overnight stay as our youngest son, TJ, who teaches in Las Vegas was in Orlando attending a teachers conference. The Hyatt was very nice, centrally located, and had free breakfast.Genuine Expedia guest review
"A whole lot of hotel room for a little price."
The front desk staff and even the housekeeping staff were all excellent. The front desk staff knew me and my wifes name by the end of the first evening and as we came and went from the hotel, we were greeted and asked everyday how we were doing. Our room was extremely comfortable and modern looking after the recent renovation and was very spacious. […] Never did get to the hotel provided breakfast because when your on vacation, sometimes you just want to sleep in. Read moreGenuine Hotels.com guest review
"Hidden treasure on I-Drive"
The quality of the room was excellent. The mattress was firm and the facilities were excellent. We rented a King sized bed and so had the large couch. My fiancee and I were in Orlando for a dance event and needed a convenient place to stay. The couch itself was rather comfortable and a good place to have a meal in front of the big swivel tv. There was […] a refrigerator in the room as well as a second sink which came in rather handy when the fiancee was hogging the one right next to the shower. The main drawback of the room is that the shower itself seems to have an issue with splashing. There always seemed to be a puddle of water on the floor. It could just be the way the doors were installed combined with the strength of the water pressure. The quick eats downstairs was incredibly convenient as we would return to the hotel at 3am and it had some quick bites that we could grab. The gym had 2 treadmills, a bike machine, an elliptical and a set of free weights plus a small bench. It was adequate. The breakfast was relatively decent in comparison with most continental breakfasts. It served its purpose and they had variations on the classic hotel breakfast formula. Overall, it was one of the nicer rooms that we've been in (even compared to other Hyatt Regency main hotels). I would definitely stay here again. Read moreGenuine Hotels.com guest review
Because I had to wait 4 minutes for Starbucks machine to clean itself, the desk clerk gave me my tall latte free. I thought that was very nice of him.Genuine Hotels.com guest review
"Great Stay and close to everything"
Hotel was excellent... The hotel staff was great and told us everything we needed to know about including breakfast time, proximity to entertainment, etc. The room was exactly as promised and was very spacious and clean. The family style breakfast was great and food selection was delicious. We will be staying there againGenuine Expedia guest review
"5 day Business Stay"
GREAT, GREAT Hotel. Excellent location. Nice, clean, large rooms. They even sliced the bagels for B'fast so that we don't have to struggle with cutting them.Genuine Hotels.com guest review
Excellent location, close to everything, good breakfast and very clean and confortable room.Genuine Hotels.com guest review
"Very well location but service room was poor"
Almost every day we had problem when we arrived to take shower for evening activities about 3 or 4 pm the room was not cleaned and we had to askGenuine Expedia guest review
"Pointe Orlando Getaway"
This was a great stay for us. We were with in walking distance of restaurants and stores. We also could go to the Trolly Bus stop that goes up and down International Drive. It was wonderful.Genuine Hotels.com guest review
"Great value and very welcoming"
When I booked this hotel near the Orange Cty Convention Center I was hoping for the best. What I found was very friendly service and a room much nicer than similarly priced options. A great value and a very nice place to call home for a few days.Genuine Hotels.com guest review
"Very roomy and clean room, good location."
Very nice hotel, room is large, clean and comfortable, very good service. A little hard to find because its location is off I-drive and small sign. Overall, great hotel.Genuine Hotels.com guest review
"Business trip to Orlando"
This hotel was far & away the nicest I've stayed at, period. From my first interaction with the desk clerk, he noticed I had been placed right outside the elevator & moved me. They have a full bar which also serves food till late, as well as Starbucks coffee. The breakfast was the BEST I've ever encountered, and it's not even close! The area is loaded […] with restaurants & plenty to do for kids if he had them. My first ever 5 star rating overall, but this hotel was worth it! Read moreGenuine Hotels.com guest review
The only think I wish the hotel had was a better shower head.Genuine Hotels.com guest review
"Gallery Host Made Up for Initial Bad Experience"
My original room was super smoky, despite the outside door stating that it was a non-smoking room. I went back to the gallery host, Danny, and he immediately changed my room to another one. The second room wasn't smoky and later that evening Danny called to check on the status of the new room and offered to comp my dinner. Dinner wasn't great at all, […] but the peanut butter cookie was delicious and it was the thought that counted. Read moreGenuine Hotels.com guest review
"Great Hotel, Great location!"
We got stuck in traffic on I4 for over 2 hours on our way, so when we got there we were VERY pleased with the friendly staff and easy check in. They also have food right there in the lobby hot or cold. We enjoyed a free breakfast buffet the next morning also. The room is very nice. A big HDTV, nice beds, great shower, and a sofa area. There was also […] a mini fridge and a coffee maker with coffee and tea. We had a great time and plan to visit this hotel again. Read moreGenuine Expedia guest review
"Very friendly staff, convenient to Universal"
The room itself was very nice but the staff was exceptional! We checked in late on a Friday night and upon plugging in cell phones to charge on the charging port we realized it did not work. The front desk staff offered to relocate us but we declined as it wasn't that big a deal. Saturday after returning to the room there was a note that it was fixed […] along with a plate of cookies and a gift bag. The staff go above and beyond to make you feel welcome and taken care of! Read moreGenuine Expedia guest review
"Super Fun Time, and AMAZING staff"
The staff was very welcoming and helpful in accommodating requests and any questions about the Orlando area. I have a 7 year old step son, and his father and I took him out for the weekend to Sea World Aquatica. After we checked in, we decided to extend our stay for another night. So, after my husband came back to the hotel after picking him up from […] his mothers, he extended it, and while they waited, they offered him a big chocolate chip cookie and apple juice on the rocks at the bar. They didnt have to do that, but they went above and beyond to offer amazing customer service. They werent required by the hotel to do this, so to make this kid feel welcomed along side his family definitely was appreciated. They also hooked us up with coupons to Dave and Busters, and told us where we could get cheaper theme park tickets, which saved us alot of money. We always do little weekend trips here in Florida (and I am a native Las Vegas girl, who worked customer service jobs at 5 star casinos) so when I moved here I saw that the customer service in Florida sucks and is horrible from what I am used to, but this hotel I stayed at reminded me of home, where customer service is key....AND thats what brings customers back! Going above and beyond, and offering kindness and manners which never gets old =) I am definitely going to return to this hotel for future weekend trips to Orlando!!!! Read moreGenuine Expedia guest review
"Great hotel right in the middle of everything"
This was our second time staying here and won't be our last. LOVE this hotel.Genuine Expedia guest review
"excellent place to stay"
excellent staff, good breadfast, the place is under construction but was comfortable stayGenuine Expedia guest review
"Great hotel on I-Drive"
The hotel room was just what I was looking for. Everything was clean, the customer service great, the breakfast buffet was good and I even signed up for Hyatt Rewards. I never had any problems during my stay.Genuine Expedia guest review
Extremely helpful, attentive and friendly staff. Comfortable stay.Genuine Expedia guest review
It's not how much space you have, it is how you use the space and at Hyatt Place it is used very well indeed. Huge sectional sofa. Wet bar, Desk, 42" high quality flat screen with high def service, really comfortable bed in an alcove. Only tiny little things need to be fixed. Housekeeping consistently forgot to face the shower head to the wall so I […] got splashed every morning. A/C temp was way out of whack so to maintain 72 I had to put it up to 80. Some throw pillows on the sectional sofa would be nice. On the other hand, plenty of electric outlets. Pretty fast internet. I liked it. Read moreGenuine Hotels.com guest review
Although the hotel was undergoing renovation the staff could not have been more accommodating. The room exceeded our expectations and it was pet friendly. The only improvement I could recommend regarding our stay would be to work on the temperature of the food on the breakfast buffet. While the selection everyday was fantastic, everything was always […] lukewarm or cold. Otherwise I would definitely recommend the Hyatt Place and will be staying there again. Read moreGenuine Hotels.com guest review
I had a great stay at the Hyatt Place off of I-Drive in Orlando. The staff was so open and helpful. The hotel has recently gone through a remodel and looks great. One of the best features of the hotel was the free breakfast. Every morning I made sure to come down for Breakfast. Overall, I would recommend as a hotel. I was there for 4 wonderful days […] and looking forward to coming back. Read moreGenuine Hotels.com guest review
Great service with friendly staff.Genuine Hotels.com guest review
They do renovation at the lobby but without noise or dust, so I would say : professional ! It was needed so after they complete the place and location and price are great !Genuine Hotels.com guest review
"great location, great service"
Able to enjoy the vacation life of I - Drive without having to drive everywhere. Just my wife and I , without Disney or Universal on this trip.Genuine Expedia guest review
the hotel was recently refurbised and the rooms are beautifulGenuine Expedia guest review
"Close to everything"
The staff was phenomenal. Super friendly, helpful and gracious. Always greeted with a smile. They were super sweet to our children and most hotels are annoyed with kids. They were renovating the pool and entrance but we were ok with it. SUPER CLEAN too. Def going back just because of the treatment we received and the cleanlinessGenuine Expedia guest review
"Love Hyatt in Orlando"
Enjoyed my stay at the Hyatt Place in Orlando. The staff was extremely helpful and the room was very comfortable. The hotel was going through some construction and the hotel did a wonderful job of maintaining the high standards I have come to appreciate from Hyatt. The only complaint that I have is that I wish the pillows were more supportive for my […] neck, as they were a little thin. Otherwise I was very happy and will stay at this location again. Read moreGenuine Hotels.com guest review
"Excellent customer service!!"
I love this hotel. I stay about every 2 months with hubby. We go there to get away and enjoy all there is to do in walking distance of the hotel. The employees at the hotel are awesome!!Genuine Hotels.com guest review
all good but noisy construction going on we understand the need to upgradeGenuine Hotels.com guest review
"very nice place"
Nice hotelGenuine Hotels.com guest review
"When renovation is happening they should close it"
Renovation was taking place and there was noise all day long no matter what floor your room was. I understand that the rate was lower than usual because of this reason but no such thing was explained before booking. Rest has no price, If I knew it I wouldn't have booked it. After a long day walking around you want to relax and millions of kids scream […] along the corridors and the noise of the men working is ridiculous. The receptionist Kim was the only bright side of that hotel. She was pleasant, nice, polite, a great service was provided by her, from the moment we stepped in till we left. On the contrary Luisa, or Alyssa, or whatever her name was she was rude on the phone multiple times. Read moreGenuine Hotels.com guest review
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