"I slept like a baby!"
The room was clean, comfortable, quiet, and spacious... and the view from our top floor room was quite nice. The staff was friendly and helpful.Genuine Hotels.com guest review
Our stay was great. The suites are very roomy with an extra sofa bed that really came in handy. The lobby was nice and welcoming (the kids liked the complimentary hot chocolate!). Breakfast was also very satisfying and perfect for our family trip. The only issue we had was that they were unable to guarantee one of our double bed suites (we had to settle […] for a king bed room). We were able to make it work, but it was a little disappointing not to get exactly what we had ordered. Read moreGenuine Hotels.com guest review
Service desk staff is amazing. The view from the top floor is very nice. Elevators are sloooooowwwwwwwww. The room was spacious and comfortable. Great home away from home.Genuine Hotels.com guest review
The suite seemed pretty clean. A blanket and a sheet looked dirty, so we tried to get a change. Were informed there weren't anymore. Did not get my 25 dollar deposit back. We did not break, steal, or have any parties. Still confused about that. But the hotel was clean and nice for the price i got especially.Genuine Hotels.com guest review
I booked room with sofa but I found standard roomGenuine Hotels.com guest review
"Great place to stay."
The hotel was clean, well laid out, breakfast was good and staff very friendly.Genuine Hotels.com guest review
The hotel and room were very clean. Our room was spacious and comfy. We always enjoy having a sitting area for watching television, etc. breakfast, however, was a joke. It's served until 10:00. We got there around 8:45. There was nowhere to sit. The only things available to eat were bagels, cinnamon rolls and dry cereal. All hot foods were empty, pancake […] machine was broken. All trash cans were completely full and the housekeeper was very grumpy Read moreGenuine Hotels.com guest review
Enjoyed the room! Clean and ServiceGenuine Hotels.com guest review
"Horrible Customer Service."
I had an OK experience until the hotel put a hold on $25 on my debit card.I know it seems like small amount to be making such a big deal out of but it was the fact that I repeatedly asked the gentleman that worked there if there was going to be a hold or charge of any kind and he assured me there wouldn't be. To make matters worse, I called to speak […] to someone about this and he told me that there's nothing they can do and what did I expect when I gave him my card, that all hotels do this and that I was out of luck. All I really wanted was any kind of apology but that didn't happen. The overall experience, minus the hold, was ok but the room had a couch in it with a lot of crusty stains and smelled. Customer service is very important to me and the lack thereof in this situation is the reason why we won't be staying here again. Read moreGenuine Hotels.com guest review
It was a nice stay.Genuine Hotels.com guest review
"Living area a plus!"
Room was very clean and comfortable. The living area made it seem more homey and was an excellent "escape" for my teenage daughter. The microwave and refrigerator were a nice addition as we had plenty of leftovers from the excellent restaurants that were nearby. The breakfast was just mediocre, but I didn't expect anything more since it was free. Overall, […] my stay was quite enjoyable and I would definitely recommend this hotel. Read moreGenuine Hotels.com guest review
My wife and myself stayed at Holiday Inn Express for four nights. We stayed in a suite and we felt like we were in an apartment because of all the space in the room. Everything was fine. The workers were very friendly. The hotel gave us breakfast every morning and free food from 5:00p.m.- 7:00p.m. every evening. It was an enjoyable stay!Genuine Hotels.com guest review
"Excellent! Excellent! Great Value"
Very nice area, plenty of parking, easy access to highway. Will definitely stay here again.Genuine Hotels.com guest review
"Great place for great price"
We traveled to Irvin, Texas for a Judo tournament. Holiday Inn is located right next to the Convention Center; which was very convenient. The hotel is very comfortable, service staff have great attitude; breakfast was decent. However, we had few issues with the cleanliness of the room. Although, the beds were made each day and it seemed clean at first […] glance, the housekeeping service was horrible. Bathtubs, toilets, sinks were not cleaned. I had to clean them myself. The bathroom floors were dirty and good thing, I had brought wet towels so I wiped the floors, toiled seat and wiped off the sink before using them. The mirrors were not cleaned at all; the mirror above sink had a very odd streak when we checked in and it was not cleaned the three days we were there. Apparently, housecleaning came by each day since they made the bed each day. The streak on the mirror was hard to miss, yet, no one made any attempts to clean it off. So the hotel management should check on their housecleaning service more thoroughly. Otherwise, the stay at the hotel was comfortable, quite and nice. Thank you. Read moreGenuine Hotels.com guest review
"Good Hotel with no restaurants within walking dist"
We stayed in the first floor. The hotel was great except for the slow drain in the tub and no restaurants within walking distance.Genuine Hotels.com guest review
"Awesome after horrible."
Had a horrible experience with the room i booked earlier that day so i changed to HIE. The staff was super friendly, very knowledgeable about local things to do and places to eat. I want to specially mention charles and david. Great place to stay and i would recommend this to any of my friends and family.Genuine Hotels.com guest review
"not enough breakfast:/"
The rooms are nice. The one thing that i didn't like is that in the morning we went to get breakfast at 8:00am and it was nothing there to eat and the lady took sooo long to put more food. The parking lot is little.Genuine Hotels.com guest review
"Great area and value"
Great place to stay.Genuine Hotels.com guest review
"Would have been nice if rain didn't leak inside"
It was a nice size room, and appeared pretty clean. The pillows were comfortable. It rained the second night we were there and the floor was wet in the morning. Our bags were soaked on the floor. Very irritating. If that hadn't happened I would stay again but now I will not!Genuine Expedia guest review
Nice, clean and super friendly staff. Highly recommendGenuine Expedia guest review
The hotel and the room was clean. Mattress was a little uncomfortable, but most hotels are. The location was good, it did not take us long to get to Six Flags and we were not in the middle of all the congestion. The staff had a hard time keeping up with the breakfast demand, but it was a very packed hotel that weekend. Overall it was a nice stay.Genuine Hotels.com guest review
"Great place and great rate"
I really enjoyed this hotel. Our room was great, the front desk was super friendly, the breakfast was nice. Based on our travel itinerary, this was a great option. I would stay here again for sure!Genuine Hotels.com guest review
"Early flight the next day"
Very spacious and clean room. Was actually better than the Much more expensive in Washington, DC!Genuine Hotels.com guest review
I need a free room please,Genuine Hotels.com guest review
"close to all our must-see sights"
would like to come back another time. Good stay for the price paidGenuine Hotels.com guest review
"Not as quiet as I had hoped."
The location is not close to a lot of stuff. Room was not as quiet as I hoped. Could hear outside vehicles and the water running in the next room. The suite was spacious and bed was comfy! Plenty of tv stations. Cold ac and nice darkening curtains. Did not eat breakfast but the breakfast area was fairly full when we checked out at 9:30 am. A few places […] to eat across the highway. A relaxing overnight stay! Will stay here again soon. The staff was super friendly!! Read moreGenuine Hotels.com guest review
"Okay for the price"
Bed was uncomfortable. Staff was friendly. Room had a musty smell.Genuine Hotels.com guest review
"kids liked it"
Very niceGenuine Hotels.com guest review
We came up from San Antonio for the weekend. Room was ready and very nice. Bed was super comfortable and the breakfast was great. Will use this location in futureGenuine Hotels.com guest review
"Good hotel-okay service"
My room was great-had a fridge and microwave and the AC worked really well. However, the maids still came into my room with the "privacy please" on my door knob.Genuine Hotels.com guest review
I liked the hotel very much. The room was clean and comfortable. The wifi worked well. The staff was friendly and helpful.Genuine Expedia guest review
This hotel was great and the staff were amazing. And they have the BEST cinnamon rolls for breakfast.Genuine Hotels.com guest review
Nice hotel, they had some construction going on outside, but overall good stay. Room was quiet, but air conditioner was noisy. Would stay again, friendly staff!!Genuine Hotels.com guest review
Not pleased at all the first morning they had no breakfast. The second day food ran out by 9:00 and when they made more we only had but 10 minutes before they pick everything up. The beds are full size not big enough for two adults. We had a sofa sleeper but no linens. Over all very disappointed, I will never stay there again.Genuine Hotels.com guest review
"Nice For the Price"
The hotel's location was great. It was nice, neat and comfortable, but I found left over food in my room refrigerator. The pool looked so much larger on the website. Overall it was a good stay that offered a great breakfast and I found the room to be very comfortable. I will stay again.Genuine Hotels.com guest review
Still has a $25 hold on my card, it's been two days since I checked out. Why???Genuine Hotels.com guest review
The hotel looked fairly new, was clean and ready as promised and the breakfast was pretty good too.Also, i have to add the young man at front desk, i believe his name was Vince, was helpfull and polite when i asked for directions to stadium and restraunts. No question we will stay here again on our next football weekend. Keep up the good work.Genuine Expedia guest review
"Not what I expected"
Our three mornings there , they ran out of the breakfast (7am-10am) in the first 30 minutes we went down at 7:30am and everything was gone. The microwave , mini fridge , and bathroom in our suites were all dirty when we checked in. I will NOT be staying there again.Genuine Hotels.com guest review
The room was decent and soacious with a fridge and micro. But the pillows were extremely uncomfortable and most of all the air condirioning was really poor. We couldnt sleep all night because there was hardly any cooling in the room. Breakfast variety was good but everything kept running out and was not being replaced unless told to do so which also […] took very long. The breakfast sirting area is also very small considering the number of guests that stay each week. Plus there were no carts when we checked in so we had to carry all our luggage to our room ourself. They just had 2 carts. Poor service. Read moreGenuine Hotels.com guest review
Excellent service, excellence experienceGenuine Hotels.com guest review
My wife and I loved the accommodations so much we decided to stay here again. Comfortable beds, plenty of room, mini kitchen with refrigerator, microwave, coffee maker, and sink.Genuine Hotels.com guest review
Very happy with this hotel and it's staff. Only negatives: I waiting 45min for the airport shuttle to pick me up at the hotel to take me from the hotel to the airport, make sure you leave really early. Other than that, they were great.Genuine Hotels.com guest review
Room was excellent.Genuine Hotels.com guest review
"To get away"
We will stay there again. Like it real well!!!!!Genuine Hotels.com guest review
The room 210 itself is comfortable for me to sleep. However I could hear a lot of noise from the outside of room 210 especially from 22:00 to 03:00 during the night. It looked like someone flushed the toilet every once in a while. I did not sleep well for almost 3 nights.Genuine Expedia guest review
Very impressed with the front desk staff. Very helpful and friendly, made me feel welcome right from the start. Very satisfied with my stay and really it exceeded our expectations! The pool was very nice and clean. Hotels usually don't have a pool with a "deep" end but I was suprised that this pool did, I am 5'3 and I couldn't touch in the deep end […] so that was a plus for me. All around wonderful hotel! Read moreGenuine Hotels.com guest review
"Nice Hotel Suite, Roomy"
It was nice to have a suite; that extra space made everyone more comfortable. Very helpful and friendly desk staff and cleaning staff. The boys loved the pool.Genuine Expedia guest review
"close to where I needed to be"
Hotel nice, breakfast??Genuine Hotels.com guest review
"nice private hotel...noise free"
it was a nice hotel all in all but the room service was poor...because my room wasn't cleaned through out my stay...Genuine Hotels.com guest review
"Very clean, friendly"
Our room was very clean the staff was super friendly and professional. The complimentary breakfast had a lot to choose from - I recommend the hot cinnamon rolls! It was a great location since our event was at the Irving Convention center and the complimentary shuttle service was convenient and made the trip to the fireworks hassle free.Genuine Hotels.com guest review
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