All hotels in Medford, Massachusetts, United States of America
1 room, 2 adults
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116 Riverside Ave, Medford, MA, 02155, United States of America, ‏‎866-539-8122
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4.3 / 5Excellent

Score breakdown (from 622 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.2
  • Neighborhood
    3.9
4.0 / 5Excellent
"Nice but little worn"
Staff was very friendly and helpful. Room was comfortable, but hotel needs some new loving. Would stay there again!
Genuine Hotels.com guest review
Response by Hyatt Place Boston/Medford
Thank you for the comments. We are looking forward to renovations starting late this year and had a meeting today to discuss what we can do to improve what we already have.
1 night business trip Mar 5, 2015
Donald
US
5.0 / 5Outstanding
"Nice hotel close to Tufts university."
The same chain we stayed at U of Chicago, very nice hotel, good breakfast.
Genuine Expedia guest review
Response by Hyatt Place Boston/Medford
Thank you, if you are visiting schools with a prospective student, we wish you the best. While daunting, I found the college visits a great time to spend with my children.
Other trip Mar 4, 2015
travelholic
US
4.0 / 5Excellent
"Good, not great"
The room was good and spacious, but would have loved a microwave to make popcorn or a snack. Breakfast was a bit disappointing for my kids--no waffles! I would have preferred breakfast components (eggs, meat, POTATOES) to the premade sandwiches offered every day, as I don't eat bread, but I improvised. The pool was kind of cold. I would have appreciated a hot tub to sit in while the kids swam, but oh well. There was a blower going in our hallway during our stay--it looked like someone got sick, and you could smell it pretty strongly for a while. I was surprised that the staff didn't use something to take away the smell. However, on the plus side, we couldn't hear the blower (or smell anything) from inside our room. The staff was friendly and efficient, and overall, everything was fine. The shuttle was great!
Genuine Expedia guest review
Response by Hyatt Place Boston/Medford
Thank you for the review. I am sorry you were not here on one of our waffle days - we offer different items each day for variety and rotate between waffles, french toast and pancakes. We also are more than happy to make our breakfast sandwiches to order, including no bread.
Other trip Feb 28, 2015
mamareddeb
US
5.0 / 5Outstanding
"Great stay!"
I would highly recommend this hotel to anyone. It was clean and the staff was great. A heated pool and great free breakfast make this hotel a must for families!
Genuine Hotels.com guest review
Response by Hyatt Place Boston/Medford
Thank you very much! We look forward to seeing you again if you bring your family back to Boston.
2 night family trip Feb 19, 2015
Erin
US
5.0 / 5Outstanding
"Convenient access to the I-93"
Very pleasant hotel, well designed and well maintained.
Genuine Expedia guest review
Other trip Feb 24, 2015
Jeremy
US
5.0 / 5Outstanding
"Great hotel."
Visiting our daughter in Tufts. Very helpful staff. Excellent service. Excellent breakfast.
Genuine Hotels.com guest review
Response by Hyatt Place Boston/Medford
Thank you, we are glad you enjoyed our service and breakfast.
1 night romance trip Feb 21, 2015
lalit
US
5.0 / 5Outstanding
"Great Value!"
College visits with daughter. Great location. Excellent complimentary breakfast.
Genuine Hotels.com guest review
Response by Hyatt Place Boston/Medford
Thank you for staying with us during the snow season! Good luck with the college decisions - Boston is much prettier without snow.
1 night family trip Feb 16, 2015
Jin
US
4.0 / 5Excellent
"A lovely night away"
We had a lovely stay at the Hyatt Medford! The only problem we had was with the lighting in the room, all the light options were a bit too harsh. The food was good (no room service though, you have to go pick it up downstairs).
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
A Traveler
US
4.0 / 5Excellent
"A great value!"
Clean and comfortable. The staff was friendly and very accommodating.
Genuine Hotels.com guest review
1 night business trip Jan 20, 2015
Emily
US
4.0 / 5Excellent
"Convent stay"
Everything was fine. I wish the breakfast had hot chocolate
Genuine Hotels.com guest review
2 night family trip Jan 29, 2015
Michael
US
5.0 / 5Outstanding
"Clean, comfortable, friendly!"
The room was very clean and comfortable, and the hotel staff were very friendly. We were snowed in and ended up staying a second night, but it was so nice there, we didn't mind at all!
Genuine Hotels.com guest review
Response by Hyatt Place Boston/Medford
Thank you for the review. We are glad we were able to be the literal port in the storm!
1 night romance trip Feb 2, 2015
Lori
US
4.0 / 5Excellent
"Just Right"
Great rooms, easy, underground parking, friendly service. Will be my go-to in the area!
Genuine Hotels.com guest review
1 night business trip Jan 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Girls Weekend"
It was a very nice stay at the hotel. The breakfast was very good and the room was comfortable and very spacious. We had a wonderful time. Wish there was a hot tub
Genuine Hotels.com guest review
2 night trip with friends Jan 30, 2015
Jill
US
5.0 / 5Outstanding
"Good, but getting pricey"
We stay at the Hyatt in Medford every year when we are visiting family for the holidays and we have never had a problem. Unfortunately, the rate has been increasing dramatically.
Genuine Hotels.com guest review
5 night family trip Dec 21, 2014
A Traveler
US
4.0 / 5Excellent
"Close to event and 11 minutes from Boston."
Very good. Clean and parking is free. Close by to all. Staff was nice and breakfast was good.
Genuine Expedia guest review
Response by Hyatt Place Boston/Medford
Thank you for your comments - the warm garage is one of our perks during the cold months!
Other trip Jan 22, 2015
angela
US
3.0 / 5Good
"cooold"
took in a show at chevalier theater.walking distance from hotel.
Genuine Hotels.com guest review
Response by Hyatt Place Boston/Medford
We hope you enjoyed the Chevalier. Please come back when the weather is warmer and the walk more pleasant.
1 night romance trip Jan 16, 2015
kevin
US
5.0 / 5Outstanding
Very willing to accommodate. My daughter and I both have food allergies and the staff was very willing to help me heat up the food that we had brought from home.
Genuine Expedia guest review
Response by Hyatt Place Boston/Medford
I am glad we were able to heat up your food. We understand the challenge of food allergies and are happy to help as possible.
Other trip Jan 17, 2015
Vicki
US
5.0 / 5Outstanding
"Way better than what I expected for the price."
Roomy and comfortable. Way more upscale than what I expected for the price. Friendly staff, and great breakfast. Excellent value.
Genuine Expedia guest review
Response by Hyatt Place Boston/Medford
Thank you, the Hyatt Place rooms are a little bigger than average and our goal is to make it as much like home as possible with large televisions and Hyatt Grand beds.
Other trip Jan 16, 2015
Mark
US
4.0 / 5Excellent
"Reasonable place"
Easy location to get to from highway; can walk to downtown, but there are lots of empty storefronts
Genuine Hotels.com guest review
Response by Hyatt Place Boston/Medford
Thank you for staying with us. In spite of the empty stores we hope you did enjoy some of the 14 dining choices within walking distance.
1 night romance trip Jan 10, 2015
George
US
5.0 / 5Outstanding
"An Unexpected Gem"
This hotel exceeded our expectations in all respects. It was conveniently located, clean, comfortable, featured a very good room layout with a lounge-kitchenette-business area, an excellent hot and cold continental breakfast, and a very friendly and helpful staff. In addition, the price was right!
Genuine Expedia guest review
Response by Hyatt Place Boston/Medford
Thank you! We look forward to seeing you again.
Other trip Jan 8, 2015
A Traveler
US
4.0 / 5Excellent
"Always very good and a clean professional hotel"
I stay here at least every year for family and its always very good. Clean and very good service. Breakfast area is nice with modern feel, it can get crowded if you go later to breakfast. Perfect free parking in the back of the hotel and underneath I would like them to update the coach in the rooms and the tub area a bit but its not a big issue. I will be staying again.
Genuine Hotels.com guest review
Response by Hyatt Place Boston/Medford
Thank you for staying with us again this year. We are looking forward to starting renovations at the end of 2015 so we many have new offerings during your next visit.
2 night family trip Dec 26, 2014
A Traveler
US
3.0 / 5Good
"Review"
The building seemed like it needed some maintenance. There was wall paper peeling off in the hallways....
Genuine Hotels.com guest review
Response by Hyatt Place Boston/Medford
We are sorry our appearance was not great while you were with us. During the slower winter months we are taking time to go from top to bottom to spruce things up. If the wallpaper has not been fixed already, it will be.
1 night trip Dec 29, 2014
Andrew
US
4.0 / 5Excellent
"I would come back here."
Stay was great. Room was clean and spacious and reasonably priced for a mini suite.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
A Traveler
US
4.0 / 5Excellent
Hotel has big screen TVs but they are old. We have stayed Christmas 2013 and 2014 and had problems both times with TVs. Next year we will return but request room with new TV!!!!
Genuine Expedia guest review
Other trip Dec 27, 2014
Cathy
US
5.0 / 5Outstanding
"A great Stay"
Our stay was good. The staff gave us a room on the 7th floor which was nice, quiet and on the floor where there's an ice machine. The continental breakfast and coffee was great.And the staff were very helpful. Thank you, Alice and Norman Mills
Genuine Hotels.com guest review
2 night family trip Dec 19, 2014
Norman
US
4.0 / 5Excellent
"Great location, nice hotel"
The hotel is welcoming. The rooms are good, not the most updated, but very nice. Bathroom is a little small. TV remote was hard to use, but other than that, it was fine. My third time there, and I will return. The breakfast offers a lot of choices and the coffee is fabulous (Seattle's Best.). Oh, and they allow dogs! And they have a sweet pool and a small room for exercising. No charge fora parking, which is also a nice plus. My son stayed here when he started his job in Boston and found it to be a good place. They have a shuttle to public transportation, I think.
Genuine Expedia guest review
Other trip Dec 1, 2014
Linda
US
4.0 / 5Excellent
"Not *quite* perfect"
Everything about our stay was wonderful -- except for one thing: the room was *too warm*! The windows don't open (not unusual in today's hotels), and the only thing we were able to do to make the room more comfortable (short of turning on the air-conditioning!) was to turn off the heating/cooling fan. That helped! But the room was too warm, even so.
Genuine Hotels.com guest review
4 night family trip Nov 20, 2014
George
US
5.0 / 5Outstanding
"Close to Boston?"
This hotel was not only close to Boston, it was CONVENIENTLY close! But that is not all, it is also located right in the charming 2nd tier city of Medford which also deserves a visit/stroll down the main street for a fine dinner and hospitality experience. It could NOT have been better experience, the check staff was exemplary, the amenities including comfortably heated pool, underground AND parking lot parking, great room, delicious expansive breakfast....on and on. My wife and I are seasoned travelers and this hotel is a jewel in a humble way, nonostentaeous way.
Genuine Expedia guest review
Other trip Nov 29, 2014
Jon & Sandra
US
4.0 / 5Excellent
Close to daughter at Tufts, easy to find from airport.
Genuine Expedia guest review
Other trip Nov 20, 2014
Viv
US
2.0 / 5Fair
"quality relative to price was very disappointing."
4 star hotel price; 2 star hotel amenities. Bathroom is 2 star; wall of shower cracked; cheap formica on walls, tub. No room service; no gym, no pool. Paid $259 per night for a room in a 2 star hotel. Beds were very comfortable and furniture was attractive and new. Plenty of drawer space. Room was spacious.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"visiting MIT"
Good. Shuttle driver on Thursday night talked on whole time driving. Not good. Breakfast eccellent. Nice room.
Genuine Hotels.com guest review
2 night family trip Nov 5, 2014
Mary
US
5.0 / 5Outstanding
"In Boston for Three Funerals"
The staff were wonderful: friendly, helpful, and courteous. While there, there was a bad storm and rain leaked in around the AC unit. Maintenance staff were at my door within 30 minutes of reporting a soggy carpet and took care of everything. The front desk staff always had smiles and made me feel very welcome.
Genuine Hotels.com guest review
4 night family trip Oct 22, 2014
Maureen
US
5.0 / 5Outstanding
"Great Stay"
We were very happy with our stay, as we have been in the past. The continental breakfast was wonderful, and the staff was great! Very friendly. The pool was great. Overall, we will stay here again when we come back to visit Boston.
Genuine Hotels.com guest review
3 night family trip Oct 24, 2014
Alison L
US
4.0 / 5Excellent
Hotel was pretty nice, rooms were clean and comfortable, free wireless, and included breakfast was pretty good. We had an issue with the A/C unit in our room one night. Maintenance and Management were professional and took care of the issue in a timely and satisfactory manner. Would stay again.
Genuine Hotels.com guest review
6 night family trip Oct 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Exceptional Staff"
They went out of their way to make this stay comfortable and easy. No complaints. Will stay again when I go to Boston. Walking distance to restaurants. Uber service was quick and traffic light (for Boston).
Genuine Hotels.com guest review
4 night business trip Oct 11, 2014
John F
US
4.0 / 5Excellent
Great, Will return
Genuine Hotels.com guest review
3 night trip Oct 6, 2014
James Jost
US
4.0 / 5Excellent
"Nice rooms, nice highway outside"
The room was nice... especially after the plumbing was fixed and we could flush our toilet. The same sticker from fruit was on the floor of one of the elevators during our three days there. The breakfast/coffee was very nice. I'd stay again if there was a deal.
Genuine Hotels.com guest review
3 night family trip Oct 10, 2014
A Traveler
US
5.0 / 5Outstanding
"overall good place"
good services overall. the room could be very noisy since it's close to the traffic. the free shuttle is nice, but the wait time is unpredictable.
Genuine Hotels.com guest review
7 night business trip Sep 20, 2014
A Traveler
US
4.0 / 5Excellent
"Although out of Town - easy to get around"
My husband and I stayed for a week, we used the shuttle to reach the metro stations and bought a 7day pass ticket for trains and buses (bus stop opp hotel). Visited places all over the city by means of public transport and on foot and thoroughly enjoyed the experience. Hotel staff very helpful and friendly. Will definitely stay on next trip to Boston and recommend.
Genuine Hotels.com guest review
7 night family trip Oct 1, 2014
A Traveler
US
4.0 / 5Excellent
"Ok"
Breakfast was good. Good choices and well prepared. However, on the last day I noticed that the person putting out the food was sick. Coughing and runny eyes. We went elsewhere for breakfast.
Genuine Hotels.com guest review
3 night trip Oct 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice property"
Great breakfast. Courtesy shuttle very helpful to get to train station and points nearby with little wait time. Staff friendly and helpful. Maid service was slow.
Genuine Hotels.com guest review
3 night romance trip Sep 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Comfort Stay"
First time staying at the Hyatt Place and would definitely recommend this hotel. You don't feel too crowded at all because the room is very spacious and there is easy access to get in and out of the hotel and a private garage as well.
Genuine Hotels.com guest review
2 night trip with friends Sep 27, 2014
A Traveler
US
4.0 / 5Excellent
The hotel room itself was large and comfortable. The staff was excellent; very helpful and friendly. The hotel is in Medford between two T stations which are too far to walk, but there is on-demand shuttle service which was responsive in both directions when I used it. There are some restaurants along the street a couple of blocks from the hotel. The hotel does have a small selection of food available 24 hours a day (no formal restaurant) and a good breakfast. The hotel is right next to an interstate highway and there is road noise at times. The in room wireless worked well and there are computers and a printer in the lobby.
Genuine Hotels.com guest review
3 night trip Sep 18, 2014
JDC
US
5.0 / 5Outstanding
"Helpful staff."
Lived up to what we expect at Hyatt Place.
Genuine Hotels.com guest review
2 night family trip Sep 7, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient Spot"
Nice breakfast, attentive front desk staff -- very happy with our stay here.
Genuine Hotels.com guest review
2 night trip Sep 5, 2014
DA
US
3.0 / 5Good
"Nice hotel close to Boston"
Nice room, good staff. Room is noisy from highway, also air conditioner is to loud. Easy commute to downtown by public transportation or by car. Recommend with reservations for people who needs quiet room.
Genuine Expedia guest review
Other trip Sep 11, 2014
Rich
US
5.0 / 5Outstanding
"Great Experience"
Appreciated the friendly staff and services. Appreciated the neighborhood and the great places to eat within walking distance.
Genuine Hotels.com guest review
1 night trip Sep 8, 2014
A Traveler
US
3.0 / 5Good
"Nice but poor arrangement of bathroom"
All good except the arrangement if bathroom is not convenient coz washing and cleaning are out side the bathroom and it cozs a lot inconviences
Genuine Hotels.com guest review
2 night family trip Aug 30, 2014
Kazal
US
4.0 / 5Excellent
"Very nice!"
Despite the location near a highway, you could only faintly hear the traffic, not disturbing at all. Very convenient to that highway, only a few miles outside Boston. Nice room with separate seating area. Breakfast offered plenty of cold and hot options, pleasant dining space, plenty of room for everyone to sit and enjoy another cup of coffee.
Genuine Expedia guest review
Other trip Aug 27, 2014
joan
US
5.0 / 5Outstanding
"Very Nice"
Stayed 3 nights for Boston sightseeing. Room was spacious and very clean. Parking was convenient, under the hotel. Breakfast met our needs but staff needs to better organize the traffic flow. Most people enter from the elevator into the left of the kitchen area, but the plates/utensils/serving stations are set up with no obvious sequence of progression. Breakfast was a game of dodge and weave especially because it was very crowded. Regarding travel into Boston, we booked this hotel for the shuttle (runs until 9 pm then you have to take a taxi to hotel) and train convenience. However, after the first day we calculated that we financially broke even parking in Downtown Boston and saved 60 minutes of travel/wait time. You have to wait for the shuttle to arrive, then driver drops groups off according to location of where they want to go, then train is 20 minutes. We will stay again in this hotel because the rate is comparatively good, but we will drive into downtown.
Genuine Hotels.com guest review
3 night family trip Aug 20, 2014
TLS
US
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