The staff was very friendly and helpful. Room service is 24 hours and breakfast was good. Close to city and good priceGenuine Hotels.com guest review
Breakfast was great, lots of options in the BuffetGenuine Hotels.com guest review
"Reasonable priced hotel close to the city"
Nice place to stay, lots of room, good price.Genuine Expedia guest review
"Reasonable hotel near Boston"
Great experience!Genuine Expedia guest review
"Hyatt Place Medford"
Conveniently located for visiting Tufts. We have stay at this hotel several times over 4 years. Sadly it has declined. Bathroom was not very clean. The bedspread was stained. The staff were friendly. They still served a very nice breakfast.Genuine Hotels.com guest review
"Nice Hotel in Medford, MA"
Booked hotel online - rates very reasonable. Travel a lot to Boston area; will stay again if rates remain reasonable. Breakfast offered a great selection; everything was fresh tasting; items cooked in small batches so they stayed fresh. Rom was completely satisfactory.Genuine Hotels.com guest review
"great place to stay"
The room and service was fine. Only problem was getting there with GSP. We ended up in the back parking lot. One super thing is that although we spent 1 night there, we could have left our car and taken their shuttle into Cambridge or Somerville and then gotten picked up anytime up to 9 pm. We ended up not using this privilege, but if you are visiting […] Tufts University, it would be super. Also, we were able to walk to restaurants when we arrived in the evening. that was also super!! Read moreGenuine Hotels.com guest review
"Perfect place for Tufts parents"
Just right for visiting my Tufts student - nearby, easy to park, great rooms - perfectly clean, arranged beautifully, comfortable. Just what I needed.Genuine Hotels.com guest review
"A very nice place to stay--with a shuttle to Tufts"
Very comfortable!!Genuine Hotels.com guest review
"wonderful hotel,friendly service, good food!"
great place it was snowing bad, i did not have a snow brush for my car, i asked the lady at the front desk and she went and got one for me to borrow. very nice!Genuine Expedia guest review
"An Outstanding Choice"
Nicely located, free shuttle to many locations, simple elegance, full breakfast and competitively priced 'room service'. For me it was perfect and the staff were al so helpful - without exception. I will definitely stay there again!!Genuine Expedia guest review
"Strange interior design and decor."
The staff is great, especially Ronnie! The interior design is strange. It's visually unwelcoming. You don't feel like your in a comfortable environment. The room was comfortable but again the interior design is odd. They need to hire an interior designer to give the place a makeover.Genuine Hotels.com guest review
I was pleasantly surprised by how modern the Hyatt was, and how spacious my friend's and my own rooms were. The staff was really friendly and helpful! I would definitely recommend staying to a friend. The only issue I had with the room was that there was a questionable stain on the couch. Everything else was great.Genuine Hotels.com guest review
"GREAT Hotel if you'll be in the Boston area!"
This was our second time staying at this hotel. The staff is amazing! Very friendly, very accommodating. The hotel is VERY CLEAN which is so important to me. The parking is FREE and secured inside of the underground garage which has a gate that locks. The complimentary breakfast is AWESOME! French toast, waffles, bagels, toast, cereal, oatmeal, large […] variety of teas, coffee, etc. This is the perfect place to stay when visiting the Boston area. It's much less expensive than staying directly in the city and the rooms are NICE. We had a king bed room. The rooms are large and after a week it felt like it was our own apartment haha. The rooms all have a sofa bed, so for a family of 2 adults and 2 toddlers it was actually perfect. You will not be disappointed, book your stay here! I almost don't want to give such a good review because I don't want the rates to go up and the rooms to start getting sold out (haha.) My family lives in the Medford area so this is PERFECT for us! 5 stars!!! We will definitely be back in February 2014! Read moreGenuine Expedia guest review
"easy to get to from the freeway"
Great place to stay. Nice clean comfortable rooms. Free breakfast.Genuine Hotels.com guest review
This hotel was absolutely amazing the rooms were very spacious and clean. planning my next stay soonGenuine Hotels.com guest review
The staff was absolutely amazing. We had great interactions with the staff no matter who we dealt with. Everyone was friendly and went out of their way to help us. What I was most impressed with was how they treated each other. You constantly heard positive comments to each other. The environment just gave off a positive feel. We would definitely stay […] there again without hesitation. Read moreGenuine Expedia guest review
"I grew to like it!"
The folks at the front desk were friendly though a little punchy for 9pm. They happily switched our room for one with a view of downtown Boston. Beautiful sunrises! The room climate control worked perfectly. The underground parking was slightly creepy but extremely convenient. The hallway smelled moldy and damp when we first arrived but the smell was […] gone by the next morning and never smelled again. The room was nicely laid out although the carpet was stained in a few spots. Great TV and connections console. The room, although showing a bit of wear grew on me. My 13 year-old thought it was fine. They quickly exchanged a non-working refrigerator. The room was scrupulously cleaned everyday. Nice towels. Front desk was helpful with driving and T directions. You can take the hotel shuttle to the T or drive and park for $6. The shuttle stops at 9pm. Finding a spot in the T parking lot was tough. Since most tourist attractions are closed by 5pm, unless you are planning a late night, take the shuttle and the T. The bus stop is also right in front of the hotel, #134, and that runs until 1am I believe. The breakfast was tasty and hearty with a nice array of fresh fruit. It was the same each morning but fine. Walking distance to Medford Square with eats and shops. The hotel seemed fairly full with lots of folks from all over the country and world traveling through. I would definitely stay there again. Read moreGenuine Hotels.com guest review
"Great place to stay"
Such beautiful rooms. Comfortable and Ronnie at the front desk was awesome! Thanks for a nice stay.Genuine Hotels.com guest review
"Not that great"
The front desk/check in help, also the counter help at the bar area, were young and un-professional. The food was pretty bad. The room was not that clean, and the bed not that comfortable; first stay in a Hyatt, and not impressed with this one. The one nice thing was the parking garage.Genuine Hotels.com guest review
"Clean and convenient"
Breakfast was good. Traveling was easy as you are close to all major roads. Rooms were clean. Pool was great for the kids. Secure parking under the hotel put me at ease.Genuine Hotels.com guest review
My room was incredible and I was very happy with my stay. I would definitely stay again.Genuine Hotels.com guest review
"convenient and nice neighborhood"
The hotel was good, really good breakfast, but I think is expensive for what you get.Genuine Hotels.com guest review
"A little disappointed"
I was a little disappointed in this hotel. For the price I thought it would be nicer. The bed was comfortable, the room was large but the furnishings were showing signs of wear. There was mold in the bathtub area and the couch was very uncomfortable. The breakfast was not up to normal hot breakfast standards.Genuine Hotels.com guest review
"Good choice for us"
Enjoyed the hotel. Staff was friendly and helpful. Had a shuttle to take you to restaurants in the area. Hotel was clean and neat and well kept. Very convenient to traveling to downtown Boston. Enjoyed the breakfasts and they had a limited but nice menu for an evening appetizer or sandwich meal. The only issue was the bathtub was rounded on the bottom […] (like a half pipe) which made it difficult to stand in while taking a shower. Definitely would recommend this hotel. Read moreGenuine Hotels.com guest review
"not so great but fine"
My room smelled like popcorn. There were no rooms to move me to. I was there 3 nights and by the last night the smell had gone away....I used a lot of febreeze. The carpet getting off the elevator was torn. I question if there was a lot of vacuuming going on.Genuine Hotels.com guest review
Nice hotel, excellent complimentary breakfast. Free shuttle service to the Wellington T- station was a big help. Secure garage parking.Genuine Expedia guest review
"Trip to Bahston"
This was my first trip to Boston area. I could not afford to stay in Boston. The room was large with two double beds, large couch. The beds were not the most comfortable. The room was not dirty, just old. In Texas, $160 gets you a very nice hotel or bed & breakfast.Genuine Expedia guest review
"Good shuttle bus service and great breakfast"
I enjoyed my stay except the fire alarm rang at 10 p.m. one night. It was very loud and everyone had to go downstairs immediately. It was a cold night and we didn't have time to change. We waited 15 minutes at the hotel door and found out that it was a false alarm.Genuine Hotels.com guest review
"Always same quality is proveided by Hyatt Place"
Wherever you go, this chain hotel always provides same quality services. that's the reason I always choose. Clean roon, well equipped facility, very kind staffs and great complimentary breakfast are very enjoyable at Hyatt Place.Genuine Expedia guest review
Rony couldn't have been more friendly and helpful. We were allowed a very early check-in which was helpful as we planned a day in Boston. He provided us with maps, info about the train, and shuttle info from the hotel.Genuine Hotels.com guest review
Very nice hotel with a good breakfast.Genuine Hotels.com guest review
"It's okay, we had a lot of unfortunate events..."
Got a room right next to the LOUD elevator. Staff didn't offer any help on that and said they were completely booked and to check back the next day after 12. The toilet was clogged when we got there and the staff had to come plunge it. Smoke alarm went off at 11:30 PM and no explanation was ever given. Had to walk down 6 flights of stairs with a baby […] and wait outside in the cold. The room was big and the bed was comfy. The bathroom was really small given the size of the room. Even though it's close enough to Boston (7 minutes) I'll stay closer or in the city next time. Read moreGenuine Expedia guest review
"Good stay and I would use it again"
This is an expensive metropolitan area to stay. This hotel was clean, safe and well located in the area. Close to the main roads and not far to Cambridge and other nearby towns. I would definitely stay here again if I was in the area. The room was luxurious and very quiet.Genuine Expedia guest review
We only stayed for 1 night, but were extremely happy with the hotel. We arrived 3 hours before check in and they had no problem with us arriving early. The kids loved the heated pool. Our room was spacious, clean and comfortable. The beds and pillows were super comfortable. The showers had great pressure. We would definitely stay here again. :)Genuine Hotels.com guest review
"Needs updating but great staff"
No shuttle from airport. Front desk advised taxi costs of $15... Was closer to $40. Broken window on first floor room "fixed" with tape. Bed too soft and hard to share tv with teen on sofa bed. Breakfast exactly same everyday...no variety.Genuine Expedia guest review
"Would never stay again.."
I booked my room on hotels.com for 2 double beds and when I arrived at the hotel they told me they only had 1 king size bed and that because i booked through a third party they can switch out the room. I said my confirmation states 2 double beds and i was there with another woman and her daughter and we could not all share 1 king size bed. She said […] well that is all we have available. the front receptionist was not at all accomodating and pretty much told me it was too BAD and that is all they have available, even though I had paid for my room in advance. I had to call hotels.com from outside the hotel and they were very nice and worked with me for over an hour to try and find a room but there was nothnig within a 50 mile radius so we had to stay there and sleep on the pull out sofa bed for $300 for a night after having a confirmation for 2 double beds. Hotels.com were very accomodating and gave me a credit towards the room but the hotel was NOT AT ALL ACCOMODATING AFTER GIVING OUR ROOM AWAY!!! aWFUL CUSTOMER SERVICE, SAVE YOUR $$ AND STAY SOMEWHERE ELSE. The continental breakfast that was provided was not great either, there were no forks, coffee, 1 piece of a waffle and almost all the food was empty and it was 9:30 and the breakfast was suppose to be until 10am. The towel rack in the gym was empty, it was not a 4 or 5 star hotel by any means, i would rate it a 1!!!!! Read moreGenuine Hotels.com guest review
Nice size room. Nice people work there. Convenience to restaurants is lacking in the area.Genuine Hotels.com guest review
Positive experienceGenuine Hotels.com guest review
a little pricey and rooms need to be refreshed,but otherwise our stay was g d.staff was helpfull and friendlyGenuine Hotels.com guest review
"Great night away!"
Loved our stay. Great friendly staff and lovely place. The food was also amazing!Genuine Expedia guest review
"Cheaper than Boston, but with access to the city"
A friendly and accommodating staff, an excellent free breakfast, and a free shuttle to nearby subway stops allow for quick and easy access to the city? It was a great way to save money over a city hotel and still have a great touristy trip to Boston.Genuine Expedia guest review
"Well appointed, great staff, great breakfast!"
We thoroughly enjoyed it. Shuttle wait was modest, yet a tad annoying at the end of a long day, but we are used to having our car and instant "on the go".Genuine Hotels.com guest review
I was on my honeymoon and couldn't have ask for a nicer place to over night before heading to the airport the next day. The room was great, clean and everything worked in our room. The staff was so helpful. The breakfast was fabulous. Alittle pricey but was I would definitely stay again due to the staff and cleanliness.Genuine Hotels.com guest review
Had a great time, staff was excellent!! Highly recommended!! The whole hotel experience was great from checking in to checking out. The room was perfect for what we needed.Genuine Expedia guest review
"Nice location we walked to town"
Although we were only there for a short one night visit for a funeral the room was very large the morning breakfast buffet was one of the best complimentary ones I have had the only disappointment was the fitness room only 4 machines and no weights that was the only negative we were abl to walk o town for a great dinnerGenuine Expedia guest review
"spacious room, nice breakfast"
The staff is very nice. We had a room close to highway and it was pretty noisy the first night, so we changed to a quiet room the next morning.Genuine Hotels.com guest review
Nice and convenient location. Food was OK. Needs more variety.Genuine Expedia guest review
I already told the Hyatt how impressed I was, particularly by the staff. Wow what a wonderful, kind group of people. I am not a seasoned traveler, and my hotel stays are few and far between, but I have never been treated as well as I was there!!! Wow!Genuine Hotels.com guest review
"Cheap- close to airport"
At least we didn't pay too much. The pool was small and chlorine-ish. The bathroom smelled like cigarettes. The hallways were noisy.Genuine Expedia guest review
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