We only stayed for 1 night, but were extremely happy with the hotel. We arrived 3 hours before check in and they had no problem with us arriving early. The kids loved the heated pool. Our room was spacious, clean and comfortable. The beds and pillows were super comfortable. The showers had great pressure. We would definitely stay here again. :)Genuine Hotels.com guest review
"Needs updating but great staff"
No shuttle from airport. Front desk advised taxi costs of $15... Was closer to $40. Broken window on first floor room "fixed" with tape. Bed too soft and hard to share tv with teen on sofa bed. Breakfast exactly same everyday...no variety.Genuine Expedia guest review
"Would never stay again.."
I booked my room on hotels.com for 2 double beds and when I arrived at the hotel they told me they only had 1 king size bed and that because i booked through a third party they can switch out the room. I said my confirmation states 2 double beds and i was there with another woman and her daughter and we could not all share 1 king size bed. She said […] well that is all we have available. the front receptionist was not at all accomodating and pretty much told me it was too BAD and that is all they have available, even though I had paid for my room in advance. I had to call hotels.com from outside the hotel and they were very nice and worked with me for over an hour to try and find a room but there was nothnig within a 50 mile radius so we had to stay there and sleep on the pull out sofa bed for $300 for a night after having a confirmation for 2 double beds. Hotels.com were very accomodating and gave me a credit towards the room but the hotel was NOT AT ALL ACCOMODATING AFTER GIVING OUR ROOM AWAY!!! aWFUL CUSTOMER SERVICE, SAVE YOUR $$ AND STAY SOMEWHERE ELSE. The continental breakfast that was provided was not great either, there were no forks, coffee, 1 piece of a waffle and almost all the food was empty and it was 9:30 and the breakfast was suppose to be until 10am. The towel rack in the gym was empty, it was not a 4 or 5 star hotel by any means, i would rate it a 1!!!!! Read moreGenuine Hotels.com guest review
Nice size room. Nice people work there. Convenience to restaurants is lacking in the area.Genuine Hotels.com guest review
Positive experienceGenuine Hotels.com guest review
a little pricey and rooms need to be refreshed,but otherwise our stay was g d.staff was helpfull and friendlyGenuine Hotels.com guest review
"Great night away!"
Loved our stay. Great friendly staff and lovely place. The food was also amazing!Genuine Expedia guest review
"Great night away!"
Loved our stay. Great friendly staff and lovely place. The food was also amazing!Genuine Expedia guest review
"Cheaper than Boston, but with access to the city"
A friendly and accommodating staff, an excellent free breakfast, and a free shuttle to nearby subway stops allow for quick and easy access to the city? It was a great way to save money over a city hotel and still have a great touristy trip to Boston.Genuine Expedia guest review
"Well appointed, great staff, great breakfast!"
We thoroughly enjoyed it. Shuttle wait was modest, yet a tad annoying at the end of a long day, but we are used to having our car and instant "on the go".Genuine Hotels.com guest review
I was on my honeymoon and couldn't have ask for a nicer place to over night before heading to the airport the next day. The room was great, clean and everything worked in our room. The staff was so helpful. The breakfast was fabulous. Alittle pricey but was I would definitely stay again due to the staff and cleanliness.Genuine Hotels.com guest review
Had a great time, staff was excellent!! Highly recommended!! The whole hotel experience was great from checking in to checking out. The room was perfect for what we needed.Genuine Expedia guest review
"Nice location we walked to town"
Although we were only there for a short one night visit for a funeral the room was very large the morning breakfast buffet was one of the best complimentary ones I have had the only disappointment was the fitness room only 4 machines and no weights that was the only negative we were abl to walk o town for a great dinnerGenuine Expedia guest review
"spacious room, nice breakfast"
The staff is very nice. We had a room close to highway and it was pretty noisy the first night, so we changed to a quiet room the next morning.Genuine Hotels.com guest review
Nice and convenient location. Food was OK. Needs more variety.Genuine Expedia guest review
I already told the Hyatt how impressed I was, particularly by the staff. Wow what a wonderful, kind group of people. I am not a seasoned traveler, and my hotel stays are few and far between, but I have never been treated as well as I was there!!! Wow!Genuine Hotels.com guest review
"Cheap- close to airport"
At least we didn't pay too much. The pool was small and chlorine-ish. The bathroom smelled like cigarettes. The hallways were noisy.Genuine Expedia guest review
"okey family hotel with parking"
family hotel with parking and a good breakfast 15 minutes car to back bayGenuine Expedia guest review
"Close to Boston, right off highway"
The lobby was also where breakfast was, it was incredibly loud and hectic. The room itself was fine and clean but there was a clicking noise the entire night and A/C was fairly loud. I did not use the pool or fitness room.Genuine Expedia guest review
"Very nice hotel in a convenient place"
The front desk and housekeeping staff were great! Very nice and accommodating. Maintenance man "Roman" was very funny and friendly. Every room has a couch and small kitchen with a large bedroom area - not closed off, but somewhat private. I would definitely stay there again.Genuine Hotels.com guest review
"Nice hotel with affordable price."
Nice hotel with affordable price, nice buffet they have for breakfast. Staff is good.Genuine Expedia guest review
"visit to see my son in Somerville"
We stayed from a Thursday night to Monday morning. Th e room setup was perfect for us, Three adults, a five year old and a two year old stayed in one room comfortably enough. The morning breakfast was a good start to each day, We will stay here again,Genuine Hotels.com guest review
"Nice Hotel, Good Breakfast"
The hotel was clean and the staff was very nice. The complimentary breakfast was very good and included hot foods like french toast & egg sandwiches. The rooms were smaller than expected and the sofa bed was uncomfortable. Overall it was a nice hotel.Genuine Expedia guest review
The location was a very short drive into Boston. The hotel offers a free shuttle to 2 train stations in Boston. The woman at the front desk also provided me with a number to call when we wanted to be picked up by the shuttle from the train stations on the way back. Great breakfast in the morning!Genuine Expedia guest review
"Very Pleasant Stay"
I highly recommend this hotel. Parking and breakfast was free. The rooms were large, clean, and comfortable. It wasn't downtown Boston but it was close enough for easy access to Boston.Genuine Hotels.com guest review
We liked the room and the breakfast. The people there were all helpful and friendly.Genuine Hotels.com guest review
"Great Hotel with Good Price"
We chose this hotel because of its price and we are a family of five. The staff is very helpful and professional. We had a very early flight and were able to check in early. The room is spacious. Breakfast was awesome! The hotel is about 10 minute drive to Boston (parking fee is not cheap in Boston). The hotel offers free shuttle to/from the train station […] but we didn't use it. Read moreGenuine Hotels.com guest review
"Great alternative to Boston's pricy hotels."
We only stayed for one night, but we were pleasantly surprised about the size and comfort of our room. The staff at the front desk was friendly and quick. Breakfast was included. Great coffee! The hotel itself was very quiet, but the noise from the adjacent I-93 was quite hefty already at 6am on a Saturday morning.Genuine Expedia guest review
The staff were extremely nice and helpful. The were eager to provide us whatever we needed to be comfortable. The room was spacious and well maintained. It was a great experience and I would definitely stay there again.Genuine Expedia guest review
Very clean hotel, nice breakfast, friendly staff. Stayed just one night to visit a college in Boston.Genuine Expedia guest review
Hotel was close to downtown Boston. Complimentary breakfast. Inexpensive compared to closer hotels.Genuine Expedia guest review
Very clean, no bugs or anything dirty like that. A little far from the city but the free shuttle makes traveling easy enough. Would definitely recommend the place to friends and family and would definitely use this hotel again if we decided to come back to Boston.Genuine Hotels.com guest review
"Just average for a family"
The hotel staff were very friendly and helpful, but the hotel is not near much for families with kids to do. The one really good thing is that they have a shuttle buss that takes you to the subway to get to Boston. That was great. Unfortunatly on the way back from Boston you have to call and it takes a while to get to you. It is also a regular size […] van and on one occasion we all had to sqeeze in becasue there were so many people needing a ride. The Breakfast is very average. Not many choices and not the best quality. Also, not alot of seating. Probably a good hotel for business but I would not recommend for families with kids. Read moreGenuine Hotels.com guest review
"Close to all must-see sights and subway"
Comfortable and clean hotel, great shuttle service, excellent staff.Genuine Hotels.com guest review
Nice to have food available/cafe right there at hotel. Breakfast wonderfulGenuine Expedia guest review
Our hotel stay was very comfortable. We did not have a vehicle, but with the hotel shuttle we were able to get to the T.Genuine Expedia guest review
"Could have been better."
Room smelled of perfumed, smoker cover up. Do not believe that room was properly vacuumed. Queen beds would have been better than double beds.Genuine Hotels.com guest review
Clean. Overcrowded breakfast area. Food not replenished.Genuine Hotels.com guest review
"close to family"
Beds were uncomfortable, pillows were small. Glasses were not replaced. Continental breakfast was poorly managedGenuine Hotels.com guest review
I would recommend this hotel to everyone. The employees are very courteous and friendly. The hotel has a free shuttle to the trains stations and the public transportation is great, you're in Boston in just 15 min. No need to rent a car. The hotel is clean, free breakfast, you just can't go wrong staying at the Hyatt.Genuine Hotels.com guest review
"large rooms for family"
Pleasant stay. They provided shuttle service to the T. This was extra handyGenuine Hotels.com guest review
Hotel needs cleaning, but offers good breakfast, good service, and access to Boston. We had a car and driving around the area was easy.Genuine Hotels.com guest review
"Excellent in every aspect!"
We have a pleasant stay. Breakfast is awesome. Staff is very helpful. We'll choose it again!Genuine Expedia guest review
"Worth the commute"
Although Hyatt Place is a short commute from Cambridge and Boston, the accommodations and amenities make it worth your while for the extra drive.Genuine Hotels.com guest review
"Breakfast time is bad"
We went to 07/02/2013-07/04/2013 this hotel. Breakfast starting 6:30 am, finishing 9:30 am. So that everybody come here, very crowded, no table, no chair.Genuine Hotels.com guest review
"Best value in Boston"
Rooms r clean and comfortable. Great breakfast. Super fast internet.Genuine Expedia guest review
The hotel was nice there was not much to do in Medford. I thought the room could have been a little cleanerGenuine Expedia guest review
"Clean rooms and free parking"
Clean hotel. Friendly, helpful staff. About a 15 minute drive to the center of Boston, but hotel was within walking distance of a few restaurants. Would stay again.Genuine Hotels.com guest review
Great stay. Staying outside of Boston in Medford was a nice choice. Hotel staff was very friendly and helpful. Very convenient to have shuttle service to subway locations.We never had to wait long for the shuttle. Hotel is in walking distance to various restaurants in Medford. Room was comfortable with sofa couch as a nice option. Nice hot breakfast […] sandwiches to save time and money with bagels, danishes, fruit and yogurt as well. Start off your stay with a Boston Duck tour to get acquainted with the city. It was fun and informative.Our family had a great stay. Read moreGenuine Hotels.com guest review
"Not worth the money"
The room was nice, but the pool, bathrooms, and beds weren't as nice as other hotels we've been to for less per night. The room was very very clean. There was no hot tub and the bathroom was very small. The view wasn't great either. We were right next to the elevator and it was extremely loud all night long! We have 3 kids and 2 adults and we fit in […] the room nicely but we were glad to be leaving the next day! Read moreGenuine Hotels.com guest review
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