"Great Location to Airport and Downtown.,"
Very Nice.Genuine Hotels.com guest review
Excellent clean, modern hotel near downtown Albuquerque and the airport. Very polite staff.Genuine Hotels.com guest review
The staff is very friendly and the rooms are clean and contemporary furnished! Definitely worth the price!Genuine Hotels.com guest review
"They will go out of their way."
Nice, clean room, super convenient location practically across the street from the airport. Food available, eat downstairs or take to your room. Strange legal restrictions on alcohol under NM law will not allow you to take beer or wine from the "cafe" back to your room. Also, you have to have more than two people to buy a bottle of wine. However, the […] shuttle will take you (free of charge) to a nearby liquor store so that you can buy a bottle of wine. The staff does not like these restrictions, but there is nothing they can do. Their willingness to run you over there and back is kind of amazing. Read moreGenuine Expedia guest review
Great stay good breakfast, pool needs a spa then perfect hotelGenuine Hotels.com guest review
Spacious and comfortable rooms. Excellent service, thank you Carlos for your hospitality. Inviting entrance. Delicious breakfast.Genuine Hotels.com guest review
Service was great. Front desk recommended a Mexican restaurant, and drove me and my family with their shuttle, so I could enjoy a margarita.Genuine Hotels.com guest review
"Comfortable and clean"
Hotel staff very helpful & friendly. Rooms are clean and comfortable. Close to UNM and airport.Genuine Hotels.com guest review
"Excellent, clean, family friendly."
Our family of 5 stayed here for 2 nights and loved it. The rooms are nice, spacious and very clean. The staff is very friendly. If you happen to forget your toothbrush, toothpaste even razor, they'll give you one, even if you forgot your cell charger, they'll lend you one! But the best part is their breakfast! It is a real hot breakfast! However, it […] was better on Monday than on Sunday. They had little spinach and mushroom omelets on croissant bread, hot oatmeal plus toppins, cut up fruit, baggels, cereal, different juice choices, waffles and pastries. The only problem we saw was that one of their two elevators was not working, however, they were about to fix it the day we left. We weren't able to use the pool due to the weather, since it's outdoor, but it's a nice large pool. Read moreGenuine Expedia guest review
"Close to airport"
This was an excellent hotel, large room, great service. Couldn't have asked for a better room.Genuine Hotels.com guest review
Was very satisfied.Genuine Hotels.com guest review
Overall, is a great hotel. Needs an indoor heated pool.Genuine Hotels.com guest review
"Get what you pay for."
Our room smelled like mildew, and it turned out water was getting trapped between the tub and floor. The hotel staff promptly gave us a new room, but there was an annoying vibration all 3 nights that we guessed was from the HVAC system. The elevators were slow and loud and one eventually stopped working, so not good when you're staying on the 5th floor. […] Probably won't stay there again unless it's a last option. Read moreGenuine Expedia guest review
"Close to Airport & Great Customer Service"
Room was clean and better than expected after we had stayed a few days earlier at a hotel across the parking lot.. They offered to pick us up from the airport car rental which saved us a lot of time when we had a 6:00 AM flight. The airport shuttle was wonderful, when we went to catch the shuttle it was full so they made an extra trip to the airport […] for two of us. Will stay there again next time we are in and out of Albuquerque. Read moreGenuine Hotels.com guest review
"Excellent hotel next to airport"
Wonderful staff that provided us everything we needed including a first rate breakfast buffetGenuine Expedia guest review
"Overnight before flight"
The Hyatt was perfect for our overnight. The staff was very helpful, suggesting we return our rental car the night before, and supplying transportation to the rental, as well as to the airport in the morning. The room was fine, and the breakfast delicious.Genuine Hotels.com guest review
"hard to get to"
We had to kill 4 bugs that were unfamiliar to us but showed to staff. Ordered food and they forgot to place order so when it finally did come they did not charge us so that was good.Genuine Hotels.com guest review
Stayed for the last week of July. Started out bad with a phone call 20 minutes into our stay threatening to kick us out for our dogs barking...it wasn't our dogs. I talked to the manager and asked her to verify complaints before threatening. It was not her that called. The issue was taken care of and no more phone calls or barking dogs. The AC was great […] in the room keeping it cool even with above 100 temps outside. Staff was nice and helpful. The bedding was great, but the beds a little worn. Fantastic breakfast. Read moreGenuine Hotels.com guest review
We stay often when flying out of Albuquerque. Nice staff. Rooms need new furniture and carpet...getting worn and stained.Genuine Hotels.com guest review
"best in years"
it was perfect in every way . friendly , helpful staff . Alex was great . the room and breakfast were #1Genuine Hotels.com guest review
"Nice Hotel, some housekeeping issues"
Nice hotel, close to airport. First room we were given smelled like a wet dog was just there, found hair stuck to shower walls. Front desk apologized and moved us with no issues. Next morning we realized the comforter had dirt spots on it. Rest of the room was nice. Very good breakfast in the morning and they did offer to make good on the issues we […] reported. Read moreGenuine Hotels.com guest review
The temperature in Albuquerque was over 90 degrees and our air conditioning unit was not working. At 4:00 I went to the front desk to see if we could have a different room and was told that the hotel was sol out, so no ohter rooms were availble, but they would send the A?C repairman to look at it. The repairman did come to the room at 4:15 and inspected […] the unit. He said that it was definitely broken and he was going to get some parts to try to fix it. At 4:40, I called the front desk to see how long it was going to take the repairman. I was told that he went home for the day and was not coming back. We had no A?C for the rest of the stay. The hotel manager did give us a "complimentary pet stay". Read moreGenuine Expedia guest review
Nice option to stay at the Albuquerque area. Excellent breakfast included!Genuine Expedia guest review
"Easy access to airport and downtown"
A great airport hotel -- quick shuttle ride to the terminal, but also right off the highway if you're heading downtown. Six stories means you might actually get a view, so ask for a high floor facing the city. Staff is helpful and professional.Genuine Expedia guest review
I went for THE Tim McGraw concert and it was the perfect location I believe it was 10-15 min away. Not to mention close to the movie theatre. Staying here was a great idea :)Genuine Expedia guest review
spent two nites; very nice room and the breakfast was far superior to most "breakfast included" hotels.Genuine Expedia guest review
"Enjoyed our stay"
Enjoy. Nice place....comfortable beds..................Genuine Expedia guest review
Staff started putting away breakfast earlier than the time stated. They saw me looking for food but didn't even offer to leave some out. At least I able to get coffee.Genuine Hotels.com guest review
"a great place"
This place has become our home-away-from-home whenever we have an early morning flight out of ABQ or a late flight into ABQ. They have a complimentary shuttle service that promptly picks you up at the airport when you call them. They have a wonderful continental/traditional breakfast buffet, clean, spacious bedrooms and awesome service. Thank you!Genuine Hotels.com guest review
Perfectly fine!!! Rooms clean and very spacious. Will definitely use this hotel again. Breakfast was a plusGenuine Expedia guest review
"Okay Place to stay."
It was an okay to stay. The rooms were nice, and the staff were excellent. In the upper floors seemed a bit stuffy.Genuine Expedia guest review
"A pause on the way to Dallas"
Great! Good Breakfast. Held our charger for 10 days for us when when we came back through on I-40.Genuine Hotels.com guest review
I loved loved the room the breakfast amenities were all great, only thing it wasn't walking distance from restaurants :(Genuine Hotels.com guest review
When we first arrived the staff was at the door waiting to greet us and ready to help us with our service. We get to our room and were amazed by how the room was setup especially for just a room for two. We definitely recommend the stay and we were completely satisfied with out stay. Great location if going to the Isleta Amphitheater.Genuine Hotels.com guest review
Loved this hotel. It was quiet, clean, comfortable and the staff couldn't be more friendly and helpful. Our room exceeded our expectations. We ordered dinner in from their 24 hour menu and it was ready for us quickly. The food didn't disappoint and it was reasonably priced. The breakfast in the morning had a nice variety of hot and cold choices. We […] were very pleased with this hotel and will definitely stay there again when in Albuquerque. Read moreGenuine Expedia guest review
"Close to Isleta Amphitheatre"
I liked the hotel everything was great except the TV, the service kept going out. The staff said it was because of the storm. The breakfast buffet was so delicious and nice food. I think that I will be staying there again especially for next year's Mayhem!!Genuine Hotels.com guest review
"Not worth it"
Room was ok, but carpet was nasty. Stains everywhere. Also, they put us on the 6th floor and there was a loud humming noise the entire time; not sure where it was coming from. They told us there were no other rooms available and that they couldn't give us a discount because we booked online. Poor Customer Service! Won't be back.Genuine Hotels.com guest review
"Awesome as always"
Don't settle for less. The breakfast is best with eggs, sausage, ham, and all the normal continental items. The rooms are clean, roomy, and the mattresses are comfy. The staff is friendly and kind. The money you save on breakfast is worth the little extra you pay to stay here.Genuine Expedia guest review
"Great Stay Near Airport"
Wish they had 24-hour shuttle service. My plane was late, and I had to take a taxi. Overall, my stay was just fine.Genuine Hotels.com guest review
Nice hotel and great staff. Difficult to get into if you're not coming directly from the airport.Genuine Hotels.com guest review
"Awesome customer service"
I would definitely recommend this hotel to anyone willing to pay a little more. For the price, you get a pretty sweet deal. Excellent customer service, very clean, spacious rooms, and delicious breakfast. Honestly, that was the best hotel breakfast I've ever had. We passed through Albuquerque twice and booked the same hotel, but cancelled the second […] reservation because it was so awful. My husband and I decided it would be worth it to pay a little more for a nicer hotel and we were so glad we did! The Hyatt was great, a huge improvement!! They even switched us to a king-size bed suite when we were checked into a family two-bed suite. Super nice staff, clean rooms, great breakfast. Exactly what you look for in a hotel! Read moreGenuine Hotels.com guest review
Second time staying here! I highly recommend it!Genuine Hotels.com guest review
Great experience!Genuine Hotels.com guest review
Great helpful staff and room exceeded our expectations. We would have loved to stay longer! Breakfast in the morning was just right... overall we were totally satisfied with our stay. Will be looking for another Hyatt Place when we travel!Genuine Hotels.com guest review
Everything about my stay at Hyatt Place was very pleasing,from clean quiet rooms to well lit parking to good breakfast. Only minor complain was outdoor unheated pool. I had my 3 year old grandson come stay and swim,but late afternoon swim was a bit cold for him to enjoy! I will be staying here when I return. Thank you.Genuine Hotels.com guest review
"Great value and excellent staff"
Great value - would stay here again. Location isn't the greatest, but the hotel, pool, and breakfast are very good. Staff very professional and helpful.Genuine Hotels.com guest review
"Very professional and polite service"
Really great hotel, employees were extremely courteous and friendly. Room was very large with lots of sleeping space. Only issue was bathtub which felt like there were air pockets under the bottom of the tub...Genuine Hotels.com guest review
Very helpful, friendly staff.Genuine Hotels.com guest review
"close to airport and car rental"
Excellent hotel and breakfast. Nice location, next to I25.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
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