"Very reasonably priced!"
I was pleased with the service and how clean this hotel was. However, the elevators were extremely noisy (and I was 4 rooms away), the lights by the bed did not work and internet was sketchy.Genuine Hotels.com guest review
The hotel was perfect for our family for one night. The location is down the street from the airport which is very convenient. Breakfast was great and a good start to the day. Highly recommend this hotel.Genuine Expedia guest review
The staff, room, location and overall experience was wonderful, I highly recommed!Genuine Expedia guest review
"Nice hotel near airport"
I stayed at the Hyatt Place the weekend before Christmas this year. The staff were very friendly and professional and the hotel was clean. On the day we were to leave, bad weather in Texas closed I-40 and we were unable to drive home. I called the front desk and they were more than happy to help me organize the details of staying another night. The […] bed was comfortable and the pillows were ok (I'm not a big fan of down). The bath towels were old and worn out. The hotel is right next to the airport but it must be well insulated because airplane noise was never an issue. Nice hotel - I would recommend. Read moreGenuine Hotels.com guest review
"well located and courteous staff"
We enjoyed the stay at this hotel.Genuine Hotels.com guest review
"No service, no forethought, understaffed"
Place was undergoing repairs blocking main entrance. Staff of 2 or 3 people thoroughly overwhelmed by the slightest request. Try someplace else if you have to stay near the airport.Genuine Hotels.com guest review
This Hyatt was very nice. We had only one problem the TV had a edit note on the channel that was very bothersome. We called the front desk three times they said it would be checked out but nothing was ever done. Not very good service.Genuine Hotels.com guest review
Excellent, friendly staff. working on entrance had to enter through back doorGenuine Hotels.com guest review
"Hard Working, Friendly, Attentive Staff"
After some early glitches, we checked into our room and found it to be very large, well laid out, and clean. The hotel staff was extremely friendly, hard working, and eager to please. All in all, a great value.Genuine Expedia guest review
"Nice room, Great Rate"
Hotel was nice...front desk was very slow getting us checked in...maintenance was going on so we couldn't enter through the front of the hotel.Genuine Hotels.com guest review
"Close to airport"
In Albuquerque for one night to pick up my son at the airport so I booked two rooms (one a king bed and one room had two double beds). The hotel is very close to the airport, staff was professional and courteous. I didn't have any breakfast so I can't report on that. Comfortable bed w/plenty of pillows and my sons said their beds were comfortable, room […] spacious and clean. Upon entering my room the three of us noticed it smelled funky-turned the fan on and it helped with the smell. I noticed one of the glasses provided had lip marks on it... I would stay here again but would check the glasses before using. No restaurants on the grounds but you can order food from the hotel. Right off the interstate. Area seemed safe enough (on airport grounds). Read moreGenuine Hotels.com guest review
Our room was huge but not really clean. When we went to breakfast there wasn't a lot to choose from and we had to wait for dishes and silverware. The people who checked us in, got us more blankets and pillows and brought us a new hair dryer that worked were all extremely friendly.Genuine Hotels.com guest review
"Hotel near the airport-very comfortable"
We spent the night here when picking up our son from a late flight. The room was very comfortable and quite spacious. The staff was very friendly and attentive. Breakfast offered a variety of foods both hot and cold. Despite being near the airport, we only heard one airplane flying over the whole time we were there. The hotel was packed due to the bowl […] game going on the next day but except for the breakfast room being packed the next day, we would have never known it. Read moreGenuine Expedia guest review
"I did not want to leave!"
My family and our dog stayed over night here between destinations. We found the Hotel to be excellent. The room was clean and luxorious. It was a bit confusing when driving to and from the hotel to restaraunts at night. The beds were very comfortable and clean. The breakfast was great! They go over the top with omlets, awesome southwest biscuits that […] are topped with tasty egg and many other "outside the box" delicious selections. All in all this hotel was fantastic. Read moreGenuine Hotels.com guest review
"Nice airport location"
We would be happy to stay there again.Genuine Hotels.com guest review
"a convenient location"
The hotel staff was very accommodating and changed our room because of toilet not flushing properly in the first room.Genuine Hotels.com guest review
"Very friendly must stay"
I must say I was surprised on how friendly the staff was at the hotel. And the everything was very well kept. If I go on a small getaway I'll definitely be staying there again.Genuine Hotels.com guest review
"Don't believe their advertising"
They advertise an airport shuttle and I reserved my car rental length (returning it the night before leaving) based on taking the shuttle to the airport the morning we left. When I requested shuttle schedule the night before I was informed they do not have a shuttle that early. The first shuttle would not leave the hotel until 30 minutes before our […] flight was scheduled to take off. I was told I would have to get and pay for a taxi to leave earlier. For an average hotel with no closet or drawers in room to speak of and misleading advertising with no help from management about shuttle I will not be staying here again. I go to Abuquerque frequently and there are much better places to stay at a better cost. Thought I would try Hyatt but learned my lesson. Read moreGenuine Hotels.com guest review
"Hotel staff was very helpful"
I checked in and noticed my room had some garbage items left over from previous guest and it looked like the entire place could use a deep cleaning but was generally clean. The entire staff helped me w/a lost item search... never found it but their commitement to helping me was from top down and very impressive.Genuine Hotels.com guest review
"very close to airport/rental car complex/I-25"
very nice hotel with a very spacious room. Very god breakfast and friendly staff. Extremely close to the airport, rental car complex and I-25.Genuine Hotels.com guest review
Thanks to Carlos & Megan. Helpful on the phone and in person! Spent 6 nights in 6 different cities and they were the most helpful people from the trip.Genuine Hotels.com guest review
There was wifi in the room which was great as we ordered pizzas online for dinner that night. The room had extra couches which was great. Breakfast was awesome too and still it was the cheapest in the area!Genuine Hotels.com guest review
The staff is wonderful.Genuine Hotels.com guest review
Great, but you need to put a small microwave in the room to re-heat beverages!Genuine Hotels.com guest review
We didn't spend much time in the hotel,but we got the best out of our stay in it.it was perfectly located and close to all the places we needed to go to.The room was very comfortable and neat,nice and quiet.the staff was very helpful and cordial.And breakfast was simply good.Genuine Expedia guest review
"More than I expected"
This hotel was much more than I expected. I would definitely stay again and also choose this location for a multiple night stay. The room was clean and very comfortable. Breakfast buffet was amazing and great for our road trip!Genuine Hotels.com guest review
"Great hotel, would stay again"
Nicest and most professional staff I've encountered in a long time. The room was great. Only 2 minor issues, 1. no thermostat in the room, heat is either on blast or off so that was a minor inconvenience. 2. The fresh fruit salad at breakfast was terrible all three days. That's it! I'd definitely stay at Hyatt place on the merit of this experience.Genuine Expedia guest review
Would stay there again Pricing was good and Service was goodGenuine Hotels.com guest review
WHAT AN ABSOLUTE SUPRISE. FIRST EXPERIENCE WITH THIS CHAIN. YOU REALLY FELT LIKE YOU WERE A GUEST INSTEAD OF ANOTHER CUSTOMER. ENTIRE STAFF WAS VERY ACCOMODATING. COMPLEMENTARY BREAKFAST WAS OUTSTANDING. BEST HOTEL BY FAR ON OUR FIVE WEEK TRIP..Genuine Expedia guest review
"Albuquerque near surport"
first for a hyatt hotel I was not pleased with the bed. Needs a new mattress. My husband and I are normal build for adults and the mattress was very soft in the middle where every time one of us moved we sunk in the middle. The staff needs to learn to iron their uniforms, pull up their pants and tuck in their shirt tails completely. Very disappointed […] in our stay. Read moreGenuine Expedia guest review
Everything was fine except should have a safe in every room.Genuine Hotels.com guest review
"On the way to Sante Fe"
Young staff very enthusiastic and service oriented...thanks for the pleasant stay.Genuine Hotels.com guest review
Awesome stay! No complaints!Genuine Hotels.com guest review
All was good except heating control in room which turned the room into a sauna. I very much liked the fact that I could order reasonably priced (and reasonably good) food right near the check-in desk. Breakfast area had plentiful seating and many choices including some kind of hot breakfast sandwichs. I would have liked a sign indicating exactly what […] was in each sandwich. Room was very roomy and spotless. Read moreGenuine Hotels.com guest review
This hotel was good but it was hard to find at first. They were very short staffed and they kept running out of everything at breakfast, right up to all the plates, forks and mostly coffee. With that being said the hotel was really clean. Right at the airport I thought we would hear planes all the time but we didn't hear anything at all. We will stay […] there again. Read moreGenuine Expedia guest review
The staff was very helpfull and kind.Genuine Expedia guest review
"convenient airport hotel"
The bedroom was not separated from the living area and only one TV serviced both areas. Beds and couch were comfortable.Genuine Hotels.com guest review
"The best place to stay"
This hotel is our favorite to stay in whenever we are in Albuquerque. The room is always clean and the staff is always friendly. The location is also a plus.Genuine Hotels.com guest review
My first time to Albuquerque in 36 years. At check-in, one person was checking someone in, the second helping someone at the coffee bar. The second person walked past the first, looked at me and then proceeded to help a couple who walked in after me. Not a good first impression. After check-in, I walked up to the person and thanked her for ignoring […] me. She apologized, but damage was done. The room was nice, quite large, but a small bathroom, only three drawers, one with a hair dryer, another with a Bible and a tiny closet with a safe. I'd rather give up the huge living area so I could unpack. We were two doors from the elevator, which I was happy with as I had my road bike, but there was a strange noise from time to time, often quite loud. I thought it was the elevators but not sure. Ice machine is only on floors 3 & 5, but signage on the first floor points you down the hall to rooms & the pool. Breakfast was different each morning and a nice variety from hot dishes, oatmeal, cereal, pastries, breads/bagels and fruit. Milk, juices and coffee. I might stay here again as it was fairly close to the event I was there for. Read moreGenuine Hotels.com guest review
"Friendly staff and reliable shuttle."
We spent the last day of a 10 day trip to New Mexico at this hotel. I booked the Hyatt Place for its proximity to the airport. We were very pleased with the friendliness of the staff and the fact that we were given a room earlier then check-in time. We used the shuttle to go out to dinner and back and to the airport the next morning.Genuine Expedia guest review
The room overall has a lot of space, which seems configured to take advantage of the single, large flat screen television with media inputs rather than providing the best balance for occupants with other interests. The sofa, which is a sofabed, was uncomfortable for sitting, and we did not need it as a bed. The beds are narrower than queen, but were […] comfortable. The breakfast was not too good. I took a pancake, ate a bite, and then checked it to make sure I had taken an actual piece of food and not cardboard. The scrambled eggs were salty, and there was no option for a hard boiled egg. The OJ was very good. The coffee ran out often, but was replaced fairly quickly. Read moreGenuine Hotels.com guest review
Everything was great except the airport shuttle. I called the hotel requesting a shuttle from the airport to the hotel. It took them 1 hour and 10 minutes to get a shuttle to the airport.Genuine Hotels.com guest review
"As Great As It Gets For The $"
Our family of our stayed here overnight before a city marathon. When I first entered our room, I was very surprised by the spaciousness and attractiveness of our room. It felt like a large suite to me! Things we really liked: a huge flat-screen TV with a great picture; a charging/electronic station with every kind of hookup (HDMI, ethernet, etc) & ample […] outlets for devices; clean carpets that didn't make the soles of our feet dirty when walking barefoot; great mirrors everywhere for dressing; super-comfy mattresses & pillows; an extra fold-away bed standard in the room (didn't have to ask!); CLEAN, CLEAN, CLEAN (and did I say clean?) hallways, lobby, breakfast room; and really friendly, attentive staff. I couldn't believe it. There is always something wrong whenever we travel, but not here. I will always come back to this Hyatt as long as it is this wonderful. Read moreGenuine Hotels.com guest review
It's was a great hotel I absolutely loved everything, except the fire alarm at 4:30 AM because of wiring but at least it alarmed for smoke before an actual fire. So I can't be too madGenuine Hotels.com guest review
"Not what I expected from Hyatt"
Room was clean. Staff was nice. I don't understand why It had a sink and refrigerator but not microwave. They claim to have a hot Breakfast. It was the worst hot Breakfast I have ever seen. Had to eat a bowl of cereal and toast. The hot part of the breakfast was terrible.Genuine Hotels.com guest review
Love the studio-like layout of the guest rooms.... spacious, up to date design, quality furnishings, nice accessories. Exceptionally fine breakfast with price of room.Genuine Hotels.com guest review
"Visit during the Albuquerque Int'l Balloon Fiesta"
This was a pleasurable stay at a very clean, quiet, and staff friendly hotel. We thought about using the pool, but with it being outdoors and in the shade in the morning held off so can't comment on it. The room was clean and had plenty of electrical outlets for the geeks who travel with everything that needs to be plugged in. The wireless Internet […] was quick and responsive. The cleaning staff was very helpful when we asked for additional items for the room as well. The easy to get to, and easy freeway access made this location an excellent choice for our visit. Will definitely recommend and consider again when we are down in the area again. Read moreGenuine Expedia guest review
"close to airport a little hard to find behind othe"
nice staff very helpful would stay again! Staff gave ideas about what to see and do around the area.Genuine Expedia guest review
"Close to Albuquerque Airport"
As you walk through the doors, you can't help but notice the very modern look of the lobby and reservation desk. The staff was very friendly and helpful. The breakfast buffet is a notch above most others. I found my room to be large and well equipped with a large flat-panel HDTV, desk with a convenient plug-in station for cell phone, MP3 player and […] Kindle. From the airport it can be a little difficult to find the access road to the hotel, despite being able to see the high rise motel from afar. Easy access to I25. Read moreGenuine Hotels.com guest review
Hotel not full--- but put us in room directly under A/C units on roof. Next day new front staff person said "that room has had issues" So why put us there?Genuine Hotels.com guest review
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