We very much enjoyed our stay, and our looking forward to staying there in the future. Customer service was on point and our room was spotless.Genuine Hotels.com guest review
Nice, clean, friendly. Awesome breakfast buffet.Genuine Hotels.com guest review
The Hotel was immaculate.... The food in the restaurant (although a little pricey) was extordinary. The Staff was totally professional, and our Waitress Kamera was friendly and her attitude and friendliness added immeasurably to our dining experience. My Wife and I will DEFINITELY stay there again.Genuine Hotels.com guest review
The area was nice. There was no notice on the large construction going on at the hotel daily. I noticed that this was on the regular hotel website everyday from 8-5. We had a problem with our TV which initially the hotel wasn't helpful with until I complained a second time. No top sheet on the bed? Kind of strange and only 1 bar of soap for the bathroom […] which was annoying because you had to transfer a soapy bar from the sink to the shower. Read moreGenuine Hotels.com guest review
"Overnight for business"
Great vintage hotel, however since we came in late, the restaurant was already closed and the bar was full with a private function. The only food we were able to find (outside of room service) was the bar and grill across the street.Genuine Hotels.com guest review
"Good beds but has some flaws."
Beds are awesome beyond comfy. The rooms have automatic thermostats that are set to 70 if they don't sense motion. The room was hot at night even set at 65. The elevators are terrible and there is construction on a new pool for the spring so it's loud. The bar is good with reasonable priced beveragees. Parking is 25 a day and there's no public parking […] anywhere. Read moreGenuine Hotels.com guest review
Response by Le Méridien Dallas, The Stoneleigh Thank you for staying at the Le Meridien Dallas, The Stoneleigh and taking the time to post this valuable feedback. I was pleased to see that your experience overall was a good one! I was disappointed to see that the A/C system in your guest room seemed to be malfunctioning and effecting your ability to get a good night’s rest. I have shared your comments with our Engineering team to investigate and troubleshoot the problem. We are excited about the addition of our pool and courtyard coming soon and apologize for any inconvenience the construction or noise may have caused you during your stay. Unfortunately due to the location of our property, valet parking is our only option for parking. I do hope that you will return to The Stoneleigh in the future and again thank you for choosing to stay with us.
Would stay again in a minute. Was even better and more attractive than I thought it was going to be. Friendly, staff, wonderful location and all for a very reasonable price. Would highly recommendGenuine Hotels.com guest review
"Trip to Dallas."
This was my first time staying at this hotel and I loved it. I will definitely stay here again.Genuine Hotels.com guest review
Loved it, walls are a little thin though.Genuine Hotels.com guest review
"Overrated. Not up to Meridien standards."
Valet staff was disorganized and somewhat rude when we arrived. Front desk staff was more courteous, though forgot to make a dinner reservation for us. Room lacked luggage racks and had only minimal drawer space. Windows were nailed shut - which was unfortunate on a beautiful 70 degree day. Breakfast was good.Genuine Hotels.com guest review
Beautiful hotel; had drinks in the bar that evening and then breakfast the next morning and everything was perfect.Genuine Hotels.com guest review
"Le meridian Dallas"
Great but toilet is too close to bathroom sink. Couldnt get tub to stop to work so took a shower rather than bath. Faint smell of mildew but no visisble signs of it. Entire hotel tastefully decorated and elegant. Comfortable but not over the top.Genuine Hotels.com guest review
"Nice hotel with some key defects"
The Meridien Stoneleigh has some service glitches that negatively impacted our stay. There is no choice but to valet park your vehicle, but they were not staffed adequately to handle all the work. At prime time for departures, they only had two valets retrieving cars, so it took almost 30 minutes for our car to arrive. Likewise, at the bar in the lobby […] they have a light (bagel and coffee) breakfast, but they only had one person working, with a line of people half way across the lobby. For some reason the lights in our room flickered, which is extremely annoying even for those who are not susceptible to seizures. I tried switching the light bulbs around, and the same bulb would work great in one fixture but flicker in a different one. While noting the issue at the front desk; I opened by saying that there appeared to be an issue with the lighting in our room. The person immediately replied, "Are they flickering?". So obviously this is a recurring problem here which has not been corrected, which is horrible performance. Now the good: the location is excellent, in a very nice neighborhood and within walking distance of quite a few restaurants - also close to downtown (perhaps not walking distance). Also the room itself was very nice: comfortable, clean, spacious (although maybe because we had a corner room), and the bed was excellent. The staff was courteous and friendly - just not plentiful enough in some key areas as noted. Read moreGenuine Hotels.com guest review
The photos where false advertisement. From the photos that I reviewed and the room I picked I thought I was getting a balcony. The bathroom was different. It was way over priced and old. I will never stay there again. I am upset I paid so much money for nothing. I was dissatisfied and disappointed.Genuine Hotels.com guest review
Hotel was underfoing construction of new pool- would have been nice to know the spa had closed.Genuine Hotels.com guest review
"Love this hotel"
Lovely old hotel! Corner room was a bit noisy due to street traffic but overall pleasant experience.Genuine Hotels.com guest review
Great lobby. Short walk to the Katy Trail for a daily walk or run. Overall, a very nice place to stay. Get a higher floor to reduce the noise from the bar lobby.Genuine Hotels.com guest review
"Celebrate the Cowboys win"
Was a nice surprise up scaled hotel in downtown DallasGenuine Hotels.com guest review
Nice hotel in great location. Service was good. There is apparently a longer running problem with their shower water pressure.Genuine Hotels.com guest review
Never been to dallas. Wanted a super clean hotel in a good area and found it at the Stoneleigh. Great bed, crisp clean linnens, great a/c system. The place has a cool vibe and contemporary decor in a historic building. Fun lobby bar and great breakfast in the resturant. Easy walk to upscale shopping and restaurants.Genuine Hotels.com guest review
This is an awesome property, that has a terrific vibe and great location. Although the room service menu is a little dated and limited, overall the hotel is perfect for a business trip, small conference or even a romantic weekend get away. The staff, from the valet to housekeeping to front desk is not only friendly and service oriented, but goes out […] of their way to make sure you are comfortable and having a great time... Read moreGenuine Hotels.com guest review
"Happy with the Stoneleigh"
Very friendly and accommodating staff. Nice looking hotel and room. Only downside was carpet had a good size stain from a spill on it. This made me think it was not as clean. Room service and food in hotel was great. Neighborhood is nice. i spent one afternoon walking around. I would stay here again.Genuine Hotels.com guest review
"perfect place for date night getaway"
The service was fantastic. The valet guys were extremely helpful with arranging transportation for us. There are many bars and fabulous places to eat within walking distance. Room service was expensive but the food not that great. I loved the room! It had a comfortable bed, a large tv at the foot of the bed that swiveled around to also face the couch […] and a huge walk-in closet. I have stayed here before and plan to do so again. Read moreGenuine Hotels.com guest review
loved it!Genuine Hotels.com guest review
"Great Hotel right in Uptown area"
Hotel was fantastic, service was friendly. Located in the Uptown area if you are looking to take advantage of some of Dallas' nightlife scene. Definitely would return.Genuine Hotels.com guest review
"Not accommodating and willing to address mistakes."
Requested a 2 double bed room. Was given a 1 King. The staff was unwilling to correct the situation.Genuine Expedia guest review
Response by Le Méridien Dallas, The Stoneleigh Thank you for taking the time to review our hotel. We are very sorry to hear that the room type that you requested was not available upon your arrival. The popularity of our hotel was at its highest during your visit with us and unfortunately we were unable to accommodate all of our guests requests due to this. Please know that whenever possible, we strive to accommodate all guests room type requests but sometimes it is not possible as all our rooms are allocated upon check in. I have shared your experience with our team as your satisfaction is very important to us, and we will continue to try hard to ensure all of our guests have a rewarding experience. Thank you again for your feedback.
"Had such a wonderful Stay!"
My husband and I stayed for 3 nights at the hotel and we loved it. We had read all the other reviews and we were very pleased and completely satisfied. The hotel is very clean, everyone was very friendly, breakfast in the restaurant was good. The rooms were nice size and very comfortable. While we were in town for the Dallas Cowboy football game. We […] rented a car so this hotel is 20 min or so from the stadium but the uptown area is so much fun. There is terrific restaurants and fun bars on Mckinley Street all within walking distance. For the price I would highly recommend it! Read moreGenuine Hotels.com guest review
"Modern and staff is helpful and kind"
This is a modern hotel with nice decoration, breakfast is good and great staff..Genuine Expedia guest review
Wonderful staff, food, chic hotel!!! Great buy!Genuine Hotels.com guest review
"Love the Stoneleigh"
Enjoyed the stay as always.Genuine Hotels.com guest review
Our stay was comfortable but we prefer a top sheet on bed. Bacon and eggs were overcooked on buffet otherwise tasty selection of fruit and french toast. Miss pool and spa.Genuine Hotels.com guest review
I stayed here for a wedding and I didn't get a chance to explore the hotel amenities. I can only speak to the quality of the room and the neighborhood. Great bed and bathroom. Spacious closet. Immaculate. Close to shops and restaurants. Would definitely recommend and stay here again. The one drawback is that they only offer valet parking, and parking […] in the neighborhood is difficult, so add $26 or so per night to your budget if you're going to have a car. Read moreGenuine Hotels.com guest review
"Very nice hotel!"
My first time staying here. Everything was great!Genuine Expedia guest review
Hotel is convenient to places (American Airlines Center & North Park Mall). Neighborhood is upscale with numerous places to eat, it is easy to get to. Staff is friendly and efficient and rooms are spacious and beds are comfortable.Genuine Hotels.com guest review
We had a great time!!! Very nice staff. Nice parking areaGenuine Expedia guest review
"Found a home in Dallas"
The Stoneleigh has been updated and the Uptown location near many great restaurants is good for us. We have stayed in several hotels in the area and we will go back to this hotel as it was 1/3 the price of the Ritz-Carlton and the rooms are great. The breakfast buffet is outstanding. We found a home in Dallas when we will be there.Genuine Hotels.com guest review
"Just the showers..."
My stay, overall, at the Stoneleigh was wonderful with one exception: it was impossible to regulate the hot/cold in the shower so I ended up with a cold shower every day.Genuine Hotels.com guest review
This is one of my favorite hotels to stay at in Dallas. Centrally located, it's easy to get to all the hot spots. Always clean and beautiful, we frequent this hotel when in town.Genuine Hotels.com guest review
Stayed here for a wedding. This hotel was great. The location was great, the rooms were nice,and overall the hotel was nice. For the price paid, I expected a little bit more. The service was only average. Although I booked the hotel for two, the room was set up for one person. The nearest ice machine was broken. The ice buckets are tiny, you could barely […] fit a wine bottle inside. The shower water pressure was extremely poor. I know they are little things, but I paid the price of a 5 star luxury hotel; therefore, I expect everything to be perfect. Read moreGenuine Hotels.com guest review
The Stoneleigh was a great hotel with a friendly staff, and an amazing atmosphere. Everyone from the bartenders to the valet staff were very courteous and helpful.Genuine Expedia guest review
I was very satisfied with my stay at Le Meridien on 7-25-14. The hotel is well maintained and very quiet, which provides for a relaxing stay. I plan to return soon.Genuine Hotels.com guest review
Great location, very clean and big rooms!Genuine Hotels.com guest review
This was our 2nd stay, first was our honeymoon and now our 2nd Anniversary. It's a great hotel and we will stay there again.Genuine Hotels.com guest review
"First Time Stay-- Beautiful Hotel"
Beautiful hotel experience. We visited Amsterdam on our honeymoon, and this hotel has the contemporary feel and style of a European accommodation.Genuine Expedia guest review
"Very clean, upscale, peaceful environment."
The stay was great, the room was very spacious,clean and full of light. Very private, no loud noises most important! The breakfast buffet was really good. Overall a great stay at an upscale location.Genuine Expedia guest review
This fabulous hotel built so long ago has been changed (lobby, bar...) to horrible, ugly modern. The charming art deco has gone. I also noticed the bar, which used to be packed, is now sparse. The management is always around speaking loudly of corporate this and corporate that. Not charming... Also, they have closed the spa so as to move their offices […] into that space. Their offices will be turned into more rooms. I think we all know that hotels are rarely totally full, why more rooms? Also noticeable was the fact the valet used to let the hotel who was checking in. No longer. It was a nice touch, gone with corporate....only two towels in a junior suite. Mini bar was never refilled. Rooms were not cleaned till mid to late afternoon. Welcome to corporate... Read moreGenuine Expedia guest review
Response by Le Méridien Dallas, The Stoneleigh Thank you for taking the time to review our hotel and provide your feedback. We are very sorry to hear that the recent renovation and spa closure negatively impacted your experience with us. I have passed your comments concerning the valet service, towels, minibar and cleanliness on to our management team for immediate research and improvement. I can assure you these are not the standards in our hotel and your feedback will assist us to provide a much higher level of service. We truly appreciate your feedback and do hope you choose to give us another try.
Really comfortable room, great service and superb service & breakfast. Although the $25/day compulsory valet parking is a bit annoying....Genuine Hotels.com guest review
"Amazing service and hotel"
If you are really looking for a very friendly and great hotel to stay, this one is what u need. Charlie at the front desk and kanisha were there, and give me the best welcome. The room was big, I got an upgrade so I got a junior suite which was really big room. And the bathroom very old style with a modern touch. Perfect!!!!! Amazing location and […] neighborhood Read moreGenuine Hotels.com guest review
Will stay here again.Genuine Hotels.com guest review
"One Night Girls Getaway"
The Hotel was in an excellent location. We could walk to area restaurants and bars. The room was very spacious and our bed was very comfortable. We would stay here again.Genuine Hotels.com guest review
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