"Treated like royalty"
My husband and I stayed here as part of our 1-year wedding anniversary celebration and we were treated so well by all the staff. Everyone was very friendly and accommodating and went out of their way to make us feel special - from the chocolates they gave us, to confirming our dinner reservations for us, to setting up transportation by the house car […] to get us to and from dinner that night. We were thoroughly impressed! The hotel itself is incredibly cozy and welcoming. Read moreGenuine Hotels.com guest review
Response by The Hotel Viking Thank you for choosing the Hotel Viking for your special First Anniversary celebration. We always strive to treat our guests like royalty and we are so happy that you had a wonderful weekend. We hope you will come back again. Best wishes for many more enjoyable anniversary getaways!
Great stay off-season in NewportGenuine Hotels.com guest review
Response by The Hotel Viking Thank you for staying with us. We look forward to welcoming you back again soon.
The hotel was beautiful, the staff were great and the hotel was clean. The only fault with the hotel is you could hear the people above you, and the floors squeeked when ever they walked. But overall a great hotel and would stay againGenuine Hotels.com guest review
Response by The Hotel Viking We are pleased that you enjoyed your stay. We appreciate your feedback and apologize for any disturbances in regards to noise. We look forward to welcoming you back in the future!
We had a great time ! The restaurant was so good. Everyone was pleasant and helpful. Would return in a heartbeat!Genuine Hotels.com guest review
Response by The Hotel Viking Thank you for your feedback. We are very happy that you enjoyed your stay and your dining experience at our restaurant, One Bellevue. Please come again soon!
Room rate was very expensive considering the room was very small.Genuine Expedia guest review
Response by The Hotel Viking Thank you for choosing the Hotel Viking. Our rooms range in size from 150 to over 1200 square feet. We apologize for any disappointment you had in regards to the size of your room. We appreciate your feedback and hope you enjoyed your stay.
"Historic Hotel near shops and dining."
Our stay was fine. We particularly enjoyed the pool and spa.Genuine Expedia guest review
Response by The Hotel Viking Thank you for staying at the Hotel Viking. We are pleased that you enjoyed our relaxing pool and Spa and our convenience to Newport’s shops and restaurants. We appreciate your feedback. Please come again soon!
The hotel & room were both beautiful & service exceptional.Genuine Hotels.com guest review
Response by The Hotel Viking Thank you for staying at the Hotel Viking. Exceptional service and beautiful rooms are two things we are known for and we are glad you experienced both while here. Please allow us to welcome you back again soon. Thank you again for your comments.
Most uncomfortable bed I have slept in for a long time in a room with little sound prouffing from the elevators. and then of course there is the 30/night to park. Good location though and friendly staff.Genuine Hotels.com guest review
Loved the Viking, it was well appointed and the service could not be better. Great location close to town. Only issue was the footsteps from the room above that could be heard throughout the night. (!) Downside of a gorgeous old hotel.Genuine Hotels.com guest review
Beautiful hotel very good service excellent food in the hotel restaurant responsive staff to our needsGenuine Hotels.com guest review
One of the more memorable experiences of our stay out east! The staff was helpful and friendly. The location is beautiful and conveniently located near the pier. This Victorian mansion was beautifully decorated, clean and had comfortable beds. Would stay again!Genuine Hotels.com guest review
"charming old hotel, updated and gracious"
everything was fine except that it was a very long walk to our room and the mattresses were too soft. Soundproofing is not great; could hear the people next door.Genuine Hotels.com guest review
"Kid friendly, great and quiet location"
Rooms are not big but location is great, very kid friendly and accommodating staff, easy walk to all key Newport spots - would recommend!!Genuine Expedia guest review
Response by The Hotel Viking Thank you very much for your recommendation. We are indeed a very easy walk to many spots in Newport and we’re glad you and your family enjoyed your time with us. We look forward to welcoming you back again soon!
The hotel was beautiful. The room was a bit small but was fine for the night. I just wish it was a bit cleaner.Genuine Hotels.com guest review
"Great Iconic Spot."
Room was adequate size but the bathroom was incredibly small.Genuine Hotels.com guest review
"Not as advertisied"
There was a picture of a room on line it was much bigger and a little more exclusive. I was under the impression that was the room. It was not. Instead a room with a tiny bath and almost no space. I was looking for a getaway with a lady. We heard children in the hall all weekend. So we had to act accordingly. The staff may try to organize children away […] from couples. I may return to Newport but I will make sure I get the privacy I need. Read moreGenuine Expedia guest review
"Upscale hotel with plush accommodations"
My girlfriend and I made a quick trip up to Newport for a comedy show. The hotel was busy, as it should be in mid August. We arrived late for our show due to traffic but on arrival things were handled very well. Great valet guys to care of us right away with a genuine smile helping us to check in. Check in was quick (pre-book with Expedia, Thanks Kathie) […] and we were in our room. Front desk got us a cab and we made our show without missing anything. Room was super nice but a strange or inconvenient bathroom set up. Great beds with plenty of pillows so a good nights sleep was had. great experience and can't say enough about the valet guys THANKS. Read moreGenuine Expedia guest review
Great hotel location but our room was dark and cramped. Expect to be nickel and dimed for everything. Want to use the hotel computer to print out concert tickets? Pay up. Want some bottled water? Pay up. Didn't appreciate this after paying an arm and a leg for our weekend. Won't be back.Genuine Hotels.com guest review
Customer service was exceptional! Staff was friendly and courteous. Bathroom specifically toilet could have been a bit cleaner but overall the room was very nice.Genuine Expedia guest review
"Centrally located, clean, comfortable."
Easy walk to the harbor and town. Rooms are comfortable. Toilet and shower cramped for space but clean. Staff very friendly and accommodating. Housekeeping did not stock rooms appropriately for four people; towels, washcloths etc. Housekeeping left room door open/ unlocked after servicing; Big No No! Shampoo, soap not refilled upon check in. All in […] all, very nice and would return. 3 star hotel, 2 star housekeeping. Read moreGenuine Expedia guest review
Not on the water but great location. Just a block away from waterfront and all the shopping and restaurants. Quiet and restful. Staff was very helpful. Well maintained. Room was clean. About a mile walk to most mansions and the ocean walk. Would definitely stay here again even though it is a bit pricey.Genuine Hotels.com guest review
"The Mansions of Newport"
Excellent hotel in an excellent location. Convenient to both the downtown and the mansions.Genuine Expedia guest review
"Small but nice"
Very nice hotel but our room was tiny.Genuine Hotels.com guest review
This is our third year in Newport and we always enjoy staying at the Viking Hotel.Genuine Expedia guest review
"Beautiful Luxury Hotel"
Location is perfect- walking distance to downtown Newport. They do have valet parking, but you might be lucky to find parking next to the hotel on Church Street (it's free) or there are close public parking lots (also further down on Church street) that is cheaper than paying overnight at the hotel. The rooms are gorgeous as is the hotel in general. […] The rooftop bar and restaurant is a nice touch- the food is a bit pricy but definitely delicious! Similar to fancier restaurants in the Newport area. While the price was definitely more than I'd normally pay, the quality, comfort, and convenience make it great for special occasions. The staff are knowledgeable and friendly too! Read moreGenuine Hotels.com guest review
"Don't plan on being thrifty for a good experience"
Our suite was tiny! Only slightly larger than the bed. The bathroom was so small that I dropped a towel in the toilet. Our window transmitted too much noise from outside. The air conditioner was noisy, as well. There was an additional $45/night in parking and "resort fees." If you want to stay here, spending big may get you a better experience.Genuine Hotels.com guest review
"Our favorite room"
We had a lovely room, private, quiet, nicely furnished and with a very nice bath. The shower was very good. The bed was comfortable. We have stayed in many hotels and found this to be among the better.Genuine Expedia guest review
"Beautiful and immaculate"
Hotel was beautiful and extremely clean. Bed was super comfortable! Loved it here.Genuine Expedia guest review
FYI I have very high standards for hotels, unlike 90% of reviews I see, who I swear live in a trailer... Great Hotel, Room was Nice, Staff was very helpful except one colored woman at the front desk who was rude to us twice! Bar staff were great. Breakfast was expensive, and so is the parking. Overall a great hotel will definitely be back.Genuine Hotels.com guest review
"$250 per night hotel at a $400 per night price"
After having stayed at the Vanderbilt Grace, I have to say this hotel was a disappointment. We were placed on the 1st floor with a window that gave us the back of a rose bush and a glimpse of a nondescript courtyard. When I called the front desk to inquire if there was a room with a better view available, I was told there were no views from this hotel […] except the courtyard or the parking lot. The bedding and hot water were very good, the bathroom tiny with a conventional small tub. Very limited closet space half taken up with a small chest of drawers (in a 2 -queen bed room that was to sleep 4, good thing there were only 2 of us). Unlike the VG with an included european-style breakfast, none was included. Overall the interior is very dark, and though the common areas were pretty with a nod to the hotels historic vibe, nothing overwhelming. Plenty of conference rooms we walked by to get to out room. I would leave this hotel to the meeting/function room crowd and avoid it if you are doing a couple's or family get-away. Convenient to walking anywhere, but so are a ton of other hotels and B&B's. Read moreGenuine Expedia guest review
"Great hotel close to the Mansions"
Upon arriving at the hotel, the bell hop was very helpful an attentive. The staff at the front desk was also very friendly and helpful. The room was very nicely decorated, very clean and comfortable. We were just a short drive from the Mansions (A must see if you are in Newport). We were also a short walk from many restaurants and shops. The restaurants […] at the hotel were great, the food was amazing and the cost was very reasonable. Read moreGenuine Expedia guest review
Polite, attentive service. Rooms were small, yet pleasant.Genuine Hotels.com guest review
Very old and dirty hotel, small cramped and noisyGenuine Hotels.com guest review
MOST THINGS WERE OK EXCEPT THE YEARS OF DUST ON THE LOUVERED DOORS AT THE CLOSETGenuine Expedia guest review
"Swimming pool was great"
Room looked clean but dusty pillow and bed Couldn't access room without going up and down stairs No view (at least from the 3rd floor) The instruction to the room wasn't optimal for people carrying large baggagesGenuine Hotels.com guest review
We spent 3 nights at the Hotel Viking. Our room was in the older section of the hotel. It was nicely appointed and had a very comfortable King bed. It was a small room -- not a room to be in if you like to lounge in the room. Only one table lamp and a desk lamp. The hotel staff was excellent -- friendly and helpful. It had a nice pool for a late evening […] swim. We enjoyed our stay. Read moreGenuine Expedia guest review
"Great rooftop dinning."
I've been here for the cigar dinners before. The food is great, wait staff and hotel staff is also great. I will recommend this event to anyone who enjoys great food and great atmosphere.Genuine Expedia guest review
The room was too far away from everything that this hotel offers. I would stay again in the main inn. Breakfast was great on the outside terrace.Genuine Expedia guest review
Exceptional experience.Genuine Hotels.com guest review
"Expensive Hotel, not quite worth it"
The Viking is a large well located hotel in Newport. Although it is very upscale, and priced to prove it, they were not very guest friendly. First, if booking through Hotels.com, there is a mandatory resort fee. The front desk explained that this was for wifi and use of the resort car, which would take you free to spots within 2 miles. When we attempted […] to use this to get to the wedding we were in town for, it was not available. So we had to walk. Did I mention that the resort fee was mandatory? Even worse, the shampoo and soap in our room was dispensed with a pump attached to the wall. Thus you pay country club prices and get YMCA level bathroom amenities. Overall the hotel is nice, just not worth the price. Read moreGenuine Hotels.com guest review
"Beautiful decor very grand"
Room very small. Bathroom very very small ...not enough towels ... One elevator for such a large hotelGenuine Expedia guest review
Response by The Hotel Viking We apologize that your visit was not as you may have expected.
"Lovely hotel. Walking distance to most things."
Left a tip for housekeeping and received a handwritten thank you note.Genuine Expedia guest review
Response by The Hotel Viking Thank you for your comments. We hope you enjoyed your stay.
"Great hotel in the center of it all"
Very good quality, great common spaces, good price compromise and very convenient. A welcome addition to Newport.Genuine Hotels.com guest review
I love the Hotel Viking! The hotel itself is beautiful! The rooms are amazing! I always love come to this hotel!Genuine Expedia guest review
Response by The Hotel Viking Hotel Viking is centrally located in a walking distance to it all. We are pleased to see that you had a wonderful stay. Thank you for choosing the Hotel Viking.
Perfect place for a gay couple to feel comfy. Love the antiques and the setting.Genuine Hotels.com guest review
The hotel staff from the start (I called before our stay to ask about details) and was bounced around to various people, "Hold please, Hold Please". Even sent an email that was replied to with generic information even though I was very specific. The front entrance staff was short on time it appeared and rushed you on. Depending on your location in the […] hotel, prepare for a LONG walk. Finding your way around and facilities within the hotel was hard to do, not much help around and the signs weren't very helpful or informative. The rooms were appointed nicely, clean and not very cluttered, bed coverings were of good quality. The bathrooms not so special, dingy even (but clean) and the towels were rough. There was plenty of items made available in the room but all at an outrageous price (not one item complimentary!) Seriously, a Kit Kat for $5! Bottle of water, $6! Room service was not on time and cold when it arrived. View was nothing to pay that much for. A small bed and breakfast for half the price would have been a much better deal. Read moreGenuine Expedia guest review
Response by The Hotel Viking Your entire visit was just not what you expected and although several things did work out, overall you didn’t have a good experience. We apologize for all that occurred and are sorry it turned out so poorly.
"Best location by far"
We were celebrating our 40th anniversary so decided to spend a couple df days in Newport. We had a wonderful time. This hotel had the friendliest front desk staff and the bar/restaurant staff were great. Aside from the smallness (and we were only there for 2 days so no big deal) we were totally thrilled we chose The Viking as our place to stay. Will […] definitely go back. Read moreGenuine Hotels.com guest review
"Room was too small."
While the staff at the hotel were all pleasant, their friendliness did not make up for the fact that the room was overpriced. The bathroom was hardly large enough to turn around in, and it lacked the standard amenities. The closet was tiny and filled with so many items, I couldn't hang a dress in it. The television was positioned on the wall beside […] the bed which meant that we had to turn sideways to view it. Granted it was a busy holiday weekend, but the room was definitely substandard for the money we paid for it. We will not return. Read moreGenuine Hotels.com guest review
"Service not what expected"
The hotel is beautiful and in a perfect location. However, the service was not what one would expect of this hotel. At lunch the waitress disappeared and we had to find someone so we could pay our bill and leave. No one checked on us. Then, after the first shower, the water did not drain making it impossible for the next person to use it. When mentioned […] at check out, the employee just said "ok". Not what we expected after spending so much to stay there. Read moreGenuine Hotels.com guest review
Hotel is close to everything; all mansions and cliff walk as well as shopping. As requested, our room had two queen beds only we had to walk about a mile to get to it. The room was very clean and adequate; only it was not worth the amount of money spent on it. My party consisted of two adults and our room was surrounded by families with 'loud' children. […] Our stay would have been much nicer if we were up a floor or two away from all the noise and traffic. Read moreGenuine Expedia guest review
Response by The Hotel Viking We are happy that you enjoyed your stay with us. Our location in the heart of Newport puts us close to everything.
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