hotels.com did not inform hotel that breakfast was included. This is very embarrassing and makes all uncomfortable. Also $12 extra charges incurred for parking our car.Genuine Hotels.com guest review
Staying at the Holiday Inn is always great... we were attending a conference at Randwick and it was only minutes away. The staff are friendly and helpful and although the hotel is looking a little tired it is still very comfortable. The in-room dining was fantastic!Genuine Hotels.com guest review
"Great location.Park car and forget it."
5 min walk to train station. Ticketing easy and cheap.Car park only $15 per day and forget about Sydney traffic. Even had a view with trees! Price probably should have included a simple breakfast though.Genuine Hotels.com guest review
I requested an early wake up call when I checked in and was assured this would be provided. This was not the case. Fortunately I woke in time to get to the International Airport to catch my flight. When I checked out I was informed I was not on the list fro a wake up call.Genuine Expedia guest review
Fantastic place to stay, would recommend to anyone plus will definitely be staying again....taxi service outside the door was an added bonusGenuine Hotels.com guest review
"Great Hotel to stay in before early flight."
Close to Mascot Railway Station. Hotel is very clean. The bar is reasonably priced while also providing freshly prepared hot snacks. The bed was comfy with a complimentary dental hygiene kit also provided. Excellent buffet breakfast.Genuine Hotels.com guest review
Our stay here was nice and comfortable.Genuine Hotels.com guest review
"Very friendly and spacious room"
The staff were extremely friendly and help. The double queen bed room was extremely comfortable and a good night's sleep was had before an early flight. The tv reception was not great and a paid airport shuttle perhaps should have been included in the price. However, the room, bed and staff wete superb.Genuine Hotels.com guest review
computers were down in reception so everything including check out took a long time , this was a planned down time as they had warned me. I usually could understand these things happen but if you are aware how long things take , have extra staff on to make life easier for the one guy behind the counter !!Genuine Hotels.com guest review
"Close hotel to airport n city"
Only negative thing is no breakfesr after 1030am and then u cant order anything cuz nothing reopens until 12 so we leftGenuine Expedia guest review
Very well priced and conveniently located to airport. Great rates for those choosing to leave car there over airport fees. Will definitely return!Genuine Expedia guest review
"Quite rooms and very handy location"
It was a weekend stay in a standard room with breakfast included option.Though it was not a top end one but we are fully satisfied with our stay. Room size was optimum, clean, with all essential things and everything works. Bed was really comfortable. Just walking distance from airport but no noise inside. We will visit again.Genuine Hotels.com guest review
"Airport bus mixup"
Very disappointed that as I checked out I specifically asked whether the bus to the airport was waiting and waiting to depart. I was directed to the bus outside, and told that that was it, so was less concerned that unfortunately check out took some time. We waited outside a few minutes and then moved inside to ask re the bus at 6.38 and again was assured […] that it hadn't left. I then asked again at 6.42 and this time the male staff member said he would ring the driver. When I stepped outside to inform my son, I returned at 6.44 to be told that it had left. I then had to organise a refund of my tickets and then order a cab that took about 10 minutes to arrive, although if I had been told earlier I could have availed myself of the two cabs that had been outside for the earlier 10-15 minutes. The cab eventually came and we arrived at the airport just after 7am which caused us unnecessary distress. This staff member should've checked regarding the bus departure earlier, at the first instance, as I could have simply adjusted my journey to the cab available and I would have arrived without too much delay. Read moreGenuine Hotels.com guest review
"Ideally situated for where we needed to be, 15 min"
Very comfortable stay aside from the noise due to renovations happening at the timeGenuine Expedia guest review
"Convenient hotel for airport"
Good quality clean modern hotel with helpful staff. Shuttle service to and from airport good but not easy to find at airport endGenuine Expedia guest review
Stay over between flight from Cairns and flight back to Los Angeles and then home Ontario Canada . We were tired and enjoyed the bed rather then partaking in any hotel amenities. All was clean and appropriate .Genuine Expedia guest review
the hotel was niceGenuine Expedia guest review
"Great hotel for business trips"
Splendid place to stay in.Genuine Hotels.com guest review
"Close to airport ,easy to get to"
Only stayed one night ,excellentGenuine Expedia guest review
"Beware the early departing shuttles"
Hotel was fine, but the shuttle service left 5 minutes ahead of schedule. Used a taxi instead & saved $10 across the 4 passengers.Genuine Expedia guest review
"Holiday Inn Sydney Airport"
Everything in the room was nice minus the carpet; it looked as if someone had been previously murdered on it and they did a really poor job cleaning it up. It was close to the airport and reasonably priced...minus the murder stain.Genuine Expedia guest review
"Sydney Airport Holiday Inn"
Although beds were the typical Holiday Inn standard, the rest of the hotel was on the long at the tooth appearance - the elevator had a huge dead cockroach in it and the "pool" was a joke. Info had indicated there was a hottub/spa and there was not - just a backyard version of a pool in a tiny dark basement room - probably should just get rid on the […] pool altogether. Over priced as similar rooms were half the cost. Would not stay at in future. Staff was friendly though - not their fault the hotel wasn't up to standards in other countries I guess. Read moreGenuine Expedia guest review
"Nice and close to the airport"
Very friendly, accommidating staff with all the amenities needed.Genuine Expedia guest review
GOOD FOOD, FRIENDLY STAFF, HANDY TO AIRPORT.Genuine Hotels.com guest review
"Awesome place to stay for a night"
Your basic generic hotel. Nothing bad to say but nothing stood out. Close to the airport and trains.Genuine Hotels.com guest review
great location for airport and metro.Genuine Hotels.com guest review
"Nice hotel but expensive"
very nice hotel but as a 1 night stay to catch a plane next day found it to be a bit costly. For the price would be nice to include In room WiFi and parking.Genuine Hotels.com guest review
"Good and comfortable especially for a family of 4"
Overnight stay. Transit to international flight. Hotel doesn't provide shutter bus. Need to catch one at about $7 per person per trip.Genuine Expedia guest review
Excelent sevice from booking in staff ,very thirsty after journey and wanted to get coffee ASP, staff pointed out cafe in lobby and said not to worry about some very heavy luggage they took luggage straight to room with no hassle. Simple booking in process fast and polite. Very Good hotel food in bar and very plesant staff .Genuine Expedia guest review
"Travelling with toddlers"
Very helpful staff. They supplied cots, was a bit cramped with two toddlers but it was a family room. Perfect to get to international airportGenuine Expedia guest review
Excellant check in service and accomdating reception staff as we arrived at 7.40am and had a room prepared for us in about an 45 minutes. All the time being kept informed of the what was happening and the status of the rooms readiness. We felt like the staff were genuinely trying to please. The location to the train station to get into Circular quay […] or central station is only about a 5 minute walk and the bus stop is opposite the hotels entrance (for the 400 bus to the airport terminals if you need it - however the super shuttle is very easy and convenient to use if you have a lot of luggage to transfer from airport to hotel). The rooms provide an option of firm or soft pillows which suited me and my wife as we have varying requirements around pillows and I know I had a great nights sleep whilst at the Holiday Inn. The hotel also has a better than average buffet breakfast which included a delicious ommlette and pancake bar and a do-it-yourself juice bar. All in all - it was a very relaxing and easy stay, and I will return when next in Sydney. Thanks Read moreGenuine Expedia guest review
"Good distance to airport"
Close to airport - good for short term stay but hotel is quite dated compared to other hotels that are similar in pricing. Should have free wi-fi.Genuine Expedia guest review
"One night stay"
The hotel was in a great location for us being near the airport, the service was very good and helpful, the parking was not great as not enough spots for all guests, but the valet staff were very accommodating. The room configuration was not what we had requested and earlier information of this would have been helpful as we had to children a girl 20 […] and son 15 who had to share a bed which was not ideal, but as were only there for one night, it was bearable. Read moreGenuine Hotels.com guest review
For those travelling by air its location is ideal. Slow check in probably because of difficult guests ahead of us. Do not eat in the dining rom because of 3 prior bad restaurant experiences at this hotel.Genuine Hotels.com guest review
needed a hotel close to CBD and airport and this was ideal. Mascot train station closeby had me at circular quay in 15 minutes for about $5, perfect...Genuine Expedia guest review
staff vedry good and helpfulGenuine Hotels.com guest review
"Good place for a short layover in Sydney"
The rooms are the same basic design and size you would find in most travel hotels in this price range. The rooms are clean and in good condition. The staff are very friendly and helpful. Of particular note for the traveller having a short layover in Sydney is the fact that the hotel has both a good bar and restaurant, and there is easy access to both […] the airport and downtown Sydney. Shuttle or cab to the airport cost less than $20 and the train to downtown is about $5 return. Read moreGenuine Expedia guest review
"A good place to stay"
I enjoyed the brief stay at this hotel. Friendly , very clean, tidy and efficient with a good location regarding access to underground train to central Sydney and airportGenuine Expedia guest review
I always finish my Australian business trips at this hotel: it's convenient for the airport with a reliable shuttle bus; breakfast is really good, and; the staff and rooms have the consistency and quality that I have come to expect of Holiday Inn around the world.Genuine Expedia guest review
"One night stay"
Bed was very comfortable. We found the room service very nice and well priced.Genuine Expedia guest review
"Housekeeping not good"
I found a empty plastic bottle at the corner of the room. Apparently housekeeping was not done thoroughly.Genuine Expedia guest review
"Great hotel close to airport"
great hotel, not much close by apart from the airport, spacious and awesome qualityGenuine Expedia guest review
"Great weekend stay"
Great hotel made better as we managed to get for a discounted rate. Check in was a little slow however that was due to a staff member having gone off sick - the staff we dealt with were very good.Genuine Expedia guest review
The stay at the hotel was a "Mystery Hotel" selection; two rooms for one night. The hotel is convenient for business/evening activities in the south eastern suburbs. Had pre-paid so check-in was quick. Within seconds of completing check-in a small bus group arrived and their check-in times were extremely lengthy - we arrived, changed and were going […] out for dinner and still people were waiting to register. Had left car at the front door for valet parking ; it was still there when we went out, came back (late) and in the morning. In other words, it was not parked but left in a possible damage area. Requests for a taxi did not eventuate, other guests made private calls to book cabs to go to Kingsford. Busy time but pre-booking for a particular time did not seem to be honoured. Staff were very friendly but too few in number for the front desk when queues were forming. Did not use the bar or restaurant facilities. Read moreGenuine Expedia guest review
"House keeping dissapointment!!!"
There was one thing that disappointed me was that I accidently left my medication in my room, which is expensive and house keeping said that they found nothing. As far as Im concerned they must be told not to keep anything they find as it would be a cost to the company to send it back to the customer. I was happy to send a prepaid freight bag, (less […] than re- buying my medication). For that reason I would not stay there again. Read moreGenuine Expedia guest review
Great location. Easy to park, stay and fly. Pick up at hotel for airport was quick and prompt. Dinner was delicious with two locations to eat. Got a good price for overnight stay thru Expedia.Genuine Expedia guest review
"A quick one night stay near the airport"
Just bump over for a night for an early morning flight out of Sydney. Near the airport and accessible by an airport hotel shuttle. However, it would be great if the airport hotel shuttle is complimentry rather than paying AUD$6 per way.Genuine Hotels.com guest review
"Very convenient for airport and airport parking"
Hotel very comfortable, close to airport, convenient to leave car in lock up garage when going away for a few days. Accommodation not too expensive and parking even more reasonable.Genuine Hotels.com guest review
"A nice stay"
We liked the hotel as it was convenient for us as it is close to the airport. The room was just a room and there were a family of 4 adults in it so it would be a bit small if it were for more than one night, but it was clean and the bathroom was nice and big and beds comfy plus you had a choice of pillows, a big tv, tea and coffee what more could you […] ask for and a paper in the morning. Read moreGenuine Expedia guest review
"Average hotel near to the airport."
We stayed overnight while we attended a wedding near the airport. This is rated 4 stars but it isn't really that good. It is old and tired-looking, worn carpets and paintwork give it a tatty look. I found a hair in the bath which wasn't mine - not good. The toilet needed 5 flushes to clear the toilet paper. The bed was OK , just average. I didn't use […] the restaurant or room service, so can't comment on them. It is 5 minutes drive from the airport. There is a shuttle-bus, but it costs $7 pp. Since a cab is only $15, any more passengers than one will do better with a cab. Noise reduction is great - despite being so near the airport we had no plane noise at all. Overall, an OK overnight stop which is conveniently near to the airport. Read moreGenuine Expedia guest review
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