All hotels in Mascot, New South Wales, Australia
1 room, 2 adults
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O'Riordan St and Bourke RdMascotNSW2020Australia, ‏‎855-239-9227
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 442 reviews)

  • Comfort
    Rather comfortable
  • Service
    Fantastic service
  • Bar and Beverages
    Bar is awesome
  • Food
    Delicious food
  • Value for money
    Fairly good value for money
  • Wellness Area
    Poor wellness & sports facilities
4.0 / 5Excellent
"Close to the Airport - but not too close"
Overall - it was a good choice for a 2-night stay, as it was a walking distance (15 mins) to Mascot Business Area. Bearing in mind that Taxi is very expensive in SYD this was an unexpected bonus. I was also really pleasantly surprised that, despite its close proximity to the airport - I almost did not register approaching/departing planes - and definitely the noise was minimal. Hotel is well maintained, although wi-fi connection is a bit dodgy. Main dissapointments: there were no bathroom robes, which was really inconvenient, and breakfast, although offering wide-variety, did not live up to expectations (pastry was always cold and NOT fresh, coffee was overdone, fruit served not quite ripe). Finally - Airport shuttle service is not provided by the hotel - it is a 3rd party service, and it circles around a few hotels in the area, so something which should've been a 5 min trip ended up taking 25 mins! And if your plane is already delayed in arrival, and you have meetings lined up - this is pretty inconvenient - as I hardly had time to properly check-in and get to my room - having a shower or getting a coffee was out of the question...
Genuine Hotels.com guest review
2 night trip Jun 30, 2014
Branka
US
5.0 / 5Outstanding
"Perfect"
Everything was great about this place. The breakfast was my favourite part because of the wide range of delicious options. But it was also clean, comfortable, friendly and convenient place to stay.
Genuine Expedia guest review
Other trip Jul 1, 2014
Aimee
US
3.0 / 5Good
"Overall good, except shuttle service"
This hotel is perfectly fine as a regular hotel. The rooms are nice, they appear well-maintained, etc. The major problem is that it is billed as an airport hotel, and the shuttle to and from the airport is crazy. The shuttle bus itself is not marked as “Holiday Inn” – it’s just some shuttle service with a random name on the side. The driver was unprofessional, and had a ten-minute cell phone conversation outside the van with eight of us waiting inside. In that length of time he could have driven us to the hotel! Please, Holiday Inn - get your own shuttle bus. Run a pickup every 15-20 minutes, pick passengers up in a marked location (currently not the case – the pickup is in an unmarked area), and PUT THE SHUTTLE INFORMATION PROMINENTLY ON YOUR WEBSITE! I was very confused about how to get the shuttle, I didn't realize that it cost money, I didn't know if there was a schedule, etc. You are an airport hotel - the shuttle is a major part of your business - if at all possible, don't skimp on it by contracting out to some random guy from a shuttle service.
Genuine Hotels.com guest review
1 night trip Jun 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel for airport convenience."
This hotel is great for being close to airport. The staff is very accommodating, the restaurants were good. It is not close to anything besides the airport.
Genuine Expedia guest review
Other trip Jun 10, 2014
A Traveler
US
4.0 / 5Excellent
"Near the airport and train station."
Nice rooms helpful staff. Strange menu in bar. Easy walk to train station to go to Circular Quay.
Genuine Expedia guest review
Other trip Apr 22, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel, minutes from the airport."
We chose this hotel because it was minutes from the airport and we had an early flight. Rooms were lovely, clean and very comfortable. Staff was most accommodating.
Genuine Expedia guest review
Other trip Apr 21, 2014
Marlene
US
5.0 / 5Outstanding
"Comfortable hotel with gym near domestic terminal"
Another example of a holiday inn upgrade, done rather well. The service was pleasant, the open air bar was really pleasant and the in room amenities and spacious room were appreciated. There are still a few rough edges on the hotel rooms that weren't covered in the upgrade, but it was clean and very comfortable overall. The $6 shuttle is cheaper than a $20 cab to the international terminal, and could be improved with better communication from the shuttle drivers. It took about 20 minutes during morning rush hour.
Genuine Hotels.com guest review
1 night trip Apr 13, 2014
Chandra
US
3.0 / 5Good
"Fine for an airport hotel"
Only surprise was a $6 charge per person to use the airport "shuttle"
Genuine Expedia guest review
Other trip Mar 30, 2014
A Traveler
US
3.0 / 5Good
"Fine for an airport hotel"
Only surprise was a $6 charge per person to use the airport "shuttle"
Genuine Expedia guest review
Other trip Mar 30, 2014
A Traveler
US
3.0 / 5Good
"Away from everywhere"
As I was flying international, having the hotel at the internal flights area didn't help at all. In fact it was a 'pain' as there were no restaurants within miles of the hotel and I had to travel everywhere to do anything. When I booked it, there was no way of knowing that it was at the internal flights part of the airport. Would definately not recommend it to anyone who is on international flights
Genuine Hotels.com guest review
1 night trip Mar 16, 2014
D Morrison
US
4.0 / 5Excellent
"Very nice and close to airport."
They offered shuttle service to the airport which was very convenient. However, when we called the desk about transportation "to from the dock/port" the Train was not mentioned. When we got to the hotel and asked about a Taxi, the desk said we should look into the train! Had we known about the train we would have saved money and time getting to the motel in the first place.
Genuine Expedia guest review
Other trip Mar 13, 2014
A Traveler
US
3.0 / 5Good
"Convenient to airport"
Hotel is clean, convenient to the airport. Shuttles are fairly easy to get to and drop off at the hotel and a two other locations before the airport (so leave yourself some extra time). Breakfast was good, complete with a juicer machine to make your own juice combination.
Genuine Expedia guest review
Other trip Mar 2, 2014
C
US
3.0 / 5Good
"Jill"
Having just completed 8 nights at the Holiday Inn in Darling Harbor that was a 5, They gave you 2 bottles of bottled water/day. At the airport I expected the same and was disappointed. I would have brought my own. The shuttle from the airport to the hotel is not free. They charge $12 per person. For 2 it is much cheaper and more direct to take a cab. The shuttle stopped at domestic first and was caught in a lot of traffic. Early flights have lots of airport traffic at departures. Hotel charged us for internet when it was free from IGH members.
Genuine Hotels.com guest review
1 night trip Jan 27, 2014
Jill
US
3.0 / 5Good
It was fine for what we wanted, quick overnight and close to airport. It wasn't very busy. So, I was surprised that the only room available for us had a handicap shower (water everywhere in bathroom after a shower and stool in shower that wouldn't stayed folded up). We were too tired and it was so late and didn't bother to ask for another room.
Genuine Hotels.com guest review
1 night trip Jan 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Good one night stay"
Staff did everything to make our stay great. Found us a room when we checked in three hours early. Helped us find the best way around Sydney for the sites we wanted to see. Took shuttle to the airport the next day $6.00 per person on time and no problems.
Genuine Expedia guest review
Other trip Jan 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing Experience"
I missed my flight to Auckland and had to find a room for the night so I wound up at the Holiday Inn by the Sydney Airport for the day. Friendly staff, good food, quiet and clean rooms. What more to say? The room was pricey, but honestly if you need a great room to unwind and recoup before a long travel day, this is the place to do it.
Genuine Hotels.com guest review
1 night trip Oct 6, 2013
Dan
US
4.0 / 5Excellent
"Nice hotel close to the airport"
I stayed one night right before my flight home. It was very close to the airport and the shuttle was great and really cheap.
Genuine Expedia guest review
Other trip Sep 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Sydney Holiday Inn"
I had a very comfortable 2 day stay at the Holiday Inn
Genuine Expedia guest review
Other trip Aug 27, 2013
Mountain Man
US
5.0 / 5Outstanding
"Convenient location - close to both airports"
Airport shuttle is an additional charge. Free Wi-Fi in hotel lobby.
Genuine Hotels.com guest review
1 night trip Aug 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to airport, luxurious comfort"
From airport Domestic terminal about a $12 taxi ride. Lounge had pretty good food & drinks, quick and easy. Staff was great, rooms were great, well appointed. Bedding was very comfortable. DeFinitely worth it.
Genuine Expedia guest review
Other trip May 17, 2013
Marilyn
US
5.0 / 5Outstanding
"Convenient airport location"
Enjoyed accommodation with helpful and friendly staff
Genuine Hotels.com guest review
2 night trip May 3, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Stopover"
Hotel is well located for a short term stopover and we were generally pleased with our stay. Some points to consider: Wifi is at a cost Room was a little cramped A/C was cool TV had no sound - management would repair
Genuine Hotels.com guest review
1 night trip with friends Apr 10, 2016
Patrick
AU
5.0 / 5Outstanding
"happy days"
very comfortable
Genuine Hotels.com guest review
Response by Holiday Inn Sydney Airport
Dear Sally, Thank you for taking the time and sharing your feedback regarding your recent visit. We are glad to see that you felt at home at the Holiday Inn Sydney Airport. Hopefully we can welcome you back to the hotel on your next trip to Sydney. Warm Regards, Eugéne Human General Manager
1 night trip Mar 28, 2016
Sally
AU
5.0 / 5Outstanding
"Hotel was good value for money and easy access"
Was very pleasant
Genuine Hotels.com guest review
Response by Holiday Inn Sydney Airport
Dear Wendy, Thank you for sharing your feedback! We are glad to see that you enjoyed your visit to the Holiday Inn Sydney Airport and hope to welcome you back soon again. Warm Regards, Eugéne Human General Manager
1 night trip with friends Mar 26, 2016
Wendy
AU
4.0 / 5Excellent
"Sydney stay"
Our stay was very nice we ate in the bistro the food & service great
Genuine Hotels.com guest review
Response by Holiday Inn Sydney Airport
Dear William, Thank you for sharing your feedback. We are glad to see you and the family had an enjoyable time in Biggles Bar and the team looked after you during our visit. We hope to welcome you back soon again and that your next stay will be just as enjoyable. Warm Regards, Eugéne Human General Manager
1 night romance trip Mar 21, 2016
William
AU
5.0 / 5Outstanding
"Trip to japan"
Great staff and friendly .great stop to catch plane early in morning .shuttle bus service was so good to get there.
Genuine Hotels.com guest review
Response by Holiday Inn Sydney Airport
Dear Anthony, Thank you for taking the time to write such a lovely review regarding your recent stay with us here at the Holiday Inn Sydney Airport. I was very pleased hear that you found our team members to be professional and kind. We hope to see you soon again! Warm Regards, Eugéne Human General Manager
1 night family trip Mar 19, 2016
anthony
AU
4.0 / 5Excellent
It was a stuff up from booking point of view. The room was fully paid via Hotel.com. However the hotel did not have the booking information. There was no vacancy due madigras. We left waiting for 2 hours in front of hotel lobby waiting for Hotel.com to find accommodation for us. We spoken to 3 different girls working for Hotel.com. One of the lady with Indian accent was not very helpful. Over all it was not a good experince for us.
Genuine Hotels.com guest review
Response by Holiday Inn Sydney Airport
Dear Jenny, Thank you for taking the time and sharing your feedback with us, we will definitely share this with Hotels.com. We hope to welcome you back to the hotel soon again. Warm Regards, Eugéne Human General Manager
1 night family trip Mar 5, 2016
Jenny
AU
4.0 / 5Excellent
"Probably the best airport hotel I've stayed in."
Lovely big room. Very comfy beds with choice of pillows. Ordered room service which was really quick and tasty. Lovely new bathroom with great shower. Staff friendly and helpful. Cheap shuttle. No complaints really :)
Genuine Expedia guest review
Other trip Jan 18, 2016
Eve
AU
5.0 / 5Outstanding
"Close to Airport"
Free wifi complementary with free member sign-up. Close to airport 15min walk or 6$ bus.
Genuine Hotels.com guest review
1 night romance trip Jan 9, 2016
Joel
CA
5.0 / 5Outstanding
"Good to stay in Sydney"
Very good hotel to stay and location to get Sydney CBD
Genuine Hotels.com guest review
Response by Holiday Inn Sydney Airport
Dear Guest, Thank you for taking the time to provide us with your feedback from your recent stay at the Holiday Inn Sydney Airport. It is always a pleasure to receive guest feedback. We hope to welcome you back to the hotel on your next trip to Sydney. Warm Regards, Eugéne Human General Manage
2 night business trip Jan 2, 2016
PHILSUN
AU
5.0 / 5Outstanding
"Close to airport, nice hotel with friendly staff."
We stayed the night before an early flight to Melbourne. The hotel staff were very helpful and friendly, enabling us to leave our car at the hotel for three days whilst in Melbourne and organising breakfast boxes for us. The room was modern and comfortable and the food in the restaurant was great. We will definitely stay again.
Genuine Expedia guest review
Other trip Jan 10, 2016
Hayley
AU
5.0 / 5Outstanding
"Lovely, well located place"
A beautiful view, comfy beds, and great kindness. When our baby was screaming as we waited to be seated for dinner, instead of a glare, we got a little jar of tiny bread pieces and an offer of milk. Spot on helpful.
Genuine Expedia guest review
Other trip Jan 10, 2016
A Traveler
AU
5.0 / 5Outstanding
"convenient for airport after a loooong flight!"
Arrived late and greeted cheerfully - plus free upgrade! Comfort and quiet - hot shower - didn't need to unpack anything other than clean clothes! Convenient to airport and trains - excellent!
Genuine Expedia guest review
Other trip Jan 9, 2016
Gill
AU
4.0 / 5Excellent
"Good hotel close to Sydney Cricket Ground"
We enjoyed our stay but unfortunately it rained non-stop the whole time we were there. We were in Sydney specifically for the Jane McGrath day at the SCG - which was totally washed out. We made the most of our 2 days in Sydney and will try again next year.
Genuine Expedia guest review
Other trip Jan 8, 2016
Terry
AU
3.0 / 5Good
Staff are fine. Place is clean. Food is decent. Unfortunately the bed wasn't so comfortable. It had one of those pillow tops, I felt like it was higher at the feet then head for some reason. All in all it is a nice place, yet there are some strange things like automatically adding the breakfast to your bill, and needing a prepurchased ticket for the shuttle when checking out and heading to the airport.
Genuine Hotels.com guest review
1 night business trip Jan 3, 2016
Cristian
PH
5.0 / 5Outstanding
"Close to air port"
Very nice hotel every thing you want is there will stay again.
Genuine Expedia guest review
Other trip Jan 6, 2016
Russ
AU
5.0 / 5Outstanding
Great convenience for airport and family get together all combined!! Dinner in Biggles Bar with tasty food and good service! All in all - made family farewells a time of good memories!
Genuine Expedia guest review
Other trip Dec 30, 2015
A Traveler
AU
5.0 / 5Outstanding
"A very convenient spot"
We usually stay at this Hotel when travelling overseas. Its location is excellent and it is reasonably priced for the convenience of being so close to the Airport. Dining options are good, staff are very helpful and the rooms very comfortable. Would not consider using any other Hotel.
Genuine Expedia guest review
Other trip Dec 14, 2015
Roy
AU
4.0 / 5Excellent
No bathrobe in the room as stated inHotel.com review but everything else was ok for a one night stay near the Airport
Genuine Hotels.com guest review
Response by Holiday Inn Sydney Airport
Dear Guest, Thank you for taking the time to provide us with your feedback from your recent stay at the Holiday Inn Sydney Airport. It is always a pleasure to receive guest feedback. We hope to welcome you back to the hotel on your next trip to Sydney. Warm Regards, Eugéne Human General Manager
1 night romance trip Dec 11, 2015
A Traveler
SG
5.0 / 5Outstanding
"Short and sweet"
Two nights before flying to Melbourne. Lovely helpful staff, comfiest beds. Only thing missing? A mirror over the desk which is obvious place to sit and dry hair. Wouldn't a magnifying mirror be so useful?
Genuine Hotels.com guest review
1 night romance trip Dec 9, 2015
Sheila
GB
4.0 / 5Excellent
"Great place, surprisingly quiet!"
The only big negative was the kettle, it had a short cord which could not reach the outlet, had to put it either on the luggage rack which has slats, (which was a bit of a worry so had to watch it like a hawk, in case it boils and rattles about..We're very careful people..the bathroom floor was a bit slippery too so when one mat got wet (shower and bath together, also slippery), we had to use a hand towel on thefloor as after our shower, despite being careful, the shower head tended to droop to to the left drippins some water on the side of the bath. So I tried my best to dry the floor but it needs thicker bath mat or provide a second one. Check out guy could have been friendlier, he was too businesslike, the check in lady was more friendly and easier to deal with! Room service was ok too. Food was not so good, beef burger wasn't so tasty, couldn't taste the beef, actually it was full of other stuff..but over all we will go back, we paid a lot of money for just a few hours of stay/sleep as we had a 6 am flight so didn't get to sample the buffet brekky which was often my fave meal so till next time!
Genuine Expedia guest review
Other trip Dec 7, 2015
Steve
AU
5.0 / 5Outstanding
Had a great stay. Staff were very friendly and helpful and gave us good information on where the best places to go etc where. restaurants on site were really good, yummy food good atmosphere. Would definitely stay there again.
Genuine Venere guest review
3 night family trip Nov 27, 2015
Rebecca
IE
5.0 / 5Outstanding
"Fantastic staff"
Fantastic greeting, a room upgrade at no charge. I was running late was told to leave my car where I had parked it if I was just going to freshen and up and leave. Easy access and quick lifts... Rooms starting to age but bed and pillows very comfortable and the lifts are fast..
Genuine Expedia guest review
Other trip Nov 24, 2015
PF
AU
3.0 / 5Good
"Not impressed"
The room provided was small with a single and double bed. My husband and I booked a queen room and it was very unusual for us to be spending the evening in separate beds. The double bed that I slept in had no back support and was uncomfortable. The room was very dated and worn.
Genuine Expedia guest review
Other trip Nov 20, 2015
A Traveler
AU
5.0 / 5Outstanding
"Close to the airport,great staff."
What a relief to find a lovely room with the most comfortable beds and the BEST pillows ever!!The staff were friendly and extremely helpful.The bar was relaxed and perfect for a chilled out snack/meal.The pool was very small but still nice for a quick dip.Would definitely stay again.Thankyou
Genuine Expedia guest review
Other trip Nov 10, 2015
Sarah
AU
5.0 / 5Outstanding
"close to airport"
We had a great stay ,staff were friendly very helpful we arrived early back from a cruise and was very early to hotel for check in . The staff were great checked us in no problems very pleasant hotel
Genuine Expedia guest review
Other trip Oct 29, 2015
Karen
AU
4.0 / 5Excellent
"Sydney Stay"
The room is very nice and top notch given that we were at the 9th floor with great view. PARKING should be complimentary. Daily charge of $20 is too much. Pool is inadequate and not inviting. Breakfast is fine, could improve on selection of dishes. Most dishes were too salty especially the mushrooms.
Genuine Expedia guest review
Other trip Oct 29, 2015
A Traveler
AU
2.0 / 5Fair
"Not a hotel for a family with infants."
The room was very basic and did not cater for infants. Reception staff were friendly when approached only and weren't overly helpful. The restaurant struggled with only three tables and served entrè half way through main. The room was sufficient but not worth the price by any means. Over all it was a place to sleep but would not return to.
Genuine Expedia guest review
Other trip Oct 28, 2015
Seasoned travel
AU
5.0 / 5Outstanding
"Great value for money"
We stayed here for the GFAA awards night and were very impressed the for the standard of this hotel for the price.
Genuine Expedia guest review
Other trip Oct 26, 2015
A Traveler
AU
3.0 / 5Good
"soiled linen"
we brought to to the attention of hotel staff and it was quickly dealt with
Genuine Expedia guest review
Other trip Oct 20, 2015
A Traveler
AU
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