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very nice hotel. more than expected as just for 1 night stay before flying from sydney airport. lovely view over sydney harbourGenuine Hotels.com guest review
"Holiday Inn Sydney Airport"
Nothing special and it cost almost as much as the Marriott Circular Quay where we spent most of our holiday. We only came here for the last night to be closer to the airport. Very disappointing they wanted to charge $5 for 30 min Wifi. Even the 5 star Marriott downtown didn't charge us for Wifi use. We chose not to pay for Hol Inn Wifi on principle […] and walked a couple blocks to a cafe with free Wifi. We also noticed that employees at the front desk were distracted when attending to customers - mostly with each other - causing delays. Our stay there was short and it was Ok, but certainly nothing special. Also, the free shuttle to the airport advertised on the website cost us $12 each way. Thanks for asking. Read moreGenuine Expedia guest review
"Convenience at your finger tips"
The Holiday Inn was found to be of a very good high standard with the quality of service, comfort and maintenance of the rooms excellent. This establishment is very well located. It has the convenience to be able to quickly and easily be within reach of transport whether travelling to the International of Domestic air terminals or being able to quickly […] and easily make your wayt to central Sydney or other areas of Sydney. Read moreGenuine Hotels.com guest review
"CONVENIENT TO ALL LOCATIONS"
Very convenient to trains and airport. Prompt check-in and check-out by very pleasant staff.Genuine Expedia guest review
First impressions are important, so I booked the highest rated Sydney airport hotel that Expedia listed. I was shocked when the hotel shuttle cost anything, let alone $25 each way, to take me about 400 yards. And frankly the shuttle bus was barely road worthy. Also, charging $25+ for internet service in a 4 and a half star hotel is very disappointing […] in an airport hotel. And the restaurant food was below average as well. I still can't believe the Expedia customer rating reported when I booked the room, 24 hours prior to my arrival. Read moreGenuine Expedia guest review
"Great Place for a stopover"
Stayed here after travelling from Canada. Headed out on another flight the next day. Great location, easy check in, and great room. Restaurant was average. Easy trip to downtown Sydney from the Train Station down the road.Genuine Hotels.com guest review
For an overnight, it was perfect. The location was about 10 minutes from the terminal, and easily available by shuttle. The room was spacious and comfortable. The staff was courteous.Genuine Hotels.com guest review
"Good hotel for catching an early flight"
This hotel is nice if you have to get an early flight. Not for light sleepers since noise from other rooms and the occasional plane can be heard. Also: if you have to use the Internet: after a couple 100 MB you're get the option to have or lower speed or have to pay AUD 0.10 extra per MB. Even after having paid almost AUD 30,- already for the connection […] for a day. Read moreGenuine Hotels.com guest review
"Interior a disappointment"
Found the hotel easily, although none of the Hotels were well marked on roads leading into the Airport. The outside is impressive and so was the foyer; however the corridors on the 4th floor were dim and carpet drab and stained. The walls were also damaged. The room on the 4th floor, although comfortable, was also drab with dull green curtains and drab […] and damaged, dark coloured carpet. Read moreGenuine Expedia guest review
"Family stop over"
The pool was a little too cold, but great to have for the kids & the location to the Mascot park across the road was great also to tire kids out before a long haul flight!Genuine Expedia guest review
IT WAS A WONDERFUL EXPERIENCE WE WALK TO THE TRAINS AND GET AROUND VERY SAFELY AND EVERONE WAS SO PLEASANT TO BE AROUND.. THE BEDS WERE TERRIFFIC!!Genuine Hotels.com guest review
Very good , clean room and sheets. Good to have spare toothbrush, I forgot mine but shame I left my amenities kit behind!Genuine Hotels.com guest review
ok, however we were not happy with having to pay for airport shuttleGenuine Hotels.com guest review
"Dirty carpets but good employees."
I have never seen so dirty carpets (second floor) in a hotel that pretends to be a 4.5 stars.Genuine Expedia guest review
The staff at the hotel were very frenidly and very helpfullGenuine Expedia guest review
"Farewell to Otis"
The room was well mauntained and suitable for our needs - the front desk staff were very helpful and displayed above average service - we will stay with Holiday Inn againGenuine Expedia guest review
We found the hotel to be great value for money. Very clean and well presented. Our stay was short but found the room to be as good as rooms we have paid twice as much for. On a negative note the TV reception was poor.Genuine Expedia guest review
"Wow, what a room..."
Our room was far larger than we expected and we were amazed at the wonderful view. We will definitely be back!Genuine Expedia guest review
"Good for a stopover"
Overall it was clean and confortable. Good bathroom, comfortable beds, ideal for a one night stay in between flights - very convenient to Mascot Airport. Carpet in room needs repair/ replacing and we did not get our wakeup call. Check in was ho hum, check out was friendly. Room service was good.Genuine Expedia guest review
"Very near Sydney airport"
Interior of hotel is a bit jaded, but clean. However poor personal service - operator did not call back twice with info requested, room service food was incompletely delivered. Appears to be very short staffed. Too close from airport for taxis, and the shuttle pick up was a long wait and the shuttle cabin was dirty. Not a great experience.Genuine Hotels.com guest review
"Everything you need"
Clean, good food, comfy beds what more do you need?Genuine Expedia guest review
"Super friendly staff. Highly recommend!"
I never write reviews but we weren't expecting much from an airport hotel. And the staff made this a truly pleasant stay. Everyone was super friendly and helpful. The lobby is gorgeous and the restaurant and bar just lovely. Would have hung out there more if it wasn't such a fly by visit. Highly recommend!Genuine Expedia guest review
Perfect for what we needed - a short stop before picking family up from the airport.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"No-nonsense and comfortable"
A convenient no-nonsense hotel close to the Airport. I will use it again.Genuine Hotels.com guest review
"Dining experience from Hell"
Restaurant service was dreadful. Virtually no service at all and tried to put 4 of us on a small table for 2. We tried to book 3 times during the day - the phone was unanswered each time. Then was told by reception that there was no need to book. Turned up, were asked if we booked - no, were told we didn't need to - consequently tried to squeeze us […] on to a tiny table. We complained and a new table was set up. Were pretty much ignored most of the night. My meal came out 15 mins after everyone else's and only after we complained. Had to go over to counter to ask if we could order dessert. We have dined here before, and it was wonderful, that was another reason why we stayed at the Holiday Inn. Kids running around screaming, no one telling them to tone it down - worse than McDonalds! Terrible dining experience this time around !!! Read moreGenuine Expedia guest review
Convenient for travellers flying out of Sydney airport. restaurant was superb! Service good - room pleasant and comfortableGenuine Expedia guest review
"Does the job"
If you are looking for an overnight stay close to the airport, this does the job. I had discarded the cheapest options as too depressing, and a couple of mid-range hotels that were a better deal, hoping to find something a bit better. On that point I was disappointed and wish I had saved the 50 or so AUD difference. Hotel badly needs a refurbishment, […] and crowd at the bar (only spot where you get 20 mins free wifi) was iffy. A drunken scuffle started and was taken upstairs... to my floor, unfortunately (ended after about 30 mins). Hotel staff helpful and pleasant - they're a notch above the hotel itself. Given how close Sydney city is, it may well be worth staying in town instead (15 mins by taxi) Read moreGenuine Hotels.com guest review
"Gotta love a free upgrade"
Such a nice place to stay and even better that I got a free upgradeGenuine Expedia guest review
"A pleasant surprise.,served our purposes well."
Very helpful staff. Close to train and airport.Genuine Hotels.com guest review
pool wasnt heated and too small but nice to utilise it anywayGenuine Expedia guest review
"will come back"
close to airport. shuttle was on time. clean and quiet room (stayed on second floor). will stay here again.Genuine Expedia guest review
"One night stay , two adults and two kids"
The location is good, if proximity to the Airport is needed. The taxi fee to the hotel is approximately A$15. Front desk staff were friendly and helpful. The rooms well appointed and a good size. However, the wireless fee is high (A$27.50). The two restaurants are good and offer decent variety. Overall, this is a fair value.Genuine Expedia guest review
I didnt really expect this to be as good as it was. It was really good value for money..Genuine Expedia guest review
"Much better than expected from a Holiday Inn hotel"
Excellent. Everything was fine. Nothing to complain about. Big room - even for families with kids. Well equipped.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Convenient for travellers"
This hotel serves its purpose as a conveniently located (to airport) and reasonably efficient service for travellers - not recommended for accommodation for a holiday maker though! It's comparatively quite expensive.Genuine Expedia guest review
"Holiday Inn - Airport"
Room was excellent, didn't hear one plane and the staff couldn't have been friendlier or more helpful.Genuine Expedia guest review
"Holiday Inn SYD"
One of the better Holiday Inns Not enough staff at checkin, which results in long waits at reception.Genuine Expedia guest review
"Careful of the extra charges"
Our room was clean and comfortable however the internet access costs were high considering the pricey cost of the room. The shuttle to and from the airport was $6 per person each way. The breakfast was good but also expensive. Overall we enjoyed our stay but we felt that things were priced a bit high considering the price of roomGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to Airport"
The rooms were dated despite the recent makeover. Carpets were rather dirty. The shuttle to Airport was $6 per person so for four of us it was cheaper to get a taxi. For its proximity to the airport a reasonable place.Genuine Hotels.com guest review
"Close to airport"
This was a good hotel for close proximity to airport - if you're worried about a short cab ride, there is a shuttle service.Genuine Expedia guest review
Was a great spot near the air port, the bed was comfy n it was quiet. We will stay here again for sureGenuine Expedia guest review
Well presented hotel in the foyer etc, but may need new carpet in the passage ways and bedrooms. New bathrooms in place but with the new carpet this hotel would be of a very high standard. Staff are extremely helpful and management should be very proud of them. Rooms are very clean and neat. Very comfortable.Genuine Expedia guest review
"Housekeeping needs a rocket"
We arrived back from oversea after a month staying at some iconic hotels. We didnt expect the same experience as staying at the Savoy or the Plaza In New York, just that the basics be covered. Immediately noticeable was that there was no one available to take four pieces of luggage to the room. In the room itself we found no bathrobes hanging anywhere, […] least of all behind the bathroom door where they should have been. Instead we found a dirty bath towel hanging there. Indifferent service overall and slack housekeeping. Read moreGenuine Hotels.com guest review
"Nice hotel, near to the airport"
Very convenient for the airport and the in room dining was very yummy.Genuine Expedia guest review
"Airport Holiday Inn"
I think it's a bit cheeky to have to pay $6 per head for a 2 minute shuttle to the hotel on top of your room rate!Genuine Expedia guest review
This is the second time I have stayed in the Holiday Inn at Mascot. If I am in need of a place near the airport then this is the place to stay. Well done Holiday Inn!!Genuine Expedia guest review
Everything about this hotel was first class ,a great place to sleep to get up early to catch an early morning flight. And it had access to an airport shuttle.Genuine Expedia guest review
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