The stay at the hotel was a "Mystery Hotel" selection; two rooms for one night. The hotel is convenient for business/evening activities in the south eastern suburbs. Had pre-paid so check-in was quick. Within seconds of completing check-in a small bus group arrived and their check-in times were extremely lengthy - we arrived, changed and were going […] out for dinner and still people were waiting to register. Had left car at the front door for valet parking ; it was still there when we went out, came back (late) and in the morning. In other words, it was not parked but left in a possible damage area. Requests for a taxi did not eventuate, other guests made private calls to book cabs to go to Kingsford. Busy time but pre-booking for a particular time did not seem to be honoured. Staff were very friendly but too few in number for the front desk when queues were forming. Did not use the bar or restaurant facilities. Read moreGenuine Expedia guest review
"House keeping dissapointment!!!"
There was one thing that disappointed me was that I accidently left my medication in my room, which is expensive and house keeping said that they found nothing. As far as Im concerned they must be told not to keep anything they find as it would be a cost to the company to send it back to the customer. I was happy to send a prepaid freight bag, (less […] than re- buying my medication). For that reason I would not stay there again. Read moreGenuine Expedia guest review
Great location. Easy to park, stay and fly. Pick up at hotel for airport was quick and prompt. Dinner was delicious with two locations to eat. Got a good price for overnight stay thru Expedia.Genuine Expedia guest review
"A quick one night stay near the airport"
Just bump over for a night for an early morning flight out of Sydney. Near the airport and accessible by an airport hotel shuttle. However, it would be great if the airport hotel shuttle is complimentry rather than paying AUD$6 per way.Genuine Hotels.com guest review
"Very convenient for airport and airport parking"
Hotel very comfortable, close to airport, convenient to leave car in lock up garage when going away for a few days. Accommodation not too expensive and parking even more reasonable.Genuine Hotels.com guest review
"A nice stay"
We liked the hotel as it was convenient for us as it is close to the airport. The room was just a room and there were a family of 4 adults in it so it would be a bit small if it were for more than one night, but it was clean and the bathroom was nice and big and beds comfy plus you had a choice of pillows, a big tv, tea and coffee what more could you […] ask for and a paper in the morning. Read moreGenuine Expedia guest review
"Average hotel near to the airport."
We stayed overnight while we attended a wedding near the airport. This is rated 4 stars but it isn't really that good. It is old and tired-looking, worn carpets and paintwork give it a tatty look. I found a hair in the bath which wasn't mine - not good. The toilet needed 5 flushes to clear the toilet paper. The bed was OK , just average. I didn't use […] the restaurant or room service, so can't comment on them. It is 5 minutes drive from the airport. There is a shuttle-bus, but it costs $7 pp. Since a cab is only $15, any more passengers than one will do better with a cab. Noise reduction is great - despite being so near the airport we had no plane noise at all. Overall, an OK overnight stop which is conveniently near to the airport. Read moreGenuine Expedia guest review
"Well located. Well priced. v"
Well located for easy transfer to airport. Hotel provides shuttle service at nominal cost. Staff pleasant and helpful. Room well equiped and well maintained. Restaurants good. Everything reasonable value for money.Genuine Expedia guest review
"Good place. Bad train link."
Handy, breakfast great. Service excellent. Rip off mascot train station the biggest issue but free parking offsets that a little.Genuine Expedia guest review
"Thanks for the stay"
GreatGenuine Hotels.com guest review
Just what we needed..Close to Airport for early departure. Had a good dinner the night before, very tasty and well priced. no complaints. On our booking list for next holiday. Many thanks. Bob and PamGenuine Hotels.com guest review
"To sleep, perchance to ... sleep?"
Like many hotels, this one provides bedding which allows you to freeze by uncovering or to fry by covering, and nothing in between. The fact that the air conditioning fan and grille rattled loudly meant this could not be used to compensate. Given the fundamental purpose of a hotel is to allow you to sleep the night, this is not good enough for a 4+ […] star hotel, no matter what the features or staff efficiency (both of which were fine, thank you). I mentioned the maintenance problem to staff and trust others will not be so inconvenienced but the problem of needing half-weight rather than full- or zero-weight bedding covering remains, as it so often does, Read moreGenuine Expedia guest review
"good quick stop; good price"
On our recent trip we stayed in a very expensive hotel in the heart of Sydney, a very nice hotel in Auckland and this Holiday Inn. Our objective at this hotel was to get some sleep and rest before our 14 hour flight home the next day. Location was perfect for this as it had easy access to the airport. The hotel room was very clean, restaurant, other […] facilities all very clean. Only thing that caught my eye was the carpeting in the halls. They need to be replaced. The room was perfect except for the family with children next door. Fortunately they were quiet after 10pm and not before 10am the following day or the front desk would have heard from me. Meals at the hotel were reasonably priced for that area and we commend them on meeting our needs even though it was a four day holiday weekend. This hotel was the least expensive on our trip and we were totally pleased. Read moreGenuine Expedia guest review
"Clean and Comfortable"
Very impressed. Stayed in a range of airport hotels which have varied from bad to good. This hotel is excellent! Convenient for the airport, small fee for the shuttle, very clean and comfortable. Would definitely stay again and recommend. Pricey - but everything is in Sydney, so comparatively okay.Genuine Expedia guest review
"Don't pack your togs/fins!"
Had a lovely stay with exception of the supposedly heated pool being extremely cold and sauna not working. Considering I had packed my togs specifically to use in pool/sauna I didn't really feel I got bang for my buck. Staff were wonderful and proximity to airport also fantastic.Genuine Expedia guest review
"Good for the airport"
Excellent location for a overnight stay if you are traveling to/from Syney airport. Onsite parking costs 15$ which was not too bad. We had an early flight so didn't have breakfast. the check-in staff were most helpful, especially as one of our pieces of luggage had a rip and they tried to help repair it. The early checkout staff were not so helpful, […] watching us take the wrong route to locate the car, which was odd as we were the only guests checking out and they had just validated our parking ticket. There is a bar attached to the hotel which was lively and served reasonable food. Our room was on the same floor as where some work was being carried out so there was some noise of builders doing refurbishment but this stopped late afternoon. WiFi was excellent. Would use this hotel again. Read moreGenuine Expedia guest review
Clean beautiful bed and convenient for what we were doing. easy carpark as well.Genuine Expedia guest review
We lost the luggage keys, and the staff was very helpful by rapidly finding a tool so we could open our bags.Genuine Expedia guest review
"Hotel staff rude"
Hotel staff were extremely rude we stayed in this hotel two weeks prior to this visit on our way overseas. The first stay was lovely the reception staff were great however on our return we were met with rude and vindictive staff . We would never stay with holiday inn in future we were wrapped after our first visit but so disappointed on our return staff […] are inconsistent and ruined the last leg of our holiday ! Very disappointed ! Beware the holiday inn Read moreGenuine Hotels.com guest review
Excellent service, great family environment. Made my four boys feel special and didn't treat their questions as a nuisance. Restaurant food excellent quality and price.Genuine Expedia guest review
We chose the Sheraton because a discounted rate made it competitive among the generally overpriced downtown Sydney Hotels. And what great value for money! Comfortable, luxurious and friendly. The only downside was the restaurant prices which were beyond the reach of us ordinary folks. No problem . . lots of choice nearby. My wife loved the gym and […] pools. Read moreGenuine Expedia guest review
"Very happy !"
Really enjoyed our stay the hotel reception staff were very helpful and friendly ! We joined up to be priority members and will definitely stay with the holiday inn in the future. We were even allowed a late check out ! Thank you !Genuine Hotels.com guest review
I'm not usually one to write these notes but I think it is fair to say that this hotel is a pit stop and not great value.. The entry is modern and reasonably nice however the rooms really need an update. There is internet available if you want to pay for it above the hotel rate. Our TV did not work. The hallways were really dirty. I expect a nice clean […] modern hotel for this kind of money this was not even in that ball park. Can't recommend Read moreGenuine Hotels.com guest review
"Convenient, but very tired....needs refurbishment"
Close to Sydney Domestic Airport but overall condition of the hotel is poor. The Holiday Inn Brand needs to invest in a refurbishment. The rooms are poor quality - noisy airconditioner, stains on the upholstery of the furniture, a shower curtain over the bath and some of the gym equipment in non working condition. Good service spolit through a poor […] product. Read moreGenuine Hotels.com guest review
"close to airport fir our early morning flight"
convenientGenuine Hotels.com guest review
Very convenient & met all my needsGenuine Hotels.com guest review
"Airport proximity was paramount"
Checking into the hotel was a most efficient service, late night, and we were offered the breakfast and the airport shuttle bus services at a discounted rate without having to ask. we would definitely stay there again. We only required an overnight stay between connecting flights. The shuttle driver was very grumpy even when asked a reasonable question […] and was not very forthcoming with informative answers which actually resulted in someone, not us, getting off at Terminal 2 when they really needed Terminal 3. Very annoying for them. Read moreGenuine Expedia guest review
"A great Sydney interlude."
The hotel was great for intransit travellers with shuttle buses to and from the airport. The hotel was restful and had all the facilities necessary. Staff were friendly and efficient.Genuine Expedia guest review
"Wonderful experience overall"
Extremely comfortable. Scent at lobby and reception was very pleasant and inviting. Bartender was extremely helpful and friendly. So were the other staff. Only gripe would be the weird and squeezy layout/format of the basement carpark.Genuine Expedia guest review
"Near to domestic terminal"
Cot was requested for our son but room was set up with a double and single, was corrected after a few hours. The security bar had been pulled from the door and left on the side, not a big issue for me but it showed a lack of attention to detail. Car parking was $15 for the night but you need to leave the keys with reception as space is limited (not […] ideal with a large hire car excess!) Restaurant was very good. Read moreGenuine Hotels.com guest review
very convenient for airport access ,good parking ,very comfortable bed ,bathrooms need renovationGenuine Hotels.com guest review
"Very close to airport & to catch the train to CBD"
Very friendly and helpful staff. Highly recommended.Genuine Hotels.com guest review
"Airport plus, no swimming though"
Excellent location to International Airport - though best to have a shower in the large ensuite bathroom then a swim in the "plunge" pool. The punge pool - 1.2metres deep and about 10m long and 12 safety signs... the room excellent size and comfortable with a choice of pillows. Friendly and helpful staff helped make the stay very enjoyableGenuine Expedia guest review
"Holiday inn Sydney airport"
Staff were friendly, check in/out was efficient. Staff gave accurate advise on how to get to town. We stayed only 12 hours as part of a stop over.Genuine Expedia guest review
very nice hotel. more than expected as just for 1 night stay before flying from sydney airport. lovely view over sydney harbourGenuine Hotels.com guest review
"Holiday Inn Sydney Airport"
Nothing special and it cost almost as much as the Marriott Circular Quay where we spent most of our holiday. We only came here for the last night to be closer to the airport. Very disappointing they wanted to charge $5 for 30 min Wifi. Even the 5 star Marriott downtown didn't charge us for Wifi use. We chose not to pay for Hol Inn Wifi on principle […] and walked a couple blocks to a cafe with free Wifi. We also noticed that employees at the front desk were distracted when attending to customers - mostly with each other - causing delays. Our stay there was short and it was Ok, but certainly nothing special. Also, the free shuttle to the airport advertised on the website cost us $12 each way. Thanks for asking. Read moreGenuine Expedia guest review
"Convenience at your finger tips"
The Holiday Inn was found to be of a very good high standard with the quality of service, comfort and maintenance of the rooms excellent. This establishment is very well located. It has the convenience to be able to quickly and easily be within reach of transport whether travelling to the International of Domestic air terminals or being able to quickly […] and easily make your wayt to central Sydney or other areas of Sydney. Read moreGenuine Hotels.com guest review
"CONVENIENT TO ALL LOCATIONS"
Very convenient to trains and airport. Prompt check-in and check-out by very pleasant staff.Genuine Expedia guest review
First impressions are important, so I booked the highest rated Sydney airport hotel that Expedia listed. I was shocked when the hotel shuttle cost anything, let alone $25 each way, to take me about 400 yards. And frankly the shuttle bus was barely road worthy. Also, charging $25+ for internet service in a 4 and a half star hotel is very disappointing […] in an airport hotel. And the restaurant food was below average as well. I still can't believe the Expedia customer rating reported when I booked the room, 24 hours prior to my arrival. Read moreGenuine Expedia guest review
"Great Place for a stopover"
Stayed here after travelling from Canada. Headed out on another flight the next day. Great location, easy check in, and great room. Restaurant was average. Easy trip to downtown Sydney from the Train Station down the road.Genuine Hotels.com guest review
For an overnight, it was perfect. The location was about 10 minutes from the terminal, and easily available by shuttle. The room was spacious and comfortable. The staff was courteous.Genuine Hotels.com guest review
"Good hotel for catching an early flight"
This hotel is nice if you have to get an early flight. Not for light sleepers since noise from other rooms and the occasional plane can be heard. Also: if you have to use the Internet: after a couple 100 MB you're get the option to have or lower speed or have to pay AUD 0.10 extra per MB. Even after having paid almost AUD 30,- already for the connection […] for a day. Read moreGenuine Hotels.com guest review
"Interior a disappointment"
Found the hotel easily, although none of the Hotels were well marked on roads leading into the Airport. The outside is impressive and so was the foyer; however the corridors on the 4th floor were dim and carpet drab and stained. The walls were also damaged. The room on the 4th floor, although comfortable, was also drab with dull green curtains and drab […] and damaged, dark coloured carpet. Read moreGenuine Expedia guest review
"Family stop over"
The pool was a little too cold, but great to have for the kids & the location to the Mascot park across the road was great also to tire kids out before a long haul flight!Genuine Expedia guest review
IT WAS A WONDERFUL EXPERIENCE WE WALK TO THE TRAINS AND GET AROUND VERY SAFELY AND EVERONE WAS SO PLEASANT TO BE AROUND.. THE BEDS WERE TERRIFFIC!!Genuine Hotels.com guest review
Very good , clean room and sheets. Good to have spare toothbrush, I forgot mine but shame I left my amenities kit behind!Genuine Hotels.com guest review
ok, however we were not happy with having to pay for airport shuttleGenuine Hotels.com guest review
"Dirty carpets but good employees."
I have never seen so dirty carpets (second floor) in a hotel that pretends to be a 4.5 stars.Genuine Expedia guest review
The staff at the hotel were very frenidly and very helpfullGenuine Expedia guest review
"Farewell to Otis"
The room was well mauntained and suitable for our needs - the front desk staff were very helpful and displayed above average service - we will stay with Holiday Inn againGenuine Expedia guest review
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