Crowne Plaza Surfers Paradise - Gold Coast

Hubby and I were on the Gold Coast for 5 days, we stayed at Vibe, Raddison and the Crowne Plaza. We moved around due to rates and some trips so kept ending up back on the coast. Our last night was at the Crowne Plaza and we wished all of our nights were there. The hotel has been remodelled and has fantastic clean, spacious and modern rooms which is […] always principle concern for me. The location is a bit out of the heart of Surfers which is a good thing and the staff were very very helpful. Our room even had a view of the ocean from the bed and we didn't pay for an upgrade or anything. After being at 3 other hotels plus seeing inside a few others I can honestly say book here you won't be disappointed! Read more

Genuine Hotels.com guest review

Friendly desk staff. $30 AUD for breakfast buffet, decent spread but over priced. You have to pay for wi-fi which is crap and is unheard of in any US hotel stay. Nice views, decent nightly rate.

Genuine Hotels.com guest review

The rooms we stayed are very nice, big and the bed is comfortable. Tow big windows with balcony. Very good view.

Genuine Expedia guest review

Crowne Plaza Surfers paradise has become my fave place to stay when i'm on the coast. Close to everything but far enough away to be unaffected by too much noise. rooms always very comfy and lots of space. bathrooms big and great views from all angles.

Genuine Hotels.com guest review

The hotel has good location, and a 10 mintues walk to the beach. It is clean and parking is free too. The room is relatively small.

Genuine Expedia guest review

The hotel was great, t was best using Expedia because when I called the hotel directly the rte was roughly 80 dollars more than the Expedia's.

Genuine Expedia guest review

Recent o/n for a two day conference, parking v convenient and standard of food vg. Breakfast was excellent and loved the fresh honeycomb for breakfast with my croissant.

Genuine Hotels.com guest review

The staff at Crowne were all excellent. The view was amazing. The beach was so close and clean and not too busy. The kids loved the room, the pool and they didn't want to go home. We will be back real soon!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel comes across very impersonal and everyone in robot mode, our rooms where clean but the smell as we stepped out of the 5th floor lift was awful, sour milk smell. The food in the revolving restaurant was excellent

Genuine Hotels.com guest review

Simply, it was fantastic. From check in, to check out, everything was virtually faultless. Even arriving to find I had a different room type than requested, which was not the fault of the hotel, was fixed, with a free upgrade, immediately. I will definitely be staying there again. :-D

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Bathroom was grubby with mould in the shower Floor was stained and not mopped cleanly Hotel was too far from town

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very clean hotel; friendly, polite staff; the looks of the hotel very good; the pool and spa in good conditions; some facilities not sufficient, eg, the fridge too small overall, I'm quite happy with my stay there and would recommend it to others.

Genuine Expedia guest review

We booked an executive king bed room, it was bigger than expected.

Genuine Expedia guest review

We had 20th-floor double bed room. So clean, neat, comfort for our family. wonderful ocean view from the balcony. walking distance to Broad Beach but not to Surfers Paradise. We hired a car from the airport and drove to all Theme Parks and beaches. Hiring a car costs about $25-29 per day only. Very good idea to hire a car from the airport. so convenient. […] We stayed at Hotel for 4 nights. Hotel swimming pool is good, top floor restaurant (Four winds 360) is also good. our family had special photo taken there paying only $20. Buffet food was good. Generally we enjoyed staying in Crown Plaza! good price, good conditions, free guest parking area. Read more

Genuine Hotels.com guest review

I thought I was getting a queen bed for my wife and I ! Instead there were two narrow double beds! Other than this minor issue we were very satisfied with the hotel. In no fault of the hotel, the on-going road construction is a real problem and hopefully it would all be completed when we return for another stay! We liked the Four Winds Restaurant too! […] We can think of no reason why anyone would not want to stay at the Crowne Plaza. We will certainly return in the future. Read more

Genuine Hotels.com guest review

the staff at both check in and check out times were extremely professional yet warm and caring; the views were superb and the rooms set up made the most of the views.

Genuine Expedia guest review

Cannot fault the service each and every staff memeber was friendly, knowledgable and happy to help with anything. Beds in the room was very comfortable and room was clean.

Genuine Expedia guest review

Hotel was exceptional overall, HOWEVER I would strongly avoid the massage service company stationed within the Hotel, on the ground floor. The quality of service was very poor, expensive and unqualified to perform their tasks.

Genuine Expedia guest review

Very helpful and decent staff. Everyone smiles. Great team

Genuine Expedia guest review

Would definitely stay here again. Staff were fantastic and quality of food was very good. Rooms were comfortable and we stayed on the 20th floor so the views were amazing.

Genuine Expedia guest review

Everything about our stay at the Crowne Plaza was nothing short of amazing. Only downside is that its just a little too far from the main action of Cavill Ave but we didn't mind the walk in.

Genuine Expedia guest review

My son and I enjoyed every second.The rooms are on the small side,but the quality far outways that small issue..The rooms are clean with top quality facilities.The staff are simply amazing,there is nothing they will not do to make your stay the very best possible.We ate at the amazing 4 Winds revolving restaurant (don't miss this!) and every room service […] order from Breakfast to Dinner was 5 star quality meals.Congratulations to their amazing chef's! The house staff to michele the concierge,just quality with our best interests in mind.From the beautiful pools,facilities to the stunning views and amazingly priced.Make this your choice. Read more

Genuine Hotels.com guest review

We stayed for 3 days at this 4 1/2 stars hotel. Crowne Plaza Hotel is only about 2 blocks from the nearest clean beach. It is located at some equal distances between 2 famous Gold Coast attractions, i.e. Surfer Paradise and Pacific Fair/Broad Beach, making it quiet and nice place to stay and suitable for honey moon couples. However, be prepare to use […] taxi ($10) or Limo ($15) to reach such famous areas if you don't wanna spend 20-30 minute walking each way. Hotel staff are all very helpful, providing a pleasant environment of our stay. The room and bathroom layouts are excellent, equipped with comfortable and clean bedding, and attached with wide window glass and doors that link to an outdoor balcony. The Balcony is very good for smokers like us, particularly since all public area, hotel rooms, bars and restaurants in the entire Gold Coast are now prohibited from smoking. A major backlog of the hotel is the wifi, which is available for 30 minute free at the hotel lobby only, but charged quite expensively in the room. Given its relatively remote area from any major attraction, a wifi connection can actually able to compensate it by making it free of charge. Unfortunately it is not. Hotel interior, walls and carpets are less impressive compare to about similar price of more luxurious Marriott hotel in Melbourne that we are currently staying now, so it may be subject to immediate renovation to maintain its reputation. Read more

Genuine Expedia guest review

Worst Crowne Plaza ever stayed. Bad Internet set up, inconvenient to place of interest and bad house keeping (found 2 dirty unwears in the room on 1st day checked in. Will never recommend to friend.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Lovely helpful staff, great service. Gift on arrival to congratulate us Nice big pool Bathroom with Spa bath fantastic! Thank you

Genuine Hotels.com guest review

The hotel is a little older but is clean and comfortable. Staff were very helpful and friendly, and it is close to the beach. Not the best but better than most.

Genuine Hotels.com guest review

Very easy check in and out with no delays. Nice and quiet room on the ocean side so nice views.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We had a lovely stay. Very clean and spacious room with fantastic bathroom facilities. Staff very friendly. Close to a favourite restaurant nearby.

Genuine Hotels.com guest review

The hotel could do with a spruce up in places but overall it is of a very good standard. The staff were all very helpful, cheery and polite. If you get the chance, have breakfast in the revolving restaurant at the top of the hotel (Sunday's only). Great views and experience. Beware if you don't like heights but want to sit out on the balcony - you'll […] see what I mean! Served as a great base for our 'recce' of the area. Enjoy! I'm sure you will.... Read more

Genuine Expedia guest review

Great location between Surfers & Broadbeach. Easy access by bus from airport & into Surfers and to theme parks. Very pleasant stay and great staff. Informative Concierge Desk. Would stay again and have already recommended it.

Genuine Expedia guest review

I had a lovely stay.

Genuine Hotels.com guest review

It was our first time visiting the Gold Coast and found our stay pleasing. We arrived at the hotel by midday and our room was ready so we were allowed to check in, which I thought was really nice. The staff were amazing, and helpful they did help us to organise all the places and stuff we wanted to do. A big shout out goes to Nathan, he deserves to […] be the best concierge of the year, he is awesome and good at what he does with true passion. He patiently helped us make our trip a pleasure and most memorable. On minor fault the bathroom sink needs a magic maintenance hand as it slightly leaked every time you opened the tap. It was a minor thing Read more

Genuine Expedia guest review

Had the best time. Really enjoyed every minute. Room was great staff were very friendly. Would certainly go there again. Food was great

Genuine Expedia guest review

Great hotel with great views. Breakfast had great choice and freshly made. Location is good with very easy access to the beach

Genuine Expedia guest review

Crowne Plaza Surfers Paradise is a good, quality hotel with clean rooms, polite service and in a central location. The hotel itself is about half way between Broadbeach and Surfers Paradise, making it easy to get to either tourist location. We walked both to both Broadbeach and Surfers from the hotel and each trip took approximately 30 minutes one way. […] Also caught a cab during nights out in heels and it was approximately $10 for a one way trip to restaurants at either location. The room was tidy, serviced daily and overlooked a combination of other properties and the water. The road noise from the Gold Coast Highway is bearable with the door to the balcony open and almost non existant with the door shut. The beds were comfortable and clean and the maid service made the beds each day properly (not just pulling up the top layer of sheets). Parking for hotel guests is easy and free and located under the building. Staff were friendly and accomodating for the most part and the concierge was extremely helpful. As a seasoned traveller for work I found the Crowne Plaza Surfers Paradise very favourable in comparison to many other 4 star hotels I have stayed in during trips to other cities in Australia. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Comfortable accommodation although bathroom a little outdated. Also would have preferred resturant bar to be open a little later than it was.

Genuine Expedia guest review

Nice rooms, pleasant staff. About halfway between Broadbeach and Surfers, I would say a 15 min walk to both. Construction is going on the highway as they are building light rail, but it wasn't too disturbing, just took a little longer for driving times, but that is gold coast wide at the moment as they are getting ready for commonwealth games in 6 years […] time. Got a great deal including breakfast. Read more

Genuine Expedia guest review

We were very comfortable. We were offered an upgrade. Our room was very quiet. The price was very good.

Genuine Hotels.com guest review

Very comfortable room, delicious breakfast with staff who assist with all your needs.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel & Staff lovely. Great deals available for Hotel: Had a superior Double room with scrumptious Breakfast for the weekend at a V reasonable cost. Room & en-suite was very spacious, yet cosy, & was clean. Shower was powerful. Breakfast upstairs in Queensland's only revolving restaurant is such a treat. Pools looked great, we just never got time to […] use them, as so busy being out & about. Hotel is 10 min walking location to lovely local restaurants & a 5 min taxi journey to Broadbeach restaurants/Bars. Approx 15 min drive to major shopping centre & to Surfer's Paradise. Read more

Genuine Hotels.com guest review