Crowne Plaza Perth - Perth

Old hotel. Needs some remodeling. Centrally located but overpriced. Staff needs training as well.

Genuine Expedia guest review

comfortable. attentive. great assistance from concierge.

Genuine Expedia guest review

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Genuine Hotels.com guest review

i guess this is a good hotel in perth. i'm probably used to staying in slightly better places. the valets were very good but the restaurant and bar were very sparce.

Genuine Expedia guest review

Crowne Plaza Perth sits on a good location near the Swan River. The rooms are tired-looking and nothing to shout about. We booked a room that was supposed to overlook the river. Instead, we were given a third floor room that looks straight at the water tanks. The hotel explained that it's because of our early check-in and we could get another room the […] day after; but they never followed up on that promise. We were also disappointed with some of the in-room amenities: the original kettle had rusty coils and we asked for it to be changed. They replaced it with a new kettle that didn't work. When we tried to call Housekeeping again, our calls were not picked up. So we went without hot water on Day 1. The second day, the same unanswered calls - whether to the Front Desk or Housekeeping - happened repeatedly till we gave up and just waited for our stay to end. I wouldn't recommend staying in this hotel as the service is nonchalent and the facilities are mediocre at best. Read more

Genuine Hotels.com guest review

Staff were very friendly and helpful but the Hotel facilities were poor and the building could do with a massive refurb. Wifi was extremely poor. Complimentary wifi in lounge if it worked gave you 50 Meg usage in 24 hours, i managed 4 minutes of FaceTime to call home. The paid service gives you 1 gb. I checked out earlier than planned and moved to the […] Hyatt. I would only stay again if their write up improved and their rate improved. Read more

Genuine Hotels.com guest review

Excellent would stay again.

Genuine Hotels.com guest review

Pool was really good for a few quick laps. Buffet breakfast was average. Loved the ability to do your own laundry for free.

Genuine Hotels.com guest review

Pool is small and has no cove which makes it hard to use during summer from 11-3. Location was great with quick access tobSwan river for nice morning jogs and just 1 km to the core business district.

Genuine Expedia guest review

Rooms are good but the bathrooms are overdue for revamp

Genuine Hotels.com guest review

Good hotel and close to the swan river and an easy walk into town.

Genuine Expedia guest review

Good hotel with reasonable facilities. The staff were very good. The price included their buffet breakfast, which was worth it. There was a great range of good quality food. The most disappointing thing was the pool. It is a 25m lap pool with a depth of 1.2m, which is all fine. The problem is there is no shade whatsoever around the pool. There is a […] sign saying there are no umberallas available due to high winds, but a sail or something would be good, particularly when the temperature is over 40. there is also a small gym, which is also the entrance to pool area. The weight machine has seen better days and could do with being replaced. Location of the hotel is good. If you have a car it will cost you $27 per day to park at the hotel. Read more

Genuine Expedia guest review

I really was disappointed. Very noise room, close to Housekeeping door, noise since 6 am. Also, can hear all the noise coming from other rooms. I was expecting a little more comfort as the price is premium. Indeed the location of the hotel is excellent, best view in the morning. But, too expensive for the service. Outdoor pool, no sauna.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff were very helpful and our stay was fabulous awesome hotel.

Genuine Hotels.com guest review

After reading several comments/reviews about the Crowne Plaza Perth I wasn't sure what I was going to see when I arrive.. However, my worries were for nothing. Check in was easy and faultless (although the girl on Check-in could smile a little bit!!!). We were in room 314 which overlooked another block of flats (so no view at all). The beds were clean […] and the bathroom, although slightly dated was clean. (Dated only by the fact that the colour is dated!) We didn't use the pool or any other facilities. There is a 24 hour convenience store a 5 minute walk away which was useful when looking for headache tablets at 11pm at night. Would we stay here again? Yes! Read more

Genuine Expedia guest review

Really enjoyed our two nights stay, staff were excellent, breakfast fantastic.

Genuine Hotels.com guest review

Really Nice hotel, great freindly staff and easy to deal with.

Genuine Expedia guest review

Good price, great inner city location, fantastic breakfast and extremely friendly and helpful staff. The room was clean and comfortable. Would recommend to someone looking for a reasonably priced hotel in Perth's CBD.

Genuine Expedia guest review

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Genuine Hotels.com guest review

we stayed here and it was really bad i paid for a delux room and got a room look at a wall bedding had a stain on it breakfast was a shambles ran out of glasses food and cutlery staff are nice but service is poor pay for valet parking for the guy to park 2 car spaces from the door Needless to say will not stay again.

Genuine Expedia guest review

in rooms spas are fantastic :)

Genuine Hotels.com guest review

Very nice place, great value with breakfast and spa. Hotel staff were very professional and were lovely

Genuine Hotels.com guest review

Quick overnight stay. Happy with room and service. Breakfast was great. Good service. Valet parking a bOnus. Abit run down for price but comfortable bed and all amenities we needed

Genuine Hotels.com guest review

My wife and I stayed at the crowne plaza and booked it because we were not happy with our first hotel. This Hotel is a good one for the traveller as it has complimentary laundry, and 30 minutes free wifi Daily. We were very comfortable there and the neighbourhood was really nice with a view of The Swan River. Our rate was good for Perth. It was well […] worth te 60 dollars extra over the dump we found ourselves in the first nigh that we booked ourselves. Read more

Genuine Hotels.com guest review

Great stay I couldnt really fault the hotel except the pool is soooooooooo cold no one could use the facilities and the pool is the main draw card in making a booking. The beds were too firm also but aside from that very nice, amazing view.

Genuine Expedia guest review

I arrived in the early hour after an intercontinental flight and was welcomed by a front desk team that was expecting me and checked me in with minimal fuss. I was slightly concerned that the corridor to my room was a little "tired", but the room itself was beautiful. I woke to glrious view over the river and in time for breakfast. In the dining room […] I found a full range of all the usual options at the buffet, as well as a juicing machine for making your own healthy fruit and vegetable juices from the raw produce provided. This might be the norm in Australia, but I've never seen this before. In view of my late arrival, I had booked a late checkout so I went back to bed...and slept like the dead, right through my arranged checkout time. Reception eventually called and very graciously asked if I was still planning on leaving that day! I finally checked out three hours late with nothing but smiles and good natured ribbing from the front desk staff. All in all, a great stay in an excellent hotel. Read more

Genuine Expedia guest review

Reception, concierge and restaurant staff were brilliant but housekeep was very poor. They didn't change the bed linen, failed to replace towels, soaps and shampoo. The did not clean the room at all.

Genuine Expedia guest review

When booking the hotel, we had contacted Expedia to ensure that the reception area would be open at our 2am arrival time. It was confirmed that someone would be there. There was one member of staff on reception, who seemed a bit 'put out' at the hour of our arrival. There was no offer of help with our luggage and the tiny lift made it quite difficult […] to manoeuvre into, with one suitcase, nevermind two and hand luggage. (A member of staff who looked as if he would be assisting with luggage had disappeared!) We had booked a room overlooking the Swan River and were initially shown a room on one of the lower floors. Although it was dark, I could see some water -which turned out to be the swimming pool!! Not only that, but a dirty plaster, blood included and off someone's finger/toe, lay on the floor! The hotel charges a premium because of its view so considering the price paid, we returned to reception, complete with dirty plaster, and requested a room with at least a view of the river. The man on reception was even more 'put out' and eventually stated that a room on a higher floor was available so we made our way there to find that the toilet was faulty! The cistern was continally filling! A further visit to reception! I reported the fault and the same receptionist we had seen before advised us that as and when a room on a higher floor became available, we would be moved again. That never happened. The toilet, however, was fixed during our firstt day. Never saw a cleaner! Read more

Genuine Expedia guest review

Very service oriented staff. The room was showing some wear but was very quiet and comfortable. Ihave paid a lot more for less service and overall am very pleased with our stay.

Genuine Expedia guest review

The decor was extremely dated. Not at all what I expected.

Genuine Expedia guest review

Would recommend this hotel to others. Although slightly out of the centre, it was only a short and walk along the river to Barrack Square wher ir was easy to pick up ferries and free buses. Our room on the front had a good sized balcony which made for a relaxing view of the river and parkland.

Genuine Expedia guest review

We enjoyed our stay, it was very clean, no noisy guests. The staff were willing and happy to please and the hotel had an intimate feel about it.

Genuine Expedia guest review

After a long trip from Melb and not feeling well my 9 yo and I arrived bags in tow to the hotel around 11am. We were looked after extremely well, bags were taken to be stored and we were told they would put a priority cleaning on our room. As it was a beautiful day we wandered along the swan river bank and up to the bell tower. Stunning gardens and […] parks close by. Around noon we received a call to say our room was ready so we headed back. Our bags were taken to the room and we were able to check in early. Staff were very friendly and helpful, I was most impressed with the service. Found a great 24hour small supermarket around the corner, suprisingly reasonable prices. Read more

Genuine Expedia guest review

Sorry, but won't be returning. The price we paid for the quality of the hotel was a total disappointment. The rooms are out dated . We found mould in our bathroom and the shower over the bath is a danger for anyone trying to get in and out. The whole room was like being back in the eighties. They do not even have a good range of TV channels and the […] location looking over the Swan river does not justify the price paid. Read more

Genuine Expedia guest review

we had a room with a balcony overlooking the swan river and South Perth. For a City hotel it was in an excellent location to be based. it was within easy walking distance (or free bus ride) to northbridge where most of the reasonably priced restaurants are located. if you have a car, the hotel is quite expensive, but you can street park between 6pm […] and 0800 for free, if you need to park all day,fraser point is only five minutes walk where parking is much cheaper. the hotel staff were courteous and very helpful.Maybe a bit dated,but cleanliness overall was impressive. Read more

Genuine Expedia guest review

Updated soft furnishings and some new pictures cannot disguise that this is an old rather worn hotel - it really shows in the public areas and lifts. The bathrooms are very dated and offered thin poor quality towels and basic cheap toiletries. Carpet in the bedroom was not particularly clean and very industrial. It is quite an expensive hotel for what […] it offers but be warned that in addition to the basic room rate there is $28.50 for the internet in your room., $25 for car parking, $ 30 for a rather average breakfast and then on top of everything 1.5% for paying by credit card! Given that the hotel is rather a long walk from the city centre( business district is a taxi ride) I would recommend that you stay elsewhere. The staff are friendly and helpful but overall this is a very average hotel not up to world 4 star standards. Read more

Genuine Hotels.com guest review

Die öffentlichen Verkehrsmittel sind gut zu erreichen. das Hotel liegt in guter Lage zum Swan River. Es ist ruhig und sauber. Die Angestellten sind hilfsbereit und freundlich.Gerne weiter zu empfehlen.

Genuine Expedia guest review