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"Very pleasant stay, lovely view from highest floor"Reviewed by a Hotels.com guest on Apr 25, 2012
Very pleasant, I would have stayed longer. Young staff need to have more experience for this 5 star hotel
Reviewed by a Hotels.com guest on Apr 25, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Apr 25, 2012
This guest did not leave a comment.
""Reviewed by a Hotels.com guest on Apr 18, 2012
Hotel Staff of all levels are friendly and helpful. Keep it up.
"Great KL experience for tourists"Reviewed by Heather M of "Monterey, CA" on Apr 10, 2012
This was a great choice for my very quick trip to KL as it put me in the heart of one of the most vibrant districts...Chinatown! My room was on the front of the building and while you can hear the hubbub below, it wasn't enough to keep me from sleeping well. If you are planning to pack tons of luggage or take a taxi to the hotel, this is not the place for you as you will need to walk in from the edges of Chinatown (about 1-1/2 blocks in any direction) due to the mobile stands parked in the middle of the streets and sidewalks selling goods. If you're an adventurous tourist who likes to quickly get to the heart of a city, this is the place for you! Breakfast was great (satisfied both western and eastern appetites), the staff is friendly and helpful in many languages, the room was very nice and comfortable, it's about two or three blocks to a metro station on the main line (going from KL Sentral past most of the sights and out to the fringes), and elevator and free water filling station are small but appreciated perks for the road weary traveler! I would definitely stay here next time I am in KL!
Parkroyal’s 3 restaurants reflect the food-centric culture of this international city. Chatz Brasserie specializes in wood-fired pizza’s and Italian fare, as well as international dishes served a la carte and buffet style. Cantonese and Szechuan cuisine is served at Si Chuan Dou Hua, and Klix Lounge offers coffee in the morning and cocktails and music at night. Enjoy a meal in the comfort of your room with 24-hour room service.
Spend an afternoon at the outdoor pool or squeeze in a work out at the fitness center. St. George Spa is a full-service, onsite spa that specializes in Easy Asian treatments. Business travelers will appreciate access to the business center, meeting rooms, and banquet hall.
After a day exploring the city, return to a room with modern designs and a commanding view of the city skyline. Watch pay movies on the TV and stay connected with wired Internet access (surcharge). Bathrooms include hair dryers and bathrobes. Minibars have coffee/tea makers and refrigerators stocked with bottled water. Ironing supplies are included in each room and a nightly turndown service is available.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Chatz Brasserie - This restaurant offers wood-fired, specialty pizzas as well as Malay and international cuisine served buffet style and a la carte.
Si Chuan Dou Hua - Cantonese and Szechuan cuisine take center stage at this elegant restaurant, along side dim sum and Chinese teas.
Klix Lounge - A coffee and tea shop by day, a lounge with music by night, this modern hangout features a fully stocked bar.
Hot Gossip - From breakfasts on the run to savory desserts, this cafe is quick and convenient.
Cool off on hot days at the Parkroyal outdoor pool. If you want to squeeze in a workout, the onsite fitness center offers cardio and weight machines.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Nice Studio Rooms for Single Person"
It was nice studio room for single person living only. Petronas was walkable, about 20 mins only. Bang opposite is a huge mall with loads of eating options.
Room was not as pretty as the photos on booking the carpet was old and dirty furniture was old. No Ice machine on the floor, was told to go to the bar for ice on the first floor while my room was was on the 17th foor. Overall the room was comfortable.
"comments"
the sound proof not very good as next to me the room closing the door can heard . The staffs are very friendly & helpful. .
"As good as it gets for the price!"
Excellent hotel in a really good location. Close to Bukit Bintang main entertainment center, close to monorail station and lots of great cheap local food. The standard room is a good size, very comfortable and the hotel has a great pool and gym. I would definitely stay there again - not the super high class hotel but very good for the cheap price.
"Great hotel in a great location"
Services is great. Very good security. Great location for shopping and 'street eats'.
"Good Location and friendly staff."
Pretty good and happy with the service of all staff. Except for the car park attendance. Guess this is supported by 3rd party. I used to stay at Melia KL opposite times Square since they were called Prince Hotel. My wife and I are happy with Parkroyal KL esp now they have the internet service FOC. Thanks for the service render and we hope to come back […] soon. Read more
"STAR OF A HOTEL"
Great hotel with excellent service from all departments. Highly recommend it.
"Great value in the middle of everything"
I have stayed here many times and am never disappointed. The breakfast is excellent for M$40 and the location is within easy walking access to most tourist attractions, the monorail and restaurants, bars and shopping.
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Room was modern, comfortable tho smaller than the usual. Service was very friendly from the checkin all the way to checkout. Our room was on the 19th flr n faced the pool. On fri night (surprisingly not on Saturday night) we cld hear the singing from a lounge somewhere. Other than that, we had a pleasant stay.
"Parkroyal KL wants 58 RM for internet"
While the Parkroyal Kuala Lumpur is conveniently located and a very reasonable hotel, they wanted 58RM (20USD) for internet service, which is included in most hotels today. Breakfast was extra as well.
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no complains abt the rm.. its clean n comfy.. but would be better if the tv is in direct in front of the bed instead of beside the bed..and with the advance technology, perhaps parkroyal can consider providing complimentary in-room wifi services for hotel guest.. strategic location as near to shopping centres such as Lot 10, pavillion and bb plaza. […] many nice food ard the hotel. overall, will highly recommend this hotel. Read more
"Parkroyal Kuala Lumpur = perfect location"
Location of hotel is great. Hotel staff is also friendly and hotel setting is clean and modern. Food is in abundance from Bintang Walk right upto Jalan Alor (right side) or Jalan Imbi (left side). Shopping is just a hop & skip away. There's even a self service laundry on Jalan Imbi, about 5 mins walk. The minus point: Hotel check-in was a little sl […] ow. Read more
"A well located and newly refurbished hotel"
Good location, near to the tourist shopping belt – Bukit Bintang. Easy access to transport with LRT station within 1-2 minutes of walking distance. Easy access to foods, nearby “Lot 10 Hutong” with all the well known Malaysia foods under one roof. You can taste almost everything there. Hotel room is modern and clean and hotel staffs are friendly. For […] a quick registration of loyalty programme during check-in, we got free internet access in room during our stay. Read more
"great location"
near to all major shopping malls.
"Parkroyal Hotel in KL - easy access to all kind of"
very convenient. nearby to all shopping areas. staffs are helpful too.
Breakfast on the 6 th floor is an absolute disaster .... the staff is hiding behind a wall and you do not see them ... they run out of everything all the time ... they are very friendly ask you what kind of coffe you want but then don't bring it they tell you tey will clean your table and then forget about it ... an absolute mess ... gues they need […] at least 2/3 people more that do not hide in the kitchen ... it's a problem from the management as there is no staff enough The hotel is a bit outdated but ok I did book the more expensive room but for example TRADERS HOTEL in Kuala Lumpur outclassas this hotel by far Actually I left after 2 nights paid10 ... so then you know it was a bad experiance Read more
"Parkroyal kuala lumpur"
Great location & fantastic breakfast buffet spread. Alacarte menu at pool & room is a little costly. Housekeeping service didn't come when requested for extra towels. Overall, an average stay.
"Park Royal KL near to major shopping malls"
This is my third time staying in Park Royal Kuala Lumpur. Booked Superior Queen and Deluxe Double. Rooms were clean, near major shopping malls. Superior room looked newer and is good for 2 but room is smaller. Deluxe room with 2 double beds are big for family of 4 but toilet looks old and worn out. Toilet need to refurbish. Hotel service is good. […] We complained room next door was very noisy while we were taking nap. Called the reception and they changed the room for us. Downsides, (1) No free internet unless you book directly with the hotel where they can sign you up as hotel member. (2) The check-in and check-out time take around 10 mins as there are some trainees not so well trained at the counter to service you. It will be ideal to have express checkout counter since we didn't consume any food and beverages in house and had already made full payment through Hotels.com (3) We drove and the entrance to hotel was hard to find. We got stuck in heavy traffic near Jalan Bukit Bintang, missed the way to the entrance and took us more than 30mins to get to the hotel. Advice for driver is to check with the hotel how to get to the hotel without getting stuck in the traffic Read more
"Excellent hotel"
Everything about this hotel was spot on & it was in a good part of the city, close to all the shops & attractions etc & very close to an MRT station with links to the airport.
"Parkroyal KL - excellent value proposition"
Me and my family were satisfied with all areas of the hotel for the price we paid.
"Park Royal Kuala Lumpur"
Reasonable cost, very comfortable room and in a great location. Would definitely go back.
"Nice Room, Service and Location"
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"KL stopover"
Generally a pleasing stay, helpful staff and a handy location. One criticism. In a variety of hotels on a four week holiday through Europe all had free wifi, we were disappointed not only at the wifi charge in this hotel but the amount for 1 hour and 24 hours. Park Royal needs to realise how important this is to customers and how little it actually […] costs them as a service. Read more
very nice, great location .... no qualms on room etc...
"A good hotel"
A very comfortable and cosy hotel. The staff are very friendly so are the guards... Sure will go back there again..
"Parkroyal Kuala Lumpur"
Excellent hotel
The Park Royal in Kuala Lumpur - great location, fantastic staff with great knowledge of the hotel and KL. Highly recommended.
"A++"
This is one of my favourite Hotels. The Staff in the Orchid Club are very helpful and friendly. Dev & Angie are outstanding. I would highly recommend this Hotel to anyone.
Hotel was of a good standard, close to shops, restaurants and sky train. Well located.
"KL Holiday"
Our stay at the Park Royal can not be faulted!! The room was amazing, the staff were friendly and helpful. The location of the hotel was convenient for us, walking distance to shopping malls, food courts, and tourist attractions. I would would not hesitate to stay at this hotel again!!
"NO REGRETS"
Spent two nights at the Parkroyal on our way to Thailand. The hotel was great – fast check-in, clean and spacious rooms and centrally located. Staff were friendly and helpful. There were large multi-storied shopping complexes opposite the hotel and also very close to the Bukit Bintang monorail station. Petronas Towers was within a comfortable walking […] distance. Road noise wasn’t an issue and the aircon worked well. The pool was great to relax in after a few hours shopping. Would definitely stay here again. Read more
"Location Location Location! Good value for money"
Super convenient and safe neighbourhood with LRT nearby and easy accessible to shopping area and other attractions on foot. Some rooms are noisy coz they are facing the Imbi road. Don't forget to request for non-smoking room if you are a non-smoker. Layout of a standard room is wired with no hook in the shower room for towels and clothes which need […] to be placed at the wash basin outside-it's fine for singles, couples, family members and good friends only. Be aware of taking taxis managed by hotel coz they cost double than regular taxi-starting meter at RM $6 instead if $3 plus each jump at $0.2 instead of $0.1. Simply take a taxi at the back entrance of the hotel will save you. Read more
This was an excellent hotel Staff were very attentive and helpful but I do not recommend it for those who want a good nights sleep. The traffic outside was loud and goes on all night. Dissapointed it was not double glazed at least. Had to buy ear plugs for last night to mask some of the noise.
"The Hotel ParkRoyal in Kuala Lumpur"
The location of the hotel is near to shopping centers of all kind from up market to local needed. Near to technology malls and various attractions like the Chinatown and nearby street foods. It also near the Times square that has a theme park in build in the tower. Its convenient located very near the monorail which is important to tourist like me […] to travel around the city and the airport! The rates for this hotel is recommended. I would say that if there is no promotions it would be difficult to check in to such a good location hotel which is near to almost every tourist desires I would say. The room setups are really great, least for the rates we are asking. Great job to HOTEL.COM partnership with Park Royal. Read more
"parkroyal hotel"
some flies in the kids swimming pool , improvement on feature in the kids pool necessary .
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This guest did not leave a comment.
"Great stay ?"
Very pleasant hotel and the vacinity of the shopping centers are close by . Hotel staff very helpful with request for baby cot. Room was clean and made up everyday . Only problem , my children room was on the other side of the floor and requested for a nearby room but was unfortunately unentertained. Requested well in advance and even during booking […] three months ago but still nothing was done. Understand rooms availibility but front desk could or should inform on the floor plans and I did not mind to pay extra to get a room next to my children. In the end my wife had to sleep with my 3 yr old son and 3mth old baby in 1 room and I with my daughter in 1 room. Not wanting to spoil the holiday , spend 3 nites seperated and only enjoy the rest of what KL offers. Highly recommend that reservation staff or front desk staff to be more accomodating with such request in the future. Read more
"Good location"
Its location is perfect.... a lot of shopping malls around. Good restaurants around.. and the monorail is also very near.
"Park Royal, Kuala Lumpur"
I have stayed in this hotel at least 10 times, every time I find the staff, service and hotel facilities excellent. It is central to all shopping and an 8 minute taxi ride to Chinatown. Hotel food is excellent as is the breakfast, no matter what time you eat. Free wi fi in the Hot Gossip coffee shop (provided you buy food or beverage) is excellent and […] great if waiting for your room. Early check in's are usually OK, provided you email ahead, or an hours wait if not....cannot complain about that. Also used the Swiss Garden Hotel and comments the same. Read more
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This guest did not leave a comment.
This guest did not leave a comment.
"Parkroyal Kuala Lumpur"
Good location, easy access to monorail (go right outside front door) Rooms were very good but not quite 4 star. Front desk helpful. I would stay there again
"Great location and room!"
Travelled from Singapore via coach, our coach drop-off/pick-up point was a mere 5min walk away from Parkroyal KL. Hotel is conveniently situated in the heart of the shopping district, Sungei Wang and Times Square were just across the hotel; while the upscale Pavilion and Lot 10 are about 10min leisure walk away. We had the standard room at the back […] of the hotel, didn't get any street or party noise as heard by some reviewers. The room was clean and bed was comfortable. Shower and toilet are separated and small, some may felt uncomfortable at the translucent glass walls and the lack of locks. Perhaps this was for the standard room layout only. Overall, very pleasant stay, would definitely stay with Parkroyal again. Read more
"Pleasant stay but service could be improved"
Nice stay overall. Hotel in good condition but service could be a little better.
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