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All hotels in Chicago, Illinois, United States
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1 room,  2 adults 
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Room 1:

Thompson Chicago - Chicago

41.9016, -87.6278
3 stars
21 East Bellevue, Chicago, IL, 60611 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $199
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4.5 460 5

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    Thompson Chicago
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Thompson Chicago

    • Newberry Library Hotels - Chicago 330 yards
    • 900 North Michigan Shops Hotels - Chicago 400 yards
    • Clark-Division Station Hotels - Chicago 430 yards
    • Hancock Tower Hotels - Chicago 480 yards
    • Loyola University Museum of Art Hotels - Chicago 540 yards
    • All landmarks in Chicago

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    Overview of Thompson Chicago - Chicago

    Location.
    The Sutton Place Hotel soars high above tree-lined streets in Chicago's (Ill.) Gold Coast neighborhood. This property showcases classic architecture with traces of gothic influence. Located one block from the Magnificent Mile's world-renowned shopping corridor and the electric nightlife along Rush Street, this hotel stands two blocks from Oak Street boutiques and the hike-and-bike path along Lake Michigan. The Observatory and the Museum of Contemporary Art are located one mile from this property.

    Hotel Features.
    Sutton Place Hotel displays Art Deco-designed interiors enhanced with contemporary furnishings and original Robert Mapplethorpe photographs. This hotel is home to the Mexx Kitchen at the Whiskey that serves three-course meals in a romantic candle-lit environment. A cocktail lounge serves a variety of whiskey selections. Renovated in 2003, hotel facilities include 7,000 square feet of function space. This property offers discounted passes to a nearby 72,000 sq-ft health club with indoor pools, aerobics classes and a sauna. Sutton Place Hotel provides complimentary sedan transportation to the Central Business Loop. The hotel permits up to two pets in each room, with restrictions.

    Guestrooms.
    The 22-story Sutton Place Hotel offers 246 contemporary Art Deco-style guestrooms. Most accommodations afford city views. Technological enhancements include wireless Internet access for a fee, and CD and DVD players. All rooms contain minibars. Bathrooms feature deep-soaking bathtubs, separate showers, bathrobes, black-and-white tile floors and black-marble vanities. All rooms are non-smoking.

    Image of Thompson Chicago, Chicago
    4.5 out of 5 Excellent (460 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The Sutton Place has become, over the past few years, my preferred hotel, and is always my first choice. The bustle of the "Viagra Triangle" weekend... nights aside, the neighborhood is just far enough removed from the Mag Mile/Michigan Ave. scene to feel like a respite from that chaos. The hotel has the best bathtubs in the city, and the facilities and service always exceed any demand placed on them. A quailty experience every time!! Reviewed by a Hotels.com guest on Nov 27, 2012

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $199
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Superior, One King Bed

    Superior Two Doubles

    Sutton Two Doubles

    Superior, One King Bed

    Suite, One King Bed

    Sutton Two Doubles

    Superior

    Superior Two Doubles

    Suite, One King Bed

    Suite, One King Bed

    Suite, One King Bed

    Superior, Two Double Beds

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pet maximum weight in lb is: 50
    • American Express
    • MasterCard
    • Visa

    • A resort fee is included in the total price displayed.

    Amenities

    • General
    • Air-conditioned public areas
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Number of floors - 22
    • Restaurant
    • Total number of rooms - 246
    • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Bathrobes
    • Clock radio
    • Cribs/infant beds available
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board
    • Separate bathtub and shower
    • Window opens
    • See more room details
      • Air conditioning
      • CD player
      • Climate control
      • Complimentary weekday newspaper
      • Daily housekeeping
      • DVD player
      • Extra towels/bedding
      • Hypo-allergenic bedding available
      • Minibar
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Premium bedding
      • Premium TV channels
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Medical assistance available
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Shoe shine
    • Tour assistance
    • Use of nearby fitness center (discount)
    • Valet parking
    • View more services
      • Babysitting or childcare
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-out
      • Fitness facilities
      • Limo or Town Car service available
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Room service (24 hours)
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Whiskey Bar and Grill - Independently owned, this popular spot has a dimly lit dining area with brown-velvet booths, and a lounge serving top-shelf liquor to an upscale crowd. Open for lunch and dinner, the restaurant serves seafood and steaks.

    Recreation

    The fitness center at Sutton Place provides expansive city views, a selection of cardio and weight machines, free weights, water, and towels. Guests also have discounted access to a health club two blocks away, with exercise classes and a sauna.

    The Oak Street Beach on Lake Michigan is one block from the hotel, providing access to the 20-mile-long lakefront path. Bicycles and in-line skates may be rented at several beachfront locations. In summer, lifeguards are on duty. Canoeing, kayaking, and rowing equipment can be rented at Lincoln Park Boathouse, two miles north.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Bicycle rentals nearby
    • Boating nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Hiking/biking trails nearby
    • Pilates classes/instruction nearby
    • Racquetball/squash nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Swimming nearby
    • Tennis nearby
    • Volleyball nearby
    • Windsurfing nearby
    • Yoga classes/instruction nearby

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • A 16.4 percent city/local tax will be charged

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
    • Fee for wireless Internet in all public areas: USD 9.95 per day (rates may vary)
    • Fee for wireless Internet in business center: USD 9.95 (rates may vary)
    • Fee for high-speed Internet (wired) in business center: USD 9.95 per night (rates may vary)
    • Valet parking fee: USD 55.00 per night (in/out privileges)
    • Pet fee: USD 50 per pet, per stay
    • Pet deposit: USD 250 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Chicago, Illinois, United States
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    Area map

    A short guide to Magnificent Mile - River North

    Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.

    see all hotels in Chicago

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Oak Street - 200 yards
    • Rush Street - 300 yards
    • Newberry Library - 300 yards
    • 900 North Michigan Shops - 400 yards
    • 900 North Michigan Shops - 400 yards
    • Clark-Division Station - 400 yards
    • Hancock Tower - 500 yards
    • Loyola University Museum of Art - 500 yards
    • Water Tower Place - 600 yards
    • Gold Coast - 600 yards

    3.0+ mi

    • Chicago Midway Airport - 9.8 miles
    • Chicago O'Hare Airport - 15 miles
    • Chicago Executive Airport (PWK) - 20 miles
    • Gary - Chicago Intl. Airport (GYY) - 23 miles
    • Romeoville Lewis University Airport (LOT) - 32 miles
    • Chicago DuPage Airport (DPA) - 32 miles
    • Waukegan Regional Airport (UGN) - 38 miles
    • Joliet Park District Airport (JOT) - 39 miles
    • Michigan City Municipal Airport (MGC) - 44 miles
    • Aurora Municipal Airport (AUZ) - 44 miles
    • Valparaiso Porter County Municipal Airport (VPZ) - 45 miles
    All hotels in Chicago, Illinois, United States
    Reviews
    • All (460)
    • Business (50)
    • Romance (49)
    • Family (30)
    • Friends (28)
    • Other (303)
    4.5 / 5
    Excellent

    Score breakdown (from 460 reviews)

    • 5.0
      (269)
    • 4.0
      (148)
    • 3.0
      (31)
    • 2.0
      (8)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.5
    • Comfort
      4.5
    • Condition
      4.4

    Reviews: Overall

    • < Previous
    • Page 1 of 10
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    Thompson Chicago - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Brooke
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "Lovely hotel in a lovely neighborhood!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The Sutton Place has become, over the past few years, my preferred hotel, and is always my first choice. The bustle of the "Viagra Triangle" weekend nights aside, the neighborhood is just far enough removed from the Mag Mile/Michigan Ave. scene to feel like a respite from that chaos. The hotel has the best bathtubs in the city, and the facilities and […] service always exceed any demand placed on them. A quailty experience every time!! Read more
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    BB
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "Love this boutique hotel."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I always stay at the Sutton when in Chicago. Perfect location, staff is always readily available and helpful. Rooms are immaculate love the soaking tub and very comfy beds. I would recommend a coffee pot and microwave in the rooms though. Tavern on the Rush is excellent food right next door, a small deli with excellent Panini's and "to die for" brownies […] and CVS just a couple of blocks north and 4 blocks south on Rush try Giardinnos. Best pizza we have ever had. Read more
    Genuine Expedia guest review
    Other trip
    Nov 25, 2012
    Dora
    US

    Thompson Chicago - Chicago
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      4.0
    The hotel staff was very friendly and helpful! Our corner room had a great view but was missing some things that would have made for a more comfortable stay, There was only a desk chair in the room even though there was plenty of room for a comfortable chair or loveseat. The room also did not have a coffee pot, which has become a common amenity in hotels […] that are considerable less expensive. We needed a cab and the bellman hailed one for us--we had to walk across the street and get into the cab in traffic--there was no room for the driver to pull into the hotel entrance area. This was also true when we arrived--we had to double park on the street and unload our luggage. Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent
    "Convenience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I loved this location but it was surprising they make you pay for wireless internet especially for the amount the hotel cost per night. They also charge $55/night to park which I think is a little high.
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent
    "Very pleased"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    First time stay. Hotel in great shape for aged decor. Location is exactly where we needed for limited business. Room size & cleanliness (king room) were excellent. Ice machines would be convenient. We are disappointed we won't be able to book for our next trip in the winter due to renovations but definitely will return when re-opens.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    Nancy
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I had to stay at this hotel due to a death in the family as this was very close to the residence. It is very convenient to all of the Michigan Avenue sites. One issue is the difficulty and expense with parking.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    David
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location and great hotel
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent
    "Good location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    NIce hotel in good location. Very walkable to great restaurants, shopping and sightseeing.
    Genuine Expedia guest review
    Other trip
    Nov 6, 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "Pricey but nice!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful Hotel in the heart of the city.....plush and comfortable. Unfortunately, no vending machines or ice machines working, but good for what we needed for the night.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We appreciate the helpfulness of the front desk staff in quickly changing our room when requested.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Scott
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Corey
    US

    Thompson Chicago - Chicago
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel was fine, though pretty well stuck in the 90s. It's hard to get past the really old 20" TV with really bad reception. They can't make any money off of on demand movies, as the TVs are so bad. You would think this would be a relatively inexpensive thing to change with the low prices of TVs these days.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "very nice!!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a very nice hotel, right around the block from all the shopping and resturants on Michigan Ave.....and close to all the bars on Division street.....I will be staying there again!!:-)
    Genuine Hotels.com guest review
    1 night trip with friends in Oct 2012
    Jackie
    US

    Thompson Chicago - Chicago
    3.0 / 5
    Good
    "Average hotel in a great location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The room was too hot. The free WiFi didn't work. They did not provide any bottled water for free. The toiletries had a very strong unpleasant smell. However, this hotel is in a great location. It was a busy weekend in town but I feel we overpaid.
    Genuine Expedia guest review
    Other trip
    Oct 29, 2012
    Nancy
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent
    "good place to stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    My GF and I had a great time in Chicago. No complaints about the hotel. I ordered a non-smoking room but I could still smell some smoke. Service was great otherwise, offering a complimentary umbrella while it was raining outside.
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2012
    Lance
    US

    Thompson Chicago - Chicago
    3.0 / 5
    Good
    "First Class Location..Not First Class Hotel At All"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Came up to room at check in and plate of old food outside my door.... went out for the evening and came back it was still there. Not very comforting to walk in front of somebody's discarded meal, so I picked up and moved it down the hall. Needless to say it was there when I checked out the next day at 1pm. Also, my shower in room did not work, had […] to wait about thirty minutes as two maintenance guys came in the room to repair before I could take a shower. Then they left bathroom in a dirty mess with footprints all over that I had to clean up. Extremely dissapointing to say the least. Read more
    Genuine Expedia guest review
    Other trip
    Oct 25, 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "great for a quick gate away!!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Went for a gate away from my wife and I busy work lifes had a great time in the heart heart of the gold coast with a gorgeous view from our hotel penthouse window. I do recommend for price with the view and feeling worth every penny.
    Genuine Expedia guest review
    Other trip
    Oct 24, 2012
    jav n kat
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "Great hotel, staff and location."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel, staff and location. So much better than the Westin down by the Watertower.
    Genuine Expedia guest review
    Other trip
    Oct 23, 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent
    "Good location"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    We were not happy with our room location. We payed extra for a water view and instead got a view of other buildings and no refund on our extra charge.
    Genuine Expedia guest review
    Other trip
    Oct 23, 2012
    Lisa & Jack
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "Perfect Spot"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I've stayed at this hotel in the past. It is a great location for lots of bars and restaurants that are within blocks. Michigan Ave is also a few blocks away and it is very easy to walk to all the shops. I will surely stay here again on my next trip back to Chicago.
    Genuine Hotels.com guest review
    3 night romance trip in Oct 2012
    TA
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent
    "the food there is really great"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    even its really expensive for the food,but its really great
    Genuine Hotels.com guest review
    4 night trip in Oct 2012
    chuanqi
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "very nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was upscale. The staff were pleasant and professional.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Chris
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "Awesome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great Shopper or visitor or traveller Whoever would enjoy the place where the hotel is located
    Genuine Expedia guest review
    Other trip
    Oct 14, 2012
    Jun
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "A real hidden gem.."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This hotel was a real find. Good location, lots to do close to property. My only complaint was lack of shower pressure. Room was clean and comfortable, staff was very helpful and friendly. I will stay here again.
    Genuine Expedia guest review
    Other trip
    Oct 10, 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is in the herat of it all. Easy wak or short cab to many restaurants and bars.
    Genuine Expedia guest review
    Other trip
    Oct 8, 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Oct 2, 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent
    "In the heart of it all"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    My wife and I used to spend every weekend on Rush St. back when it was RUSH STREET! This hotel could not been a better location! I first requested a high-level floor with a lake view, but when I called the hotel itself to confirm this request, they did not have a room with such a view available, so they upgraded us to a suite overlooking Rush St. itself. […] We had a great time and will come back again any time we get downtown for the weekend! (Ice machines on each floor would be helpful, though.) Read more
    Genuine Hotels.com guest review
    1 night romance trip in Sep 2012
    Patrick
    US

    Thompson Chicago - Chicago
    1.0 / 5
    Poor
    "Disappointment"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    Waste of money and time. With all the great places to stay in Chicago, I tried this hotel and was very disappointed. I never write reviews and don't usually complain, but the people that were working were awful and rude, the hotel was not very clean, and the room with 2 double beds were about as big as a closet. Not to mention that we and about 12 other […] cars couldn't park for 20 minutes because there was no valet to be found. The only positive I can say is the location is nice, but otherwise not on the level as advertised. Read more
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    2.0 / 5
    Fair
    "Big Disappointment"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Make sure to allow plenty of time if you are valleting your car. Took us 25 mintues to drop off our car, and another 15 on the other end to pick it up. For $55 to park your car there overnight, I'd expect MUCH quicker service. Lobby is beautiful, however, the rooms are dark and dingy. The carpet in the rooms are FILTHY.
    Genuine Expedia guest review
    Other trip
    Sep 17, 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night business trip in Aug 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "Hotel at center of attraction....."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We had a great service from the staff, best location (Gold Coast - Right at center of attraction). I would definitely recommand this hotel for a nice vacation.
    Genuine Expedia guest review
    Other trip
    Sep 8, 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    3.0 / 5
    Good
    "only good for location!"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    I will start off by stating that this hotel is in a GREAT location, and we did get a good price on it for the evening. I can even get past the fact that it was super outdated (tube style TV, white plastic faucet ) because of this reason. So, My problem is that it did not feel clean at all. I think it is because we got in there and thought they did not […] finish making the bed. No blanket, no cover on our duvet, and no pillowcases??? We called down and the maid came up and said that it is done and at this time they are not using blankets, but she will bring us one anyway (some ugly little knit thing was what we got.) Apparently having a pillowcase does not matter! Oh...and we woke up to realize we also dont get a coffeemaker in room :( I was there for a nice night out on town so I did not feel like making a stink over things and ruining my night. It served its purpose, and I have no desire to stay there again. This is not a luxury hotel by any means. Read more
    Genuine Expedia guest review
    Other trip
    Sep 5, 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night romance trip in Aug 2012
    LSW
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "Loved the hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, nice well-maintained hotel. Parking is expensive, but that's true for any hotel in downtown.
    Genuine Expedia guest review
    Other trip
    Sep 4, 2012
    gEExr
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "Great Stay, Great Location!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent service! Everyone was very friendly and happy to help. Room was tastefully decorated and very comfortable. Hotel is located right on Rush street great food great entertainment and excellent shopping!! Very nice neighborhood! Would highly recommend and will stay again.
    Genuine Expedia guest review
    Other trip
    Aug 30, 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Aug 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "There is a STAR at the Sutton Place Hotel!!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Sutton Place has a star that works for them. Gary, the night head doorman, made our stay so wonderful that we don't want to stay anywhere else in Chicago. He was not only personable, but knowledgable in a variety of things. He made sure everything was perfect from the right kind of taxi to giving us tips about the city.....he is a star and should be […] awarded rightfully so......... Read more
    Genuine Expedia guest review
    Other trip
    Aug 28, 2012
    Sheila
    US

    Thompson Chicago - Chicago
    4.0 / 5
    Excellent
    "All around good experience!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Staff provided exemplary service. Conveniently located with restaurants and shopping withing walking distance. Both the bed and pillows were surprisingly comfortable and appeared to be clean and fresh smelling.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    K.Lewis
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "A night on the town in Chicago"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The location of this Hotel is in the hottest area of Chicago. A great spot.
    Genuine Expedia guest review
    Other trip
    Aug 27, 2012
    A Traveller
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "Good Choice for Weekend Visits."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location and friendly staff make this a great choice. While they need to update their TV's and add free Wi-Fi, over-all their rooms are very nice - especially the bathrooms.
    Genuine Expedia guest review
    Other trip
    Aug 27, 2012
    Irv
    US

    Thompson Chicago - Chicago
    5.0 / 5
    Outstanding
    "Great experience."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It is a great Hotel with the best location in Chicago.
    Genuine Expedia guest review
    Other trip
    Aug 27, 2012
    Osvaldo
    US
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