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"Nice Quiet place and convenient, clean"Reviewed by a Hotels.com guest on May 5, 2012
Just spent a night while preparing for a flight out. Room was quiet and clean. Hotel staff was friendly.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
""Reviewed by a Hotels.com guest on May 5, 2012
The staff at the reception area seems to be annoyed with the clients they did not show a friendly attitude and seemed rather confused about what was going on with the 3rd party charge just a very unprofessional check in; but the cleaning stafff was great and that was all of the interaction. The room was good the bathroom was great would stay again I would just want a better rate. Thank you.
""Reviewed by a Hotels.com guest on May 5, 2012
Doormen were awesome. Told me how to save the valet fee. Folks at the front desk, while friendly, couldn't print a receipt. Big rooms. Dated. Great neighborhood.
Location.
The Sutton Place Hotel soars high above tree-lined streets in Chicago's (Ill.) Gold Coast neighborhood. This property showcases classic architecture with traces of gothic influence. Located one block from the Magnificent Mile's world-renowned shopping corridor and the electric nightlife along Rush Street, this hotel stands two blocks from Oak Street boutiques and the hike-and-bike path along Lake Michigan. The Observatory and the Museum of Contemporary Art are located one mile from this property.
Hotel Features.
Sutton Place Hotel displays Art Deco-designed interiors enhanced with contemporary furnishings and original Robert Mapplethorpe photographs. This hotel is home to the Mexx Kitchen at the Whiskey that serves three-course meals in a romantic candle-lit environment. A cocktail lounge serves a variety of whiskey selections. Renovated in 2003, hotel facilities include 7,000 square feet of function space. This property offers discounted passes to a nearby 72,000 sq-ft health club with indoor pools, aerobics classes and a sauna. Sutton Place Hotel provides complimentary sedan transportation to the Central Business Loop. The hotel permits up to two pets in each room, with restrictions.
Guestrooms.
The 22-story Sutton Place Hotel offers 246 contemporary Art Deco-style guestrooms. Most accommodations afford city views. Technological enhancements include wireless Internet access for a fee, and CD and DVD players. All rooms contain minibars. Bathrooms feature deep-soaking bathtubs, separate showers, bathrobes, black-and-white tile floors and black-marble vanities.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Whiskey Bar and Grill - Independently owned, this popular spot has a dimly lit dining area with brown-velvet booths, and a lounge serving top-shelf liquor to an upscale crowd. Open for lunch and dinner, the restaurant serves seafood and steaks.
The fitness center at Sutton Place provides expansive city views, a selection of cardio and weight machines, free weights, water, and towels. Guests also have discounted access to a health club two blocks away, with exercise classes and a sauna.
The Oak Street Beach on Lake Michigan is one block from the hotel, providing access to the 20-mile-long lakefront path. Bicycles and in-line skates may be rented at several beachfront locations. In summer, lifeguards are on duty. Canoeing, kayaking, and rowing equipment can be rented at Lincoln Park Boathouse, two miles north.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Perfect location"
Amazing, best vacation in a long time.
"near north side is a very nice area"
wonderful hotel very clean everyone was very freindly room was clean and comfortable, would have liked nicer pillows and the bathroom was very dated the neighborhood was great the pancake house across the street was awesome
This guest did not leave a comment.
"Great location; Luxury from 1992"
In terms of Chicago, you can't pick a better location. Right off've Michigan Avenue, near Oak Street and right on the "Viagra Triangle". My room was clean and comfortable with a good view. The decor is a little dated - late 80's / early 90's but would have been the height of luxury then. It was also not shabby at all.
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This guest did not leave a comment.
Hotel needs new pillows
This guest did not leave a comment.
Great room and wonder exciting area !
"anificent mile"
This guest did not leave a comment.
I Love this hotel. I stay here everytime I visit Chicago: Friendly staff with great rooms! Amazing restaurants nearby as well.
This guest did not leave a comment.
"Great Location"
Great location to some great restaurants and Mariano Park (Viagra Triangle) - some interesting locals in the park
This guest did not leave a comment.
This guest did not leave a comment.
"Sutton Place"
Didn't like the fact that the only restaurant was the Whiskey Bar... not great food there. Also, the hotel staff were a little short handed... pillows are TERRIBLE.. my kids could not sleep.. very uncomfortable. Also couldn't adjust the air/heat in the room... we didn't have a TV remote control either.. had to call for one. Probably will not stay there […] again. Read more
This guest did not leave a comment.
"Real, positive review"
Premium-quality king room at a much better rate than nearby high-end properties. Easy to get in and out, morning and evening. Plenty of service, well staffed. Good bar and restaurant attached to the hotel. I like the full stereo system in the room and the full stand-up shower next to the large bathtub.
"Excellent everything...including value"
Every facet of our stay, Feb 24-27, was excellent. The hotel room, Deluxe Executive corner room on 21st floor with generous, furnished balcony was unbelievable for the rate and the city. Hotel staff was very courteous and competent. Room service was timely and delicious. We prefer coffee makers in room, but the service for both coffee and ice was prompt. […] We had a city view but could still see the lake. The neighborhood is charming and very convenient to Michigan Avenue shopping. I will definitely consider this property again, as long as one of those corner rooms is available at such a decent rate. Read more
"Great winter deal"
I stayed at this hotel to attend a workshop at the Newberry Library. It's convenient to many popular Chicago tourist attractions, particularly Michigan Ave shopping, as well as the Newberry itself. The staff was very accommodating, the room was lovely and had a great view (17th floor!), and the price was right as it was the middle of winter. There's […] a ton of great food close by as well, including The Original Pancake House and Gibson's. Read more
"Great Hotel/Great Location/Great Price!"
Excellent location to shopping and restaurants! Clean and comfortable too! Would definately stay there again.
Nice time. hotel was in a very convenient place to shop and eat, etc. room had a great view of the city, but it was a little "cramped". Overall I would recommend this hotel. Staff is very friendly and helpful.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
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"Sutton Place Hotel Chicago"
Great location! Great room! Great hotel!
"Staff doesn't care"
The hotel itself is good with clean rooms and a decent location, but I have not seen a staff who seemed not care that you were actually a guest in their hotel. This experience made the hotel overpriced and never to be recommended.
"The Sutton Place in Chicago - nice location"
The hotel is nicely located, within walking distance, from the Magnificent Mile. Though views from the hotel we somewhat blocked. You can see a tiny sliver of Lake Michigan, from our "lake view" room. The bathrooms are a bit dated, with chips on some of the faucet fixtures — though the shower head is phenomenal performer.
"Great night"
The Sutton Place Hotel is really charming. It is in a great location, well maintained and has attentive staff. We were pleasantly surprised how comfortable and quiet the rooms are. I highly recommend it.
"The Wonderful Sutton Place Hotel in Chicago"
We love this hotel! Absolutely the nicest staff we've encountered anywhere and a great location.
"Hotel in Chicago - Nice location"
Nice location between Michigan and Rush Street... Very polite staff!
This guest did not leave a comment.
This guest did not leave a comment.
"Sutton Place Chicago-great location, recommend it"
We had a very nice stay. The only thing that was less than perfect was that one window handle was broken. So the window would not seal shut. We mentioned it at the desk, but I think the whole window needs to be replaced so it wasn't an easy fix. Had we not upacked everything before noticing, I would have asked to be moved to another room. You could […] hear the wind howling outside and even with the curtains completely closed, cold air was coming inside. Read more
"The Sutton Place"
A wonderful place to stay in chicago. Great veiws and super rooms. Right in the heart of the Gold Coast!
This guest did not leave a comment.
"Chicago's Sutton Place- my hotel of choice"
As a subscriber to Lyric Opera for over a decade, I have stayed in many fine hotels, and have come to prefer the Sutton Place by far as my first choice and favorite. Everything about it is top drawer- staff, rooms (esp. bathrooms!), service, neighborhood, and sundry intangibles make each stay a delight
"great location"
very wonderful service and employees. i enjoyed this more than any other stays in chicago except it's to cold for me.
eat at Gibsons next door
"great hotel and management"
i felt very comfortable with this hotel and the people that work there, service was excellent from the desk to the guy outside getting you a cab. my only complaint was that chicago is very cold and a windy city, i'm from florida. i will always go to this hotel in the future it has been my favorite over the thirty years i have been going there
"Had a pleasant stay."
This is a nice hotel in a great location if you're in Chicago to luxury shop, in really good neighborhood with lots of restaurants. The staff was very attentive.
"Excellent Stay"
The staff is very pleasant and very customer service oriented. I loved the bathroom. The room was well kept and clean. The room service staff was especially friendly and willing to help out in anyway. Would definitely recommend to anyone looking to stay in a upscale neighborhood hotel.
"fabulous"
The hotel has alot of little extras that mean a lot. The staff was courteous and very helpful. I will continue to stay there for my work assignment in Chicago.
"The Sutton Place Hotel by the Magnificent Mile"
The Sutton Place is showing its age. Bathroom tiles broken, needs painting, generally ok, but considering this is a premium hotel in the Gold Coast I expected more. I was also quite surprised by the $45.00 per night parking charge, 6.00 bottle of complimentary water, ect. If I would have known, I would have made alternate arrangements. I would rather […] pay more for the room and know in advanced than to be charged ridiculously for miscellaneous fees. The location is the great advantage, but there are other excellent hotels in the area. Read more
"great location, comfortable bed, large bathroom"
the location of this hotel was great, parking fees were outrageous so do not arrive with a car -- taxis are cheaper. the room was a cross between the 80's and today. they can spend the money to update a sensor rigged minibar but the tv was from the 50's.... staff was fairly accommodating.
"The Sutton Place, Chicago"
We really enjoyed your hotel!! All the staff was extraordinarily nice and so ....efficient.......LOVE IT!!!! We had always stayed at a Westin before because we are Starwood members, but we will return here again!!!
Sutton place hotel: room hot, no air, no fitted sheets-balls up underneath you, same for mattress pad. A shame for the location is great.
"One Sutton Place Chicago"
We stayed at this location many years ago when it was Le Meridian. It is very close to shopping, and some of the best restaurants are right outside your door!! Great savings on not having to take a taxi!! The staff was exceptionally friendly and helpful, only complaint was that the temp control in the room was in what they called Winter Mode so when […] it was only 45 degrees we could not open a window and the heat was not needed so the room got a bit stuffy. Overall though we would reccomend highly. Read more
"Overrated"
I stayed at this hotel 20 years ago when it was called Le Meriden. The location is great, as well as the service, yet the rooms need a major overhaul. The bathroom has not been renovated since the early 1990's. The room was very dated and needs to be updated. No flatscreens here. The room was too warm and could not be adjusted. I was really disappoined […] for the price. Read more
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