My wife and i stayed for a staycation. This is one of the best 4 star hotels in Chicago. Very nice with king bed, sofa, soaker tub and glassed in rain shower. Service was top notch and decor was up to date. Corner King room.Genuine Hotels.com guest review
Love this place!!! Beautiful hotel. Fabulous staff. Fantastic neighborhood!!!!Genuine Hotels.com guest review
"Great 4 star hotel"
Not five star, but definitely a great four star hotel. For the price you pay, you get a great hotel. The rooms were a tad small but should be fine for anyone. Trendy and modern look.Genuine Hotels.com guest review
We enjoyed our overnight celebrating our 30th wedding anniversary. The staff at the front desk, particularly Gina and Suze, could not have been more kind. We arrived around 3:00 and wanted a little bite, and drinks at the bar. They offered a $20 credit at the bar! Boy was that nice! Later that evening, after retuning from dinner out, we were surprised […] again. A bottle of Prosecco was chilling in our room, with a friendly note wishing us a Happy 30th Anniversary! The Thompson Hotel is really nice, love the renovations! Read moreGenuine Hotels.com guest review
"intrusive housekeeping staff"
I have stayed here before without a complaint. HOWEVER this time it was different. We checked in on Christmas Eve and arrived to our room quite late since we had a family holiday function. (2am) At 9am the staff started knocking to clean our room.. not once, twice or three times ..but 4 times I told them we would be departing by 11am ( checkout is at […] noon). My children were asleep at the time and repeatedly awakened. We left by 11am as planned. Everything else was good as usual. Read moreGenuine Hotels.com guest review
Had to wait over an hour for our room even though it was past check in time. They never called on my cell to say it was ready. Because I booked through a 3rd party site, we were put on the lowest floor overlooking the mechanicals on the roof. Always my experience with hotels.com. Why? Bathroom was long and narrow with not enough towels, one may for […] 3 different areas- like I would drag it from the shower to in front of the sink? Less than enthusiastic about returning. Read moreGenuine Hotels.com guest review
"Chicago's Golden Coast"
The only place I will stay in Chicago. Top to bottom The Thompson Hotel continues to impress me each time i stay there. Nico isn't a half bad restaurant either. Enjoy.Genuine Hotels.com guest review
I love this hotel. This was my second stay and I will be back because of the great staff and attractive surroundings. A fun vibe, too. Also, they welcome dogs whole heartily!Genuine Hotels.com guest review
"Definitely staying here on our next visit!"
We have stayed at multiple other hotels in Chicago (theWit, Public, Sofitel, Kimpton, etc.) but after this visit we would return to the Thompson. The location is great, the rooms were comfortable, WIFI was free, but what really sold us was the service. Unlike the other hotels, the Thompson trains its staff to be friendly, welcoming, and helpful. When […] our shower needed a minor repair, engineering was there in a flash. And the restaurant, Noci, was terrific. Read moreGenuine Hotels.com guest review
"amazing hotel and staff"
We dedcided to stay here after making thanksgiving reservations at Nico Osteria. We could not have had a better experience! At the last minute we had no one to care for our dog. Amber in reservations was so accommodating, she was very thorough in making sure that she was giving me the correct information on their pet policy. It turns out they don't […] charge you anything to bring your dog, unless of course there is damage to the room or there is a noise complaint. The staff was so nice and friendly and the room was spectacular. Very modern and very clean. Since my husband has work for a hotel for the last 7 years we are very particular about the hotels we stay in. We will definitely be stay here again. Read moreGenuine Hotels.com guest review
Great Gold Coast option - homey feel but still a cool vibe - great bar and restaurantGenuine Hotels.com guest review
"Loved the Thompson Chicago"
My brief stay at the Thompson Chicago was outstanding. All the staff I encountered with extremely friendly and helpful and the hotel itself was hip and trendy. I loved my bathroom with the spacious shower, and the lobby area was really inviting. I even ran into a famous celebrity who was checking in while I was on my way out. I'm planning to bring my […] wife back for a visit. Read moreGenuine Hotels.com guest review
"Delightful and welcoming."
Lovely. Everything about this hotel is wonderful. High recommend.Genuine Hotels.com guest review
Room was gorgeous, amazing bath tub. Lobby and bar are insanely stylish and beautiful. Everyone was very friendly and efficient from the desk to the bar tenders. Exceeded all expectations.Genuine Hotels.com guest review
"Right Where You Want to Be!"
Very accomodating, excellent locationGenuine Hotels.com guest review
"What a find!"
Comfortable, quiet, and well-maintained room. Great bar. Great check-in staff (John helped us - he was super). Wonderful location close to everything (without being in the ridiculous thick of it). Would definitely stay there again!Genuine Hotels.com guest review
"A hidden gem!"
This hotel was one of the best we have ever stayed at. The king corner room was spacious, clean, and the bathroom was so luxurious. The staff was exceptional, the Nico restaurant has delicious food, and the lounge in the lobby was a nice place to wind down and have a drink. The gym was small but had all the necessities for a quick workout. For the price, […] I definitely believe this hotel was more than worth it. And the high end designer boutiques are just around the corner. The hotel has a great location, with tons of great restaraunts. Overall, very classy with a more mature feel to the crowd of people that visit. Read moreGenuine Hotels.com guest review
Visited Chicago for a long weekend with husband and 2 year old. The hotel staff were amazing - friendly and welcoming yet still utterly professional. We ate in the hotel the following morning and the waiter, sensing an imminent hungry toddler meltdown, magically produced a pastry. It may of been a small gesture but it's the small gestures that take […] a hotel stay to the next level. Thats what we experienced - small gestures, great service, tasteful ambience and fantastic lake views. Read moreGenuine Hotels.com guest review
My stay began with a truly warm welcome from the Hotel's parking valet, Verdel. He always has a smile and a friendly word and leaves you smiling too. All the staff were helpful and kind, from offering to store luggage until my room was ready to helping me figure out how to get on the internet to figuring out driving directions to places I was trying […] to visit. The room was large and pretty, the bed firm with a pillow top that made it very comfy. The bath had a huge shower with a great Rainfall showerhead and the special magnifying make-up mirror I always appreciate. The location is right on Rush St. with tons of good restaurants and an easy walk to the Miracle Mile for shopping. I will definitely stay here again. Read moreGenuine Hotels.com guest review
"Trendy and classy hotel in great location!"
Overall the hotel is great. The rooms were trendy and very well designed! Loved the boutiquey feel but still maintaining a luxurious and classy feeling. You can tell from the elevator and windows it was an older hotel they refurbished. They did a great job though with what they were working with. (the only reason I gave the hotel condition a 4/5). The […] service was good except the bartender intentionally tried to over charge us (by $100) thinking we were drunk and didn't notice. The bellmen/doormen were great as well. I would definitely stay here again but will be sure to keep an eye on my bar tab! Read moreGenuine Hotels.com guest review
"trendy and chic"
AMAZING service, décor, bar, restaurant. All around a definite 10.Genuine Hotels.com guest review
Very chic... Great Location...must stay if your in Chicago...only a couple of blocks from everythingGenuine Hotels.com guest review
"Great addition to the Chicago hotel choices"
The newly renovated hotel is perfectly located for walking and dining. Rooms are beautifully appointed and comfortable. Highly recommended assuming a decent price point, but rates do get quite high at times. For an upscale experience that isn't stuffy do try.Genuine Expedia guest review
"My new favorite city!"
Awesome! Great hotel, great city, and were treated like royalty. We asked for a room up high and they gave us the penthouse level.Genuine Hotels.com guest review
"7 Year Anniversary"
We had an in-town anniversary, everything and everyone treated us great. They upgraded us to a penthouse, which was greatly appreciated by my wife! Great staff, great location!Genuine Hotels.com guest review
"Boutique hotel in downtown Chicago"
Trendy and conveniently located. Nice restaurant on the property.Genuine Expedia guest review
Booked and checked in within 20 minutes. The staff was delightful and the room was spectacular. Really comfy bed, beautifully designed bathroom and CO Bigelow product. Grab a cocktail at their bar.Genuine Expedia guest review
Hotel very vibrant. Loved Nico restaurant . Worrh the price!Genuine Expedia guest review
Great place in the heart do the city. Loved it.Genuine Hotels.com guest review
"Loved this hotel!"
We made reservations to eat at Nico Osteria, which is in this hotel. I made overnight reservations because of this. We loved every aspect of The hotel- clean, great service, trendy, beautiful rooms, awesome bar area & restaurant was fantastic! Will stay again!!!Genuine Hotels.com guest review
"Great Chicago Hotel"
The Hotel was great in all respects. And don't miss eating at Nico in the lobby!Genuine Hotels.com guest review
"YOU ARE IN FOR A TREAT"
Everything about our hotel, The Thompson, was perfect. Wonderful knowledgeable staff and concierge. Always smiling and asking about our stay. Location, location, location! Beautiful Gold Coast of Chicago offering restaurants, residential area and stores and Lake Michigan within walking distance. The hotel had all the amenities, including WIFI, a good […] hair dryer, slippers, ironing board and bathroom supplies. Read moreGenuine Hotels.com guest review
"Thin Doors = Poor Sleep"
The rooms were well styled, the bathrooms were spotless, the staff was kind and helpful, and the location was amazing! However, we slept very poorly due to extremely poor sound insulation by the room door. We could hear every conversation in the hallway, and especially heard every single door slam. The doors are rigged to close softly but slam closed […] at the last 4-6 inches. We slept with the soft decadent pillows wrapped around our ears all night. Bring ear plugs or a sound machine! Read moreGenuine Hotels.com guest review
"Excellent business hotel"
A colleague introduced me to the Thomson, and it was a wonderful surprise. It's very conveniently located for business, but also in a neighborhood that's bustling in the evening. The restaurant was excellent, and the accommodation ver comfortable and "cool." I will definitely stay there againGenuine Hotels.com guest review
"Room was disgusting"
I was very disappointed in the cleanliness of our room. I would expect much greater attention to detail, however, there were spiderwebs visible directly above the bed. There was hair on the bathroom floor, and finger nail clippings on the floor in foyer.Genuine Hotels.com guest review
"Excellent Management - beautiful property"
the management at this property is clearly excellent as this property runs perfectly! great interiors, décor and comfortable stay...everything perfect location, convenience - recommend it anytime!Genuine Hotels.com guest review
"New Thompson Chicago lives up to Thompson name"
Beautiful hotel, spacious rooms. I got one with a view of the lake and laid in bed watching the sun rise. Was at the hotel for less than 12 hours, so can't comment on much, but it is Thompson-eque. LOVE the bathrooms. Only slightly negative comment is about the fitness center. It is spacious and has nice views, but the equipment does not seem new or […] top of the line as I'd expect from Thompson. Also, there isn't much cardio equipment - only 3 treadmills. Read moreGenuine Expedia guest review
"Great location, worth a try"
The newly opened Thompson is well located and convenient to many neighborhood restaurants. European in feel and extremely comfortable. Rooms are somewhat generous in size but not large by some standards. This property is worth a try but not if you are wanting a truly luxury experience.Genuine Expedia guest review
"Excellent location & vibe"
Loved this hotel and will definitely stay here again next time travel brings me to Chicago. The location is great - right off Rush so easy walking access to restaurants and shopping. The staff was extremely welcoming and helpful. My room was huge and very comfortable. My only regret is that I didn't get to stay longer.Genuine Hotels.com guest review
"Great place, Great Location and Great Staff"
The Thompson facilities and especially the rooms were beautiful, comfortable and reasonable in cost taking into count the value and location. First time I stayed there and will be back. Great evening opportunities in easy walking distance. And easy walk or cab ride to the other great Chicago opportunities.Genuine Hotels.com guest review
"Great location and service"
We had a great stay. Love the way it looks now. Used to stay at Sutton Place often.Genuine Hotels.com guest review
"Spendy but a great place"
would love to stay there again, not sure if my T&E can handle itGenuine Hotels.com guest review
Pretentious front desk staff.Genuine Hotels.com guest review
wanted a nice, centrally located hotel with a "newer" vibe; very pleased with the ThompsonGenuine Expedia guest review
"Location can't be beat"
Great location for restaurants, night life and taking scenic walks through the neighborhood and park. I highly recommend Thompson Chicago!Genuine Hotels.com guest review
"Great room, great staff, great time."
Hotel is very nice. Would gladly choose this hotel again.Genuine Expedia guest review
Great location for shopping, dining, & getting to parks, museums, & other tourist sites. We were there with our two kids (young teenagers) and it was a great spot for all of us. Clean & comfortable rooms, friendly staff, & great service. A true gem. The only downside is expensive parking - the same as all downtown hotels.Genuine Hotels.com guest review
"Pro: Great location and Value Con: Needs work."
1) Ice not available unless you request it by phone=delay and tip shouldn't be needed. 2) Business center on 4th floor is a joke with one computer on top of a cabinet and a printer nearby, all with no privacy or attendant. 3) Details for using shower at check in should not be necessary. Operation should be intuitive.(4) Jr. Suite is too small=Bathroom […] toilet needs to be enclosed and glass on entrance door needs to be replaced with non- see thru all wooden door. Also a warm rug for the Bathroom floor and a heat lamp would make the small room with one sink nicer. 5) The mini bar inspector kept knocking on the door everyday with his clip board while we were in the room. Can that annoyance be stopped ? A chest of drawers would have been helpful also. It's all in the details and presentation! Read moreGenuine Hotels.com guest review
"Small rooms for huge price"
Loud air conditioner & overpriced, but yummy room service. Bathroom vanity is too small to set your travel toiletries down. Amazing view & location! Enjoyed the chic ecor and very comfortable bed that really needed a top sheet.Genuine Hotels.com guest review
Clean. Quiet. Comfortable bed. Upscale neighborhood. I don't consider Chicago to be a walking city so the Thompson provided all the above at an affordable rate. You're going to take a cab, train or long walk to any of your destinations so you may as well stay in a nice place. Intelligentsia coffee for room service then out for the day! Nice area for […] window shopping. The real gems of Chicago are in the boroughs so if you're gonna stay downtown it's going to be hard to beat the value at Thompson. Read moreGenuine Hotels.com guest review
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