"Location can't be beat"
Great location for restaurants, night life and taking scenic walks through the neighborhood and park. I highly recommend Thompson Chicago!Genuine Hotels.com guest review
Great location for shopping, dining, & getting to parks, museums, & other tourist sites. We were there with our two kids (young teenagers) and it was a great spot for all of us. Clean & comfortable rooms, friendly staff, & great service. A true gem. The only downside is expensive parking - the same as all downtown hotels.Genuine Hotels.com guest review
"Pro: Great location and Value Con: Needs work."
1) Ice not available unless you request it by phone=delay and tip shouldn't be needed. 2) Business center on 4th floor is a joke with one computer on top of a cabinet and a printer nearby, all with no privacy or attendant. 3) Details for using shower at check in should not be necessary. Operation should be intuitive.(4) Jr. Suite is too small=Bathroom […] toilet needs to be enclosed and glass on entrance door needs to be replaced with non- see thru all wooden door. Also a warm rug for the Bathroom floor and a heat lamp would make the small room with one sink nicer. 5) The mini bar inspector kept knocking on the door everyday with his clip board while we were in the room. Can that annoyance be stopped ? A chest of drawers would have been helpful also. It's all in the details and presentation! Read moreGenuine Hotels.com guest review
"Small rooms for huge price"
Loud air conditioner & overpriced, but yummy room service. Bathroom vanity is too small to set your travel toiletries down. Amazing view & location! Enjoyed the chic ecor and very comfortable bed that really needed a top sheet.Genuine Hotels.com guest review
Clean. Quiet. Comfortable bed. Upscale neighborhood. I don't consider Chicago to be a walking city so the Thompson provided all the above at an affordable rate. You're going to take a cab, train or long walk to any of your destinations so you may as well stay in a nice place. Intelligentsia coffee for room service then out for the day! Nice area for […] window shopping. The real gems of Chicago are in the boroughs so if you're gonna stay downtown it's going to be hard to beat the value at Thompson. Read moreGenuine Hotels.com guest review
Can't beat the atmosphere in the summer. I will be back again!Genuine Hotels.com guest review
"Fantastic hotel in the best location"
Everything was perfect, with one exception. Stylish property, in a perfect location. Superb restaurant. Very helpful and well trained staff. Large, well appointed room. Fun bathroom. The one miss was the lack of turn-down service, which is a standard at this (and lower) price point.Genuine Hotels.com guest review
Great location, close to great shopping, restaurants and the lake. Nice size room and great design and art.Genuine Hotels.com guest review
"Great Stay in the Gold Coast"
Awesome hotel right in the hart of the Gold Coast. Everything is brand new - bathrooms are awesome as well as beds in the room. Lobby has a very fun bar and there are literally 30-40 bars and top notch restaurant within a 1 block walking distance. Highly recommended!Genuine Hotels.com guest review
Loved it and smelled great!Genuine Hotels.com guest review
Great except for the outragious parkingGenuine Hotels.com guest review
I spent 2 night here with a group of our friends. The entire staff were wonderful, professional, courtesy, and very helpful. I would definitely recommend this hotel & would stay again.Genuine Hotels.com guest review
Love Chicago in the summertime! This is such a convenient location for eating, drinks, and shopping.Genuine Hotels.com guest review
My husband and i really enjoyed our stay at the Thompson, the staff were very pleasant, and the rooms and hotel were nicely decorated in a contemporary flair, the only problem is that i would have preferred having a coffee maker in my room and an ice machine on the floor. But overall "excellent"Genuine Hotels.com guest review
Loved the Thompson Chicago. The beds were incredibly comfortable. We slept like babies every night.Genuine Hotels.com guest review
"Night at the Thompson"
Great location to Chicago's shopping and nightlife. Tastefully modern hotel with a wonderful restaurant (not owned by hotel) that is attached. Very clean and updated. Would recommend for travel or business stay.Genuine Hotels.com guest review
The rooms are very well appropriated, clean and inviting. The staff is exemplary and my stay was full of subtle considerations that left a hugely favorable impression of the hotel. It is located in a nest of great Gold Coast restaurants and retail stores. Every corner has ample foot traffic and is a great place to watch people. I highly recommend the […] hotel and the area. Read moreGenuine Hotels.com guest review
Awesome experience in every way!!!!!Genuine Hotels.com guest review
I loved the Thompson and will definitely stay there again. Very nice, comfortable rooms - excellent, friendly staff - GREAT location for shopping and lots of restaurants/bars in area. Minor issue was service at breakfast in the restaurant - asked three times (two different people) for iced tea that never arrived - couple next to me also had issues with […] their order. Definitely not a knock-out factor with a pancake house right across the street :o). Read moreGenuine Hotels.com guest review
"where is the bed sheet?"
I prefer small hotels convenient to everything and this met all requirements. Staff is fabulous with the number one rated concierge in Chicago. The Nicco restaurant was the best meal that I have ever had! The employees are so helpful and kind. The comfy bed has a white fluffy duvet with cover but no separate top sheet. I know it saves laundry and environment […] but seemed strange. Nice Fitness center but missing all of the 8 and 10 pound weights. I would stay there again for the people and location. Read moreGenuine Hotels.com guest review
Small but comfortable roomGenuine Hotels.com guest review
"Incredible luxury and service"
I stayed here for my 34th wedding anniversary. We were treated so well! The staff is incredibly accommodating and attentive. The rooms are unique and modern. The whole hotel is beautiful, and I highly recommend the area--tons of places to eat, grab a drink, shop, etc.Genuine Hotels.com guest review
"No self serve convenience"
This is a very nice looking and comfortable hotel, that being said the little conveniences like self serve ice machines and in room coffee are absent. If you want coffee, you must pay an exorbitant room service fee. If you want ice you must call and have it delivered. I couldn't escape the feeling of being expected to tip every time I turned around […] or walked through the door. Also, the rainfall showers are nice but a tub was missed. I felt that I was walking back through soap and filth when exiting the shower as none of the water was contained. This is a very modern property but old time convenience is lost. Read moreGenuine Hotels.com guest review
"I think I'm in love!!"
We were driving across the country so we stayed in about 7 different cities on our journey and this hotel by far blew us away!!! It didn't hurt that they upgraded our room but I loved everything about the room. The employees went over the top to make us feel welcome in their hotel!!! I honestly would like to live in this hotel!! The area was super cute […] and very close to the lake and miracle mile. Love, love, love. Read moreGenuine Hotels.com guest review
Could not have asked for better--except for restaurant, which was overpriced and the food was just fair--not worth the money!Genuine Expedia guest review
"Outstanding Service, Beautiful Hotel, Great Food"
I loved the Thompson Hotel, from the moment I stepped out of my taxi, the door man, Garry, was fantastic! Then I walked into the hotel, and I was so happy to see the beautiful decor and the smiling staff everywhere I turned. At check in, I was upgraded to a suite, a corner suite in a high floor as I like, the bed sheets were soft, the pillows very […] comfy, and the room was beautiful. Osteria Nico and their bar downstairs is excellent, the bartenders were very friendly and knowledgable, the food exquisite! The Thompson Hotel is my new favorite hotel in Chicago from now on! Read moreGenuine Expedia guest review
"Rush Street Hotel"
Beautiful Hotel in a beautiful area. Right on Rush Street, steps away from Michigan Ave. Eat at Nico while you are there. Amazing food!Genuine Expedia guest review
Everything about this places is A+, the location, style, and service.Genuine Hotels.com guest review
"Great location with a view"
Great hotel with friendly helpful staff. Room has floor to ceiling windows which made the views great.Genuine Expedia guest review
"very nice and close to the action"
The Thompson was much better then we expected. We choose this hotel for the location and price. In my opinion it was just as good as the more expensive hotels and location was perfect. Just what you would expect from a fine boutique hotel. Only one exception, below par paper and toiletry products.In fact the toilet paper you would expect to find in […] the restroom at Walmart. I know, we bring our own toiletries with us but you would expect better. Other then that, everything else was perfect. Read moreGenuine Expedia guest review
"Great hotel in heart of the Gold Coast area"
We upgraded to a corner room with a view of the lake and were very pleased with it. The room was modern and spacious and we loved the floor-to-ceiling glass which made for great views of the lake and the surrounding buildings. The lake view is not unobstructed, with one other building in the line of view, but definitely more than a sliver of a view […] . Read moreGenuine Expedia guest review
"Clean & Modern in Excellent Location"
During this trip to Chicago a large medical conference resulted in low supply & high demand for hotel rooms, which forced all room prices in town up ridiculously. That said, despite overpaying, my stay at the Thompson was otherwise excellent. The hotel is located centrally in Gold Coast district of town, within walking distance of many nice restaurants, […] cafes, & bars. While I'm not into shopping, most of the high-end stores are also a short stroll away. The lobby is nice, the rooms are clean, & the staff (including concierge) was friendly & helpful. Read moreGenuine Hotels.com guest review
Great location near Oak Street Beach and Gold Coast restaurants, interesting interior design, helpful friendly staff.Genuine Expedia guest review
Pros: Cannot beat the location, very attentive staff, rooms are tastefully done and very comfortable, boutique style of hotel is pleasing and trendy, Extremely clean and well taken care of property. Quiet despite it's location. Other Notes: Beds only feature a duvet/bedspread with no top sheet, which some may not like. Restaurant attached to the hotel […] is pricey so if you're looking for a more casual option there are many within walking distance. Overall this is a GREAT property and would not hesitate staying here again or recommending to my friends and family. Thumbs up! Read moreGenuine Hotels.com guest review
"Great location and staff!"
Loved this great boutique hotel in the middle of the Gold Coast action. Steps away from many excellent restaurants and bars. Great modern rooms matched by uber-friendly staff. Only minor downside is no coffee in the room.Genuine Hotels.com guest review
"Great hotel!! Highly recommended!"
We loved our stay at the Thompson! Great location, cool and comfortable rooms and the staff was very attentive. We didn't hit the attached bar or restaurant but both were hopping!Genuine Hotels.com guest review
"Fantastic staff; Amazing Room"
I booked the Thompson Hotel for the night of my engagement and the staff and concierge were incredible helping me get everything set up and prepared for the night. I can't thank them enough for the little extras that helped make the night even better than it already was. I highly, highly recommend the Thompson for any special occasion.Genuine Expedia guest review
"Great Hotel/Staff, Broken Shower System"
The hotel was great overall however the showers which are obviously one of the most important parts of a stay in a hotel are inconvenient. You have to press a button to turn the hot water up but unfortunately for me the one in my room was broken which I didn't realize until 7AM the next morning. Anyhow the system is outdated and uselessly called scold […] control or something silly which appeared to be code for outdated system that the owners don't want to update. I also stayed with 3 others who booked their stays online and we all ended up in rooms directly by the elevator door which we concluded must be the less desirable rooms hence the cheaper rates because of the noise from the elevators, etc. Outside of those two items the hotel was a great hotel and in a convenient location. Read moreGenuine Hotels.com guest review
Very friendly staff. Comfortable bed. Great location.Genuine Expedia guest review
"Restaurant , bars,lakefront best of everything!"
Fun fun fun great time in Chi town,walking distance to lakefront and shopping great views from our corner room at the hotel great recommendation from valets cab service ready when neededGenuine Expedia guest review
"Nice luxury boutique-style hotel"
Love the decoration!Genuine Hotels.com guest review
"Great hotel and location"
Wonderful location in the center of Chicago. Beautiful rooms, views. Lobby bar was great.Genuine Expedia guest review
Great hotel with excellent service. You can't find a better location, and we even had a Bill & Guillianna sighting.Genuine Hotels.com guest review
"Perfect hotel for Business trip"
Amazing location of the hotel provides with a great choice of wonderful restaurants in the area. Very nice little walk takes you to the best shops. The bar and restaurant in Thompson Hotel not only have amazing menus but also very welcoming, friendly and pleasant personnel. I'm definitely staying in this hotel next time I'm in Chicago!Genuine Expedia guest review
Great stay at a clean hotel with good staff. Great location close to Mag mile and other shopping and restaraunts.Genuine Expedia guest review
First class location and a cool vibe without being "too full of itself." Nico restaurant (on location) was wonderful food and service. The room was spacious, quiet and the bed was one of the most comfortable I've ever slept on. I would recommend this hotel to anyone who's looking for a great, low key spot. It's in a great part of town for rubbing shoulders […] with the "beautiful people" of Chicago. Read moreGenuine Hotels.com guest review
"Great hotel, premier location, amazing beds"
Everything was top notch. The beds were terrific! One downside is that the Valet parking overnight is quite pricey. Valet left cellphone in our rental car which delayed our departure exiting the city.Genuine Hotels.com guest review
wonderful!!Genuine Hotels.com guest review
"No better place to stay in Chicago"
Everything is perfect. Room is spotless. Location couldn't be better. Service is impeccable.Genuine Hotels.com guest review
I absolutely love this hotel. It was comfortable, trendy and very clean. The staff was polite and it was in a great location. I will definitely stay here again.Genuine Expedia guest review
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