From the moment we arrived, the staff was AWESOME! Every time we passed the concierge and front desk, we were greeted by name! The room was beautiful, and we enjoyed every minute of our stay! Looking forward to our next mini-getaway there!Genuine Hotels.com guest review
"Bad start turned around beautifully."
our trip to the Thompson did not start on well as we had booked two rooms through Hotels.com, had confirmed two rooms thru the hotels reservation system and then when we arrived they only had one room reserved. The manager quickly stepped in and provided us with a second room, but it's not fun to start an anniversary weekend in crisis mode. That was […] the negative of our trip. This hotel is smack in the middle of a great Chicago hot spot called the Viagra Triangle, tons of fab restaurants within easy walking distance. Room was decorated beautifully, very clean, great showers. We Are definitely coming back. Read moreGenuine Hotels.com guest review
"Felt Like a Rockstar"
Beautiful room with a beautiful view and all of the amenities that you need. I would definitely stay at this hotel again and would recommend it to my family and friends. The only minor flaw was the water pressure (of the rainshower shower head) was not as "robust" as I would have liked however, I think that sometimes happens with that type of shower […] head. The shower area itself is spacious and nice. Read moreGenuine Hotels.com guest review
"Thompson Hotel was the best hotel I've ever stayed"
Amazing. Beautiful location and the room was gorgeous. The only thing was they didn't get our breakfast menu for two nights we were there. Besides that? I'm doing the Thompson every time I get a chanceGenuine Hotels.com guest review
"Great food, great hotel, great location."
great except for broken elevator. Top notch food and room.Genuine Hotels.com guest review
Loved this hotel. Visit Chicago often and always check this hotel for availability/price first. Unfortunately I didn't have a great experience at Nico. I was eating alone and they really didn't want to deal with a single. Tried to put me in the lounge even though I requested a table. And the waitress wasn't very knowledgeable/helpful or attentive. Won't […] eat there again. Read moreGenuine Hotels.com guest review
"Perfect Wedding Day Stay"
I stayed at this hotel for my wedding day and night. It was beautiful, and the views of the city were amazing. Everything was taken care of, and it was the very highest level of service.Genuine Hotels.com guest review
"Best Hotel Ever!"
My husband and I had went to Chicago for a week. This is the best hotel we have ever stayed at. The staff was super friendly and the rooms were clean and comfortable. We want to go back again when it's warmer weather and we will definitely be staying here again!Genuine Hotels.com guest review
"City Living at its best"
Fantastic few nights in the city! The room was spectacular, service was spot on and not an improvement needed.Genuine Hotels.com guest review
"Great hotel... with an asterix"
I really enjoyed this hotel - large, modern rooms. Nice rain shower. Great restaurant and solid service. Its exactly the kind of hotel I like. The only problem was that at 2:30am I started getting these annoying bursts of noise from behind the heating unit, every minute or so. They woke me up and the only way to stop them was to turn the heating unit […] off, which turned out to be a pretty bad idea at -10 degrees. So I actually only slept a couple of hours. I'm still giving the hotel high marks because I have to assume I just got very unlucky with my room... Read moreGenuine Hotels.com guest review
"Quality of service"
Wonderful place to stay.Genuine Hotels.com guest review
Surprisingly good experience from hotel we never heard about before Room felt very new and very clean, friendly stuff, great location, restaurant is vey goodGenuine Hotels.com guest review
"Doesn't get any better..."
Fabulous location. Incredible view Extremely clean and stylish. Will seek out other Thompson hotels after this experience.Genuine Hotels.com guest review
"enjoyed my stay"
It was great but the velvet parking was to expensive.Genuine Hotels.com guest review
Love this hotel! Always stay here when I go to Chicago, which is every 90 days. Everything is fantastic...Service, room, food & location!!Genuine Hotels.com guest review
"Hotel with nice decor downtown"
Lake view rooms with beautiful decor and friendly staff.Genuine Expedia guest review
"A super bargain if you want a hip hotel in Chicag"
This was about as fine as a hotel I have stayed at in a long time. Would say that the staff was great, my room was super clean, the gym was good and the restaurant wonderful. A super bargain if you want a hip hotel in Chicago.Genuine Hotels.com guest review
"great Hotel close to Everything"
Hotel was great perfect location walking distance to some of best resturants shopping and great people watching definetly would recomend never had to even move car Great spot for weekend GetawayGenuine Expedia guest review
One of the best hotels I have ever stayed in. From the beautiful entrance to the amazing rooms, I don't have one bad thing to say! The Thompson is where it's at! Awesome location, food, and the junior suite was like a penthouse. Will return!Genuine Expedia guest review
My wife and i stayed for a staycation. This is one of the best 4 star hotels in Chicago. Very nice with king bed, sofa, soaker tub and glassed in rain shower. Service was top notch and decor was up to date. Corner King room.Genuine Hotels.com guest review
i hope the impropve the management. if you want a internet connection you need pay, just crazy .Genuine Expedia guest review
Love this place!!! Beautiful hotel. Fabulous staff. Fantastic neighborhood!!!!Genuine Hotels.com guest review
"Great 4 star hotel"
Not five star, but definitely a great four star hotel. For the price you pay, you get a great hotel. The rooms were a tad small but should be fine for anyone. Trendy and modern look.Genuine Hotels.com guest review
We enjoyed our overnight celebrating our 30th wedding anniversary. The staff at the front desk, particularly Gina and Suze, could not have been more kind. We arrived around 3:00 and wanted a little bite, and drinks at the bar. They offered a $20 credit at the bar! Boy was that nice! Later that evening, after retuning from dinner out, we were surprised […] again. A bottle of Prosecco was chilling in our room, with a friendly note wishing us a Happy 30th Anniversary! The Thompson Hotel is really nice, love the renovations! Read moreGenuine Hotels.com guest review
"Great location; home of Nico Osteria"
Convenient luxury with the awesome restaurant noted in Esquire magazine, Nico Osteria. Friendly, helpful staff, beautiful interior and great workout facility. Dog friendly. Could not ask for more!Genuine Expedia guest review
"intrusive housekeeping staff"
I have stayed here before without a complaint. HOWEVER this time it was different. We checked in on Christmas Eve and arrived to our room quite late since we had a family holiday function. (2am) At 9am the staff started knocking to clean our room.. not once, twice or three times ..but 4 times I told them we would be departing by 11am ( checkout is at […] noon). My children were asleep at the time and repeatedly awakened. We left by 11am as planned. Everything else was good as usual. Read moreGenuine Hotels.com guest review
Great staff. Especially front door men. Nice remodeling of rooms.Genuine Expedia guest review
Had to wait over an hour for our room even though it was past check in time. They never called on my cell to say it was ready. Because I booked through a 3rd party site, we were put on the lowest floor overlooking the mechanicals on the roof. Always my experience with hotels.com. Why? Bathroom was long and narrow with not enough towels, one may for […] 3 different areas- like I would drag it from the shower to in front of the sink? Less than enthusiastic about returning. Read moreGenuine Hotels.com guest review
"Chicago's Golden Coast"
The only place I will stay in Chicago. Top to bottom The Thompson Hotel continues to impress me each time i stay there. Nico isn't a half bad restaurant either. Enjoy.Genuine Hotels.com guest review
"Beautiful modern cozy hotel"
From check in to check out, we had a great experience! Door men were so warm and friendly and the Reception staff couldn't help enough! We got a corner room on the 20th floor...the view was amazing...and the room was more than big enough! Located in close proximity to Magnificent Mile, we were able to shop, sight see and relax. Loved it!!Genuine Expedia guest review
The hotel was fantastic!! I really enjoyed our room. Beware room service has a delivery charge!Genuine Expedia guest review
Thompson is my new favorite hotel in Chicago! The location cannot be beat. Steps away from bars, shopping, and awesome restaurants. The hotel staff were friendly and attentive. This property is hip and stylish yet warm and inviting. Can't wait to stay there again!Genuine Expedia guest review
"Great Location and Cozy"
Loved this hotel. Friendly staff, cozy rooms and hip lobby and bar.Genuine Expedia guest review
I love this hotel. This was my second stay and I will be back because of the great staff and attractive surroundings. A fun vibe, too. Also, they welcome dogs whole heartily!Genuine Hotels.com guest review
"The Thompson is a fabulous property!"
The location of The Thompson is in a premier location; steps to Michigan Avenue, a quick walk to Lincoln Park and the shopping and restaurants within walking distance make this a destination spot. The renovation is wonderful and the staff, warm and welcoming.Genuine Expedia guest review
"Definitely staying here on our next visit!"
We have stayed at multiple other hotels in Chicago (theWit, Public, Sofitel, Kimpton, etc.) but after this visit we would return to the Thompson. The location is great, the rooms were comfortable, WIFI was free, but what really sold us was the service. Unlike the other hotels, the Thompson trains its staff to be friendly, welcoming, and helpful. When […] our shower needed a minor repair, engineering was there in a flash. And the restaurant, Noci, was terrific. Read moreGenuine Hotels.com guest review
I've stayed at the Thompson two times in the last 2 months. The rooms are quiet, clean, comfortable and well designed. Staff is very friendly!Genuine Expedia guest review
"amazing hotel and staff"
We dedcided to stay here after making thanksgiving reservations at Nico Osteria. We could not have had a better experience! At the last minute we had no one to care for our dog. Amber in reservations was so accommodating, she was very thorough in making sure that she was giving me the correct information on their pet policy. It turns out they don't […] charge you anything to bring your dog, unless of course there is damage to the room or there is a noise complaint. The staff was so nice and friendly and the room was spectacular. Very modern and very clean. Since my husband has work for a hotel for the last 7 years we are very particular about the hotels we stay in. We will definitely be stay here again. Read moreGenuine Hotels.com guest review
"Location & Staff excellent"
Very nice one of the best boutique hotel group, Chicago is a standout unitGenuine Expedia guest review
Great Gold Coast option - homey feel but still a cool vibe - great bar and restaurantGenuine Hotels.com guest review
"Loved the Thompson Chicago"
My brief stay at the Thompson Chicago was outstanding. All the staff I encountered with extremely friendly and helpful and the hotel itself was hip and trendy. I loved my bathroom with the spacious shower, and the lobby area was really inviting. I even ran into a famous celebrity who was checking in while I was on my way out. I'm planning to bring my […] wife back for a visit. Read moreGenuine Hotels.com guest review
hotel staff friendly, polite, helpful. room comfortable and bathroom shower was amazing.Genuine Expedia guest review
Very Nice place, rooms, resturant and bar were great and it is near lots of resturants and shopping,Genuine Expedia guest review
"Nice hotel close to shopping and restaurants"
Checked in easily and quickly. Room was ready for check in before 3pm posted check in time. Nice. Doormen and valets were really helpful. I asked for my car to be ready at 6:15pm and it was waiting out front for me at that time. The hotel was clean, and nicely decorated. I'd stay here again.Genuine Expedia guest review
"Delightful and welcoming."
Lovely. Everything about this hotel is wonderful. High recommend.Genuine Hotels.com guest review
Room was gorgeous, amazing bath tub. Lobby and bar are insanely stylish and beautiful. Everyone was very friendly and efficient from the desk to the bar tenders. Exceeded all expectations.Genuine Hotels.com guest review
"Staff of Thompson Great! Expedia not so good!"
The staff of the Thompson were really Great to deal with. Rode Cujetinovic, Director of Revenue when above and beyond to help us correct the huge mistake the Expedia made with our reservations. THANK YOU! Rode you saved the day.Genuine Expedia guest review
"Right Where You Want to Be!"
Very accomodating, excellent locationGenuine Hotels.com guest review
"What a find!"
Comfortable, quiet, and well-maintained room. Great bar. Great check-in staff (John helped us - he was super). Wonderful location close to everything (without being in the ridiculous thick of it). Would definitely stay there again!Genuine Hotels.com guest review
"A hidden gem!"
This hotel was one of the best we have ever stayed at. The king corner room was spacious, clean, and the bathroom was so luxurious. The staff was exceptional, the Nico restaurant has delicious food, and the lounge in the lobby was a nice place to wind down and have a drink. The gym was small but had all the necessities for a quick workout. For the price, […] I definitely believe this hotel was more than worth it. And the high end designer boutiques are just around the corner. The hotel has a great location, with tons of great restaraunts. Overall, very classy with a more mature feel to the crowd of people that visit. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )