"Nice hotel. Clean rooms."
We had a great stay at the westin hotel. It is close to the strip and an easy walk to Ballys and/or Harrah's. Rooms were nice, spacious and comfy bed. Restroom was very clean and we had really good water pressure in shower. Starbucks in lobby is a full size Starbucks. They were open 24/7 and they made my coffee perfect. We only ate at the reasturant […] once but it was really good. They had a small breakfast buffet that was yummy with fruit/bagels/biscuits and gravy/eggs Benedict/waffles/bacon/sausage/ham/potatoes/eggs and more. It was $20 and we liked it. We did pretty good in the casino downstairs. It was small and we played to kill time. We won $120 on slots in about 30min. All the staff was very friendly and we had no issues. Dog friendly. Would stay here again. Read moreGenuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Thank you for sharing your impressions with us. It is truly wonderful to learn that you experienced a great stay and enjoyed the breakfast buffet so much. Congratulations on your winnings; please visit us again soon.
"Loved this hotel. So covenient to the strip."
Friendly, clean, and great beds. Loved the concierge service.Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa At the Westin Las Vegas Hotel - Casino and Spa, we genuinely aim to provide our guests with the best experience possible. Thank you for letting us know how much you loved our hotel and staff members. We're thrilled you had an enjoyable stay and hope to see you again soon.
"Hidden "facility fee""
After a long day of driving, we checked in the hotel only to have them let us know that there was a mandatory $21 "facility fee" for use of the pool, workout room and happy hour food and drinks. We got to the Happy Hour to find it in the showroom with only theater seating. There was a limit of 2 drinks and the appetisers were terrible. We then proceeded […] to our room and ordered the expensive room service. Read moreGenuine Hotels.com guest review
Great stay and locationGenuine Hotels.com guest review
"Great for price"
Was great for the price, clean room, comfy bed, close to Strip, about 2 block walkGenuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Thank you for sharing your positive impressions of our property. We are very pleased to learn that you enjoyed your stay and found us to be of good value. We hope you'll have the opportunity to visit with us again soon at the Westin Las Vegas Hotel - Casino and Spa.
Real nice hotel nice people working there but .... Two drinks 23 bucks ?please ! The location was ghetto and difficult to get to any action in Las Vegas do not stay there not worth the hassle I wished I had stayed in a Casino for the price I paid oh well you live and learn......Genuine Hotels.com guest review
"Westin Las Vegas"
The hotel was nice as all Westin's are but the casino was a little beat up and the dealers were very nice yet kind of trashy.Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa All guest feedback, positive or otherwise is very important to us. It is always our goal to create a wonderful stay for all our guests and we appreciate that you have shared your thoughts with us here, thank you. Please come back and see us again soon.
Super nice hotel and really funny to stay in the only thing I would complain about was the room was very dusty. Other then that one of the best hotels I've stayed at.Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Although we are thrilled to learn that you considered the Westin Las Vegas Hotel - Casino and Spa to be one of the best hotels you ever stayed at, it was disappointing to learn about your concern. Please know that our associates and managers are always available to our guests and encourage you to bring any issues to our attention right away so that we may address them immediately. We will share your comments with our housekeeping team and they will be utilized to refresh our commitment to customer satisfaction. The next time you are visiting the area we hope that you will allow us the honor of welcoming you back. Thank you.
"It's ok but needs improvement"
The room was overall okay and the staff is very friendly; however, I didnt like that there is no vent or window in the restroom, the bathroom door did not close completely and the faucet leaks whenever it is used.Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa All guest feedback, positive or otherwise is very important to us. It is always our goal to create a wonderful stay experience for all of our guests and we deeply regret that we were not able to accomplish this for you. Someone from our staff is always available to discuss any issues and we regret that we did not have the opportunity to resolve the problems you found in the bathroom prior to your departure. We hope that during your next visit you will let us know if there is anything we can to do to make your stay exceptional.
"good place away from the action"
Everything was good, as usual. Nothing exceptional.Genuine Hotels.com guest review
"Nice hotel located off the Vegas strip."
This hotel is clean and quiet. A nice way to experience Las Vegas without being thrown into the craziness of the strip. The hibiscus spa is fantastic! All of the staff on the property are very friendly. The only thing I wish this hotel provided was a shuttle service to/from the airport and the strip. The cabs tend to add up. Otherwise, the place is […] great...I would stay there again. Read moreGenuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Thank you for choosing the Westin Las Vegas Hotel - Casino and Spa for your recent stay in the area. We were happy to learn that you enjoyed so many aspects of our hotel such as our location just off the Strip and our onsite spa. Your lovely comments are truly appreciated and we are all looking forward to welcoming you back soon.
"Not up to Starwood Standards"
As a Starwood Gold member, I was really disappointed by this hotel. The man handling the Starwood desk was rude and unfriendly and we immediately had a negative impression of the staff. Typically we receive an upgrade upon check in, but this did not happen. We also did not receive the standard gold amenity. The room itself was okay. The casino was […] small and the dealers and managers were friendly. The men out front calling for taxis were also friendly. Location is the best part of the hotel. Very central to the strip. Note there is construction nearby. Overall, I guess we had an okay stay, but the reception upon arrival, when service is really key, was disappointing. I will opt to stay elsewhere next time. Read moreGenuine Expedia guest review
"Good Vegas Option"
Good hotel located close to the action. I'd happily stay here again. Clean rooms, friendly service, and a good option for a Vegas vacationGenuine Hotels.com guest review
"Valentine`s Weekend in Las Vegas"
We arrived on Saturday afternoon and the lobby was beautifully decorated with lilies and was fully staffed. Although there was a large crowd checking in, they came around and offered us bottles of water and assured us that we would be handled quickly. We chose this hotel for the reputation and that they allowed pets. We were treated very fairly and […] courteously and they offered to securely handle our bags until check in. The bellman was very nice and accommodating and all of the staff was friendly and made us feel at home our entire vacation. There was plenty of parking and the parking area was very well staffed. The hotel lobby was very clean and modern and the rooms were very clean and comfortable. We really enjoyed our stay and the location one block off of the strip was perfect and in the center of everything we had planned to enjoy while in Vegas. The Westin was across the street from Bally`s and Paris where we enjoyed a show and conveniently near Caesar`s and the new and amazing City Center. We will definitely stay at the Westin Las Vegas again this year. Read moreGenuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Thank you for choosing the Westin Las Vegas Hotel - Casino and Spa for your Valentine’s Day Weekend in Vegas. We are thrilled that you had such a great time and enjoyed our location one block from the Las Vegas Strip. Your many kind comments are greatly appreciated and we look forward to welcoming you back again soon.
We book on line when we got over there they sub charge us another 29 dollar for amenities , plus there was no room ready for us till noon.Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Thank you for sharing your feedback. Our hotel amenity charge that you mentioned is $19.95 per night and includes many benefits including parking, high speed internet, use of our Hibiscus Spa's sauna and steam room and more. We are very sorry if you were unaware of the charge at the time you made your reservations. Complete details about this fee can be found on our website. We would like to let you and others know that the check-in time at our hotel is 4 pm and we apologize if we could not get you settled in at a time that was more convenient for you. We hope that one day you will allow us the pleasure of welcoming you back. Thank you.
"Good location to the strip."
Nice experience at the hotel. Staff was VERY helpful and polite. Enjoyed the visit.Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa We couldn’t be happier to hear how helpful our staff was and that you enjoyed your visit to the Westin Las Vegas Hotel - Casino and Spa. Thank you very much for sharing your comments. We hope to have the opportunity to welcome you back soon.
"trip with friends"
We really had a wonderful experience my friend forgot her teeth brush that gave it up to our room and the rollaway bed suprized comfortable and the beds are very comfortable too location was great it's about 10 min walk to the strip I loved it Thank u for the great experience in Las VegasGenuine Hotels.com guest review
"close to the strip and clean"
Really liked how they let us check in earlier, good location next to the strip and in the middle of everything :)Genuine Hotels.com guest review
I like that this hotel is very attentive to their guest. The staff is very courteous.Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Caring for our guests and providing them with exceptional service is a priority for all our associates at the Westin Las Vegas Hotel - Casino and Spa. We are thrilled you enjoyed the level of service provided by our staff and our convenient location. Please come back and see us again soon.
We are platinum members with SPG but got a great rate through Hotels.com. This Westin isn't as nice as most but it is clean and they have updated most of it so it is a great value. Walking distance to the strip but several homeless nearby.Genuine Hotels.com guest review
Good experience. Great service! Nothing else to say.Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Short, sweet and truly appreciated. Thank you for your comments regarding your stay at Westin Las Vegas Hotel - Casino and Spa. We are so happy to learn that our staff provided you with great service and that overall your experience at our hotel was enjoyable. Please come back and see us again soon.
"good hotel for the price"
got a good deal thru expedia but do not think that resort fee provides any benefit other than profit to hotel.Casino is rather small and only open for table games after 6pm.Room was comfortable but rather plain .Overall,it served our purpose and would consider for future visits. Pretty good buffet for breakfast .Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Thank you for your review of the Westin Las Vegas Hotel - Casino and Spa. We are very happy that you were comfortable in your room and found our hotel to be a good value. The hotel amenity charge you mentioned does provide guests with multiple benefits. Included in the fee is complimentary high-speed Wi-Fi internet access, use of our Hibiscus Spa's sauna and steam room, nightly access to our hosted Happy Hour and more. Complete details are available on our website. Please visit us again soon as it would be a pleasure to welcome you back.
Great beds and ver comfortable surroundingGenuine Hotels.com guest review
"Excellent business hotel, tough on the tourist."
This Westin meets all of the expectations you would have of any Westin - staff, room, lobby, etc. The location isn't terrible if you have a car. The walk to the strip at thios point with plenty of construction going on in the area makes it difficult. As far as the casino in the hotel - very, very small and not open until the evening and once you get […] past midnight the tables will close when the last person gets up. The casino staff - dealers and pit were terrific when they were opened. Read moreGenuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Thank you for your review and for choosing the Westin Las Vegas Hotel - Casino and Spa for your stay in the area. It made us very happy to learn that we met all your expectations during your recent visit. We would however like to clarify for you and others that Max Casino is open 24 hours per day, seven days a week. We are sorry if you were unaware of this. The next time you are visiting Vegas we hope that you will allow us the pleasure of welcoming you back.
"Very friendly staff and close to the strip"
I was hesitant when I book somethink in vegas for such a low $ amount, but I was pleasantly surprised at how nice it was when I arrived. It is not the Aria or Wynn don't get me wrong but it is a nice normal hotel. It offers a small casino w/ tables and slots and the dealer were great. The pit bosses were friendly. The one area that needed improvement […] was the waitress but I found that at all the hotel I have stay at in Vegas. I would stay here again. Read moreGenuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Your feedback is truly appreciated and we would like to thank you for choosing the Westin Las Vegas Hotel - Casino and Spa. While we strive to deliver friendly service and comfortable accommodations, it is extremely important that our guests consider our hotel to be a good value. We’re delighted you enjoyed your visit and hope that we can welcome you back soon.
"Quiet but close to strip"
Good base hotel away from the hustle and bustle. Had everything we needed but quiet atmosphereGenuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa The Westin Las Vegas Hotel - Casino and Spa’s close proximity to the Strip provides our guests with easy access to the excitement of Vegas yet offers a tranquil and comfortable place to unwind at the end of the evening. It was rewarding to learn that our hotel provided everything you needed for your stay including a quiet place for you to relax. We hope that the next time you are visiting the area you will allow us the pleasure of welcoming you back. Thank you.
got a hotels.com deal for $60 a night las vegas deceptive $20 a night hotel tax added at the desk. still, for $80 a night, worth it.Genuine Hotels.com guest review
"We had a great time!!"
For the price that we booked, it was a great stay. I couldn't imagine paying the full rate though. We were satisfied with the location and convenient access to the strip. The staff was very pleasant and accomodating at check-in. We had an issue with the TV and the front desk sent an engineer to take a look at the problem immediately. Overall stay was […] great and would defnitely consider the Westin again. Read moreGenuine Hotels.com guest review
"Great Place to stay"
Very close to the Strip and those beds are VERY comfy! Highly recommendedGenuine Hotels.com guest review
"would stay there again!!"
My husband and I went for Superbowl weekend, we really didn't want to spend much or a hotel. When I came across the Westin I was not sure since is not right on the strip, but I made a good choose hotel is less than two blocks form everything and didn't have to pay much.Genuine Hotels.com guest review
"Clean room, well located."
The pool was a little small, but otherwise, no complaints. Would stay there again.Genuine Hotels.com guest review
"when you want a hotel"
My family was looking for a dog friendly hotel while making a trip to Vegas. The biggest problem I have had in Vegas is that Casinos don't really care about the hotel part. The Westin does, as my 13 year old noticed right away. the room was clean, smelled good, looked great, and was comfortable. It was more than some other places (but cheaper than many […] more) and was in a great location for walking to the biggies. I was very happy, and our room was a great place to come back to at the end of the day. A bonus, the shower, I'm not that tall (5'10") but most hotel showers hit me in the neck, this one was actually high enough to get under, a bigger deal than it sounds. Bonus for the caffeinated, a 24 starbucks on the ground floor. Read moreGenuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa It is our hope that each guest experiences the high level of customer service we strive to provide when visiting the Westin Las Vegas Hotel - Casino and Spa. Thank you for sharing such a lovely review. It was a true pleasure to have your family stay with us and we were delighted to learn that you enjoyed our location off the Vegas Strip as well as the many amenities our hotel has to offer. Please visit us again soon as it would be an honor to welcome you back.
we just needed a good night sleep in the middle of a long road trip. We didn't need any frills or perks, but were pleasantly surprised to get upgraded to a larger room on the top floor. Wish we could stay longer.Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa We wish you could have stayed longer as well! Thank you very much for choosing the Westin Las Vegas Hotel - Casino and Spa and for sharing your comments with us. We are delighted that we could provide you with a comfortable place to get a good night’s sleep and we’re very glad you enjoyed your room upgrade. Please come back and visit us again soon.
Would definitely stay here again. Clean, great location, and the beds are amazing!Genuine Hotels.com guest review
"Early and NO"
After a long flight and rough night before we had hoped to check in and rest before doing some site seeing. We were told we couldn't check in until 4. That sucked!! They called us a round 3 and told us our room was ready. No way I believe the hotel was booked out. They could have allowed us to check in. Probably won't use them again from just this one […] issue. . Read moreGenuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Thank you for your feedback. Check-in at our hotel is 4:00 pm but we do try to accommodate our guests who arrive earlier whenever we can. It is regrettable that after a long flight we were unable to get you into your room right away; we are very sorry for the wait and for the impact it had on your visit. We hope that one day you will allow us the privilege of welcoming you back.
room was nice but restaurant selection was slim and casino was very small and never paid.Genuine Hotels.com guest review
"Could've been better"
Fridge didn't work and seemed like it hadn't for months the walls were paper thin so we heard everyone at ALL times of the night and I woke up my husband about. 10 times with the door bell sound that happened when you would flush the toilet. The Staff was very kind and Professional and they're the only positive part of our stay.Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa While we truly appreciate your kind acknowledgement for our staff, we regret your stay was not as you anticipated. We regret that the refrigerator in your room was not working and wish that we would have known about the issue at the time of your visit. Please accept our sincerest apologies for any inconvenience you may have encountered as a result of this matter and also for any disruptions to your stay due to the sounds emanating from outside your room. One day we hope to welcome you back for a stay that exceeds your expectations. Thank you.
"Comfortable hotel apart from Strip chaos"
We chose this hotel for the special rate and proximity to the Strip. It was a 2 block walk to the Strip around a big construction site and some homeless who were very loud and offensive. Once inside the hotel was very comfortable - all nonsmoking and yes, the beds are very heavenly! Housekeeping forgot us on day 2 of our 3 day stay but the front desk […] very kindly waived the additional amenity fee of $19.95/day that every Las Vegas hotel charges due to the oversight. They accept pets (small dogs) and I was worried that my allergies would act up but the room was very clean and I had no problem. Parking is very close and convenient and one does not have to walk for miles with luggage through a casino to get to the front desk....and absence of lines at the front desk was a welcome relief as well. This is a very pleasant hotel close to all the action and once the construction is completed at the neighboring hotel the walk to the Strip will be a breeze! Read moreGenuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa We’re thankful that you shared your appreciation for our location and the comfort of the Westin Heavenly® Bed in your guest room. It is always a treat to hear from our guests and learn about their experiences with us. We were a bit disappointed to find out that there was a small issue with housekeeping but we appreciate that you alerted our staff during your visit so that we could address your concern right away. Thank you so much for your review. Please visit us again soon.
"Good Price, Good Location"
The hotel was very comfortable and it was about a 10-15 minute walk to the Las Vegas Strip and Caesar's Palace. I really enjoyed staying here and the service was great. No complaints.Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Providing exceptional guest service is the ultimate goal and top priority for all of us here at the Westin Las Vegas Hotel - Casino and Spa. We’re delighted to hear that you enjoyed the comfort and service provided at our hotel. Thank you so much for sharing your comments. We hope to welcome you back soon.
A block from the strip. Stayed for 3 nights and had very pleasant stay. Comfortable bed and well maintained rooms.Genuine Hotels.com guest review
Just off the strip on Flamingo. Comfortable bed, great gym and pool. I will definably stay here again if the price is right. I got this hotel on the daily deal for $78 a night.Genuine Hotels.com guest review
Nice hotel . No concerns . Very clean and well maintained.Genuine Hotels.com guest review
I booked this because it was really close to where we wanted to be on the strip but since I have a child, it was far enough to be away from the busy action. I liked the easy and convinient self parking and the fact that it was not crowded. I was disappointed that we arrived at 3:30PM and was told that there was not a room available because we were too […] early for check in 4:00PM AND that they did not have a crib available for my son (after 4 phone calls prior). I expressed my frustration and found that in fact there was a room available and the crib would be brought up later. I kinda feel like I didn't get good service because I purchased through a third pary??? The room was sufficient, but was a bit drafty and walls were a bit thin as we heard our neighbors. With the amount of choices, Again, I really liked that it isn't very crowded and offers a good value especially when traveling with a child but I will probably explore the hundreds of other options on the strip in the future. Read moreGenuine Hotels.com guest review
"Centrally Located-Great Hotel-Quiet!"
This hotel was centrally located to the "Strip" and had ample parking for larger vehicles (pick-up trucks, vans, etc.). The facilities were not 'luxurious' but they were clearly above average and very comfortable. The staff was impeccable and accommodating, especially the registration and the restaurant staff. The restaurant served some very high-end […] fare for moderate pricing. The only negative that comes to mind is slight worn spots on the entry to the room's carpeting and the beginning of some mold build-up in the bath-shower (which could be fixed by some diligent cleaning!). Overall, we found our stay at the Westin Las Vegas met and exceeded our expectations. Read moreGenuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Thank you for choosing the Westin Las Vegas Hotel - Casino and Spa for your recent stay in the area. We are very glad your experience at our hotel exceeded your expectations and that you enjoyed your time here. The generous praise you have shared for our associates is greatly appreciated and will be to let our staff know about the impact they had on your stay. Thank you once again for your comments; we hope to welcome you back soon.
"On the Way Home"
We booked this hotel because it was dog-friendly. It was at a nice price point too. We were pleasantly surprised by the cleanliness and the lay out of the hotel. I'm not a fan of huge hotels. Our room at the Westin was really large. The pet-relief area was close by the elevators and kept clean with disposable bags handy. My "only" complaint and it's […] a small one, was we asked for a doggie bowl and they said they would require a $50 deposit. I figure since we paid for our Lucy $35 to spend the night, that a complimentary doggie bowl and pillow could be provided. The casino in the hotel is not that fancy, but that's fine with us. They had a complimentary happy hour with hors d'oeuvres, from 5:30 - 6:30. I would definitely stay at this hotel, even without our dog. Didn't see the hotel's pool area, since we were only there for one night before our flight the next day. Read moreGenuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa Thank you for choosing the Westin Las Vegas Hotel - Casino and Spa and for sharing your review with us. We are delighted you enjoyed our location, the spaciousness and cleanliness of our rooms, and the benefit of being able to have Lucy stay with you. Our hotel does welcome pets however the $35 fee you mentioned is a cleaning fee and we are sorry if there was any confusion as to what the charge was for or what it covered. Thank you again, we hope to welcome you back soon.
"The Old Maxim That is Now the New Westin"
Overall it was a good experience. Smaller and quieter than most casino hotels in the area. Great place for a peaceful Las Vegas hotel experience.Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa We’re delighted to hear that your overall stay at the Westin Las Vegas Hotel - Casino and Spa was a good experience. We appreciate all your feedback and I will share your comments with our management team. Thank you for your review. Please come back and see us again soon.
Foolish hotel staff. Vacuuming the carpets at 1am called the front desk asked them to stop. Three hours later, 4am, they started to vacuum again. Construction so outside the hotel. Manager credited three days resort fee. I wouldn't stay there again.Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa It is certainly disappointing to learn that your time spent with us was not as you had anticipated and we sincerely regret any disturbances. Your comments will be utilized as we refresh our commitment to customer satisfaction and providing an exceptional experience for our guests. Thank you; it’s our hope to be able to welcome you back to our hotel one day to regain your trust in us.
"Nice affordable option near the Strip"
Great hotel for the money. Doesn't compare to some of the nice strip hotels, but this one is certainly one of the best options if you just need a place to sleep or if you are travelling under a limited budget. The beds were amazing!Genuine Expedia guest review
Response by The Westin Las Vegas Hotel, Casino & Spa We’re pleased that you found your stay at the Westin Las Vegas Hotel - Casino and Spa to be a good value and that you were so comfortable in the Westin Heavenly® Bed in your guest room. Thank you for taking the time to share your comments with us. The next time you are visiting the area we hope that you will allow us the privilege of welcoming you back.
Hotel personal is very nice, the staff was awesome, rooms were very clean & the location was good not far from strip. The hotel could use some updates compared to other Westin hotels besides that aawesome trip.Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
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