Extended Stay America Orange County - Lake Forest - Orange County

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Genuine Hotels.com guest review

Every thing I needed. I'd stay again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The fridge and light in the kitchen made a lot of noise. I had to freeze water during the day, and turn the fridge off at night.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel used to be kept cleaner. The room service was better. They don't clean the room every day. and the cleaning is not thorough. The walls are not thick enough and I can hear the person next door snoring!...The outdoor lawns are not kept up with.... not worth the money in this season.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very surprised, I've never stayed at an Extended Stay facility. If you are looking for a Refrigerator, Stove & Microwave to use, this place has them ALL.

Genuine Hotels.com guest review

Great

Genuine Hotels.com guest review

The man who checked us in said he was going to move us to another room because the one that was assigned "stunk". When we got to the new room, it smelled horribly of cigarette smoke. It was a non smoking room. We didn't complain and dealt with it, but we won't be returning.

Genuine Expedia guest review

Its perfect place for long stay. It would be good if we can fitness club as you cant miss your routine like fitness, especially during the long stay.

Genuine Hotels.com guest review

I would stay at this hotel again.

Genuine Hotels.com guest review

GOOD HOTEL GOOD HOTEL GOOD HOTEL GOOD HOTEL GOOD HOTEL GOOD HOTEL.

Genuine Expedia guest review

Best value in Mission Viejo Area

Genuine Hotels.com guest review

I travel every week for business and have never encountered such an incompetent, rude, and obnoxious front desk employee. From beginning to end, this was the worst check in process ever and I had to spend 57 minutes on the phone with Hotels.com just to get the check in completed because the employee was so clueless. He stated he had worked there for […] 3 weeks so if he had not been so beligerent and obnoxious, I would have written off his cluelessness to training but he was truly one of the rudest employees I have ever seen at a hotel. He argued with us constantly, even when it was clear he was wrong, and stated we had already prepaid so it didn't matter how we felt about him, we were locked into the hotel or out money. The most discouraging part is that Hotels.com lists this as a hotel they represent. A check in process should never take over an hour, especially for a sub par room. Read more

Genuine Hotels.com guest review

Service was ok nothing to rant about. Room was clean. I think they may have renovated. Our 3rd floor hallway smelt like smoke even tho it was a non smoking section. Room care with small kitchen. Pretty descent place for such a great price. At least it didn't look for feel like a cheap motel

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I knew it wasn't a five star resort or hotel, but I expected the rooms to be ok. When we got there the person at the front desk looked a bit lost but was very nice. We took the elevator that had an unpleasant smell. It was past Midnite and we had just left Disneyland. Our 8yr old son was ready to go to bed but I just had to check the beds before allowing […] him to go in the covers. Ohhhh my god!!!! I pulled the sheets and there was an old blanket on the both beds full of all kinds of hairs! It was sooooo disturbing! The pillowcases had stains and the pillows had black stains! It was beyond shocking to me to see such filthy beds! The beds were ready to fall apart! It was a scary environment! I was petrified to see the so called clean hand towel in the bathroom to have hairs! Sadly I would not want anyone to experience this :( Read more

Genuine Expedia guest review

I would not go back! The location was good, the rooms were clean but the staff was RUDE excluding Danny. Danny was the only nice staff person there! The front desk mgr and the housekeeping mgr acted like the people act at a government facility like the dmv, where they don't have to be nice or even smile because you have to be, like they had total job […] security.. The breakfast was missing flavored creamers and the oranges were green and moldy and when i asked if they had any creamers for the empty flavored creamer spot the housekeeping mgr stared and me and blank face said "no"! See ya Extended Stay America ther's way way too many hotels right there to deal with that! Thanks for being so nice though Danny! Read more

Genuine Hotels.com guest review

Room was nice size and clean, free parking, close to food and shopping.

Genuine Hotels.com guest review

Beautiful City. Coffee pot in room was nasty with burnt coffee on the burner. Continental breakfast was a joke.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was a wonderful studio and we liked it because we saved on food expenses. We had originally had asked for a studio with a roller bed since there were going to be four people in the room. The hotel had told us that it is clearly stated on their website that they do not offer it??? I called hotels.com and complained about this whole situation. They […] wanted to give him a smoking room when I had originally had asked for a nonsmoking studio with a queen bed and a roller bed. We were so upset! Two of us had to sleep on the floor!!! Read more

Genuine Hotels.com guest review

WE HAD A KING BDRM. KITCHENETTE CLEAN, APPLIANCES (toaster, coffeemaker, microwave, 2 burner stove) WORKING NICELY, TABLEWARE FOR 2 + FEW PANS/POTS, INCLUDED. FRIDGE GREAT, WATER PURIFIER @ SINK FAUCET. TUB/SHOWER NICE. IN ROOM AIR CONDITIONING PERFECT. ENOUGH CHANNELS ON FLAT SCREEN TV TO BE HAPPY. "GRAB 'N GO" BKFST-A NICE TOUCH; FRUIT, OATMEAL, GRANOLA, […] MUFFINS, COFFEE, TEA, ETC. SERVICE, FRIENDLY, HELPFUL, FAST. SOME OF FOLKS STAYING THERE WERE IN PROCESS OF RECEIVING CHEMO TREATMENTS, OTHERS WITH CHILDREN ON EXTENDED STAY, AND SOME WITH PETS THAT ARE THEIR COMPANIONS. THE QUIET AND PRIVACY INCLUDED IN ARRANGEMENTS HERE ARE COMMENDABLE. NICE, HAPPY, PLEASANT PLACE. DOWNSIDE.....NO POOL, NO RESTAURANT, NO SPA, NO EXCERCISE ROOM. THE ROOM PRICES ARE A GREAT VALUE! Read more

Genuine Expedia guest review

The room was just perfect for what i needed. I loved every moment I spent in it and could not have been happier with my choice of hotel. The room was clean, newly and tastefully refurbished, the kitchen has all the essentials and the hotel staff was happy to supply whatever I had forgotten. Free wifi was great too and I loved that I can open the windows. […] Thanks very much for a great stay! Read more

Genuine Hotels.com guest review

Excellent

Genuine Hotels.com guest review

It was a pleasant stay-mostly because the front desk gave us a room with a view facing the Nature side of the building. The other side faces the road so that would have been noisy perhaps. The rooms are nice and the front desk personnel very cordial.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Straightforward facts: (1) Guy in front of me at check in complained about not having a shower curtain in his bathroom (2) hallways smelled like cigarettes (3) two of my four bath towels had long black hair follicles in them [HOW DISGUSTING!] I wondered if they had not replaced the towels. If they did not replace the towels, then what else did they […] not clean? Read more

Genuine Hotels.com guest review

Ick. Will try to avoid at any cost. Stained sheets. Passionate noises from the next room. I have a guess as to who uses this hotel.

Genuine Hotels.com guest review

IT WAS OK

Genuine Hotels.com guest review

This hotel is very dreary. The place seems older than it is. The halls smell moldy. The room was clean but had no appeal for anyone needing more than one night. The fact that the police were there on two of the three nights did not make us feel safe. Too many other places nearby. Can not recommend.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff members were very nice and very helpful. I had trouble with the vending machines a couple times and the staff members were very nice about helping me get my money back and getting my selected item out of the machine. The room was very clean with plenty of space. There was a table, desk space and even a recliner chair. Though we didn't really […] need the kitchen, it was nice to have a fridge to keep sodas cold. My only real gripe was that the "grab and go" breakfast was usually pretty much grabbed and gone by the time we got down to the lobby. If a person wants fresh towels, he needs to take the dirty ones down to the lobby desk and then can get the clean set--I was fine with this. Read more

Genuine Expedia guest review

I was initially put into room number 126. Im not sure why this is even a designated room location. It is located directly opposite the laundry and vending machine room, so there was continued noise up until about 3am, further there is also some sort of an AC compressor unit situated outside the window which turns on every 10 minutes. I therefore had […] about 1 hr sleep the entire night, after which i was moved to a different room. It was as a terrible first night! Read more

Genuine Hotels.com guest review

The hotel was good and the tennis was great at Coto de Caza

Genuine Hotels.com guest review

The room was clean and the bed was comfortable. There were two working tables which was nice for two computers. The breakfast was minimal and the towels were thin and small sized. The price was lower than surrounding hotels but still a little high for our budget.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good hotel, friendly and helpfull staff. perfect for my kind of stay on a business trip. My non smoking room had ventilation issues and next door neighbour smoke came into my bathroom though....

Genuine Hotels.com guest review

Decent price but very disorganized place, poorly maintained, does the job okay.

Genuine Expedia guest review

We asked for a non-smoking room, and the one we got must have been a smoking room right up until the day of our stay. Even with the windows open the smell was horrible! The hotel parking lot only has one way in/ out and it is in a one way street. So there were lots of u-turns during our stay. The shower was decent, but the microwave in the kitchen was […] missing its rotating tray. Read more

Genuine Hotels.com guest review

The water was off in the entire building from 9-3PM and the hotel manager would do nothing to work with me so that I could brush my teeth, take a shower or even make coffee.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I suppose the first warning sign was the police arresting two "residents" of this place as I arrived. The person at the counter was fantastic, friendly, and very courteous. Unfortunately, the room was filthy, outdated, disgusting, and everything else you might imagine. I have never been in prison, but this room is what I imagine an inmates room to look […] like. The carpet was stained, 3 of 4 towels had brownish stains on them, the kitchenette was falling apart, and the television was something from the 1980's. And just to add insult to disappointment, the parking lot was being resurfaced when we arrived, which forced us to wait over 35 minutes for someone to leave JUST TO PARK THE CAR! If I am being honest, I would have rather slept in my rental car, than stay in this dump. Whoever manages this hotel should be fired- or perhaps forced to sleep in one of these slimy rooms--which by the way, don't even include a complimentary shampoo for their guests. I am writing this review for the sake of humanity.....go camping instead, at least the bathrooms at a public park are more clean than this place! Read more

Genuine Hotels.com guest review

The service itself is enough to enjoy your stay. i personally had a great expireance at Extended Stay. the room was very nice and well kept i felt very comfortable.

Genuine Hotels.com guest review

Hotel was really good for the price. If I was paying full price though, I would have wanted it to be in better condition. Seemed old. Old fixtures that were corroded in the bathroom and cottage cheese ceilings. Hole in my blanket. No mattress pad on the bed. but clean and big and met my needs.

Genuine Hotels.com guest review

The hotel was in a great area, but the bed was super uncomfortable. There were only 2 tiny flat pillows & service closed down early. The hotel served its purpose but I will not be going back to that particular one. The Hilton Garden is MUCH nicer & about a 10 minute drive away. The price was decent but if I were to really stay there for an Extended […] Stay, I might invest in a good Chiropractor... Read more

Genuine Hotels.com guest review