"Meh.... only okay"
We decided to try out Hyatt House it appeared to have many of the same amenities we enjoy at our usual hotel chain. I was rather disappointed with the quality of the furnishings and fixtures. The couch was REALLY comfy, however, the couch-bed was like sleeping on ROCKS!!! The bath tub was D.I.R.T.Y! The desk chair was coming apart-- like the faux-leather […] covering was peeling and bubbling.... Nasty! A few bugs in the closet and the bath tub. Worst of all NO ELEVATOR! Say what? Yeah.... One parent, two kiddos and ALL of our stuff.... minus an elevator makes for some tired travelers!!! I've been staying at various brands and price points for hotels all my life (I'm well over 40) and I have never seen a hotel with more than one floor with no elevator. The desk staff were nice enough, but the breakfast was AWFUL! We will not be back to another Hyatt House. Dismal. Read moreGenuine Hotels.com guest review
Nice and clean. I would do it all over again when I am in Dallas area.Genuine Hotels.com guest review
"UTD Freshman Orientation"
Location was great for UTD freshman orientation. Only about 10 minutes to campus. Was able to run back and forth easily. Room was clean and comfortable. Breakfast was great. Good coffee. Overall a great stay.Genuine Hotels.com guest review
"Great room. Great staff."
My wife and I stayed here on a 20th anniversary getaways to the metroplex. I commented soon after check-in that when the kids are all out of the house we could live there. The room was spacious and well equipped. The king size bed was more firm than I expected but slept great. Having an in room thermostat was great, and even though we didn't need it […] the full size refrigerator and kitchenette were perfect perks. The hotel's location is convenient for getting around the Dallas area, but getting to it coming from the south can be tricky if you're following the GPS because the exit it tells you to take forces you turn right across two lanes to make the hotel parking lot. I found it much easier to. Take an earlier exit and come up to the back of the hotel once I had explored a bit. If you're looking for a great place to stay that is not too expensive. This is it. When we bring the family to Dallas to visit the museums and the Dallas World Aquarium this is definitely where we will stay. Read moreGenuine Hotels.com guest review
"close to all sights; handy location"
Good breakfast each morning, location was perfect, room was clean and had everything needed. The service was perfect.Genuine Hotels.com guest review
we did enjoy the hotel. Had my grandchildren and it worked out o.k. However the TV inthe room could only get certain channels...I couldn't get the weather, or any of the MAJOR stations....had 2 people come to look at it...no one knew why .......sure would have been nice......the pool at night needs to have the lights in the pool on so people can swim.......the […] lights around the pool were on, but not the lights in the pool...... Read moreGenuine Hotels.com guest review
"Not a new property, but not bad..."
I was expecting this to be a newer property since Hyatt House is a relatively new brand. When we arrived I inquired about how long they have been there, and apparently this hotel was built in 1999 and was just recently rebranded. Not the end of the world, but I was hoping for something a little newer. The room was spacious and comfortable, although […] a little dated. It wasn't dirty at all which was a pleasant surprise when we finally got to the room. We were only staying for one night so we didn't have the chance to use the pool, but it looked very nice. Breakfast was adequate but not exciting - but free breakfast for a party of 4 is a great value. The surrounding neighborhood is just that - a quiet neighborhood. The hotel is right off the highway so easily accessible, but also very close to UT Dallas (our destination). The surrounding neighborhood felt very safe. We didn't interact with the staff other than at check-in, but the gentleman working the desk was very friendly... even though we arrived very late. A good experience overall. Would I stay here again? Not sure. I would probably look for something a little newer, but that's just personal preference. If nothing newer or closer to the campus was available then I would stay here again. This location was very convenient to UT Dallas. Read moreGenuine Hotels.com guest review
"A piece of heaven in Dallas/Richardson"
The first thing we noticed was how clean this hotel was. When we walked into our room, the sweet aroma that filled the air just took our breath away. Even our little ones couldn't contain their excitement. Breakfast was also a blast. Too many selections to fill you up for the rest of the day. By far the best Hyatt Place we have ever booked. We will […] definitely stay here again. Read moreGenuine Hotels.com guest review
"convenient- quiet- great breakfast"
greatGenuine Hotels.com guest review
We didn't realize the king suite rooms meant there was a small kitchen in the room, which was a nice surprise! Loved the room. The cooking smells from some of the rooms down the hall were not the most appetizing but luckily they were only smelled in the hallway.Genuine Hotels.com guest review
"Comfortable stay for a family with kids"
We stayed there for 4 nights. I was especially looking for a hotel with full kitchen as we had a small kid. Rooms were clean (though there is scope of improvement, but nothing that worried me). Complimentary breakfast had good options and variety. Staff was really nice. It was more like an apartment complex type arrangement which i liked. We did not […] use social evening opportunities but it looked like a nice thing. We had no complaints regarding any of the advertised amenities that we used. Wifi speed was also fine for occasional web browsing. Read moreGenuine Hotels.com guest review
"Like Being Home"
Very comfortable and homey!Genuine Hotels.com guest review
The hotel & location was great. Rooms are a great size. The only downfall was, when we went to swim in pool, the ducks had already beat us too it.Genuine Hotels.com guest review
"Nice for the money"
The room was nice for a ladies night out. Enjoyed the kitchen and there was enough room for the massage therapist to put his table down.. There were some nasty stains on the couch but I'm sure it's hard to keep a tan couch clean. Would most defiantly stay again.. Only major complaints were air condition would not work at night. It got really hot! The […] noise on the third foot occupant sounded as if he was roller skating.. Read moreGenuine Hotels.com guest review
"Suite was perfect for family!"
Room was big enough to all spread out and not be stepping on each other's toes! Having the kitchen was wonderful since we needed to keep kids' drinks and snack in the fridge. Made it easier to feed them without getting fast food!Genuine Hotels.com guest review
Cleaning of room: Forgot to leave face rages twice, did not do good job vacuuming room. Bed did not sleep well.Genuine Hotels.com guest review
"night of blissful excellence"
My fiance and I spent the evening/ night here before going to Oklahoma, and I couldn't all for better. Great malls in the area with an excellent neighborhood. We were minutes away from everything we could all for. Felt as if we were at home with a pool and social hour in the lobby. Clean rooms, great location, and many activities to take part in.Genuine Hotels.com guest review
"Great Place to stay"
Only problem I had was the cafeteria was full when we arrived for breakfast. They worked hard to keep the food available on traiesGenuine Hotels.com guest review
"Great location and reasonable price"
I stayed at Hyatt House for one night and I was very satisfied with the friendly service by the front desk at night. The room was nice and clean and I love the full kitchen feature. A few cons are: no elevator, no ice machine or vending machine except in the main business building, the wall are thin. I had to wait around an hour for the ice machine […] in the refrigerator to make ice. However, for the price, it's hard to be beat. I will come back again if I visit Dallas area Read moreGenuine Hotels.com guest review
"Another great stay!"
We have stayed here numerous times. We always have a great experience! Great staff and comfy beds. What more could you want? Our carpet was stained but other than that our room was clean. We will stay again.Genuine Hotels.com guest review
"Centrally located to our events"
Wonderful night stay! Very clean and staff very friendly. Breakfast had a good variety to choose from and was delicious. I hope to stay again.Genuine Hotels.com guest review
This was a great choice at a very reasonable rate compared to other hotels in the same area. It was very close to where my meeting was located. Full kitchen was a plus for me as i needed to freeze an ice pack. Very comfortable. it did not have the kingsized bed we ordered but two queens was ok for this trip.Genuine Hotels.com guest review
"Nice Hotel for families to stay."
I was looking for something my large family could all stay together. The room allowed for this, was clean and well priced.Genuine Expedia guest review
There was a bad smell each morning, other than that everthing was great.Genuine Hotels.com guest review
Clean and nice serviceGenuine Hotels.com guest review
Hotel was ok, we didn't have enough towels. Also, there was a smell in our room. The breakfast did not have a huge variety but good. The hotel is just ok.Genuine Hotels.com guest review
everything was PERFECT very nice place and cheap depositGenuine Hotels.com guest review
This place was wonderful! Very comfortable and clean and breakfast Was delicious!!Genuine Hotels.com guest review
"value for the money"
liked the hotel a lot and going back in august.Staff was very professional and friendly. the only complaint is there was no elevator to take our heavy suitcase to the second floor and they had the rooms we needed only upstairs.Genuine Hotels.com guest review
The hotel staff was VERY friendly. The rooms were SPOTLESS. Loved the area, we were close to EVERY THING.Genuine Hotels.com guest review
"Close to offices and shops in Richardson"
Nice hotel,close to offices and shops in Richardson, good sized rooms, breakfast was not the greatest, nice clean interiors and linen.Genuine Expedia guest review
"Hooked like an apartment complex"
it was really nice had a very comfortable bed and nice little kitchen. overall my wife and i enjoyed our stay at the hyatt house until next time.Genuine Hotels.com guest review
Definitely worth the price, staff were great! Clean hotel although breakfast ran out and there was hair in the eggsGenuine Hotels.com guest review
"Great Hotel !!!"
My experience was great! I loved it. I will look for Hyatt Houses in every next city I visit !Genuine Expedia guest review
I have never heard of/stayed at a Hyatt House, but will now look for them every time I travel--it was like an apartment with all amenities of home. Only downside is that it's like an apartment in that all buildings are not connected to main lobby. Cheaper rate than all surrounding hotels and super clean!Genuine Hotels.com guest review
very goodGenuine Hotels.com guest review
My Husband and his friend stayed here for the NASCAR race. I searched and searched for them a nice Hotel close by the track and none was available. For the price, cleanliness and comfort of the room it was worth the hour drive to the track. I will be booking here for future races.Genuine Hotels.com guest review
The location was ideal and the room was comfortable and well maintained each day. Breakfast was a plus. Will stay again.Genuine Hotels.com guest review
"ALRIGHT FOR SOME PEOPLE"
This was my first visit to Texas. My husband and children traveled. We are a middle class family and are Black. I felt the manager at check in was very snotty was us. He was a "fake" nice. I noticed his interaction with other guest and it wasn't the same. We have a problem getting face towels everyday and had to hunt down housekeeping who stated they […] didn't have any. We had to use large handtowels for a washcloth. Also a gecko got in our bathroom in the middle of the night and my kids were terrified to go to the restroom. At breakfast on Saturday it was overcrowded, not enough clean dishes and they turned the soda fountain off and ran out of coffee. At check out the same man that was not very personable with me didn't ask how was your stay, just stated "checking out". Needless to say I won't be staying here again. I usually go Marriott but thought the hotel was nice from the reviews and location. Read moreGenuine Expedia guest review
The room was large, clean, and the beds awesome! Down pillows were a bonus. We got there late, as in 2am, and zero hassle at check-in, staff was great!Genuine Expedia guest review
nice and comfortable. the room was really nice.Genuine Hotels.com guest review
I loved the amenities and complimentary Breakfast and Dinner! The only complaint I had was the thin walls. From out in the hall, I could hear everyone in their room, though I couldn't from within the room. The staff was very welcoming and it was a nice stay. I would highly recommend this hotel and would stay hear again!Genuine Hotels.com guest review
"Beautiful & fully equipped!"
This place is gorgeous. I was looking for modern with a kitchen, that's what I got! I would stay here again. The only bad thing is the fitness center was far from our room, but it's like living at an apt. :)Genuine Hotels.com guest review
"close to my destination"
Hotel amenitiesGenuine Hotels.com guest review
"enjoyed my stay"
I really enjoyed my stay, everything was above average. I can't wait to stay again.Genuine Hotels.com guest review
It was nice,clean and quiet.. good place to stayGenuine Hotels.com guest review
V nice for group of peopleGenuine Expedia guest review
"Nice rooms close to Plano."
The first room had a strange order that smelled. We told the manager and he changed us to another room. I booked online and made sure they accepted pets. To my surprise they dropped a bill under our door for an additional 75.00 for our pet. I feel Expedia should have informed me of this charge. I thought the price of 85.00 a night would have covered […] our pet also. I ended up paying 245.00 for two night stay. If I have to pay 122.50 a night I will stay in a nicer hotel. I will be contesting the charge. Read moreGenuine Expedia guest review
THIS HOTEL IS VERY NICE. SHOULD CONSIDER GETTING better mattressesGenuine Hotels.com guest review
Our room had everything we needed a lot of what we didn't expect such as DVD player, big screen TV, full kitchen facilities including a refrigerator with an ice maker, dishes and silverware. It was like having a fully furnished apartment! Can't wait to come back!Genuine Expedia guest review
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