"Perfect for an extended stay."
Fantastic large room with kitchen.Genuine Hotels.com guest review
This is a great hotel for a getaway! We loved having a spacious, comfortable lounge area that was separate from the sleeping area. The kitchenette gave us the option to eat in or go out, and a place to store out snacks and beverages. We'd definitely stay here again!Genuine Hotels.com guest review
I really liked this hotel and will be backGenuine Hotels.com guest review
I loved it here! It was an amazing experience and I felt very comfortable the whole time. Highly recommended.Genuine Hotels.com guest review
Very nice. But the internet signal was unstable!Genuine Hotels.com guest review
Rashed working at the desk was excellent. He was very helpful. Thank you Rashed(sp).Genuine Hotels.com guest review
"Renovating but still our home away from home."
This hotel is currently renovating but our comfort was not hindered at all. Our only complaint is that during renovation the breakfast location is too small so you need to go really early - 7 am or before - and possibly take it back to your room.Genuine Hotels.com guest review
"Home away from home for the holiday"
The room was nice - the kitchen was exactly what we needed for our 11 day stay. The only drawbacks were (1) no hand sanitizer in the fitness center - after a request to refill the dispenser, and (2) the hallways and stairs were in need of vacuuming - always. The staff was friendly, bed was comfy, good location close to 75 Expwy and several restaurants. […] We would stay here again. Read moreGenuine Hotels.com guest review
"Great even with remodeling"
We've been staying at this location for going on 6 years when we come to Dallas and it's been great for us every time. We like having a kitchen so we don't have to eat out a lot. If we do choose to eat out, there are several close restaurants that we enjoy. We were surprised this trip to discover an intensive remodeling project underway which made check […] in a little awkward at first but did not affect our comfort at all. I'm wondering what exactly they're remodeling since it's always been so nice. I can't wait to see. We'll definitely keep staying here. Read moreGenuine Hotels.com guest review
"Good and affordable."
Good hotelGenuine Hotels.com guest review
"Smells so bad..."
The entire hotel was filthy. There appeared to be a remole in progress but the filth was not due to the construction. Floors and upholstery were dirty and rancid. The whole top floor smelled of urine.Genuine Expedia guest review
"Hyatt House Richardson"
The hotel was doing construction so the check in desk was hard to find and also very hot. The rooms were great though, I requested to extend my stay by a day and the front desk clerk said it was fine called back hours later and advised it was a mistake they were sold out. I had to return to the hotel pack and try to find another mid day because they […] left ab untrained front desk clerk unsupervised Read moreGenuine Hotels.com guest review
"Always a great stay"
Always a good place to stay - convenient, quiet and very clean and comfortable rooms. I have stayed quite a few times (the only place I stay in DFW area) and I am never disappointed. They were under construction this time and the office bldg/breakfast room were closed for remodeling. This did increase the traffic in the building I was in. The breakfast […] room was just down the hall from my room - this should have been very noisy but it really wasn't a problem. I like to travel with my dog and they are very welcoming but I would love it if they would fence off the area they have for pets. This would allow dogs to be off-leash for a few minutes AND it would keep unsuspecting walkers from crossing a potentially messy area. Read moreGenuine Hotels.com guest review
Room was clean and comfortable. Hotel was under construction unfortunately, which made check-in confusing. Room service menu was outdated, leading to frustration and was not actually room service (I received a call from the front desk saying our food had arrived). Location was near major roadways, shopping areas, airport and areas that were required […] for our stay. Overall, a decent experience. Just come here is late September 2014 when renovations are done and don't use the room service :) Read moreGenuine Hotels.com guest review
Nobody mentioned the place was being renovated!Genuine Hotels.com guest review
WE stayed here as part of group for a wedding. We had requested a room in building 4 with the rest of the wedding party. We were put in Building 3 on the second floor with no elevators in the building. The clerk kept saying that is the only room they had. When I called the manager over they found a room on the first floor, but still in building 3.Genuine Hotels.com guest review
Beds are so confortable! Suites are huge and there is plenty if space for luggage baby equipment etc. breakfast was great. Staff was greatGenuine Hotels.com guest review
Just had a night getaway with wife, suite was nice size plenty of room quiet and near a lot of stuff to do would definitely stay againGenuine Hotels.com guest review
"Perfect for a family"
Our room had the small kitchen, which was perfect for a family of 5! Going out to eat gets expensive so we went to the local grocery store that was so close by and bought our groceries for our stay. We had other family members stay at the same hotel, so we often visited each other. The beds were so comfortable and it was roomy enough that we didn't […] bump into each other. The closet was huge, which I liked for our clothing. We even used it as a changing area when the bathroom was occupied. The washing area was in our building and served its purpose. We loved the swimming pool, never too crowded. Breakfast was delicious. Room was clean and comfortable. They even have a little store for things forgotten. I would stay there again and would recommend this hotel to others with a family. It definitely was family friendly. Read moreGenuine Expedia guest review
"Meh.... only okay"
We decided to try out Hyatt House it appeared to have many of the same amenities we enjoy at our usual hotel chain. I was rather disappointed with the quality of the furnishings and fixtures. The couch was REALLY comfy, however, the couch-bed was like sleeping on ROCKS!!! The bath tub was D.I.R.T.Y! The desk chair was coming apart-- like the faux-leather […] covering was peeling and bubbling.... Nasty! A few bugs in the closet and the bath tub. Worst of all NO ELEVATOR! Say what? Yeah.... One parent, two kiddos and ALL of our stuff.... minus an elevator makes for some tired travelers!!! I've been staying at various brands and price points for hotels all my life (I'm well over 40) and I have never seen a hotel with more than one floor with no elevator. The desk staff were nice enough, but the breakfast was AWFUL! We will not be back to another Hyatt House. Dismal. Read moreGenuine Hotels.com guest review
Very pleasant experience. Our room provided all the comforts of home in a compact unit. I looked around for an ice bucket so I could chill a bottle of wine. Wow, there wasn't one. There was no need for an ice bucket because the full sized refrigerator in the room, has an ice maker--used that tray instead for chilling the wine. The kitchen was stocked […] with enough cookware and dishes to allow preparation of simple meals. There was a two-burner flat cooktop, and oven and, yes a dishwasher!!!! With detergent!!! Bring-your-own-dishes it you want to fill the dishwasher up, as dinner ware for four is not going to max out the dishwasher. Staff at check-in and check-out were efficient and friendly. If the opportunity arises, we are eager to stay here again.. Read moreGenuine Expedia guest review
Nice and clean. I would do it all over again when I am in Dallas area.Genuine Hotels.com guest review
The hotel was beyond amazing! So clean and comfy... I honestly felt like I was home! Great place to choose to stay while visiting Dallas.Genuine Expedia guest review
"Great hotel in the Richardson Plano area"
Great hotel! Clean facility and friendly staff. Complementary breakfast with evening social. We got a suite so we had a full-size refrigerator with a stove and all of the cooking utensils that we could possibly need. Hotel is centrally located so that is easy to get to most anything in the area. Overall wonderful experience!Genuine Expedia guest review
"UTD Freshman Orientation"
Location was great for UTD freshman orientation. Only about 10 minutes to campus. Was able to run back and forth easily. Room was clean and comfortable. Breakfast was great. Good coffee. Overall a great stay.Genuine Hotels.com guest review
Staff was friendly and our room was everything we needed it to be. Breakfast the next morning was fresh and tasty. Had a great overall stay.Genuine Expedia guest review
"Nice hotel for a family get-to-together"
We recently stayed at this hotel while visiting family in the area. The comfortable sitting area and the well equipped kitchen made it possible for us to host a family dinner one evening. The ample breakfasts meant that we could eat well before joining the family for the day's activities--a nice plus. Staying here was a great experience!Genuine Expedia guest review
Easy access to UT Dallas and restaurants. Serves a hot breakfast that is so much better than the carb filled Continental breakfasts served at other hotels.Genuine Expedia guest review
"Great room. Great staff."
My wife and I stayed here on a 20th anniversary getaways to the metroplex. I commented soon after check-in that when the kids are all out of the house we could live there. The room was spacious and well equipped. The king size bed was more firm than I expected but slept great. Having an in room thermostat was great, and even though we didn't need it […] the full size refrigerator and kitchenette were perfect perks. The hotel's location is convenient for getting around the Dallas area, but getting to it coming from the south can be tricky if you're following the GPS because the exit it tells you to take forces you turn right across two lanes to make the hotel parking lot. I found it much easier to. Take an earlier exit and come up to the back of the hotel once I had explored a bit. If you're looking for a great place to stay that is not too expensive. This is it. When we bring the family to Dallas to visit the museums and the Dallas World Aquarium this is definitely where we will stay. Read moreGenuine Hotels.com guest review
"close to all sights; handy location"
Good breakfast each morning, location was perfect, room was clean and had everything needed. The service was perfect.Genuine Hotels.com guest review
we did enjoy the hotel. Had my grandchildren and it worked out o.k. However the TV inthe room could only get certain channels...I couldn't get the weather, or any of the MAJOR stations....had 2 people come to look at it...no one knew why .......sure would have been nice......the pool at night needs to have the lights in the pool on so people can swim.......the […] lights around the pool were on, but not the lights in the pool...... Read moreGenuine Hotels.com guest review
"Not a new property, but not bad..."
I was expecting this to be a newer property since Hyatt House is a relatively new brand. When we arrived I inquired about how long they have been there, and apparently this hotel was built in 1999 and was just recently rebranded. Not the end of the world, but I was hoping for something a little newer. The room was spacious and comfortable, although […] a little dated. It wasn't dirty at all which was a pleasant surprise when we finally got to the room. We were only staying for one night so we didn't have the chance to use the pool, but it looked very nice. Breakfast was adequate but not exciting - but free breakfast for a party of 4 is a great value. The surrounding neighborhood is just that - a quiet neighborhood. The hotel is right off the highway so easily accessible, but also very close to UT Dallas (our destination). The surrounding neighborhood felt very safe. We didn't interact with the staff other than at check-in, but the gentleman working the desk was very friendly... even though we arrived very late. A good experience overall. Would I stay here again? Not sure. I would probably look for something a little newer, but that's just personal preference. If nothing newer or closer to the campus was available then I would stay here again. This location was very convenient to UT Dallas. Read moreGenuine Hotels.com guest review
"A piece of heaven in Dallas/Richardson"
The first thing we noticed was how clean this hotel was. When we walked into our room, the sweet aroma that filled the air just took our breath away. Even our little ones couldn't contain their excitement. Breakfast was also a blast. Too many selections to fill you up for the rest of the day. By far the best Hyatt Place we have ever booked. We will […] definitely stay here again. Read moreGenuine Hotels.com guest review
"convenient- quiet- great breakfast"
greatGenuine Hotels.com guest review
We didn't realize the king suite rooms meant there was a small kitchen in the room, which was a nice surprise! Loved the room. The cooking smells from some of the rooms down the hall were not the most appetizing but luckily they were only smelled in the hallway.Genuine Hotels.com guest review
"Comfortable stay for a family with kids"
We stayed there for 4 nights. I was especially looking for a hotel with full kitchen as we had a small kid. Rooms were clean (though there is scope of improvement, but nothing that worried me). Complimentary breakfast had good options and variety. Staff was really nice. It was more like an apartment complex type arrangement which i liked. We did not […] use social evening opportunities but it looked like a nice thing. We had no complaints regarding any of the advertised amenities that we used. Wifi speed was also fine for occasional web browsing. Read moreGenuine Hotels.com guest review
"Like Being Home"
Very comfortable and homey!Genuine Hotels.com guest review
The hotel & location was great. Rooms are a great size. The only downfall was, when we went to swim in pool, the ducks had already beat us too it.Genuine Hotels.com guest review
"Nice for the money"
The room was nice for a ladies night out. Enjoyed the kitchen and there was enough room for the massage therapist to put his table down.. There were some nasty stains on the couch but I'm sure it's hard to keep a tan couch clean. Would most defiantly stay again.. Only major complaints were air condition would not work at night. It got really hot! The […] noise on the third foot occupant sounded as if he was roller skating.. Read moreGenuine Hotels.com guest review
"Suite was perfect for family!"
Room was big enough to all spread out and not be stepping on each other's toes! Having the kitchen was wonderful since we needed to keep kids' drinks and snack in the fridge. Made it easier to feed them without getting fast food!Genuine Hotels.com guest review
"Good night stay!"
I really enjoyed the stay here at Hyatt House. The location, food, customer services were great.Genuine Expedia guest review
Cleaning of room: Forgot to leave face rages twice, did not do good job vacuuming room. Bed did not sleep well.Genuine Hotels.com guest review
"night of blissful excellence"
My fiance and I spent the evening/ night here before going to Oklahoma, and I couldn't all for better. Great malls in the area with an excellent neighborhood. We were minutes away from everything we could all for. Felt as if we were at home with a pool and social hour in the lobby. Clean rooms, great location, and many activities to take part in.Genuine Hotels.com guest review
"Great Place to stay"
Only problem I had was the cafeteria was full when we arrived for breakfast. They worked hard to keep the food available on traiesGenuine Hotels.com guest review
"Newly updated hotel near Central Expy"
Nice facility, although staffed thinly for very popular/crowded Memorial Day weekend. Loud a/c units in rooms. Tasty breakfast.Genuine Expedia guest review
Comfortable, clean, spacious rooms but breakfast area is cramped, dark and oldGenuine Expedia guest review
"Great location and reasonable price"
I stayed at Hyatt House for one night and I was very satisfied with the friendly service by the front desk at night. The room was nice and clean and I love the full kitchen feature. A few cons are: no elevator, no ice machine or vending machine except in the main business building, the wall are thin. I had to wait around an hour for the ice machine […] in the refrigerator to make ice. However, for the price, it's hard to be beat. I will come back again if I visit Dallas area Read moreGenuine Hotels.com guest review
"Another great stay!"
We have stayed here numerous times. We always have a great experience! Great staff and comfy beds. What more could you want? Our carpet was stained but other than that our room was clean. We will stay again.Genuine Hotels.com guest review
"Centrally located to our events"
Wonderful night stay! Very clean and staff very friendly. Breakfast had a good variety to choose from and was delicious. I hope to stay again.Genuine Hotels.com guest review
This was a great choice at a very reasonable rate compared to other hotels in the same area. It was very close to where my meeting was located. Full kitchen was a plus for me as i needed to freeze an ice pack. Very comfortable. it did not have the kingsized bed we ordered but two queens was ok for this trip.Genuine Hotels.com guest review
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