Gross. Should not be an autograph. Lobby and corridors smell like bad febreeze. Luckily we were able to cancel our reservation and went to kimpton up the street, on the beach, and paid less but we still had to sleep here one night unfortunately. Avoid.Genuine Hotels.com guest review
Horrible, horrible. No care for guests time, waited 2 hours to get a room after booking 2 weeks in advance. Management is lacking, their attitude is so what! Never had a worse experience. Room service puts you on hold and never gets back to you.Genuine Hotels.com guest review
"Do yourself a favor, stay away!!!"
The room not as advertised, hotel management very unproffesional. Waited 2 hours to get into room after booking 2 weeks in advance. By far, the worse hospitality experience in my life.Genuine Hotels.com guest review
"Good staff, loud AC"
We stayed there for 3 nights. The staff was friendly, but the valet was a little confusing. We got room 128. Which was in a separate building. The beds were comfortable, although the mini bar was in need of a dusting badly and the cashews were expired. Bathroom was small, but looked up to date. The door to the bathroom was not easy to shut though. The […] biggest complaint would be the air conditioner in that room. It was so loud that every time it turned on it woke me up. I had to shut it off at night when I was sleeping the last two nights. Overall, it was a pretty good hotel, and I might stay again if I can get a quiet night of sleep with AC running. I would recommend it to my friends who's a heavy sleeper and don't mind the loud AC Read moreGenuine Expedia guest review
"Nice room, no club noise"
I would stay here again in the drop of the hat. Room are well laid out, very little noise from other rooms. The hotel staff was very friendly.Genuine Expedia guest review
Blue Moon is my favorite hotel in Miami. Staff was very nice, room was clean, we had some issues that were taken care of immediately.Genuine Expedia guest review
It was funGenuine Hotels.com guest review
Awesome hotel, location, impeccable service. The room was very nice, but it had a max occupancy of 4 ppl (while some rooms only had max occupancy of 2 ppl, so we paid more for this room thinking it would be larger) but the room was EXTREMELY small. Big enough for 2 ppl max. Walking down the hallway while they were cleaning the rooms, we did see in and […] every room was much bigger than the one we were in. So that was a disappointment, and a total hassle since 4 GIRLS shared this room. That being said, I would definitely stay here again, I would just insist on having a different room (especially since I saw the other rooms and know that there are much larger ones). But seriously, beautiful hotel, everything was perfect as far as the amenities etc, and I cannot say enough about the quality of the service here, definitely recommend! Read moreGenuine Hotels.com guest review
"Great Oasis in the heart of South Beach"
Had a great stay at the Blue Moon Hotel. I had two rooms, both very clean and nicely decorated. Staff seemed cordial and enthusiastic. The elevator that every one complains about is functional and 1970's charming. Valet parking was great in the chaos of Miami Beach and it was available all the time. The swimming pool was rather small and a bit dirty […] but who cares when the ocean is amazing ! Overall a good stay Read moreGenuine Expedia guest review
Great location, amazing cozy hotel and the staff is very helpfulGenuine Expedia guest review
"Nice hotel in a great area!"
I read a lot of reviews before finally deciding to stay here and I have to say I was NOT disappointed! I love this hotel and the staff is great! Our room was cleaned twice a day and the staff was very helpful and accommodating. The location is great, a block away from the beach and shopping! Also a nice walk to Espanola Way and Lincoln Road. Your away […] from the noise on Ocean but still right in the action. We will definitely be coming back! Read moreGenuine Expedia guest review
"Should not be an "autograph""
Awful.Genuine Hotels.com guest review
"Will stay there again!"
Pleasantly surprised, will definitely stay there again.Genuine Expedia guest review
Valet is only option for parking. Worst valet experience I have ever had. The 1st day at check in I requested the car for 3:00 p.m. as I said I was attending a Marlins game. I arrived to the valet station at 3:03 p.m. and the car was not there. Called front desk & told there was an issue with system and they had to call the valet. We had to wait another […] 10-15 minutes in the rain. Finally when it arrived, there were two men inside of the car. Upon getting in my car I found the valet had changed my radio station & a/c settings. They caused us to be late for the baseball game & actually missed the top of 1st inning. Once again I had to contact the front desk and was told I would have to leave my key there. On the day of check out, I requested the car be brought around prior to initiating the check out procedures. I was told the car would be brought right around. Once again this was not the case. Two separate valet's came into the lobby and asked me which car was mine and it would be there soon. Finally after 30 minutes they attempted to radio another valet to find out where the car was. After approximately 40 minutes the car finally arrived as it began to rain. Once again because of their failed promptness we had to deal with loading up the car in the rain. This again caused us to be late in our scheduled departure from Miami. Read moreGenuine Hotels.com guest review
Very nice hotel will stay againGenuine Hotels.com guest review
I stayed here for the weekend and had a wonderful time. The hotel was clean, extremely convenient, and offered everything that I needed. It did not however have a gym. To compensate for this, they sold day passes to either crunch or equinox at a discounted rate. I took the equinox passes and had a great workout. The staff was nice, very attentive, […] and very professional. I had a standard king room which was kind of small; but it did have a closet. The hotel was 4 feet from another hotel so when looking out the window, there was no view. Actually there was a view of the trash from the adjacent hotel. The location was great! It was close to 12th St. beach as well as the shopping districts on Collins, 5th St., and Washington. This hotel is one of the more affordable hotels in South Beach and for the price, the hotel was amazing. Read moreGenuine Hotels.com guest review
Best hotel brand new amazing staff!! Great location to beach & restaurantsGenuine Expedia guest review
"Good location but a few letdowns"
The hotel has a good location, close to everything. Compared to other hotels it offers a good price. Having said that, it is expensive and I recommend walking a few blocks for a better deal. The room had a slightly squeeky floor, toiletries were not provided for 3 people but for 2. 2 of us had to sleep on a double bed together which is OK for a couple […] but not for 2 guys. The staff were friendly but the hotel was not accommodating. We needed 1 night less than we booked and we did not ask for a refund but instead of the extra night to have a second room for 1 night but they refused. It is sad to have a large chain hotel more flexible than a small hotel. All in all, this was a huge disappointment. Read moreGenuine Expedia guest review
"Good south beach hotel"
Great location. Nice South beach hotel. Great Service. Good ValueGenuine Hotels.com guest review
"Nice, cozy hotel"
We had a great experience overall. The staff were friendly, reliable, and punctual. The only negatives from our experience were: 1) a bit pricey, 2) lunch from their restaurant, Fix, took way too long (we ordered sandwiches for lunch and it took them over 30 minutes to serve our food), 3) and the toilet in our bathroom was a bit loose (if you moved […] slightly from side to side while sitting it would move from the wall a little). The best positives from our experience: The bar staff were on point and kept the drinks coming, the room was clean and comfortable, the pool area was private and quiet, the food was good, and the front desk staff were friendly and respectful. I would definitely stay there again and I would recommend this hotel to friends. Read moreGenuine Expedia guest review
Money was taken from my car. I was only there for one night. I will not go back to a place that allows theft..Genuine Expedia guest review
"Great location close to beach"
The hotel was wonderful. Staff was great. Rooms are small but adequate. The hotel is in the vibrant area of Miami Beach. Late night nightlife. The front (street) rooms are noisy.Genuine Expedia guest review
"Very nice medium-sized quiet hotel."
The Blue Moon is a located a block off the nightlife stretch on Ocean Boulevard - 2 blocks from the beach. We had a very nice 3 nights. Staff +++.Genuine Expedia guest review
For the first time the room and the lobby are better than the website pictures of the rooms and the lobby. Great staff! Would recommend!Genuine Hotels.com guest review
The room was small but still nice and clean. The bathroom was great and upgraded very nice. I would stay there again.... The staff was very nice and attentiveGenuine Expedia guest review
20 steps from south beach wow!!!!!@Genuine Hotels.com guest review
"Staff was wonderful!"
Alex, Dave and Fiorello provided excellent service. Hotel was clean, food was good and close to Ocean Drive and the beach. Bathroom did not have a fan and we could not find room light overhead but overall a very pleasant stay.Genuine Expedia guest review
"WOULD I RETURN? MAYBE..."
The good: great location, close to the beach and one block away from Ocean Drive with all the noise. Clean, comfortable room and bed, very friendly staff. The bad: air conditioning (Room 308) louder than a jet engine, not enough shelves in the bathroom. For example, above the toilet is a huge amount of unused space which could have easily have some […] shelves or a cabinet. The tiny shelf above the sink does not cut it. The elevator is ancient ad requires 2-3 people to operate it so we just used the stairs. Although the food was adequate, the breakfast service was extremely slow and inconsistent. Come on, 45 minutes to get breakfast! After day 2, we just walked a couple of blocks to the diner which had great service--fast! On the day of our departure there was NO breakfast cook available at 7:30 a.m. and we had to, again, go the the diner. $1,800 for 6 nights--not sure if that was the best value. The pool is tiny (something we knew upfront) but when there were 6 kids swimming one day, I had a sinking feeling that it had become an oversized jaccuzzi perhaps used by those kids as a personal potty. The street was torn up in the front, so it was not very attractive but that's not the hotel's fault. Read moreGenuine Expedia guest review
Cutest hotel ever, a little off the beaten path, which for us was good. It was quieter than the other hotels on the beach. It was only a block from all the action.Genuine Expedia guest review
I think everithing was really good except at night. The room had too much light at nightGenuine Expedia guest review
It was great! Def recommend this place to anyone!Genuine Hotels.com guest review
"Great hotel in a great location!"
The Blue Moon hotel was a great hotel strategically located in the heart of South Beach. The beach was a block or so away and dining and entertainment all within walking distance! The room was expensive and on the small side but the decor was lovely and very clean. Staff were all very helpful and pleasant as well. I would definitely recommend staying […] at the hotel. Read moreGenuine Expedia guest review
Very nice hotelGenuine Hotels.com guest review
Didn't like enough to return.Genuine Hotels.com guest review
"Good location, clean, friendly staff"
Stayed here with my family for one day. The hotel was clean and comfortable. Parking space is an issue with all the hotels on the street. Most provide valet parking as an option but allow about 30 prior notice for them to retrieve your car. Overall a good place.Genuine Expedia guest review
"Great hotel great location. Clean and pretty!"
Considerate staff. Spotless room. Will visit again.Genuine Expedia guest review
"Pricey but worth it! Exceptional service!"
From the moment we pulled up service was terrific. They took my car & held our bags until our room was ready (checkins @ 3 but got it ready by 230 for us since we were early!) We sat @the convenient bar that has easy access to the outdoor seating area. Drinks were very pricey but the bartender Fi (spelling?) was affable & attentive & she made great […] drinks! The other 2 bartenders were just as kind & good! The room was small but bathroom was a nice size. I cannot stress what a difference the good service did that made any minor issue seem like nothing since they were so kind. On our last day they held our luggage and let us leave our car until after we got back to the beach and asked if we wanted to freshen up before we left around 5pm (since check out is at 12 - we had no room but they still were so thoughtful!). The valet boys (I cant remember their names) were so sweet, carried our bags and saw us to our car. Oh breakfast was until 12 but I just sat down at 12 and they still served us a wonderful delicious breakfast-great eggs beni & coffee! The hotel is pretty and clean and walking distance to the beach and clubs but not right on the strip so its still quiet. Also walking distance to all the cool stores if you want to shop! I was very happy and as was my cousin. If I had booked earlier it would have been a lot cheaper but it was pretty much the same $ as the other places and with the service and valet I don't think you could find a better place in south beach to stay! Read moreGenuine Hotels.com guest review
"Great location, nice staff"
Great stay!! I stayed here a few years ago also.. Rooms are nice, location is 1 block from beach. Rates were comparable to other hotels, tho feb is high season with car show and food festival in Miami..Genuine Hotels.com guest review
"Great spot! Will Return"
Very happy with the Blue Moon, very friendly and accommodating staff in a charming boutique atmosphere. All the amenities you could want in South Beach at a fairly reasonable price. Room was quiet and clean, hotel was in great proximity to beach, bars, restaurants, etc. Will return!Genuine Hotels.com guest review
"SOBE Food & Wine"
From start to finish our stay was awesome. Clean, beautiful accomodations. Staff was extremely accomodating, friendly. Will definitely stay there again!!Genuine Expedia guest review
"Great location and facilities"
We recently stayed here for 4 nights and had a wonderful stay with no complaints. I would stay here again and highly recommend this hotel. The staff was very accommodating and friendly. The hotel is located on Collins Ave so it is not as noisy and some hotels on the strip. It was quiet and relaxing and only one short block to the beach. The pool area […] was a little small but still extremely nice. The rooms were clean, quiet, and like the rest of the hotel, nicely decorated. Had a really nice stay! Read moreGenuine Expedia guest review
I come to Miami every January. This is my second year stay here. I would not stay any where else in south beach. This hotel offers a kind of seclusion in the mist of the business on Collins ave ( the strip as some would call it). Beautiful decor, great staff and cozy warm rooms. A very very un expected upscale boutique hotel. Loved it. See you next […] year. Read moreGenuine Expedia guest review
"Great deal for the area"
My wife and i got detoured to Miami for a few days after missing a cruise ship due to weather. We had been in the area before and did not like where we stayed, so we looked around and decided that the Blue Moon had the best reviews in our price range. We loved the service and the room. I had breakfast 1 time and it was real good. The staff is very helpfull. […] It's in a great location for food, bars, retail and nightclubs. The only thing i could find wrong was the bathroom didn't have enough counter space, it would be easier to get ready if there were a bigger shelf. We definately will go back!!!!!! Read moreGenuine Hotels.com guest review
"Friendly staff, great location"
Beautiful hotel. Only negative was room was a little smaller than what I'm used toGenuine Expedia guest review
"Great long weekend in the heart of South Beach!"
I just returned from a long weekend at Blue Moon Hotel with a group of 6 people, all in our late 20's/early 30's. We had stayed at Blue Moon a couple of years ago before it became an Autograph Collection hotel and were happy with their recent updates. The rooms are clean and spacious and the bathrooms have all been updated. Also, the staff couldn't […] have been nicer! They went out of their way to make sure all of us had a great stay. They knew everyone by name from the moment we checked in and were happy to recommend great restaurants in the area. The bar at the hotel is a great spot to get a drink before heading out. We ate breakfast at the restaurant in the hotel, but the service was a little slow. The hotel is in a great location... away from some of the noise you get on Ocean Drive, but close enough that you can still enjoy it. The Clevelander is right up the block from this hotel which has a pretty hopping bar scene if that's what you're looking for. We would definitely stay here again! Read moreGenuine Expedia guest review
"I would hardly consider this a 4 star hotel."
The room was really small and warm inside. The thermostat in the room was locked so you couldn't turn it down. The next morning I called to see if room service could bring me something up to my room and was told they don't do room service. There were no amenities even close to what a 4 star hotel would offer.Genuine Expedia guest review
although the room was small, the staff was fabulous. We really thought they were our extended family. So helpful in every way.Genuine Hotels.com guest review
"great boutique hotel"
I had an amazing stay at Blue Moon. The staff was courteous, professional, and attentive at all times. Great place to stay, if your looking for a intimate setting. Not your oversized, overpriced hotel. Great location to everything. The pool is not big, its more like a jacuzzi but, you can go anywhere to swim. Will definitely stay here again.Genuine Hotels.com guest review
I stayed there with my mom for one night. The hotel staff were super nice and accomodating. The bed was super comfortable too! My only two complaints are that there was no refridgerator (even though the front desk woman said we were "upgraded" to a King bed suite) and the air conditioning noice was noticable when it turned on. Oh, and the TV in the […] living room was mounted but didn't seem to come out from the wall which made Law and Order akward to watch. But all-in-all I would definately stay here again (espcially now that I know how to access the valet - you have to go off 10th street!). Thank you Blue Moon!! Read moreGenuine Hotels.com guest review
"Hands down the BEST"
My stay at Blue Moon was perfect from day 1 to day 3. The hotel is located in the right spot. Just a block over from Wet Willies, 2 blocks from a Spanish cafe call David's which has one of the best tasting food ever. The hotel staff Alexis and David are such sweet guys. The other staff nonetheless are also very accommodating. The room is small but perfect […] for friends and even more perfect for a couple. All that is missing is the fact that its only 3 floors but that's minor to the experience we received. I would recommend this hotel to anyone and everyone. If you are looking for a quiet spot and people to cater to your needs The Blue Moon is the place to be. I am also very picky and hard to please but they did just that, Please. I miss my Clark Kent's lol the guys some how remind me of Clark Kent's so I have deemed them Clark 'of South Beach. Thank you for an amazing time. I will be back. P.S. You wont need a car on this trip and if you do then your better doing valet parking. The cost is worth it over trying to find parking on the street and paying the parking meter. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )