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Marriott's Boston Custom House Villas - Boston 42.35886, -71.05307
3 Mckinley Sq, Boston, MA, 02109 United States
Guest review summary
- 9.2 Average rating: All Trip Types
- 100% Recommended
- 18 Reviews
- 9.2 Hotel Service
- 9.0 Room Comfort
- 9.2 Hotel Condition
- 9.8 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (18) | 9.2 |
| Business | (1) | 10.0 |
| Romance | (2) | 7.0 |
| Family | (5) | 8.8 |
| With Friends | (3) | 10.0 |
| All Others | (7) | 9.4 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 0203 027 81 46
Facilities
Services
- Arcade/game room
- Breakfast available (surcharge)
- Complimentary newspapers in lobby
- Concierge desk
- Express check- in
- Express check-out
- Fitness facilities
- Laundry facilities
- Parking (surcharge)
- Parking (valet)
- Parking garage
- Porter/bellhop
- Safe-deposit box - front desk
- Security guard
- Tour assistance
- Use of nearby fitness center (discount)
Business & Event
- 24-hour front desk
- Business services
- Dry cleaning/laundry service
Rooms (all rooms include)
- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Dial-up Internet access
- Electronic/magnetic keys
- Hair dryer
- High-speed Internet access
- Housekeeping (daily)
- In-room childcare (surcharge)
- In-room safe
- Internet access (complimentary)
- Iron/ironing board
- Microwave
- Multi-line phone
- Non-smoking only
- Pay movies
- Premium television channel(s)
- Refrigerator
- Rollaway beds
- Satellite television service
- Shower/tub combination
- Television
- VCR
- Voice mail
- Wake-up calls
General
- Air-conditioned public areas;
- Bar/lounge;
- Elevator/lift;
- Number of floors: 26;
- Pool table nearby;
- Smoke-free property
| Check-in time is | 4 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Recreation
- Aerobics nearby
- Bicycle rentals nearby
- Fishing nearby
- Ice skating nearby
- Pilates classes/instruction nearby
- Rowing or canoeing nearby
- Running track/path nearby
- Sailing nearby
- Swimming nearby
- Tennis nearby
- Yoga classes/instruction nearby
Guestrooms Guestrooms
King Bed
All rooms include All rooms include
- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Dial-up Internet access
- Electronic/magnetic keys
- Hair dryer
- High-speed Internet access
- Housekeeping (daily)
- In-room childcare (surcharge)
- In-room safe
- Internet access (complimentary)
- Iron/ironing board
- Microwave
- Multi-line phone
- Non-smoking only
- Pay movies
- Premium television channel(s)
- Refrigerator
- Rollaway beds
- Satellite television service
- Shower/tub combination
- Television
- VCR
- Voice mail
- Wake-up calls
One-Bedroom Villa
One king bed with comforter. Queen sofa bed in separate room. Tall windows with city or harbor views. Approximately 650 square. Living/dining room with four-chair dining set under brass chandelier. Coffee table. Two TVs and VCR. Complimentary high-speed Internet connection. Wet bar, microwave oven, compact refrigerator, toaster, blender, coffeemaker, and utensils. Nonsmoking.
All rooms includeTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking: US$ 38 per day
Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
Less than 0.5 mile
- Long Wharf - 200 yards
- New England Aquarium - 200 yards
- Faneuil Hall - 300 yards
- Faneuil Hall Marketplace - 300 yards
- Financial District - 300 yards
- Boston Harbor Islands State Park - 400 yards
- Old State House - 400 yards
- New England Holocaust Memorial - 400 yards
- North End - 500 yards
- Boston City Hall - 500 yards
1.0 - 3.0 mi
- Boston Logan Intl. Airport (BOS) - 1.8 miles
3.0+ mi
- Bedford Laurence G. Hanscom Field Airport (BED) - 14 miles
- Stow Minute Man Air Field (6B6) - 25 miles
- Nashua Municipal Airport (ASH) - 37 miles
- Worcester Regional Airport (ORH) - 42 miles
- Manchester-Boston Regional Airport (MHT) - 44 miles
- Provincetown Municipal Airport (PVC) - 47 miles
- Providence T.F. Green Airport (PVD) - 48 miles
Reviews
Filter by:
-
All (18)
- Recommended (18)
- Not recommended (0)
""great location""
Reviewed by J of Canterbury on Jul 15, 2008
Excellent location in Downtown close to Quincy Market and the harbour. Lovely building and big rooms. Slightly disappointed with some aspects of the service. We needed to use the sofa bed and it was expected that we would make this up ourselves. We were also unable to get a kettle to make up formula for the baby. Overall very good and would stay here again.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Chance to Stay in a Historic Building"
Reviewed by N of Buckingham England on Feb 1, 2008
If you are looking for a hotel with lots of facilities e.g. bars resturants or health spa's this is not for you.. If you fancy a staying in a spectacular building, the original sky scraper in Boston, which is in the ideal tourist spot for exploring the city this is for you. No resturant is not a problem, there must be a dozen excellent resturants within 50 yards of the hotel, 50 or more within 200 yards. The suites are excellent with masses of space althogh the kitchen facilities are minimalistic. Woudn't want to cook a meal there! Worth a visit to the viewing gallery at the top, just like the Empire State Building, spectacular views.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
The following English reviews were posted by Hotels.com guests from other countries
"not quite happy"
Reviewed by Binder of Dättlikon on Oct 21, 2009
The staff in the lobby is very competent and friendly. We stayed for two nights in a suite in the second floor, but the heater was so loud we couldn't sleep and woke up many times. Maintenance came in the second day but didn't repair anything or left a message why thgey didn't fix it! So the second night was as the first one! The staff showed a bit generosity the next day but we don't trust maintenance to fix the heater now. So check the loudness of the heater in the room before you stay overnight.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 7, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Pricey but worth it"
Reviewed by Meredith of Mount Sinai on Aug 31, 2009
This hotel really caters to families. The staff could not have been more pleasant or helpful. The location is minutes away from all the family-friendly attractions and you can save a few dollars on eating out by eating a few meals in. Guest rooms were expansive and sleeping accomodations for 4 were well worth the price. Beautiful observation deck on 24th floor--felt like we got another attraction for free!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"roominess"
Reviewed by carol of finucane on May 13, 2009
the room was not the size I had expected, considering it is a "villa" it was smaller than expected. Staff was friendly
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Great room for the money"
Reviewed by a Hotels.com guest on Mar 25, 2009
We had a terrific weekend at the Marriott Boston Custom House Villas. My husband and I spent the weekend with our 3 children. The location was perfect,the villa was immaculate and we used the pool facility at the Marriot Long Wharf which was in walking distanct from the Marriott Boston Custom House. We would definitely stay there again.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great All-Around"
Reviewed by Jeff of Irvine on Feb 13, 2009
We were staying with family in the burbs but decided to chnage it up and spend our last night in the city. I couldnt have been happier with the choice. It wasn't the cheapest place in the area but clearly the best bang for the buck. Location Location Location. Could this hotel be in a better spot in the city. It became a perfect meeting place for friends. Very easy to find (being the only clock tower). The roomwas freshly painted and very comfortable. Large sitting area and seperate bedroom. The upper floors offered a very cool game room, laundry and spotless workout facility. Great vistas from EVERY window. Would 100% stay there again next time I'm in the city.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Outstanding in everyway!"
Reviewed by a Hotels.com guest on Dec 29, 2008
Loved the location to the city, fanuel hall within walking distance, the T across the street, great rooms and the convenience to everything exceeded our expectations
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Fabulous historic building turned hotel right in the vistor mecca of Boston"
Reviewed by c of pleasanton on Nov 20, 2008
This Marriott hotel is the cream of the crop for Boston visitors with mixed agendas. The accomodations are more than just a bedroom. The condo convenience lends itself to a bit of self catering if desired, non bedroom space for entertainment and in general a wonderful atmosphere of historic luxury meant just for you and your family. The location is perfect for the carless traveler who is willing to explore the city via the "T" and on foot. All this for less than the average cost of a similar 4* hotel. We would definitely visit again during our daughter's 4 year college years.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 2, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Very nice but noisy"
Reviewed by a Hotels.com guest on May 14, 2008
The room was great and so was the price, but we stayed on the side of the building closest to the market. Late nights got very noisy.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 11, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"No room service."
Reviewed by a Hotels.com guest on Mar 3, 2008
Although the overall hotel was great, I did however miss having room service. There are plenty of restaurants within walking distance, but I did miss the luxury of having coffee in bed. One of my most cherished luxuries when I travel.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 5, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 4.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 11, 2007
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 20, 2007
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"great room"
Reviewed by a Hotels.com guest on Apr 2, 2007
great room for the money. very spacious and clean.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews