"Impala Stay week of Christmas"
This was my first time to South Beach and wasn't sure if I would be in a good location to walk to Ocean Ave and Lincoln Mall Rd. Well let me tell you this was a great little hotel. We rented a car and now know for our next visit - its' really not necessary. We walked to all of our destinations and rented bikes for a day too. It was tucked out of the […] way from the main road and noise and was perfect for my husband and myself. The room wasn't huge - but we really only slept there so it was perfect. I loved the shower in our room. It was an open concept with a glass wall. We really enjoyed our stay and would return to the Impala without hesitation. The staff was very friendly and helpful - all around a pleasant stay. Read moreGenuine Expedia guest review
"Nice hotel close to beach"
Excellent hotel. Great ambiance.Genuine Expedia guest review
"Nice Find! AWESOME service!"
The hotel is a quiet place, nice surrounding area, great location, Romone the front clerk was AWESOME! If you wanna be close to everything in a nice hotel this is the place. Great room. Nice big shower. Apartment style. Only con: no view. But with everything else they offer you won't even notice! Room service looks great but we never got a chance to […] try it. Stay here! Read moreGenuine Hotels.com guest review
"Super location- 1 block from beach!"
This is a great boutique hotel with a wonderful staff, great rooms with VERY comfortable beds, and a lovely little garden with tables for relaxing or snacking. It was very quiet even though it is only a block from Ocean Avenue hotels and night clubs. Walking distance to beach, Art Deco hotels, and restaurants. Loved it!Genuine Hotels.com guest review
"Quaint, Boutique Hotel with Fantastic Staff"
From the outside, the Impala hotel may not seem like much, but the indoor decor is classy, boutique and inviting. From the moment we arrived we were treated with respect, kindness, and had a real sense that our comfort was of great importance. We received a complimentary upgrade after sharing that our travel into the city was a bit rough. Anytime we […] had a question about the city, where to go, what to do, travel from the hotel etc. we received a helpful and thoughtful response. The deluxe room with king bed wasn't huge, but made up for size in class. The bed was amazingly comfortable! In the top 5 hotel beds I've experienced. The bathroom has great stone fixtures and rain-shower head that never ran out of hot water. One of the few cons included relatively thin doors that made it so that morning activities out in the lobby of the hotel were easily heard and decreased our feeling of privacy. Luckily, the overall hotel atmosphere is quiet and relaxing. Read moreGenuine Expedia guest review
We had a really lovely stay here. We stopped one night to see the night life pf South beach Miami. The staff advised us not to eat on ocean drive, and that was not the first time we heard that, they sent us to a really nice Italian restaurant on Espanola way and even made reservations for us. The rooms are very clean and the staff were lovely, we didn't […] get up in time for breakfast so can't comment on the food. Overall the hotel exceeded our expectations, I have payed a lot more money to stay in worse hotel. Also their parking is reasonable (I think) $25 for the day you arrive until 4pm the next day. Read moreGenuine Hotels.com guest review
Impala was a pleasure to stay at! It's beautiful and the staff really can't do enough for you. We didn't eat at Impala but the Italian restsurant attached was always busy!! The only thing that was slightly annoying was that it was difficult to find, it's very tucked away. The restaurant attached is more prominent.Genuine Hotels.com guest review
"Hotel location was great"
We stayed from 9/20/13 until 9/23/13 and stayed in the queen bed suite in room 208. Our recommendation came through Expedia. The hotel was convenient for shopping and the Ocean Dr experience. The staff is friendly. The valet service notified us ahead of time to always call 25 minutes prior to needing the car. It would have been nice to have a coffee […] maker instead of expresso maker in the room. Our room was cleaned daily. There is no noise at night which allowed for us to get our sleep. The suite was roomy for two individuals. You are required to turn in your key to the desk each time you leave the hotel, which is the first time I had this experience, but we became comfortable with it during our stay. I wound not recommend this hotel for seniors or those with disabilities since there is no elevator and the bath tub is deep and I had to careful getting in and out of the bath tub. If you like going to and from the room while at the beach or on the Ocean Dr strip, it can be quite a walk based on where you set up on Ocean Dr since it is not practical to try moving your car since you are already paying for valet services at the hotel. Read moreGenuine Expedia guest review
It has a great location, close to the beach, stores and restaurants. The staff was very nice and polite. The rooms were cleaned and very comfortable.Genuine Expedia guest review
Great hotel, friendly staff, fantastic location- happy times :-)Genuine Hotels.com guest review
We enjoyed it very much. The weather was not so good. We had 1 and half good days. The staff at the hotel were so good about giving us recommendations on things we could do or go. The Hop and Stop bus tour was very good. We enjoyed all the sights. If the weather had been better we could have done all the outdoor things we wanted. Can't hold Miami responsible […] for that. The Hotel and staff were GREAT. The location was great as well . We could walk to Ocean Drive and the beach. We were really in the center of everthing without the noise. We will go back!!! Read moreGenuine Hotels.com guest review
"good classic hotel"
Great location, beach, restaurants and nightlife are walking distance. Room is very small, but clean and very quiet. I asked extra towel but hotel staff said No, that was little bit disappointed.Genuine Expedia guest review
Response by Impala Hotel Thank you for taking the time to share your experience. I must admit to being rather shocked upon reading your comment as I cannot imagine one of our staff members refusing such a request. I sincerely apologize about this and can assure you that it is not a usual response from us to any of our guests’ requests. I will make sure this does not happen again
"An excellent hotel in a great location."
This is an excellent hotel in a great location. The staff is very friendly and helpful and the rooms are great.Genuine Expedia guest review
"Great Getaway to South Beach"
The staff was great and the hotel was located in a good area. Short walk to the beach and surrounding restaurants.Genuine Hotels.com guest review
"Art Deco District with modern amenities"
Small boutique hotel -- helpful (if somewhat disorganized) concierge. Location was excellent -- Art Deco District, one block to beach, valet parking, and only 5 block walk to Lincoln Road Mall. Is part of same building as La Spiga italian restaurant. Rooms are clean and newly appointed.Genuine Hotels.com guest review
"Great Hotel, Great Staff, Great Price!"
Great hotel! High quality room and excellent support from staff to make your visit comfortable and assistance in making your travel itenerary in South Beach a reality. The only downside was talking in the check in area could be heard in bed at midnight. Need a little more soundproofing.Genuine Expedia guest review
1 minute walk to beach, lummus park. Great location and service. no complaints, just be prepared to bring extra cash, vallet $25 a day, breakfast $10 a day, $250 security deposit.Genuine Expedia guest review
"Comfort, meets elegance - who enjoys simplicity"
It was the most incredible three day, two day stay - enjoyed every moment and had a wonderful time.....Genuine Hotels.com guest review
very nice hotel in one block from Ocean Dr. Clean, friendly and pritty big roomsGenuine Expedia guest review
"Great Hotel for South Beach ....."
Great Hotel for South Beach, Right Where it has to be, Not in the Middle pf the Action but Walking Distance to it. Walking Distance to the Beach and to the Restaunrants. Room was Nice, Clean and Quiet. Would Definitely Stay Again.Genuine Expedia guest review
"Excellent location for New Year's night life"
Overall this was a very enjoyable stay at a convenient location which we really enjoyed. The hotel staff was fantastic and very accomodating for many of our needs and the location was fantastic for access to the beach (2 blocks away) and the South Beach night life on Ocean Drive! Lots of great restaurants and pubs to choose from. While an older hotel, […] many of the facilities were remodeled/upgraded such as the bathroom facilities, flatscreen TV and free Wi-Fi. Also, there is an excellent (but pricey) Italian restaurant (Spiga) at the front of the building. The main downside was a room along the alley where the noise of the trash truck would wake you an ocassional morning. We would definitely stay at the Impala again. Read moreGenuine Hotels.com guest review
"Great stay at the Impala"
Clean, recently renovated, and staff went out of its way to make our stay great. The location couldn't be better, and the price was manageable for such a nice place. I would recommend this hotel to anyone.Genuine Hotels.com guest review
"Impala @ Miami South beach"
Pros - Area near Miami south beach - Property is well managed Cons - Be aware of parking charges (although its cheaper than public parking overnight) and high prices at nearby restaurants - the entry/lobby of the hotel is not impressive but rooms are quite nice.Genuine Expedia guest review
"Great all-around South Beach hotel."
My boyfriend and I recently stayed here for five days and I would highly recommend it. Perfect location on South Beach, less than a block from the beach but a little quieter than some of the hotels on Ocean Drive. The boutique hotel itself is intimate and full of Spanish charm. The hotel staff was so friendly and accommodating and really made us feel […] at home. Their attached restaurant, Spiga, was also wonderful – great food and ambiance. All in all, we loved our stay at The Impala and will be back on our next trip to Miami! Read moreGenuine Expedia guest review
The Impala Hotel puts you steps away from the South Beach action without having to be overrun by it. It is clean, comfortable and well appointed. Maggie (front desk) and all the staff are welcoming, helpful and charming. I would definitely stay here again. Patrick P.Genuine Expedia guest review
I can't wait to go back!!!Genuine Hotels.com guest review
I really had a good time staying at this hotel. It has the best location ever. 1 block away from the beach, Ocean drive and all the fun (bars, restaurants). It's 4 blocks away from Lincoln Rd - shopping street. The staff there was very kind, helpful, I have absolutely nothing bad to say about it. Definitely will be back next year!!!Genuine Expedia guest review
Hotel was spacious. Location is perfect. Bed slept excellent. Had slight issue with ceiling leaking when it rained really hard one morning. They switched me to a room next door that was the same as the one I was in with no leak. Then took care of me nicely due to inconvenience. I would certainly stay there again.Genuine Hotels.com guest review
"I will definitely stay at The Impala again"
The staff are amazing and very courteous. The location was perfect, in the middle of all the fun, yet tucked away a bit off the street so it was quite. The place has the feel of being in Spain, and the rooms are clean and spacious. It's very hard to find a hotel with a tub to soak in in South Beach, so it was a big plus to find they had some rooms with […] tubs. I will definitely stay at The Impala again. Cheers. Read moreGenuine Hotels.com guest review
"A very Great Find"
This was a very beautiful and amazing little find. It can be missed when walking past but it is well worth looking at. . the rook is beautiful! the only downside was that there was no elevator. Other than than that, the look of a villa is a great ambiance.Genuine Hotels.com guest review
"Great Hotel, best location, Clean, friendly staff"
I really enjoyed staying at The Impala hotel despite a glitch in the reservation through Expedia; a Deluxe room with a king bed was booked for 3 persons so we had to use a roll away bed for the third person. Chrystal (sp?), the manager called me prior to our arrival and offered to refund us but it was impossible to book another hotel without paying […] much more so we ended up keeping the reservation despite being a bit annoyed at having to use a roll away bed for the 3rd person. However, once we arrived in Miami and at the Impala, my friends and I (3 women in our early 30s) were not disappointed by our room. Very clean room in a nicely decorated boutique hotel. The location, that is, South Beach, a couple blocks away from the beach was essential to us because all we wanted was go lay on the beach all day, eat out, and last but not least go clubbing. I would definitely recommend the Impala if you want to have a stress-free hotel experience. Special nod to Kyle who works the night shift at the reception, we absolutely enjoyed speaking to him, he was the NICEST ever, we were dispappointed we missed saying goodbye to him on our last night in Miami :-( Kyle, the 3 girls in room 100 would def hang out with you next time we get back to Miami!! Read moreGenuine Expedia guest review
Room was big and clean... Phone in room didn't work, hot water wasnin and out, and no ice machine they get it from adjoining restaurant who had none. Huge problem in 100 degree weather. Besides those things hotel was clean.Genuine Hotels.com guest review
Great vibe And friendly staff make this Collins ave hotel an A+Genuine Expedia guest review
Very cute hotel in South Beach and the staff were great. Only con is no pool and not ocean view. Location is in walking distance to anything you will need in South Beach.Genuine Hotels.com guest review
"clean and convenient"
We stayed for one night and staff was pleasant and hotel was newly revovated so it was very clean. Nice stone floors throughout instead of carpet which gets dirty and smells even in the rooms which was nice. Huge standup shower completely redone as well. Aside from being the room right next to the stairs which we had to hear the door close every time […] someone went out was the only negative. We even checked out past our time and they didn't hassle us about it which was nice since we needed a place to keep our bags while we went shopping. Very convenient, located in the center of south beach so we walked everywhere which was faster than taxis due to bad traffic. Read moreGenuine Hotels.com guest review
over all it was great we would stay againGenuine Hotels.com guest review
"Great location, clean, good service"
I stayed at the Impala Hotel with my husband on a early wedding anniversary short getaway for 3 nights last week. The staff at the hotel was so gracious and even got us a complimentary upgrade to a deluxe room. While the Impala doesn't have that many bells and whistles (no pool), it was very conveniently located, super clean (believe it was recently […] renovated) and very fairly priced. They also use eco-products which is a nice plus. Overall, a great time and I will definitely return! Read moreGenuine Hotels.com guest review
"Clean, quiet but really small"
The hotel staff were very friendly. This hotel is right in the middle of the action, but the room was quiet. The room was very small. No view from the window other than another building right up to it. Had to keep the drapes closed all the time. It made it very dark inside the room. Hard to find a place to put suitcases etc. However, it was clean and […] we didn't stay in the room much. Would say to look around for another hotel at a better rate and a larger room. Read moreGenuine Expedia guest review
"Hihgly recommended hotel"
A boutique, petite, French designed, newly renovated hotel in the middle of S. Beach, with a perfect location. The room was quiet and clean. I love European décor, door knobs, paintings, closet doors, furniture everything. The shampoo and conditioner had nice smell. The towels were new and smell clean & fresh. There is no termites or bags. The hotel […] is pet friendly. Staff and the manager were very friendly. We originally booked a queen bed, but they upgraded it to king, due to out length of stay. Everything is new and beautiful. As a detail oriented person I can tell that is was done by someone who pays close attention to details. I would highly recommend this hotel. Read moreGenuine Expedia guest review
This hotel was beautiful and clean. As I walked down the alley garden path towards the glass doors of the hotel, I felt like I was in Italy. The staff were so pleasant, not because they had to be but because they were happy to meet you. The rooms are beyond any chain hotel. Just perfect!!!!!!!!! I can't say enough. I travel a lot and this was the best […] experience I have ever had at a hotel. Read moreGenuine Hotels.com guest review
"Perfect little gem."
There is nothing bad about this hotel. The reception staff are all pleasant and very helpful, the rooms are large and the beds extremely comfortable with fast and reliable internet. Highly recommended if you want a place to stay off the main strip.Genuine Hotels.com guest review
"A lovely find...."
Perfect location for all sights, restaurants and bars. The room was lovely and less expensive than rooms that were nowhere near as good. I wouldn't hesitate in recommending a stay in this hotel.Genuine Hotels.com guest review
"Great small boutique hotel for those not wanting"
We found the Impala Hotel to be up to our expectations in all ways. Great location, friendly staff, clean room with an excellent restaurant in the same building.Genuine Hotels.com guest review
"Great gem !"
Excellent place to stay , one street away from the beach and noise. Comfy rooms , great location , helpful staff .Genuine Hotels.com guest review
"Good hotel but AC noise could be too loud for some"
We spent 3 nights in this hotel. The hotel is good, it is centrally located, the staff is very friendly and helpful. The only downside for us was the noise the general buildings AC made. Even with earplugs the rumbling noise was too much. To be honest, we live on a quiet street so we are not used to (any) noise, that could be the problem. The manager […] of the hotel offered us a suite for the last night to apologize for the inconvenience. Read moreGenuine Hotels.com guest review
"Fantastic location, comfort and helpful staff."
My wife and I stayed for 2 nights folloing a cruise around the Carribean. The location is fantastic - the beach is < 5 minute walk, plenty of good nearby restaurants within an easy walk and good shopping at Collins, Washington and Lincoln are all within a short walk. We didnt have a car nor did we need one. The hotel staff are so helpful and readily […] provided recomendations to good restaurants. Whilst the hotel is located within the busy area of South Beach, it is quiet and we never heard a noise at night, unlike many other South Beach hotels. Thanks for making our short stay enjoyable. Read moreGenuine Hotels.com guest review
Great service, Amazing room,Genuine Hotels.com guest review
"near the beach and Art Deco area"
Impala is a nice boutique hotel. The room was well appointed with a comfortable bed, luxurious shower and great complimentary toiletries. One complaint is that noisy neighbours will be heard through the walls. That aside, the hotel is close to everything we wanted to see and do. Got a good price on the room and overall we were pleased.Genuine Hotels.com guest review
"Lovely hotel close to the Art Deco district"
Nice hotel clean close to Art Deco very hard to find it's not very clearly marked but follow the sat nav and looked for the valet parking chap he has a sign on his booth - check in was miserable 1st no room cos we had a free upgrade and the room wasn't ready then offered to downgrade us to original room and then it was ready - I'm starting to give in […] with us mentality I'm sure there is a reason in it but beyond me anways the hotel is clean and nice and would stay again if in Miami - book it you won't be disappointed but don't bother smiling at receptionist it won't be returned :) Read moreGenuine Expedia guest review
close to the airport, right in the heart of the cool part of south beach, very nice, would go there again easily.Genuine Expedia guest review
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