"Clean, comfort and friendly staff"
Our room was available when we arrived. Clean room, great pool and friendly staff. This hotel is close to the Outlets, Restaurants and walking distance to the broad walk. My family and would recommend this hotel.Genuine Expedia guest review
"Great Place to stay"
Great Place to stay and easy access to boardwalk and casino.Genuine Expedia guest review
"Good hotel. Bad sevice at the front desk"
The hotel is good. The location is ok but it's a few blocks in any direction from bad places. The girl at the front desk treated me like I was a moron and was very unfriendly. It's too bad that staff can make me never go back to this hotel but that's what happenedGenuine Hotels.com guest review
"more than expected"
Great location from boardwalk to shoppingGenuine Hotels.com guest review
I was looking forward to take a swing when I got their but the pool was too small so it got crowed it with a few people .Genuine Hotels.com guest review
"Our stay. We enjoyed our stay very much."
Our stay at the Sheraton was quite pleasant. The bed was very comfortable. They could have put an additional pillow on the bed so that each of us would have had two. Other than that we slept very well. The other thing we didn't like about the room is that it didn't come equipped with a refrigerator and microwave. Not sure if we could have gotten these […] appliances if requested, but we thought they should have been included. Read moreGenuine Expedia guest review
"Great for shopping"
The hotel is nice. The rooms could use some updating. looking at the Miss America memorabilia was fun. staff was very friendly and helpful. very easy to walk to outlets.Genuine Expedia guest review
"Nice comfortable Family Hotel"
Overall, a great place to stay with your family. The only thing we didn't like was how small and packed the pool was. The hot tub was packed as well.Genuine Expedia guest review
"Great hotel close to Tanger Outlet"
Had a wonderful time with my husband. I would definitely go backGenuine Expedia guest review
The room was very bright and comfortable. The pillows were not as comfortable, but room clean. The comforter on the bed had multiple spotted areas and why can they not supply 2 bathroom mats those tiles are cold on the feet. Walls were a little thin could hear tioilet flushes from other visitors from my room. Need better wifi service only free service […] is on the second floor other wise have to pay 9.95. Also was very disappointed with the check out day. There was a bad thunderstorm and even caused some road flooding and the tv service went out the lights flickered. I asked if we could stay in the room to wait out the rain as visibility was poor to get back on the expressway with family. We were told only could allow 1 more hour after that would have to pay to stay in room. Mind you the hotel lobby was already full with people who already checked out early who could not leave due to the weather. Especially so soon after sandy I felt the hotel could have offered some better alternative as opposed to pay or just wait in the lobby. Read moreGenuine Hotels.com guest review
"Good location, nice staff."
Nice Place, pool is too small, but good location. Really nice staff. Parking costs money and is a bit far from room. Overall I would recommend.Genuine Expedia guest review
"Pretty nice hotel"
I like that the hotel was very close and withing minutes to everything including the boardwalk, casinos, retail stores and others. The hotel itself was a comfortable stay with a great view. Would highly recommend to othersGenuine Expedia guest review
"Nice hotel but allows dogs gross!"
Nice hotel but cleaning staff is too slow and not through enough. I had to call the front desk several times to get housekeeping to come and clean my room , even though I was out of the room all day and they had plenty of time to come and clean. Also did not like all the dogs around some of them were mean and barked and snapped at me and my family, […] would not have booked if had known they allowed dogs. Read moreGenuine Expedia guest review
"Needs More Supervision"
We checked in on 08/14/13 and was very impressed. Staff was extremely friendly and the hotel looked very clean. Major kudos to the hotel for letting us check in 2 hours before check in time. Must admit the hotel was more than we expected. Just a few flaws. My daughter realized the carpet in our room was soaked. Major leak from the air conditioner, but […] the when guest services were called they moved us right away. So once we settled into the second room, we tried the beds. Of course our daughter loved them. However if you like your bed bouncy and fluffy and the extreme opposite of firm, then this is the bed for you. Our last night, my wife had to sleep in the chair. Her back couldn't handle it anymore. Needless to say I was not happy about that at all. As for the pool, the first day we went it, we could not get in it, we waited for about 30 minutes for so before we could get it. The hotel has rules about the pool, however never once did we see staff do a routine check to make sure it was being followed. If they had they would have found many unsupervised children. Parents were just dropping their kids off and leaving. But the hotel paid the price because the next day they had to close it due hamburger wrappers being thrown into the pool. However outside of those events, the Sheraton is a perfect place to stay because of location, easy to get to. Right next to shops and eateries. Read moreGenuine Hotels.com guest review
"Great location for outlet shopping!"
Great hotel! Walking distance to shops. Tanger outlets have great stores. A little bit of a walk to beach. Lots of parking near beach/boardwalk for only $5! Walk to Cesar's or Bally's casino! Fitness center good but pool small.Genuine Hotels.com guest review
My girlfriend and I enjoyed our stay at the Sheraton. It was in walking distance of a lot that Atlantic City had to offer: outlets, the beach, boardwalk, restaurants, casinos, etc which is what drew our attention to that hotel. We have stayed at other Sharatons and were very pleased. No complaints about the quality of service. Room service and housekeeping […] were great. Our room was very clean. The bed was a bit firm for my liking, but overall the hotel is a clean and comfortable environment. I do plan to stay at that hotel next time. Read moreGenuine Hotels.com guest review
"Very close to the beach but not modern at all"
This hotel looks much better on pictures than in person. We were on 14 th floor and that was nice but we expected way more than what we got the price. Breakfast lounge was way too small. So many people in a small space and no room to sit. Gym was too small. Overall this hotel is overpriced for what it actually offers.Genuine Expedia guest review
"Clean, well priced hotel"
Came to AC for my birthday, which I do every year and stayed at the Sheraton for the first time. The onu downside was parking rates were higher than other hotels and casinos, but if you factor in what you are saving on the room, it balances out.Genuine Expedia guest review
This was my second time staying here. Staff were helpful and the suite I stayed in was clean and spacious. Just wish they had room service. All and all a good stay.Genuine Hotels.com guest review
My fiance and I arrived and were told that parking would be 14.99 + tax per day for self parking and 24.99 + tax per day for valet. We opted for the self park to save a few bucks. The parking is across the street and through the convention center. We had packed a large cooler with our luggage to save on food costs and when we inquired about a rack to […] roll our luggage over to the hotel or even just across the street, we were informed that unless we chose the valet option we were not eligible to use that tool. I wasn't happy, but I guess we got our workout in. The room was decorated with a white shower curtain and white bedding. The pillow cases had black marks all over them and when pulled down the bedding had some as well. The carpet could have been replaced, but it wasn't terrible. The walls are way too thin ! I was woken up day after day by the hotel staff in the halls as if they were standing right next to me. It was great walking distance from the outlets, they were right around the back. The beach however was about five or six blocks away, but also a workable walking distance. Finally, there was a promotion that entitled us to a five dollar voucher for use at one of the hotel's restaurants for each day we turned down a room cleaning. We did that every morning and received only one voucher. Overall, it was an average stay. Nothing was terrible but nothing was outstanding either. Read moreGenuine Hotels.com guest review
I've stayed at this hotel twice already and I love it. It's very updated, clean, the front desk staff is great. The only 2 complaint's is that it is not as close to the boardwalk as would like it to be but if your a shopper the Sheraton is the perfect location. #2 I think they should have a time for adults only in the swimming & Jacuzzi area. In the […] two times being at the Sheraton was not able to swim nor relax in the Jacuzzi. Overall the hotel is great. Read moreGenuine Expedia guest review
"I hope I get return email from the hotel manager"
The beds where very small we asked extra bed we did not get it I did not want my son and my daughter sleeping in the same bed they did not offer me anything the pool was no life guard and the hot water pool was dirty not clean and they should have free parking for their customers the hotel could find a way to work with me I understand that there lots […] people there and I am not saying give me the world but they could work with us specially the kids and the beds when you took off the sheets is dirty they need new mattress Read moreGenuine Hotels.com guest review
tripGenuine Hotels.com guest review
"DONT DO AC"
light switch cover on the wall broken and told front desk, Nothing done to repair cover,shower was dirty and rust spots. Plus you have to pay for parking when you are at the hotel.[JOKE]Genuine Expedia guest review
"Nice hotel near shopping mall."
Reason for four stars is because stuff went in my room and removed my dog without me knowing. There excuse was that they didn't have my number. I do understand that other guests were complaining about him barking but when we came back and couldn't get in my room and I couldn't hear my dog in the room I was very upset. Rest of my stay was ok we had to […] find dog sitter though. I wish hotel have this policy on there website so we and anybody else can leave their dogs back home. If you take dogs except some barking too. Just saying. Read moreGenuine Expedia guest review
"so very dissapointed"
i am extremely disappointed. we have a family of 10 people checking in to spend 2 days at the beach, we booked 3 rooms, on arrival after the check in time only one room was ready and they said it would be another hour or so. that was the first disappointment. when we book the reservation it said free parking, when we got there we were told only 50% […] off. the desk staff was not pleasant or courtesy and not at all accommodating. when making reservation breakfast was noted at a surcharge, which by definition means and additional charge or tax, however breakfast was full priced. it was a take it or leave it attitude, I definitely will not be staying there again Read moreGenuine Hotels.com guest review
Nice hotel and location. The outlet mall is a reasonable walking distance, literally a 5 minute walk. The only problem I had with the hotel is the fact that there were so many dogs walking around the facility, and im not talking about just little dogs, but large dogs also like Huskies walking around. I was thinking that maybe there was a dog show going […] on, but it was probably because the sheraton is one of the few hotels in ac that allows pets. But overall, the hotel was nice, great location, and I would definitely recommend it to others. Read moreGenuine Hotels.com guest review
Attractive room and view. Convenient location, but blocks from the beach. Interesting memorablia on past Miss America pageants. Parking and internet fees annoying, considering high cost of room.Genuine Expedia guest review
"Hotel location was convenient"
nice view and hotel is near the casinosGenuine Hotels.com guest review
"Built out of paper"
We could hear people screaming in the halls, doors slamming, toliet's flusing, police, fire, and motorcycles. I've stayed at hotels on the 2nd floor and did not hear all the noice this hotel provides. It this build from paper.... don't look for a good night sleep and this was a Sunday night.Genuine Expedia guest review
This is my first review. I stayed there for a night. Overall experience was good. Nice clean room with very basic facilities (make sure it doesn't have refrigerator/microwave). I was on 11th floor facing convention center so view was OK, however it could be even better if on the other side (i.e facing towards caesars/trump plaza). Distance to beach […] is OK if you are staying without kids. However, with kids distance is little far (they said it is four block which is not that true; it took us 20 minutes to get in). Hence boardwalk is not that close. Overall, good experience with few cons mentioned above).I got 2 double queen bed room in $99 which is not bad (excluding parking, internet and breakfast). Read moreGenuine Expedia guest review
overall it was very comfortable and nice, the staff was very friendly and i would stay again at this hotelGenuine Hotels.com guest review
"Decent, hotel for price"
No major concerns. Good breakfast. Comfortable room.Genuine Expedia guest review
It is pet friendly but not what I would call pet convenient. We were placed extremely far from the entrance which is not handy when you have a dog needing frequent bathroom trips. The front desk staff was great-very helpful. The housekeeper wasn't too nice and clearly not a fan of my dog. It is a good thirty minute walk to the boardwalk and casinos. […] The rooms have no Wi Fi and Ethernet is an extra fee. You don't get a microwave or refrigerator. Rooms are clean and the view is excellent. Our room had problems with the toilet and safe but both were addressed immediately. Read moreGenuine Hotels.com guest review
The decor of the room and the hotel of the lobby was beautiful .... unfortunately the cleanliness of the actual room was quite disappointing. Stains on the rug and sheets, hairs in the bathroom sink which were not ours, and mattress cover was yellow and brown stained. .... DISGUSTING! I have been too way cheaper hotels/motels which have been more clean! […] Not worth all that money! Read moreGenuine Expedia guest review
"15 min walk to the beach"
Nice, and confortable,personnel OK, restaurant nearGenuine Expedia guest review
This people quoted me a resonable price for the room, but blasted me such high paeking fee that I had to park somewhere else. Needless to say how inconvenient and annoying this was.Genuine Hotels.com guest review
"Away from the noise"
I enjoyed my stay in this hotel. I recommend it, if you want a quiet stay from all the casinos and the boardwalk.Genuine Hotels.com guest review
"it was ok"
It was good.Genuine Hotels.com guest review
"Exceptional customer service"
I had the pleasure of taking a short weekend getaway with a friend and had the nicest experience. The staff was right on point! Very courteous and prompt with any request I had. Will be back, very soon I'm sure of it. Thanks a lot Sheraton !Genuine Expedia guest review
Surprisingly right in the middle of All the outlets. Most important - pet friendly!Genuine Hotels.com guest review
"Close To Boardwalk.. Very Thin Walls!!!!"
Stayed here for my 30th bday. Had two other girls go with me.. Drove 4 hours from home for them to tell me in the middle of the night we needed to be quiet or there was gonna b confusion. We were three adults who decided to take a toast at about 2 in the morning.. No music or anything .. And they told us we were loud. I heard the guy in the room next […] to us singing earlier in the day.. Had no problem with that because we were in Atlantic city and I thought that's y ppl go on vacation.. To have a good time! The room was very clean and the bed was VERY comfortable.. But there was no fridge in the room! I figured for 400 for 2 nights.. We would at least have a fridge.. Would I stay ghere again? Yes.. But they would have to come down on the price:) Read moreGenuine Expedia guest review
"Clean and good nights sleep"
It's further from the boardwalk. Close to White House subs. Right next to outlets. Older building, some squeaks and noises. Clean and comfortable beds, towels, and room, really all you need from a hotel. In room coffee. I would stay there again.Genuine Hotels.com guest review
Disappointed that WIFI was not free in the rooms, a charge for parking, yet the rates were comparable to resorts. Did not accommodate a late check out tooGenuine Expedia guest review
I love it and I will be back!!! It was right where I needed the hotel to be and the hotel was nice and decentGenuine Hotels.com guest review
I don't understand why hotels can't put 4 bath towels in the bathrm when there are 4 hand towels and 4 wash towels and you have 4 people staying in the hotel. I asked one of the gals who cleans rooms to get me one and I don't think she understood a word I said, unfortunately. It takes forever to get one additional bath towel; otherwise I have no co […] mplaints. Read moreGenuine Expedia guest review
"Price was reasonable compare to the other hotel."
Spend one night . Room was ok . Nothing extraordinary.Genuine Expedia guest review
Hotel nice.pool a bit small but nice. Gym adequate. Close to outlets and boardwalk. $14 to park dailyGenuine Hotels.com guest review
"Great hotel close to Tanger Outlets"
I loved the fact that the hotel was across the street from Tanger Outlets. The only problem mom and I had was walking all the way around the building to find the entrance. I needed a firmer pillow but I survived. It was a pet friendly hotel. It was fun seeing the doggies walking by and the cute pug in the elevator. I would definitely stay there aga […] in. Read moreGenuine Expedia guest review
When we checked into our room around 2pm I noticed that one of the pillows and make up and lipstick on it. I contacted the front desk on my way out of the hotel with the concern. I returned several hours later to find that my concern was still not addressed, I spoke with the front desk again. After leaving again and returning back close to midnight […] my pillow was finally changed. It took almost 5 hour just to change out the pillows. Overall I was happy with everything else except Housekeeping. FYI , none of my trash cans in the room had liners. Read moreGenuine Hotels.com guest review
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