Comfort Suites BWI Airport - Linthicum Heights

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Genuine Hotels.com guest review

Worked fine for 1 night stay. Rooms newly renovated. Breakfast weak.

Genuine Hotels.com guest review

First off, they gave our room away to someone else. Someone came in and checked in under our name. Although the staff was apologetic, they seemed more interested in finding out which employee had made the mistake instead of fixing the problem and getting us a new room The hotel itself is under construction and the lobby area is a disaster zone. There […] are little to no markings indicating where the hotel is. While waiting in the "lobby" for them to get us a room I overheard no fewer than three phone calls of people who couldn't find the hotel. Read more

Genuine Hotels.com guest review

Hotel will be very nice for class in about one month when renovation is complete.

Genuine Hotels.com guest review

I stay at this property twice a year for business due to its convenience to BWI Airport. It's normally a very comfortable and well kept property. I had no idea they were in the middle of a complete renovation when I booked this time around. WOW! Nail guns, plaster and drywall dust, duct-tape, and workers everywhere. They'd converted a room on the bottom […] floor for check in and breakfast service. The first room they put me in, the water in the tub didn't work, the second one the thermostat didn't work (the temp went from 77 to 81 when I turned the cooling on). Finally, the third room was in complete working order. The next morning the fire alarm went off twice - according to an employee, it was likely one of the construction workers who set it off (sounded like it happened more often than you might like to think). I will still stay here again - but I'll make sure the work is completely done first!!! Read more

Genuine Hotels.com guest review

The room and hallway was remodeled beautifully... the entrance was not so nice but it's only because they are remodeling. It wasn't a big deal for me.

Genuine Hotels.com guest review

it was really nice... our 1st thought was this place is really sketchy... but they were doing alot of maintance so there was alot of unfinished drywall at the time of our visit but the room was absoluley they most beautiful modernized room. is was big and We will so stay there again. loved it.

Genuine Hotels.com guest review

This hotel was under construction at the time, so it is difficult to establish a firm rating, though, we found it hospitable for the one night we needed.

Genuine Hotels.com guest review

My family enjoyed our stay. They were doing construction, but it did not effect us at all. The hotels drivers were very nice and gave us many ideas to keep us busy until we were scheduled to fly out. The italian resturant next to it was awesome. The railway was close by so we got to go downtown each day, the room was nice very clean. Would definently […] stay there again. Read more

Genuine Hotels.com guest review

GRANTED THE HOTEL WAS UNDERGOING RENNOVATION BUT IT WAS IN VERY POOR SHAPE. I WILL NOT STAY THERE AGAIN!

Genuine Hotels.com guest review

Considering the renovations going on the hotel was clean and our room was fine - attitude of clerk when we registered at around 9:45PM could use improvement.

Genuine Hotels.com guest review

Never stay there again Donot recommend ever

Genuine Hotels.com guest review

The room was nice. It was clean, and although there is a remodel going on currently, I think my room was still in the old style. It was still nice. Frank, the van driver who picked me up in the evening, was exceptionally kind and helpful. Despite the slight inconvenience of the remodel, I would stay here again in a heartbeat, even if the remodel weren't […] yet complete. Read more

Genuine Hotels.com guest review

Driver Frank very helpful. Room new but hotel under construction.

Genuine Hotels.com guest review

Did not know the hotel was under renovation . Bad choice

Genuine Hotels.com guest review

place is in shambles. it would have been ice to know that they were going through a major remodel. What a mess !!!

Genuine Hotels.com guest review

This hotel is under construction on the outside and lobby. Rooms are a little dated, so I expect they will remodel them next. Good location though. Close to airport.

Genuine Hotels.com guest review

To sum it all up, just say ill b back for more visit.

Genuine Hotels.com guest review

they were doing construction. front lobby was closed. rugs in room were dirty ,bathroom shower was dirty. .hotel staff was very nice.

Genuine Hotels.com guest review

Great hotel, highly recommended. Very clean and the staff was very nice. Super comfy beds and a nice little snack bar.

Genuine Expedia guest review

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Genuine Hotels.com guest review

There was a major renovations going on while we were there. I feel like that should have been made clear before we booked the room. We had to go in through a side (unsecured) entrance because the lobby was closed. There was no employee around, so basically anyone could enter unchecked at all hours - I felt like this was a bit of a security issue. Construction […] workers were going in and out of the guest elevators when I was checking it, so it was a hassle just getting our luggage up to our room (I had to wait for like 2 elevator cars full of workers before I could get into an elevator). On top of that, the room had a bad chemical (Strong cleaners? High concentrations of bleach? Bug killer? I couldn't really tell) smell, and there was mold all under the peeling wallpaper in the bathroom. The shower didn't drain, so I was taking a shower standing in 3 inches of drain water (yuck!). We ended up cutting our stay a day early (first time we have ever had to do that) because I could not sleep with that chemical smell in that room and hotels.com was thankfully able to refund our money for the day we didn't stay (thanks, hotels.com!). We had previously stayed at DoubleTree nearby for the week prior to this and the quality was like day and night (no chemical smells and much cleaner)! I hope Comfort Suite's management sees this and takes some action with some of mold and drain issues they are having in their bathrooms. Also, please reconsider what cleaners you are using in the rooms. Read more

Genuine Hotels.com guest review

This is my hotel of choice when I fly in late @ BWI. It is very close & convenient. They have 24hr shuttle service, you just need to call. Rooms are clean and comfortable and the guest service is great. The prices are much more reasonable than a lot of the surrounding properties and it is close to food. The breakfast is nothing special, but adequat […] e. Read more

Genuine Hotels.com guest review

Ok

Genuine Hotels.com guest review

Beds were very comfortable. Wifi was terrible and unreliable and room had a funny smell, other than that it was much as expected.

Genuine Hotels.com guest review

VERY convenient to BWI - great shuttle service We stayed here so we could get to an early morning flight out of BWI. They have 24 hour free shuttle service - which is great. They also have $5.00 parking - you can't beat that price. The hotel itself is okay - a little worn out and old.

Genuine Expedia guest review

Very bad customer services here, they are not very helpful. Their front desk person does not care about customer needs and the General manager made matters worst.

Genuine Hotels.com guest review

Hotel was dated, but it was clean. The breakfast buffet was great, well stocked and an attendant there to keep it that way. My room was "clean" not spotless but I would expect that in almost any hotel these days. Overall, I would stay here again, and I am not one to say that lightly.

Genuine Expedia guest review

Very friendly staff, Very efficient shuttle from and to the Airport, Huge Spacious room with comfy bed and couch and table to work on, Very good price, Near the airport. Business center with computers and printers to use for free, Great Breakfast

Genuine Expedia guest review

Decent airport hotel with very friendly/helpful staff. Not many restaurants nearby or delivery options for dinner, but they have a shuttle service that will take you someplace if you want to go, so that helps (though it's not as convenient as having a good restaurant within walking distance). It's near the airport, so you'll hear planes at night. I […] was on a business trip, but there seemed to be a lot of families with kids/pets staying there too. Overall not a bad place. Read more

Genuine Hotels.com guest review

Stayed four days while visiting with family at Thanksgiving. Cleanliness, service, and breakfast were fine - a good value for the price of the room. Stayed there once before and will definitely do so again.

Genuine Hotels.com guest review

I love the large clean room at a great price. The staff does a wonderful job of making you feel welcome and of accommodating your needs. Highly recommended.

Genuine Hotels.com guest review

Hotel staff extremely friendly and willing to assist. Building getting run down and we were informed they were getting ready to retrofit the hotel soon. No chair at the desk and wallpaper peeling in various places throughout.Room clean but dated, bed in need of replacement, but clean

Genuine Hotels.com guest review

Comfortable and enjoyable.

Genuine Hotels.com guest review

The "slip covers" on the sofas in the lobby were very tacky. The was no artwork in the lobby or rooms, so the hotel felt cold and barren. But the room was spacious and clean. The coffee table the room (#467) had been damaged by a hot iron and should have been repaired/replaced. Otherwise, good value for the money.

Genuine Expedia guest review

Great location and friendly staff. Only downside was a communication issue with the shuttle.

Genuine Hotels.com guest review

The staff was very friendly and helpful. We were unfamiliar with the area and the staff provided outstanding directions and information to help us get around. The continental breakfast was very nice. This was one of the lower priced hotels in that area and it was a great experience.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel and amenities were as advertised. Staff were helpful. Reception at registration was very cordial. Same person handled checkout. She was one of the most cheerful and helpful I have ever dealt with.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Quiet, clean and comfortable! Priced right too!

Genuine Hotels.com guest review

Only stayed overnight. Hotel was dingey; little lighting in hallways and rooms (we had 2). Furniture and furnishings were dated.

Genuine Expedia guest review

Stay was all right, but I was there only one night. There are a number of things that could be improved or fixed. 1) should have two night clerks; I went down to see about the lack of working ice machines and there was no one in sight for few minutes, could have taken off with the candy/cokes next to the counter; 2) no working ice machines; 3) in the […] room's bathroom, the faucet was loose and moved when you tried to shift the faucet handle which was difficult to move; 4) the pillows were lumby; 5) and finally, what is with the toilets. Both the toilets in the room and also off the lobby were so low, you pretty much had to squat(?) on the floor. What? Did you purchase from/for little people? I feel sorry for any one over 5'6"! Chances are I won't be staying at Confort Suites again any time soon. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Everything was excellent. Will be returning to this hotel in the future.

Genuine Expedia guest review

The shuttle to the light rail, train station and airport make getting around Baltimore easy, and the wonderful breakfast provides all the necessary fuel to do it. The rooms are clean and the staff is friendly and helpful.

Genuine Hotels.com guest review

The hotel is acceptable. Typical hotel near an airport. You will not be disappointed. What impressed me was the friendliness of the staff. They are a very happy and cheerful group! Impressive! There is no restaurant in the hotel but about one half a block away is a Chili's and a Champion's Bar and Grill (in the Marriott across the street). Fine place […] to stay if you need a place near the airport. Read more

Genuine Expedia guest review

The price of the hotel room is very reasonable which includes continental breakfast and free wifi connection. There is also a convenient shop that sells practical things that we usually need like milk, water, biscuits and the prices are very reasonable too! And to top it all, the personnel at the reception and the person in charge of breakfast are very […] efficient and friendly. Read more

Genuine Expedia guest review

I got in late from the airport, and besides having been directed to the old location of the hotel, it was really nice. All the rooms are suites, which was a lot for one person, but a very good deal for the price. Bed was comfortable. My room faced the highway side, but was very quite. AC worked well. Staff was nice and helpful.

Genuine Hotels.com guest review

We had a great experience here. Hotel was very clean and rooms were very spacious. We couldn't check in until late at night. We were given a room upgrade at no extra charge. Very nice of them to do that for us. Thank you!

Genuine Hotels.com guest review