Was greatGenuine Hotels.com guest review
This hotel chain is very nice always clean and everything is always I'n working order. Staff is always very friendly.Genuine Hotels.com guest review
Nice staff, and very clean hotel.Genuine Hotels.com guest review
"Emergency stay. Power outage"
The power outage in my area caused me to have to stay in hotel for the night. I was very pleased with the service and my room. This was my first Hampton inn stay and because of my total satisfaction I will be sure to use Hampton in the future for my out our town stays as well. Thank you.Genuine Hotels.com guest review
"Would love to stay again!"
We enjoyed our stay. Everything was clean and comfortable, the continental breakfast was very satisfying and the pool was just what we needed :)Genuine Hotels.com guest review
The staff was friendly, the room was exceptionally clean, and the hotel was conveniently located to the highway and shopping. We will definitely be staying here again the next time we are in town!Genuine Expedia guest review
"Close to Family Thanksgiving"
Front desk service was good. Breakfast buffet featured a good selection of food, and was well covered. Room was clean, comfortable and spacious. The king sized bed was very comfortable. We especially appreciated the free wifi and the numerous charging stations throughout the room for charging cell phones,, ipads and computers. The only issue we had […] involved a balky shower head that wouldn't hold its position, which we reported during checkout. Overall, the stay was enjoyable, and we will repeat in the future the next time we are in the area. Read moreGenuine Hotels.com guest review
Close to all the things I needed to do. Very clean and comfortable.Genuine Hotels.com guest review
The room was very clean and the beds are comfortable! Grand Rapids is a great place to visit. I would stay there again!Genuine Hotels.com guest review
We stayed here because we wanted a pool, hot tub, exercise room and a safe in the room. Well the hot tub was so scaldingly hot that you could not use it and there was no safe in our room. The day we checked in, there was a person hanging out at the front door all day who was talking to themselves. Even though the hot breakfast was pretty good, I would […] not stay here again. Read moreGenuine Hotels.com guest review
"Clean, comfy, quiet and friendly"
I have never, ever written a review, which is weird because I always read the reviews before choosing a hotel. But this hotel calls for my reviewing...This hotel had it ALL. You are first welcomed by the very friendly staff. Then, the room was very clean and all the special little nuances i.e like the "towel art" and cute folding of the kleenex...little […] things, but very cool. Bed so very comfy. The breakfast was the best we have ever experienced...and the breakfast staff was so friendly and also kept the food coming..never ran out of anything. The design of the eating/seating area was very large and had a great flow. But the very very best thing about this hotel was how quiet it was...my husband is a mason by trade, and he could tell that it was a total masonry building...I mean, the place was packed out, and we heard nothing. Read moreGenuine Expedia guest review
"Crazy busy weekend but staff was great"
Stayed at the Hampton Inn Grand Rapids South on the same weekend as too many soccer parents and kids. Lobby was constantly buzzing with activity and hallways were full of kids skipping around a bit. But the hotel accommodated everyone well. Staff were amazingly pleasant amidst the hectic atmosphere. Even got to enjoy a little bit of down time in the […] spa sans some of the dozens of soccer stars. Room was ok, nothing special but clean. Location is a bit off the path for the center of Grand Rapids but easy to find and accessible otherwise. Read moreGenuine Hotels.com guest review
"Convenient to area sights & shopping"
Convenient location to main highways while visiting areas south of Grand Rapids. Located in a nice area with restaurants and shopping nearby. The Hampton Inn was very clean and the staff was very friendly and helpful.Genuine Hotels.com guest review
"the hotel was right by the expressway for easy on"
it was close to the freeway and other good roads making it extremely easy for travel.Genuine Expedia guest review
"We were able to book when everyone else was full.."
Our check in process was very well done, very efficient. The manager was very kind, and gave us maps to all the destinations that my husband requested. When we walked into our room it was nice and bright and smelled fresh. I did find a couple of hairs in the bathtub, which always makes me question exactly how clean everything is. BUT.....the beds smelled […] and felt very fresh and clean, and I am confident that the bedding was washed each and every time between guests. We did not hear any noise from our neighbors, something that we were concerned about since we were told that they were full. It sure did not seem that they were completely booked. Otherwise, we would have insisted on two queen beds. Read moreGenuine Expedia guest review
"Very nice experience"
Clean. Quiet. Nice selection of tv channels. I would stay here again. Expedia requires me to write more about my experience, but I don't have any more to offer.Genuine Expedia guest review
Older Hampton in but room was in good conditionGenuine Hotels.com guest review
"Clearn, Good Price, Good Breakfast"
We had a good stay at the Hampton. This location is less updated than other Hamptons I've been too, but it was clean and worked well enough for our family of 4. The breakfast was great - waffles, hot eggs and sides every morning. The breakfast staff was phenomenal. We enjoyed the pool and the hotel is close to the Kent Bike Trail, which was our main […] activity while there. Read moreGenuine Hotels.com guest review
"Extremely helpful staff."
Very impressed with this particular Hampton Inn. Helpful informative staff and nice property close to restaurants, stores and bike trails.Genuine Hotels.com guest review
Beds were super comfy!!! Breakfast was good. Location was great for us.Genuine Hotels.com guest review
Very reasonable price for this hotel. The Jacuzzi King room was a wonderful treat that enhanced our getaway. The staff was friendly and professional. The warm breakfast was average to good. My only recommendation is to update the room décor.Genuine Hotels.com guest review
I have stayed at this location my last two trips and have been very satisfied each time.Genuine Hotels.com guest review
"ok but pretty dated"
This hotel is pretty typical Hampton. Rooms need updated.Genuine Hotels.com guest review
Really the hotel was very nice and clean! Nice people very helpful! You can tell it is a older hotel that has been redone but they have kept it up and made it look good!!!Genuine Hotels.com guest review
"great place to stay"
Great place to stay as always!!! Staff was great. As always. I stay here often an its always a great stay!Genuine Expedia guest review
stayed 3 nights...most of the stay was good. Only issues were toenails found on the floor in our room, the hot tub somehow was not hot on the last day and some rude and loud people in the pool one day.Genuine Hotels.com guest review
"all the extra comforts...."
Lovely hotel, we had a good experience. Only one suggestion: it would be great to have a few gluten-free bread/cereal choices for breakfast.Genuine Hotels.com guest review
"Close to our event"
It was comfortable, quiet (and we saw a lot of kids) so the hotel must have good soundproof barriers/walls. Great breakfast!Genuine Hotels.com guest review
"Close to lots to do"
Nice hotel. Easy to find. Lots of resources nearby. Restaurants, shopping, road access very close. Great if you are doing something in Grand Rapids or nearby, but don't want to pay downtown prices.Genuine Hotels.com guest review
"new years eve"
This hotel was very clean nice helpful staff. The breakfast was what you would expectGenuine Hotels.com guest review
Nice place! Only regret was that the lobby was under some construction. Breakfast was a great perk.Genuine Hotels.com guest review
Excellent visit. Only wish the rims w/2beds had queen beds.Genuine Hotels.com guest review
the heater woke me up at night. Otherwise great. Good breakfast. Very very cleanGenuine Hotels.com guest review
Room was nice & quiet for being right off of highway. Things were clean. Employees were helpful when we asked for directions. Would stay again.Genuine Hotels.com guest review
Awesome stay - 44 family members staying in the same hotel for a family party - nobody had a bad expeience. The staff was superb and the rooms were quiet and roomy.Genuine Hotels.com guest review
It was a great stay. Loved the big whirlpool tub! We will definitely be back again.Genuine Hotels.com guest review
They were not ready for us when we arrived. They did not have the proper room reserved for us and they said it was hotels.com's fault. They said they had been doing maintenance on some of their rooms and ours was one of them. We waited at least 20 min so they could go fix our room up and then continued to make it worse by keeping us up at the front […] desk talking. When we finally got settled in our room, they called to again ask how we were doing. I understand they wanted to make sure we were happy but they tried too hard and it became more annoying than anything. We were very displeased with the service of the hotel & hotels.com Read moreGenuine Hotels.com guest review
"Excellent conditions and professionalism"
The hotel was in excellent condition, and was close to major highways.The staff was professional and the breakfast was superb.Genuine Hotels.com guest review
Hotel was excellent. Took a day to get the correct handicapped styled room required for my husbands disability. Evidently not needs not communicated my hotels.com. But the hotel came through and fixed us up.Genuine Hotels.com guest review
"Very functional for a family night out or stay."
The cleanliness and upkeep of the exterior of the building was not consistent with the cleanliness of our room. The room was much cleaner, which was a pleasant surprise after walking in. The staff was professional, but not warm and fuzzy.Genuine Expedia guest review
"The staff are very nice."
The hotel staffs helped me when I confused by the car accident. They were so kind and eager to help me.Genuine Expedia guest review
Our third time with the Hampton. High quality, good hotel as usual.Genuine Hotels.com guest review
Over all not a bad hotel, but there was no mini frig or microwave in the room to keep soda's N leftovers from the resturant cold reheat the leftovers. For the price of thier spa tub room, it should have all the comforts of thier competitors.Genuine Hotels.com guest review
We enjoyed our stay, and were very impressed with the cleanliness of the Hotel over-all, the helpfullness of the staff, and the variety at the included breakfast! We did splurge on a jaccuzzi sweet which was nice, but probably unnecessary since the hotel had such great amenities. We will definately consider Hfampton INN for future Hotel needs!Genuine Hotels.com guest review
NiceGenuine Hotels.com guest review
I booked this hotel several months in advance and had a request that the rep for Hotels.Com told me was no problem at all. I booked 3 rooms for 2 nights and asked for 1st floor because my mother is 76 years old and my mother in law smokes and has had several surgeries on her feet. I was told sure, no problem, we can make sure that happens. My mom and […] mother in law ended up on the 3rd floor while my wife and I the 2nd. In my opinion your staff should never make a promise they can't keep. The manager at the hotel told us hotels.com does that all the time. Tells pepole they can do things like that and then never contacts the hotel. Read moreGenuine Hotels.com guest review
I was great. Front desk was very helpful and gave great suggestions on where to eat dinner. Also very responsive on room requests.Genuine Expedia guest review
Staff was very nice, breakfast was also very good! Room was clean and comfy and the water pressure was perfect! Would defiantly come again!Genuine Hotels.com guest review
"Very Comfortable Room"
We needed a room for just one night while visiting family and friends in Grand Rapids. We made the reservation two days before arrival and it couldn't have been easier. We arrived rather late, but the front desk attendant was very nice and very informative. Once we were in the room we found it to be one of the more comfortable rooms we have stayed in. […] The bed was very comfortable and the linens and pillows were better than your average hotel variety. A very nice room indeed. Read moreGenuine Hotels.com guest review
"A well-designed and well-run hotel."
The bed was quite comfy, the wifi and appliances worked fine, and the room was amazingly quiet given that the hotel was full-- including lots of families with small kids and (no kidding) dozens of k-9 cops with their canines.Genuine Expedia guest review
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