"Great location, fantastic staff, beautiful room!"
Great Staff, Great location walking distance from Waikiki but far enough away from the hustle and bustle of the strip. Free bikes to ride, free coffee in am and free wine in the pm, free beach towels and beach chairs. Great staff, so friendly and nice. Shout out to Travis, Bill and Sautte?. Stay here for sure its a great place. Beautiful view of Diamond […] head!! Read moreGenuine Expedia guest review
"Comfortable, Clean and Beautiful view!"
The front desk service to valet were extremely helpful and friendly. Free wine in the evenings, free bike rental, soft beds, awesome pillows, great view of Diamond Head AND ocean for a great value. DEFINITELY would stay here again!Genuine Hotels.com guest review
The Aqua Lotus Hotel is a short distance from Waikiki, close enough to walk to shops and restaurants yet far enough to be away from the big crowds. Easy to get in and out of by car as Waikiki traffic can be completely avoided. Large, gorgeous rooms, all with balconies facing Diamond Head, some even with partial ocean view. Friendly staff. Plenty of […] towels and toiletries provided. Complimentary high-speed internet & wi-fi. Daily wine reception in the lobby. There is a $20 fee per day for "valet" parking but the valets are kind of lazy and most of the time you park the car yourself and give them the key (fine with me, I prefer not letting anyone else drive my car but technically they are not providing the service you pay for). At the time of this writing, the hotel no longer has a restaurant. AVOID breakfast at the Hau Tree Lanai Restaurant (New Otani hotel) next door, it is nasty and way overpriced. Walk to Waikiki for plenty of options, the fresh air and exercise are good for you. Read moreGenuine Expedia guest review
very tasteful interiors. great site plan. continue nurturing of surrounding gardens - coax trees that frame entrance great availability of bicycles but handlebars are too wide - unwieldy. staff exactly friendly enough. cafe/bar re-opening would be ok but may detract from fabulous serenity of Aqua Lotus.Genuine Expedia guest review
"would stay again"
great location, far enough out of the city but close enough to walk into townGenuine Expedia guest review
"Quiet location - few amenities - but we liked it"
This hotel is in a much quieter location than the Waikiki hotels. They will be opening a restaurant at the hotel at some point, but up to now, there is nowhere to eat close by. However, it is a very pleasant 15 minute walk to Waikiki, where there are plenty of restaurants. Or you can walk or drive just north of the hotel on Kapahulu and find some colorful […] local eateries (such as the Rainbow Drive-In and Leonard's Bakery). There is a public beach very nearby, as well as a beautiful park across the street. The Aquarium and the Zoo are also just a few steps away from the Lotus. We had a corner room on the 4th floor, which afforded views of parking lots on both sides, and also a view of Diamond Head if you stood on the balcony, and a very small slice of an ocean view. The room was quiet enough on all but one morning, when we were awakened at 6am with very loud equipment noise from some maintenance on the hotel next door. The king bed was especially comfy, and the staff was very friendly and helpful. The refrigerator froze our food, but the hotel replaced it after a couple of complaints. Over all, we enjoyed The Lotus very much, especially being in a quieter location than Waikiki, yet near enough to walk to it. But you do need to know that there are not a lot of amenities (no pool, no spa, no gym, no restaurants) right at the hotel. There is a convenience store next door with snacks, drinks, sundries, etc. Read moreGenuine Expedia guest review
"A Nice Place to Stay"
All rooms face east, towards Diamond Head, so don't worry too much about getting a good view -- unless you end up on one of the lower floors near the parking lot. My room was very 'Zen' -- platform bed, nice wood furniture, and beige bath tile. There was a shower (no tub), so be sure to ask if that's important to you. The hotel is about as far from […] the central Waikiki beach as you can get, so be ready to walk if you plan to spend time there. Instead, there is a small beach past the parking lot and between the neighboring condos, which is a good place to stretch out. The desk clerk said more renovations are coming, so get ready for prices to go up. Read moreGenuine Hotels.com guest review
"Good value, great location ,comfy ambience."
My husband and I have stayed at The Aqua Lotus several times under different ownerships and have never been disappointed. We particularly enjoy the serene, low-key ambiance which allows guests to schlep their own luggage if they wish and do their own laundry if they wish, though guests can easily have the hotel do those things for them as well. The […] location is great - steps to Waikiki Beach, and a pleasant walk to Waikiki shops and restaurants - rooms are spacious, tastefully decorated, quiet and clean, and the staff is unfailingly friendly and helpful. Some nice touches include coffee in the lobby in the morning and wine in the afternoon. This Christmas the lobby boasted a spectacular poinsettia Christmas tree surrounded by lovely, spare asian inspired decor. I always miss a dresser in the room and a restaurant on the premises, and the $18 daily parking fee is an unwelcome new addition this year, but, all in all, we think it's a very pleasant place to stay and a very good value. Read moreGenuine Expedia guest review
"Aqua Lotus Hotel in Honolulu"
Large, comfortable room close to beach with great view of Diamondhead. TV is old--not flat screen/HD, but we weren't in our room enough for that to be a big concern. Only criticism is dining room is closed, & only close by dining was super-expensive. Personnel very friendly & accommodating.Genuine Hotels.com guest review
Great location. Just minutes from main waikiki area. Hotel staff couldn't do enough for us. They were always on hand & willing to accomodate & assist. would definitly go back.Genuine Expedia guest review
The staff at the Lotus at Diamond Head were very friendly and accommodating. The hotel was comfortable and clean. My only complaint is that it is located at the end of "the strip" of Waikiki so it is a little bit of a walk to Waikiki and any sort of food.Genuine Expedia guest review
"Tired but quaint"
Only 55 rooms and several recent owners. Tired and bathrooms are dated but comfortable, quiet, and good location out of the downtown noise. Well worth it to get the deluxe ocean view room with Diamond Head view. Ocean views are between buildings or distance. Not beachfront but one layer back. Terrific view of Diamond Head in morning. Next to Outrigger […] Canoe Club if you have reciprocal memebership from elsewhere. Read moreGenuine Hotels.com guest review
"Was Ideal for what I wanted first time to Oahu,"
This place was perfect all the way around for what I wanted to do In Oahu. Staff was great, parking was great, away from downtown. The short walks to food or shopping the perfect end to any day / eve. Very quite and relaxing and for anything else, you walk or drive.Genuine Expedia guest review
"Definitely go back again"
The hotel was beautiful, the service excellent, the view spectacular, and the location very convenient.Genuine Expedia guest review
"perfect location for me"
This was my first-ever visit to Hawaii and I travelled solo, so I spent a lot of time trying to figure out the best place for me to stay. I did not want to be in the midst of tourist-central Waikiki but I also did not want to be somewhere isolated and alone. This hotel was PERFECT for me. I loved starting each day with my 10-minute walk through Kapiolani […] Park -- so beautiful and "real." Then I was in Waikiki getting coffee at Starbucks and could go anywhere I wanted from there. I will definitely stay at this hotel again. Also, the view of Diamond Head from my balcony was gorgeous. I could have sat out there all morning with a coffee and a book. [Glad I didn't though -- so much to see and do, so little time :( .] Read moreGenuine Hotels.com guest review
"Convenient and comfortable"
The Hotel is well located, east of the main shopping area at Waikiki right by the beach. There are surfing breaks along the coast in each direction about ½ mile each way,; maybe a little more. It is a comfortable walk to shopping or restaurants. The hotel next door has the best breakfast restaurant in the area not cheap but excellent food and coffee. […] The Diamond Head views are great; the ocean views would be a misnomer because there are two condos that have a view of the ocean in front of you. The service within the hotel from the valet is excellent. Valet costs money and is required. The hotel is on a one way street so it is difficult to navigate to the first time. The parks next door fill up with homeless and campers camping in the park by the beach. I never felt at risk and was comfortable walking to and from the shopping restaurant and bar areas. The lobby is odd. This is a great place if you want a good sleep, and don’t want to spend all your time in the hotel. Also it is essential to have car if you plan visiting this hotel. I enjoyed my stay and would recommend it to others. Read moreGenuine Hotels.com guest review
"Nice hotel, but no amenities at all"
The good: Great location away from the Waikiki tourist nightmare, but still close enough to walk down there Next to Diamond Head and across from the park Very clean rooms and nice staff The bad: No free wifi. Come on guys, this is ridiculous. When you do pay for it, it's super slow! Old 19" tube tv's in the room. Again, I thought this is 2011, not […] 1991 No other amenities such as pool, hot tub, etc. I would stay here again since I can use a guess pass at the Outrigger Club next door for all the conveniences, but the Wifi and TV really do suck Read moreGenuine Expedia guest review
"Diamond Head Hotel"
Excellent location if you are looking for easy access to Waikiki but do not want all the action of Waikiki right outside your hotel room (noise and crowds)! Hotel is located in a quite area with great views of Diamond Head, easy beach access and near other sites like the Zoo and aquarium. The hotel staff is very helpful and eager to meet your needs […] and requests. The only down fall to this property is the lack of any restaurant in the hotel and limited restaurants in the nearby area. If you are going to dine out in the Waikiki area this is not an issue. But if you want to relax and have a slow paced meal on property this is not an option right now. Hotel management expects to have a restaurant opened some time after the first of the year (2012). All in all a good property that I would use again! Read moreGenuine Expedia guest review
"Ok I guess"
The elevator was down two days we were there. Had to haul everything up 9 flights of stairs. Was not told when it would be fixed. Came home from a wonderful day at town and stood there waiting for elevator. The night clerk looked at us and said wow too bad you are on the 9th floor. Housekeeping? The first few days were awesome. The last few days, not […] so much. No coffee, sugar, creamer and CLEAN SHEETS. We took the dirty sheets off the bed, and they were put right back on. Not sure if we will be back. It will take some thought to go back there and we are planning a trip in a month. Read moreGenuine Expedia guest review
The Lotus is a very clean hotel close to Wikiki Beach. The hotel is very secure and comfortable.Genuine Hotels.com guest review
The hotel staff was great!! Very accomidating. I just wish they had a restaurant closer by.Genuine Expedia guest review
"Try another hotel"
First, there is no restaurant on site or a lounge. So the hotel loses money when guests have to go off site. The only hotel that does not have a restaurant is Motel 6. I can see why the W pulled out. No pull and the location isn't exactly ocean side. I had to get a room switch the second night. My room was located on a busy road and was awoken to garbage […] trucks and loud traffic. The towels in my room had holes in them and were torn. Could not get the radio to play my Ipod. Stange cause it works in every other hotel. I wouldn't stay there again. Try some other hotel. Read moreGenuine Expedia guest review
Response by Lotus Honolulu Thank you very much for your comments and for staying at The Lotus at Diamond Head Hotel. Yes, I apologize that the restaurant in awaiting the final renovation plans at this time. The Hau Tree Lanai next door does offer breakfast, lunch and dinner and it's location is actually closer to our hotel than a lot of three meal restaurants in larger resort properties. Actually, I think you will find that a high percentage of smaller boutique properties such as ours do not have their own restaurant on site. As for a pool, the beach is a minute away in walking distance, leads to a private type beach and we offer all beach accessories on a complimentary basis. The room that you originally had is much more desirable since it is not facing a building and you are facing the majestic Diamond Head Crater. All rooms face the ocean in the exact same direction. I apologize for the towels, that is unacceptable, I do hope you reported it so our staff could rectify the deficiency immediately. As for the Ipod issue, you are most definitely correct, it is strange since it works in every other room in the hotel. Aloha and Mahalo for your patronage.
"Perfect getaway spot close to the tourist mayhem"
This lovely hotel allowed us to be ourselves away from Waikiki Beach, which is extremely crowded. Sans Souci Beach is just around the corner, and is much less crowded. If you want to see more than the beach and shopping --> rent a car and explore! Especially the North Shore was amazing. We <3 Oahu!Genuine Hotels.com guest review
"Hawaii at Diamond Head was the best!!"
We stayed for one week and it was the best location for us. Clean room, great staff!!!! We will be back :)Genuine Hotels.com guest review
"Lotus at Diamond Head"
It was nice to stay at the peaceful end of the island and be within walking distance to the Waikiki "action". We didn't realize that the hotel sits back behind another hotel on the beachside and we weren't too thrilled that there wasn't a pool (which I missed when booking it). But the staff was very accomodating with beach chairs and towels. We would […] stay there again. Read moreGenuine Hotels.com guest review
"Diamond Head- MUST RENT A CAR..."
This hotel was not worth the price to stay here. I had the choice to stay at a Hilton or this hotel for the same price. The Hilton is in walking distance to shops and restaurants. This hotel has nothing. Honestly, I am not sure how they got the high star rating. The employees were nice but not well versed when it came to giving their opinions on tourist […] attractions. There is no real concierge at this hotel to assist with reservations. We left a few items in the hotel and somehow housekeeping never found them. Hotel needs to be updated! Stay somewhere else! Read moreGenuine Hotels.com guest review
Response by Lotus Honolulu Thank you for your comments. Making a comparison between a 4,000 room hotel and a boutique 51 room hotel is like comparing apples to oranges. The guests who stay at The Lotus at the Diamond Head want to have a nice relaxing vacation versus being in the hustle and bustle of the Waikiki Strip. We provide a more quite and relaxing atmosphere and quite honestly am surprised to read your comment on the staff. We have had numerous compliments about them. They are very knowledgeable and should they not know the answer, they will find it. We have had two "new" during your dates of stay and perhaps you spoke to one of them, of which I apologize if we disappointed you. Aloha and Mahalo.
This is a great hotel to stay at if you are trying to get away from the hubbub of the city. The way the hotel is laid out looks like all rooms have great views. We stayed in the corner room and had a great view of the ocean and diamond head. However it is not close to any shopping or dining. You will have to either walk or drive at least 1 mile. This […] hotel has a restaurant on the 2nd floor but at the time that we stayed it was closed due to renevations. There is a restaurant in the hotel next to this one but it is fine dining and very very expensive. This hotel is right on the beech. The room that we had was very nice and clean. If you are looking for a quiet place to stay this is the hotel for you. If you are a city person and like the noise of the city, to be close to dining and shopping then this is not the place for you. We chose this hotel because of the location and I had read other reviews saying that it was a quiet place to stay and that is what i was looking for. Read moreGenuine Hotels.com guest review
Response by Lotus Honolulu Aloha and thank you very much for the kinds words on the hotel. I would like to add though that the hotel adjacent to The Lotus at Diamond Head has a 3 meal restaurant right on the beach as well as a Japanese restaurant and a bar. That hotel is just steps away from The Lotus. The restaurant to which you refer is on the opposite side of us and is a well established French restaurant that is pricier than your normal dining facility. Mahalo and until we see you again, the management and staff of The Lotus at Diamond Head hotel bids you a fond Aloha.
"The Lotus at Diamond Head - Comfortable, quiet"
This hotel is about a 15 minute walk from the main Waikiki flesh pots. The walk is along the beach on a comfortable beach walk, along a big park. The hotel itself is very comfortable with large rooms. It does not have an operating restaurant but the beach lanai restaurant in the next door hotel is available and delightful. And the walk to Waikiki central […] is comfortable and brings you to restaurants, shops, and all the activities you could wish for. I would definitely stay there again. The upgrade to ocean view is most probably worth it. Read moreGenuine Hotels.com guest review
""Away from the madding crowd""
A very zen like boutique hotel with friendly and helpful staff. It is located far enough from Waikiki to be peaceful and enjoyable with a lovely beach steps away. Close enough to walk to Waikiki with good walking shoes. Not the newest hotel but everything was clean and functional. Views of Diamond Head and some ocean view from the lanai. Two exceptional […] restaurants located in neighbouring properties. Read moreGenuine Expedia guest review
"Great for the most part"
We were placed in the room we reserved(Ocean Premium) but it had an odor of smoke. Called the front desk, they moved us to another room but only an ocean view. Price difference is $117 per night less than what we reserved. They only gave us $20 per night credit and after a 2nd call from Expedia they offered to refund our $63 in expenses.(Have not seen […] the credit yet, 2 weeks later) Staff was extremely helpful and nice, other than that, specially the concieres. The distance from the hustle & bustle, just right! From the photos I expected a way different hotel~a little disappointed. Overall, clean & comfortable. Read moreGenuine Expedia guest review
"Great little gem!"
The Aqua Lotus is great value for money, perfect room condition and very helpful staff! Every little aspect is convenient for guests, such as: Starbucks coffee machine in your room, complimentary wine in the afternoon, free yoga classes... This is a step ahead from all other hotels in Waikiki. Only thing is there is no pool, but then again you're walking […] distance away from Waikiki! Read moreGenuine Hotels.com guest review
"Great location, great service!"
We very much enjoyed our stay. Good location and excellent service. The free bicycles and afternoon wine were a nice touch. Great views from our room of Diamond Head and the ocean. Dinner at the "Park" was also excellent. The only drawback was that the room was supposed to be for a family of 4 (2 adults, 2 kids). We found the beds a bit too small.Genuine Hotels.com guest review
Not sure how this hotel got good ratings as it really has nothing to offer more than a regular 3 star or 2 star hotel. the only thing that was good about the hotel was the view as I got the diamond head view with the ocean view, but a feature most hotels have at this price range but with a 4 star or above rating. stay away from the breakfast area as […] it has nothing to offer really. location may seem close to Waikiki, but its a good 15-30 minute walk before you get to see anything. Bike rentals cant be rented after sunset, as they don't have the required lights installed onto them, as it is against the law to ride in the night without safety lights. neighbouring restaurants are quite poor in quality, you would have to walk the 30 minutes to get some decent food. All in all, its an ok hotel at most, expected more for the price. Read moreGenuine Hotels.com guest review
This is the 3rd time we have stayed at this hotel-guess we must like it! The location is superb if you want to escape the hubbub of Waikiki itself but have access to the main shopping/eating areas.I love the park across the road and looking onto Diamond Head,especially when the moon rises from behind it-awesome. The staff have always been very obliging […] and we have seen familiar faces each time we have returned,so I reckon this is also a good place to work. Read moreGenuine Hotels.com guest review
"Suppurb quiet Honolulu hotel"
This is an expensive hotel, but everything in Honolulu is expensive. The staff at the aqua lotus were really helpful and we appreciated the use of the free bikes to travel around the local area. Rooms were clean, spacious and well appointed, overall a very an enjoyable stay.Genuine Expedia guest review
"A quiet restful location in Waikiki"
Great location and very quiet. Staff friendly and helpful. Very comfortable and spacious room. Great daily service of rooms.Genuine Expedia guest review
Joshua and his staff do a fantastic job at making you feel as though you are their special guests and their sole aim is to assist and please you. Across from beautiful parklands and just near the beach, you still have eating options to cater for all budgets. It is a bit removed from the bustle of Waikiki central, which can be a plus or a minus, depending […] on your holiday goals! Really happy with our stay and highly recommended. Thank you Joshua and staff :) Read moreGenuine Hotels.com guest review
"Aqua Lotusat Diamond Head: The perfect hotel!"
Wonderful location at Diamond Head area. Quiet, great views of Diamond Head and Ocean. Best staff at hotel you could wish for. Nice walk to Waikiki to work off all the great food. Enjoyed the beach chairs and beach towels supplied by the hotel.Genuine Expedia guest review
"Lovely stay for honeymoon at Aqua Lotus"
Lovely hotel, in the Diamond Head region of Waikiki. Really nice room, spaceous and clean, with everything we needed in it. We didn't use the coffee machine, but it was a good extra touch, and the bottles of water which were replaced every day were really handy. The staff were helpful whenever we appreached them about anything. The beach towels and […] chairs were really useful, and the beach being a few minutes walk away was great, a lovely little beach, clean and usually very quiet when we were there. It was a shame not to have a pool, but as the beach was so close it wasn't really an issue. The restaurant looks to be nearly ready, and that will be a big help, as the nearest reasonably priced restaurant we found was about 10-15 mins walk at the end of the busier part of Waikiki. The hotels on either side had restaurants which we could have used, and we did eat in Hau Tree which was lovely, but not that cheap, so didn't want to eat there all the time. All in all, a great stay at Aqua Lotus for our honeymoon, would definintly go back, and recommend to others, especially good if you want to be away from the hussle and bustle of Waikiki beach, but still close enough to enjoy it without needing a car. Read moreGenuine Expedia guest review
"Nice quiet spot & easy walk to the Tourist traps!"
I have to say that the hotel was exactly what I wanted. Away from the hustle & bustle of Waikiki beach but an easy walk to it, while still being on the beach. I had a lovely room with an upgrade to the corner suite 1221. Awesome views of Diamond Head and the sea, although was surprised that there were still some other hotel towers blocking the views […] somewhat. Staff were lovely and very helpful. My only complaints are two, one was the wind whistling around the sliding door on the street side balcony all night was annoying, think the seals could be looked at. The other was the bed, it was certainly plush but really too soft for me so between the wind noise and the bed I unfortnately had an uncomfortable and restless night. I would return, but personally would opt for a different room & a firmer bed. Read moreGenuine Expedia guest review
Like everybody in Honolulu, very polite accommodating staff. Clean newly renovated rooms and hotel make this likely one of the best deals in honolulu.Genuine Expedia guest review
"Superb staff and room"
The rooms are wonderful and nicely renovated to a modern style unlike most of the hotels for a similar price. It is a walk to the main strip but the walk is nice as you stroll past the beach. What was really great was how the staff were. We happened to be there the night of the tsunami warning, but felt safe and comfortable as the GM came to great […] us and even offered us to come to the penthouse and relax over some wine if we wanted! Would definately recommend anyone to go and stay here. Read moreGenuine Expedia guest review
"We loved Acqua Lotus"
Perfect, nice beach, quiet and relaxing. We loved the decor and comfort of our room, and surrounding area offered nive places for early morning walk. At same time close enough to walk along beachfront to centre of waikiki.Genuine Expedia guest review
"A long walk to the main strip"
The location is a long walk from food , restaurant , and the main strip .Genuine Expedia guest review
"no electric Kettle"
We thought the room was clean and comfortable well situated quiet my only criticism we had was we could not make a cup of tea as there was no electric kettle only the coffee maker that does not boil waterGenuine Expedia guest review
This was our first trip to Hawaii, and we loved our stay here! We were on the 11th floor, awesome view of Diamond Head, the park and the ocean. The staff are excellent, the location is perfect, about a 10 minute walk to the Waikiki strip. We had one of the updated rooms, nice new furniture, dark wood flooring, big flat screen tv (that I turned on twice […] in a week). No pool, but a nice quiet beach is just steps away, free use of towels, beach mats and chairs. Free in room wi-fi, coffee in the lobby in the morning and wine in the evening. Also coffee makers are available for your room on request. I would definitely stay here again if we return! Read moreGenuine Expedia guest review
"Quiet Oasis in Waikiki"
We found the Aqua Lotus to be great value for money. Contemporary feel, clean, and attentive staff. The best part for us, however, was the location. It is on the Diamond Head side of Waikiki right next to the park and most importantly away from the hustle, bustle and noise of the strip. It was a quiet oasis - and still just an easy stroll to the strip. […] The park is beautiful and the beach (100 meters from the hotel) is probably the best swim/snorkel beach at Waikiki. We loved it. Read moreGenuine Hotels.com guest review
A charming hotel that is removed from the hustle and noise of the Waikiki strip but close enough to walk there if you want. The ocean is as close as a 15 second walk from the lobby or another 15 seconds farther for a better beach. The free coffee in the lobby each morning was excellent, the wine in the afternoon was ok (price was right!). If you have […] trouble walking this is probably not the hotel for you as there are very limited restaurants available close by. We walked into Waikiki for breakfast and dinner each day and very much enjoyed that part of our holiday. Our room could have used a little updating (carpet looked a little worn).The inroom safe is huge and would hold a large laptop and a purse no problem. Staff are super freindly, helpful and just amazing. I lost a ring while packing to leave but didnt notice it until we were at the Honolulu airport. I called the hotel from the airport and asked them to check the safe for me. When we arrived home (Ontario) there was a message for us that unfortunately the safe was empty, I called back and asked them to check around the bed as my wife had heard something fall when packing.....Joshua (manager) called me back 20 minutes later to advise that he had personally gone under the bed and found my ring between the bed leg and the wall and is shipping it out to me right away. Read moreGenuine Expedia guest review
Room too small. No chair to relax in. No continental breakfast, No restaurant in the hotel.Genuine Hotels.com guest review
"10min walk to the city shops, hotel next to diamond head mountain"
Hotel staff were excelent and were very helpfull with everthing. Hotel is 10 min walk to Diamond head mountain and a 10 min walk to the city shops. Our room had ocean views and also views of diamond head mountain with our own balcony.Genuine Expedia guest review
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