Sheraton Tampa Riverwalk Hotel - Tampa

200 N Ashley Dr, Tampa, FL, 33602 United States
Hotel Info: 020 3 027 8143
Guest rating 8.4 / 10
87% Recommend
(Neighbourhood average 7.6)
8.4 overall guest rating
Reviewed by 121 guests
Average for the neighbourhood is 7.6
"Great hotel - BUT....."
 by Ally from Fort Wayne, IN
The hotel itself was really nice. The location was not at all what we expected - business distric...
20/01/2010
27.94634, -82.45913
Hotel coordinates:

Street map

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Guest review summary

  • 8.4 Average rating: All Trip Types
  • 87% Recommended
  • 121 Reviews
  • 8.8  Hotel Service
  • 8.6  Room Comfort
  • 8.2  Hotel Condition
  • 8.6  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (121) 8.4
Business (27) 8.4
Romance (10) 8.8
Family (11) 8.6
With Friends (18) 8.0
All Others (55) 8.2

Overview

Location.
This business-friendly Tampa property is conveniently close to the airport, near Tampa Museum of Art and Tampa Theater. Also nearby are Henry B. Plant Museum and Tampa Convention Center.

Features.
Sheraton Tampa Riverwalk Hotel has an outdoor pool and a fitness facility. Business amenities include wireless Internet access, meeting rooms for small groups, and business services. Sheraton Tampa Riverwalk Hotel has a restaurant, a bar/lounge, and a coffee shop/café. Room service is available during limited hours. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities. The staff can arrange wedding services, event catering, dry cleaning/laundry services, and tour assistance. Additional amenities include valet parking, room service during limited hours, and a concierge desk. This is a smoke-free property (fines may apply for violations).

Guestrooms.
Amenities featured in guestrooms include air conditioning, coffee/tea makers, and complimentary newspapers. In addition, amenities available on request include refrigerators, microwaves, and a turndown service. Guestrooms have cable television with premium TV channels and pay movies. Business-friendly amenities include multi-line phones and voice mail. Bathrooms feature shower/tub combinations, hair dryers, and complimentary toiletries. Guestroom services include housekeeping and wake-up calls. Rollaway beds are available on request. All guestrooms at Sheraton Tampa Riverwalk Hotel are non-smoking.

Notifications and Fees:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

  • Early check-out: US$ 50

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 0203 027 81 46

Facilities

Services

  • ATM/banking
  • Breakfast available (surcharge)
  • Cell phone/mobile rental
  • Coffee in lobby
  • Concierge desk
  • Doorman/doorwoman
  • Express check- in
  • Express check-out
  • Fitness facilities
  • Internet access in public areas - complimentary
  • Internet access - wireless (lobby)
  • Laundry facilities
  • Limo or Town Car service available
  • Multilingual staff
  • Parking (surcharge)
  • Parking (valet)
  • Porter/bellhop
  • Room service (limited hours)
  • Safe-deposit box - front desk
  • Security guard
  • Tour assistance
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business services
  • Computer rental
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Secretarial services

Rooms (all rooms include)

  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Cable television service
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Electronic/magnetic keys
  • Electronic check-out
  • Hair dryer
  • Housekeeping (daily)
  • Hypo-allergenic bedding available
  • Internet access (complimentary)
  • Iron/ironing board
  • Microwave (on request)
  • Multi-line phone
  • Non-smoking only
  • Pay movies
  • Premium television channel(s)
  • Refrigerator (on request)
  • Rollaway beds
  • Shower/tub combination
  • Turndown service (on request)
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless Internet access

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Number of floors: 7;
  • Number of rooms: 277;
  • Patio;
  • Restaurant(s) in hotel;
  • Smoke-free property;
  • Swimming pool - outdoor
Check-in time is 3 PM
Check-out time is 11 AM
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Recreation

  • Aerobics nearby
  • Basketball nearby
  • Bicycle rentals nearby
  • Boat launch nearby
  • Fishing nearby
  • Golf - driving range nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding/rental nearby
  • Ice skating nearby
  • Motor boating nearby
  • Personal watercraft nearby
  • Racquetball/squash nearby
  • Rowing or canoeing nearby
  • Running track/path nearby
  • Sailing nearby
  • Snorkeling nearby
  • Swimming on site
  • Tennis nearby
  • Volleyball nearby
  • Water skiing nearby

Guestrooms Guestrooms

Deluxe Room

All rooms include All rooms include
  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Cable television service
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Electronic/magnetic keys
  • Electronic check-out
  • Hair dryer
  • Housekeeping (daily)
  • Hypo-allergenic bedding available
  • Internet access (complimentary)
  • Iron/ironing board
  • Microwave (on request)
  • Multi-line phone
  • Non-smoking only
  • Pay movies
  • Premium television channel(s)
  • Refrigerator (on request)
  • Rollaway beds
  • Shower/tub combination
  • Turndown service (on request)
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless Internet access

Standard 1-2 People

All rooms include

Standard 3 People

All rooms include

Standard 4 People

All rooms include

Standard room

1 king or 2 double Sheraton Sweet Sleeper Beds. May have balcony. City view. Desk. Complimentary wireless Internet access. Cable TV with pay movies. Voice mail. Coffeemaker. Hair dryer.

All rooms include

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Early check-out: US$ 50
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Prices shown exclude taxes and fees unless otherwise stated.

Area map

Sheraton Tampa Riverwalk Hotel Downtown Tampa

A short guide to Downtown Tampa

Towers and massive tourist draws dominate Tampa’s waterfront. This area includes the convention center, cruise ship terminals, St. Pete Times Forum, The Florida Aquarium, and the Channelside Bay Plaza entertainment district. Across the palm-lined Hillsborough River, University of Tampa’s Moorish architecture sits in contrast of modern downtown. Nearby, historic Ybor City is Tampa’s Latin Quarter.

see all hotels in Downtown Tampa

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Tampa - Hillsborough Convention and Visitors Association - 100 yards
  • Downtown Tampa - 200 yards
  • Tampa Museum of Art - 400 yards
  • Tampa Theater - 400 yards
  • Henry B. Plant Museum - 500 yards
  • Tampa Convention Center - 700 yards
  • St. Petersburg Times Forum - 800 yards
  • Ice Palace - 800 yards
  • Tampa Bay Performing Arts Center - 800 yards
  • University of Tampa - 800 yards

3.0+ mi

  • Tampa Intl. Airport (TPA) - 5.1 miles
  • St. Petersburg-Clearwater Intl. Airport (PIE) - 14 miles
  • Lakeland Linder Regional (LAL) - 27 miles
  • Sarasota-Bradenton Intl. Airport (SRQ) - 39 miles
  • Bartow Municipal Airport (BOW) - 41 miles
  • Winter Haven Municipal Airport (GIF) - 44 miles

Reviews

The following English reviews were posted by Hotels.com guests from other countries

Sheraton Tampa Riverwalk Hotel 2010.01.20
Recommended Trip type: With Friends "Great hotel - BUT....."

Reviewed by Ally of Fort Wayne, IN on Jan 20, 2010

The hotel itself was really nice. The location was not at all what we expected - business district, no close restaurants or bars. We walked to the Lightning Stadium (several blocks) on the coldest January on record...or so we were told. So much for sunny Florida??? The hotel room was very clean and the staff was exceptional. The hotel has a free shuttle, which took us to Ybor City after the game. We had to catch a cab back to the hotel ($11). The shuttle stopped at 11pm. If we go back to Tampa to see an NHL game, we would probably stay there again, despite the lack of surrounding businesses.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.11.30
Recommended Trip type: All Others "Excellent Hotel"

Reviewed by Frank of Jimenez on Nov 30, 2009

Very clean hotel. Great location and good serviceable people

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.11.24
Recommended Trip type: All Others "Wonderful Stay"

Reviewed by Cheryl of Liberty Lake on Nov 24, 2009

Great location, clean and comfortable room, friendly staff. Would definitely stay here again.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.11.10
Recommended Trip type: Business "Older, but clean Hotel"

Reviewed by Dwayne of Pocatello on Nov 10, 2009

Very convenient to Downtown Tampa and convention center. Older 5 story hotel, but well kept. Staff was very friendly and helpful. Only parking was valet, and they charged $16 a night to park. More expensive than I expected, but good experience overall.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.11.04
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Nov 4, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.10.25
Not recommended Trip type: With Friends "Would not recomend"

Reviewed by a Hotels.com guest on Oct 25, 2009

The hotel wasen't to bad but what really upset me was they charged $18 a day for parking and on top of that you need to tip the vallet... But what realy pissed me off is there was a sign out front was a sign for $10 a day parking.. So they charge there guests MORE for parking than non guest? It seems to me they would apreachate their guests more if they had none.

Overall Rating

2.0 out of value="10"
  • 2.0 Hotel Service
  • 4.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.10.19
Recommended Trip type: All Others "Hotel is very noisy unless staying on River Side"

Reviewed by a Hotels.com guest on Oct 19, 2009

This hotel was very nice as far as rooms and pricing, but rooms on the street side were very noisy with street noise. Would only stay at this hotel again if room was on the river side.

Overall Rating

4.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.10.14
Recommended Trip type: All Others "Very nice"

Reviewed by Richard of Lake Worth on Oct 14, 2009

Very nice, just needed a room for a night but will consider staying during vacation time. During check in, we were told we had a view of the river. The view was of the Hotel entrance roof and if I streched my neck out of the balcony then we could see a speck of the river. I wished they would have said nothing of what view we were going to have, then I would have not been disappointed.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.10.14
Recommended Trip type: With Friends "Great Hotel"

Reviewed by Shivani of Kingston on Oct 14, 2009

Rooms were clean, well outfitted and very comfortable. Concierge was very helpful and pleasant recommending nearby restaurants, etc. We also loved the free shuttle service within a 3-mile radius.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.10.13
Recommended Trip type: Romance "needs improvement"

Reviewed by Greg of Naples on Oct 13, 2009

although it was nice to be on the river the carpet was dirty and we lacked towels. the buffet in the morning had dry waffels and over cooked eggs. If I had paid the full price for a room, ($339) I would have been very upset.

Overall Rating

4.0 out of value="10"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 6.0 Room Comfort
  • 4.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.10.13
Not recommended Trip type: Business "Valet nightmare"

Reviewed by a Hotels.com guest on Oct 13, 2009

Aside from being charged $16.00 for each night, the valet staff was awful. There were two valets that did an excellent job, but several very young valets, were lazy, rude, and not always present to pick up the car.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.10.01
Recommended Trip type: All Others

Reviewed by smitty of statenisland on Oct 1, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.29
Recommended Trip type: Business "Nice Hotel...A few quirks"

Reviewed by a Hotels.com guest on Sep 29, 2009

This was a nice hotel. The only suggestion I would make to those of you planning to use the provided hairdryer is that you may want to consider bringing your own. They are kept in a cubby by the sink that was dusty and the hairdryer collected alot of dust. Otherwise, the staff was extremely helpful and easy to work with. The food at the lobby restaurant was better than I expected. Great location for downtown Tampa business travelers.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.25
Recommended Trip type: Business "Nice renovation"

Reviewed by a Hotels.com guest on Sep 25, 2009

This hotel used to be a Radisson, where I stayed in Feb. 2001. According to the hotel manager (who checked me in), Sheraton has put nearly $10 million in renovating the hotel. The rooms themselves were quite well done, with nice, contemporary furnishings, plasma TVs, etc. The hallways needed sprucing up, or at least some wall paper, and the ice machine (which was nicely hidden) was very noisy. The service was very good, as I had booked a king bed, but they didn't have any left at the rate I booked for. So the manager gave me a riverfront room at no extra cost, which I definately appreciated. The only drawback to the riverfront room, which has a balcony, is that being on the lower floors (there are only 4 floors), the first floor roof is visible, and is not very pretty. The room was very comfortable, at a good price, and had free wi-fi. The valet was quick, and they had unlimited in-and-out at no extra charge.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.21
Recommended Trip type: Business "Great room for the money"

Reviewed by a Hotels.com guest on Sep 21, 2009

The hotel is in a great location. The staff was very friendly. They provide free transportation for drop off and pickup within 3 miles of the hotel.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.17
Recommended Trip type: All Others "Great Hotel, but be careful of the shuttle"

Reviewed by a Hotels.com guest on Sep 17, 2009

We picked this hotel especially because of the proximity to the Cruise terminal at Channelside. Which was very close, but not close enough to walk with all the luggage. The hotel promised a free shuttle, but were woefully unprepared. The evening we were there, there was a 45-60 minute wait for the shuttle. So we just walked to Channelside. On the day of the cruise, there was supposedly a 20-30 minute wait, but the shuttle broke and they did not communicate this to anyone and finally had a "pay-for-service" shuttle come and that company continuously tried to get us to pay for the shuttle when it should have been on the hotel. The communication on that side of the house was extremely poor. The hotel was great, staff was great INSIDE the building. If you are looking to this hotel to provide you accomodations and access to the cruise terminal, find a different hotel because they put our transportation at risk.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.16
Recommended Trip type: All Others "Parking"

Reviewed by a Hotels.com guest on Sep 16, 2009

Although the valet service was great, the cost for overnight parking increased to $16.00 from $10.00 for daytime.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.16
Not recommended Trip type: All Others

Reviewed by a Hotels.com guest on Sep 16, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="10"
  • 8.0 Hotel Service
  • 4.0 Hotel Condition
  • 6.0 Room Comfort
  • 4.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.16
Not recommended Trip type: All Others "Not so great"

Reviewed by a Hotels.com guest on Sep 16, 2009

Old and dirty The view and location are wonderful but the rooms are nasty. NOT a 4 star hotel.

Overall Rating

6.0 out of value="10"
  • 8.0 Hotel Service
  • 4.0 Hotel Condition
  • 8.0 Room Comfort
  • 4.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.11
Recommended Trip type: All Others "Looking for an excuse to stay there again!"

Reviewed by Christine of Nassau, Bahamas on Sep 11, 2009

Everything exceeded our expectations! The staff were super friendly and incredibly helpful. Each staff member we came across went out of their way to assist, addressed us by name each time and made us feel like big shots. The valet service was great, and each time we got in the car we were asked if we needed help finding our location. The concierge was always one step ahead of us in making our stay more enjoyable. The breakfast buffet was a great deal, tasty and convenient. The restaurant staff were friendly and helpful, we never needed to ask for anything because they were there before we could ask. Internet service was perfect up in our room, and I noticed there were even computers we could have used down in the lobby. My only complaint was that we couldn't stay longer and were only there for the Home Show at the convention center. (A short walk away.) So this means we'll have to plan a special trip to Tampa just to relax and enjoy the hotel's amenities. We never even made it down to the pool, but it looked lovely from our riverside view! My husband also enjoyed a 10 mile run around the town and said it was one of the most enjoyable routes he's ever done. He didn't even need a water bottle, the city has water fountains everywhere! Overall, I can't wait to go back again....I'm thinking maybe a week surrounding the Tampa Marathon!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.11
Recommended Trip type: Romance "Great location"

Reviewed by Chris of Miami on Sep 11, 2009

Great location, great price. Very friendly staff and the shuttle service offered by the hotel was very convenient and offsets the pain of having to pay for overnight valet. One other thing, when you book a standard room with this website, Sheraton defaults your room to a standard room with 2 double beds, I had to have mine changed because my reservation was initially for a standard with King size bed.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.10
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Sep 10, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.08
Recommended Trip type: With Friends "Decent Hotel"

Reviewed by Bob of Ft. Lauderdale on Sep 8, 2009

This is a typical "downtown" hotel experience. Yes, you are going to pay for parking. Yes there is going to be traffic noise if you have a city view. Nice rooms, great beds and bedding. Pool and restaurant both have nice views of the River. A bit of a hike, but within walking distance to shopping/restaurants at BayWalk as well as the Florida Aquarium. (Great aquarium for the kids!) Good hotel if you are doing business in downtown Tampa or need a place to stay before/after a cruise from the Tampa cruise port.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 6.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.08
Not recommended Trip type: All Others "nice hotel, staff needs some work"

Reviewed by Tiffany of Orlando on Sep 8, 2009

I was staying in Tampa with my 2 girlfriends to see a concert. The night manager and night security gaurd made several inappropriate comments to us during our stay.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.07
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Sep 7, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.07
Recommended Trip type: All Others "Would select this one again."

Reviewed by Linda of Bronx on Sep 7, 2009

Selected hotel for an overnight stay before boarding cruise. We didn't venture far but was easily able to find a CVS drug store a few blocks from hotel to pick up forgotten items. Very friendly staff - nice pool - okay selection at hotel's resturant. The free shuttle to cruise ship dock was an added bonus. Would select this one again.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.05
Recommended Trip type: All Others "A bit pricey, but excellent comfort and service"

Reviewed by a Hotels.com guest on Sep 5, 2009

We were extremely comfortable at the hotel and it is in an excellent location for traveling around the tampa area. It was a bit pricey, though, and we were suprised to find that the parking there is only valet and costs a substantial amount per evening. This added a considerable expense to our stay that we had not anticipated and wish that we had known ahead of time as it might have influenced our hotel choice.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.09.04
Recommended Trip type: Family "Housekeeping"

Reviewed by a Hotels.com guest on Sep 4, 2009

Standard of housekeeping leaves a lot to be desired.Room was not done till 4pm one day and dirty glasses were not removed all of the stay.For the whole of the 5 night stay the sheets were not changed. Parking is a rip off at $16 a day.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 4.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.31
Not recommended Trip type: All Others "Room Needs Improvement"

Reviewed by Dan of Boston on Aug 31, 2009

The first floor common areas were excellent and the staff was very courteous and helpfull. Beer at the bar was reasonable and cold. The bed was comfortable and the drapes kept the room dark. However, every other part of the room needed improvement. The bathroom sink wouldn't hold water, the vanity looked like a couple of 2X4's nailed together and painted. The fixtures were either bent or completely broken. The elevators were annoying and made a scraping noise when closing and the buttons seemed to always be on the opposite side that I normally look for them. The hotel is 5 minutes from UT which is what I wanted but I would rate this a 2 star hotel based on the room and areas above the first floor.

Overall Rating

6.0 out of value="10"
  • 10.0 Hotel Service
  • 2.0 Hotel Condition
  • 4.0 Room Comfort
  • 8.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.31
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Aug 31, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.29
Recommended Trip type: All Others "Nice hotel but..."

Reviewed by Tony of Deland on Aug 29, 2009

Hotel was nice but parking is limited to valet and they charge extra for it. The room was clean but the carpets had just been cleaned and were still wet. The bathroom was on the small side but the shower was great!

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.27
Recommended Trip type: Family "Fantastic Service"

Reviewed by Adam of Cleveland on Aug 27, 2009

I'd recommend this hotel hands-down to anyone leaving for a cruise from Tampa. It's close to the cruise terminal with shuttles running regularly. ..They know the drill and will get you there without worry. The service there was excellent and we were treated like VIP guests the entire time.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.26
Recommended Trip type: All Others "Nice hotel."

Reviewed by Tahnee of Ft. Lauderdale on Aug 26, 2009

I was a little worried after reading some of the other reviews, but was happy that I decided to stay there. Room was very nice, big and clean. I liked having the balcony. No real complaints. It's a good hotel. Don't know what the other reviewers were complaining about.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.26
Not recommended Trip type: With Friends "Expensive Room for the money"

Reviewed by Greg of Deltona on Aug 26, 2009

We stayed a weekend for my birthday and booked a "Deluxe King Riverview". The good thing (if you're a smoker) is that there are private balconies on every room to go out and burn one. However, there are quite a few downsides. The "riverview" was obscured by some conference room that was apparently added-on at some point. You had to lean over the balcony to see the river. Then the rooms did not get very cool at night. The AC worked, but if you like your room cooler when you sleep >70 F, you will be disappointed. Lastly, the entrance to the hotel is right on a busy highway, and the only option when you pull into the circular drive is Valet. We weren't told of the $16/daily charge for parking the car til we checked out. There are nice PCs to use in the lobby though. The front desk staff are generally nice. But we probably won't stay there again.

Overall Rating

6.0 out of value="10"
  • 8.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 6.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.24
Not recommended Trip type: All Others "Needs new management"

Reviewed by E of Bradenton on Aug 24, 2009

We waited 1 1/2 hours in line to check in. We prepaid for double beds but when we got there, none were available for us. The restaurant was unprepared to handle the volume of people from the conferences. We waited 45 minutes before any waitress would come to our table and a total of 3 hours from start to finish. The wait staff was unorganized, unattentive and not friendly during our Friday to Sunday stay. One of our rooms had dirty socks left in the bed from a previous customer and 2 other of our rooms had semen on the middle blanket. The hotel staff had to come up and strip the beds. No apologies were made and since there was conferences and hotels were booked up, we could not change hotels. I would not recommend this hotel and this should not be rated a 4star hotel.

Overall Rating

2.0 out of value="10"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 6.0 Room Comfort
  • 2.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.24
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Aug 24, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.24
Recommended Trip type: All Others "Ok stay"

Reviewed by a Hotels.com guest on Aug 24, 2009

When we checked in the room they first gave us had dirty towels and the sheets on the bed were dirty. They moved us to another room and gave us breakfast coupons. I felt they shouldhave upgraded us for the embarrassment of see the dirty linens.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 6.0 Room Comfort
  • 6.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.19
Recommended Trip type: With Friends "Frustrating Hotel"

Reviewed by a Hotels.com guest on Aug 19, 2009

The Sheraton is a lovely hotel overall, but, it had several frustrating qualities. There were only two very small elevators for the entire hotel and they ran very slowly. When staying there along with a big conference or event, there is a huge line to use them. We used the stairs which were dirty, damp, and steep. The pillows were very thin, lumpy,and hard. The shower also did not work well. Overall, our stay was fine, but not worth the price we paid.

Overall Rating

6.0 out of value="10"
  • 8.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.19
Recommended Trip type: Romance "Great!"

Reviewed by a Hotels.com guest on Aug 19, 2009

Great room overlooking the river. Outstanding valet staff, polite, helpful, knowledgeable. A good front desk staff. A few very minor repairs needed in the bathroom. A tad noisy at times, as stated in other reviews, but depends on what other groups/conventions are booked at the hotel. Very easy to get to, and walking distance or trolly service to many local attractions, restaurants, etc... Will definately return.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 6.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.18
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Aug 18, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.12
Recommended Trip type: Business "Sheraton Tampa Riverwalk - Not bad, but not great either"

Reviewed by a Hotels.com guest on Aug 12, 2009

The hotel is pretty nice, and is in a good location right by the river, so there are some pleasant views. There's a very nice pool, workout facility and restaurant. The only problem I experienced was the service when I checked in was substandard. When I first pulled up the valet guys acted as if they were a little perturbed that I wanted to park for a moment and check in before moving my car. They gave me a parking stub anyhow, which would later cause a problem at checkout, because I was charged for four days of parking, when I hadn't parked at the hotel at all. I parked a few blocks away, at the 24 hour Fort Brook Garage, which was a good move because it was half the price of using the Sheraton's valet only parking. Also at check in, I was issued a room that had only one full-size bed, when I was told I was receiving a king size. When I called down to the front desk, the woman still wanted to convince me that the bed was king size. Later, though, after speaking with another desk rep, I was moved to another room. Other than that, no issues, and I would stay there again.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.07
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Aug 7, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.02
Recommended Trip type: All Others "Great Hotel"

Reviewed by Terri of Jacksonville on Aug 2, 2009

Very nice Hotel. Friendly staff. Enjoyed my stay.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.08.02
Recommended Trip type: Business "Friendly Staff"

Reviewed by a Hotels.com guest on Aug 2, 2009

Overall a good hotel for a fair price. Parking cost $16 a night. Disappointed with my experience at the on location restaurant. The restaurant was short staffed for the breakfast crowd and worst of all they only had decaf coffee.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.07.27
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Jul 27, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.07.24
Recommended Trip type: With Friends "Wonderful Hotel"

Reviewed by Marcy of Ormond Beach on Jul 24, 2009

Hotel and staff were wonderful. But it is two to three blocks from the actual River Walk. The parking fee was $16/day, and I thought it would be only $10/day. The restaurant was very nice, and the food and service were excellent. The staff and valet parking attendants were friendly and efficient.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.07.22
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jul 22, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.07.16
Recommended Trip type: Family "Clean rooms, nice people, nice hotel"

Reviewed by a Hotels.com guest on Jul 16, 2009

We really enjoyed our stay. The concierge at the front desk was real kind and upgraded us, at no extra cost, to a room on the river, when I requested so. I have to agree with some of the reviews that the walls seem very thin in the rooms, you could hear people in the halls , being loud very clearly, and in their rooms, when walking through the halls. If you plan to stay there, also be prepared for mandatory valet for 16 dollars a night. There is no self parking. All in all I recommend this hotel.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.07.15
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Jul 15, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sheraton Tampa Riverwalk Hotel 2009.07.11
Recommended Trip type: All Others "Great Staff, Very Pleasant and Helpful"

Reviewed by Cheryl of Scarborough on Jul 11, 2009

Just a quick stop before going on our cruise. This was an great hotel. Had a nice restaurant for breakfast and staff was very pleasant and helpful.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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