All hotels in Ottawa, Ontario, Canada
1 room, 2 adults
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2259 Prince of Wales Drive, Ottawa, ON, K2E6Z8, Canada, ‏‎855-239-9225
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Hotels.com reviewsTripAdvisor reviews
3.5 / 5Good

Score breakdown (from 434 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Room
    Room is all right
  • Breakfast
    Breakfast is average
  • Food
    Food is all right
  • Bar
    Bar is not good

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Not a nice stay"
Hotel did not enforce the non-smoking policy. As a result, cigarette smoke came into my room all night. I would never stay there again.
Genuine Hotels.com guest review
1 night trip Nov 12, 2015
Kristen
CA
4.0 / 5Excellent
"Nice, quiet location."
Room was very clean. Washroom was very small, shower took 95% of it. Was there for a wedding and reception. Staff were polite and helpful but seemed overwhelmed behind the bar based on the volume of people. I'm sure on a regular day they do fine.
Genuine Hotels.com guest review
1 night trip with friends Nov 7, 2015
A Traveler
CA
3.0 / 5Good
"Average but not remarkable"
Looks like this Ramada was an independent motel that was recently acquired. The room had been freshly renovated, but there were some rough edges that were pretty obvious. There was a less than steady piece of floor in the main space that felt like rotted subfloor. New tile in the bathroom in a couple of places was loose. One of the bedside tables was unlevel and rickety. The staff were great and did a fine job. This hotel probably wouldn't be on my normal list, but it was okay for one night.
Genuine Hotels.com guest review
1 night romance trip Nov 5, 2015
Chris
CA
4.0 / 5Excellent
"Nice hotel with view of the canal."
The room was clean and comfortable. Nicely renovated.
Genuine Expedia guest review
Other trip Nov 2, 2015
TriniChicc
CA
3.0 / 5Good
"Very noisy room!"
We were in room facing the road, and we could heard the vehicule on the road all night.
Genuine Expedia guest review
Other trip Oct 23, 2015
A Traveler
CA
4.0 / 5Excellent
"Road noise."
Doors have very poor sound proofing. Too much road noise.
Genuine Expedia guest review
Other trip Oct 22, 2015
A Traveler
CA
4.0 / 5Excellent
"Not bad at all"
Nice hotel 3 or 4, 3 story buildings that back onto the Rideau river. Rooms have been renovated so they are clean and modern. Just in for the night and out in the morning - continental breakfast was OK. Staff were friendly and polite. Ground floor room had a view of the river from the back deck - nice.
Genuine Expedia guest review
Other trip Oct 8, 2015
Greg
CA
3.0 / 5Good
"Disappointing stay"
Disappointing, not a hotel... this is not much more than a road side motel. Even the heat/AC unit is a motel type under the window. 1.5" by the height of the bath tub of tile missing at the edge against the door... Mini fridge and coffee maker plugged onto an outlet that had no power... Had to move the cabinet 2' to plug on another outlet. Bedside lamp did not work... Beds were very comfortable and the linen of good quality. EXELENT sauna, worked very well, the exercise room average for the type of motel. Did not try the Jacuzzi but looked OK. Continental Breakfast... PASS... Coffee, better have the one in the room... At breakfast it was the worse I had since the days of bad McDonalds coffee.
Genuine Hotels.com guest review
1 night family trip Oct 2, 2015
Jorge
CA
4.0 / 5Excellent
"Clean"
The hotel was clean which is probably the most important factor for me. Due to the nature of my stay I spent a good chunk of my time in the room. The TV and cable TV selection was quite limited. There was no DVD player so I would reccomend bringing some entertainment with you. The staff was courteous and polite.
Genuine Expedia guest review
Other trip Sep 30, 2015
RKR
CA
4.0 / 5Excellent
"Nice"
quiet and comfortable, almost out of town so easy departure in the morning
Genuine Hotels.com guest review
1 night business trip Sep 26, 2015
Robert
CA
3.0 / 5Good
"Breakfast Confusion"
Stayed with my daughter and 2 grandchildren (both under the age of 2). We were told the night before that the continental breakfast would be in a downstairs room. After carrying 2 children and settling them in downstairs, we were told that the continental breakfast would be upstairs. Also, it would have been helpful if staff had let us know that we could also choose to upgrade our breakfast to a menu selection. The options on the menu were very fairly priced and very well done.
Genuine Expedia guest review
Other trip Sep 29, 2015
A Traveler
CA
2.0 / 5Fair
"OK hotel close to the airport"
This is an ok hotel but it can be best described as being very disappointed considering it claims to be a Ramada. During our visit we found the staff to be unpleasant and not welcoming at all - to the point we would certainly not recommend this hotel and would reconsidering selecting a Ramada in the future. The female attendant on the reception desk was particularly unwelcoming - no social skills. While the hotel does provide a continental breakfast we found it very confusing where it actually was located each morning. During our visit it was upstairs, then the next morning downstairs. It is almost as if they do not want you for breakfast. This is not good enough and the staff seem to move this about to save themselves a trip downstairs to set breakfast up for those opting for continental breakfast. On our second morning they even ran out of orange juice at breakfast time - can you believe a hotel of this size running out of OJ>? I would also note that we travelled with a companion who is registered disabled and we were given an upstairs room. It should be noted this hotel has no lifts going to its upstairs. While two of us were fine with walking up and down the stairs to access our room, our registered disabled companion found it very difficult. We had informed the hotel but we were told ground floor rooms were not available - again not very helpful. Overall, I would not be back to this hotel and I would question whether I would ever stay at a Ramada again.
Genuine Expedia guest review
Other trip Sep 24, 2015
GH
GB
2.0 / 5Fair
"poor experience"
poor setting for a motel in the capital city of Canada. No transportation to the motel. Only way is by taxi. The staffs unhelpful, please do not advertise it as hotel, but it is a motel. Should not charge the rate for hotel and there is no airport shuttle bus as it is advertised.
Genuine Expedia guest review
Other trip Sep 19, 2015
joe
CA
4.0 / 5Excellent
Overall, a pleasant experience. This was our second stay at this property. We would not hesitate to return. We would have liked to see more of a selection at the continental breakfast.
Genuine Hotels.com guest review
2 night family trip Sep 6, 2015
A Traveler
CA
3.0 / 5Good
"Dissapointing"
Bathroom was made for a midget, staff was pleasant but needs more training regarding to customer service. Dining room was good, decent selection and good staff. Breakfast buffet left a lot to be desired (limited fresh fruit: apples & 1 orange)
Genuine Expedia guest review
Other trip Sep 13, 2015
andrew
CA
3.0 / 5Good
The vending machines were empty and the lobby didn't have any snacks or drinks for sale. The continental breakfast was subpar. A couple oranges and apples and some muffins. No tea or coffee when we arrived at 9:15
Genuine Hotels.com guest review
1 night family trip Sep 6, 2015
A Traveler
CA
4.0 / 5Excellent
"A pleasant surprise, lovely location"
Beautiful spot outside the bustle of the city. The room was nice and pleasantly decorated. Washroom was a little small, but not terribly inconvenient. Would stay here again.
Genuine Expedia guest review
Other trip Sep 7, 2015
Keith
CA
4.0 / 5Excellent
"good stay."
we had a river view room, very nice, and comfy. The service at the front desk was top notch. The breakfast was basic but an upgrade of $7 was offered at check in. The patio area outside our patio door was in need of a good clean and there was only one chair. If you're getting a river view room, make you get on the upper floors (2 - 4) for a better view. Souls stay again.
Genuine Hotels.com guest review
2 night romance trip Sep 1, 2015
David
CA
2.0 / 5Fair
"what ever you pay you will get"
Beds very uncomfortable and small room but pool was great
Genuine Hotels.com guest review
2 night family trip Aug 31, 2015
Ramin
CA
3.0 / 5Good
"Ok rooms"
Bed were not what we booked. Pillows horrible. Room was old and out dated.
Genuine Hotels.com guest review
1 night family trip Sep 1, 2015
Matthew
CA
5.0 / 5Outstanding
"Great hotel right on the river!"
Had an amazing stay at the Ramada while in town for work. Managed to find some time to go for a paddle on the Rideau in the kayaks you can rent from the hotel. Rooms were modern and well appointed.
Genuine Expedia guest review
Other trip Sep 3, 2015
Sean
CA
4.0 / 5Excellent
"Move in day"
This is our 5th time staying here. It's convient and quiet. Breakfast is included and u don't have to pay to park.
Genuine Hotels.com guest review
1 night family trip Aug 29, 2015
Patti
CA
4.0 / 5Excellent
"Nicely renovated hotel"
Check in and out was smooth and the room was nice and clean.
Genuine Expedia guest review
Other trip Aug 27, 2015
Nicole
CA
3.0 / 5Good
"Clean and comfortable"
Nice, clean and comfortable place to stay. Easy access to down-town. Found service at the Grill a little slow, but we were also there at an of time.
Genuine Hotels.com guest review
2 night romance trip Aug 17, 2015
Laila
CA
4.0 / 5Excellent
"Value."
I found the food and staff at the hotel were excellent. Especially liked "Bea" in the dining room. Front line staff very courteous and helpful.
Genuine Expedia guest review
Other trip Aug 24, 2015
A Traveler
CA
3.0 / 5Good
"Average comfort at a good price"
Lovely location by the Rideau River but on a busy, noisy road. Wish we knew about the canoes at start of our 2-night stay! Continental breakfast was nice but one staff only who was quite overworked. Service could use a ramp up e.g. no replacement of tea/coffee in room at clean up. No restaurant, but located next to Tim Hortons. Comfy beds!
Genuine Hotels.com guest review
2 night family trip Aug 16, 2015
Saija
CA
2.0 / 5Fair
"Not a HOTEL more of a CHEAP MOTEL!!!"
The bathroom was awful, the door did not close, no bottled water and continental breakfast as promised was a huge DISSAPOINMENT! NO elevator but stairs only and one has to carry luggage with no help offered by staff. Window air condition was loud and noisy! We had to BUY our BREAKFAST at Tim Horton's and when we came back to the hotel (MOTEL) we where asked repeatedly by the cleaning person if we are ready to check out by 9AM. CHECK OUT TIME IS 11 AM!!!
Genuine Expedia guest review
Other trip Aug 19, 2015
Wolverine
CA
3.0 / 5Good
The room was clean and comfortable. The food good and the staff pleasant. My infant grandson was with us and we had asked for a crib and received a play pen. That description should be on the website and again told when you check in. Knowing that we had an infant with us they still gave us a room on the second floor. I didn't think I would have to request a ground floor room as I thought that was an obvious selection. My mistake for assuming. As there are no elevators we had to lug everything up and down the stairs. I found that very difficult. I don't think this would be a good choice when traveling with young children.
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
A Traveler
CA
3.0 / 5Good
The room was booked as an upgraded room and paid extra for this. The rooms were on the small side, and the upgraded room that I paid for was the same size, so I was told by the front desk. The breakfast did not start until 7am and we were starting work at 7am. Most other hotels the breakfast area starts at 6am. The out door pool was awesome.
Genuine Hotels.com guest review
5 night business trip Aug 3, 2015
Jim
CA
4.0 / 5Excellent
After flushing the toilet the water keep running. I had to fix the toilet as the personnel was not able to. Other than that comfortable stay
Genuine Hotels.com guest review
2 night business trip Aug 5, 2015
Filip
CA
4.0 / 5Excellent
"New clean rooms. Lots of restaurants near by"
Small but quaint. Rooms were beautiful. Staff were very friendly and accommodating. Rideau canal at our door. Relaxing. Very warm outdoor pool. Lovely. No complaints. Just a nice clean basic hotel. No glitz or glamour but beds were comfortable. Clean rooms and nice pool.
Genuine Expedia guest review
Other trip Aug 10, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great Hotel"
our stay was awesome. Our car broke down and the staff were awesome about it. They were extremely helpful. We were able to have a bit later of a checkout. My girls and I had a great time spending time at the pool. We have no complaints and without a dought will stay there again for our family trip.
Genuine Hotels.com guest review
2 night family trip Jul 26, 2015
Stephen
CA
5.0 / 5Outstanding
"Beautiful hotel right on the Rideau River."
The hotel is right on the river with a sitting area that has a campfire and stairs down to a dock over the water to sit in a chair and relax. Huge swimming pool and great restaurant and lounge. So peaceful. I loved it all
Genuine Expedia guest review
Other trip Aug 1, 2015
Jacquie
CA
4.0 / 5Excellent
Good location, quiet, newly renovated, excellent rooms.
Genuine Expedia guest review
Other trip Jul 29, 2015
Robert
CA
3.0 / 5Good
"Great sleep but won't go back."
Patio door was dirty. Screen on door so dirty that screen was plugged. Complimentary breakfast was terrible. Coffee was empty, children running around unsupervised, most food was gone, staff didn't seem to care and bordered on rude.
Genuine Hotels.com guest review
2 night trip with friends Jul 24, 2015
James S.
CA
4.0 / 5Excellent
"Excellent except..........."
Everything was great about our stay. Its a beautiful surrounding, great staff, clean rooms, adequate breakfast, but the toilet paper is horrible. Its like one ply sand paper.
Genuine Expedia guest review
Other trip Jul 27, 2015
A Traveler
CA
5.0 / 5Outstanding
Excellent hotel. The modern decor of the Executive Room made the stay very comfortable. Great location, as it is situated right on the Rideau River.
Genuine Hotels.com guest review
4 night business trip Jul 20, 2015
Qadeer
CA
3.0 / 5Good
Fine hotel. Only few issues. Check in employee was very rude. I also put up the do not disturb sign on my door and yet the cleaners entered the room numerous times while I was still in the room.
Genuine Expedia guest review
Other trip Jul 22, 2015
A Traveler
CA
4.0 / 5Excellent
"Ramada on the Rideau is a delight!"
Ramada on the Rideau is a beautiful little motel just outside of suburban toronto and just 5 minutes from the airport. It sits right on the bank of the Rideau River and even has a nice little dock that you can canoe from and has a great little pool as well. It is a pleasant little oasis. The staff was always pleasant and the rooms were clean. The cable for the TV broke down on our third day and was down when we left the next day as well, which was a bit annoying. I complained about this and the manager found a way of making up for this disappointment.
Genuine Hotels.com guest review
Response by Ramada Ottawa On The Rideau
Dear Kevin, Firstly, again let me apologize for the TV cable issue. Rogers Cable did have an outage in the area for a few days so we appreciate your patience and understanding. We are happy to hear that the other aspects of your stay still out weighed the TV issue and that you were able to enjoy your stay. The TV is back up and working for the next time you come visit. thanks again for your kind words.
2 night family trip Jul 2, 2015
Kevin
CA
4.0 / 5Excellent
"Great for kids"
Pool was really nice and warm and the breakfast was great. Kids had plenty to do outside. The park is a little old. Overall great family stay.
Genuine Expedia guest review
Response by Ramada Ottawa On The Rideau
Hi Karla, Thank you for your wonderful comments and we are so glad to hear you enjoyed your stay at the Ramada Ottawa. Our outdoor heated pool and play structure are definitely a very popular amenity especially with the good weather we have been having this year. Next visit if you have time you should try renting one of our canoes to take on the river. Thanks again and we look forward to welcoming you back soon!
Other trip Jul 4, 2015
Karla
CA
4.0 / 5Excellent
"Nice room with a balcony on the river!"
The owner was very nice and accomodating. The room was clean. The bed mattress was quite hard though, not what I expected.
Genuine Expedia guest review
Response by Ramada Ottawa On The Rideau
Thanks Andrea for writing about your stay with us. The pillow top mattresses are still fairly new since we have just renovated the rooms and that was one of the new piece's of furniture we replaced. I do apologize for the firmness of them. I am sure they will soften up as time goes on and will more comfortable during your next visit. We also do take pride in the cleanliness of our rooms so I am glad that we met yours and our own expectations.
Other trip Jul 4, 2015
Andrea
CA
4.0 / 5Excellent
"Nice, clean and calm Hotel"
Hotel Room and facilities were clean, good and comfort.... The staffs were not very friendly and even after reminding them three times that breakfast items needs to be refilled no one came to help for more than an hour and we had to go and eat at the Tim Horton's right next to the Hotel.
Genuine Expedia guest review
Response by Ramada Ottawa On The Rideau
Thank you for your comments. We are glad you enjoyed the room and your stay. We are actively looking into a solution for the breakfast services. We hope you will return to the property the next time you're in Ottawa and be able to witness the changes we've made to the breakfast service.
Other trip Jul 3, 2015
Bharad
CA
3.0 / 5Good
"Nice hotel in quiet setting"
Loved the scenery, next to Rideau river. Whereas the hotel has done some renovations, cannot wait until all is complete. Staff were great!
Genuine Expedia guest review
Response by Ramada Ottawa On The Rideau
Thank you for your kind words about your time at the Ramada Ottawa. We're glad we were able to provide you with a great product and service. See you again soon!
Other trip Jun 27, 2015
A Traveler
CA
4.0 / 5Excellent
"great stay"
I was a great stay the staff was very helpful
Genuine Hotels.com guest review
Response by Ramada Ottawa On The Rideau
Hi Pamela, Thank you for your short and very sweet review. That is the best kind of compliment we can receive. We Look forward to seeing you again soon.
1 night family trip Jun 9, 2015
Pamela
CA
3.0 / 5Good
"small but adequate"
Spent one night. no problems..nice breakfast.the hotel rooms are small,bathroom very small.
Genuine Hotels.com guest review
1 night family trip Jun 8, 2015
Harold
CA
5.0 / 5Outstanding
Everything was great, one of the receptionist was a bit rude. But the hotel was great.
Genuine Hotels.com guest review
2 night family trip Jun 6, 2015
karla may
CA
4.0 / 5Excellent
"June 15"
Nice place. Great location with excellent view. Folks at the front desk were nice but a little confusing with their instructions of things. Would go back for sure!
Genuine Hotels.com guest review
1 night trip Jun 4, 2015
A Traveler
CA
4.0 / 5Excellent
"Pleasant Stay"
Pleasant stay. Nothing to write home about but nothing negative to say either.
Genuine Hotels.com guest review
1 night business trip Mar 26, 2015
Avi
CA
4.0 / 5Excellent
"Surprising Experience"
Hotel is clean. Able to walk down to river. Has fire pit for night activity. Food very good. Good value for money. Modern rooms compared to outside look. But owners are putting lots of effort in different to improve. Would stay again.
Genuine Expedia guest review
Other trip Jun 3, 2015
Chris
CA
4.0 / 5Excellent
"Nice motel"
Although it may not look like much from the outside, the rooms are nice and they are clean. The two buildings farthest from the street border the river and have small balconies overlooking the river. The grounds are pleasant.
Genuine Hotels.com guest review
3 night business trip May 26, 2015
Leonard
CA
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