All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Paseo del Prado, 48, Madrid, Madrid, 28014, Spain, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 340 reviews)

  • Location
    Great location
  • Food
    Delicious food
  • Room
    Room is all right
  • Value for money
    Poor value for money
  • Comfort
    Uncomfortable
  • Wellness Area
    Poor wellness & sports facilities
  • < Previous
  • Page 1 of 7
  • Next >
5.0 / 5Outstanding
"Loved the NH Nacional"
Wonderful clean bright hotel, right next to the ham museum and the train station. Was perfect for a one night stop-over but would make a wonderful home base to visit Madrid for a few days.
Genuine Hotels.com guest review
1 night romance trip Dec 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Upgrade"
Upgraded to a superior room with view over the Botanical Gardens. Quick walk to sites, transportation, neighborhood restaurants. Stylish room design, very clean, very quiet. Didn't even hear corridor traffic. Pleasant and efficient reception and checkout.
Genuine Hotels.com guest review
1 night trip Oct 3, 2015
Peter
US
4.0 / 5Excellent
Clean hotel very near Madrid Central station. Traffic noise most of the night as Madrid seems not to sleep. Rooms are not sound proof to the street noise. Other than that, very nice hotel.
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2015
Gary
US
5.0 / 5Outstanding
Beautiful hotel! Apparently they are updating the facilities and my room was one of the new ones. Modern, sleek, and very comfortable. I can't wait to stay here again!
Genuine Hotels.com guest review
2 night business trip Jun 20, 2015
Cynthia
US
4.0 / 5Excellent
"Conveniently located and comfortable"
The hotel is very conveniently located, being across the street from the train station. Also the hop-on-hop-off scenic bus stops right in front of the hotel. It is also within walking distance from the main part of town, museums, and park. The rooms were small, but comfortable. Wi Fi was free. I didn't pay for the breakfast up front which was very expensive, so I went to a nearby restaurant for breakfast. There are plenty to choose from in the area, including a McDonalds which is right next door.
Genuine Hotels.com guest review
2 night trip May 22, 2015
Gary
US
5.0 / 5Outstanding
"Perfect location."
Hotel is just across the street from the train station and a minute walk to the Reina Sophia Museum and a 5 minute walk to the Prado. Perfect location, only bad thing is that it's on a busy street so it might be busy at night and keep you up a little, but not overwhelmingly noisy, not a party street. Be careful if you book this hotel and it says "free breakfast." We did that and then they tried to charge us for breakfast saying it wasn't included. Luckily I had my print out of the expedia page that said it, otherwise it would have been about $20 a person. Overall a good place to stay in Madrid. Stayed in a couple of NH nacional hotels and they were really nice.
Genuine Expedia guest review
Other trip Jun 23, 2015
cglenno
US
3.0 / 5Good
"A/C really doesn't work."
Our biggest issue was that the a/c doesn't work. They can say whatever they want, but to have the a/c only be able to lower the temperature to 3 degrees below what is outside - that is what the front desk explained to us in Spanish, we're Spanish speaking so no misunderstanding, makes it so that we simply cannot use this hotel in the summer. Imagine having to sleep in 35C/95F because it's 38C/100F outside, which it often is in Madrid during the summer. During our two-night stay, the temperature in our room (we travel with our own thermometer because of our work) was about 28C/82F at night. Not quite what we would call comfortable. Only other thing to complain about was the size of the room. There really wasn't a place to put a suitcase in this particular room. We have stayed there many times before (winter, no a/c needed) and we've had larger rooms. This time, room 724 is very small, we ended up putting one of the suitcase on a chair and the other one on a luggage rack that we put in front of the entrance door, and just dealt with it. But, try to get a larger room than the line 24 if you go there. Other than that, the hotel is great, really. But the a/c issue is a big one in the summer time so we will not be using this hotel during the warm months. During winter, yes we will probably return unless any of the hotels around there have better a/c. We're going back in July and will try a different hotel in the area. If that is better, then that will be our "Madrid Hotel".
Genuine Expedia guest review
Other trip Jun 4, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
Enjoyable stay
Genuine Hotels.com guest review
3 night romance trip May 21, 2015
A Traveler
US
5.0 / 5Outstanding
Great location, convenient for Prado and Reine Sofia. Other major attractions also easily reached within walking distance. Atocha station within 3 mins walk. Dealt with Macarena at reception who was very friendly, efficient and helpful, well done Macarena. Upgraded to a suite which was well worth the extra money. Breakfast one of the best ever in Spain and certainly on this visit which encompassed staying in 14 hotels whilst travelling and walking the Camino.
Genuine Venere guest review
Other trip May 29, 2015
A Traveler
US
1.0 / 5Poor
Hotel under construction. Lots of construction noise above our room
Genuine Expedia guest review
Other trip May 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel...NH is Impressive"
This hotel met all our rapid-travel needs: Nice, fair cost and very close to the Atocha Train Station and within walking distance to the major Madrid Attractions. We especially liked the dining and nightlife nearby. The room was nice and the hotel staff very accommodating in regard to our added stay via hotel.com. Extending a stay without changing ones room is a real plus.
Genuine Hotels.com guest review
1 night romance trip Apr 19, 2015
Robert
US
5.0 / 5Outstanding
"Nice hotel"
交通便利,早餐也很不错,房间干净,wifi速度也还可以
Genuine Hotels.com guest review
3 night trip with friends Apr 17, 2015
Lei
US
4.0 / 5Excellent
"Great location for train & airport transportation"
The hotel was in a great location for arriving by train. IT was an easy 5 minute walk. The Antocha train station also offers a shuttle that goes to the airport - saves money on a cab ride!
Genuine Hotels.com guest review
2 night romance trip Apr 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Last stop in Spain"
Beautiful hotel. excellent room and bathtub. courteous staff. O on noisy street with many sirens. Had to close the metal window shade. breakfast extremely expensive for Spain or about anywhere else so I ate out of the hotel. Overall still a very positive experience after long travel.
Genuine Hotels.com guest review
1 night family trip Apr 24, 2015
Mark
US
5.0 / 5Outstanding
"Excellent location and room."
The hotel is located in an excellent area of Madrid. Would definitely stay at this hotel again.
Genuine Expedia guest review
Other trip Apr 27, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to Atocha train station"
Needed a hotel close to Atocha train station and the bus station Madrid Sur for only one night. It has the added convenience of being close to major museums.
Genuine Expedia guest review
Other trip Feb 28, 2015
Nestor
US
4.0 / 5Excellent
"Vacation"
Is was quite good for a marriage couple but it was a little uncomfortable that it had a transparent door for the bathroom and little space between beds. Overall ibliked the fact that the room was separated from the bathroom. Good job NH
Genuine Expedia guest review
Other trip Feb 18, 2015
Jenny
US
4.0 / 5Excellent
"Great location to Atocha, Sofia, Prado, etc"
Great location if you're like me and like to be close to museums to get there early after an eay walk. Also right next to Atocha which is great. There are a number of little restaurants and cafes nearby, too. The superior room with view was nice but I felt like I should've gotten a little more for my money. Room was a bit small and the view of the park/street was okay but would have likely been much better in the fall or spring (the window also has a great option to close window shield to reduce street noise). Bed was very firm but still okay. Elevators are cramped so be ready for that. Otherwise, great staff and clean rooms - I enjoyed my stay at this hotel and if location is a priority it's great.
Genuine Expedia guest review
Other trip Feb 10, 2015
dan
US
4.0 / 5Excellent
"2015 New Year's Day / Madridx"
Excellent location - Friendly staff - Room with terrace facing El Paseo de Prado with a lovely view - Kapital club around the corner - El Brillante restaurant also an excellent choice for bocadillo de calamares & also a fabulous chocolate! Overall, location could not be better & looking forward to our next visit! Madrid is a gastronomic experience! Must visit Calle Cava Baja to experience Casa Lucio restaurant! El Botin restaurant is for the succulent suckling pig!
Genuine Expedia guest review
Other trip Jan 7, 2015
Ed & Millie
US
5.0 / 5Outstanding
"Bright and Convenient Near the Prado"
This hotel is in a great convenient location, across from the Atocha train station, a block from the Museo Reina Sophia, and very near the Prado, Thyssen-Bornemisza museums. The metro station is a block away and that connects you with everything else to do in Madrid in minutes. My rate was really reasonable, and even better because I was staying a few days. This is a well run (Swiss) business hotel, so you know you'll get what you expect; and both the room and bathroom were spotless. The staff are professional and friendly ... always welcoming and responsive to the opportunity to assist when asked. My room was on the 7th floor with a large balcony overlooking the beautiful Paseo de Prado and Botanical Gardens ... amazing! There's a great breakfast buffet which has a nice variety of freshly prepared items, everything you'd expect (including cold milk for tea drinkers) ... and even eggs made to order! This isn't a quaint facility with loads of charm, but pretty and a very nice experience never-the-less if that's your kind of thing. Personally, I found it an oasis that gave me fresh energy every day to go explore and have great adventures in Madrid. A super base to take in all the city (and surrounding sites) have to offer.
Genuine Expedia guest review
Other trip Dec 1, 2014
pilgrim
US
5.0 / 5Outstanding
"Nice hotel very close to the Prado Museum"
The room was nice and modern as was the bathroom. Got two singles instead of a double bed. The hotel is very close to the Prado Museum and the Parque del Retiro (right across the street) and the Atocha train station which serves the high speed trains. There are a lot of other nearby attractions all within walking distance so it is quite centrally located
Genuine Expedia guest review
Other trip Nov 21, 2014
A Traveler
US
5.0 / 5Outstanding
"overnight in madrid"
great location
Genuine Hotels.com guest review
1 night trip Nov 13, 2014
janet
US
5.0 / 5Outstanding
"Great location for visiting Madrid"
We try to stay here whenever we're in Madrid. It's very close to the Atocha RENFE station, and convenient to public transport. An easy walk to Prado, Reina Sofia and Thyssen-Bornemitza museums. Place is lovely rooms are large and airy.
Genuine Hotels.com guest review
2 night romance trip Oct 29, 2014
Martha A
US
4.0 / 5Excellent
"Excellent Location"
Excellent location, very close to the Prado and Reina Sophia museums, and pickup spots for the Hop on Hop Off bus. Close walk to the train station also. McDonalds right next door which we appreciated for breakfast! Front desk was often busy, and one of the check-in clerks did not speak English very well.
Genuine Hotels.com guest review
2 night romance trip Oct 5, 2014
Laura
US
4.0 / 5Excellent
"Great location."
Great location close to and easy walk to all the sites that you would want to visit. Check in and out was easy and professional. Friendly and knowledgeable staff. Liike most European hotels breakfast is overpriced and not worth it.
Genuine Expedia guest review
Other trip Oct 15, 2014
Lino
US
5.0 / 5Outstanding
"Madrid for the Prada"
Perfect pick for a short stay in Madrid to visit the Prada!!!!! Lots of places eat and drink within a very short walking distance. Hotel staff was fast and polite. Will stay there again.
Genuine Hotels.com guest review
3 night romance trip Oct 2, 2014
Lawrence E
US
3.0 / 5Good
"Is that the hotel in the picture????"
The hotel was very satisfactory for our needs during our stay in Madrid. My only complaint is the disingenuous picture of the hotel on their website and hotels.com. That is NOT the hotel we stayed in. There is an nondescript entrance off the Passeo Prado and difinitely no columns. The picture is a misleading fraud. Again, a very ok hotel, but do not think you"ll be staying in the Royal Palace.
Genuine Hotels.com guest review
2 night trip Oct 6, 2014
william
US
3.0 / 5Good
"Why slippery floor??????????????"
I don't remember ever staying in a hotel that DOES NOT have carpet. THE FLOOR IS VERY SLIPPERY. I had to be very careful to avoid falling.
Genuine Hotels.com guest review
5 night trip with friends Sep 13, 2014
JT
US
3.0 / 5Good
"Nice location."
The location is really good for tourists (most of the hot spots are at walking distance and, in fact, the hop-on / hop-off bus stops exactly in front of the hotel). Just be sure that the kind of bed / room you asked is the one that will be assigned to you.
Genuine Expedia guest review
Other trip Sep 22, 2014
Jose Armando
US
4.0 / 5Excellent
"Clean and Good Location"
This hotel is a good deal. It is conveniently located by the Prado and the park, with plenty of tapas bars and cafés nearby. It's also close to the train station and the metro, which is a great way to access the city. The room was clean and multi-lingual staff were professional and helpful. The breakfast is amazing, but pricey.
Genuine Hotels.com guest review
1 night trip with friends Sep 5, 2014
A Traveler
US
5.0 / 5Outstanding
We only got to stay one night, but the staff was very friendly and helpful. The lobby was very nice as well as the room.
Genuine Expedia guest review
Other trip Sep 1, 2014
Olga
US
3.0 / 5Good
"Nice, great location."
In the center of the turistic zone, great restaurant, delicious breakfast, nice lobby. But the rooms aré too small and old.
Genuine Expedia guest review
Other trip Aug 30, 2014
Blanca
US
5.0 / 5Outstanding
"My stay at NH Nacional"
This hotel was very good. It has a great central location in Madrid. Right next door to the Atocha Station also. All the museums and sites are walkable from the hotel. Great place to people watch also. It's pretty busy in the area. The hotel staff and the breakfast were muy bueno also. The internet service was good also.
Genuine Hotels.com guest review
2 night trip Aug 24, 2014
Ray Ellis
US
5.0 / 5Outstanding
"Good location."
It was very convenient to go to musium. The room was very clean and conferterble.
Genuine Expedia guest review
Other trip Aug 10, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to Santa Justa train station"
Good standard business hotel in great location. Very good value. Not much in the way of concierge help or advice. Definitely a good location for arrival or departure by the train and a close walk to Prada and other attractions.
Genuine Expedia guest review
Other trip Jul 4, 2014
zed
US
4.0 / 5Excellent
"Nice hotel in an excellent location"
We arrived in Madrid by train. This hotel was a short walk from the train station. It is close to art museums and a beautiful park. There are places to eat nearby. The staff was very helpful. Our only complaint is that the beds in Spanish hotels are very hard. They also are not generous with pillows. The room was well-designed, especially the bathroom area.
Genuine Expedia guest review
Other trip Jun 23, 2014
adventurer
US
5.0 / 5Outstanding
"Great Hotel"
The NH Nacional is a great, clean hotel in a convenient location. Our room was clean and service was excellent.
Genuine Expedia guest review
Other trip Jun 21, 2014
A Traveler
US
3.0 / 5Good
"NH Nacional is very close to the train station but"
a few points you should ponder. Nothing too big but I stayed there in late May during some warm weather and they do not put the Air Conditioning on until the "hot" season. So if you do not want to be warm in your room, perhaps book one with a window to the outside, not an internal room. Also, they put out a nice breakfast buffet but again some advice, if you like to have eggs for breakfast, they do not put them in the buffet. You have to request them cooked the way you want and specify where you are seated. You may have to remind them as well.
Genuine Hotels.com guest review
1 night family trip May 28, 2014
Bruce
US
5.0 / 5Outstanding
"Excellent value for excellent hotel."
Also well located to museum, dining and other tourist sites. Also within walking distance of train station.
Genuine Expedia guest review
Other trip May 31, 2014
Paul
US
5.0 / 5Outstanding
"nice hotel near the Atocha train station"
We had a meeting in Madrid, and we picked this hotel because it was adjacent to the train station and a block from the meeting. The room was a reasonable size and had a large desk, and it was quiet. The only problem was that it was a little dark, and the hotel didn't have a spare floor lamp. My wife accidentally left a piece of jewelry. When we were on the train, she couldn't find it, so we tried calling the hotel, and the manager had found it in the lobby and kept it safely until we had a courier get it the next day.
Genuine Expedia guest review
Other trip May 26, 2014
William
US
5.0 / 5Outstanding
Enjoyed the hotel, in a very convenient location.
Genuine Hotels.com guest review
1 night trip May 16, 2014
A Traveler
US
4.0 / 5Excellent
Pros: great location a few steps from the train station and a bus stop. Hotel staff was very accommodating to requests we had. Room was clean and neat. Very good deal for the price. Cons: I'm not sure if it's a normal thing with hotels in Spain (my hotel in Barcelona had the same thing) but the shower "door" was just a half piece of glass so every time we showered, we left a puddle outside on the floor. The air conditioning is not very strong at all, so after coming back from walking and being in the sun all day, it took a long time to cool off.
Genuine Hotels.com guest review
4 night family trip May 10, 2014
A Traveler
US
2.0 / 5Fair
Towels had holes. Room was extremely small. Traffic noise from street was loud.
Genuine Hotels.com guest review
1 night business trip May 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to the Prado"
I was in Madrid to go to the Prado and the hotel is only a five minute walk from the museum. There are a number of good restaurants in the area, and the staff is very helpful, especially in getting the problematic wifi service to work.
Genuine Expedia guest review
Other trip May 18, 2014
nick
US
5.0 / 5Outstanding
"Great hotel, awesome location!"
We stayed here our first night in Madrid before traveling to other destinations throughout Spain. The staff was incredibly accommodating, and the facilities were great. The location makes it very easy to get around Madrid, and we'll definitely stay here again.
Genuine Expedia guest review
Other trip May 12, 2014
A Traveler
US
4.0 / 5Excellent
"close to Atocha train station"
it was very nice because it is well located and easy to go any place.
Genuine Hotels.com guest review
3 night romance trip May 2, 2014
A Traveler
US
4.0 / 5Excellent
The only bad thing was that the air conditioner did not work too well
Genuine Hotels.com guest review
2 night trip Apr 19, 2014
Annie
US
4.0 / 5Excellent
"Perfect location, good hotel"
The location of this hotel is excellent, near to all facilities. Hotel room was a good size, clean, the bed comfortable, The room a little bid noise from the busy street in from of the hotel, we recommended to get ones of the back rooms, as we did on the second stay, It was perfect. The train station and buses to airport is in front. Also, right across the street is a huge park with lots of activity. Plenty of places to eat and just take walks...Perfect. The front desk staff was very good they were so helpful and kind during our stay. We were so thankful!, the breakfast was excellent, the staff at the breakfast was good. Overall, a very good hotel, but two weak points: first very SLOW wifi, and second The air-conditioning was bad, doesn’t work well.
Genuine Expedia guest review
Other trip Apr 17, 2014
Leandro
US
4.0 / 5Excellent
"Great location"
The first room we received was too small we asked for a bigger one and they moved us to another, much better. Very clean, great breakfast, excellent location, near the museums and train station.
Genuine Expedia guest review
Other trip Apr 12, 2014
rossana
US
4.0 / 5Excellent
"Good choice near the train station"
Hotels near train stations tend to be pretty grim, but the NH Nacional is a very pleasant place to stay. In addition to easy access to the Atocha station, it is also close to the Parc del Retiro, the Reina Sophia museum, and the Prado. Our hotel room was quite pleasant and comfortable and larger than most downtown hotel rooms. The street noise was well controlled by a heavy screen that could be lowered over the window. The staff was helpful and pleasant and the price was reasonable.
Genuine Hotels.com guest review
4 night trip Mar 21, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 7
  • Next >