Hyatt Place Oklahoma City Airport - Oklahoma City

We had a brief stay in OKC and chose the Hyatt Place for a second time. The room was nice and clean, the bed was comfortable, and the hotel staff was as kind and courteous as always. However, we were not informed at check-in that the hotel was booked primarily by a group of children's soccer teams. The kids were uncontrolled, running up and down hallways, […] screaming at the top of their lungs and banging on walls and random doors throughout the night and early morning. The staff at Hyatt Place had little control over the shenanigans of these groups and basically told us they couldn't do anything about it. We were unable to get a quality rest for an extremely busy day. Had we been told at check-in that they were almost fully booked by these groups, we would have requested a refund and stayed at another hotel. The staff could have gone to greater lengths to ensure those of us not with the soccer groups had a restful stay. Read more

Genuine Hotels.com guest review

The hotel room was normal as far as looks and cleanliness. However, on their website they state specifically that they have DVD players in the rooms, they have NO DVD players in the entire hotel. Also, I am fairly certain the bed was a queen, not a king as advertised. I have a king bed at home and it wasn't even near the same size. This is a bit petty, […] but the toiletrees were bare minimal; they had the standard tiny bottle of shampoo and conditioner and that's it. Read more

Genuine Hotels.com guest review

Clean, nice rooms and very friendly staff

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We have stayed at this location before and we loved it! Which was why when we drove across the country again we elected to stay at the Hyatt Place hotels. However, our last stay on 4/20/2013 wasn't how we remembered. The bed was definitely not the same pillow top mattress as before and felt completely different from last time. The main reason we elect […] to stay at the Hyatt Place is because we know we will get a good nights rest on their beds. Unfortunately at this location on the floor we were on the bed was different from last time and from other Hyatt Place hotels. We later stopped in Nashville, TN and compared the beds and that location did have the same beds we remembered. Read more

Genuine Hotels.com guest review

I've been told as long as I can remember never to stay at a hotel by an airport...and now I know why. The owners should put a fraction of the money that they spent renovating the lobby area on updating the rooms. My room in particular was a wreck, both in being unclean and antique. The front desk staff was nice and helpful, but the condition of this […] hotel was not on par for what customers expect from the Hyatt brand. I would not recommend staying in this establishment unless there are significant renovations/updates, and until the hotel staff finds someone who understands the expectations of cleanliness. Read more

Genuine Hotels.com guest review

Rooms have a wonderful l-shaped couch and huge leather ottoman in sitting area partially divided from sleeping area. What I loved was a clean packaged throw for using while you are lounging!! Spotlessly clean room. Well lit. Nice desk area and also wet bar area. Hyatt Place rooms always look the same to me and it is a winning combination! 24/7 food […] service was excellent. Good breakfast buffet Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The room was amazing! We were there for a OBN trial we had clean rooms, comfortable beds and hotel location was amazing. Restruants within walking distance. Again could have not stayed at a better hotel!!

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I enjoyed my stay and the room was very relaxing and home like atmosphere.

Genuine Hotels.com guest review

my family and i took a family road trip from California to Tennessee. We liked this hotel so much that we re-booked the same hotel on our way back.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

If you're looking for a good hotel to stay in, and roomy to boot, look no further. A buddy and I drove to Oklahoma City to watch the Thunder play the Bulls, and we were looking for a place that was roomy with 2 queen beds and a flat screen tv…we found it! The room and beds were comfy, the shower was great (it had a high pressure shower head), and the […] separate area for chillaxing was an added bonus. The only cons I have are these: 1. The hotel had a "just enough" feel concerning the cleanliness; it was cleaned just enough and didn't leave a comfortably clean vibe. 2. The front desk staff were friendly, but didn't know much about the surrounding restaurants or points of interest. Do your research before hand. 3. The beds they call a "queen" is not actually a "queen-size bed." It's just as long as one, but not as wide. It looked more like a long full-size bed. Even though I'd prefer to sleep in an actual queen, I didn't have a problem sleeping. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Spacious room, clean, nice staff.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I had a very nice stay. The staff was very professional. Room was very clean and comfortable.

Genuine Expedia guest review

My boyfriend and I were planning a romantic getaway for our anniversary and we made a great choice to stay here. The room was beautiful and clean. I loved the separate sitting/dining area and the flat screen tv could be watched from both the bed and the couch. Everything was comfortable: the bed, towels, carpet, sofa. I hated that we only stayed one […] night. Service was great. Breakfast was DELICIOUS!! I forgot the older lady's name that helps oversee the food and its preparation but she was so friendly and helpful to everyone. I'd come back just for the breakfast! They also have a bar in the lobby where you can get sit down meals and drinks and Starbucks. I thoroughly enjoyed my stay! Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Fully adequate

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel was clean and did the job for a quick stay before an early flight out of Will Rogers, but was not able to get a good night's sleep due to the heater, which either blew out hot/steamy or freezing cold air - no in between - and uncomfortable bedding.

Genuine Hotels.com guest review

We stayed there 2 nights while visiting family over Chrsitmas. It was clean, quiet, conviently located and a large room for our family of 6. The person (who I assume was the mananger) was there on Christmas day from early in the morning where we enjoyed a great breakfast with fresh fruit and creamy yogurt--the french toast and belgian waffles defintely […] needed the syrup, but the spread was a plenty that it didn't matter. Until we returned late at night from our visit. When I mentioned it,he said, " I wanted to give most of my staff the day off, so I'm here." That care for his staff showed me why the staff who was there gave it their all. When we returned to our room, it was clean and refreshed, We will definitly stay here again when we visit family. Read more

Genuine Hotels.com guest review

Great

Genuine Hotels.com guest review

This hotel was a huge disappointment. I have stayed at many Hyatt Places and never experienced the rude customer service that I encountered at this establishment. The front desk crew has no idea what the word hospitality means. There was only one gentle man who manned the front desk that was friendly. The women who worked their were the worst. They […] never broke a smile, and acted as though everyone who approached them was a huge inconvenience. I had an issue with a toilet running loudly, which in out four day stay was never fixed. The shower in my room and a friends room was very slow to drain, and one of the early morning wake up calls i set was never made. But all of this palled in comparison to the unhelpful, rude behavior of the front desk people. The two shuttle drivers I encountered where the only bright spots in the stay beside the one tall gentleman who worked the mid-morning shift when I checked in on 12/13/12. Every other employee behind the desk was rude, dismissive and hostile. They need a change of staff, because these people should not be working as customer service staff. A lesson in hospitality is certainly way over due! Read more

Genuine Hotels.com guest review

Wonderful stay

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Traveling thru OK city with a small dog. The web site indicated that they allowed pets. We arrived late and checked in. They informed me that there was a non-refundable pet fee. I was tired and did not check the amount. In the morning I learned it was $150.00. This was much more than the room fee. It is an absurd amount. Pet fees usually run from zero […] to $25.00. If they don't want pets they should say so. I will never stay at this hotel again. I feel as though I was ripped off. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very friendly staff and cleanliness. Very comfortable to stay at.

Genuine Expedia guest review

The refrigerator in our room did not work. We attempted to order from the supposed 24/7 Gallery Cafe and were told it would be over an hour before they could process our order.

Genuine Expedia guest review

Well appointed clean comfortable hotel, we checked in after 10:00 PM, the staff was friendly and helpful. The beds were comfortable, bathrooms clean and wifi was included. Enjoyed our stay and will use them next time we are in the area.

Genuine Hotels.com guest review

Air-conditioner/heater was a little on the noisy side which made it difficult to sleep real well. Definately would be on our list to stay again.

Genuine Hotels.com guest review

We love the Hyatt Place chain. Very 'homey' feeling, and it's nice to have a Starbucks in the lobby!

Genuine Hotels.com guest review

Enjoyed our stay here. Will come again.

Genuine Hotels.com guest review

The room was alright as far as size and amenities but the smell was not good. It had a sour smell that I eventually got used to until I would leave and come back. Aside from that the accommodations were fine. I would probably stay again for the right price.

Genuine Hotels.com guest review

We generally stay in the same area when in OKC visiting family. I liked the Hyatt Place because of the separated seating area and sleeping area. Since I travel with a younger child, it is helpful to have that separate ares.

Genuine Hotels.com guest review

I always stay at a Hyatt Place but this one had some the worst night staff ever! The front desk guy put me in a room that was facing the dumpsters when the hotel wasn't even full. He was talking to the guy at the bar and watching football instead of checking me in even though it was late at night and obvious I had been traveling late. He made me stand […] there while he called the GM about my Hyatt points question and didn't even give me an answer. The day staff however was nice. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The staff was great. They accommodated an early check-in easily. The room was spacious, comfortable, clean and well-maintained. The breakfast in the morning was very good. I will definitely be going back.

Genuine Hotels.com guest review

I've never stayed in a hotel that was so unaccommodating. Did not care how it affected me or my stay and the unwillingness to make it right or offer other options. I will NEVER stay here nor another Hyatt again.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I was visiting OKC with my grandkids to see a Disney show and visit the state fair. This hotel made a very good impression from the moment we walked in the door. It was well appointed and the staff very friendly. Our room was very nice, clean and spacious. The complimentary breakfast on Sunday morning was very good and had a nice variety of offerings. […] Overall, I would definitely recommend ths hotel. Read more

Genuine Hotels.com guest review