All hotels in Santa Clara, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2455 El Camino Real, Santa Clara, CA, 95051, United States of America, ‏‎855-239-9222
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.4 / 5Excellent

Score breakdown (from 98 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.0
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5.0 / 5Outstanding
"great service & great price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a wonderful stay. Front desk was Super friendly.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear Yien, We're so overjoyed to see that you find our environment a warm and friendly atmosphere. Thank you so much for your fantastic review as well as for being our valued guest. Nothing feels better than to know that we are making each visit a memorable one. We appreciate your patronage greatly and look forward to welcoming you back. Thank you again for choosing Holiday Inn Express & Suites Santa Clara - Silicon Valley. Best regards, Michelle Nguyen | Front Office Manager
1 night business trip May 16, 2015
Yien
US
5.0 / 5Outstanding
"every thing was very good"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
everything was very good except that the beds are too high
Genuine Hotels.com guest review
6 night family trip Apr 21, 2015
A Traveler
US
4.0 / 5Excellent
"Good hotel for a family!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I stayed with my family, the rooms are good and staffs are friendly. The free breakfast was the best in the hotel!
Genuine Hotels.com guest review
4 night family trip Apr 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel
Genuine Hotels.com guest review
2 night business trip Apr 22, 2015
Mark
US
5.0 / 5Outstanding
"Close to SCU"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Convenient to SCU. Free parking and wifi. Comfortable room with sofa bed in sitting area. Quiet room facing pool.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Thank you so much for your kind comment following your stay with us at Holiday Inn Express & Suites Santa Clara – Silicon Valley. We are glad to hear that we were able to make your stay a pleasant experience with our convenient location and comfortable accommodations. We look forward to welcoming you again very soon in your next visit to Santa Clara. Our best regards from the whole team, Michelle Nguyen | Front Office Manager
Other trip Mar 28, 2015
HIMom
US
4.0 / 5Excellent
"Will stop by again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great pick for crashing for a night. Rooms were great, very comfortable beds. A little slow on the service side in the breakfast room - It is a bit small for the hotel size and while they had a great selection, they were slow restocking and having the food available.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Thank you for choosing Holiday Inn Express & Suites Santa Clara – Silicon Valley for your recent stay. We are pleased that you enjoyed our comfortable room and beds. We do apologize that you found the service for breakfast a little slow, and we appreciate your comments which will be shared with the management. We look forward to welcoming you back in your next visit to Santa Clara. Sincerely, Michelle Nguyen | Front Office Manager
1 night family trip Dec 30, 2014
A Traveler
US
4.0 / 5Excellent
"Holiday Stay at Holiday Inn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very pleased.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Thank you for your comments. We are happy that you feel very pleased staying with us at Holiday Inn Express & Suites Santa Clara – Silicon Valley. We hope to see you again on your next trip to our area! Regards, Michelle Nguyen | Front Office Manager
3 night family trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Christmas eve"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear Laurel, Thank you for choosing Holiday Inn Express & Suites Santa Clara – Silicon Valley and taking the time to leave a 5☆ review for us. We hope to welcome you again in the near future. Best regards, Michelle Nguyen | Front Office Manager
1 night family trip Dec 24, 2014
Laurel
US
4.0 / 5Excellent
"Nice stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Very pleasant hotel for business. Nothing fancy, but perfect for business. Beds comfortable, room clean, service very nice.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear Mitch, Thank you for a positive review regarding your recent experience with us at Holiday Inn Express & Suites Santa Clara - Silicon Valley. We're happy to learn that our comfortable bed, clean room and friendly service have made it a perfect stay during your business trip. We hope that you'll choose us again next time you visit the area. Once again, thank you for your patronage and best regards to Houston, Michelle Nguyen | Front Office Manager
3 night business trip Dec 2, 2014
Mitch
US
3.0 / 5Good
"Class Reunion"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice place. I would have liked to have slept in, but was woken up at 7:50am with loud lalking among the cleaning staff in the hall way. The bed was confortable and the room was dark just the way I like it. I would stay there again.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear Diane, First of all, thank you very much for your recent stay at our hotel. It is lovely to hear your kind comments regarding the comfort of the room. However, we regret that you did not fully enjoy your stay due to the noise in the early morning. I have taken note of your comment and I assure you that proper action will be taken. We appreciate your review and look forward to seeing you again. Best regards, Michelle Nguyen | Front Office Manager
1 night trip Oct 11, 2014
Diane
US
5.0 / 5Outstanding
"Good place for a night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Stayed with my 2 daughters. We were in town for a gymnastics meet. Hotel was clean, bed was comfortable, breakfast was good. We had bagels and oatmeal. Hotel is on a busy street not a pretty area. It was close to our meet so it was finr but I wouldn't have wanted to go running outside.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear Leslie, Thank you for staying with Holiday Inn Express & Suites Santa Clara - Silicon Valley and leaving a positive comment. We are truly glad to hear that you had a pleasant stay thanks to the hotel's cleanliness, comfortable bed and good breakfast. We really look forward to welcoming you back in your next visit to Santa Clara. Sincerely, Michelle Nguyen | Front Office Manager
1 night family trip Oct 4, 2014
Leslie
US
3.0 / 5Good
"checked in, slept, checked out"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
I really don't like Holiday Inn Express' policy on pay when booking and it's one price or pay on check in and it's a much higher price. I thought HIE was suppose to cater to business travellers, but this policy goes against that philosophy,where they take advantage of travellers whose schedules are always changing.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear Steve, Thank you for your comments as we always appreciate any suggestions to improve and enhance guests' experience. We wish you safe travels and hope to see you again. Best regards, Michelle Nguyen | Front Office Manager
1 night business trip Sep 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Gem on the King's Highway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Best HI property I have stayed in yet. Super staff. Clean and quiet. Breakfast buffet has excellent selection.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Thank you so much for your review and all the kind words about our service and products at Holiday Inn Express & Suites Santa Clara - Silicon Valley. We're so proud to be the best HI property of your list and so looking forward to welcoming you back whenever you travel to Santa Clara. Warmest regards, Michelle Nguyen | Front Office Manager
Other trip Aug 20, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very impressed with your front desk hotel staff. They were all so very pleasant and very helpful.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear Sonya, Thank you so much for sharing comments regarding your stay at Holiday Inn Express and Suites Santa Clara - Silicon Valley. We are delighted to learn about the wonderful service you have received. Your comments will be used to recognize our staff for their efforts and I am sure they will be thrilled to hear about it. We look forward to serving you again soon! Best regards, Michelle Nguyen | Front Office Manager
1 night trip with friends Aug 16, 2014
Sonya
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice and clean accomodations. Small pool but, great for anyone who may be travelling on business or staying for a few days.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear EL, Thank your for staying with us at Holiday Inn Express & Suites Santa Clara - Silicon Valley and taking the time to leave a review. I'm glad you found our hotel so nice and clean. I'm looking forward to your next stay with us whether on business or leisure. Best regards, Michelle Nguyen | Front Office Manager
Other trip Aug 18, 2014
EL
US
5.0 / 5Outstanding
"Family friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Telephone communication with the hotel prior to our arrival was great. We checked in late and the staff was very accomodating. Clean, pleasant hotel, conveniently located. Breakfast was a huge plus; they even had some asian food. Next time we are in the area we will definitely use Holiday Inn Express Santa Clara Silicon Valley. One non-hotel thing -- if you have to drive on Highway 17, it is really rough.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear Hawaii Tourist, We are overjoyed to understand that you had a great experience with Holiday Inn Express & Suites Santa Clara - Silicon Valley during your visit and even before your arrival. Thank you so much for your kind words, you've really made our day. We look forward to your next stay with us. Sincerely, Michelle Nguyen | Front Office Manager
4 night family trip Jul 25, 2014
Hawaii Tourist
US
4.0 / 5Excellent
"One-night Stay During Road Trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The stay was fine. Everything was clean, which is the most important thing for me. We had pretty good customer service too. The free breakfast was really poor. Fortunately, that was not why we stayed there.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear Ed, Thank you for your business and for taking the time to leave a review for us. I'm happy to learn that you experienced good customer service and clean room; however, I regret that you did not fully enjoy our breakfast. Your feedback is well appreciated, noted and will be passed on to appropriate department. I hope to welcome you back to Holiday Inn Express & Suites Santa Clara - Silicon Valley whenever your travel plan brings you to the area. Best regards, Michelle Nguyen | Front Office Manager
1 night trip Jul 4, 2014
Ed
US
5.0 / 5Outstanding
"Nice and comfortable."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
An older hotel but maintained. The room was nice. It was close to where we needed to be in the area. Friendly staff.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Hi David, Thank you for your feedback. I'm so happy you find our room nice, our staff friendly and the location convenient which made it a comfortable stay for you. I hope to have you staying with us at Holiday Inn Express & Suites Santa Clara - Silicon Valley again when you're back to the area. Sincerely, Michelle Nguyen | Front Office Manager
1 night trip Jul 11, 2014
David
US
5.0 / 5Outstanding
"Great family hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay with kids. Nice rooms with sofa beds, pool, free breakfast.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear Frank, Thank you for leaving a nice review. I'm glad you and your family enjoyed the stay with us at Holiday Inn Express & Suites Santa Clara - Silicon Valley. I hope to have you staying again next time you're back to the area. Sincerely, Michelle Nguyen | Front Office Manager
6 night family trip Jun 30, 2014
A Traveler
US
4.0 / 5Excellent
"Great value and comfort while visiting Santa Clara"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I recommend this hotel if you are visiting Santa Clara University
Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Hi, Thank you for taking the time to leave a review and recommend us as a hotel of choice for the area. We look forward to welcoming you back to Holiday Inn Express & Suites, Santa Clara - Silicon Valley. Best regards, Michelle Nguyen | Front Office Manager
Other trip May 18, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel, easy to find."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The stay was great, had a cover for the pull out bed which was great! The breakfast was great as well!!! Loved the stay, would stay there again!
Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Hi, Thank you so much for leaving a nice review. We are so happy you love your stay and look forward to your return to Holiday Inn Express & Suites, Santa Clara - Silicon Valley. Sincerely, Michelle Nguyen | Front Office Manager
Other trip May 11, 2014
A Traveler
US
4.0 / 5Excellent
"clean and smells great...."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel was clean and has a great aroma. Hotel is clean.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Hi, Thank you very much for your nice review. It's great that you love our hotel's cleanliness and scent which we always maintain at a high level. We look forward to your next stay with us. Regards, Michelle Nguyen | Front Office Manager Holiday Inn Express & Suites, Santa Clara - Silicon Valley
1 night trip with friends May 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Good location for great America ....not a noisy ho"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean well appointed rooms ...good breakfast polite staff ...overall very good value for money
Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear A verified traveler, Thank you for taking the time to write a review for us. We are glad you enjoyed your stay with us at Holiday Inn Express & Suites, Santa Clara - Silicon Valley and found us as a good value hotel. We look forward to hosting you again on your next trip to Santa Clara. Sincerely, Michelle Nguyen | Front Office Manager
Other trip Apr 29, 2014
A Traveler
US
4.0 / 5Excellent
"Not a bad spot"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
2 weeks there. Sheets had a stain one night. Shorted me on towels a few times. Aside from that the breakfast was decent I would go back. In a great area outside the city.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Hi joe, Thank you so much for staying and taking the time to write a review. We are delighted that you like our breakfast and location. I sincerely apologize for the shortfalls you experienced during your stay. At Holiday Inn Express & Suites Santa Clara - Silicon Valley, we strive to ensure every experience is memorable; and therefore, it's important for us to know when we didn't achieve it. Please let me know next time you book with us, we'll do our best to make it right for you. Cordially, Michelle Nguyen - Front Office Manager
Other trip Apr 13, 2014
joe
US
3.0 / 5Good
"Don't expect a suite."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This was a nice hotel, and it fit our needs well enough, but it's not a suite. Despite the name 'Inn and Suites', all of the rooms are single rooms with attached bathrooms. About the only thing that makes it more suite-like than a normal hotel room is a pull-out sofa bed that enables the one room to sleep 6. Speaking with the front desk, I was told that what I was looking for is a 'Conjoined Room'. So, if you're looking for what is normally known as a suite, you should book your stay at the "Holiday Inn Express Hotel and Conjoined Rooms".
Genuine Hotels.com guest review
2 night family trip Apr 6, 2014
mschaef
US
4.0 / 5Excellent
"Good location, easy to find."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice suite, with excellent work space and relaxing space. Very helpful receptionist who greated us warmly and checked us in very efficiently. The breakfast was excellent with lots of healthy choices. Items were hot and tasty. We thoroughly enjoyed our stay and will plan to stay there again.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear Jimfres, Thank you for taking the time to write us a review and share your experience. It is our pleasure to understand that you enjoyed our facilities and service during your visit to Holiday Inn Express & Suites in Santa Clara – Silicon Valley. We look forward to welcoming you back to our hotel in the near future. Sincerely yours, Michelle Nguyen - Front Office Manager
Other trip Mar 28, 2014
Jimfres
US
4.0 / 5Excellent
"Great pool, good breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I booked a 2 night stay with Expedia for my daughter and family as a gift. It was an overall good experience.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear rebecca, Thank you so much for taking the time to leave this review. I'm so happy to hear you find our rooms were clean, breakfast was good, staff was friendly and that your granddaughter loved the pool. I'm sorry that you were not aware of the incidentals pre-authorization. Your comments are highly valuable and will assist us in our continuous efforts to ensure our guest experiences. Thank you for staying and we hope to welcome you back at Holiday Inn Express & Suites, Santa Clara - Silicon Valley in the near future. Sincerely, Michelle Nguyen - Front Office Manager
Other trip Mar 24, 2014
rebecca
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice hotel. Great location.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley
Dear A traveler, Thank you for your nice review. I trust that you had an enjoyable stay during your recent visit. We look forward to your next stay with us. Best regards, Michelle Nguyen Front Desk Manager Holiday Inn Express & Suites in Santa Clara – Silicon Valley
1 night romance trip Feb 1, 2014
A Traveler
US
4.0 / 5Excellent
"Karen"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel was very nice overall
Genuine Hotels.com guest review
1 night trip Dec 12, 2013
Karen
US
5.0 / 5Outstanding
"Comfortable and nice hotel in Santa Clara"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our stay was terrific! The staff was very nice and courteous throughout our stay. The breakfast was good, especially the cinnamon rolls to my surprise. I would stay here again.
Genuine Expedia guest review
Other trip Nov 29, 2013
Genny
US
5.0 / 5Outstanding
"Great for business or families"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This property has recently been renovated. The lobby is very nice, breakfast bar is great with hot foods. Rooms are very comfortable - I had two queen beds with couch, desk, refrigerator, microwave, coffee maker. the bathroom was clean with plenty of hot water. In the open courtyard is a nice pool (too cold to use). I would definitely stay again.
Genuine Hotels.com guest review
3 night business trip Nov 19, 2013
MNtraveller
US
4.0 / 5Excellent
"Adequate overnight"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice clean room had to pack our own bags to the room. Great bbq restaurant a block away.
Genuine Hotels.com guest review
1 night trip Nov 7, 2013
DA
US
5.0 / 5Outstanding
"Wonderful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean room and hotel. Its either new or newly renovated. Safe location. Starbucks, Jamba Juice, Noah's Bagels across the street and an Arco gas station nearby. We left a pair of pajamas behind and they were nice enough to email me that this had happened and offered to mail them to us. They also allowed us to check in an hour early (on a Sunday). We would definitely stay here again. I highly recommend this hotel
Genuine Expedia guest review
Other trip Oct 29, 2013
Angela
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife and I really enjoyed our stay. The staff was friendly, the hot breakfast was great, and the location was very convenient. We will definitely stay here again the next time we're in Santa Clara.
Genuine Hotels.com guest review
3 night trip with friends Oct 7, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very clean, comfortable, spacious and up to date accommodations. Breakfast is good, staff friendly and knowledgeable. A great deal for the price!
Genuine Hotels.com guest review
1 night trip Oct 5, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The rooms were nice, very spacious. My only true complant is when we did a routine bed bug search(we do it at every hotel we stay at, I work in pest control) we did end up finding a carpet beetle which is not nearly as bad as bed bugs but it is still a pest you do not want to find, let alone finding it in your bed! Other than that it was a very pleasant stay. The neighborhood wasn't the nicest but all in all wasn't a bad hotel.
Genuine Hotels.com guest review
1 night trip Oct 5, 2013
A Traveler
US
5.0 / 5Outstanding
"Mission Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We took our nine year old granddaughter to some of the missions up north. We visited five different missions in two days.
Genuine Expedia guest review
Other trip Sep 5, 2013
Eve
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
WE LIKE THAT VERY MUCH. I WISH THE SIWMING POOL NOT TO CLOSE EARLY. .
Genuine Hotels.com guest review
1 night trip Sep 1, 2013
HOLLIDAY INN
US
4.0 / 5Excellent
"Good for families and business travelers"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Checked in very late. Met by a friendly front desk clerk. Hotel feels very safe and secure. Well-maintained. Dining area was well-kept. Stocked with tea and coffee we could get whenever we wanted. Room was clean and spacious. Convenient location. Good value for the rate we got through Hotels.com. IHG members get late checkout!
Genuine Hotels.com guest review
1 night trip Aug 3, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Rooms nicer and bigger than expected. Nice to be able to have breakfast there.
Genuine Hotels.com guest review
1 night trip Jun 4, 2013
A Traveler
US
4.0 / 5Excellent
"Good Place to Stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The exterior of the hotel impressive, but each room is extremely spacious, comfortable, and high-tech. I never had a problem with the quality of the wireless internet, bed and linens, and television. The water pressure in both the shower and sink are below par, which can be frustrating. On another note, the continental breakfast is superb: warm eggs, bacon, bagels, coffee, orange juice, etc. For the price, I would definitely stay here again.
Genuine Expedia guest review
Other trip May 22, 2013
PSri
US
5.0 / 5Outstanding
"Great hotel for our needs."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We needed a hotel close to Santa Clara University and the freeway and this was it. It was perfect for our needs. Room was clean and very comfortable. Loved the mini fridge. Breakfast was very good.
Genuine Expedia guest review
Other trip May 18, 2013
Mark
US
4.0 / 5Excellent
"Comfortable and convenient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
I was at a client site nearby, so the hotel location was my primary criterion for where to stay. Fortunately, the hotel was clean and well-appointed. Breakfast was very good - better than the usual free breakfast. The fitness room was functional and comfortable. My room was clean and comfortable. Lots of food and shops nearby, albeit not upscale. I'll stay here again if I'm working nearby.
Genuine Hotels.com guest review
6 night business trip Mar 3, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Had a last minute stay for an near by event, surrounding area very convenient with restaurants. Security at this bldg. was very welcoming to access upper floors with a smart card before gaining to hallway. Traffic noise though was noticeable on a major thoroughfare with the window cracked open would suggest parking lot side room if I was to lodge again.
Genuine Hotels.com guest review
1 night trip Mar 1, 2013
Ernie
US
4.0 / 5Excellent
"convenient location to our shopping destination"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was easy to find, close to the Westfield Mall and had restaurants nearby. The rooms were clean, had very comfortable beds and served our overnight needs well.
Genuine Hotels.com guest review
1 night trip Jan 6, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
comfortable beds, clean bathrooms, large room, and very good choices for breakfast. Would definitely stay here again.
Genuine Hotels.com guest review
1 night trip Nov 11, 2012
Bekki
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
good breakfasts
Genuine Hotels.com guest review
1 night business trip Nov 9, 2012
A Traveler
US
4.0 / 5Excellent
"A good place in Santa Clara"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
A good place to stay in Santa Clara with clean room, fast WIFI and good free breakfast. The only problem was some strange ordor when I turn on heater for a while in the evening.
Genuine Hotels.com guest review
5 night business trip Oct 28, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The facilities were very nice. My family and I really enjoyed our stay.
Genuine Hotels.com guest review
1 night trip Sep 2, 2012
Jennifer
US
5.0 / 5Outstanding
"Much nicer than expected"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great bed, quiet area, great amenities. Would have been perfect except the clerk forgot to give me my wake up call at 6 am! Luckily my back up system ( blackberry) worked.
Genuine Hotels.com guest review
1 night trip Aug 24, 2012
P maher
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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