Telephone communication with the hotel prior to our arrival was great. We checked in late and the staff was very accomodating. Clean, pleasant hotel, conveniently located. Breakfast was a huge plus; they even had some asian food. Next time we are in the area we will definitely use Holiday Inn Express Santa Clara Silicon Valley. One non-hotel thing -- […] if you have to drive on Highway 17, it is really rough. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Dear Hawaii Tourist, We are overjoyed to understand that you had a great experience with Holiday Inn Express & Suites Santa Clara - Silicon Valley during your visit and even before your arrival. Thank you so much for your kind words, you've really made our day. We look forward to your next stay with us. Sincerely, Michelle Nguyen | Front Office Manager
"One-night Stay During Road Trip"
The stay was fine. Everything was clean, which is the most important thing for me. We had pretty good customer service too. The free breakfast was really poor. Fortunately, that was not why we stayed there.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Dear Ed, Thank you for your business and for taking the time to leave a review for us. I'm happy to learn that you experienced good customer service and clean room; however, I regret that you did not fully enjoy our breakfast. Your feedback is well appreciated, noted and will be passed on to appropriate department. I hope to welcome you back to Holiday Inn Express & Suites Santa Clara - Silicon Valley whenever your travel plan brings you to the area. Best regards, Michelle Nguyen | Front Office Manager
"Nice and comfortable."
An older hotel but maintained. The room was nice. It was close to where we needed to be in the area. Friendly staff.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Hi David, Thank you for your feedback. I'm so happy you find our room nice, our staff friendly and the location convenient which made it a comfortable stay for you. I hope to have you staying with us at Holiday Inn Express & Suites Santa Clara - Silicon Valley again when you're back to the area. Sincerely, Michelle Nguyen | Front Office Manager
"Great family hotel"
Great place to stay with kids. Nice rooms with sofa beds, pool, free breakfast.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Dear Frank, Thank you for leaving a nice review. I'm glad you and your family enjoyed the stay with us at Holiday Inn Express & Suites Santa Clara - Silicon Valley. I hope to have you staying again next time you're back to the area. Sincerely, Michelle Nguyen | Front Office Manager
"Great value and comfort while visiting Santa Clara"
I recommend this hotel if you are visiting Santa Clara UniversityGenuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Hi, Thank you for taking the time to leave a review and recommend us as a hotel of choice for the area. We look forward to welcoming you back to Holiday Inn Express & Suites, Santa Clara - Silicon Valley. Best regards, Michelle Nguyen | Front Office Manager
"Nice hotel, easy to find."
The stay was great, had a cover for the pull out bed which was great! The breakfast was great as well!!! Loved the stay, would stay there again!Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Hi, Thank you so much for leaving a nice review. We are so happy you love your stay and look forward to your return to Holiday Inn Express & Suites, Santa Clara - Silicon Valley. Sincerely, Michelle Nguyen | Front Office Manager
"clean and smells great...."
This hotel was clean and has a great aroma. Hotel is clean.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Hi, Thank you very much for your nice review. It's great that you love our hotel's cleanliness and scent which we always maintain at a high level. We look forward to your next stay with us. Regards, Michelle Nguyen | Front Office Manager Holiday Inn Express & Suites, Santa Clara - Silicon Valley
"Good location for great America ....not a noisy ho"
Clean well appointed rooms ...good breakfast polite staff ...overall very good value for moneyGenuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Dear A verified traveler, Thank you for taking the time to write a review for us. We are glad you enjoyed your stay with us at Holiday Inn Express & Suites, Santa Clara - Silicon Valley and found us as a good value hotel. We look forward to hosting you again on your next trip to Santa Clara. Sincerely, Michelle Nguyen | Front Office Manager
"Not a bad spot"
2 weeks there. Sheets had a stain one night. Shorted me on towels a few times. Aside from that the breakfast was decent I would go back. In a great area outside the city.Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Hi joe, Thank you so much for staying and taking the time to write a review. We are delighted that you like our breakfast and location. I sincerely apologize for the shortfalls you experienced during your stay. At Holiday Inn Express & Suites Santa Clara - Silicon Valley, we strive to ensure every experience is memorable; and therefore, it's important for us to know when we didn't achieve it. Please let me know next time you book with us, we'll do our best to make it right for you. Cordially, Michelle Nguyen - Front Office Manager
"Don't expect a suite."
This was a nice hotel, and it fit our needs well enough, but it's not a suite. Despite the name 'Inn and Suites', all of the rooms are single rooms with attached bathrooms. About the only thing that makes it more suite-like than a normal hotel room is a pull-out sofa bed that enables the one room to sleep 6. Speaking with the front desk, I was told […] that what I was looking for is a 'Conjoined Room'. So, if you're looking for what is normally known as a suite, you should book your stay at the "Holiday Inn Express Hotel and Conjoined Rooms". Read moreGenuine Hotels.com guest review
"Good location, easy to find."
Very nice suite, with excellent work space and relaxing space. Very helpful receptionist who greated us warmly and checked us in very efficiently. The breakfast was excellent with lots of healthy choices. Items were hot and tasty. We thoroughly enjoyed our stay and will plan to stay there again.Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Dear Jimfres, Thank you for taking the time to write us a review and share your experience. It is our pleasure to understand that you enjoyed our facilities and service during your visit to Holiday Inn Express & Suites in Santa Clara – Silicon Valley. We look forward to welcoming you back to our hotel in the near future. Sincerely yours, Michelle Nguyen - Front Office Manager
"Great pool, good breakfast"
I booked a 2 night stay with Expedia for my daughter and family as a gift. It was an overall good experience.Genuine Expedia guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Dear rebecca, Thank you so much for taking the time to leave this review. I'm so happy to hear you find our rooms were clean, breakfast was good, staff was friendly and that your granddaughter loved the pool. I'm sorry that you were not aware of the incidentals pre-authorization. Your comments are highly valuable and will assist us in our continuous efforts to ensure our guest experiences. Thank you for staying and we hope to welcome you back at Holiday Inn Express & Suites, Santa Clara - Silicon Valley in the near future. Sincerely, Michelle Nguyen - Front Office Manager
Very nice hotel. Great location.Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel &Suites Santa Clara-Silicon Valley Dear A traveler, Thank you for your nice review. I trust that you had an enjoyable stay during your recent visit. We look forward to your next stay with us. Best regards, Michelle Nguyen Front Desk Manager Holiday Inn Express & Suites in Santa Clara – Silicon Valley
Hotel was very nice overallGenuine Hotels.com guest review
"Comfortable and nice hotel in Santa Clara"
Our stay was terrific! The staff was very nice and courteous throughout our stay. The breakfast was good, especially the cinnamon rolls to my surprise. I would stay here again.Genuine Expedia guest review
"Great for business or families"
This property has recently been renovated. The lobby is very nice, breakfast bar is great with hot foods. Rooms are very comfortable - I had two queen beds with couch, desk, refrigerator, microwave, coffee maker. the bathroom was clean with plenty of hot water. In the open courtyard is a nice pool (too cold to use). I would definitely stay again.Genuine Hotels.com guest review
Nice clean room had to pack our own bags to the room. Great bbq restaurant a block away.Genuine Hotels.com guest review
Very clean room and hotel. Its either new or newly renovated. Safe location. Starbucks, Jamba Juice, Noah's Bagels across the street and an Arco gas station nearby. We left a pair of pajamas behind and they were nice enough to email me that this had happened and offered to mail them to us. They also allowed us to check in an hour early (on a Sunday). […] We would definitely stay here again. I highly recommend this hotel Read moreGenuine Expedia guest review
My wife and I really enjoyed our stay. The staff was friendly, the hot breakfast was great, and the location was very convenient. We will definitely stay here again the next time we're in Santa Clara.Genuine Hotels.com guest review
Very clean, comfortable, spacious and up to date accommodations. Breakfast is good, staff friendly and knowledgeable. A great deal for the price!Genuine Hotels.com guest review
The rooms were nice, very spacious. My only true complant is when we did a routine bed bug search(we do it at every hotel we stay at, I work in pest control) we did end up finding a carpet beetle which is not nearly as bad as bed bugs but it is still a pest you do not want to find, let alone finding it in your bed! Other than that it was a very pleasant […] stay. The neighborhood wasn't the nicest but all in all wasn't a bad hotel. Read moreGenuine Hotels.com guest review
We took our nine year old granddaughter to some of the missions up north. We visited five different missions in two days.Genuine Expedia guest review
WE LIKE THAT VERY MUCH. I WISH THE SIWMING POOL NOT TO CLOSE EARLY. .Genuine Hotels.com guest review
"Good for families and business travelers"
Checked in very late. Met by a friendly front desk clerk. Hotel feels very safe and secure. Well-maintained. Dining area was well-kept. Stocked with tea and coffee we could get whenever we wanted. Room was clean and spacious. Convenient location. Good value for the rate we got through Hotels.com. IHG members get late checkout!Genuine Hotels.com guest review
Rooms nicer and bigger than expected. Nice to be able to have breakfast there.Genuine Hotels.com guest review
"Good Place to Stay"
The exterior of the hotel impressive, but each room is extremely spacious, comfortable, and high-tech. I never had a problem with the quality of the wireless internet, bed and linens, and television. The water pressure in both the shower and sink are below par, which can be frustrating. On another note, the continental breakfast is superb: warm eggs, […] bacon, bagels, coffee, orange juice, etc. For the price, I would definitely stay here again. Read moreGenuine Expedia guest review
"Great hotel for our needs."
We needed a hotel close to Santa Clara University and the freeway and this was it. It was perfect for our needs. Room was clean and very comfortable. Loved the mini fridge. Breakfast was very good.Genuine Expedia guest review
"Comfortable and convenient"
I was at a client site nearby, so the hotel location was my primary criterion for where to stay. Fortunately, the hotel was clean and well-appointed. Breakfast was very good - better than the usual free breakfast. The fitness room was functional and comfortable. My room was clean and comfortable. Lots of food and shops nearby, albeit not upscale. I'll […] stay here again if I'm working nearby. Read moreGenuine Hotels.com guest review
Had a last minute stay for an near by event, surrounding area very convenient with restaurants. Security at this bldg. was very welcoming to access upper floors with a smart card before gaining to hallway. Traffic noise though was noticeable on a major thoroughfare with the window cracked open would suggest parking lot side room if I was to lodge a […] gain. Read moreGenuine Hotels.com guest review
"convenient location to our shopping destination"
The hotel was easy to find, close to the Westfield Mall and had restaurants nearby. The rooms were clean, had very comfortable beds and served our overnight needs well.Genuine Hotels.com guest review
comfortable beds, clean bathrooms, large room, and very good choices for breakfast. Would definitely stay here again.Genuine Hotels.com guest review
good breakfastsGenuine Hotels.com guest review
"A good place in Santa Clara"
A good place to stay in Santa Clara with clean room, fast WIFI and good free breakfast. The only problem was some strange ordor when I turn on heater for a while in the evening.Genuine Hotels.com guest review
The facilities were very nice. My family and I really enjoyed our stay.Genuine Hotels.com guest review
"Much nicer than expected"
Great bed, quiet area, great amenities. Would have been perfect except the clerk forgot to give me my wake up call at 6 am! Luckily my back up system ( blackberry) worked.Genuine Hotels.com guest review
"Nice place to stay."
Everyone was friendly. Hotel was clean. Enjoyed the stay.Genuine Expedia guest review
Town was quiet....hotel was quiet. Perfect for a business traveler.Genuine Hotels.com guest review
"Functional Hotel in Silicon Valley"
Hotel was clean, bed comfortable, staff friendly, reasonably priced. Fine for business stay.Genuine Hotels.com guest review
"Surprisingly nice place."
Spacious, modern room. Great choice of breakfast items. I will stay again for sure!Genuine Hotels.com guest review
"Close to Santa Clara Univ"
Awesome place for college visit! Rate competative but not cheap. Definate would stay again.Genuine Hotels.com guest review
"shuttle service is very poor"
Nice place, the check in people were the best, the shuttle service offered was poor at best, very limited for the price paid for a room. other than that a real nice placeGenuine Hotels.com guest review
"Suites are studio suites"
They do not advertise, but all the suites are studio suites. Very small cramped up rooms. We were 3 adults and 2 kids. After the sofa bed was pulled out there was no place to walk. Kids did not want to be in the room other than sleep hours. I would not recommend the studio suite if you have small kids.Genuine Expedia guest review
"Enjoyable Overnight Stay"
The room was comfortable, clean and close to Santana Row shopping (use your GPS). It was a great mid point place to stop between LA and San Francisco. The breakfast was very nice, with a pancake maker, but would have preferred healthier muffins. Our room was very quiet and we had a good night's sleep.Genuine Hotels.com guest review
The hotel overall was not bad, but the beds were not as comfortable as they looked, and the mattress covers they used made you feel hot and sticky all night.Genuine Hotels.com guest review
"the convenience to everything was great and a big"
was a great time. no complaintsGenuine Hotels.com guest review
"Clean and Comfortable Hotel"
We stayed for 5 nights and we were very happy with our choice of hotels in this price range.Genuine Expedia guest review
"Great hotel. Holiday Inn Express is reliably good"
Close to Silicon Valley, Stanford, and near highway 280 and 101, so easy access to either freeways. I was actually pleasantly surprised how spacious our two queen room was with a sofabed area and several arm chairs to sit on. We have a family of 6, so having a sofabed is really helpful to accomodate two of my four children. Although located on El Camino […] Real and next to San Tomas Expressway, road noise was not really an issue. Breakfast buffett area was clean, well stocked and staff was warm and on top of resupplying the breakfast area. First time using an automated pancake machine--worked well, but I prefer make your own waffle machines. Was back in the Bay Area for family events (graduation and anniversary), so nice to have a big room to house my family and small frig and microwave always useful. Will definitely consider staying here again. Got a very reasonable nightly room rate via Expedia. Read moreGenuine Expedia guest review
"Great location, clean and quiet."
Stayed here overnight to avoid driving all day to go visit Winchester Mystery House and hotel was less than a 10 minute drive away from museum. Hotel was near a big intersection, but rooms very quiet. Plently of places nearby to go eat and breakfast at the hotel was good. Very close to Santana Row as well. Very clean room and spacious bathroom. Next […] time I come through, I'm staying here! Read moreGenuine Hotels.com guest review
We especially appreciated the updated, modern-looking rooms, and the extensive breakfast. We are East Bay residents who often visit San Jose for the kid attractions. This hotel is a very easy, comfortable choice for a weekend stay. Looking forward to going back and not forgetting our bathing suits next time.Genuine Expedia guest review
"I will return"
Room was good, breakfast was good, coffee was very good, staff was very good. The only negative was street access was only from one direction and from one street. This may be a city zoning issue, but made access a little challenging.Genuine Expedia guest review
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